Chinese consumers following mass cancellations of orders that have already been paid for. Following a meeting with the Consumer Protection Agency of China, the company issued a statement justifying the cancellations of 213 orders, citing erroneous pricing due to a systematic error on their website. In 2020, the president of Lane Crawford, Andrew Keith, left the company after 9 years and was replaced by Blondie Tsang. Jennifer Woo is the current CEO of the company. Awards 2008: National Retail Federation's International Award 2009: Association for Retail Environment's award for Store of the Year for the Lane Crawford Seasons Place, Beijing 2010: WGSN Global Fashion Awards for Outstanding Visual Merchandising 2011: Racie's Gold Award for International Campaign awarded by the NRF's Retail Advertising Marketing Association 2015: Super Retailer of the Year in the Hong Kong Retail Industry Trade Awards. Gallery Store locations IFC Mall, Central, Hong Kong, China Times Square, Causeway Bay, Hong Kong, China Pacific Place home store, Pacific Place Mall, Admiralty, Hong Kong Ocean Terminal, Tsim Sha Tsui, Kowloon, Hong Kong Seasons Place, Xicheng District, Beijing, China Yintai Centre, Chaoyang District, Beijing, China Times Square, Huangpu, Shanghai, China Chengdu IFS, Jinjiang, Chengdu, China References External links Department stores of Hong Kong Department stores of China Retail companies established in 1850 Clothing companies of Hong Kong Companies formerly listed on the Hong Kong Stock Exchange Hong Kong brands