Rarely we are required pass on information by law, for example, by a court order or for the purposes of prevention of fraud or other crime. Where you have given us permission we may contact you about other services and products or pass your details to similar organisations.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Non-sensitive details (your email address etc) may be transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, i-TEC Independent Technicians Limited trading as Drays Eyecare, cannot guarantee the security of any information you transmit to us, for example by email, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. If we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We do not pass on any personal information about our visitors to any other site or organisation. In addition, if you linked to this website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website and contact the owner or operator if you have any concerns or questions.
We retain patient records for the periods as specified by our optical bodies, usually no more than ten years after our last contact. When no longer required records are incinerated or shredded.
Limited personal information is stored on a secure password-protected computer system in our practices and in a manual filing system to which only authorised practice staff have access. Back-ups of computer data are made regularly in line with the DPA.
if ever you are asked to fill in a form on our website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@drays-eyecare.co.uk.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to The Data Manager, c/o Drays Eyecare, 81 Chatsworth Drive, Banbury, Oxon. OX16 9YJ or email info@drays-eyecare.co.uk, we will respond within 40 days of receipt of the request. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.