Our end-to-end IT support and inventory management solution boosts efficiency and visibility that save your team time, and speed issues to resolution for your clients.
Eliminate blind spots and unlock optimized workflows
Technology Essentials streamlines workflows and maps inventory to tickets, empowering your team to resolve issues with speed and accuracy — despite staff size or distribution.
“We now support approximately 4,000 computers. I’m down a full-time technician, yet we’re handling the workload seamlessly.”
Desktop Support Manager
Kirkwood Community College
Unburden your team and resolve issues faster with automated workflows, ticketing and agentless discovery.
Capture all the info you need to increase accountability and spot the gaps in quality service, all within a single prioritized ticketing system.
Better track everything from work queues to where your support calls come from to asset inventory; access the insights that lead to improvement.
Leverage insights from discovery and inventory to spot cost-saving opportunities, potential security issues, and support for repair vs. replace decisions.
Stand ready to make decisions quickly and confidently, leveraging central dashboards that surface valuable work, status and labor distribution data.
Technology Essentials is easy to use and configure to meet your unique operational needs.
Our cloud-based, SaaS solution is certified to meet the highest standards of security and reliability.
We offer scalable solutions for organizations of all sizes, optimized for your specific industry.
Take advantage of industry benchmarking and enterprise-level reporting to improve your decision-making.
Our Implementation team knows exactly what you need to have a smooth software implementation.
We’re always here for you whenever you need us — contact us via phone, email or chat.