Even better is to also ask for the e-mail address of the GM of the hotel, then send him/her an e-mail thanking him and his staff for looking after you so well. They will usually answer you and thank you for the praise. Next time you go reply to the e-mail telling them how much you are looking forward to going back. You are then on the radar!
That's a great idea!!!! I tried looking for my check in person but she left... hopefully i see her tomorrow but will ask for the GM!
Each time I do when checking out - especially if I see the person who checked me in. Did this recently at Boston Marriott - Sean's face seemed to light up when I took the time to thank him for all his actions to make my stay even better. I also try to post review on Trip Advisor.
It’s usually 50/50 to thank them either later, the next time I go by the front desk, or when I check out, or both to show my appreciation!
I usually call down to the front desk or stop by after check in and personally thank for the upgrade. I have also used the mobile app a few times with good response. Have found on future stays at same properties they automatically upgrade me or message me via mobile app I've been upgraded.