California Civil Code section 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to customerservice@bosley.com.
If you are a California resident you may request this information from Bosley by writing to us via email at customerservice@bosley.com or you may send us correspondence at the following address: Bosley Inc. Attn: Marketing; 9100 Wilshire Blvd, 9th Floor East Tower, Beverly Hills, CA 90212. Bosley is not obligated to respond to more than one such request from a customer per calendar year.
Please read these terms carefully. If you do not agree with our policies and practices, your choice is not to use our website.
• When you provide us your Personal Information, in person, during a telephone or video call, via email, survey or via the website.
• When you interact with our website, including but not limited to, through an interactive feature such as an interactive quiz, survey and or a third party platform, by posting comments or reviews about us, or when you initiate a live chat or video chat with one of our representatives.
• When you fill out any Bosley form whether in person or on our website, including but not limited to, the forms to request the Bosley Information Kit (a.k.a. Solutions Guide and Complete Book on Hair Restoration), schedule a consultation, to make a purchase, request service and product information, to report a problem with our website or services, to receive communications, to receive Bosley offers, to participate in a sweepstake, quiz, game, or survey (“Form”).
• When you correspond with us by sending us an email, a letter, a message through social media, or through any other form of electronic communication or messaging.
• From third parties with whom we have a relationship, contractual or other, including but not limited to our marketing partners, related entities, business affiliates, data brokers, platform providers, such as internet service providers, operating systems, browsers, social media seek programs, etc. Please know that Bosley is not responsible for the accuracy of the Information provided to us by third parties or how such third parties collect and use your Information. Keep in mind that when you use social media, Information you have shared may be public, and accessible publicly and indexable by search engines.
• As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: demographic information, your online behavior or your use of our website and or interaction with any other platform associated with us (also known as behavioral tracking), as well as details from your internet provider about your IP address, location, internet connection, the equipment you use to access our website etc.. The technologies we use for automatic data collection may include: cookies, web beacons, embedded pixels, local data storage, and other tracking technologies. The information we collect through these automatic data collection technologies may later be associated with your Personal Information. See our Do Not Track Signals section for information on this.
Bosley offers you the choice of receiving special promotions and offers via text messages on your mobile device (“Mobile Offers”). By texting JOIN to 203203 or 62461, and/or by responding with a text to any advertising message from Bosley you are explicitly consenting to receiving up to 5 mobile text alerts or messages of a commercial nature per month sent via automated technology and/or an automatic telephone dialing system. Bosley does not charge you for the Mobile Offers it sends, but message and data rates from your mobile carrier may apply when receiving Mobile Offers. Please note, that participation in Bosley’s Mobile Offer program is voluntary and you do not have to consent to receive Mobile Offers in order to be able to receive Bosley services. You must be 18 years of age to sign up. By signing up, you are confirming that you are over the age of 18.
If you need additional information regarding Bosley’s Mobile Offers, text HELP to 203203 or 62461, contact 1-800-985-6405 or e-mail us at customerservice@bosley.com.
1. Social Networking Sites and third-party platforms. From time to time, when you interact with third-party company sites or platforms, such as social networking sites, analytics service, or an advertising network partner, these third-party sites or platforms require that Bosley share your Information. If you agree to interact with those sites or platforms, such as by clicking on an ad on Facebook, for instance, it means that you are consenting to our sharing of your Personal Information with those sites, and we will do so. Please note that once we share or post your Personal Information with such company, your Personal Information becomes subject to the other company’s privacy practices. Bosley will have no way to control what such company does with your Personal Information after you have consented to our sharing of it. Bosley explicitly disclaims responsibility for or liability for the privacy practices or actions of third parties which do not belong to or are not under the control of Bosley. Most of these third parties will not change their tracking practices in response to “do-not-track” signals from your web browser and we do not have any contractual safeguards in place that would require them to do so.
2. Analytics services and Advertising Networks and or Providers. When you visit our website, we may be sharing your non-identifiable information, with certain parties, only with respect to your browsing or usage, pursuant to our agreements with them. These third parties do not change their tracking practices in response to “do-not-track” signals from your web browser and we do not obligate these parties to honor “do-not-track” signals. To learn more about browser tracking signals and “Do Not Track,” please visit http://allaboutdnt.org.
5. Legal and Safety Obligations. Under certain circumstances, Bosley may be bound to disclose Information if (i) required to do so by law, search warrant, subpoena, court order or other legal process, (ii) requested by law enforcement or other government authorities, or (iii) Bosley believes such action is necessary to protect and defend the rights, property or personal safety of Bosley and its websites, visitors to the websites, clients, and patients of our services.
7. Disclosure. Bosley may disclose Personal Information for any purpose disclosed by us when you provide the information.
8. Consent. Bosley may disclose Personal Information for any purpose for which you have prior consented to disclosure.
10. Protection of Rights. Bosley may disclose if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Bosley, our customers, or others.
Bosley places great importance on the security of any Information collected from its patients, clients and visitors. We have implemented technical and organizational measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, destruction, or disclosure, by encrypting our website and platforms, by reviewing our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. We also restrict access to Personal Information to Bosley employees, contractors and agents who need to know that information in order to process it for us, and who are subject to contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Occasionally Bosley may request information from its existing patients, clients and or the users of its website via surveys, sweepstakes, quizzes or contests. Information requested may be Personal Information. Participation in these surveys, sweepstakes, quizzes or contests is completely voluntary, and you, our existing or prospective patient/client, and or the user of our website have the choice not to participate if you disagree with Bosley’s conditions of entry and or if you disagree with the way Bosley will use such Information. Generally, Information collected by Bosley in a survey, sweepstake, quiz or contest will be used for: notifications regarding the survey, sweepstake or contest, sending you marketing and or promotional communications from Bosley via mailers, e-mail, text message, automated or live phone calls, to analyze the website traffic to improve the user’s experience on Bosley websites, tailoring Bosley’s marketing practices. By participating in a survey, sweepstake, quiz and or contest, you consent to the use given to the Personal Information you provide in your entry as set forth in this section. All participation in surveys, sweepstakes, quizzes, and contests is subject to applicable law and the rules and terms and conditions set out in such contest or sweepstake.
The non-personally identifiable information that Bosley collects is used for marketing and sales efforts to better target advertisements and other content in an effort to create a more personally relevant experience. The information is also used to predict responses to advertisements, and to help determine which ads perform best and which content is most appropriate for different individuals.
If you elect to provide Bosley with personally identifiable information, we may utilize such information for marketing purposes, and this use may result in follow-up communications from Bosley. In addition, that information may be combined with information collected from other sources to assist with targeting ads to your preferences and behaviors.