Samsung is a world leader in the electronics industry and specializes in products ranging from televisions to home appliances to mobile devices. The Samsung Note 7 is a recently released smart phone. The Note line is known for their large, vibrant screens which have greatly influenced the mobile smart phone industry in general. The latest version of this smartphone has proven to require a full recall as the devices are susceptible to overheating posing potential danger.
Samsung has created an exchange program to facilitate the recall process. All affected consumers are eligible to trade in their prior smart phones and receive a replacement Samsung device or they can elect to choose a device from another manufacturer. In addition to device replacement, Samsung has stepped up and offered reimbursement for the trouble the recall has caused their customers – providing $75 for those replacing with a Samsung device and $25 to those who go to a different brand.