Sodexo has a new opening for a Program Specialist 1 in the Merchant Services Reconciliation department at our Financial Services Center in Cheektowaga, NY. Merchant Service Reconciliation supports the reconciliation of credit card and payment card activity. The team investigates and resolves any Merchant Services settlement issues and supports recovery and identification of settlement issues to reported activity to mitigate loss to the company. They support Audit and internal control functions and participate in Company projects inititatives to support banking needs of the project. Duties/Responsibilities:- Maintain timely reconciliation of non-standard Credit Card Activity and/ or Payment Card Activity using Frontier, SAP, and third party vendor applications. - Investigate and resolve Merchant Service issues escalated by Merchant Service reconcilers.- Identify, Monitor, Investigate, and Resolve missing credit card batches to mitigate risk of loss of company assets - Research and Resolve escalated Accounts Receivable Invoice Payments as they relate to Merchant Service Activities- Research, Analyze, and Explain to External Field Operations Credit Card related expenses, such as equipment charges and chargebacks.- Provide recommendations to Merchant Service Management of end- to-end process improvements for Merchant Service processes.- Monitor and Assist in Reconciliation Tool Improvements to automate and enhance efficiencies and secure enhancements in exception based reconciliations - Participate in department project initiatives- Perform various special projects to support the Merchant Service Reconciliation team as needed.- Ability to communicate with Other Internal Departments and External Field Operations to troubleshoot Merchant Service reconciliation issues.
Sodexo has a new opening for a Program Specialist 2 in the Merchant Services Reconciliation department at our Financial Services Center in Cheektowaga, NY. Merchant Service Reconciliation supports the reconciliation of credit card and payment card activity. The team investigates and resolves any Merchant Services settlement issues and supports recovery and identification of settlement issues to reported activity to mitigate loss to the company. They support Audit and internal control functions and participate in Company projects inititatives to support banking needs of the project. Duties/Responsibilities:- Maintain timely reconciliation of non-standard Credit Card Activity and/ or Payment Card Activity using Frontier, SAP, and third party vendor applications. - Investigate and resolve Merchant Service issues escalated by Merchant Service reconcilers.- Identify, Monitor, Investigate, and Resolve missing credit card batches to mitigate risk of loss of company assets - Research and Resolve escalated Accounts Receivable Invoice Payments as they relate to Merchant Service Activities- Research, Analyze, and Explain to External Field Operations Credit Card related expenses, such as equipment charges and chargebacks.- Provide recommendations to Merchant Service Management of end- to-end process improvements for Merchant Service processes.- Monitor and Assist in Reconciliation Tool Improvements to automate and enhance efficiencies and secure enhancements in exception based reconciliations - Participate in department project initiatives- Perform various special projects to support the Merchant Service Reconciliation team as needed.- Ability to communicate with Other Internal Departments and External Field Operations to troubleshoot Merchant Service reconciliation issues.
Sodexo Corporate Services is looking for a Project Manager (Food & Hospitality) to join our team and one of our high-profile financial accounts in Washington DC! Responsibilities of the Project Manager include but not limited to:- Serve as the first touch point with the client, identifying the scope of the project- Plan projects, including defining objectives, methods, timetables, and budget.- Facilitate clear and efficient communication with internal clients - Monitor performance against standards for client satisfaction.- Adhere to Units SOP's with regards to project management- Recommend changes in operations based on standards, identify appropriate resources, and assist in implementation plans.- Provide multiple solutions when available to be presented with all costs and fees applicable to the project - Negotiate pricing with vendors to meet client budget constraintsIdeal candidate will:- Prior experience (2-5yrs) in Project Management with regards to new construction- Ability to manage multiple projects simultaneously from start to finish- Strong communications skills- Ability to adapt in an ever-changing client environment This position offers a traditional Business and Industry, predominantly Monday through Friday, schedule, but must be flexible to work a few evenings and weekends as needed. Accrue 3 weeks of paid vacation per year (first year pro-rated based on date of hire). Medical Benefits beginning date of hire, and 401K with company match eligible. Sound like the opportunity you've been searching for? Apply today to grow with Sodexo, a world leader in Quality of Life Services!
Sodexo is seeking a Registered Dietitian for a Regional Nutrition Manager position to support accounts in the South West. In this position, the selected candidate will support clinical nutrition /patient services account teams. The candidate will live within the territory, preferably TX. Territory consists of accounts in AR, CO, KS, LA, OK, TX and WY. Technical Duties and Responsibilities:- Provide expert advice and guidance relating to the clinical/patient standards and practices. - Establish and/or implement standards for patient satisfaction and monitor performance against those standards. - Provide support regarding the proper implementation of operating standards and procedures. - Ensure compliance with the Joint Commission on Accreditation of Standards, state standards, and other regulatory requirements. - Provide operational support to existing and prospective client accounts. - Support the implementation of new unit openings. - Support the sales process by assisting with operations and costing analyses, and by providing technical support in the development of service proposals. - Visit and inspect current accounts, providing objective feedback based on operational standards. - Recommend changes in operations based on standards, identify appropriate resources, and assist in implementation plans. - Perform inspections and audits to ensure contractual and regulatory compliance. - Identify and clarify internal/external customer needs and expectations, taking actions to ensure that Sodexo and customer goals are aligned and met. - Conduct inspection tours of facilities to provide information needed to develop a proposal for prospective clients. - Lead National Initiative and/or Project work-groups. - Coordinate regional subject matter expert network. - Sell and implement the Comprehensive Malnutrition Platform. Typical Knowledge and Skills:- Company/Unit Operations: Knowledge and understanding of unit operations to recommend, implement, and complete projects.- Program Management: The ability to establish courses of action for self and others, ensure that work is completed efficiently, adjust priorities, track progress and identify issues, remove barriers, and leverage resources.- Project Management: The ability to plan resource requirements and secure resources to ensure the successful completion of designated projects and to effectively manage time and resources to ensure that work is completed efficiently.- Cost Analysis: Knowledge of and the ability to perform cost analyses to support the sales and/or rebid process.- Business Administration: Knowledge of general business administration. This includes knowledge of account development and account operations, and the ability to maximize profit attainment and profit growth.- Food and Labor Management: The ability to schedule and manage the number and type of personnel resources or food products required to effectively execute business objectives.- Culinary/Food Service: Knowledge and understanding of best practices, operations, trends, and standards in culinary/food service.- Wellness Operations: Knowledge of the methodologies and techniques pertinent to nutrition, including the analysis, appraisal, and evaluation of diets, recipes, formulas, menus, etc., and the integration of regulatory, market, client, and practitioner needs.- Customer Service Orientation: The ability to provide excellent service to external and internal customers.- Communication: The ability to speak clearly and succinctly to others, using a pleasant and courteous tone. This includes the ability to convey information clearly to coworkers, supervisors, customers, etc.- Software Use: Knowledge of software applications available, and the ability to recommend and use appropriate software in area of expertise. Requirements:This position requires 80% travel. Must be a Registered Dietitian with minimum of 3 years of work experience in hospital clinical management, health and wellness, and/or patient services. Master’s Degree Preferred. The ideal candidate will have vast knowledge and experience with the malnutrition platform, Federal and State Hospital Regulations, health and wellness, and third party patient satisfaction.
Sodexo is currently seeking a full time inpatient Registered Dietitian to join our healthcare team at St. Elizabeth’s Medical Center, an affiliate of the Mohawk Valley Health System, in Utica, NY. St. Elizabeth’s Medical Center is located 50 miles East of Syracuse, NY with 200 beds and is the trauma center in the area. The Mohawk Valley Health System will be building a brand new, state of the art, medical facility within the next 4 years which will further expand the services and expertise the Mohawk Valley and surrounding communities will have available to them. Reporting to the Clinical Nutrition Manager, the ideal candidate will:- Be a Registered Dietitian (RD eligible accepted) with current New York State CDN licensure (or able to obtain prior to starting)- Perform nutrition assessments, reassessments and education- Have prior knowledge utilizing the Nutrition Care Process and electronic charting (utilizing Paragon, converting to EPIC in July 2019)- Be well versed in Nutrition Focus Physical Exam and Malnutrition- Will co-manage nutrition related orders with physicians - Possess strong communication and customer service skills- Be a team player and contributor to project development- Have excellent interpersonal communication skills to interact with a wide variety of individuals and groups- Possess excellent time management and organizational skills- Participate in nutrition related community outreach for the hospital- Be willing to participate in Performance Improvement projects, assist with department performance improvement, participate in patient satisfaction, employee training, and precepting dietetic interns- Work rotating weekends and holidaysSodexo is the number one employer of registered dietitians in the United States. We offer tremendous opportunities for career growth for dietitians throughout all divisions. Benefits for dietitians include reimbursement for annual AND dues, CDR fees, CEUs and specialty certifications, as well as education assistance.