Billing is an important aspect of any company who has a huge user base, Such as web Hosting industries which use platforms like WHMCS for managing and billing purposes.
As a company with large user base your customers might have difficulties understanding the invoice, or may be with to change their plans and packages or would be having issues with online payment. All such types of questions can be answered by our highly trained staff which is available 24/7.
As we have been supporting multiple web Hosting companies over the years, we have an experienced staff that can handle the billing aspect of your company, which may be using live chat where we can talk to the customer directly and address their billing issues. This can also be done using ticketing system where we can mail the customers and visa versa.