app.py

from dotenv import load_dotenv
import gradio as gr
import os
from llama_index.core import StorageContext, load_index_from_storage, VectorStoreIndex, SimpleDirectoryReader, ChatPromptTemplate, Settings
from llama_index.llms.huggingface import HuggingFaceInferenceAPI
from llama_index.embeddings.huggingface import HuggingFaceEmbedding
from sentence_transformers import SentenceTransformer
import firebase_admin
from firebase_admin import db, credentials
import datetime
import uuid
import random

def select_random_name():
    names = ['Clara', 'Lily']
    return random.choice(names)

# Example usage
# Load environment variables
load_dotenv()
# authenticate to firebase
cred = credentials.Certificate("redfernstech-fd8fe-firebase-adminsdk-g9vcn-0537b4efd6.json")
firebase_admin.initialize_app(cred, {"databaseURL": "https://redfernstech-fd8fe-default-rtdb.firebaseio.com/"})
# Configure the Llama index settings
Settings.llm = HuggingFaceInferenceAPI(
    model_name="meta-llama/Meta-Llama-3-8B-Instruct",
    tokenizer_name="meta-llama/Meta-Llama-3-8B-Instruct",
    context_window=3000,
    token=os.getenv("HF_TOKEN"),
    max_new_tokens=512,
    generate_kwargs={"temperature": 0.1},
)
Settings.embed_model = HuggingFaceEmbedding(
    model_name="BAAI/bge-small-en-v1.5"
)

# Define the directory for persistent storage and data
PERSIST_DIR = "db"
PDF_DIRECTORY = 'data'  # Changed to the directory containing PDFs

# Ensure directories exist
os.makedirs(PDF_DIRECTORY, exist_ok=True)
os.makedirs(PERSIST_DIR, exist_ok=True)

# Variable to store current chat conversation
current_chat_history = []

def data_ingestion_from_directory():
    # Use SimpleDirectoryReader on the directory containing the PDF files
    documents = SimpleDirectoryReader(PDF_DIRECTORY).load_data()
    storage_context = StorageContext.from_defaults()
    index = VectorStoreIndex.from_documents(documents)
    index.storage_context.persist(persist_dir=PERSIST_DIR)

def handle_query(query):
    chat_text_qa_msgs = [
        (
            "user",
            """
            "You are Clara, working in customer care at RedfernsTech. Your role is to assist users with inquiries related to RedfernsTech’s products and services. For each user question, respond within 10-15 words, converting all inquiries into company-related topics. Use the entire conversation context to ensure each response is relevant to previous questions and answers. If you do not know the answer, reply with: 'You can directly contact us at +91 7972628566 or email us at [email protected].' Avoid repetition of previous answers and maintain a professional tone."

Example Application of the Prompt:

User Inquiry: "I'm looking for a solution to simplify Salesforce product searches."

Response: "Check out our Product Filter App for precise Salesforce product searches. Product Filter App"
User Inquiry: "What are the key features of the Product Filter App?"

Response: "Key features include tailored search results, advanced filtering, and seamless integration."
User Inquiry: "Is the Product Filter App compatible with Sales Cloud, Service Cloud, and Revenue Cloud?"

Response: "Yes, it is compatible with Sales Cloud, Service Cloud, and Revenue Cloud."
User Inquiry: "Tell me about your services."

Response: "We offer Salesforce integration, app development, admin & support, migration, and more."
User Inquiry: "What is Salesforce CPQ?"

Response: "Salesforce CPQ streamlines the sales quoting process with efficient configuration and pricing."
User Inquiry: "What is Salesforce Training?"

Response: "Salesforce Training empowers users and admins for effective Salesforce utilization."
User Inquiry: "What is the Thumbnail Viewer App?"

Response: "The Thumbnail Viewer App offers immersive previews of diverse file types."
User Inquiry: "What is the Mass Approvals App?"

             Response: "The Mass Approvals App allows simultaneous approval of multiple records."
              If unsure: "You can directly contact us at +91 7972628566 or email us at [email protected]."


            {context_str}
            Question:
            {query_str}
            """
        )
    ]
    text_qa_template = ChatPromptTemplate.from_messages(chat_text_qa_msgs)

    # Load index from storage
    storage_context = StorageContext.from_defaults(persist_dir=PERSIST_DIR)
    index = load_index_from_storage(storage_context)

    # Use chat history to enhance response
    context_str = ""
    for past_query, response in reversed(current_chat_history):
        if past_query.strip():
            context_str += f"User asked: '{past_query}'\nBot answered: '{response}'\n"

    query_engine = index.as_query_engine(text_qa_template=text_qa_template, context_str=context_str)
    answer = query_engine.query(query)

    if hasattr(answer, 'response'):
        response = answer.response
    elif isinstance(answer, dict) and 'response' in answer:
        response = answer['response']
    else:
        response = "Sorry, I couldn't find an answer."

    # Update current chat history
    current_chat_history.append((query, response))

    return response

# Example usage: Process PDF ingestion from directory
print("Processing PDF ingestion from directory:", PDF_DIRECTORY)
data_ingestion_from_directory()

# Define the function to handle predictions
"""def predict(message,history):
    response = handle_query(message)
    return response"""
def predict(message, history):
    logo_html = '''
    <div class="circle-logo">
      <img src="https://rb.gy/8r06eg" alt="FernAi">
    </div>
    '''
    response = handle_query(message)
    response_with_logo = f'<div class="response-with-logo">{logo_html}<div class="response-text">{response}</div></div>'
    return response_with_logo
def save_chat_message(session_id, message_data):
    ref = db.reference(f'/chat_history/{session_id}')  # Use the session ID to save chat data
    ref.push().set(message_data)

# Define your Gradio chat interface function (replace with your actual logic)
def chat_interface(message, history):
    try:
        # Generate a unique session ID for this chat session
        session_id = str(uuid.uuid4())

        # Process the user message and generate a response (your chatbot logic)
        response = handle_query(message)

        # Capture the message data
        message_data = {
            "sender": "user",
            "message": message,
            "response": response,
            "timestamp": datetime.datetime.now().isoformat()  # Use a library like datetime
        }

        # Call the save function to store in Firebase with the generated session ID
        save_chat_message(session_id, message_data)

        # Return the bot response
        return response
    except Exception as e:
        return str(e)

# Custom CSS for styling
css = '''
  .circle-logo {
  display: inline-block;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  overflow: hidden;
  margin-right: 10px;
  vertical-align: middle;
}
.circle-logo img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}
.response-with-logo {
  display: flex;
  align-items: center;
  margin-bottom: 10px;
}
footer {
    display: none !important;
    background-color: #F8D7DA;
  }
label.svelte-1b6s6s {display: none}
'''
gr.ChatInterface(chat_interface,
                 css=css,
                 description="Clara",
                 clear_btn=None, undo_btn=None, retry_btn=None,
                 ).launch()