B.To enhance customer satisfaction by meeting customer requirements.
Rightpart Company management is very proud of its training program. Over the past two years, everyone in the company has been through 24 hours of SPC training, 4 hours of "Right -To-Know" training on chemicals and materials used in the plant.
Every manager and supervisor has been through 8 hours of "Basics of Supervision", and all engineers were trained in "Synchronous Flow."
Plans for next year include 10 hours of training in Design of Experiments for everyone. To evaluate training effectiveness, the Training Coordinator randomly polls a few students for their thoughts on training.