ai & chatbots
Practical AI Applications
Our platform combines the power of human brilliance and AI, to provide solutions to business problems, such as improved customer service. Machine learning and human intellect come together to create cohesive, well-rounded teams that can tackle any question, no matter how complex.
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We help you design and build process chatbots, or, more advanced chatbots, capable of Natural Language Processing (NLP), according to your specifications. Your chatbot can be verified and controlled by a human using our agent user interface, or activated to handle the conversation end-to-end.
Leading providers of AI such as IBM Watson and SAP Conversational AI (previously known as Recast.AI) are supported by hi.guru. Easily access and deploy bots you have created independently to supplement, or drive conversations taking place through the hi.guru interface.
Vast amounts of data generated by conversations can be retained and de-identified for use to understand customers segments, identify burning issues and determine next-best actions, to name a few. Take proactive interventions to improve your business, based on solid insights.