SERVPRO of West Sterling Heights is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we���re locally owned and operated and can respond immediately to your emergency.
I had a roof leak from a storm and they cleaned up the water from the storm. They also helped evaluate the damage that was done and reported back to our insurance company on the damage to our furniture, computer, etc. Aside from doing the physical work, they provided a checklist of things to address.
They were extremely efficient and nice to work with. They were right on top of everything, knew how to organize things and I can't say enough good things about them. My cost for this was my insurance deductible.
Helped with clean up and drying out our basement after water damage from a leaking dish washer.
I first used SERVPRO of West Sterling Heights. For major water damage restoration after a sump pump failure in 2011. both times they were very quick to respond and very professional. The first time they had a whole crew out the first night to clean everything up and start the drying process. They coordinated all of the work with subcontractors (plumbers and electricians) and took extra steps to minimize costs to us. My home owners insurance wouldn't cover the damage from the sump pump failure. One of the owners, Deleir Sesi, even recommended an new insurance company for me.
The second time I had water damage, I called SERVPRO again. They sent someone out right away got the mess cleaned up, took out the old dish washer and started getting everything dried out the first day. The drying process took a few days and they sent someone back at least once a day to check on the status. Again, they were very prompt, courteous and professional. I'd recommend them to anyone.