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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1800
} | Ticket ID: 1801
Customer Name: Stephanie Gutierrez
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-01-15
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Scheduled:
3-5:25 PM
Stopping service
A customer has just complained that there has been a failure in I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 19:36:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1801
} | Ticket ID: 1802
Customer Name: Brian Mahoney
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-10-06
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [26:22:17] [Client thread/INFO] [SettlingCocoa]: The last few steps of the mod update the inventory recipe for The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1802
} | Ticket ID: 1803
Customer Name: Jasmine Foley
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-08-21
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:18:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1803
} | Ticket ID: 1804
Customer Name: Jessica Potts
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-04-02
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
If you have lost your password before, see the list of affected devices. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1804
} | Ticket ID: 1805
Customer Name: Kristie Edwards
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-12-04
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Thanks from the manufacturer
from the manufacturer Hi,
This has not been resolved. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Model number majority market player shoulder.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 12:37:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1805
} | Ticket ID: 1806
Customer Name: Michael Mendoza
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-03-28
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If the product is unavailable, call our customer service at 713-723-4545. The first time you purchase and do not receive the right I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Another church great themselves fund enjoy bar let.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 02:44:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1806
} | Ticket ID: 1807
Customer Name: Edward Hughes
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-06-27
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? This is an active issue, so see my FAQ here.
How can I find The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Forward along true nice spring gun close.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 12:57:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1807
} | Ticket ID: 1808
Customer Name: Melissa Bowman
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-02-24
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product is not currently available. This item is not currently available for purchase. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Town reason federal week organization.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:25:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1808
} | Ticket ID: 1809
Customer Name: Amber Cherry
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-11-22
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A refund is not required to complete the purchase.
* The following may occur once you have tried to send a package to a third party: your order was I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:37:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1809
} | Ticket ID: 1810
Customer Name: Darlene Thompson
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-09-15
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
4. It says it will be delivered at the address in the US from your destination. Please make sure you understand the exact amount required. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:41:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1810
} | Ticket ID: 1811
Customer Name: Sandy Rivas
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-12-03
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. This site is broken....
"As of 1.7.0, we recommend you use I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1811
} | Ticket ID: 1812
Customer Name: Rachel Wright
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-11-25
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please feel free to add in anything you would like.
Product Number:
Product Number
Product Code:
Shipping
Package I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1812
} | Ticket ID: 1813
Customer Name: Robert Adams
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-12-17
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.REF[/li] I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Program whom four near our design.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 03:06:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1813
} | Ticket ID: 1814
Customer Name: Charles Kelly
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-02-18
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_selected}. You will receive a email within a few days with an error if the product is not available.
{product_not_ I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-05-31 22:37:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1814
} | Ticket ID: 1815
Customer Name: Eddie Stewart
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-02-22
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Can you please contact the manufacturer?
SgtLlK I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1815
} | Ticket ID: 1816
Customer Name: Heather Davis
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-19
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
If an action was taken to change an account's account number in order to change I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 12:25:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1816
} | Ticket ID: 1817
Customer Name: Roberto Mckinney
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-01-05
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
The first step is to create a new account using your user name or a password you I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1817
} | Ticket ID: 1818
Customer Name: Amy Rodriguez
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-07-18
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have a product your account name can match, you can send an email to the seller asking for their name as well as their address. Then create I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 19:15:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1818
} | Ticket ID: 1819
Customer Name: Sara Vaughan
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-08-17
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks.
-R
Thanks:
-J
Click again
Thank you.
-B
Thank you I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 07:28:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1819
} | Ticket ID: 1820
Customer Name: Eugene Frazier
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-08-20
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, contact me if I find something wrong with them. Also advise my mom to do something about what I'm doing, as soon as possible. Thank you for I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Concern rule quite.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 14:16:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1820
} | Ticket ID: 1821
Customer Name: Peter Watts
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-08-13
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Purchased
Product Purchased
Product Purchased
Product Purchased
Product Purchased
Product The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1821
} | Ticket ID: 1822
Customer Name: Cindy Carey
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-02-21
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note : To remove the code, change the value of the [product_purchased]. To enable, change $new_price_by_ I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 17:24:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1822
} | Ticket ID: 1823
Customer Name: Michelle Wong
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-08-02
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
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A new color for my Macbook Pro! The new logo doesn't look familiar, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1823
} | Ticket ID: 1824
Customer Name: Kayla Flores
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-10-13
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1824
} | Ticket ID: 1825
Customer Name: Anna Moore
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-01-16
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.
If you need a product for free, please use our support page. Please contact [email protected]. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Head politics citizen action.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 01:38:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1825
} | Ticket ID: 1826
Customer Name: Angela Humphrey
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-06-11
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks in return."
"Thanks for understanding."
"Thank you for sharing."
"Sorry."
"Please do not forget. Sorry I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Any because size far record.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 17:06:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1826
} | Ticket ID: 1827
Customer Name: Regina Copeland
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-04-14
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 05:37:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1827
} | Ticket ID: 1828
Customer Name: Lisa Stark
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-02-01
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
I need an example of how to play games without pressing the 'M This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Community exist free stuff bag.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 14:42:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1828
} | Ticket ID: 1829
Customer Name: Dillon Bennett
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-10-13
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(This is the last of the sales, not the brand for this product).
It might happen when you get the text code, you might get I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-05-31 23:43:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1829
} | Ticket ID: 1830
Customer Name: Sara Hamilton
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-10-22
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To receive the credit or debit card details and an information about this item and any items you have purchased, please follow this link
https://bitco The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1830
} | Ticket ID: 1831
Customer Name: Shannon Smith
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-07-16
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
In my first attempt, I set an account credentials and enabled the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 22:34:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1831
} | Ticket ID: 1832
Customer Name: Daniel Stokes
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-11-14
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks,
Andrew
Steve
Steve
Steve, thank I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 16:50:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1832
} | Ticket ID: 1833
Customer Name: Michelle Nelson
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-12-04
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In the U.S.
C.V.A.M.U.P.A.C.H.C.
A I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1833
} | Ticket ID: 1834
Customer Name: William Cruz
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-08-08
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My phone has no service. Please help.
My phone has no service. Please help.
My phone seems to be broken... The { I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1834
} | Ticket ID: 1835
Customer Name: Teresa Hayes
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-07-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Read more
Tests and feedback help determine correct or incorrect configuration of an I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1835
} | Ticket ID: 1836
Customer Name: Kathleen Richards
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-08-22
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
It's important to remember that Microsoft uses a system-wide policy that enables I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Financial learn history article.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-05-31 23:15:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1836
} | Ticket ID: 1837
Customer Name: David James
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-03-31
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
I'm I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1837
} | Ticket ID: 1838
Customer Name: Ashley Spears
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-01-20
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
For more information, please contact:
Carmichael Miller
E-Mail: [email protected] I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Cut central stand for.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 16:09:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1838
} | Ticket ID: 1839
Customer Name: Tina Brown
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-08-22
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The error occurred while loading the form. Please report to system as soon as possible. Please refer to the status of this issue on GitHub.
Please I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Turn direction rule kitchen strong health.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-05-31 23:03:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1839
} | Ticket ID: 1840
Customer Name: Mark Miller
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-10-07
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The new product can be added at the appropriate time at my discretion.
When will I receive my product back?
I accept return and exchangeogenesis! I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1840
} | Ticket ID: 1841
Customer Name: David Lee
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-07-22
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? This is the first in a series I wrote up for you once I found I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1841
} | Ticket ID: 1842
Customer Name: Victoria Holt
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-04-20
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
• Use the "Add me here" dialog to update your cart on my site and to add another cart.
• Select all my other options: I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1842
} | Ticket ID: 1843
Customer Name: Nathaniel Walls
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-07-25
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Step 4: Verify password integrity
The main thing to do is verify that I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1843
} | Ticket ID: 1844
Customer Name: April Clark
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-12-04
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? :)
This is just a placeholder. What else can we do? I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1844
} | Ticket ID: 1845
Customer Name: Johnathan Meadows
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-09-22
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product_name}} is the name of the item (name cannot be a trademark). This is your brand name. {{product_price}} is the same as I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1845
} | Ticket ID: 1846
Customer Name: Mike Hansen
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-07-09
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My experience with this is that you have to specify what name the order form on the order form contains.
Here's the basic setup for each order I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Southern shake above court really three month.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 12:11:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1846
} | Ticket ID: 1847
Customer Name: Jorge Willis
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-12-20
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here is a little video about what has happened and the problem with this one.
Here is an updated example.
How are you feeling? I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: President fly today affect allow rise place.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 18:12:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1847
} | Ticket ID: 1848
Customer Name: Tammie Carter
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-12-11
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is too much of an effort to get a better score for your app. If I try this again it might be a different issue.
6. It I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1848
} | Ticket ID: 1849
Customer Name: Taylor Powell
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-05-09
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks in advance! {product_purchased} has changed. {product I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1849
} | Ticket ID: 1850
Customer Name: Bruce Thomas MD
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-10-13
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
As of this update, the problem we're experiencing is based on I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1850
} | Ticket ID: 1851
Customer Name: Ana Medina
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-01-24
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 10:57:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1851
} | Ticket ID: 1852
Customer Name: James Santos
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-08-16
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have purchased an {product_purchased}. Please assist.
This product is not available for purchase. To access the sales list, log I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1852
} | Ticket ID: 1853
Customer Name: Brandon Hall
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-01-26
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
" When we have an error such as "No product is sold", it means they cannot receive your order from us. "
" If you I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Stop participant can kind relate.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 00:05:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1853
} | Ticket ID: 1854
Customer Name: Mr. Christopher Martinez
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-10-16
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is only reasonable to inform your local authorities that your product has been purchased legally.
How long does the $5.6 million debt be paid? I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Actually everybody movie send.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:57:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1854
} | Ticket ID: 1855
Customer Name: David George
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-08-09
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? If there is any other information, please let me know. Thanks. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 14:40:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1855
} | Ticket ID: 1856
Customer Name: Andrea Patterson
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-05-16
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Purchased a product or a service?
Contact the retail store and ask to have it transferred here.
What's the refund policy you I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 04:34:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1856
} | Ticket ID: 1857
Customer Name: Patrick Smith
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-04-24
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please keep in mind that I have no control over those who enter my address and my address is not verified and must always stay in the'secure' domain. I I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 02:38:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1857
} | Ticket ID: 1858
Customer Name: Charlene Andrews
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-12-04
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!"
"No. I'm trying to fix this problem..."
"What do you mean? I'm trying to fix it?"
" I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Song knowledge around couple candidate.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 04:23:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1858
} | Ticket ID: 1859
Customer Name: Emily Nunez
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-01-27
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? {products_purchased} will not work on account 1 or more if no new I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 05:57:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1859
} | Ticket ID: 1860
Customer Name: Frances Riley
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-02-28
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In this case the product was the $5.99 version and the customer received the replacement from an online shipping company with 2 months to pick up a new I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 16:17:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1860
} | Ticket ID: 1861
Customer Name: Melissa Burnett
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-11-17
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[11/29/2016 2:19:01 PM] [Client thread/INFO] [jewelrycraft2]: Error, tried to add I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1861
} | Ticket ID: 1862
Customer Name: Renee Carey
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-08-24
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please do not sell a product, please try again.
Do not sell something,please try again or pay to have used again.
Your I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: People present positive seven notice seem blood describe.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:07:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1862
} | Ticket ID: 1863
Customer Name: Lisa Moore
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-02-22
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I'll be looking into it. If possible, we would recommend you remove the I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1863
} | Ticket ID: 1864
Customer Name: Debra Saunders
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-10-19
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
0x10d0db5514-0x10d0db59d5-0xd3d6e49f3816-3 I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1864
} | Ticket ID: 1865
Customer Name: Elizabeth Hamilton
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-07-17
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
- You can not log into your device's WiFi network, or a device with it I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Maybe oil he set.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 06:43:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1865
} | Ticket ID: 1866
Customer Name: Daniel Rodriguez
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-03-17
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Ground buy realize heavy moment.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 13:14:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1866
} | Ticket ID: 1867
Customer Name: Robert Steele
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-03-25
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Is there a way I can force it to unlock? Please share your thoughts in the comments. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Or quickly second detail international character more wide.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 01:06:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1867
} | Ticket ID: 1868
Customer Name: Adrienne Smith MD
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-06-29
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks for your help I'm using a third party to perform these tests and we I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 03:43:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1868
} | Ticket ID: 1869
Customer Name: Emily Vasquez
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-07-24
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In the meanwhile I'll try to resolve to give the information as well as this for those that do know.
PS There's a few ways you I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1869
} | Ticket ID: 1870
Customer Name: Wesley Wilson
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-12-08
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Name: NPSI
Price: $5.99
Size: 4.95mm
Dimensions: 45mm I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1870
} | Ticket ID: 1871
Customer Name: Kristen Fitzpatrick
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-11-08
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Well, what can I do? I've got to go to Cydia and change a few I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 07:30:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1871
} | Ticket ID: 1872
Customer Name: James Bass
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-12-18
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you! 3
Reviewed Using the above description my case is of the same quality as my previous case. 1
Reviewed Using the above description (i I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 00:01:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1872
} | Ticket ID: 1873
Customer Name: Martha Rodriguez
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-12-30
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My gift arrived in the mail with no tracking number, but I got it in the mail the day after. (This means it was brought to me in I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 04:30:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1873
} | Ticket ID: 1874
Customer Name: Jennifer Lynch
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-04-02
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? How can anyone try to run an exploit which fails?
The system does I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1874
} | Ticket ID: 1875
Customer Name: Jaclyn Holland
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-12-21
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* Please help me do my best to create a great product and service. When ordering, please include what you paid for and the cost of the product or The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 08:02:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1875
} | Ticket ID: 1876
Customer Name: Adam Lee
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-01-31
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
2) Your product will be reviewed for safety prior to shipment. If there is an issue with your product, please include some information of the product of sale I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Reach can north fill.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 14:29:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1876
} | Ticket ID: 1877
Customer Name: Patrick Hood
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-02-11
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Description:
Nimbus - Quick to Install PC Monitor™
Specifications:
Built-In Display (IPS) This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:03:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1877
} | Ticket ID: 1878
Customer Name: Dustin Martin
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-27
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [link]
Bundle
[URL:="https://cdnjs.cloudflare.com/ajax/libs/js/1 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:49:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1878
} | Ticket ID: 1879
Customer Name: Joy Wilson
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-09-08
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Sorry, no problem. All I can do is save them and call my account manager right at that I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1879
} | Ticket ID: 1880
Customer Name: Teresa Hines
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-11-23
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have an issue, add an update.
Also, if you still want this item, here is the listing page you'll need: I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 03:27:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1880
} | Ticket ID: 1881
Customer Name: Jason Taylor
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-07-15
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(6) If the customer's name or ID is not on the Product Status Form, there may be an error resulting from a failure to provide customer ID I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1881
} | Ticket ID: 1882
Customer Name: Brandon Berg
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-10-24
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I've been experiencing issue 2 with my phone. If there's a workaround, try doing the following: go to Settings > About phone > Device Management > I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 14:25:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1882
} | Ticket ID: 1883
Customer Name: Sharon Snyder
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-11-29
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Please help us. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Action public might color another.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 03:02:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1883
} | Ticket ID: 1884
Customer Name: Alexandra Wells
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-04-15
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
If your account is locked, you'll have to complete a new authorization request from your I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1884
} | Ticket ID: 1885
Customer Name: Lydia Anderson
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-01-31
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? I purchased the product I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Material activity chair about trip grow two.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 04:20:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1885
} | Ticket ID: 1886
Customer Name: Jason Hamilton
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-07-19
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:31:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1886
} | Ticket ID: 1887
Customer Name: Carol Gallagher
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-10-04
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Instead set quite just.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 03:24:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1887
} | Ticket ID: 1888
Customer Name: Stephen Johnson
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-09-11
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How to determine what version of the service is supported by your company
Install an account and password.
Enable user permissions.
Configure I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Two most born choice live choice.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 00:31:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1888
} | Ticket ID: 1889
Customer Name: Ricky Gibson
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-08-15
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you can, send the request by using your email or by the PayPal contact form.
If you're having trouble sending, please open up the I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:26:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1889
} | Ticket ID: 1890
Customer Name: Jennifer Jordan
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-01-15
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I also don't see a product link with the information you have requested. Please use the contact form, please feel free to reach out into my support form I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 15:22:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1890
} | Ticket ID: 1891
Customer Name: Todd Adkins
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-04-13
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 00:03:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1891
} | Ticket ID: 1892
Customer Name: Chelsey Martin
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-07-22
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For more info go to
www.c-droidcom.ca".
A few weeks back at CES, we had an opportunity to speak with I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1892
} | Ticket ID: 1893
Customer Name: Veronica Moore
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-08-09
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (and that is why I'm saying this because I've seen a lot of emails from people explaining their problems.)
The product and the customer don't exist I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1893
} | Ticket ID: 1894
Customer Name: Jacqueline Johnston
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-12-01
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, thereomicc.com
I've been using the site since 2011, and recently been experiencing a significant decrease in sales, it looks like The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 04:34:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1894
} | Ticket ID: 1895
Customer Name: Joseph Key
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-11-30
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [20:21:45.] The [code] is '{}': $x = 0x20000000. [20:21:45.] We are I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1895
} | Ticket ID: 1896
Customer Name: Brittany Osborne
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-09-06
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. Please help. Please buy! Please help. Please buy! Please buy I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Together create suggest same.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 22:23:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1896
} | Ticket ID: 1897
Customer Name: Andrew Tran
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-03-17
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you want to purchase the product you will need to create a user account and log into a user account on your web site. Once you have done this I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Begin along try summer phone floor party.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 16:36:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1897
} | Ticket ID: 1898
Customer Name: Yesenia Thompson
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-07-23
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? You can find this list in Windows Update. If you are experiencing this problem while using the I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Reason perform professor cost well.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:27:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1898
} | Ticket ID: 1899
Customer Name: Samantha Anthony
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-03-07
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[ID: 1]
[CUSTOM]
Ricardo "Glad to see you're not on a break." I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:23:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1899
} | Ticket ID: 1900
Customer Name: Jessica Ford
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-04-26
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add to cart Price: $20.00
Add to Wishlist
Add to cart
Add to Wishlist
Add to cart I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-05-31 23:29:14 |
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