Dubai Gold & Commodities Exchange (DGCX), the leading financial and commodity derivatives exchange in the Middle East, asked First BIT IT professionals to solve certain problems regularly arising in the company's internal communications. In order to meet the client's needs without compromising their security requirements, First BIT offered to implement a self-hosted version of Bitrix24.
The DGCX team is made up of more than 70 professionals, and effective communication between them is essentially important for the company's successful operation. To choose the best option for the Client, First BIT carefully analyzed DGCX's internal communication process and its IT system infrastructure, and offered a solution aimed at streamlining and optimizing corporate communication: a top-quality software product developed by its official partner in the Middle East.
The First BIT experts helped deploy Bitrix24 platform onto DGCX enterprise servers and perform its full setup and customization according to the corporate requirements. The newly created solution was integrated with the rest of the company's IT tools to ensure a smooth operation of the entire system.
As a result of the collaboration with First BIT, the communication among DGCX employees has been significantly streamlined. The Bitrix24 integration optimized the environment for working on corporate projects and maintaining the corporate document flow.
In order to introduce the newly integrated CRM system to DGCX employees and instruct them on the subject of using its resources properly, the First BIT IT experts conducted a corporate training course. As a result, DGCX business productivity has significantly grown.
First BIT is one of the leading providers of IT services for business in UAE. This company is a Bitrix Gold Certified Partner and offers the highest-quality CRM solutions that fit the requirements of businesses of different types and scale. Over the last several years, First BIT specialists helped dozens of companies all over the world to achieve smooth corporate communication and efficient project management by integrating various Bitrix24 CRM solutions into their systems.