DRM (German Motorhome Rentals), developed from a small motorhome rental company in Munich, is today Europe`s leading license renter. Our highly qualified and multilingual team will gladly answer your questions concerning vacation needs with the motorhome. Our team will use its vast experience to find the right vehicle for you. With our 5 stations and numerous agency partners in Germany, you can select from a fleet of approx. 300 vehicles. Due to our many years of experience and consistent market monitoring, we are able to maximize our offers in the equipment of motorhomes and our services to you. This continuing optimization guarantees a carefree vacation.
- The security deposit of EUR 1,500.00 has to be paid with Visa or MasterCard (no American Express, no Diners) when the client picks up the vehicle. The amount will be charged from the card. DRM cannot stand for changes in exchange rates during the rental or fees from the credit card company.
The security deposit will be refunded to client's credit card account by the DRM head office. This process can take up to 10-14 working days for organizational reasons.
- Our vehicles have to be returned at the time specified in the rental contract with the same filling level of diesel tank as it was at pick up. The vehicles also have to be returned in the same clean condition (inside and toilet) as they were delivered to the client. It is not possible for the client to clean the vehicle inside only at drop off. The vehicle has to be ready for inspection by our staff at the specified time.
- The full payment of the rental amount is always due latest 59 days prior to pick up date. If we do not receive the payment in time, DRM has the right to cancel the reservation and to sell the vehicle again. For short termed reservations the payment is due at once. For extremely short termed reservations a special arrangement can be confirmed on request. If the vehicle was not sold again and the client wants to pick up a motorhome for which we did not receive the payment, the client has to pay the regular rental amount in addition to the deposit.
1.1. The object of the contract with DRM shall exclusively be provision of the mobile home by rent for purposes of leisure time. DRM shall not owe any travel services and in particular no entirety of travel services.
1.2. According to the selection of law made in Section 19 of the present terms and conditions, the latter, alternatively, the statutory provisions concerning rental contracts, §§ 531 et seq., Civil Code of the Federal Republic of Germany, shall primarily be applicable to the contractual relationship between DRM and Customer.
1.4. The statutory provisions on package tour contracts, in particular, §§ 651a-l German Civil Code, shall not be applicable to the contractual relationship, either directly or analogously. Rent-ing of a mobile home shall be based on a rental contract and not an entirety of travel services (package tour). The contrary shall only apply if DRM, according to the principles of § 651a sub-section 2 German Civil Code, creates the impression that it renders a plurality of principal tourism services as a package tour.
1.5. An integral part of the rental contract shall also be the take-over and return record to be filled in completely and signed byTenant and the return station.
1.6. Rental shall commence with the take-over of the motorhome by Tenant. For a proper return, Tenant shall personally hand over the motorhome to an agent of DRM at a DRM station and sign the return record which the agent produces at the return. Until this point in time, Tenant shall be liable for damage to the motorhome according to the contents of the following provisions, Tenant likewise being liable for the rental payments or, after the expiry of the agreed term of the contract, for damage resulting from a delayed return.
If clients have passenger car licenses for cars with a maximum permissible weight of 2,000.00 kg. As all our vehicles are heavier than this, we are not able to provide a vehicle in this case.
3.1. As a matter of principle, the prices from the price list valid at a conclusion of the contract shall be deemed the rental price insofar as no special price has been agreed and the agreement of the rental price is not based on an obvious error. The various seasonal times shall be taken into account in the calculation of the price.
3.2. The rental prices shall contain: Unlimited free mileage; The deductible amount for the fully and partially comprehensive insurance is € 1,500.00 per incident. Third-party liability insurance as a lump-sum with € 100 mill. sum insured for personal, property and economic damage (personal injury € 8 mill. per injured person); manufacturers' mobility guarantee. Fuel and operating costs shall be charged to Tenant.
3.3. The vehicles shall be handed over completely fuelled and must be returned completely fuelled. If not, DRM shall charge € 2.50 gross per litre of diesel.
3.4. The day's prices shall be charged per period of 24 hours commenced. If the vehicle is returned after the time agreed in writing, we shall charge € 28.- per commenced hour (albeit no more than the overall day price for each day of delay) and shall forward any claims to damages made against us by the subsequent tenant or other persons on account of a delayed take-over of the vehicle on to you.
4.1. With the booking, DRM bindingly offers Customer conclusion of a rental contract on the basis of the present terms and conditions, the specification in the brochure or on the Internet and all supplementary information and notices to the extent available to Customer.
4.2. In the event of electronic transmission of the booking (by email or Internet), DRM shall confirm receipt of the booking to Customer by electronic means without delay. This confirmation of receipt shall not represent a confirmation of booking and accordingly not substantiate a claim of Customer to the origination of a rental contract.
4.3. The rental contract shall exclusively originate through the written confirmation from DRM to Customer.
4.5. Statements in outside brochures, information, and assurances from third parties, in particular manufacturers, vehicle hand-over points and travel companies exceeding or contradicting the description of service and the contractual information by DRM shall not be binding for DRM.
5.1. After receipt of the written booking confirmation, a down-payment depending on days prior to travel shall be transferred to the account of DRM stated in the confirmation within 10 days.
5.2. The remaining payment shall be transferred to the account stated by DRM 59 days before the start of the rental (free of fees and charges, in particular in payments from abroad), punctuality of the payment being determined by the time of the crediting of the amount to the account.
5.5. To the extent that DRM is willing and in a position to render the service owed by contract and Customer has no statutory or contractual right of retention, there shall be no claim to the contractual services without complete payment of the rental price and the security, in particular not to take-over of the vehicle.
5.6. If down-payment, residual payment and security payment are not done within the contractual maturities, DRM can withdraw from the contract following a reminder setting a period for payment and charge Customer the costs of withdrawal pursuant to Section 6 of the present terms and conditions.
5.7. Insofar as Customer does not fall into arrears prematurely on the basis of a previous reminder from DRM, arrears in payment shall occur no later than 35 days after maturity and receipt of the booking confirmation and invoice, even without a reminder from DRM.
6.1. We refer to the fact that a general statutory right of withdrawal does not exist in rental contracts. We further point out that a right of revocation likewise does not exist on the basis of the statutory provision of § 312b sub-section (3) no. 6 German Civil Code.
6.3. Tenant shall be free to prove to DRM that it has suffered no or considerably lower losses.
6.4. A claim of Customer after the conclusion of the contract to changes with regard to the start of rent, kind of vehicle, take-over and/or return station or equipment (rebooking) shall not exist. If rebooking is possible and is done at Customer's wish, DRM can charge a rebooking fee of € 25.- per rebooking process up to the 54th day before the start of rental. Customer's rebooking wishes made later can only be implemented following withdrawal from the contract under the terms in Section 6.2 and a simultaneous new booking, insofar as implementation is even possible. This shall not apply to rebooking wishes only causing slight costs.
7.2. To avoid an increase of costs by the cost of establishing damage, DRM presents Tenant with sample invoices for corresponding damage upon request in the event of damage. DRM is allowed to charge repair cost according to cost estimates.
7.3. In the event of damage caused by malice aforethought or gross negligence, in particular, inability to drive induced by alcohol or drugs, the limitation of liability shall not apply. The same shall hold for all damages of the roof or damages caused by ignoring sign 265 (height of passage) pursuant to § 41 subsection2 no. 6 German Highway Code (or comparable regulations abroad). Further, Tenant shall be fully liable, despite an agreed limitation of liability, for all damage based on failure to observe the vehicle dimensions (vehicle height and breadth), on improper loading and unloading or to be put down to the load or to driving in reverse without instruction.
7.4. If Tenant has left the scene of an accident or breached obligations pursuant to Section 8 of these terms, he shall also be fully liable, unless the breach has no influence on the establishment of the case of damage. Tenant shall likewise be unrestrictedly liable for all damage occurring during the rental period in use by an authorised or unauthorised driver (Section 10) or for a forbidden purpose (Section 11) by the load or by improper treatment of the vehicle. Apart from this, statutory liability shall continue to apply.
7.5. Tenant shall be liable for all damage claimed against him or DRM which Tenant has caused to third parties during the use of the object of rent.
7.6. Tenant shall be liable for all fees, dues, fines and punishments in connection with the use of the vehicle for which claims shall be made against the owner unless they have been caused through the fault of the owner. DRM charges an administration fee of 9,50 € for each claim.
8.2. The tenant cannot make claims of any kind if the defects substantiating such claims have not been stated in writing and in detail on the return record. Claims shall only not be forfeited if the return record is not produced for reasons for which Tenant shall not be answerable.
9.1. After an accident, fire, theft or accident with wild animals, Tenant shall notify the police and DRM immediately. Claims by opposing parties may not be acknowledged.
9.2. Tenant shall inform DRM immediately by telephone of all damage and hand in an extensive written report, including a sketch, upon return of the vehicle at the latest.
12.2. Our vehicles have to be returned at the time specified in the rental contract with the same filling level of diesel tank as it was at pick up. The vehicles also have to be returned in the same clean condition (inside and toilet) as they were delivered to the client. It is not possible for the client to clean the vehicle inside only at drop off. If this is not the case, Tenant shall be charged the costs of necessary cleaning work (no less than € 100.-). If the toilet has to be completely or partly cleaned by the owner, Tenant shall be charged cleaning fees of up to € 150.-.The vehicle has to be ready for inspection by our staff at the specified time.
If the booked vehicle cannot be provided at the rental station, the owner reserves the right to provide a vehicle comparable in size and equipment or larger. No additional rental costs shall be incurred by Tenant thereby. If a smaller vehicle is offered and accepted by Tenant, the difference in price between the two vehicles shall be reimbursed. If higher subsidiary costs result from the provision of a larger vehicle, e.g. ferry and toll charges or operating costs, these shall be charged to Tenant. Is the vehicle broken by the tenant and cannot be used any further DRM is allowed to refuse to supply a substitute vehicle. The cancellation of the rental contract is excluded.
A special authorization is needed if clients wish to travel to Eastern and some Southern European states. The client has to ask for this authorization at pick up (no extra charge).
In case of theft or damage to the vehicle, the renter is liable for EUR 1.500,00 per incident.
In case of theft due to client’s own negligence, the renter is liable for the value (at time of rental agreement) of the vehicle.
In case of theft or break-in, the renter is obliged to immediately inform the local police. Renter must provide the police report to DRM.
15.1. All mobile homes of DRM are non-smoker vehicles. Accordingly, smoking is not allowed in the entire vehicle, either in the driver's cab or in the living part.
15.2. In the event of proven breaches, DRM can, if applicable, terminate the rental contract extraordinarily without notice and charge Tenant for the costs incurred by airing or for removal of the contamination with smoke, including all and any costs of losses as a result of temporary unavailability of the vehicle caused thereby.
16.1. Repairs becoming necessary to ensure the operational and road traffic safety of the vehicle may be commissioned by Tenant up to a price of € 150.- without any problems, major repairs only with the approval of DRM.
16.2. The costs of repairs shall be reimbursed by the DRM headquarters against presentation of the original documents and replaced parts in question to the extent that Tenant is not liable for the damage.
17.1. On account of non-contractual rendering of rental, Tenant shall have a right to remedy, reduction of rental or, to the extent that DRM is answerable for a defect to the vehicle, to damages. For a remedy, Customer shall inform the rental station immediately of defects established and grant the rental station a suitable period for repairs. Claims shall not be forfeited if immediate notifications of defects are not made without the fault of Tenant or if a remedy is rejected by DRM or is objectively impossible.
17.2. Claims for damages for defects to the vehicle existing before conclusion of the contract and for which DRM is not answerable shall be ruled out.
Liability of DRM shall be limited to malice aforethought and gross negligence to the extent that it is not a question of major contractual obligations. This limitation of liability shall not apply in cases of liability independent of fault or for liability of DRM, its legal representatives and its vicarious agents in damage to body or health or in loss of life.
19.1. Claims on account of non-contractual rendering of the rental shall be made in writing to our headquarters by Tenant within one month of the return of the vehicle planned in the contract. After the expiry of the period, claims can only be made if there is no fault for the failure to comply with the period. The period shall commence no earlier than the time at which Customer obtains knowledge of the circumstances substantiating the claims against DRM.
19.2. Customer's claims against DRM from the rental contract, regardless of the reason - albeit with the exception of Customer's claims from tort - shall be barred by limitation after one year.
19.3. Barring by limitation shall commence with the end of the year in which the claim originated and Customer obtained knowledge of circumstances substantiating the claim and DRM as the debtor or would have obtained it without gross negligence.
19.4. If there are negotiations pending between Customer and DRM about claims being made or the circumstances substantiating the claims, barring by limitation shall be inhibited until Customer or DRM rejects continuation of the negotiation. The aforementioned period of barring of one year shall commence no later than 3 months after the end of the inhibition.
20.1. Tenant agrees to DRM storing personal data.
20.2. DRM may forward these data via the central warning ring to third parties with a justified interest if the statements made in the rental are incorrect in essential points or the rented vehicle is not returned within 24 hours of the expiry of the rental period (also extended, if need be) or if rental claims have to be made in judicial reminder proceedings or cheques presented by Tenant are not honoured. In addition, the data can be forwarded to all the authorities responsible for the prosecution of offences against public order and criminal offences in the event of Tenant actually behaving dishonestly or sufficient indications here for existing. This is done, for example, in the event of wrong information for the rental, presentation of forged personal documents or such reported as having been lost, failure to return the vehicle, failure to notify a technical defect, road traffic offences or similar.
21.1. The contractual relationship between Customer and DRM shall exclusively be governed by German law. This shall also apply to the entire legal relationship.
21.2. Insofar as German law is not applied in actions by Customer against DRM abroad for the reason of the liability of DRM, German law shall be exclusively applicable with regard to the legal consequences, in particular, the nature, scope and amount of Customer's claims.
21.3. Customer can only take action against DRM at the latter's headquarters.
21.4. Customer's place of residence shall be decisive for actions of DRM against Customer. For actions against Customer or contracting partners of the rental contract who are merchants, public or private law legal entities or persons with their place of residence or customary abode abroad or whose place of residence or customary abode is not known at the time of initiating proceedings, the headquarters of DRM is agreed as the place of jurisdiction.
a) if and insofar as something to the contrary in favour of Customer results from indispensable provisions of international treaties to be applied to the rental contract between Customer and DRM.
The detailed explanation and demonstration on the use of the vehicle will take about 30 to 60 minutes. The explanation of the motorhome by our depot staff is only possible in German or English.
Maps or road maps cannot be supplied by DRM.
Please note that Austria has a toll fee system for their highways for vehicles with more than 3.5 tons total permissible weight ("GO-box"). All vehicles of group E1 are already equipped with a GO-box. At drop off the road, toll will be checked online and client has to pay the open amount with credit card or in cash. The open amount for road toll cannot be deducted from the deposit. For vehicles with less than 3.5 tons client has to buy a sticker for the windscreen at a gas station before he enters Austria.
In general, client has to check himself the rules of road tolls for all countries he plans to visit. He has to stand for all fines resulting from ignoring the rules.
Note: A one-off supplier service fee of 120 - 140 Euro depending on the vehicle selected which will be itemised on your final breakdown of pricing may apply.
Register your credit card, email address, and vehicle registration plate number online to create an account. You decide the duration of the contract period, from one day to two months. To avoid overlaps with following rentals, the contract period should be not longer than your rental period! Valid credit cards are VISA or MasterCard.
The unused portion of your prepayment will be refunded to your credit card at the latest 85 days after your last prepayment. The date of the refund will appear in your online account. In addition, you will receive an email with a statement of all pay points passed and the costs involved.
Normally you will have to pay manually at ferries, but a few ferries have AutoPASS signs. This charge the crossing to your AutoPASS Visitors’ Payment. In this case, do not pay manually but show the printout of the email confirmation of your agreement if asked to.
To avoid an increase of costs by the cost of establishing damage, DRM presents Tenant with sample invoices for corresponding damage upon request in the event of damage.
Tenant shall be liable for all damage claimed against him or DRM which Tenant has caused to third parties during the use of the object of rent.