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Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I am planning to visit Austin, can you please book me a ticket LAX to AUS?
agent: Please share your travel dates?
customer: My preferable journey dates are from 11/22 to 11/24.
agent: Please wait a while. There is a flight with connection limit 1 and fare 100, is it ok for you?
customer: Please book my ticket with my name Elizabeth Edwards.
agent: Your ticket is booked on the name Elizabeth Edwards, flight number 1002.
__
agent: Thank you for reaching us.
Output:
| [
"customer: Thank you for booking my ticket."
] | task574-c5b9806d7861449291ba475fce330a8b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How may I assist you?
customer: Michelle Johnson here.
agent: Nice to meet you Michelle Johnson.
customer: I want to book a flight from DCA - DTW to meet a friend, can you help me?
agent: Sure, I am here to help you.
customer: My travelling dates will be from 04/01 to 04/03.
agent: Ok, let me check the flight availability with your preferences.
customer: Ok, please check for 1 connection flight.
agent: Sorry, there is no flight found on your route.
customer: Oh! Thanks for checking.
__
customer: Most welcome.
Output:
| [
"agent: Ok, thanks for contacting us."
] | task574-b48a914469584e6d914e1363aed1883a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. May I know your good name, please?
customer: I am Jerry Garcia, can you help me to find a flight?
agent: Sure, Jerry. May I know your source and destination airport codes?
__
agent: Can you provide me your planned dates of journey?
customer: My travelling dates are 12/31 and 01/02.
agent: Give me a minute, I will check the availability of flights.
customer: Sure.
agent: AA airline is providing service on that route with flight-1012 on your planned dates.
customer: Proceed.
agent: 200 is your travelling charge, your ticket has been booked successfully. Have a safe journey.
customer: Thank you for your help.
agent: Thank you for using our service.
Output:
| [
"customer: I would like to travel from CLT to LAX."
] | task574-bb8f58b45aa140439d4929e28a96370b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you at this moment?
customer: I would like to travel from MSP to PHX as a holiday trip.
agent: Sure, could you please share your travel dates?
__
agent: Do you have any specifications?
customer: I need break in my journey.
agent: May I know your good name?
customer: Matthew Campbell here.
agent: We found a JetBlue airline, price is 200 in economy class with one stopover. Shall I proceed?
customer: Go ahead.
agent: Your booking has been confirmed with 1006 flight number.
customer: Thank you.
agent: Thank you for opting us.
Output:
| [
"customer: My trip dates are 03/10 and 03/12."
] | task574-a96f73c3056643cfa1aab4979f193adf |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you today?
customer: Joshua Evans here.
__
customer: I want to change my existing reservation, can you help me?
agent: Sure, will you please give me a moment?
customer: Ok, I will wait for your response.
agent: Thanks for waiting, there is no reservation found under your name.
customer: Thank you for the information.
agent: Welcome, have a great day.
Output:
| [
"agent: Ok."
] | task574-c6a4654f9bf54f39a27baad956bc34f0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Brenda Williams.
agent: How may I aid you today?
customer: I want to attend a business meeting in Houston. Can you book a ticket from SFO to IAH?
agent: Sure, I will help you with that. Can you please share your journey dates?
customer: I want to travel on 06/13 and 06/15.
agent: Wait for a minute.
__
agent: I found a ticket for you with price 100, flight number is 1021 and connection is 1.
customer: Proceed to booking.
agent: I confirmed your ticket successfully.
customer: Thank you for helping me out.
agent: Thank you for reaching us.
Output:
| [
"customer: Ok, take your time."
] | task574-a64dcf90640d4624a6ba39f9b0095025 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you today?
__
agent: Sure, may I know your trip dates please?
customer: Sure, I want to travel on May 16 and need to return on May 18.
agent: Can I know your good name?
customer: I am John Garcia.
agent: Is there any connection limit for you?
customer: I need a flight with single connection.
agent: Are there any more specifications?
customer: No.
agent: Thank you for waiting and we have found a flight in an economy class with 1 connection in Delta airlines and the fare of your flight will be 100. Do you like me to proceed your booking with this flight?
customer: Ok, please proceed.
agent: Your ticket has been reserved with flight number 1011.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: Can you please help me to book a flight from EWR to DCA?"
] | task574-5b92f1c416a646e6848e8eb5ed5ed94f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello,. How may I be of your assistance today?
customer: My name is Carol White, I want to book a flight form NY-EWR to CA-LAX to attend a meeting.
agent: Ok.
customer: Can you book a flight for me?
agent: Sure, we will help you. Kindly, mention your depart date.
customer: I will fly on 02/27.
agent: Please, mention your price limit.
__
agent: May I know your arrival date?
customer: I wili return on 02/29.
agent: We found a plane 1016 of Southwest airline with a direct flight in economy class.
customer: Please proceed with booking.
agent: Reservation is done.
customer: Thank you for helping me.
agent: Thank you for reaching us.
Output:
| [
"customer: My budget is 200."
] | task574-b7f8ca57ff3b405ea028a855cdd4ba76 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I help you?
__
agent: Sure, please provide me your journey dates.
customer: I want to travel on 03/30 and back on 04/01.
agent: Young, I found a flight with Frontier airlines available with price 100. Shall I book the ticket for you?
customer: Please book my ticket.
agent: Your ticket is confirmed and the flight number is 1020.
customer: Thank you for your response.
agent: Thank you for reaching us.
Output:
| [
"customer: My name is Ashley Young, reserve a flight ticket from JFK to ATL. can you help me?"
] | task574-37d46a2140154f67b52825b6b4b50964 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Helen Moore.
agent: How can I help you?
customer: I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
agent: Sure, let me check your reservation details in our database.
customer: Ok.
__
customer: No problem, thanks for your information.
agent: Thank you for reaching us.
Output:
| [
"agent: Sorry, I did not find any reservation by your name in our database."
] | task574-fa699886bfa94a3e9cc3fa9d59720172 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: I am Kevin Lee. I want to book a ticket from ORD to MSP to attend my friend's birthday party, can you help me in booking?
agent: May I know on which dates you are willing to travel?
customer: I am departing on Mar 22 and return on Mar 24.
agent: Do you require any stopovers in your journey?
customer: I need a flight with connection limit 1.
agent: Do you prefer any specification in between journey?
__
agent: There is a connected flight in frontier airlines with the fare 300.
customer: Please proceed for booking.
agent: Your booking is done with the flight number 1012.
customer: Thank you for your help.
agent: Thank you.
Output:
| [
"customer: No, I do not have any other specifications."
] | task574-aa918082947343eab12921925dc898c5 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I help you today?
customer: I want to visit cathedral barilica of saint peter and paul at Philadelphia, PA - PHL. Can you help me to book a connecting flight?
agent: Sure, please tell me your travel dates.
customer: I want to travel on 09/03 and recur on 09/05.
agent: May I know your source airport code?
customer: I want to start from Phoenix, AZ - PHX.
agent: Ok, please provide me your name.
customer: Sure, I am Jonathan Green.
agent: Please wait for a moment.
customer: Sure.
agent: There is a connecting flight available for you with Southwest airlines.
__
agent: Shall I book?
customer: Please proceed.
agent: Green, your ticket is confirmed in 1002 flight.
customer: Thanks for your assistance.
agent: Thank you for choosing us.
Output:
| [
"customer: Ok, no issues. Thanks for your support."
] | task574-622514cef0d64f6f8953f19f403cde36 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: Angela Brown here.
agent: Angela, how can I help you?
customer: I want to book a ticket from PHL to PHL.
agent: Ok. Please provide your dates.
customer: My travelling dates are from 08/28 to 08/30.
agent: Please wait for a moment. Flight number 1017 of Delta airlines is available for you.
__
agent: Yes the flight has 1 connection.
customer: Please proceed.
agent: Your ticket is booked.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: If there is 1 connection limit, please proceed."
] | task574-6c717ea229374f9a91fe75e9309878aa |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you?
customer: I am Michael Jackson, I want to cancel my ticket as my plan to meet my sister is cancelled. Can you help me with that?
__
customer: Thank you for the information.
agent: Thank you for consulting us.
Output:
| [
"agent: Yes, I can help you. Give me a moment. Sorry to inform you that there is o reservation found on your name."
] | task574-6667db8c09f54585a17d5c7e91f54349 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I am looking for a flight which will be travelling from Denver to EWR. Can you please help me in this?
agent: Sure, I am gleeful to help you with that. May I know your travelling dates, please?
customer: My travel dates are from Oct 24 to Oct 26.
agent: Can I know your connection limit?
customer: I am fine comfortable with minimum 1 connection limit.
agent: Do you have any class preference?
customer: No that's it, thank you.
agent: Is there any other requirements regarding on your journey?
customer: No.
agent: There is a connecting flight-1000 available in Jet Blue Airlines with a fare of 100. Shall I book it?
customer: Please proceed my booking with my name of David Thompson.
agent: David Thompson, your booking is done in economy class.
customer: Thank you so much.
Output:
| [
"agent: Hello. How can I help you today?"
] | task574-136309db7372409da261dea1e5d2b921 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please book a flight ticket from MCO to ORD.
agent: Sure, please share your journey dates?
customer: My trip is in Jan from 1st to 3rd.
agent: Do you have any specifications?
customer: I prefer to travel on a connecting flight.
agent: Is there any class preferences?
customer: No, thanks for asking.
agent: May I know your good name?
__
agent: We found a flight in United airlines, flight number is 1029 with single connection and price is 200 economy class. Shall I proceed?
customer: Yes, please proceed.
agent: Your ticket has been booked.
customer: Thank you for your help.
agent: Thank you for choosing us.
Output:
| [
"customer: Michael Turner here."
] | task574-94d904b3708f44f2a3eb1b6de5ed4c4f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Jerry Brown.
agent: Hello, how can I assist you?
customer: I have planned to attend a Soccer match in Orlando, FL - MCO. Can you help me for booking a ticket?
agent: Ok, Please provide me your travelling details?
customer: My source is Chicago, IL - ORD.
agent: May I know your travelling dates?
customer: My scheduled dates are from 04/03 and to 04/05.
agent: Is there any other specifications?
customer: I am looking for single connection with price 5000.
agent: I am sorry there are no flights as per your requirement.
__
agent: Thanks for choosing us, have a great day.
customer: Thank you for your service.
Output:
| [
"customer: Ok, no issues."
] | task574-531b19f13114460f9056e48daa63b17a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I aid you today from my end?
__
agent: Sure, I am here to help you out. Please provide me your name to check the reservation status.
customer: Sure, my name is Betty Allen.
agent: Sorry Betty Allen, there is no active reservation on your name in our database.
customer: That's ok, thank you for giving the information.
agent: Thank you for reaching us.
Output:
| [
"customer: Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates."
] | task574-354d0350910f4725b3328b02cfe7e1d0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you today?
customer: Can you book my ticket from LAS to PHL?
agent: Sure, let me know your trip dates please.
__
agent: Can I know your name please?
customer: Myself Donald Turner.
agent: Ok, there is a flight available as per your requested dates in JetBlue airline with 1 connection. Shall I proceed with the booking?
customer: Yes, please proceed.
agent: Ok, your ticket is confirmed with the flight number 1014.
customer: Thank you.
agent: Most welcome.
Output:
| [
"customer: My trip dates are from 02/02 to 02/04."
] | task574-8a00760e129249bb8190b6df240aa48d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you at this moment?
customer: Please book me a flight ticket from PHL to MSP to meet my family.
agent: Sure, I am here to help you. Can you please provide your journey dates?
customer: I have planed to travel on June 25th and return on June 27th.
agent: Do you have any connection limit preference?
customer: I like one connection limit.
agent: Do you have any other specifications for this trip?
customer: No, thanks.
agent: May I know your name to proceed further?
customer: Helen Nelson.
agent: Southwest Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 12:00 hours and arrives at 14:00 hours, shall I book your ticket in this flight?
customer: Ok, please book this ticket. Thank you.
agent: Helen Nelson, your ticket is booked in flight number 1006.
__
agent: You are welcome and have a safe journey.
Output:
| [
"customer: Thank you."
] | task574-94228373aef84093b05195b3b7a682f5 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I oblige you today?
__
agent: Sure, we are here to help you. Please wait for a few minutes, I will check the status and revert to you.
customer: Sure.
agent: Thank you for your time, we did not find any reservation on your name in our database.
customer: Thank you for informing me.
agent: Thank you for choosing us.
Output:
| [
"customer: I am Jason Anderson, can you cancel my reservation?"
] | task574-c5da51af5a1c4dfea7a2f20110b27904 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I aid you?
customer: I need your help to cancel my ticket due to some changes in my plan.
agent: Sure, We are here to help you. May I know your name?
__
agent: Give me a minute.
customer: Sure, take your own time.
agent: Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
customer: That's Ok, thank you for searching.
agent: Thank you for reaching us.
Output:
| [
"customer: Larry Edwards."
] | task574-066c56a9c4d64938bcd460cab9b974fd |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, How exactly I can serve you the best today?
customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
agent: Sure, may I know your good name?
customer: I am Charles Evans.
agent: I have checked in reservation list to change your ticket, but could not find any reservation with your name.
__
agent: Thank you for reaching us.
Output:
| [
"customer: No problem, thanks for the information."
] | task574-a93c917a36994da3b3df906beb52adae |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, my name is Lisa Gonzalez.
agent: Hello Lisa, how can I help you?
customer: I want to visit Atlanta to visit the arts gallery, so please book a flight ticket.
agent: Sure, may I know your airport codes?
__
agent: There is a flight available with your provided details with Frontier airline. Do you like me to proceed with the booking?
customer: Ok, proceed to book the ticket.
agent: Your ticket has been booked with flight number 1010. Have a happy journey.
customer: Thank you.
agent: You are welcome.
Output:
| [
"customer: Yes, my preferable dates are 07/01 and return on 07/03. My airport codes are SEA-ATL. And make sure with 1 connection."
] | task574-7ed7d93a0dd44377839fccd66aaf26d5 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I want to reach LAS, can you please help me in booking my flight from LGA?
agent: Sure, we are here to help you in booking.
customer: Thank you.
agent: Please share your planned travelling dates to proceed further.
customer: I would like to start on June 11th and return on June 13th.
agent: Do you need a break in between your journey?
customer: Yes, I prefer a single connecting flight.
agent: May I know if you have any other comforts in between your journey?
customer: I don't have any other specifications.
agent: To proceed further, can I have your name please?
customer: My name is Lisa Harris.
agent: Thank you for sharing your journey details, please wait a while.
customer: Ok, sure. I will wait for your response.
agent: Thank you for waiting, we found a direct flight at this moment. Is this ok for you?
customer: It is ok for me. Please, proceed.
agent: Your seat has been reserved with the flight number-1024 providing by AA airline.
customer: Thank you for the service.
agent: It's pleasure to serve you.
Output:
| [
"agent: Hello. How may I be of your service?"
] | task574-07e4b6f1e2f246b389b31df373d09458 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I aid you at this moment?
customer: I need your help in booking a flight ticket from DEN to DCA.
agent: Surely, I will help you out.
customer: Thank you.
agent: When you have planned to travel?
customer: March 5 and 7 are my planned travel dates.
__
customer: I need a break in my journey.
agent: Is there any class preference?
customer: Nothing much to state.
agent: Do you need any other specifications?
customer: I have no more specifications.
agent: Can I have your name please?
customer: Joseph Robinson.
agent: Thanks for your details, please wait.
customer: Sure, I will wait.
agent: Thank you for waiting, we found a connecting flight with a fare of 100 in 1028 Delta Airlines. Shall I proceed?
customer: Yes, please.
agent: Ok, your ticket has been confirmed in economy class.
customer: Thank you for the help.
agent: Thank you for choosing us.
Output:
| [
"agent: Ok, help me with your connection limit."
] | task574-f59eca240afb43daaeda1c0ee1cff6d2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I aid you?
customer: Kenneth Jackson here. I want to book a flight from PHL to BOS, please help me out.
agent: Sure, could you please provide your travelling dates to search for the flight?
customer: Sure, my trip dates are 09/23 and 09/25.
agent: Give me a moment please to check the best flights available on your route.
customer: Ok.
__
customer: Ok, proceed with it.
agent: Ok, your booking is confirmed and flight number is 1024.
customer: Thank you for your information.
agent: You are welcome.
Output:
| [
"agent: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 200 is provided by Hawaiian airlines. Shall I proceed with this?"
] | task574-8b013b6fb14e4f359625d8686fdca04f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I assist you?
customer: I am Scott Campbell and I need a flight ticket to reach the Orlando on a business meeting, can you help me?
agent: Sure, may I know your airport codes please?
customer: Sure, the airfield location codes are from DFW to MCO which is near to me.
agent: Ok, now please provide your travel dates?
__
agent: Please wait for a moment. While I am checking for the available flights.
customer: Ok.
agent: Thanks for your patience, I have found Hawaiian airlines with one connection.
customer: I am ok with that airlines, proceed.
agent: Sure, Your fight ticket has been confirmed now.
customer: That's good, thanks to your service.
agent: Thanks, you may board the flight number 1016.
customer: Welcome.
Output:
| [
"customer: I planned my trip on 06/02 and might be return back on 06/04."
] | task574-9984599320d0435ebf0f56f2e7d554cd |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I guide you today?
customer: I am Nicholas Nelson. I am planning to attend music concert at HOU, can you please help me with booking a flight ticket from ORD?
agent: Sure, I will help you with that. Can you please share your preferable journey dates?
customer: Sure, I would like to take off on 04/02 and return back on 04/04.
__
customer: Ok, but please make sure that the price limit does not exceed 200.
agent: I found a ticket for you with price of 100, flight number is 1006 and connection is 1. Is it ok for you?
customer: Yes, please proceed with the booking.
agent: I confirmed your ticket successfully.
customer: I appreciate your help, thank you.
agent: Thank you for reaching us.
customer: You are welcome.
Output:
| [
"agent: Please wait for a minute."
] | task574-8d298ba5b3b644cf83640db36038e0ef |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am Mary King.
agent: How may I assist you?
customer: I need a direct flight to travel from IAD to DFW. Can you help me in finding?
agent: Can you please share me your travel dates?
customer: I need to reach by 04/28 and return on 04/30 as I have an match in between these dates.
agent: Do you have any specification?
customer: Yes, I need a direct flight with price under 500.
__
customer: It's Ok, thanks for your information.
agent: Thank you so much for choosing us.
Output:
| [
"agent: There is no direct flight on your details."
] | task574-1421fc88b93547fab54217f97c7ef310 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I help you?
__
agent: Sure, can I know your travelling dates?
customer: Travelling dates are Dec 28 and Dec 30.
agent: Sorry, there are no flights are available for given dates.
customer: Thank you.
agent: Thank you for reaching us. Can I know your name.
customer: I am Jeffrey Edwards.
Output:
| [
"customer: Please book a ticket from IAD to BOS."
] | task574-37f417b5ffc544d5af950e2d1d884aec |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello,.
customer: I am Carolyn Lopez.
agent: How can I assist you?
customer: I want to attend a pagan festival at Philadelphia. Can you help me in my booking?
agent: Sure, may I know your trip dates please?
customer: My journey dates are from 01/03 to 01/05.
agent: Let me know your airport codes please?
customer: My airport codes are from EWR to PHL.
agent: Do you need any other requirements to be met?
customer: I can pay up to 500.
agent: Thanks for your details, there is a connecting flight with 1015 flight number of fare 100 from an airline UA.
customer: Proceed with my booking.
agent: Your flight ticket has been booked.
__
agent: Thank you.
Output:
| [
"customer: Thank you for your help."
] | task574-cb584ff3699c4c6fa39a54a45546c71f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I guide you?
customer: I need to change my reservation as my planned event got postponed so please help me with changing my reservation.
agent: Sure, I will help you.
__
agent: Can I have your name please to check your reservation?
customer: Sure, myself Susan Turner.
agent: Susan, no reservation has been found on your name in our database.
customer: Oh! It may not be booked properly while booking due to server issue. Anyway, thank you for your time.
agent: Thank you for reaching us.
customer: Most welcome.
Output:
| [
"customer: Thank you."
] | task574-b3f9c3d4d05c4ae197a72c37681480f7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Christopher Walker.
agent: Do you need any assistance from us?
customer: I planned to attend for a wedding in SFO, can you please help me to book a flight ticket from ORD?
agent: Sure, I am glad to assist you.Could you please share your departure and arrival day?
customer: I prefer to travel on 05/31 and 06/02.
agent: The Southwest airline with flight number 1004 is available having price as 100 and connection as 1. Would you like me to book this plane ticket?
__
agent: Alright, your reservation has been confirmed.
customer: Thank you for your help.
agent: My pleasure, thank you for opting us.
Output:
| [
"customer: Ok, please confirm my booking."
] | task574-72a66dc9bd9541fdadd7d205e9631f51 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Carol Baker.
__
customer: On my vacation, I am planning to go for Charlotte comedy city tour at Charlotte, CLT.
agent: Ok.
customer: Will you book a flight ticket on 04/15?
agent: Sure, I would be happy to help you. When will you return from Charlotte?
customer: I intend to return on 04/17.
agent: May I know your boarding point?
customer: My boarding will be from Houston, IAH.
agent: Kindly, mention your price limit.
customer: Ok, price should not exceed 1000.
agent: Please, wait a minute.
customer: Sure.
agent: Thank you for being patience. There is a connecting flight available with fare 100 in Delta airline.
customer: You can proceed with booking.
agent: Your reservation has been confirmed with flight number 1012.
customer: Thank you for aiding me.
agent: Thank you.
Output:
| [
"agent: Hello, how may I serve you?"
] | task574-ce2fbf074ad94b3f9f58be3b10bdb8db |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. Myself Stephanie Hill.
agent: Hello, how can I aid you for the day?
customer: Could you please help me with booking a flight ticket from HOU to SFO?
agent: Sure, may I know your travel dates?
customer: My journey dates are from Oct 19 to Oct 21.
agent: Do you have any specifications?
customer: I need a halt in between my journey.
agent: Ok, please wait a moment.
customer: Sure, I will wait for your response.
agent: We found an airline Hawaiian with flight 1021 having a fare 200 with halt.
customer: Ok, please confirm the flight ticket booking.
__
customer: Thank you for reaching us, have a safe journey.
Output:
| [
"agent: Your booking has been processed."
] | task574-d4df6b87f49147e987d0ae6e446dc6c7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I provide assistance for you?
customer: Can you please change my existing reservation? As my planned trip has been postponed to another dates.
agent: Sure, we are here to help you.
customer: Thank you.
agent: May I know your good name?
customer: My name is Mark Robinson.
__
customer: Sure, I will wait for your response.
agent: Thank you for your valuable time.
customer: Ok.
agent: We are sorry to inform you that, no reservation was found on your name to change.
customer: Oh! May be I made a wrong reservation, Anyways thank you.
agent: Ok. Thank you for reaching us, have a good day.
customer: Thanks for your information.
agent: Thank you.
Output:
| [
"agent: Please, stay online. I will check the previous list and revert to you."
] | task574-8a145e2c29a84a2a9871a3ada9fd1fb3 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I serve you today?
customer: Can you please help me to book a flight ticket from SEA to SFO?
agent: Can you help me with your journey dates please?
customer: My journey dates are Sept 6 to Sept 8.
agent: May I know your connection limit?
customer: I need a single connection of flight.
agent: Do you have any airline preference?
customer: No.
__
customer: I am comfortable with any class.
agent: Ok, please be on hold for a while.
customer: Please make sure that I want to return in the morning.
agent: Ok, can you help me with your name?
customer: My name is Laura Phillips.
agent: Laura we found a connecting flight of United airlines in the economy class with fare of 100 and returns at 3:00 Hrs, can I proceed for booking?
customer: Ok, please proceed.
agent: Your ticket is confirmed with flight number 1024.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"agent: Can you tell me your class preference please?"
] | task574-7629c273f41144d9aad2fc6315386de6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I assist you?
customer: I would like to travel from IAD to MSP, can you find a flight for me?
agent: Sure, may I know your name?
customer: My preferable dates of travelling is from 01/18 till 01/20. Myself Nicole Collins.
__
customer: Ok.
agent: Shall I book?
customer: Please, book it.
agent: Your ticket is confirmed with flight number 1008 and airline is UA. Thank you for choosing us. Have a safe journey.
customer: Thank you for your help.
Output:
| [
"agent: Please give me a moment. Nicole, there is flight available for you."
] | task574-cd5d9c4bcd624afdbaf363cdd09d1303 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I hep you?
customer: I am Joseph Williams. Can you help me in booking from SFO to LAX, as there is a business meeting?
agent: Sure, I am glad to help you in flight ticket reservation. On what dates that you have planned your journey?
customer: My trip dates are 07/22 to 07/24.
agent: Give me a moment, so that I can the check the flight availability.
customer: Sure.
agent: I have checked with your details, there is a flight 1023 in Spirit airlines which is one of the best airways providing a flight for you with a 1 halt in your journey, can I confirm your flight ticket booking?
customer: If fare is 200 book it.
__
customer: You can book it.
agent: Already the ticket booking is done.
customer: Thank you.
agent: Most welcome and have a nice day.
Output:
| [
"agent: As per your request the flight ticket booking is done with the ticket fare of 100 under your budget."
] | task574-78df0d3f11ff4297bffcff6f5785995c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Cynthia Lee.
agent: Hello, how may I help you?
customer: Can you please book a flight ticket on dates 07/01 and 07/03?
agent: Sure, I am here to help you. May I know your source and destination airport codes?
customer: My airport codes are DEN and DFW.
agent: Ok, please let me know your specifications.
customer: I want to return at afternoon.
__
customer: Ok.
agent: Happy to tell you, there is a flight available as per your requirements in AA airlines and the ticket fare is 600 only in business class. Can I book the ticket for you?
customer: Yes, please.
agent: Your ticket is booked with the flight-1005. Flight departure time is at 2:00AM and arrival time is at 16:00PM.
customer: Thank you for the help.
agent: You are welcome and have a nice day.
Output:
| [
"agent: Ok, please wait for a moment."
] | task574-b0f40dc956c14acea4cb5dc896f600aa |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Nancy Brown.
agent: How can I help you?
customer: I need to book a flight ticket from DC-IAD to CA-OAK.
agent: Sure, may I know when you want to travel?
customer: Sure, I want to board on 12/03 and 12/05.
agent: Ok, do you need any connecting flight?
customer: I need a connecting flight.
agent: Please stand by.
customer: Ok.
agent: Thank you for waiting. We found a flight with number 1005 and airline Southwest at a price of 100 with 1 connection. Shall I proceed?
customer: You can proceed with booking.
agent: Sure, your booking is done.
__
agent: Thank you for reaching us, have a nice day.
Output:
| [
"customer: Thank you for your help."
] | task574-b49cc0f9d1dd4291a8fb7fa4da901e7c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you at this moment?
customer: I am a politician, I have to meet Donald Trump at Washington DC. So please book my ticket from Dallas.
agent: Sure, I will help you in booking the ticket. Can you please provide your journey dates?
__
agent: May I know your nearest airport codes of journey please?
customer: My genesis and terminus airport codes are DFW and IAD.
agent: Spirit airlines is providing service on this route with a ticket fare of 200 and 1 stop over, shall I book your ticket?
customer: Please book the ticket in the name of Nicholas Rodriguez.
agent: Nicholas Rodriguez, your ticket is booked with flight number 1004.
customer: Thank you.
agent: Thank you and have a safe journey.
Output:
| [
"customer: My itinerary dates are 04/27 and 04/29."
] | task574-93a3887c6538415d908da95329d8b439 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, do you need any help from us?
customer: Amy Brown here. Could you book my ticket from DEN to IAD?
__
customer: My trip dates are Dec 5 and Dec 7.
agent: The UA airline with flight number 1005 is available having fare as 100 and connection as 1, is it ok for you?
customer: Please book my ticket.
agent: Ok, your reservation is confirmed.
customer: Thank you for assisting me.
agent: You are welcome, have a great day.
Output:
| [
"agent: Sure, could you please share your departure and arrival day?"
] | task574-aa6d63597e7f4002bef28f704f836bee |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I aid you?
customer: I am George Moore. I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
agent: Sure, I am happy to help you. Please wait, let me check your reservation status in our database.
customer: Ok, take your time.
agent: Sorry, there is no reservation under your name in our database.
__
agent: You are welcome and have a nice day.
Output:
| [
"customer: That's ok. Anyways, thank you for your help."
] | task574-8d62b4359be64db9ac99a03b95e71268 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I aid you?
customer: I have to go New York for attending a summit there, can you please book a flight ticket from Las Vegas?
agent: Sure, help me with the travelling dates.
customer: My departure date is 02/20 and please book my return ticket also on 02/22.
agent: May I know your airport codes?
customer: I want to fly from LAS airport and destination airport is JFK.
__
customer: Sure, my name is Patrick Collins.
agent: Sorry, there is no flight on your requested dates.
customer: Oh! It's ok no problem, I will go with another airline.
agent: Thank you for reaching us.
customer: Thank you for your information.
Output:
| [
"agent: May I know your name?"
] | task574-35787f82e30b4fbba5ba640af976c901 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, Ashley Williams here.
agent: Hello, how may I assist you?
customer: I have planned to visit World of Coca-Cola museum in Atlanta, so could you please help me to book a flight from SFO to ATL?
agent: Sure, can you provide the travelling dates?
customer: My preferable dates are from 07/08 to 07/10. Make sure that flight should be 1 connected. Can you please check for it?
agent: OK, please wait for a while.
customer: Ok.
agent: Sorry, there is no flight available for you on your requested dates.
customer: Ok, not an issue.
__
customer: Thank you for the information.
Output:
| [
"agent: Thank you for approaching us."
] | task574-49d1a685495047909714765909ee26a7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I guide you?
customer: I'm Stephanie Martinez, planning to visit Houston city. Can you please book me a ticket from JFK to IAH?
agent: Sure, do you have any specifications?
customer: Sure, I need a ticket fare under 500.
agent: May I know your travelling dates?
customer: My preferable journey dates are from 09/07 to 09/09.
agent: Give me a minute.
customer: Sure, take your own time.
agent: There is a flight in airline Spirit with number 1012, the fare is 200 with 1 connection.
customer: Please book my ticket with this flight.
__
customer: Thank you for booking my ticket.
agent: Thank you for opting us.
Output:
| [
"agent: Your ticket is reserved, have a safe flight."
] | task574-17692a0f0ae24f33a731d00363d2aa69 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Robert Perez.
agent: Hello, how may I help you?
customer: Can you please help me in booking a flight ticket to ATL as I want to participate in a fashion show?
agent: Sure, please provide your source point.
customer: My origin point is OAK.
agent: Let me know your journey dates to proceed further.
customer: My travelling dates are from 04/14 to 04/16.
agent: Please wait a moment.
customer: Ok.
__
customer: Yes, proceed.
agent: Your ticket has been confirmed.
customer: Thank you for the help.
agent: Thanks for opting us.
Output:
| [
"agent: Thanks for waiting. Delta airline flight was available with flight number 1028 having one connection. Shall I proceed?"
] | task574-8ad64b3866f6481db6eea8dddf1a15ef |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I help you today?
customer: Can you please hold me a flight ticket from ATL to ORD?
agent: Sure, I am glad to help you. May I know your planned dates please?
customer: My trip dates are Apr 5 - Apr 7.
agent: Ok, let me know your connection limit.
customer: I prefer a flight with single connection.
agent: Ok, please specify your name.
customer: Charles Wilson here.
agent: Do you have any other concerns?
__
agent: There is a connecting flight with a fare of 200 found in 1028 Southwest Airlines, shall I proceed?
customer: Please reserve.
agent: Ok, your ticket has been confirmed in economy class.
customer: Thank you.
agent: Thank you for availing us.
Output:
| [
"customer: No."
] | task574-e2670ee1ed12489182b0b5d900ae957d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi,.
agent: Hello, how can I help you today?
customer: My appointment with doctor is got postponed, So I need to change my existing reservation.
agent: Sure, May I know your name?
customer: By the way I am Amanda Clark.
__
customer: OK, Thanks for your information.
agent: Thanks for choosing us.
Output:
| [
"agent: We have not found any reservation on your name."
] | task574-76f3bcad2f4849ae82752b31b5bc5776 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I need to cancel my recent reservation, as my planned trip with my friends got cancelled. Can you please help me out?
agent: Ok, please mention your name to check your reservation status.
customer: Sure, myself Stephanie Carter.
__
customer: Not a big problem, anyway thank you for the information.
agent: Welcome Stephanie Carter.
customer: Thank you for searching.
Output:
| [
"agent: Thanks for your response, there is no reservation found under your name to cancel it."
] | task574-fb0c4772b6264592806e724a3a93e8a3 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, do you need any help from us?
customer: Please assist me in booking my flight ticket from AUS to MSP?
agent: Sure, could you please share your departure and arrival day?
customer: My travelling dates are May 24 and May 26.
agent: Ok, could I have your name please?
customer: Myself Thomas Thompson.
agent: Ok, do you need direct or connecting flight?
customer: I need connecting flight.
agent: Ok, may I know your departure and arrival time?
customer: No, preference with that.
agent: Ok, please allow me a moment. The economy class with flight number 1008 Hawaiian airline is available having fare as 100 and connection as 0, is it ok for you?
__
agent: Ok, your reservation is confirmed. The departure time is 10:00 hours and the arrival time is 3:00 hours.
customer: Thank you for your help.
agent: You are welcome, have a great day.
Output:
| [
"customer: Please proceed with booking."
] | task574-3cd96693675f45fb90f170bd5e9ab0f1 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello,. I am Betty Anderson.
agent: Hello, how may I aid you today?
customer: Can you please book a flight ticket with direct flight to attend a event in San Francisco?
agent: Sure, help me with the trip dates?
customer: My journey dates are on Jan 27th and 29th.
agent: Do you have any preferences?
__
agent: May I know your airport codes?
customer: My airport codes are, OAK to SFO.
agent: Thank you for your details, we do not found any flights running in your desired routes.
customer: Ok, no problem. Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: My return flight time should be in the evening."
] | task574-75052a78652745c8b7ae187be6a3bd21 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I aid you today?
customer: Can you help me in doing a reservation from MSP to DCA?
agent: Sure, can you please share your journey dates?
customer: My trip dates are Apr 24 to 26.
__
customer: I need a connecting flight.
agent: Do you have any other specifications to be met?
customer: No.
agent: Can I have your name to proceed further?
customer: Janet Gonzalez here.
agent: Ok, please wait a moment.
customer: Sure, take your time.
agent: We found a Frontier airlines, flight number-1005 connections-1 class-economy and fare is 100. Shall I proceed with the booking?
customer: Ok, please proceed.
agent: Sure, your ticket has been booked.
customer: Thank you.
agent: Thank you for opting us.
Output:
| [
"agent: Are you looking for any preferred connections?"
] | task574-88c8cdd2e5d541dc984f7f2424d1b4d0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you?
customer: Can you help me in booking a flight ticket to MSP from AUS for a client meet?
__
customer: Sure, my travel dates are Dec 14 and Dec 16.
agent: May I know your name please?
customer: Yes, I am Susan Mitchell.
agent: Do you have any requirements?
customer: I need single connecting flight for my journey.
agent: Sorry, there are no flights available as per your request.
customer: Not a problem, anyways thank you for the information.
agent: Thank you for approaching us.
Output:
| [
"agent: Sure, can I know the travel dates please?"
] | task574-e3e354e1b1d64e91bf24320c10d06b3a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I oblige you today?
customer: I have to go Oakland to meet my friend over there so please help me with flight ticket booking from Houston.
agent: Sure, please share your planned trip dates?
customer: Thank you. I have planned my travel dates as Jan 08 and Jan 10.
agent: Let me know your connection limit?
__
agent: May I know your Origin code?
customer: Sure, HOU is the airport code of my starting point.
agent: Do you have any airline preference?
customer: Yes, I am looking for normal cost airlines.
agent: Ok, any other requirements to be met?
customer: My destination airport code is OAK.
agent: May I know your name please?
customer: Sure, myself Amy Martin.
agent: Sorry, there are no flights found with your given details.
customer: Oh! It is sad to hear. Anyway, thank you for your time.
agent: Thank you for reaching us.
Output:
| [
"customer: I would prefer single connecting flight so please check with that."
] | task574-849f0a93710d4c56b2b51cab9adcafa7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I be of your help?
customer: As my trip got postponed due to heavy rain at my destination place, can you help me in changing my reservation?
agent: Sure, may I know your name to check in the reservation list?
__
agent: Please wait for a minute.
customer: Sure.
agent: There is no reservation found on your name.
customer: OK, no problem.
agent: Thanks for choosing us.
customer: Thank you for your information.
Output:
| [
"customer: Sure, my name is Jerry Hernandez."
] | task574-565fb0baac74405ca98f338006ede2d7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, do you need any help from us?
customer: I am Sandra Campbell here, I want to reserve my ticket from LAX to DFW, can you please help me?
agent: Sure, could you please tell me your trip dates?
customer: Ok, my planned dates of journey are from 05/29 to 05/31.
agent: The Southwest airline with flight number 1003 is available having fare as 200 and connection as 1.
__
agent: Fine, your reservation is confirmed.
customer: Thank you for your help in booking my ticket.
agent: Thank you for opting us, have a great day.
Output:
| [
"customer: Please book it."
] | task574-46bbfa0a3f23420690faa53a6fbf98d2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: Kimberly Nelson here.
agent: How may I assist you today?
customer: I want to see Jack London Square in OAK, can you provide flight ticket booking from SEA?
agent: Sure, Kimberly. May I know your trip dates?
customer: My trip starts from 01/10 to 01/12. Connection limit should be 1.
agent: Kimberly, please give me a moment.
customer: Sure.
__
customer: Ok, no problem.
agent: Do you want to fly with another dates?
customer: No, I want to visit that dates.
agent: Ok. Thank you for reaching us.
customer: Thank you for your services.
Output:
| [
"agent: Sorry for inconvenience there is no flight found at your requested dates."
] | task574-452f880498a84840bd3555cbd714a15b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I assist you?
__
agent: Sure, please wait a moment.
customer: Ok.
agent: Thanks for waiting. We found a reservation on your name. Can you please share your travelling dates?
customer: My travelling dates are 11/04 and 11/06.
agent: Please provide your airport codes.
customer: I will depart from FL-MCO to DC-IAD.
agent: Spirit airlines with single connection and price is 100 of 1003 flight. Shall I proceed?
customer: Ok, you can proceed.
agent: Your ticket has been confirmed.
customer: Thank you for booking.
agent: Thank you for choosing us.
Output:
| [
"customer: I am Christopher Garcia want to change my reservation owing an emergency. Can you help me in changing?"
] | task574-a79a449178c2406184829a9d6b3c5989 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you today?
__
agent: Sure, can you please share your journey dates?
customer: My journey is from 01/05 to 01/07.
agent: Do you have any specifications?
customer: I need a connecting flight.
agent: We found a flight with Southwest airlines, flight number is 1019 with one connection and price is 100.
customer: Ok, go ahead.
agent: Ok, your ticket has been booked.
customer: Thank you.
agent: Thanks for choosing us.
Output:
| [
"customer: I am Benjamin Green. Please help me in booking my flight ticket from OAK to BOS for my business meeting?"
] | task574-515526b7f7d6450f97534c880cd8c07f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you?
customer: Myself Charles Wilson, I need to attend a metting at Denver.Could you help me by booking a ticket?
agent: Sure, can I know the travel dates please?
customer: I am willing to travel on 05/20 and again I will retrive on 05/22.
agent: Could you please provide the airport codes?
__
agent: Sorry, there are no flights available on your route.
customer: Not a big deal, anyway thank you very much for your service.
agent: Thank you for approaching us.
Output:
| [
"customer: My departure and destination airport codes are ATL to DEN."
] | task574-16d0b6036aaa4adbad8ffab0fad48b2b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. I am Thomas Walker.
agent: Hello, how may I aid you?
customer: Please find me a flight ticket to Houston HOU to meet my sister.
agent: Sure, may I know your travelling dates?
customer: My trip dates are 03/11 to 03/13.
agent: Kindly share your source code.
customer: My boarding point is Orlando MCO.
agent: Please wait for a minute.
customer: Sure.
agent: There is a flight found with number 1014, Hawaiian as airline and the cost of the ticket is 100.
__
agent: Your ticket is booked.
customer: Thank you.
Output:
| [
"customer: Please go with booking."
] | task574-dd79aa9255ef400d8c259783a7c488a2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi,.
agent: Hello, how may I support you today?
__
agent: Sure, I will help you with booking.
customer: Thank you.
agent: Please share me your planned journey dates?
customer: I prefer to travel on 06/20 and return on 06/22.
agent: Do you need any halt in between the journey?
customer: Yes, I need a halt.
agent: Please share me your source airport code?
customer: New York, NY-JFK is my source.
agent: May I know the maximum amount you can spend on ticket?
customer: I can spend upto 1000 for a ticket.
agent: Thank you for details, please wait for a while.
customer: Sure.
agent: Thank you for waiting, I found a connecting flight 1027 of airline Southwest and fare is 200. Shall I proceed with booking?
customer: Please proceed.
agent: Your flight ticket has been booked.
customer: Thank you for assisting me.
agent: Thank you for reaching us.
Output:
| [
"customer: I want to book a flight ticket to attend conference meeting at Philadelphia, PA-PHL. Will you help me in booking a flight ticket?"
] | task574-36efb98048c54d7baee4131fbd153e96 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I support you?
customer: I would like to change my existing reservation due to postpone of my shopping. Could you please help me?
agent: Sure, may I know your name please?
customer: I am Carol Adams.
agent: Wait a moment.
customer: Sure.
agent: We found a reservation in your name. Can I have your journey details?
customer: Sure, I would like to board from IAH to DCA. My travelling dates are Sep 29 and Oct 1.
agent: Please share your trip dates?
customer: I have already mentioned above.
agent: Ok.
customer: I want to return in the afternoon. I need a business class.
__
customer: No worries, thank you for the information.
agent: Thank you for reaching us.
Output:
| [
"agent: Thank you for your details, we do not found any flights running in your desired routes."
] | task574-f39cabe29ae6463aacf9da9bd0845095 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Sharon Mitchell.
agent: Hello, how may I address you?
customer: I have planned to meet my friend on his birthday, Can you please book a ticket on 01/14?
agent: Sure. May I know if you need any connections in between?
customer: Yes, I need a connection.
agent: When would you like to return on?
__
agent: Can you provide me your airport codes?
customer: Sure, my source is San Francisco, CA - SFO. My destination is Minneapolis & St. Paul, MN - MSP.
agent: Thank you for giving your details. There are no flights available at this moment.
customer: Ok, Thank you for providing information.
agent: Thank you for choosing us.
Output:
| [
"customer: I intend to return on 01/16."
] | task574-6c1d6bd032914e96b51ce5cf1069a5c2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I aid you?
customer: Steven Baker here.
agent: Steven, nice to meet you.
__
agent: Sure, please wait for a moment.
customer: Ok.
agent: Steven, I found reservation for.Can I proceed to cancel your reservation?
customer: Proceed for cancellation.
agent: Ok, your reservation has been cancelled successfully.
customer: Thanks for your help.
agent: You are welcome.
Output:
| [
"customer: I got to know the service of JetBlue airlines is not good, so I want to cancel my reservation."
] | task574-d2ee4031e48e42feaf165240893393eb |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you?
customer: I am Donna Anderson. I have a plan to buy a new house in Washington, can you please help me in booking?
__
customer: My travelling dates are 12/05 and 12/07.
agent: Ok. May I know your airport codes?
customer: I want to fly from BOS to DCA.
agent: There is one flight is available for you with single connection.
customer: Yes, you can proceed.
agent: Your ticket is booked with flight number 1019 and airline is Spirit.
customer: Thank you for booking.
agent: Welcome. Thank you for choosing us.
Output:
| [
"agent: Sure, I will help you to book a flight ticket. Can you please provide me your travelling dates?"
] | task574-11917cbf3ee74c3da9262aca03fb4121 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Carolyn Jones.
agent: Hello, how may I support you?
customer: I want to book a ticket from EWR to DFW, can you help me in booking a ticket?
agent: Sure, kindly mention your planned dates of travelling.
customer: My travel dates are from 02/15 to 02/17.
agent: Please wait for a minute.
customer: Ok.
agent: We found a flight with fare 100 having a halt in Frontier airline and flight number 1002. Shall I confirm your booking?
customer: Please go ahead.
agent: Your booking has been confirmed.
__
agent: Thank you for connecting with us.
Output:
| [
"customer: Thank you for your service."
] | task574-d090b12b2dbe4a64b1fc8a26453f6db2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: Myself Margaret Campbell. Can you please help me in flight ticket booking process from MCO to ATL?
__
customer: Thank you for your response, I want to take off on June 07 and please confirm my return ticket also on June 09.
agent: Do you have any preferences?
customer: I want 1 halt in between my journey.
agent: Sorry, we do not found any flights running in your desired routes.
customer: Oh! It's ok no problem. Thank you for your information.
agent: Thank you for reaching us.
Output:
| [
"agent: Sure, when do you want to travel?"
] | task574-b0afa981d59d43f4a13ad03e35e8c19e |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you today?
customer: I need to visit Austin, can you please book the ticket from DTW to AUS?
agent: Sure, may I know your planned travel dates?
customer: Sure, my planned departure and return travel dates are 12th and 14th of Dec.
agent: Do you have any limits on number of connections?
customer: I need direct flight only.
agent: Do you have any another specifications on your journey?
customer: No, I don't have any other specifications.
__
customer: My name is Barbara Young.
agent: JetBlue Airlines providing a flight with the price 200 with 0 connection. Can I proceed for the booking?
customer: That's fine for me, you can proceed for booking the ticket.
agent: Your flight ticket reservation done with the flight number 1002.
customer: Thank you so much for your help.
agent: Welcome, thank you for opting us.
Output:
| [
"agent: May I know your name for the booking?"
] | task574-76bb9d0450704840ac1acb8d4fa4bb0c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I want to change my existing reservation, as my exams have postponed suddenly. Can you please help me?
agent: Sure, can you please provide the name on which your reservation has been confirmed?
customer: Gregory Martin.
agent: Sorry, there is no reservation found by your name.
customer: Ok, no problem. Thank you for your information.
agent: Thank you and have a nice day.
Output:
| [
"agent: Hello. How can I help you?"
] | task574-c1e16eea013646848469de9834999697 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Jonathan Smith.
__
customer: Can you please change my existing reservation due to postponed of my project submission dates?
agent: Sure Smith, please wait a moment.
customer: OK.
agent: Sorry, there is no reservation found on your name.
customer: OK, not a problem.
agent: Thank you for approaching us.
customer: Thanks for the information.
Output:
| [
"agent: Hello, how can I assist you?"
] | task574-11309109462e40de81de746474804189 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. I am Angela Taylor.
__
customer: Owing to an emergency, I would like to cancel my recent reservation. Can you please help me with that?
agent: Ok, please wait I will revert you.
customer: Sure.
agent: Sorry, no reservation found on your name.
customer: Thank you for your assistance.
agent: Thank you for approaching us.
Output:
| [
"agent: Hello. How can I help you?"
] | task574-40898eab3a214066bc4f6434c58b54c1 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: Larry Harris here.
agent: How can I assist you?
customer: Can you book me a ticket from DCA to EWR?
agent: Can I know your travel dates?
customer: Sure, here are my preferred travelling dates 10/20 and 10/22.
agent: The flight 1012 of Southwest airlines is available on your requested dates. Shall I proceed?
customer: Please book the ticket.
agent: Larry, your reservation has done successfully.
customer: Thank you for the help.
agent: You are welcome.
Output:
| [
"agent: Hello."
] | task574-a2b143c6cc5a4689aff58bdf89f98424 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: Myself Sandra Adams.
agent: How can I assist you?
customer: Can you please help me in book a flight ticket from MSP to BOS locations?
__
customer: My travelling dates are from 07/28 and 07/30.
agent: Ok, give me a moment.
customer: Sure.
agent: Yes Adams, there is one flight is available for you with 1 connection. Shall I proceed for booking?
customer: It's perfect, please proceed with it.
agent: Your ticket has been booked.
customer: Thank you so much.
agent: The flight number is 1002. Welcome.
Output:
| [
"agent: Sure, I am here to help you. let me know your travelling dates."
] | task574-8304d34900ac4c758a6e4224bfdad9f1 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I help you today?
customer: I am Stephen Harris from Washington. I want to see the West Coast's tallest building named Smith Tower at Seattle, can you please avail me a flight ticket?
agent: Sure, on which dates would you like me to book a flight ticket for you?
customer: My travel dates are from 06/05 to 06/07.
agent: Can you please provide your source and destination airport codes?
customer: I would like to start from DCA to reach SEA.
agent: Do you need a halt in between your journey?
customer: I need a halt in between my journey.
agent: May I know your budget limit?
__
agent: Ok, please wait for couple of minutes.
customer: Ok.
agent: Sorry, we found a direct flight available on your route.
customer: Ok, no problem. Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: My budget limit is 200."
] | task574-849012413c7945a99541639ea19f395a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. I am Helen Moore.
agent: Helen, how may I help you?
customer: Could you please help me with finding a flight ticket on the route SEA to MSP?
agent: Sure, please provide your trip dates.
__
agent: Please give me a moment.
customer: Sure, take your time.
agent: Frontier airlines with flight 1006 is available on your route.
customer: Please confirm the booking if the connection is 1.
agent: Your ticket is reserved.
customer: I really appreciate your help, thank you for your service.
agent: Thank you for approaching us.
Output:
| [
"customer: I would like to take off on 07/31 and return on 08/02."
] | task574-75a82edc9ad1429c8b92d6dc1c2d45f3 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Linda Garcia.
__
customer: I need to book a ticket to meet my friend for her sister reception. Could you please help me in booking a ticket from DFW to DTW?
agent: Sure, is there any connection limit?
customer: Yes, there should be a halt in between the journey.
agent: Please provide your scheduled dates?
customer: My travelling dates are 03/14 and return on 03/16.
agent: Please wait, I will let you know the availability of flights.
customer: Sure.
agent: There is a flight with flight number 1021 and airline Spirit. Connection is one.
customer: You can proceed with booking.
agent: Your flight booking is done with the fare of 100. Thanks for contacting us, have a nice day.
customer: Thank you for your service.
Output:
| [
"agent: Hello, how can I assist you today?"
] | task574-d2af36b9812a44c0af859de22d5477b7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, Rebecca Thomas here.
agent: Hello, How can I provide assistance to you?
customer: Can you please check for the flights from DCA to PHX? As, I need to visit my father's newspaper factory.
agent: Sure, Can you please let me know your travelling dates?
customer: My journey dates are from May 18th to May 20th.
agent: Ok, I need to know your departure and arrival timing to proceed. Please can I know?
customer: My return time will be in morning.
agent: Ok, which type of class do you prefer for your journey?
__
agent: Do you need any layover in between journey?
customer: I need 1 stopover between my journey.
agent: We have found a connected flight with UA airlines, flight number 1000 and the fare of 100. Shall I proceed for booking?
customer: Please book it.
agent: Your ticket has been reserved with economy class flight.
customer: Thank you for your quick response with booking my reservation.
agent: My pleasure, have a nice journey.
customer: You are welcome.
Output:
| [
"customer: Any class will be ok."
] | task574-ed2b004223204905966eef363d0b0bd8 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I help you today?
customer: I need to book a flight ticket from LAS to DEN, can you please help me for booking?
agent: Sure, let me know your travel dates?
customer: I would like to travel on 08/16 to return on 08/18.
agent: Could you want to have a break in your journey?
customer: Yes, I need a direct flight.
agent: Do you have any airline preference?
customer: No.
agent: Any other requirement to be met?
customer: No.
agent: May I know your name please?
__
agent: We found a direct flight with American Airlines having an economy class seat with flight number 1012, shall I proceed?
customer: Ok, proceed for booking.
agent: Your booking is reserved.
customer: Thanks for your information.
agent: Thank you for connecting with us.
Output:
| [
"customer: Shirley Hall."
] | task574-0f3221276a4340e08a2100dc78d874d7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I assist you?
customer: I am Benjamin Thompson, can you find a flight for me? I am planning for a trip from LAG to LAX.
agent: Ok, may I know your travelling details?
customer: My travelling dates are 08/29 and 08/31. Did you find any flight for me?
agent: Sorry, there is no flight available for you.
__
agent: Thank you for reaching us.
customer: Thank you for your help.
Output:
| [
"customer: That is fine."
] | task574-84fd2c8523734d94b105d43f9406aae2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you now?
customer: Can you please help me in booking a flight ticket from IAD to DCA?
agent: Sure, please share me your planned your dates?
customer: Sure, my travel dates are from Feb 05 to Feb 07.
agent: Sure, please mention your connection limit?
customer: I don't have any specific connection.
agent: Is there any other requirement?
customer: I would like to depart in the evening.
agent: May I know your good name?
__
agent: I found a connecting flight 1014 of airline Spirit, fare is 200 and class is economy. Shall I proceed with booking?
customer: Ok, please proceed.
agent: Your flight ticket has been booked.
customer: Thank you for your service.
agent: Thank you for visiting us.
Output:
| [
"customer: Myself Janet Moore."
] | task574-96bc82e1aa22447389564c35a028fd14 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I assist you today?
__
agent: Sure, may I know your name?
customer: My reservation was done under the name Steven Young.
agent: Please wait a moment.
customer: Sure, take your time.
agent: Sorry, there are no active reservations on your name to cancel.
customer: Ok, not an issue. Anyways, thank you for the information.
agent: Thank you for reaching our service.
Output:
| [
"customer: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?"
] | task574-6d0ce1ff8f9c4a08afda460cd0a3ace1 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I assist you?
customer: Can you please help me with booking a flight ticket from OAK to CLT?
agent: Can I know your travelling dates?
customer: My travel dates are Jan 09 and 11.
agent: Can I know your connection limit?
customer: I need a connecting flight.
agent: Do you have any other preference?
customer: No.
agent: May I know your name please?
__
agent: Here is a connecting flight with fare 100 and 1016 as flight number in JetBlue Airline. Shall I proceed with booking?
customer: You can proceed with booking.
agent: Your ticket is confirmed.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: My name is Rebecca Green."
] | task574-0a72f6d830b04e6f838ee0482e03aaca |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Gary Campbell.
agent: Hello, how may I serve you at this moment?
__
agent: Sure, I will help you. Please wait for a moment.
customer: Ok.
agent: I have found your reservation, shall I cancel it?
customer: Yes, you can.
agent: Your booking is cancelled successfully.
customer: Thank you.
agent: You are welcome, have a nice day.
Output:
| [
"customer: I need to cancel my reservation as my exams got cancelled, can you please help me out in cancellation?"
] | task574-205256e548694bb68c034d4055d5dc56 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am Justin Lee.
agent: How can I aid you today?
customer: I want to book a flight ticket from NY-EWR to CO-DEN. Can you help me?
agent: Sure, I am here to help you. Could you please mention your lay by's?
customer: I need a connecting flight.
agent: When did you planned to travel?
customer: 10/16 and 10/18 are my travelling dates.
agent: Please wait for a while Justin.
customer: Ok.
__
customer: You can reserve it.
agent: Your booking has been confirmed on name of Justin Lee.
customer: Thank you.
agent: Thank you for approaching us.
Output:
| [
"agent: There is a AA airline with flight number 1003 with fare of 1100. Are you comfort with this airline with fare of 1100?"
] | task574-6bb7e3f73a124d0d8c5c561992d8e3e3 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I guide you today?
customer: Can you please help me with booking a flight ticket from OAK to SEA?
agent: Can you please share your travelling dates?
customer: My travelling dates are from Sept 22-24.
agent: Do you have class preference?
__
agent: Do you need connection limit?
customer: I would be comfortable with single stop over.
agent: May I know your name?
customer: Dennis Moore here.
agent: Sorry, no flight found in that route.
customer: No problem, thank you for the information.
agent: Thank you for choosing us.
Output:
| [
"customer: I am comfortable with any class."
] | task574-a622e4ca116b4eeea32eb1fa138b75c7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Steven Young.
agent: Hello. How may I aid you today?
customer: Can you help me to book a flight from ATL to DTW?
agent: May I know your journey dates?
customer: My planned trip dates are 02/27 and 02/29.
agent: Please wait for a minute.
__
agent: I am sorry to say that there is no flight found on your route.
customer: Ok, thank you for your time.
agent: Thank you for contacting us.
Output:
| [
"customer: Sure."
] | task574-60d0bf3cbec84ab0b390f43dd18dd04c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How may I assist you?
customer: Owing to an emergency I had to request for this change reservation.
agent: Ok, I will help you with that. Can I have your name , please?
customer: My name is Anna Young.
agent: Hold on a moment.
__
agent: I am sorry, there is no reservation found on your name to change.
customer: Thank you.
agent: Thank you for availing us.
Output:
| [
"customer: Sure."
] | task574-eff4f562813c4433b8222b1cd319999d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I assist you at this moment?
customer: Can you please help me in booking a flight ticket from EWR to DFW?
agent: Sure, I am happy to help you with that. May I know your travelling dates, please?
__
agent: Do you have any connection limit for your flight?
customer: I would prefer connecting flight.
agent: May I know your other requirements for your journey?
customer: No more specifications.
agent: Let me know your name to proceed further for documentation purpose.
customer: Myself Donna Jackson.
agent: Delta airlines is providing you the connecting flight in economy class, shall I reserve it?
customer: Ok, please reserve it.
agent: Your ticket has been reserved with flight 1003.
customer: Thank you for booking.
agent: Thank you for choosing us.
Output:
| [
"customer: Sure, my travel dates are from Aug 26 to Aug 28."
] | task574-b3cc58d38eaa4759924ac9bcaf1aee4a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you today?
customer: I am planning to attend music concert at IAD, can you please help me with booking a flight ticket from DFW?
agent: Sure, I am here to help you with that. Can you please share your respective travel dates?
customer: I would like to take off on June 7 and return on June 9.
agent: May I know your name please?
customer: My name is Paul Rodriguez.
agent: Do you have any class preference?
customer: I would like to depart during afternoon time.
agent: Can I know your connection limit?
customer: I am looking for a connecting flight.
__
customer: I don't have any other specification.
agent: There are no flights found on this route as per your travel dates.
customer: Ok, no issues. Thank you for checking.
agent: Thank you for reaching us, have a great day.
customer: You are welcome.
Output:
| [
"agent: Do you have any other specifications?"
] | task574-9c41382dad0e43b697c3f1c42aa5d39b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I aid you?
customer: I am looking to book a flight ticket from DEN to LAX. Can you help me for that?
agent: Sure, We are here to help you. Can I know your travelling dates?
__
agent: Do you need any break?
customer: I prefer to book a direct flight in my journey.
agent: May I know your name?
customer: My name is Samantha Hall.
agent: We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
customer: That's ok, thank you for checking.
agent: Thank you for reaching us.
Output:
| [
"customer: My travelling dates are Dec 13 and Dec 15."
] | task574-43c424c9ea4746faa62e920c0706e017 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, Karen White here.
agent: Hello, how may I assist you?
customer: I am a social activist, I need to organize a seminar on mentally challenged kids. Please book my ticket from BOS to MCO.
__
customer: I am departing on 10/31 and arriving on 11/02.
agent: Ok, hold on for a moment. Let me check.
customer: Sure, take your time.
agent: I found a flight for you with Hawaiian airline and it costs you 300. Shall I proceed?
customer: Please proceed.
agent: Your ticket has been booked with 1019 flight number.
customer: Thank you for helping me.
agent: It's my job. Thank you for choosing us.
Output:
| [
"agent: Sure, may I know your travel dates please?"
] | task574-95faa5fc25e34a4f9ae0be6af0780e0d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: My name is Elizabeth Harris. I want to cancel my reservation due to heavy rainfall.
agent: Yes, I will help you. Please wait for a while.
__
agent: Sorry, no reservation found on your name. Thanks for opting us.
customer: No problem, thanks for giving information.
Output:
| [
"customer: Ok."
] | task574-d087dce4d92b4337b42dfb8162d4a749 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I aid you?
customer: Can you please help me for booking from DTW to MCO?
agent: Sure, please provide your itinerary dates.
customer: My travelling dates are on May 09 and 11.
agent: Which class do you prefer?
customer: I need an economy class.
__
customer: I need a connected flight.
agent: May I know your name?
customer: Catherine Roberts here.
agent: Please wait for a while.
customer: Sure.
agent: Sorry Catherine Roberts, no flights are available as per your requirements.
customer: Ok, thank you.
agent: Thank you for reaching us.
Output:
| [
"agent: Do you prefer a direct flight?"
] | task574-337fff6cec4346d0b414b07e8c20bab0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello,.
customer: My name is Anthony Moore.
agent: How can I help you?
customer: I would like to fly from Chicago, IL - ORD on Sept 2 to Orlando , FL - MCO on Sept 4. Make sure that the price limit should not exceed 1000 and with one connection.
agent: Thank you, for providing information. Please wait a moment.
customer: Sure.
__
customer: OK, Can you please provide the flight details?
agent: Sure, your flight number is 1023 and airline : Delta. And your price limit is 100, with one connection limit.
customer: OK, you can confirm my ticket.
agent: Your booking is confirmed.
customer: OK, Thanks for your information.
agent: Thank you, for connecting with us.
Output:
| [
"agent: Thanks, for waiting, we found a flight with your travelling details. Shall I confirm booking?"
] | task574-991043517c5344b89e7a64d3e9df132f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I serve you today?
customer: Can you help me in booking my flight ticket from OAK to SEA?
agent: May I know your trip dates?
customer: My trip dates will be June 8th to June 10th.
agent: Is there any connection limit?
customer: I prefer a connecting flight.
agent: Any more preferences?
__
agent: On whose name I need to reserve the flight ticket?
customer: I am Angela Perez.
agent: Sorry, there were no flights running currently with your required dates to travel.
customer: Its ok, thank you.
agent: Thank you for choosing us.
Output:
| [
"customer: My depart time should be in the evening."
] | task574-3674c124c3694031bf1e561d3e4f7a41 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello,.
customer: I am Ashley Lee.
agent: May I know, How can I provide assistance to you?
__
agent: Sure, I can help you in that. For that, I need your travelling airport codes. Can you provide them?
customer: BOS and DTW are my airport codes.
agent: Ok, I need your specified dates that you wish to travel and return?
customer: 12/23 and 12/25 are my travelling dates.
agent: We have Spirit airline of flight number 1005, with fare 100 available for your journey.
customer: You can reserve it.
agent: Your ticket has been confirmed with this connecting flight.
customer: Thank you.
agent: Thanks for choosing us, have a safe journey!.
Output:
| [
"customer: I want to book a flight ticket within 200. Can you help me?"
] | task574-6738ab8a59db4ef8abad302b07ff1b99 |
Subsets and Splits