Solutions-focused professional specializing in Reverse Mortgages, Fiscal Management, Team Building, Administrative Support, and Client Services eager to optimize a progressive employer s productivity and profitability.
Expert in analyzing individualized client needs and handling all financial and administrative data to maximize efficiency.
Knowledgeable in all facets of HECM Reverse Mortgage products and processes.
Honored as Rookie of the Year and Most Valuable Player for originating and closing the most loans companywide.
Achieved promotion to Team Leader due to excellence in job performance in less than 2 years of employment.
Recognized as a top educator and producer of HECM Reverse Mortgage products.
Apply dynamic leadership talents toward directing comprehensive daily loan origination operations to include promoting timely and efficient closings to ensure seamless business processes at all times.
Drive operational growth by recruiting, training, and supervising a top-performing staff of loan officers.
Contribute solid interpersonal relations abilities instrumental in conducting valuable personnel meetings designed to facilitate productive team building, improve communication measures, and encourage useful staff feedback.
Strategically plan and delegate team assignments to maximize use of resources and meet individualized client needs.
Develop and implement corporate training programs for all personnel to maintain high-quality business standards.
Demonstrated strong fiscal management skills toward originating HECM reverse mortgages insured by the federal government.
Utilized broad scope of industry and professional services knowledge to handle diverse client requests and effectively resolve business challenges within a high-volume administrative environment.
Optimized organizational processes by compiling necessary borrower data to guarantee best loan options for clients.
Assisted borrowers in finding the benefits of reverse mortgages and expertly reviewed client files to verify completed data met established standards.