DevOps 应聘者应该准备回答的 20 个问题
招聘

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> 想要建立一个积极，富有成效的工作环境？ 在招聘过程中要专注于寻找契合点。
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![](/data/attachment/album/201811/25/210921fh1ipxpphxz5wggg.png)


聘请一个不合适的人[代价是很高的](https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/cost-of-bad-hires.aspx)。根据 Link 人力资源的首席执行官 Jörgen Sundberg 的统计，招聘、雇佣一名新员工将会花费公司$240,000 之多，当你进行了一次不合适的招聘：


* 你失去了他们的知识技能。
* 你失去了他们的人脉。
* 你的团队将可能进入到一个组织发展的震荡阶段
* 你的公司将会面临组织破裂的风险


当你失去一名员工的时候，你就像丢失了公司版图中的一块。同样值得一提的是另一端的痛苦。应聘到一个错误工作岗位的员工会感受到很大的压力以及整个身心的不满意，甚至是健康问题。


另外一方面，当你招聘到合适的人时，新的员工将会：


* 丰富公司现有的文化，使你的组织成为一个更好的工作场所。研究表明一个积极的工作文化能够帮助更长久推动财务业绩增长，而且如果你在一个欢快的环境中工作，你更有可能在生活中做的更好。
* 热爱和你的组织在一起工作。当人们热爱他们所在做的，他们会趋向于做的更好。


招聘以适合或加强现有的文化在 DevOps 和敏捷团多中是必不可少的。也就是说雇佣到一个能够鼓励积极合作的人，以便来自不同背景，有着不同目标和工作方式的团队能够在一起有效的工作。你新雇佣的员工应该能够帮助团队合作来充分发挥放大他们的价值，同时也能够增加员工的满意度以及平衡组织目标的冲突。他或者她应该能够通过明智的选择工具和工作流来促进你的组织，文化就是一切。


作为我们 2017 年 11 月发布的一篇文章 [DevOps 的招聘经理应该准备回答的 20 个问题](https://opensource.com/article/17/11/inclusive-workforce-takes-work) 的回应，这篇文章将会重点关注在如何招聘最适合的人。


### 为什么招聘走错了方向


很多公司现在用的典型的雇佣策略是基于人才过剩的基础上：


* 在职位公告栏发布招聘。
* 关注具有所需才能的应聘者。
* 尽可能找多的候选者。
* 通过面试淘汰弱者。
* 通过正式的面试淘汰更多的弱者。
* 评估，投票，选择。
* 渐渐接近补偿。


![](/data/attachment/album/201811/25/210932lwngho9dsk5dsz98.png)


职位公告栏是有成千上万失业者人才过剩的经济大萧条时期发明的。在今天的求职市场上已经没有人才过剩了，然而我们仍然在使用基于此的招聘策略。


![](/data/attachment/album/201811/25/210936eyc0byg0gbo7rvvb.jpg)


### 雇佣最合适的人员：运用文化和情感


在人才过剩雇佣策略背后的思想是设计工作岗位然后将人员安排进去。


反而应该反过来：寻找将会积极融入你的商业文化的人才，然后为他们寻找他们热爱的最合适的岗位。要想实现这样的目标，你必须能够围绕他们热情为他们创造工作岗位。


**谁正在寻找一份工作？** 根据一份 2016 年对美国 50000 名开发者的调查显示，[85.7% 的受访对象](https://insights.stackoverflow.com/survey/2016#work-job-discovery)要么对新的机会不感兴趣，要么对于寻找新工作没有积极性。在寻找工作的那部分中，有将近 [28.3% 的求职者](https://insights.stackoverflow.com/survey/2016#work-job-discovery)来自于朋友的推荐。如果你只是在那些在找工作的人中寻找人才，你将会错过高端的人才。


**运用团队力量去发现和寻找潜力的雇员**。例如，戴安娜是你的团队中的一名开发者，她所能提供的机会是，她已经[从事编程很多年](https://research.hackerrank.com/developer-skills/2018/)而且在期间已经结识了很多从事热爱他们所从事的工作的人。难道你不认为她所推荐的潜在员工在技能、知识和智慧上要比 HR 所寻找的要优秀吗？在要求戴安娜分享她同伴之前，通知她即将到来的使命任务，向她阐明你要雇佣潜在有探索精神的团队，描述在将来会需要的知识领域。


**雇员想要什么？**一份来自千禧年婴儿潮时期出生的人的对比综合性研究显示，20% 的人所想要的是相同的：


1. 对组织产生积极的影响
2. 帮助解决社交或者环境上的挑战
3. 和一群有动力的人一起工作


### 面试的挑战


面试应该是招聘者和应聘者双方为了寻找最合适的人才进行的一次双方之间的对话。将面试聚焦在企业文化和情感对话两个问题上：这个应聘者将会丰富你的企业文化并且会热爱和你在一起工作吗？你能够在工作中帮他们取得成功吗？


**对于招聘经理来说：** 每一次的面试都是你学习如何将自己的组织变得对未来的团队成员更有吸引力，并且每次积极的面试都可能是你发现人才（即使你不会雇佣）的机会。每个人都将会记得积极有效的面试的经历。即使他们不会被雇佣，他们将会和他们的朋友谈论这次经历，你会得到一个被推荐的机会。这有很大的好处：如果你无法吸引到这个人才，你也将会从中学习吸取经验并且改善。


**对面试者来说**：每次的面试都是你释放激情的机会。


### 助你释放潜在雇员激情的 20 个问题


1. 你热爱什么？
2. “今天早晨我已经迫不及待的要去工作”，你怎么看待这句话？
3. 你曾经最快乐的是什么？
4. 你曾经解决问题的最典型的例子是什么，你是如何解决的？
5. 你如何看待配对学习？
6. 你到达办公室和离开办公室心里最先想到的是什么？
7. 你如果你有一次改变你之前或者现在的工作中的一件事的机会，将会是什么事？
8. 当你在工作的时候，你最乐于去学习什么？
9. 你的梦想是什么，你如何去实现？
10. 你在学会如何去实现你的追求的时候想要或者需要什么？
11. 你的价值观是什么？
12. 你是如何坚守自己的价值观的？
13. 在你的生活中平衡意味着什么？
14. 你最引以为傲的工作交流能力是什么？为什么？
15. 你最喜欢营造什么样的环境？
16. 你喜欢别人怎样对待你？
17. 你信任我们什么，如何验证？
18. 告诉我们你在最近的一个项目中学习到什么？
19. 我们还能知道你的其他方面的什么？
20. 如果你正在雇佣我，你将会问我什么问题？




---


via: <https://opensource.com/article/18/3/questions-devops-employees-should-answer>


作者：[Catherine Louis](https://opensource.com/users/catherinelouis) 译者：[FelixYFZ](https://github.com/FelixYFZ) 校对：[wxy](https://github.com/wxy)


本文由 [LCTT](https://github.com/LCTT/TranslateProject) 原创编译，[Linux中国](https://linux.cn/) 荣誉推出


OK
Hiring the wrong person is [expensive](https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/cost-of-bad-hires.aspx). Recruiting, hiring, and onboarding a new employee can cost a company as much as $240,000, according to Jörgen Sundberg, CEO of Link Humans. When you make the wrong hire:

- You lose what they know.
- You lose
*who*they know. - Your team could go into the
[storming](https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development)phase of group development. - Your company risks disorganization.

When you lose an employee, you lose a piece of the fabric of the company. It's also worth mentioning the pain on the other end. The person hired into the wrong job may experience stress, feelings of overall dissatisfaction, and even health issues.

On the other hand, when you get it right, your new hire will:

- Enhance the existing culture, making your organization an even a better place to work. Studies show that a positive work culture helps
[drive long-term financial performance](http://www.forbes.com/sites/johnkotter/2011/02/10/does-corporate-culture-drive-financial-performance/)and that if you work in a happy environment, you’re more likely to do better in life. - Love working with your organization. When people love what they do, they tend to do it well.


Hiring to fit or enhance your existing culture is essential in DevOps and agile teams. That means hiring someone who can encourage effective collaboration so that individual contributors from varying backgrounds, and teams with different goals and working styles, can work together productively. Your new hire should help teams collaborate to maximize their value while also increasing employee satisfaction and balancing conflicting organizational goals. He or she should be able to choose tools and workflows wisely to complement your organization. Culture is everything.

As a follow-up to our November 2017 post, * 20 questions DevOps hiring managers should be prepared to answer*, this article will focus on how to hire for the best mutual fit.

## Why hiring goes wrong

The typical hiring strategy many companies use today is based on a talent surplus:

- Post on job boards.
- Focus on candidates with the skills they need.
- Find as many candidates as possible.
- Interview to weed out the weak.
- Conduct formal interviews to do more weeding.
- Assess, vote, and select.
- Close on compensation.

![hiring strategy hiring strategy](https://opensource.com/sites/default/files/images/life-uploads/hiring_graphic.png)

Job boards were invented during the Great Depression when millions of people were out of work and there was a talent surplus. There is no talent surplus in today's job market, yet we’re still using a hiring strategy that's based on one.

![Depression soup kitchen Depression soup kitchen](https://opensource.com/sites/default/files/images/life-uploads/732px-unemployed_men_queued_outside_a_depression_soup_kitchen_opened_in_chicago_by_al_capone_02-1931_-_nara_-_541927.jpg)

Image credit: Creative Commons

## Hire for mutual fit: Use culture and emotions

The idea behind the talent surplus hiring strategy is to design jobs and then slot people into them.

Instead, do the opposite: Find talented people who will positively add to your business culture, then find the best fit for them in a job they’ll love. To do this, you must be open to creating jobs around their passions.

**Who is looking for a job? **According to a 2016 survey of more than 50,000 U.S. developers, [85.7% of respondents](https://insights.stackoverflow.com/survey/2016#work-job-discovery) were either not interested in new opportunities or were not actively looking for them. And of those who were looking, a whopping [28.3% of job discoveries](https://insights.stackoverflow.com/survey/2016#work-job-discovery) came from referrals by friends. If you’re searching only for people who are looking for jobs, you’re missing out on top talent.

**Use your team to find and vet potential recruits**. For example, if Diane is a developer on your team, chances are she has [been coding for years](https://research.hackerrank.com/developer-skills/2018/) and has met fellow developers along the way who also love what they do. Wouldn’t you think her chances of vetting potential recruits for skills, knowledge, and intelligence would be higher than having someone from HR find and vet potential recruits? And before asking Diane to share her knowledge of fellow recruits, inform her of the upcoming mission, explain your desire to hire a diverse team of passionate explorers, and describe some of the areas where help will be needed in the future.

**What do employees want?** A comprehensive study comparing the wants and needs of Millennials, GenX’ers, and Baby Boomers shows that within two percentage points, we all [want the same things](http://www-935.ibm.com/services/us/gbs/thoughtleadership/millennialworkplace/):

- To make a positive impact on the organization
- To help solve social and/or environmental challenges
- To work with a diverse group of people

## The interview challenge

The interview should be a two-way conversation for finding a mutual fit between the person hiring and the person interviewing. Focus your interview on CQ ([Cultural Quotient](http://www-935.ibm.com/services/us/gbs/thoughtleadership/millennialworkplace/)) and EQ ([Emotional Quotient](https://en.wikipedia.org/wiki/Emotional_intelligence)): Will this person reinforce and add to your culture and love working with you? Can you help make them successful at their job?

**For the hiring manager:** Every interview is an opportunity to learn how your organization could become more irresistible to prospective team members, and every positive interview can be your best opportunity to finding talent, even if you don’t hire that person. Everyone remembers being interviewed if it is a positive experience. Even if they don’t get hired, they will talk about the experience with their friends, and you may get a referral as a result. There is a big upside to this: If you’re not attracting this talent, you have the opportunity to learn the reason and fix it.

**For the interviewee**: Each interview experience is an opportunity to unlock your passions.

## 20 questions to help you unlock the passions of potential hires

-
What are you passionate about?

-
What makes you think, "I can't wait to get to work this morning!”

-
What is the most fun you’ve ever had?

-
What is your favorite example of a problem you’ve solved, and how did you solve it?

-
How do you feel about paired learning?

-
What’s at the top of your mind when you arrive at, and leave, the office?

-
If you could have changed one thing in your previous/current job, what would it be?

-
What are you excited to learn while working here?

-
What do you aspire to in life, and how are you pursuing it?

-
What do you want, or feel you need, to learn to achieve these aspirations?

-
What values do you hold?

-
How do you live those values?

-
What does balance mean in your life?

-
What work interactions are you are most proud of? Why?

-
What type of environment do you like to create?

-
How do you like to be treated?

-
What do you trust vs. verify?

-
Tell me about a recent learning you had when working on a project.

-
What else should we know about you?

-
If you were hiring me, what questions would you ask me?


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