Help and Support Channels
A 60 mins Ticket Solution Warranty
Our customer help staff is online nonstop to respond to each of your support needs. Each ticket you post to us shall be responded to within up to 60 minutes. If your situation calls for assistance from one of our administrators, we’ll send the ticket to the person in charge and will let you know that the case is under control.
Expert Tech Help And Support Service
We’ll be working for you 24/7/365 to offer you help and client support as well as to assist you with any problem that you could possibly run into while controlling your virtual server. We will help you with all pre–installed software, plus your OS, server admin panel (with regards to the VPS type) and the Control Panel created 100% by our company.
An Educational Help Zone
In the Control Panel that is available free–of–charge with the virtual server, you’ll discover an educative Help section, incorporating everything you need to know about taking care of your sites and programs. We have introduced a wide range of how to articles and video training that show the important site supervision responsibilities in an easy to comprehend fashion.