enterprise software sector with the sale of its US operation, Enterprise Informatics, to concentrate on the accelerating global trend towards the convergence of voice, video and data communications. In 2008, the company introduced Libra Mobile, the first unified system combining mobile and fixed-line telephony recording. In 2010, the company established NewTelco South Africa in partnership with NewTelco GmbH. NewTelco SA is a carrier neutral co-location service provider for local, regional and international carriers in South Africa. In mid-2010, the company established an office in Kampala, Uganda from which to launch its entry into East Africa. Today, Spescom is a major supplier to large African communication organisations including Telkom, Neotel and Sentech public South African and regional television and radio broadcasters; large financial institutions, public sector clients and some of the largest contact centres on the African continent. Company structure Spescom's operating divisions are: Spescom DataFusion Spescom DataFusion provides contact centre and enterprise telephony technology and services to medium and large organisations. It offers integrated business communication systems, hosted and managed services, system engineering and custom integration, support and SLA services, and training. Its customers include a large number of South Africa's top 200 companies. Key technology partners include Avaya, with whom it has Platinum Certification; Presence Technology; Spescom DataVoice; and Jacada. Spescom DataVoice Spescom DataVoice researches and develops proprietary technology products and systems that record, manage, re-create and analyse voice transactions, as well as software that addresses associated business processes–i.e., performance management, workforce optimisation and quality assurance. Spescom DataVoice's products – which include the Libra and Nexus voice and screen recording systems; Qnique, a performance management and workflow software; and Libra Mobile, a unified mobile and fixed-line recording system – are deployed in the United States, Europe, Middle East and Africa. Its customers include mid-sized and large enterprises, contact centres, trade floors, emergency services, utilities and government. Spescom DataVoice's systems are sold directly as well as through channel partners located in Africa, Europe and the Middle East. Spescom Media IT Spescom Media IT provides broadcast industry software, services and enabling technologies and equipment from image capture through to transmission. Its offering includes supply and implementation of relevant technology and equipment, as well as services such as consultation, design, planning, workflow analysis, project management, training, support, repairs and maintenance. Its key technology partners include Sony and Avid. Clients include SABC, Multichoice in South Africa, and Mauritius Broadcast Corporation, Swazi TV and