Between 2000 and 2004 an average of 478 crimes were reported each day in Mexico City; however, the actual crime rate is thought to be much higher "since most people are reluctant to report crime". Under policies enacted by Mayor Marcelo Ebrard between 2009 and 2011, Mexico City underwent a major security upgrade with violent and petty crime rates both falling significantly despite the rise in violent crime in other parts of the country. Some of the policies enacted included the installation of 11,000 security cameras around the city and a very large expansion of the police force. Mexico City has one of the world's highest police officer-to-resident ratios, with one uniformed officer per 100 citizens.