on PESTLE. It factors in the same elements of PESTLE and should not be considered a tool on its own except when an author/user prefers to use this acronym as opposed to PESTLE. STEER puts into consideration the following: Socio-cultural Technological Economic Ecological Regulatory factors MOST This is used to perform an internal environmental analysis by defining the attributes of MOST to ensure that the project you are working on is aligned to each of the four attributes. The four attributes of MOST are: Mission (where the business intends to go) Objectives (the key goals which will help achieve the mission) Strategies (options for moving forward) Tactics (how strategies are put into action) SWOT SWOT is used to help focus activities into areas of strength and where the greatest opportunities lie. This is used to identify the dangers that take the form of weaknesses and both internal and external threats. The four attributes of SWOT analysis are: Strengths – What are the advantages? What is currently done well? (e.g. key area of best-performing activities of the company) Weaknesses – What should be improved? What is there to overcome? (e.g. key area where one is performing unsatisfactorily) Opportunities – What good opportunities face the organization? (e.g. key area where competitors are performing poorly) Threats – What obstacles does the organization face? (e.g. key area where competitors will perform well) CATWOE This is used to prompt thinking about what the business is trying to achieve. Business perspectives help the business analyst to consider the impact of any proposed solution on the people involved. There are six elements of CATWOE: Customers – who are the beneficiaries of the highest level business process and how does the issue affect them? Actors – who is involved in the situation, who will be involved in implementing solutions and what will impact their success? Transformation process – what processes or systems are affected by the issue? Worldview – what is the big picture and what are the wider impacts of the issue? Owner – who owns the process or situation being investigated and what role will they play in the solution? Environmental constraints – what are the constraints and limitations that will impact the solution and its success? de Bono's Six Thinking Hats This is often used in a brainstorming session to generate and analyse ideas and options. It is useful to encourage specific types of thinking