Intuitive Touch is a small, independent practice offering treatments and workshops. We are committed to protecting your privacy and keeping any information that you provide safe and secure.
You can browse the Intuitive Touch website without disclosing any personal information. However, at present, you can fill in a form to make contact with us, if you choose to do so. In the future, you will be able to book and subscribe to a newsletter online. Of course, you will have to provide certain relevant information. The information which you give will be used to answer queries and provide the services which you have requested. Occasionally, this information might be used to send you details of new workshops and treatment options.
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All personal information collected is strictly confidential and is not shared. In very rare circumstances, it might be appropriate to correspond with a client’s GP or other medical adviser such as a specialist consultant. This is only ever done with the client’s specific agreement. Such activity might be necessary to both ensure that a client’s medical team agree that certain techniques will support ongoing treatment. It might also be done to inform a medical partner of a client’s individual issues and progress. Once again, this is only ever done with a client’s specific approval (unless to inform relevant parties of a statutory notifiable condition…i.e. a serious contagious infection that puts public health at risk).
A questionnaire is usually sent in advance of a client's first appointment with the option of completing and emailing it back prior to their session or printing it off and bringing it on the day. If emailed back, the questionnaire is printed off and the digital form is then entirely removed from all electronic systems.
If a form is filled on the day of an appointment, this is done by hand and not transferred to digital form.
All treatment notes are securely kept in a locked cabinet.
All treatment notes are kept for a required period of seven years, after which time they will be destroyed. Taking notes helps record your therapeutic goals, treatment routes and ongoing progress and development.
Therapeutic clients’ contact details (name, mobile number and email only) are kept in a digital address book, shared across computer and mobile phone. Clients most often prefer to correspond by either text or email and so this process facilitates communication.
You have a statutory right to view any records which we might hold regarding you. A small administrative fee will be charged if you wish to see your notes. You rights are in accordance with the 2018 GDPR legislation and all other relevant regulations.