2021 年要遵守的 3 条电子邮件规则
电子邮件

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> 电子邮件不是即时通讯。通过遵循这些规则来防止电子邮件不断地打断你的工作。
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![](/data/attachment/album/202101/23/141931hsgz7762jn960nmh.jpg "email or newsletters via inbox and browser")


在前几年，这个年度系列涵盖了单个应用程序。今年，我们除了关注有助于 2021 年的策略外，还将关注一体化解决方案。欢迎来到“2021 年 21 天生产力”的第二天。


和许多人一样，我对电子邮件也是爱恨交加。电子邮件是早期互联网、企业局域网和拨号 BBS 生态系统中最早的通信手段之一。电子邮件过去是、现在仍然是电子通信的主要手段之一。它被用于商业通信、商务、通知、协作和一堆有用的东西。


![Mutt 电子邮件客户端](/data/attachment/album/202101/23/141954j0hx33x9x08c0x58.png "Mutt email client")


*Mutt 邮件客户端, [CC BY-SA 4.0](https://creativecommons.org/licenses/by-sa/4.0/) by Kevin Sonney*


很多人对电子邮件有着不正确的认识。电子邮件不是一个即时通讯平台。有时候，当一个人发送一条信息，几乎立刻就会出现在世界的另一端，然后在几分钟内就会有回应，这看起来就像是电子邮件是即时通讯。正因为如此，我们可能会陷入一种思维定势，即我们需要随时激活电子邮件程序，一旦有东西进来，我们需要马上看一下，然后马上回复。


电子邮件的设计原则是：一个人发送一条信息，收件人会在方便的时候回复。是的，有高优先级和紧急邮件的标志，我们的电子邮件程序也有通知来告诉我们新邮件何时到达，但它们真的不是为了给今天的许多人造成压力。


![太多的电子邮件](/data/attachment/album/202101/23/141954wwpakpz2epprnace.png "So many emails")


*太！多！电子邮件了！ [CC BY-SA 4.0](https://creativecommons.org/licenses/by-sa/4.0/) by Kevin Sonney*


一般说来，一个人每受到一次干扰，至少需要 15 分钟的时间让他们的思维过程重新集中到被打断的任务上。在工作场所（以及在家里！），电子邮件成为了这些中断之一已经是一种普遍现象。它不需要这样，也不是设计成这样的。我采用了一些规则来防止电子邮件成为让我无法完成任务的干扰。


**规则 1**：电子邮件不是一个警报平台。在技术领域，人们通常会配置监控和警报平台，将所有的通知发送到电子邮件。在过去的 15 年里，我几乎在每一个工作场所都遇到过这种情况，我会先花了几个月的时间来改变它。有很多好的平台和服务来管理警报。电子邮件不是其中之一。


**规则 2**：至少不要指望在 24 小时内得到答复。我们有多少人接到过电话，问我们是否收到电子邮件，并问我们是否有任何问题？我就遇到过。尽量在工作场所或与你经常发邮件的人设定一个期望值，回复有时会很快，有时不会。如果事情真的很紧急，他们应该使用其他的沟通方式。


**规则 3**：每隔几个小时检查一次电子邮件，而不是不断地检查。我承认这一条很难，但它能给我带来最安心的感觉。当我在工作或试图专注于写作等事情时，我会关闭我的电子邮件程序（或浏览器标签），并忽略它，直到我完成。没有通知，没有 20 条新邮件正在等待的指示，没有干扰。当我开始这样做的时候，我花了一些努力来克服我的 FOMO（害怕错过），但随着时间的推移，这已经变得容易了。我发现，当我再次打开我的电子邮件时，我可以专注于它，而不是担心我可以做什么，或应该做什么来代替。


希望这三条规则能像帮助我一样帮助你。在接下来的日子里，我会有更多可以帮助我处理电子邮件的方法分享给你。




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via: <https://opensource.com/article/21/1/email-rules>


作者：[Kevin Sonney](https://opensource.com/users/ksonney) 选题：[lujun9972](https://github.com/lujun9972) 译者：[wxy](https://github.com/wxy) 校对：[wxy](https://github.com/wxy)


本文由 [LCTT](https://github.com/LCTT/TranslateProject) 原创编译，[Linux中国](https://linux.cn/) 荣誉推出


OK
In prior years, this annual series covered individual apps. This year, we are looking at all-in-one solutions in addition to strategies to help in 2021. Welcome to day 2 of 21 Days of Productivity in 2021.

Like many of us, I have a love/hate relationship with email. Email was one of the earliest means of communication on the proto-internet, corporate LANs, and the dial-up BBS ecosystem. Email was, and still is, one of the primary means of electronic correspondence. It is used for business communications, commerce, notifications, collaboration, and a pile of useful things.

And if you're looking for a client, check out these [open source email options](https://opensource.com/alternatives/gmail).

![Mutt email client Mutt email client](https://opensource.com/sites/default/files/styles/medium/public/pictures/mutt-email-client.png?itok=nPqVrh8s)

Mutt email client, [CC-By-NA](https://creativecommons.org/licenses/by-nc-sa/2.0/) by Kevin Sonney

Many people have an incorrect perception of email. Email is not an instant messaging platform. It can seem like email is instant messaging sometimes when a person can send a message, have it show up on the other side of the world almost immediately, and then have a response in minutes. Because of this, we can fall into a mindset that we need to have our email program active at all times, and as soon as something comes in, we need to look at it and respond to it right now.

Email was designed around the principle that a person sends a message, and the recipient responds to it when they can. Yes, there are flags for high priority and urgent emails, and our email programs have notifications to tell us when new mail arrives, but they really weren't meant to cause the stress they do for many people today.

![So many emails So many emails](https://opensource.com/sites/default/files/styles/medium/public/pictures/so-many-emails.png?itok=sAaURm-K)

So. Many. Emails., [CC-By-NA](https://creativecommons.org/licenses/by-nc-sa/2.0/) by Kevin Sonney


It is generally said that for every interruption a person receives, it requires at least 15 minutes for their thought process to re-focus on the interrupted task. It has become common in the workplace (and at home!) to let email be one of those interruptions. It doesn't need to be, nor was it designed to be. I have adopted a couple of rules to prevent email from being an interruption that keeps me from getting things done.

**Rule 1**: Email is not an alert platform. It is common for people in technology to configure monitoring and alerting platforms send all the notifications to email. I have encountered this at almost every workplace I have been in for the last 15 years and I spend the first several months changing it. There are many good platforms and services to manage alerts. Email is not one of them.

**Rule 2**: Do not expect a reply for at least 24 hours. How many of us have received a phone call asking if we have received an email yet, and asking if we have any questions about it? I know I have. Work to set expectations in the workplace, or with people you frequently email, that responses will sometimes be quick, and sometimes not. If something is truly urgent, they should use some other method of communication.

**Rule 3**: Check email every few hours, not constantly. I admit this one is difficult but it brings me the most peace of mind. When I am working or trying to focus on something like writing, I close my email program (or browser tab) and ignore it until I am done. No notifications, no indicators that 20 new messages are waiting, no interruptions. It took some effort to get over the FOMO (Fear Of Missing Out) when I started doing this, but that has gotten easier over time. I find that when I do open up my email again, I can focus on it and not worry about what I could or should be doing instead.

Hopefully, these three rules can help you as much as they have helped me. In the upcoming days, I'll have more things that have helped me handle my email.

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