handbook/handbook-main/roles/mid_product_manager.txt

# Product Manager 
Product Managers make sure products and services deliver measurable value, by exploring:

- **user needs** - defined through comprehensive research
- **organisational needs** - defined by the requirements placed upon or introduced by the client (e.g. legislation)
- **service needs** - non-functional requirements


# Key responsibilities
## Scope
Product Managers:

- work on a single engagement
- are practitioners of Product Management practices, principles and approaches
- engage within the Community of Practice
- display the Product Manager DDaT competencies and SFIA Level 3 Behaviours


## Practice
Applies the following practices as Product Manager, within an engagement:

- identifies value for users, services and organisations using research and analysis
- prioritises work to rapidly deliver increments of value to users
- makes sure engagements have measurable outcomes
- negotiates product governance by guiding the definitions of ready and done, and developing success criteria
- can identify, understand and manage issues and risks
- understands the roles of related disciplines and participates as a team member, seeking opportunities for collaboration and continuous improvement
- works with the delivery manager to track progress and show our work to clients and colleagues
- when necessary, coaches client teams to instil product-thinking
- applies the agile mindset to enable best practice and realisation of value
- enables teams to be effective by fostering a culture that supports psychological safety


## Community of Practice (CoP)
Engages and participates within the Made Tech and client communities of practice to:

- build an inclusive and supportive culture
- recognise when to ask for further guidance and support and identify how to improve how we work, for example, by discussing and sharing approaches, ideas and examples of practice

## Key measures
- Delivery of good public services for users with clients, shown through relevant measures, for example, data, metrics, KPIs or the passing of service standards
- Personal performance aligned with DDaT and SFIA grade, evidenced through peer feedback

## Competencies
Product Managers display Made Tech’s [values](https://github.com/madetech/handbook/blob/main/company/about.md), relevant [DDaT capabilities](https://www.gov.uk/guidance/product-manager#product-manager) and [SFIA (Level 3)](https://sfia-online.org/en/sfia-8/responsibilities/level-3) behaviours.

## Work perks and benefits
Take a look at the Benefits & Perks section of the [Made Tech Handbook](https://github.com/madetech/handbook) to see what we can offer you. 

## Salary and location

We mainly work remotely but you may need to visit clients or go to the office occasionally. We have offices in London, Bristol, Manchester, and Swansea. 

We practice salary transparency when it comes to advertising roles at Made Tech. Every role we publish will include the salary range in the job ad, please do refer to that.

For any internal candidates, we are currently reviewing and refreshing our pay bands and will be sharing those internally first. They will then be placed back here again by the end of July 2025.

## Applying

When we’re hiring for this role, you can see the details and apply at www.madetech.com/careers. If you have any questions about the role please email us at [email protected]. We’re happy to help!