Take a look around. If you’re in a room occupied by people, more than likely at least one person is on their phone right now and probably using a social media app of some sort. It may be you, right now, reading this article. The fact is, social media marketing is an extremely powerful tool, and you need to know how to control and manage your brand online.
With such opportunity comes myths and someone waiting to tell you “but, this is how we’ve always done it.” Social media marketing is an ever evolving market and to be successful, you must stay at the forefront of your industry trends and news. Conquer the naysayers with our helpful myth-busting tips.
My customers are not on social media
Fact: More than 73% of Americans have a social media profile of some sort, some even have multiple. That number is up six percent from the year prior. Therefore, the majority of your customer base being on social media is extremely likely.
People look to social media outlets for local and national news, local goings on, and to keep up with companies, products, and people that they admire.
Social Media Marketing is too time-consuming
Fact: With a proper plan in place, an automated social media strategy can be maintained without depleting your time.
A quality social media marketing strategy in itself is a time-consuming process; we do not want to lead you to believe that as soon as you’re active on Twitter you’ll have a plethora of followers and leads in no time. However, with an automation platform, a calendar, and a constant stream of quality content, you can increase the amount of activity while reducing the amount of time invested.
Marketing automation tools, such as HootSuite, allow you to schedule articles and posts to generate in the future, under your command. You can choose which platform you want to share on, what content you want to share, and when you want to share it. Checkmate!
You need to be on every social media platform
Fact: Not all social media platforms are appropriate for your business. No one needs to see your insurance agency on SnapChat. However you may be well perceived on Google+, Twitter, LinkedIn, and Facebook alike.
Facebook has more than 1.5 billion active users on a monthly basis and is by far the world’s largest social media network. Insurance agents have the opportunity to expose their brand to a vastly wide audience.
Similar to Facebook, Twitter is a popular social media vehicle. You have the ability to share relevant content, reach out to other users, and connect with clients in real time. Many major business organizations have people dedicated to responding to users on social media outlets. For instance, if you tweet to @SpotifyCares, you’ll most likely get a response within an hour or less.
P&C Insurance Agents should follow big business social media models.
Fact: Each business is unique, including your own personal, small business. This myth is possibly the farthest away from the truth. With any business, your goal is to customize your social media strategy to your audience and your specialties.
As an independent insurance agent, your small business is representing a community. You need to think local. You do not need to follow in the ways of big box insurance companies like Geico or Allstate. You are trying to get through to your state – maybe even a couple of states – but most importantly, you’re trying to make an impression on your community. You need to focus locally; the goal is not to cast a wide net so much as the correct one.
Try to get as many followers, fans, and likes as possible
Fact: Social media should aim to create meaningful connections. Use social media as a listening tool. Follow your customers. Become in tune with their needs and what they are doing to make your business more successful.