# migrations

dir: embeddings_queue
filename: 00001-embeddings.sqlite.sql
hash: d3755dfd232be8e8301f4d7fcfb3a486
sql:
CREATE TABLE embeddings_queue (
    seq_id INTEGER PRIMARY KEY,
    created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
    operation INTEGER NOT NULL,
    topic TEXT NOT NULL,
    id TEXT NOT NULL,
    vector BLOB,
    encoding TEXT,
    metadata TEXT
);


dir: sysdb
filename: 00001-collections.sqlite.sql
hash: 38352d725ad1c16074fac420b22b4633
sql:
CREATE TABLE collections (
    id TEXT PRIMARY KEY,
    name TEXT NOT NULL,
    topic TEXT NOT NULL,
    UNIQUE (name)
);

CREATE TABLE collection_metadata (
    collection_id TEXT REFERENCES collections(id) ON DELETE CASCADE,
    key TEXT NOT NULL,
    str_value TEXT,
    int_value INTEGER,
    float_value REAL,
    PRIMARY KEY (collection_id, key)
);


dir: sysdb
filename: 00002-segments.sqlite.sql
hash: 2913cb6a503055a95f625448037e8912
sql:
CREATE TABLE segments (
    id TEXT PRIMARY KEY,
    type TEXT NOT NULL,
    scope TEXT NOT NULL,
    topic TEXT,
    collection TEXT REFERENCES collection(id)
);

CREATE TABLE segment_metadata (
    segment_id TEXT  REFERENCES segments(id) ON DELETE CASCADE,
    key TEXT NOT NULL,
    str_value TEXT,
    int_value INTEGER,
    float_value REAL,
    PRIMARY KEY (segment_id, key)
);


dir: sysdb
filename: 00004-tenants-databases.sqlite.sql
hash: 048867ce8fcdefe4023c7110e4433591
sql:
CREATE TABLE IF NOT EXISTS tenants (
    id TEXT PRIMARY KEY,
    UNIQUE (id)
);

CREATE TABLE IF NOT EXISTS databases (
    id TEXT PRIMARY KEY, -- unique globally
    name TEXT NOT NULL, -- unique per tenant
    tenant_id TEXT NOT NULL REFERENCES tenants(id) ON DELETE CASCADE,
    UNIQUE (tenant_id, name) -- Ensure that a tenant has only one database with a given name
);

CREATE TABLE IF NOT EXISTS collections_tmp (
    id TEXT PRIMARY KEY, -- unique globally
    name TEXT NOT NULL, -- unique per database
    topic TEXT NOT NULL,
    dimension INTEGER,
    database_id TEXT NOT NULL REFERENCES databases(id) ON DELETE CASCADE,
    UNIQUE (name, database_id)
);

-- Create default tenant and database
INSERT OR REPLACE INTO tenants (id) VALUES ('default_tenant'); -- The default tenant id is 'default_tenant' others are UUIDs
INSERT OR REPLACE INTO databases (id, name, tenant_id) VALUES ('00000000-0000-0000-0000-000000000000', 'default_database', 'default_tenant');

INSERT OR REPLACE INTO collections_tmp (id, name, topic, dimension, database_id)
    SELECT id, name, topic, dimension, '00000000-0000-0000-0000-000000000000' FROM collections;
DROP TABLE collections;
ALTER TABLE collections_tmp RENAME TO collections;


dir: metadb
filename: 00001-embedding-metadata.sqlite.sql
hash: 2b4cf52c4bb2676e21d6860a4409f856
sql:
CREATE TABLE embeddings (
    id INTEGER PRIMARY KEY,
    segment_id TEXT NOT NULL,
    embedding_id TEXT NOT NULL,
    seq_id BLOB NOT NULL,
    created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
    UNIQUE (segment_id, embedding_id)
);

CREATE TABLE embedding_metadata (
    id INTEGER REFERENCES embeddings(id),
    key TEXT NOT NULL,
    string_value TEXT,
    int_value INTEGER,
    float_value REAL,
    PRIMARY KEY (id, key)
);

CREATE TABLE max_seq_id (
    segment_id TEXT PRIMARY KEY,
    seq_id BLOB NOT NULL
);

CREATE VIRTUAL TABLE embedding_fulltext USING fts5(id, string_value);


dir: metadb
filename: 00002-embedding-metadata.sqlite.sql
hash: 12a570f7121b3a8ce750a2a7c36da20f
sql:
-- SQLite does not support adding check with alter table, as a result, adding a check
-- involve creating a new table and copying the data over. It is over kill with adding
-- a boolean type column. The application write to the table needs to ensure the data
-- integrity.
ALTER TABLE embedding_metadata ADD COLUMN bool_value INTEGER


dir: metadb
filename: 00003-full-text-tokenize.sqlite.sql
hash: f97ad6334aeaa8f419f01110b648b97a
sql:
CREATE VIRTUAL TABLE embedding_fulltext_search USING fts5(string_value, tokenize='trigram');
INSERT INTO embedding_fulltext_search (rowid, string_value) SELECT rowid, string_value FROM embedding_metadata;
DROP TABLE embedding_fulltext;


dir: sysdb
filename: 00005-remove-topic.sqlite.sql
hash: b1367c826b8fba5f96f27befdc1d42d2
sql:
-- Remove the topic column from the Collections and Segments tables

ALTER TABLE collections DROP COLUMN topic;
ALTER TABLE segments DROP COLUMN topic;


dir: sysdb
filename: 00006-collection-segment-metadata.sqlite.sql
hash: 4eea7468935bf25d4604a0fed2366116
sql:
-- SQLite does not support adding check with alter table, as a result, adding a check
-- involve creating a new table and copying the data over. It is over kill with adding
-- a boolean type column. The application write to the table needs to ensure the data
-- integrity.
ALTER TABLE collection_metadata ADD COLUMN bool_value INTEGER;
ALTER TABLE segment_metadata ADD COLUMN bool_value INTEGER;


dir: sysdb
filename: 00007-collection-config.sqlite.sql
hash: 1c7e63bba346a42a18b6ab7f1c989bed
sql:
-- Stores collection configuration dictionaries.
ALTER TABLE collections ADD COLUMN config_json_str TEXT;


dir: sysdb
filename: 00008-maintenance-log.sqlite.sql
hash: 0a0e7e93111a01789addf64961c6127c
sql:
-- Records when database maintenance operations are performed.
-- At time of creation, this table is only used to record vacuum operations.
CREATE TABLE maintenance_log (
  id INT PRIMARY KEY,
  timestamp INT NOT NULL,
  operation TEXT NOT NULL
);


dir: sysdb
filename: 00009-segment-collection-not-null.sqlite.sql
hash: 054355aef9e63702bf54ea29e61563f1
sql:
-- This makes segments.collection non-nullable.
CREATE TABLE segments_temp (
    id TEXT PRIMARY KEY,
    type TEXT NOT NULL,
    scope TEXT NOT NULL,
    collection TEXT REFERENCES collection(id) NOT NULL
);

INSERT INTO segments_temp SELECT * FROM segments;
DROP TABLE segments;
ALTER TABLE segments_temp RENAME TO segments;


dir: metadb
filename: 00004-metadata-indices.sqlite.sql
hash: fb36603a45ee2cd0254cef3ef86585e8
sql:
CREATE INDEX IF NOT EXISTS embedding_metadata_int_value ON embedding_metadata (key, int_value) WHERE int_value IS NOT NULL;
CREATE INDEX IF NOT EXISTS embedding_metadata_float_value ON embedding_metadata (key, float_value) WHERE float_value IS NOT NULL;
CREATE INDEX IF NOT EXISTS embedding_metadata_string_value ON embedding_metadata (key, string_value) WHERE string_value IS NOT NULL;


# embeddings_queue

created_at: 2024-12-06 09:37:35
topic: persistent://default/default/6ad152c6-14d3-44e5-b850-7b79ec214161
id: 4c0615e8-b3b5-11ef-a3dc-0242ac1c000c
encoding: FLOAT32
metadata:
{"type": "product description", "product": "Mouse", "source": "product_Mouse_description.txt", "chroma:document": "```\nProduct Information:\n\nProduct ID: 6\nName: Wireless Ergonomic Mouse\nPrice: $473.85\nCancellation Fee: $2.88\nValidity Period: 14 Days\n\nDescription:\nExperience unparalleled comfort and precision with our Wireless Ergonomic Mouse. Designed for both professional and casual users, this mouse combines advanced technology with a user-friendly design to enhance your computing experience. The ergonomic shape ensures that your hand stays comfortable during extended use, reducing strain and promoting health.\n\nFeaturing a high-precision optical sensor, this mouse provides smooth tracking on various surfaces, making it an ideal choice for gamers, graphic designers, and professionals who demand accuracy. The 2.4GHz wireless technology gives you the freedom to move without being tethered to your device, and the included USB receiver guarantees a reliable connection.\n\nThe Wireless Ergonomic Mouse also includes customizable buttons, allowing you to program frequently used commands or shortcuts for increased productivity. With a battery life lasting up to 12 months on a single charge, you can work or play without the hassle of constantly replacing batteries. Whether you are at the office, at home, or on the go, this mouse is the perfect addition to your setup.\n\nSpecifications:\n- Type: Wireless Ergonomic Mouse\n- Sensor: High-Precision Optical Sensor\n- Connectivity: 2.4GHz Wireless with USB Receiver\n- Battery Life: Up to 12 months on a single charge\n- Customizable Buttons: Yes\n- Dimensions: 4.8 x 3.0 x 1.6 inches\n- Weight: 120 grams\n\nFAQs:\n1. Is the mouse compatible with both Windows and Mac?\n   - Yes, it is compatible with both Windows and macOS operating systems.\n\n2. How do I connect the mouse to my computer?\n   - Simply insert the USB receiver into an available USB port on your computer, and the mouse will connect automatically.\n\n3. Can I adjust the sensitivity settings?\n   - Yes, sensitivity settings can be adjusted through the software provided with the mouse.\n\n4. Does the mouse have a rechargeable battery?\n   - Yes, it features a rechargeable battery, and a USB charging cable is included.\n\nTags: Electronics, Mouse, Wireless, Ergonomic, High-Precision\n```"}


created_at: 2024-12-06 09:37:35
topic: persistent://default/default/6ad152c6-14d3-44e5-b850-7b79ec214161
id: 4c06182c-b3b5-11ef-a3dc-0242ac1c000c
encoding: FLOAT32
metadata:
{"type": "product return policy", "product": "Charger", "source": "product_Charger_policy.txt", "chroma:document": "```\nCharger Cancellation Policy Document\n\n---\n\nProduct ID: 8\nName: Charger\n\n---\n\n**Return Policy**\n\n**Eligibility for Return:**\n- Customers can return the charger within 17 days from the date of purchase if it is unopened and in its original packaging.\n- The charger must be unused and in new condition.\n\n**Non-Returnable Cases:**\n- Returns will not be accepted under the following circumstances:\n  - The charger has been opened or used.\n  - The original packaging is missing or damaged.\n  - Receipt or proof of purchase is not provided.\n  - Items returned after the 17-day return period.\n\n**Refund Process:**\n- After inspecting the returned charger, a full refund will be processed within 5 business days if the return is approved.\n- Refunds will be issued to the original payment method.\n\n---\n\n**Cancellation Policy**\n\n**Before Shipment:**\n- Customers can cancel their order without any cancellation fee before the charger has been shipped.\n\n**After Shipment:**\n- A cancellation fee of $3.90 will apply for cancellations initiated after the charger has been delivered.\n\n**Beyond Validity Period:**\n- No cancellations are accepted beyond 17 days from the date of purchase.\n\n---\n\n**Warranty Policy**\n\n**What is Covered:**\n- The charger includes a 1-year warranty, covering manufacturing defects and failures that occur under normal usage conditions.\n\n**What is Not Covered:**\n- Warranty does not cover:\n  - Damage resulting from misuse or mishandling.\n  - Normal wear and tear.\n  - Damage caused by third-party accessories.\n  - Chargers that have been opened or tampered with.\n\n**Warranty Service Process:**\n- Warranty claims must be submitted through our customer support team.\n- Customers will need to provide proof of purchase to initiate a warranty claim.\n- Returns for warranty service must include all original components.\n\n---\n\n**Cancellation and Warranty Overlap Policy:**\n- If a cancellation request is filed during the warranty period:\n  - No cancellation fee will be applied if the product is defective and qualifies for warranty coverage.\n  - If not defective, standard cancellation policy applies.\n\n---\n\n**Satisfaction Guarantee:**\n- The charger comes with a 17-day satisfaction guarantee.\n- If the charger does not meet expectations, customers may return it within the return period, adhering to the return policy.\n\n---\n\n**Additional Information**\n\n**Inspection Process:**\n- All returns will undergo an inspection to ensure that they meet return eligibility.\n\n**Legal Compliance:**\n- Policies comply with consumer protection laws in applicable regions.\n\n---\n\n**Tags:**\nReturnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed\n```"}


created_at: 2024-12-06 09:37:35
topic: persistent://default/default/6ad152c6-14d3-44e5-b850-7b79ec214161
id: 4c061926-b3b5-11ef-a3dc-0242ac1c000c
encoding: FLOAT32
metadata:
{"type": "product description", "product": "Monitor", "source": "product_Monitor_description.txt", "chroma:document": "```\nProduct Information:\n\nProduct ID: 4\nName: Monitor\nPrice: $74.24\nCancellation Fee: $1.49\nValidity Period: 12 months\n\nDescription:\nEnhance your workspace with our high-definition Monitor, designed to deliver vibrant visuals and a comfortable viewing experience. Whether you\u2019re working from home, gaming, or enjoying movies, this monitor is engineered to meet all your display needs.\n\nBoasting a sleek and modern design, this monitor features a slim bezel that maximizes screen real estate, allowing you to focus on what truly matters \u2014 your content. The 24-inch Full HD display (1920x1080 resolution) provides crisp images, rich colors, and impressive contrast, making everything from spreadsheets to videos come to life with stunning clarity.\n\nWith a rapid response time and a refresh rate of 75Hz, it reduces motion blur during fast-paced scenes, making it perfect for gamers who need that competitive edge. The built-in AMD FreeSync technology also minimizes tearing and stuttering, ensuring a smooth visual experience.\n\nConnectivity won't be an issue with multiple ports available, including HDMI and VGA, so you can easily connect your laptop, desktop, or gaming console. The adjustable stand allows for optimal viewing angles, ensuring comfort during long hours of use. \n\nExperience versatile functionality, superior performance, and excellent value with our Monitor, your new essential tool for productivity and entertainment.\n\nSpecifications:\n- Screen Size: 24 inches\n- Resolution: 1920x1080 (Full HD)\n- Panel Type: IPS\n- Refresh Rate: 75Hz\n- Response Time: 5ms\n- Ports: 1x HDMI, 1x VGA\n- VESA Mount Compatible: Yes\n- Adjustable Stand: Yes (tilt)\n\nFAQs:\n1. What is the resolution of the monitor?\n   - The monitor features a Full HD resolution of 1920x1080.\n\n2. Can I mount this monitor on a wall?\n   - Yes, it is VESA mount compatible.\n\n3. Does it come with speakers?\n   - This monitor does not have built-in speakers but has audio output for external speakers.\n\n4. Is the monitor adjustable?\n   - Yes, it has an adjustable stand for tilting to your desired angle.\n\nTags: Electronics, Monitor, Full HD, Gaming, Home Office\n```"}


created_at: 2024-12-06 09:37:35
topic: persistent://default/default/6ad152c6-14d3-44e5-b850-7b79ec214161
id: 4c06199e-b3b5-11ef-a3dc-0242ac1c000c
encoding: FLOAT32
metadata:
{"type": "general policy", "product": "NA", "source": "Shipping and Delivery Policies.txt", "chroma:document": "```\n# Shipping and Delivery Policies\n\n**Effective Date:** October 1, 2023\n\n## 1. Introduction\nAt Digicart, we strive to provide our customers with a seamless shopping experience, including fast and reliable shipping and delivery of electronic devices. This document outlines our shipping and delivery policies to ensure you have all the information you may need regarding your orders.\n\n## 2. Shipping Areas\nWe currently offer shipping to the following locations:\n- United States (all states)\n- Canada\n- International (select countries)\n\nFor a full list of countries eligible for international shipping, please refer to our International Shipping section on the website.\n\n## 3. Shipping Methods\nWe offer various shipping methods to accommodate your needs:\n- Standard Shipping (5-7 business days)\n- Expedited Shipping (2-3 business days)\n- Overnight Shipping (1 business day)\n\nShipping costs will depend on the weight of the items ordered, selected shipping method, and destination. \n\n## 4. Processing Time\nAll orders are processed within 1-2 business days. Orders placed after 2 PM EST will be processed the next business day. During promotional periods and holidays, processing times may be longer.\n\n## 5. Shipping Costs\nShipping costs are calculated at checkout based on factors including:\n- Shipping method selected\n- Location\n- Weight and dimensions of the packaged items\n\n## 6. Delivery Timeframes\nDelivery timeframes are estimated and may vary depending on the shipping method selected and your location. Digicart is not responsible for delays caused by external factors, including but not limited to weather, natural disasters, or carrier delays.\n\n## 7. Tracking Your Order\nOnce your order is shipped, you will receive a confirmation email with tracking information. You can track your order status through the tracking link provided.\n\n## 8. International Shipping\nFor international orders, customs duties and taxes may apply. Customers are responsible for payment of these charges upon delivery. Please check with your local customs office for more details on potential fees. \n\n## 9. Issues With Delivery\nIf you encounter any issues with the delivery of your order, please contact our customer service team within 7 days of the expected delivery date. We will work with you and the carrier to resolve any issues as quickly as possible.\n\n## 10. Order Cancellations\nIf you wish to cancel your order, please contact us within 1 hour of placing your order. Once an order has been shipped, it cannot be cancelled. You may return it according to our Return Policy.\n\n## 11. Contact Us\nIf you have any questions or concerns regarding our shipping and delivery policies, please reach out to our customer service team at support@digicart.com or call us at 1-800-555-0199.\n\n**Thank you for choosing Digicart! We appreciate your business and are committed to providing you with a great shopping experience.**\n```"}


created_at: 2024-12-06 09:37:35
topic: persistent://default/default/6ad152c6-14d3-44e5-b850-7b79ec214161
id: 4c061a0c-b3b5-11ef-a3dc-0242ac1c000c
encoding: FLOAT32
metadata:
{"type": "product return policy", "product": "Speaker", "source": "product_Speaker_policy.txt", "chroma:document": "```\nSpeaker Cancellation Policy Document\n\n**Product ID:** 9  \n**Name:** Speaker  \n**Price:** $212.55  \n**Cancellation Fee:** $2.56  \n**Validity Period:** 10 days  \n\n---\n\n**Return Policy**  \nCustomers may return the speaker within 10 days of purchase, subject to the following conditions:\n\n**Eligibility for Return:**\n- The speaker must be in its original condition, undamaged, and unused.\n- All original components must be returned, including:\n  - Packaging materials (box, inserts).\n  - Accessories (cables, remote).\n  - Documentation (manuals, warranty cards).\n\n**Non-Returnable Cases:**\n- Returns will not be accepted if:\n  - The speaker shows signs of physical damage, misuse, or tampering.\n  - The original packaging is damaged or missing.\n  - Any essential accessory is missing.\n  - The warranty seal is removed or tampered with.\n\n**Refund Process:**\n- Upon inspection and approval of the return, a refund will be processed within 7 business days, minus any applicable cancellation fees.\n- Refunds will be credited via the original payment method or store credits, based on customer preference.\n\n---\n\n**Cancellation Policy**  \nCustomers may cancel their order as follows:\n\n**Before Shipment:**\n- No charges apply for cancellations before the order is delivered.\n\n**After Shipment:**\n- A cancellation fee of $2.56 will apply for cancellations initiated after delivery.\n\n**Beyond Validity Period:**\n- No cancellations will be accepted beyond 10 days from the purchase date, unless the speaker is found defective under the warranty policy.\n\n---\n\n**Warranty Policy**  \nThe speaker includes a 1-year manufacturer warranty from the date of purchase, covering the following aspects:\n\n**What is Covered:**\n- Electrical Failures: Issues affecting functionality and sound quality.\n- Connectivity Problems: Issues with Bluetooth, wired connections, or port malfunctions.\n\n**What is Not Covered:**\n- Physical Damage: Cracks, scratches, or dents due to mishandling.\n- Liquid Damage: Damage from spills or contact with moisture.\n- User-initiated changes: Modifications or repairs by unauthorized personnel.\n- Accessories: External peripherals unless they demonstrate manufacturing defects.\n  \n**Warranty Service Process:**\n- Warranty claims must go through authorized service centers only.\n- Proof of purchase (original invoice) is required to initiate a warranty claim.\n- For assistance, contact customer support or visit our warranty portal at warranty.example.com.\n\n---\n\n**Cancellation and Warranty Overlap Policy**  \n- If a cancellation request is submitted during the warranty period:\n  - A diagnostic evaluation will determine if the speaker has a covered defect.\n  - If the speaker qualifies for warranty repair or replacement, the cancellation fee will be waived.\n  - If no defect is found, the standard cancellation policy applies including applicable fees.\n- Customers are encouraged to consult customer support to explore repair or return options prior to initiating a cancellation.\n\n---\n\n**Satisfaction Guarantee**  \n- The speaker is backed by a 10-day satisfaction guarantee.\n- If the speaker does not meet performance expectations and meets return conditions, a full refund will be issued, minus applicable fees.\n\n---\n\n**Additional Information**\n\n- **Inspection Process:** Returns and warranty claims will undergo a quality inspection before approval.\n- **Legal Compliance:** Policies comply with applicable consumer protection laws in your region.\n\n---\n\n**Tags**  \nReturnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed\n```"}


created_at: 2024-12-06 09:37:35
topic: persistent://default/default/6ad152c6-14d3-44e5-b850-7b79ec214161
id: 4c061a70-b3b5-11ef-a3dc-0242ac1c000c
encoding: FLOAT32
metadata:
{"type": "product description", "product": "Charger", "source": "product_Charger_description.txt", "chroma:document": "```\nProduct Information:\n\nProduct ID: 8\nName: Charger\nPrice: $258.07\nCancellation Fee: $3.90\nValidity Period: 17 Days\n\nDescription:\nPower up your devices with our high-efficiency Charger, designed to deliver fast and reliable charging for a variety of electronic devices. Built with advanced technology, this charger ensures optimal performance and protects your devices from overcharging, overheating, and short-circuiting.\n\nWith its sleek design and compact size, this charger is perfect for both home and travel use. It features multiple USB ports, allowing you to charge several devices simultaneously, making it an ideal choice for those who are always on the go.\n\nCrafted from premium materials, this charger not only provides durability but also enhances energy efficiency, making it an eco-friendly choice for conscious consumers. It is compatible with a wide range of devices, including smartphones, tablets, and other USB-powered gadgets.\n\nSpecifications:\n- Output Power: 30W\n- Ports: 3 x USB-A, 1 x USB-C\n- Input Voltage: AC 100-240V\n- Output Voltage: 5V/9V/12V (adaptive)\n- Protection: Overcharge, overheat, and short-circuit protection\n- Dimensions: 3.8 x 2.5 x 1.2 inches\n- Weight: 0.4 lbs\n\nFAQs:\n1. Is this charger compatible with fast charging?\n   - Yes, it supports fast charging for compatible devices.\n\n2. How many devices can I charge at once?\n   - You can charge up to 4 devices simultaneously using the USB ports.\n\n3. Does the charger come with a cable?\n   - No, the charger does not include a cable; however, it is compatible with standard USB cables.\n\n4. What is the warranty period for the charger?\n   - The charger comes with a 1-year manufacturer warranty.\n\nTags: Electronics, Charger, Fast Charging, Portable, USB Charging\n```"}


created_at: 2024-12-06 09:37:35
topic: persistent://default/default/6ad152c6-14d3-44e5-b850-7b79ec214161
id: 4c061ade-b3b5-11ef-a3dc-0242ac1c000c
encoding: FLOAT32
metadata:
{"type": "product description", "product": "Camera", "source": "product_Camera_description.txt", "chroma:document": "```\nProduct Information:\n\nProduct ID: 10\nName: Camera\nPrice: $432.92\nCancellation Fee: $3.45\nValidity Period: 13 months\n\nDescription:\nCapture your world like never before with our high-performance Camera, designed to meet the needs of both amateur enthusiasts and professional photographers. This versatile camera combines advanced technology with ease of use, making it the perfect tool for documenting life\u2019s precious moments, delivering stunning images with clarity and detail.\n\nFeaturing a state-of-the-art 24 MP sensor, this Camera produces breathtaking HD photographs and vibrant videos, ensuring every shot is a masterpiece. Its quick autofocus and continuous shooting capabilities allow you to seize the perfect moment in fast-paced environments, while the user-friendly interface makes it easy for anyone to start shooting right away.\n\nThe camera is designed with a lightweight, durable body, making it ideal for travel and outdoor adventures. Whether you\u2019re exploring new landscapes, attending events, or capturing everyday life, the Camera\u2019s compact design and ergonomic grip provide maximum comfort and portability.\n\nWith a variety of shooting modes and customizable settings, you can fully unleash your creativity\u2014explore manual controls, shoot in low light, use filters, or try HDR photography. Additionally, built-in Wi-Fi and Bluetooth allow for seamless sharing of your favorite images to social media, ensuring that friends and family can enjoy your adventures instantly.\n\nSpecifications:\n- Sensor: 24 MP APS-C Sensor\n- ISO Range: 100-25600\n- Video Resolution: 4K at 30fps\n- Lens Compatibility: Interchangeable with various lens options\n- Continuous Shooting Speed: Up to 6 fps\n- Display: 3-inch LCD with touch functionality\n- Connectivity: Wi-Fi, Bluetooth\n\nFAQs:\n1. Does the camera come with a lens?\n   - Yes, it includes a standard zoom lens with the purchase.\n\n2. Can I use external flash with this camera?\n   - Yes, it has a hot shoe mount for external flash units.\n\n3. How long is the battery life?\n   - The battery lasts approximately 700 shots on a full charge.\n\n4. Is there a warranty for the camera?\n   - Yes, a 1-year manufacturer warranty is included.\n\nTags: Camera, Photography, HD, 4K, Travel, Electronics\n```"}


created_at: 2024-12-06 09:37:35
topic: persistent://default/default/6ad152c6-14d3-44e5-b850-7b79ec214161
id: 4c061b4c-b3b5-11ef-a3dc-0242ac1c000c
encoding: FLOAT32
metadata:
{"type": "product return policy", "product": "Camera", "source": "product_Camera_policy.txt", "chroma:document": "```\nCamera Cancellation Policy Document\n\nProduct ID: 10\nName: Camera\n\n---\n\nReturn Policy\nCustomers may return the camera within 13 days of purchase, subject to the following conditions:\n\nEligibility for Return:\n- The camera must be in its original condition, free from signs of physical damage, misuse, or tampering.\n- All original components must be returned, including:\n  - Packaging materials (box, inserts).\n  - Accessories (lens, battery, straps).\n  - Documentation (manuals, warranty cards).\n\nNon-Returnable Cases:\n- Returns will not be accepted if:\n  - The camera has been altered or repaired.\n  - There are visible signs of misuse or water damage.\n  - The serial number or warranty seal is missing or defaced.\n  - Any original accessory or packaging is missing.\n\nRefund Process:\n- Upon inspection and approval of the return, a full refund will be processed within 7 business days, minus applicable cancellation fees, if any.\n- Refunds will be credited via the original payment method or store credit, based on customer preference.\n\n---\n\nCancellation Policy\nCustomers may cancel their order as follows:\n\nBefore Shipment:\n- No charges apply for cancellations before the camera is delivered.\n\nAfter Shipment:\n- A cancellation fee of $3.45 will apply for cancellations initiated after delivery.\n\nBeyond Validity Period:\n- No cancellations will be accepted beyond 13 days from the purchase date.\n\n---\n\nWarranty Policy\nThe camera includes a 1-year manufacturer warranty from the date of purchase, covering the following aspects:\n\nWhat is Covered:\n- Defects in materials or workmanship affecting image quality or operation.\n- Issues with built-in features (flash, stabilization) under normal usage conditions.\n- External damage not caused by misuse or neglect.\n\nWhat is Not Covered:\n- Physical Damage: Cracks, scratches, or dents caused by mishandling.\n- Water Damage: Any damage resulting from exposure to liquid.\n- Software Issues: Problems originating from third-party applications or corrupt data.\n- Normal Wear: Usual wear and tear from regular use, including cosmetic imperfections.\n\nWarranty Service Process:\n- Warranty claims must be done through authorized service centers only.\n- Proof of purchase (original invoice) is required to initiate a warranty claim.\n- For assistance, contact customer support or visit our warranty portal at warranty.example.com.\n\n---\n\nCancellation and Warranty Overlap Policy\n- If a cancellation request is made during the warranty period:\n  - A diagnostic assessment will determine if the camera has a covered defect.\n  - If covered, the cancellation fee is waived.\n  - If no defect is found, the standard cancellation policy applies, including applicable fees.\n- Customers are encouraged to consult customer support regarding repair or return options before initiating a cancellation.\n\n---\n\nSatisfaction Guarantee\n- The camera is covered by a 13-day satisfaction guarantee.\n- If the camera does not meet performance expectations and meets return conditions, a full refund will be issued, minus applicable fees.\n\n---\n\nAdditional Information\n\n- Inspection Process: Returns and warranty claims will undergo a quality inspection before approval.\n- Legal Compliance: Policies comply with applicable consumer protection laws in your region.\n\n---\n\nTags\nReturnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "product return policy", "product": "Smartphone", "source": "product_Smartphone_policy.txt", "chroma:document": "```\nSmartphone Cancellation Policy Document\n\nProduct ID: 2\nName: Smartphone\nPrice: $117.39\nCancellation Fee: $0.19\nValidity Period: 30 days\n\n---\n\nCancellation Policy Overview\nThis document outlines the cancellation policy for the Smartphone. Please read carefully to understand your rights and responsibilities regarding cancellations and returns.\n\n---\n\nReturn Policy\n\nEligibility for Return:\n- The Smartphone must be returned in its original condition with all accessories, including:\n  - Original packaging (box, inserts).\n  - Power adapter and charging cable.\n  - Documentation (user manual, warranty card).\n\nNon-Returnable Cases:\n- Returns will not be accepted under the following circumstances:\n  - The Smartphone has been physically damaged or shows signs of misuse.\n  - The device is missing its original packaging or accessories.\n  - There is any alteration to the device, including software modifications.\n\nRefund Process:\n- Refunds will be processed within 7 business days after inspection and approval of the returned Smartphone.\n- The refund will be issued via the original payment method, minus any applicable cancellation fees.\n\n---\n\nCancellation Policy\n\nBefore Shipment:\n- If a cancellation request is made before the Smartphone has shipped, no cancellation fee will be applied.\n\nAfter Shipment:\n- If a cancellation request is made after the Smartphone has shipped, a cancellation fee of $0.19 will be deducted from the total refund amount.\n\nBeyond Validity Period:\n- Cancellations will not be accepted beyond the validity period of 30 days from the purchase date. \n\n---\n\nWarranty Policy\n\nWhat is Covered:\n- The warranty covers defects in material and workmanship for the Smartphone, valid for a period of 1 year from the date of purchase. This includes:\n  - Hardware issues (screen failures, battery defects).\n  - Manufacturer-related problems affecting device performance.\n\nWhat is Not Covered:\n- Defects resulting from:\n  - Accidental damage, including drops and liquid exposure.\n  - Unauthorized repairs or modifications.\n  - Software issues not caused by manufacturer defects.\n\nWarranty Service Process:\n- Warranty claims must be initiated through our customer support or designated service centers.\n- Proof of purchase (original invoice) is required to validate warranty claims.\n  \n---\n\nCancellation and Warranty Overlap Policy:\n- A cancellation request made during the warranty period will be subject to a diagnostic check.\n- If a defect is confirmed under warranty, the cancellation fee will be waived.\n- If no defect is found, the standard cancellation policy applies.\n\n---\n\nSatisfaction Guarantee:\n- The Smartphone includes a 30-day satisfaction guarantee.\n- If the product does not meet performance expectations and is returned in acceptable conditions, a full refund will be processed, less any applicable fees.\n\n---\n\nAdditional Information:\n\nInspection Process:\n- All returned Smartphones will go through a quality inspection to ensure compliance with return eligibility.\n\nLegal Compliance:\n- The policy complies with relevant consumer protection laws.\n\n---\n\nTags:\nReturnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed\n\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "product return policy", "product": "Tablet", "source": "product_Tablet_policy.txt", "chroma:document": "```\nTablet Cancellation Policy Document\n\nProduct ID: 7\nName: Tablet\n\n---\n\nReturn Policy\nCustomers may return the tablet within 24 days of purchase, subject to the following conditions:\n\nEligibility for Return:\n- The tablet must be in its original condition without signs of physical damage, misuse, or tampering.\n- All original components must be returned, including:\n  - Packaging materials (box, inserts).\n  - Accessories (charger, stylus, cables).\n  - Documentation (manuals, warranty cards).\n\nNon-Returnable Cases:\n- Returns will not be accepted if:\n  - The tablet has been altered, repaired, or tampered with.\n  - There is visible physical damage or signs of liquid exposure.\n  - The serial number or warranty seal is missing or defaced.\n  - Any original accessory or packaging is missing.\n\nRefund Process:\n- Upon inspection and approval of the return, a full refund will be processed within 7 business days, minus applicable cancellation fees, if any.\n- Refunds will be credited via the original payment method or store credits, based on customer preference.\n\n---\n\nCancellation Policy\nCustomers may cancel their order as follows:\n\nBefore Shipment:\n- No charges apply for cancellations before the order is delivered.\n\nAfter Shipment:\n- A cancellation fee of $3.90 will apply for cancellations initiated after delivery.\n\nBeyond Validity Period:\n- No cancellations will be accepted beyond 24 days from the purchase date, unless the tablet is found defective under the warranty policy.\n\n---\n\nWarranty Policy\nThe tablet includes a 1-year manufacturer warranty from the date of purchase, covering the following aspects:\n\nWhat is Covered:\n- Hardware Failures: Issues with motherboard, processor, RAM, or storage.\n- Display Problems: Dead pixels, flickering, or backlight issues.\n- Input Devices: Malfunctions in the touchscreen or buttons.\n- Battery Performance: Defects such as rapid discharge (not due to normal wear).\n- Port and Connectivity Issues: Non-functional charging port or connection ports.\n\nWhat is Not Covered:\n- Physical Damage: Cracks, scratches, or dents caused by mishandling.\n- Liquid Damage: Spills, immersion, or exposure to moisture.\n- Software Issues: Malware, corrupted operating system, or third-party software conflicts.\n- Accessories: External peripherals, chargers, or cases, unless they have a manufacturing defect.\n- Normal Wear: Minor cosmetic imperfections or expected wear and tear.\n\nWarranty Service Process:\n- Warranty claims must be processed through authorized service centers only.\n- Proof of purchase (original invoice) is required to initiate a warranty claim.\n- For assistance, contact customer support or visit our warranty portal at warranty.example.com.\n\n---\n\nCancellation and Warranty Overlap Policy\n- If a cancellation request is made during the warranty period:\n  - A diagnostic evaluation will determine if the tablet has a covered defect.\n  - If the tablet qualifies for warranty repair or replacement, the cancellation fee is waived.\n  - If no defect is found, the standard cancellation policy applies, including applicable fees.\n- Customers are advised to consult customer support to explore repair or return options before initiating a cancellation.\n\n---\n\nSatisfaction Guarantee\n- The tablet is covered by a 24-day satisfaction guarantee.\n- If the tablet does not meet performance expectations and meets return conditions, a full refund will be issued, minus applicable fees.\n\n---\n\nAdditional Information\n- Inspection Process: Returns and warranty claims will undergo a quality inspection before approval.\n- Legal Compliance: Policies comply with applicable consumer protection laws in your region.\n\n---\n\nTags\nReturnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "general policy", "product": "NA", "source": "Grivience addressal.txt", "chroma:document": "```\n# Digicart Grievance Addressal Policy\n\n## Policy Statement\nAt Digicart, we aim to provide our customers with an exceptional shopping experience. However, we understand that there may be occasions when customers have grievances or concerns regarding our products or services. We are committed to addressing these grievances promptly, fairly, and effectively.\n\n## Scope\nThis policy applies to all customers of Digicart who have experienced issues with their orders, products, or services. It covers grievances related to:\n- Product defects or discrepancies\n- Order fulfillment issues\n- Customer service experiences\n- Delivery delays\n- Billing issues\n\n## Grievance Procedure\n\n### Step 1: Contact Customer Support\nCustomers are encouraged to reach out to our Customer Support team as the first step in addressing any grievances. This can be done through:\n- **Email**: support@digicart.com\n- **Phone**: 1-800-DIGICART (1-800-344-4227)\n- **Live Chat**: Available on our website from 9 AM to 8 PM (EST)\n\n### Step 2: Provide Necessary Information\nWhen contacting Customer Support, please provide the following information:\n- Order number\n- Description of the issue\n- Any relevant photographs or documents\n- Contact information\n\n### Step 3: Acknowledgment of Grievance\nUpon receipt of the grievance, Digicart will acknowledge the complaint within 24 hours, providing a unique grievance reference number for tracking purposes.\n\n### Step 4: Investigation\nDigicart will investigate the grievance within 3 business days. Our team may contact the customer for additional information or clarification during this investigation.\n\n### Step 5: Resolution\nAfter the investigation, Digicart will communicate the findings to the customer via their preferred contact method. Resolutions may include, but are not limited to:\n- Product replacement\n- Refund processing\n- Service recovery measures\n- Apology and explanation\n\n### Step 6: Escalation\nIf a customer is not satisfied with the resolution provided, they can escalate the grievance to the Grievance Redressal Committee by emailing escalation@digicart.com. Please include:\n- Original grievance details\n- Previous communications with Customer Support\n- Any applicable reference numbers\n\nThe Grievance Redressal Committee will review escalations within 5 business days and provide a final decision.\n\n## Timeframes\n- Initial acknowledgment: Within 24 hours\n- Investigation period: Within 3 business days\n- Resolution communication: Within 7 business days from acknowledgment\n- Escalation review: Within 5 business days from escalation receipt\n\n## Confidentiality\nAll grievances will be handled with utmost confidentiality. Personal information of customers will not be disclosed to third parties without customer consent, unless required by law.\n\n## Record Keeping\nDigicart will maintain records of all grievances and their respective resolutions for a minimum of 2 years to review trends and improve our services.\n\n## Policy Review\nThis Grievance Addressal Policy will be reviewed annually to ensure its effectiveness and compliance with relevant laws.\n\n## Contact Us\nFor any inquiries regarding this policy, please contact:\n- **Email**: legal@digicart.com\n- **Phone**: 1-800-DIGICART (1-800-344-4227)\n\nThis policy is effective as of [Insert Date].\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "general policy", "product": "NA", "source": "Website Terms of Service.txt", "chroma:document": "```\n# Website Terms of Service\n\nEffective Date: [Insert Date]\n\nWelcome to DigiCart! These Terms of Service (\"Terms\") govern your use of our website located at www.digicart.com (\"Site\"), and any related services we provide (collectively, the \"Services\"). By accessing or using our Site and Services, you agree to comply with these Terms. If you do not agree, you must not access or use our Site and Services.\n\n## 1. Acceptance of Terms\nBy using the Services, you represent that you are at least 18 years old or have the consent of a parent or guardian. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.\n\n## 2. Changes to Terms\nDigiCart reserves the right to modify these Terms at any time. We will provide notice of changes by posting the updated Terms on our Site with a new effective date. Your continued use of the Services after changes constitutes acceptance of the new Terms.\n\n## 3. Account Registration\nTo access certain features of our Site, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update your account information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.\n\n## 4. User Conduct\nYou agree not to use the Site or Services for any unlawful purpose or in any way that may damage or impair the Site or interfere with other users' access to the Site. Prohibited activities include, but are not limited to:\n- Posting false or misleading information\n- Attempting to gain unauthorized access to the Site or its related systems\n- Engaging in any form of harassment or abuse\n\n## 5. Intellectual Property\nAll content on the Site, including text, graphics, logos, and images, are the property of DigiCart or its content suppliers and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without express written permission from DigiCart.\n\n## 6. Product Descriptions and Pricing\nDigiCart strives to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. Prices are subject to change without notice, and we reserve the right to correct any errors.\n\n## 7. Order Acceptance and Cancellation\nAll orders placed on the Site are subject to acceptance by DigiCart. We reserve the right to limit the quantity of items purchased and to refuse any order for any reason. If we cancel an order after your payment has been processed, we will refund the payment amount.\n\n## 8. Disclaimer of Warranties\nThe Services are provided \"as is\" and \"as available\" without any warranties of any kind, either express or implied. DigiCart disclaims all warranties, including the implied warranties of merchantability and fitness for a particular purpose.\n\n## 9. Limitation of Liability\nTo the fullest extent permitted by law, DigiCart will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Services.\n\n## 10. Indemnity\nYou agree to indemnify and hold harmless DigiCart, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses arising out of or related to your violation of these Terms or use of the Services.\n\n## 11. Governing Law\nThese Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.\n\n## 12. Termination\nDigiCart may terminate or suspend your account and access to the Site at any time, without notice, for conduct that DigiCart believes violates these Terms or is harmful to other users or DigiCart.\n\n## 13. Contact Information\nFor any questions or concerns about these Terms, please contact us at:\nEmail: support@digicart.com\nPhone: [Insert Phone Number]\n\nBy using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.\n\n*Last updated: [Insert Date]*\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "product return policy", "product": "Keyboard", "source": "product_Keyboard_policy.txt", "chroma:document": "```\nKeyboard Cancellation Policy Document\n\nProduct ID: 5\nName: Keyboard\n\n---\n\nReturn Policy\n- Customers can return the keyboard within 12 days of purchase, provided the following conditions are met.\n\nEligibility for Return:\n- The keyboard must be in its original condition, with no signs of physical damage or misuse.\n- All original components must be returned, including:\n  - Packaging materials (box, inserts).\n  - Accessories (replacement keycaps, USB cable).\n  - Documentation (manuals, warranty cards).\n\nNon-Returnable Cases:\n- Returns will not be accepted if:\n  - The keyboard has been altered, repaired, or tampered with.\n  - There are visible physical damages or signs of wear.\n  - The serial number or warranty seal is missing or damaged.\n  - Any original accessory or packaging is missing.\n\nRefund Process:\n- After inspection and approval of the return, a full refund will be processed within 7 business days, minus applicable cancellation fees.\n\n---\n\nCancellation Policy\n- Customers may cancel their order as follows:\n\nBefore Shipment:\n- No cancellation charges apply if the cancellation is made before shipment of the keyboard.\n\nAfter Shipment:\n- A cancellation fee of $0.44 will apply for cancellations initiated after the keyboard has been delivered.\n\nBeyond Validity Period:\n- No cancellations will be accepted beyond 12 days from the purchase date, except in cases where the keyboard is found defective under warranty.\n\n---\n\nWarranty Policy\nThe keyboard includes a 1-year manufacturer warranty from the date of purchase, covering the following:\n\nWhat is Covered:\n- Manufacturing defects including:\n  - Non-functional keys.\n  - Connectivity issues (if applicable, for wireless models).\n  - Malfunctions in backlighting or macro functions.\n\nWhat is Not Covered:\n- Physical damage (cracked or broken keys).\n- Wear and tear from normal usage.\n- Damage caused by liquid spills or misuse.\n- Any missing accessories not returned with the keyboard.\n\nWarranty Service Process:\n- Warranty claims must be processed through authorized service centers only.\n- Proof of purchase (original invoice) is required to initiate a warranty claim.\n- For assistance, contact customer support or visit our warranty portal at warranty.example.com.\n\n---\n\nCancellation and Warranty Overlap Policy\n- If a cancellation request is made during the warranty period:\n  - A diagnostic evaluation will determine if the keyboard has a covered defect.\n  - If the keyboard qualifies for warranty repair or replacement, the cancellation fee may be waived.\n  - If no defect is found, the standard cancellation policy will apply, including applicable fees.\n- Customers should contact customer support to discuss repair or return options before initiating a cancellation.\n\n---\n\nSatisfaction Guarantee\n- The keyboard is backed by a 12-day satisfaction guarantee.\n- If the product does not meet performance expectations and is returned in accordance with the return conditions, a full refund will be issued, minus applicable fees.\n\n---\n\nAdditional Information\n\n- Inspection Process: All returns and warranty claims will undergo a quality inspection prior to approval.\n- Legal Compliance: Policies comply with all applicable consumer protection laws relevant to your region.\n\n---\n\nTags\nReturnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "general policy", "product": "NA", "source": "Payment Card Industry Data Security Standard (PCI DSS).txt", "chroma:document": "```\n# Payment Card Industry Data Security Standard (PCI DSS) Policy\n\n## Policy Statement\nThis Payment Card Industry Data Security Standard (PCI DSS) policy establishes the security requirements for handling, processing, and storing cardholder data at Digicart, an e-commerce store dedicated to providing a secure environment for our customers and their payment information. \n\n## Purpose\nThe purpose of this policy is to ensure that Digicart complies with PCI DSS requirements, providing a framework for safeguarding sensitive card information and protecting against data breaches.\n\n## Scope\nThis policy applies to all employees, contractors, and third-party service providers who have access to the cardholder data environment (CDE) or who are involved in the management, processing, or storage of cardholder data for transactions conducted through Digicart.\n\n## Definitions\n- **Cardholder Data (CHD)**: Includes the cardholder's name, primary account number (PAN), expiration date, and service code.\n- **Sensitive Authentication Data (SAD)**: Includes full track data (magnetic stripe data or equivalent on a chip), card verification codes (CVC), and PINs.\n\n## Policy Components\n\n### 1. Build and Maintain a Secure Network and Systems\n- **Firewalls**: Implement and maintain a firewall configuration to protect cardholder data.\n- **Routers and Switches**: Secure routers and switches configured to restrict unauthorized access.\n- **Change Default Settings**: Do not use vendor-supplied defaults for system passwords and other security parameters.\n\n### 2. Protect Cardholder Data\n- **Data Encryption**: Encrypt cardholder data that is transmitted across open and public networks.\n- **Store Data Securely**: Store cardholder data securely, ensuring need-to-know access is limited to authorized personnel only.\n  \n### 3. Maintain a Vulnerability Management Program\n- **Antivirus Software**: Utilize and regularly update antivirus software.\n- **Vulnerability Scans**: Conduct regular vulnerability scans and application security assessments.\n\n### 4. Implement Strong Access Control Measures\n- **Access Control**: Restrict access to cardholder data on a need-to-know basis.\n- **User Authentication**: Implement strong authentication measures for all users accessing the data.\n\n### 5. Regularly Monitor and Test Networks\n- **Audit Logs**: Track and monitor all access to network resources and cardholder data.\n- **Network Testing**: Conduct regular penetration testing and vulnerability scans.\n\n### 6. Maintain an Information Security Policy\n- **Security Policy**: Develop, publish, and disseminate security policies and procedures for the staff related to the security of cardholder data.\n\n## Compliance and Enforcement\nAll employees and third-party vendors with access to cardholder data must comply with this policy. Violations of this policy will result in disciplinary action, which may include termination of employment, contract termination, and potential legal action.\n\n## Review and Update of this Policy\nThis policy will be reviewed at least annually or after any significant change in policy, technology, or adeptness of data security measures.\n\n## Contact Information\nFor questions or concerns regarding this policy, please contact the Compliance Officer at compliance@digicart.com.\n\n## Acknowledgment\nAll employees are required to read, understand, and acknowledge their acceptance of this policy as a condition of employment.\n\nEffective Date: [Insert Date]\n```\n"}


created_at: 2024-12-06 09:37:35
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{"type": "product description", "product": "Smartphone", "source": "product_Smartphone_description.txt", "chroma:document": "```\nProduct Information:\n\nProduct ID: 2  \nName: Smartphone  \nPrice: $117.39  \nCancellation Fee: $0.19  \nValidity Period: 30 days  \n\nDescription:  \nIntroducing the latest Smartphone \u2013 a feature-packed device designed to keep you connected and enhance your mobile experience. With its sleek design, powerful performance, and advanced camera system, this smartphone is perfect for anyone who values style and functionality.\n\nEquipped with a vibrant 6.5-inch HD display, you can enjoy your favorite movies, games, and social media feeds with stunning clarity and color accuracy. The smartphone runs on a robust octa-core processor, ensuring smooth multitasking and swift app launches. With 4GB of RAM and 64GB of internal storage (expandable via microSD), you'll have ample space for photos, videos, and apps.\n\nCapture life's moments effortlessly with the state-of-the-art dual-camera setup on the rear, featuring a 48MP main sensor for clear, detailed photos even in low-light conditions. The 16MP front-facing camera is perfect for selfies and video calls.\n\nStay connected throughout the day with a long-lasting 4000mAh battery that supports fast charging, keeping you powered up when you need it most. The smartphone also features the latest connectivity options, including 4G LTE, Wi-Fi, and Bluetooth, ensuring you're always in touch.\n\nWith its user-friendly interface and access to the latest apps, this smartphone is a must-have accessory for anyone on the go.\n\nSpecifications:  \n- Display: 6.5 inches HD (720 x 1600)  \n- Processor: Octa-core  \n- RAM: 4GB  \n- Storage: 64GB (expandable via microSD)  \n- Rear Camera: Dual 48MP + 5MP  \n- Front Camera: 16MP  \n- Battery: 4000mAh with fast charging support  \n- Connectivity: 4G LTE, Wi-Fi, Bluetooth 5.0  \n- Operating System: Android (latest version)  \n\nFAQs:  \n1. Does this smartphone come with a warranty?  \n   - Yes, it includes a 1-year manufacturer warranty.\n\n2. Can I expand the storage?  \n   - Yes, the smartphone supports microSD cards up to 256GB.\n\n3. Is the smartphone compatible with all carriers?  \n   - Yes, it is unlocked and compatible with most major carriers.\n\n4. Does the smartphone support NFC?  \n   - Yes, NFC is supported for contactless payments and easy pairing with other devices.\n\nTags: Smartphone, Electronics, Mobile, Affordable\n```"}


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{"type": "product return policy", "product": "Monitor", "source": "product_Monitor_policy.txt", "chroma:document": "```\nMonitor Cancellation Policy Document\n\nProduct ID: 4\nName: Monitor\n\n---\n\nReturn Policy\n\nEligibility for Return:\n- Customers may return the monitor within 12 days of purchase.\n- The monitor must be in its original packaging and condition without any signs of damage or usage.\n- All original components must be included, such as:\n  - Packaging (box, foam inserts).\n  - Accessories (power cables, manuals).\n  - Included documentation (warranty information).\n\nNon-Returnable Cases:\n- Returns will not be accepted if:\n  - The monitor shows signs of physical damage (scratches, dents).\n  - There is any evidence of liquid exposure or tampering.\n  - The serial number is missing or altered.\n  - Any original accessory is missing.\n\nRefund Process:\n- Upon receiving the returned monitor, an inspection will be conducted.\n- If the return is approved, a full refund will be issued within 7 business days, minus the applicable cancellation fee of $1.49.\n- Refunds will be processed via the original payment method.\n\n---\n\nCancellation Policy\n\nBefore Shipment:\n- Cancellations can be made without charge before the monitor is shipped.\n\nAfter Shipment:\n- A cancellation fee of $1.49 applies if the cancellation request is made after the monitor has been shipped.\n\nBeyond Validity Period:\n- Cancellation requests made after 12 days from the purchase date will not be accepted.\n\n---\n\nWarranty Policy\n\nWhat is Covered:\n- A 1-year manufacturer warranty from the date of purchase for any defects in material and workmanship.\n- Issues including:\n  - Display malfunctions (dead pixels, flickering).\n  - Connectivity problems with ports (HDMI, VGA, etc.).\n  - Image quality issues not due to user settings.\n\nWhat is Not Covered:\n- Physical damage from misuse or accidents.\n- Any water or liquid damage.\n- Software issues or settings that cause display problems.\n- Normal wear and tear or cosmetic damage that does not affect functionality.\n  \nWarranty Service Process:\n- To initiate a warranty claim, customers must contact customer support with proof of purchase.\n- All warranty service must be processed through authorized service centers.\n\n---\n\nCancellation and Warranty Overlap Policy:\n- If the monitor is returned for cancellation but found to have a defect under warranty:\n  - The cancellation fee will be waived.\n  - The claim will be handled according to warranty terms.\n- If no defect is found, standard cancellation fees will apply.\n\n---\n\nSatisfaction Guarantee:\n- A 12-day satisfaction guarantee allows customers to return the monitor if it does not meet expectations, provided it is in returnable condition.\n\n---\n\nAdditional Information:\n\n- Inspection Process:\n  - Returns will be carefully inspected to ensure compliance with return conditions.\n  \n- Legal Compliance:\n  - All policies abide by consumer protection laws applicable in your region.\n\n---\n\nTags:\nReturnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "product description", "product": "Headphones", "source": "product_Headphones_description.txt", "chroma:document": "```\nProduct Information:\n\nProduct ID: 3\nName: Headphones\nPrice: $387.03\nCancellation Fee: $3.91\nValidity Period: 18 months\n\nDescription:\nExperience audio like never before with our premium headphones designed for audiophiles and casual listeners alike. The perfect blend of style and functionality, these headphones incorporate advanced noise-cancellation technology, delivering an immersive listening experience that allows you to escape into your favorite tunes and podcasts without distractions.\n\nCrafted with comfort in mind, the ergonomically designed ear cups provide a snug fit, making them ideal for extended listening sessions whether you\u2019re at home, commuting, or exercising. The sleek, modern design complements any outfit and lifestyle, ensuring that you not only sound great but look great too.\n\nThe headphones feature high-fidelity sound, designed to reproduce rich bass, clear mids, and crisp highs, allowing you to hear every detail of your music. With wireless Bluetooth connectivity, you can easily pair your device within seconds, enjoy up to 30 hours of playback time on a single charge, and control your music without having to reach for your phone.\n\nEquipped with an integrated microphone, you can take calls without removing your headphones, ensuring seamless communication on the go. The durable build and foldable design make these headphones your perfect travel companion, easily stored in bags without taking up too much space.\n\nSpecifications:\n- Type: Over-ear wireless headphones\n- Connectivity: Bluetooth 5.0\n- Battery Life: Up to 30 hours of playback\n- Noise-Cancellation: Active Noise Cancelling (ANC) technology\n- Audio Drivers: 40mm dynamic drivers\n- Microphone: Built-in for calls\n- Weight: 250 grams\n- Color Options: Black, Silver, White\n\nFAQs:\n1. Are these headphones compatible with all Bluetooth devices?\n   - Yes, they are compatible with any Bluetooth-enabled device.\n\n2. Can I use them while exercising?\n   - Yes, they are designed to be durable and comfortable for active use.\n\n3. Do they come with a carrying case?\n   - Yes, a protective carrying case is included with your purchase.\n\n4. Is there a warranty?\n   - Yes, these headphones come with a 1-year warranty for manufacturing defects.\n\nTags: Electronics, Headphones, Wireless, Noise-Cancelling, Audio Accessories\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "product description", "product": "Keyboard", "source": "product_Keyboard_description.txt", "chroma:document": "```\nProduct Information:\n\nProduct ID: 5\nName: Keyboard\nPrice: $261.42\nCancellation Fee: $0.44\nValidity Period: 12 months\n\nDescription:\nElevate your typing experience with our premium Keyboard, designed for professionals and enthusiasts alike. Crafted with a sleek, modern aesthetic, this keyboard isn\u2019t just about looks; it combines functionality, comfort, and longevity into one outstanding product.\n\nThis Keyboard features mechanical switches for a tactile feedback experience, allowing for faster and more accurate typing. With customizable RGB backlighting, you can tailor the illumination to match your mood or workspace, providing a visually engaging experience. The anti-ghosting technology ensures that every keypress is registered, even during the most intense gaming sessions or when typing rapidly.\n\nBuilt with high-quality materials, this keyboard is designed to withstand heavy use and maintain optimal performance over time. The ergonomic design minimizes strain on your wrists, ensuring hours of comfortable typing whether you're working, gaming, or enjoying your favorite online content.\n\nThe keyboard is compatible with various operating systems, including Windows, Mac, and Linux, making it a versatile addition to any setup. With its long-lasting durability and practical features, this Keyboard is perfect for professionals, gamers, or anyone who values quality in their typing tools.\n\nSpecifications:\n- Type: Mechanical Keyboard\n- Switch Type: Customizable Mechanical Switches\n- Connectivity: Wired USB\n- Backlight: RGB LED (customizable)\n- Anti-Ghosting: Yes (N-Key Rollover)\n- Key Life: 50 million keystrokes\n- Dimensions: 16.5 x 5.5 x 1.5 inches\n- Weight: 2.5 lbs\n\nFAQs:\n1. Is the keyboard compatible with Mac?\n   - Yes, it is compatible with both Windows and Mac operating systems.\n\n2. Can I customize the backlighting?\n   - Absolutely! The RGB backlighting is fully customizable through software.\n\n3. What type of switches does it have?\n   - The keyboard features customizable mechanical switches for optimal typing performance.\n\n4. How does the warranty work for this keyboard?\n   - The keyboard comes with a 1-year warranty for manufacturing defects.\n\nTags: Electronics, Keyboard, Mechanical, Gaming, Ergonomic\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "product return policy", "product": "Mouse", "source": "product_Mouse_policy.txt", "chroma:document": "```\nMouse Cancellation Policy Document\n\nProduct ID: 6\nName: Mouse\n\n---\n\nReturn Policy\nCustomers may return the mouse within 14 days of purchase, subject to the following conditions:\n\nEligibility for Return:\n- The mouse must be in its original condition, unused, and free from physical damage.\n- All original packaging and accessories (e.g., cables, manuals) must be included.\n\nNon-Returnable Cases:\n- Returns will not be accepted if:\n  - The mouse shows signs of wear, damage, or misuse.\n  - The original box or any packaging components are missing or damaged.\n  - The mouse has been opened, used, or modified in any way.\n\nRefund Process:\n- Upon receipt and inspection of the returned mouse, a full refund will be processed within 5 business days, minus applicable cancellation fees, if any.\n- Refunds will be credited through the original payment method.\n\n---\n\nCancellation Policy\nCustomers may cancel their order as follows:\n\nBefore Shipment:\n- Cancellations before the mouse has been shipped will incur no charges.\n\nAfter Shipment:\n- A cancellation fee of $2.88 will apply for cancellations made after the mouse has been delivered.\n\nBeyond Validity Period:\n- Cancellations will not be accepted beyond 14 days from the purchase date.\n\n---\n\nWarranty Policy\nThe mouse comes with a 6-month manufacturer warranty from the date of purchase, covering the following aspects:\n\nWhat is Covered:\n- Hardware Failures: Issues with buttons, sensors, or internal components.\n- Connection Problems: Wireless connectivity issues or performance degradation.\n\nWhat is Not Covered:\n- Physical Damage: Signs of damage due to misuse or accidents.\n- Wear and Tear: Issues due to regular wear, such as scroll wheel degradation.\n- Software Issues: Configuration or compatibility problems with third-party applications.\n\nWarranty Service Process:\n- Warranty claims must be submitted through our customer service channel.\n- Proof of purchase is required to process any warranty claims.\n\n---\n\nCancellation and Warranty Overlap Policy\n- If a cancellation request is made after the mouse has been delivered:\n  - A diagnostic evaluation may be carried out to confirm any product defects.\n  - If a defect is verified and falls under warranty coverage, the cancellation fee will be waived.\n  - If no defect is found, the standard cancellation fee applies.\n\n---\n\nSatisfaction Guarantee\n- The mouse is backed by a 14-day satisfaction guarantee.\n- If the mouse does not meet customer expectations, and the return conditions are satisfied, a full refund will be issued, minus any applicable fees.\n\n---\n\nAdditional Information\n\n- Inspection Process: Returns are subject to a thorough inspection before approval for refunds.\n- Legal Compliance: All policies comply with consumer protection laws applicable in your region.\n\n---\n\nTags\nReturnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "general policy", "product": "NA", "source": "Data Protection and Privacy Policies.txt", "chroma:document": "```\n# Data Protection and Privacy Policy\n\n## Introduction\nAt DigiCart, we are committed to protecting your personal information and your right to privacy. This Data Protection and Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.\n\n## Information We Collect\nWe may collect personal information from you in a variety of ways, including, but not limited to:\n- Personal Identification Information: Name, email address, mailing address, phone number, payment information, etc.\n- Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, date/time stamps, clickstream data, etc.\n- Usage Data: Information about how you use our website, products, and services.\n\n## How We Use Your Information\nDigiCart uses the information we collect in various ways, including to:\n- Process your transactions and manage your order.\n- Communicate with you, including customer service and support.\n- Send you promotional materials, updates, and other information pertaining to your purchase.\n- Improve our website, products, and services.\n- Detect, prevent, and address technical issues.\n\n## Information Disclosure\nWe do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:\n- To comply with the law or to respond to legal requests.\n- To protect the rights and safety of DigiCart, our customers, or others.\n- In the event of a merger, acquisition, or sale of all or a portion of our assets.\n\n## Data Security\nWe implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.\n\n## Your Rights\nYou have the right to:\n- Access your personal data and receive a copy of it.\n- Request correction of inaccurate or incomplete personal data.\n- Request deletion of your personal information, subject to legal obligations.\n- Withdraw consent to processing of your personal data where we rely on your consent.\n\n## Cookies and Tracking Technologies\nDigiCart uses cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.\n\n## Changes to Our Privacy Policy\nDigiCart reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the \u201cLast updated\u201d date at the top of this policy.\n\n## Contact Us\nIf you have any questions about this Data Protection and Privacy Policy, please contact us:\n- Email: support@digicart.com\n- Phone: 1-800-555-0199\n\nThank you for shopping with DigiCart and for trusting us with your personal information.\n```"}


created_at: 2024-12-06 09:37:35
topic: persistent://default/default/6ad152c6-14d3-44e5-b850-7b79ec214161
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{"type": "general policy", "product": "NA", "source": "Global Sales Tax Regulations.txt", "chroma:document": "```\n# Global Sales Tax Regulations Policy Document for Digicart\n\n## Introduction\nThis document outlines the policies and procedures regarding global sales tax regulations applicable to all transactions conducted through Digicart, an e-commerce platform specializing in electronic devices. As a global entity, it is crucial to comply with the tax regulations of various jurisdictions where our customers reside.\n\n## Scope\nThis policy applies to all employees, departments, and affiliates of Digicart engaging in transactions that are subject to sales tax. The policy pertains to all digital and physical sales of products listed on the Digicart platform.\n\n## Compliance with Local Tax Laws\n1. **Tax Identification**: Digicart shall obtain a tax identification number in all jurisdictions where it has a taxable presence to comply with local tax laws.\n2. **Sales Tax Registration**: Digicart will register for sales tax-collecting purposes in states or countries where it meets the nexus threshold, as defined by local laws.\n3. **Tax Rate Identification**: It is the responsibility of the finance department to stay updated on the applicable sales tax rates for all jurisdictions where sales occur.\n\n## Customer Notification\n1. **Tax Calculation**: Sales tax will be automatically calculated at checkout based on the shipping address provided by the customer. \n2. **Transparency**: Customers will be informed of any taxes that are applicable to their purchase prior to completing the transaction to ensure transparency.\n\n## Exemptions\n1. **Exempt Entities**: Digicart recognizes certain entities, such as non-profits or resellers, may be exempt from sales tax. Customers claiming exemption must provide valid documentation before finalizing their purchase.\n2. **Tax Exemptions**: Customers eligible for tax exemptions should apply through designated channels, and it will be verified prior to processing any order.\n\n## Sales Tax Remittance\n1. **Timely Remittance**: Digicart will remit collected sales tax to the appropriate tax authorities within the deadlines specified by local laws to avoid penalties.\n2. **Record-Keeping**: Detailed records of all sales tax collected and remitted will be maintained for audit purposes and in accordance with the local legal requirements.\n\n## Audits and Compliance Checks\n1. **Internal Audits**: Regular internal audits will be conducted to ensure compliance with this policy and relevant sales tax regulations.\n2. **Cooperation with Authorities**: Digicart will fully cooperate with any tax audits conducted by local tax authorities and will provide necessary documentation on request.\n\n## Policy Review\n1. **Continuous Improvement**: This policy will be reviewed annually or as needed to ensure compliance with changing tax laws and regulations.\n2. **Updates and Amendments**: Any amendments to the policy will be communicated to all stakeholders and employees.\n\n## Conclusion\nFailure to adhere to global sales tax regulations can result in substantial penalties and legal ramifications. By following the above policies, Digicart commits to maintaining compliance with all relevant tax laws in each jurisdiction it operates.\n\n**Approved by**: [Name]  \n**Position**: [Position]  \n**Date**: [Date]\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "product description", "product": "Tablet", "source": "product_Tablet_description.txt", "chroma:document": "```\nProduct Information:\n\nProduct ID: 7\nName: Tablet\nPrice: $234.50\nCancellation Fee: $3.90\nValidity Period: 24 months\n\nDescription:\nExperience the ultimate in portability and versatility with our cutting-edge Tablet. Perfect for work, play, or creativity, this device combines the power of a laptop with the convenience of a smartphone. With a stunning high-resolution display, you'll enjoy immersive visuals whether you're watching videos, browsing the web, or playing games. \n\nEquipped with a high-performance processor and ample RAM, the Tablet ensures smooth multitasking and swift performance for all your applications, from productivity tools to entertainment apps. Its lightweight design makes it easy to carry around, whether you're commuting to work, traveling, or simply lounging at home. \n\nThe Tablet also comes with a long-lasting battery, allowing you to stay productive and entertained throughout the day without the fuss of frequent recharging. With support for both Wi-Fi and Bluetooth connectivity, you can stay connected to the internet and your accessories with ease.\n\nWhether you're an artist looking to sketch on the go or a professional needing to present your work, this Tablet provides the functionality and flexibility you need in a sleek package.\n\nSpecifications:\n- Display: 10.5-inch Full HD (1920x1200)\n- Processor: Octa-core\n- RAM: 4GB\n- Storage: 64GB (expandable via microSD)\n- Battery Life: Up to 12 hours\n- Connectivity: Wi-Fi 802.11ac, Bluetooth 5.0\n- Operating System: Android 11\n\nFAQs:\n1. Can I use a stylus with this tablet?\n   - Yes, the tablet is compatible with most capacitive stylus pens for drawing and note-taking.\n\n2. Does it support cellular connectivity?\n   - This model is Wi-Fi only. However, there are LTE variants available.\n\n3. Is there a warranty included with the tablet?\n   - Yes, it comes with a 1-year manufacturer warranty.\n\n4. Can I expand the storage?\n   - Yes, you can expand the storage up to 512GB using a microSD card.\n\nTags: Tablet, Electronics, Portable, Android, High-Performance\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "general policy", "product": "NA", "source": "Fair Trading Laws (varies by region).txt", "chroma:document": "```\n**Fair Trading Policy for DigiCart**\n\n**1. Purpose**\nThe purpose of this Fair Trading Policy is to ensure that all activities conducted by DigiCart comply with relevant fair trading laws applicable in the regions we operate. This policy aims to foster transparency, fairness, and honesty in all transactions and interactions with customers, suppliers, and competitors.\n\n**2. Scope**\nThis policy applies to all employees, officers, agents, representatives, and stakeholders engaged in the operation of DigiCart in any geographical region. It includes but is not limited to marketing practices, advertising, promotional tactics, sales processes, and customer service activities.\n\n**3. Compliance with Fair Trading Laws**\nDigiCart is committed to adhering to the following principles of fair trading:\n\n- **Misleading Conduct**: DigiCart will not engage in conduct that is misleading or deceptive. All advertising, marketing, and promotional materials will provide accurate and clear information about our products and services.\n- **Unconscionable Conduct**: DigiCart shall not take advantage of any consumer's vulnerability or circumstance to impose unfair terms or make unreasonable demands.\n- **Price Indications**: All prices presented by DigiCart will be clear and unambiguous. Any claims regarding discounts, comparisons, or value propositions will be substantiated with evidence.\n- **Product Representation**: All product descriptions, specifications, and images will accurately represent the products sold by DigiCart to avoid customer confusion or dissatisfaction.\n  \n**4. Consumer Rights**\nDigiCart recognizes and respects consumer rights, which include:\n\n- The right to receive accurate information about products and services prior to purchase.\n- The right to obtain refunds or exchanges where applicable and in accordance with DigiCart\u2019s Returns Policy.\n- The right to fair treatment, free from harassment or misleading practices in all transactions.\n\n**5. Complaint Handling**\nDigiCart is dedicated to addressing consumer complaints promptly and fairly. We will:\n\n- Acknowledge receipt of complaints within five business days.\n- Respond substantively to the complaint within fifteen business days.\n- Maintain a record of complaints and resolutions for review and continuous improvement.\n\n**6. Training and Awareness**\nDigiCart will provide ongoing training for all employees regarding fair trading laws and ethical practices. This includes understanding regional laws relevant to fair trading and implementing best practices throughout our operations.\n\n**7. Monitoring and Review**\nDigiCart will regularly review its policies and procedures to ensure compliance with applicable fair trading laws. This review process will be conducted at least annually, and updates will be implemented as necessary.\n\n**8. Non-Compliance**\nAny breach of this Fair Trading Policy may result in disciplinary action, which can include termination of employment. DigiCart will also take necessary measures to rectify any non-compliance and mitigate against future occurrences.\n\n**9. Contact Information**\nFor more information regarding this Fair Trading Policy, or to report a concern or complaint, please contact us at:\n\n**DigiCart Customer Service**\nEmail: support@digicart.com\nPhone: 1-800-DIGICART (1-800-344-4227)\n\n**10. Effective Date**\nThis Fair Trading Policy is effective as of [Insert Effective Date].\n\n---\n\n**End of Policy Document**\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "product description", "product": "Laptop", "source": "product_Laptop_description.txt", "chroma:document": "```\nProduct Information:\n\nProduct ID: 1\nName: Laptop\nPrice: $254.21\nCancellation Fee: $2.10\nValidity Period: 17 days\n\nDescription:\nElevate your productivity and entertainment with our sleek and powerful Laptop. Designed for users on the go, this device seamlessly combines performance, portability, and style. Whether you're working on assignments, streaming your favorite shows, or browsing the web, this laptop delivers a smooth experience with its robust specifications.\n\nThe modern design features a lightweight chassis, making it easy to carry from place to place. Equipped with a stunning 15.6-inch Full HD display, enjoy bright and vibrant visuals that make everything come to life. The powerful processor ensures quick load times and efficient multitasking, while the ample storage provides plenty of space for your important files and media.\n\nStay connected with reliable Wi-Fi and Bluetooth capabilities, allowing you to connect to the internet and peripherals with ease. The long-lasting battery ensures you can work or play for hours without interruption, making it perfect for students, professionals, and casual users alike.\n\nSpecifications:\n- Processor: AMD Ryzen 5 or Intel Core i5 (choose your preference)\n- RAM: 8GB DDR4\n- Storage: 512GB SSD\n- Display: 15.6-inch Full HD (1920x1080)\n- Battery Life: Up to 10 hours\n- Connectivity: Wi-Fi 5, Bluetooth 4.2\n- Ports: 1x USB-C, 2x USB 3.0, 1x HDMI, 1x 3.5mm audio jack\n\nFAQs:\n1. What operating system does the laptop come with?\n   - The laptop comes with Windows 10 Home pre-installed.\n\n2. Can I upgrade the RAM or storage later?\n   - Yes, the RAM and storage are both user-serviceable. Please refer to the user manual for details.\n\n3. Is a warranty included with the purchase?\n   - Yes, it comes with a 1-year manufacturer's warranty.\n\n4. Does the laptop support external monitors?\n   - Yes, you can connect external monitors via the HDMI port.\n\nTags: Laptop, Electronics, Portable, Affordable, Student, Business\n```"}


created_at: 2024-12-06 09:37:35
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{"type": "product return policy", "product": "Headphones", "source": "product_Headphones_policy.txt", "chroma:document": "```\nHeadphones Cancellation Policy Document\n\nProduct ID: 3\nName: Headphones\nPrice: $387.03\nCancellation Fee: $3.91\nValidity Period: 18 Days\n\n---\n\nCancellation Policy\nCustomers may cancel their order of headphones under the following conditions:\n\nBefore Shipment:\n- Cancellations before the shipment of the headphones incur no charges. \n- To cancel an order that has not been shipped, customers must contact customer support promptly.\n\nAfter Shipment:\n- For cancellations requested after the headphones have been shipped but before reaching the customer, a cancellation fee of $3.91 will be applied.\n- Customers must notify customer support about the cancellation, which will be effective immediately upon confirmation.\n\nBeyond Validity Period:\n- Cancellations will not be accepted beyond the 18-day validity period from the date of purchase.\n- The cancellation request must be made within the validity period to be eligible for the respective fees.\n\n---\n\nReturn Policy\nEligibility for Return:\n- Headphones may be returned within 18 days of purchase, provided they are in original condition without signs of damage or excessive wear.\n- All original packaging, accessories, and documentation must be included in the return.\n\nNon-Returnable Cases:\n- Returns will not be accepted if:\n  - The headphones show signs of physical damage or abuse.\n  - The packaging is missing or severely damaged.\n  - Any accessories, including charging cables or adapters, are missing.\n\nRefund Process:\n- Refunds will be processed within 7-10 business days after approval of the return.\n- Refunds will exclude the cancellation fee, if applicable, and will be issued through the original payment method used for the purchase.\n\n---\n\nWarranty Policy\nWhat is Covered:\n- The headphones come with a one-year warranty covering defects in materials and workmanship, including:\n  - Sound playback issues (static, dropouts).\n  - Faulty controls or buttons.\n  - Defective battery performance.\n\nWhat is Not Covered:\n- The following are not covered under warranty:\n  - Damage due to accidents or misuse.\n  - Issues caused by unauthorized repairs or modifications.\n  - Normal wear and tear, including ear pads and headbands.\n\nWarranty Service Process:\n- To initiate a warranty claim, customers must contact customer support with proof of purchase.\n- Claims will be assessed, and if covered, the headphones will be repaired or replaced at no additional charge.\n\n---\n\nCancellation and Warranty Overlap Policy:\n- If a cancellation request is made within the warranty period, the cancellation fee will be waived if the headphones are determined to have a covered defect.\n- If no defect is found, the standard cancellation policy will apply, including applicable charges.\n\n---\n\nSatisfaction Guarantee:\n- Customers can return the headphones within the 18-day satisfaction guarantee if they do not meet their expectations, provided they meet return eligibility.\n- A full refund will be issued minus any applicable cancellation fees.\n\n---\n\nAdditional Information:\n- Inspection Process: All returned headphones will undergo a thorough inspection to determine the eligibility for refund or warranty service.\n- Legal Compliance: The above policies comply with consumer protection laws in the relevant jurisdictions.\n\n---\n\nTags:\nCancellation Fee Applicable, Returnable, Warranty Included, Satisfaction Guaranteed\n```"}


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{"type": "product description", "product": "Speaker", "source": "product_Speaker_description.txt", "chroma:document": "```\nProduct Information:\n\nProduct ID: 9  \nName: Speaker  \nPrice: $212.55  \nCancellation Fee: $2.56  \nValidity Period: 10 Days  \n\nDescription:  \nExperience unparalleled sound quality with our advanced Speaker, designed to elevate your listening experience to new heights. Whether you\u2019re hosting a party, relaxing at home, or traveling, this speaker delivers crisp audio and deep bass, making every sound come alive. \n\nThe sleek and modern design fits seamlessly into any environment, while its robust build ensures durability for both indoor and outdoor use. With Bluetooth connectivity, you can easily pair your smartphone, tablet, or laptop to enjoy your favorite playlists without the hassle of wires. The long-lasting rechargeable battery ensures non-stop music enjoyment for hours on end, giving you the freedom to move without restrictions.\n\nEquipped with cutting-edge technologies, including noise cancellation and advanced audio drivers, this Speaker reproduces crystal-clear audio across various frequencies. Whether listening to music, watching movies, or taking calls, enjoy a premium sound experience that immerses you in every moment.\n\nTake your sound experience to the next level with our Speaker\u2014a perfect blend of style, portability, and exceptional sound quality.\n\nSpecifications:  \n- Type: Wireless Bluetooth Speaker  \n- Output Power: 20W  \n- Battery Life: Up to 12 hours  \n- Connectivity: Bluetooth 5.0  \n- Range: 33 feet  \n- Built-in Microphone: Yes  \n- Dimensions: 8.5 x 4.5 x 3.5 inches  \n- Weight: 2.5 lbs  \n\nFAQs:  \n1. What devices can I connect to the speaker?  \n   - You can connect any Bluetooth-enabled device such as smartphones, tablets, and laptops.\n\n2. How long does the speaker take to charge?  \n   - It typically takes about 3-4 hours to fully charge the battery.\n\n3. Can I use the speaker while it is charging?  \n   - Yes, you can use the speaker while it is connected to a power source.\n\n4. Is the speaker waterproof?  \n   - No, the speaker is not waterproof, but it is splash-resistant.\n\nTags: Speaker, Bluetooth, Wireless Audio, Portable, Music\n```"}


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# embedding_metadata

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```
Product Information:

Product ID: 6
Name: Wireless Ergonomic Mouse
Price: $473.85
Cancellation Fee: $2.88
Validity Period: 14 Days

Description:
Experience unparalleled comfort and precision with our Wireless Ergonomic Mouse. Designed for both professional and casual users, this mouse combines advanced technology with a user-friendly design to enhance your computing experience. The ergonomic shape ensures that your hand stays comfortable during extended use, reducing strain and promoting health.

Featuring a high-precision optical sensor, this mouse provides smooth tracking on various surfaces, making it an ideal choice for gamers, graphic designers, and professionals who demand accuracy. The 2.4GHz wireless technology gives you the freedom to move without being tethered to your device, and the included USB receiver guarantees a reliable connection.

The Wireless Ergonomic Mouse also includes customizable buttons, allowing you to program frequently used commands or shortcuts for increased productivity. With a battery life lasting up to 12 months on a single charge, you can work or play without the hassle of constantly replacing batteries. Whether you are at the office, at home, or on the go, this mouse is the perfect addition to your setup.

Specifications:
- Type: Wireless Ergonomic Mouse
- Sensor: High-Precision Optical Sensor
- Connectivity: 2.4GHz Wireless with USB Receiver
- Battery Life: Up to 12 months on a single charge
- Customizable Buttons: Yes
- Dimensions: 4.8 x 3.0 x 1.6 inches
- Weight: 120 grams

FAQs:
1. Is the mouse compatible with both Windows and Mac?
   - Yes, it is compatible with both Windows and macOS operating systems.

2. How do I connect the mouse to my computer?
   - Simply insert the USB receiver into an available USB port on your computer, and the mouse will connect automatically.

3. Can I adjust the sensitivity settings?
   - Yes, sensitivity settings can be adjusted through the software provided with the mouse.

4. Does the mouse have a rechargeable battery?
   - Yes, it features a rechargeable battery, and a USB charging cable is included.

Tags: Electronics, Mouse, Wireless, Ergonomic, High-Precision
```


key: chroma:document
string_value:
```
Charger Cancellation Policy Document

---

Product ID: 8
Name: Charger

---

**Return Policy**

**Eligibility for Return:**
- Customers can return the charger within 17 days from the date of purchase if it is unopened and in its original packaging.
- The charger must be unused and in new condition.

**Non-Returnable Cases:**
- Returns will not be accepted under the following circumstances:
  - The charger has been opened or used.
  - The original packaging is missing or damaged.
  - Receipt or proof of purchase is not provided.
  - Items returned after the 17-day return period.

**Refund Process:**
- After inspecting the returned charger, a full refund will be processed within 5 business days if the return is approved.
- Refunds will be issued to the original payment method.

---

**Cancellation Policy**

**Before Shipment:**
- Customers can cancel their order without any cancellation fee before the charger has been shipped.

**After Shipment:**
- A cancellation fee of $3.90 will apply for cancellations initiated after the charger has been delivered.

**Beyond Validity Period:**
- No cancellations are accepted beyond 17 days from the date of purchase.

---

**Warranty Policy**

**What is Covered:**
- The charger includes a 1-year warranty, covering manufacturing defects and failures that occur under normal usage conditions.

**What is Not Covered:**
- Warranty does not cover:
  - Damage resulting from misuse or mishandling.
  - Normal wear and tear.
  - Damage caused by third-party accessories.
  - Chargers that have been opened or tampered with.

**Warranty Service Process:**
- Warranty claims must be submitted through our customer support team.
- Customers will need to provide proof of purchase to initiate a warranty claim.
- Returns for warranty service must include all original components.

---

**Cancellation and Warranty Overlap Policy:**
- If a cancellation request is filed during the warranty period:
  - No cancellation fee will be applied if the product is defective and qualifies for warranty coverage.
  - If not defective, standard cancellation policy applies.

---

**Satisfaction Guarantee:**
- The charger comes with a 17-day satisfaction guarantee.
- If the charger does not meet expectations, customers may return it within the return period, adhering to the return policy.

---

**Additional Information**

**Inspection Process:**
- All returns will undergo an inspection to ensure that they meet return eligibility.

**Legal Compliance:**
- Policies comply with consumer protection laws in applicable regions.

---

**Tags:**
Returnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed
```


key: chroma:document
string_value:
```
Product Information:

Product ID: 4
Name: Monitor
Price: $74.24
Cancellation Fee: $1.49
Validity Period: 12 months

Description:
Enhance your workspace with our high-definition Monitor, designed to deliver vibrant visuals and a comfortable viewing experience. Whether you’re working from home, gaming, or enjoying movies, this monitor is engineered to meet all your display needs.

Boasting a sleek and modern design, this monitor features a slim bezel that maximizes screen real estate, allowing you to focus on what truly matters — your content. The 24-inch Full HD display (1920x1080 resolution) provides crisp images, rich colors, and impressive contrast, making everything from spreadsheets to videos come to life with stunning clarity.

With a rapid response time and a refresh rate of 75Hz, it reduces motion blur during fast-paced scenes, making it perfect for gamers who need that competitive edge. The built-in AMD FreeSync technology also minimizes tearing and stuttering, ensuring a smooth visual experience.

Connectivity won't be an issue with multiple ports available, including HDMI and VGA, so you can easily connect your laptop, desktop, or gaming console. The adjustable stand allows for optimal viewing angles, ensuring comfort during long hours of use. 

Experience versatile functionality, superior performance, and excellent value with our Monitor, your new essential tool for productivity and entertainment.

Specifications:
- Screen Size: 24 inches
- Resolution: 1920x1080 (Full HD)
- Panel Type: IPS
- Refresh Rate: 75Hz
- Response Time: 5ms
- Ports: 1x HDMI, 1x VGA
- VESA Mount Compatible: Yes
- Adjustable Stand: Yes (tilt)

FAQs:
1. What is the resolution of the monitor?
   - The monitor features a Full HD resolution of 1920x1080.

2. Can I mount this monitor on a wall?
   - Yes, it is VESA mount compatible.

3. Does it come with speakers?
   - This monitor does not have built-in speakers but has audio output for external speakers.

4. Is the monitor adjustable?
   - Yes, it has an adjustable stand for tilting to your desired angle.

Tags: Electronics, Monitor, Full HD, Gaming, Home Office
```


key: chroma:document
string_value:
```
# Shipping and Delivery Policies

**Effective Date:** October 1, 2023

## 1. Introduction
At Digicart, we strive to provide our customers with a seamless shopping experience, including fast and reliable shipping and delivery of electronic devices. This document outlines our shipping and delivery policies to ensure you have all the information you may need regarding your orders.

## 2. Shipping Areas
We currently offer shipping to the following locations:
- United States (all states)
- Canada
- International (select countries)

For a full list of countries eligible for international shipping, please refer to our International Shipping section on the website.

## 3. Shipping Methods
We offer various shipping methods to accommodate your needs:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Overnight Shipping (1 business day)

Shipping costs will depend on the weight of the items ordered, selected shipping method, and destination. 

## 4. Processing Time
All orders are processed within 1-2 business days. Orders placed after 2 PM EST will be processed the next business day. During promotional periods and holidays, processing times may be longer.

## 5. Shipping Costs
Shipping costs are calculated at checkout based on factors including:
- Shipping method selected
- Location
- Weight and dimensions of the packaged items

## 6. Delivery Timeframes
Delivery timeframes are estimated and may vary depending on the shipping method selected and your location. Digicart is not responsible for delays caused by external factors, including but not limited to weather, natural disasters, or carrier delays.

## 7. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order status through the tracking link provided.

## 8. International Shipping
For international orders, customs duties and taxes may apply. Customers are responsible for payment of these charges upon delivery. Please check with your local customs office for more details on potential fees. 

## 9. Issues With Delivery
If you encounter any issues with the delivery of your order, please contact our customer service team within 7 days of the expected delivery date. We will work with you and the carrier to resolve any issues as quickly as possible.

## 10. Order Cancellations
If you wish to cancel your order, please contact us within 1 hour of placing your order. Once an order has been shipped, it cannot be cancelled. You may return it according to our Return Policy.

## 11. Contact Us
If you have any questions or concerns regarding our shipping and delivery policies, please reach out to our customer service team at support@digicart.com or call us at 1-800-555-0199.

**Thank you for choosing Digicart! We appreciate your business and are committed to providing you with a great shopping experience.**
```


key: chroma:document
string_value:
```
Speaker Cancellation Policy Document

**Product ID:** 9  
**Name:** Speaker  
**Price:** $212.55  
**Cancellation Fee:** $2.56  
**Validity Period:** 10 days  

---

**Return Policy**  
Customers may return the speaker within 10 days of purchase, subject to the following conditions:

**Eligibility for Return:**
- The speaker must be in its original condition, undamaged, and unused.
- All original components must be returned, including:
  - Packaging materials (box, inserts).
  - Accessories (cables, remote).
  - Documentation (manuals, warranty cards).

**Non-Returnable Cases:**
- Returns will not be accepted if:
  - The speaker shows signs of physical damage, misuse, or tampering.
  - The original packaging is damaged or missing.
  - Any essential accessory is missing.
  - The warranty seal is removed or tampered with.

**Refund Process:**
- Upon inspection and approval of the return, a refund will be processed within 7 business days, minus any applicable cancellation fees.
- Refunds will be credited via the original payment method or store credits, based on customer preference.

---

**Cancellation Policy**  
Customers may cancel their order as follows:

**Before Shipment:**
- No charges apply for cancellations before the order is delivered.

**After Shipment:**
- A cancellation fee of $2.56 will apply for cancellations initiated after delivery.

**Beyond Validity Period:**
- No cancellations will be accepted beyond 10 days from the purchase date, unless the speaker is found defective under the warranty policy.

---

**Warranty Policy**  
The speaker includes a 1-year manufacturer warranty from the date of purchase, covering the following aspects:

**What is Covered:**
- Electrical Failures: Issues affecting functionality and sound quality.
- Connectivity Problems: Issues with Bluetooth, wired connections, or port malfunctions.

**What is Not Covered:**
- Physical Damage: Cracks, scratches, or dents due to mishandling.
- Liquid Damage: Damage from spills or contact with moisture.
- User-initiated changes: Modifications or repairs by unauthorized personnel.
- Accessories: External peripherals unless they demonstrate manufacturing defects.
  
**Warranty Service Process:**
- Warranty claims must go through authorized service centers only.
- Proof of purchase (original invoice) is required to initiate a warranty claim.
- For assistance, contact customer support or visit our warranty portal at warranty.example.com.

---

**Cancellation and Warranty Overlap Policy**  
- If a cancellation request is submitted during the warranty period:
  - A diagnostic evaluation will determine if the speaker has a covered defect.
  - If the speaker qualifies for warranty repair or replacement, the cancellation fee will be waived.
  - If no defect is found, the standard cancellation policy applies including applicable fees.
- Customers are encouraged to consult customer support to explore repair or return options prior to initiating a cancellation.

---

**Satisfaction Guarantee**  
- The speaker is backed by a 10-day satisfaction guarantee.
- If the speaker does not meet performance expectations and meets return conditions, a full refund will be issued, minus applicable fees.

---

**Additional Information**

- **Inspection Process:** Returns and warranty claims will undergo a quality inspection before approval.
- **Legal Compliance:** Policies comply with applicable consumer protection laws in your region.

---

**Tags**  
Returnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed
```


key: chroma:document
string_value:
```
Product Information:

Product ID: 8
Name: Charger
Price: $258.07
Cancellation Fee: $3.90
Validity Period: 17 Days

Description:
Power up your devices with our high-efficiency Charger, designed to deliver fast and reliable charging for a variety of electronic devices. Built with advanced technology, this charger ensures optimal performance and protects your devices from overcharging, overheating, and short-circuiting.

With its sleek design and compact size, this charger is perfect for both home and travel use. It features multiple USB ports, allowing you to charge several devices simultaneously, making it an ideal choice for those who are always on the go.

Crafted from premium materials, this charger not only provides durability but also enhances energy efficiency, making it an eco-friendly choice for conscious consumers. It is compatible with a wide range of devices, including smartphones, tablets, and other USB-powered gadgets.

Specifications:
- Output Power: 30W
- Ports: 3 x USB-A, 1 x USB-C
- Input Voltage: AC 100-240V
- Output Voltage: 5V/9V/12V (adaptive)
- Protection: Overcharge, overheat, and short-circuit protection
- Dimensions: 3.8 x 2.5 x 1.2 inches
- Weight: 0.4 lbs

FAQs:
1. Is this charger compatible with fast charging?
   - Yes, it supports fast charging for compatible devices.

2. How many devices can I charge at once?
   - You can charge up to 4 devices simultaneously using the USB ports.

3. Does the charger come with a cable?
   - No, the charger does not include a cable; however, it is compatible with standard USB cables.

4. What is the warranty period for the charger?
   - The charger comes with a 1-year manufacturer warranty.

Tags: Electronics, Charger, Fast Charging, Portable, USB Charging
```


key: chroma:document
string_value:
```
Product Information:

Product ID: 10
Name: Camera
Price: $432.92
Cancellation Fee: $3.45
Validity Period: 13 months

Description:
Capture your world like never before with our high-performance Camera, designed to meet the needs of both amateur enthusiasts and professional photographers. This versatile camera combines advanced technology with ease of use, making it the perfect tool for documenting life’s precious moments, delivering stunning images with clarity and detail.

Featuring a state-of-the-art 24 MP sensor, this Camera produces breathtaking HD photographs and vibrant videos, ensuring every shot is a masterpiece. Its quick autofocus and continuous shooting capabilities allow you to seize the perfect moment in fast-paced environments, while the user-friendly interface makes it easy for anyone to start shooting right away.

The camera is designed with a lightweight, durable body, making it ideal for travel and outdoor adventures. Whether you’re exploring new landscapes, attending events, or capturing everyday life, the Camera’s compact design and ergonomic grip provide maximum comfort and portability.

With a variety of shooting modes and customizable settings, you can fully unleash your creativity—explore manual controls, shoot in low light, use filters, or try HDR photography. Additionally, built-in Wi-Fi and Bluetooth allow for seamless sharing of your favorite images to social media, ensuring that friends and family can enjoy your adventures instantly.

Specifications:
- Sensor: 24 MP APS-C Sensor
- ISO Range: 100-25600
- Video Resolution: 4K at 30fps
- Lens Compatibility: Interchangeable with various lens options
- Continuous Shooting Speed: Up to 6 fps
- Display: 3-inch LCD with touch functionality
- Connectivity: Wi-Fi, Bluetooth

FAQs:
1. Does the camera come with a lens?
   - Yes, it includes a standard zoom lens with the purchase.

2. Can I use external flash with this camera?
   - Yes, it has a hot shoe mount for external flash units.

3. How long is the battery life?
   - The battery lasts approximately 700 shots on a full charge.

4. Is there a warranty for the camera?
   - Yes, a 1-year manufacturer warranty is included.

Tags: Camera, Photography, HD, 4K, Travel, Electronics
```


key: chroma:document
string_value:
```
Camera Cancellation Policy Document

Product ID: 10
Name: Camera

---

Return Policy
Customers may return the camera within 13 days of purchase, subject to the following conditions:

Eligibility for Return:
- The camera must be in its original condition, free from signs of physical damage, misuse, or tampering.
- All original components must be returned, including:
  - Packaging materials (box, inserts).
  - Accessories (lens, battery, straps).
  - Documentation (manuals, warranty cards).

Non-Returnable Cases:
- Returns will not be accepted if:
  - The camera has been altered or repaired.
  - There are visible signs of misuse or water damage.
  - The serial number or warranty seal is missing or defaced.
  - Any original accessory or packaging is missing.

Refund Process:
- Upon inspection and approval of the return, a full refund will be processed within 7 business days, minus applicable cancellation fees, if any.
- Refunds will be credited via the original payment method or store credit, based on customer preference.

---

Cancellation Policy
Customers may cancel their order as follows:

Before Shipment:
- No charges apply for cancellations before the camera is delivered.

After Shipment:
- A cancellation fee of $3.45 will apply for cancellations initiated after delivery.

Beyond Validity Period:
- No cancellations will be accepted beyond 13 days from the purchase date.

---

Warranty Policy
The camera includes a 1-year manufacturer warranty from the date of purchase, covering the following aspects:

What is Covered:
- Defects in materials or workmanship affecting image quality or operation.
- Issues with built-in features (flash, stabilization) under normal usage conditions.
- External damage not caused by misuse or neglect.

What is Not Covered:
- Physical Damage: Cracks, scratches, or dents caused by mishandling.
- Water Damage: Any damage resulting from exposure to liquid.
- Software Issues: Problems originating from third-party applications or corrupt data.
- Normal Wear: Usual wear and tear from regular use, including cosmetic imperfections.

Warranty Service Process:
- Warranty claims must be done through authorized service centers only.
- Proof of purchase (original invoice) is required to initiate a warranty claim.
- For assistance, contact customer support or visit our warranty portal at warranty.example.com.

---

Cancellation and Warranty Overlap Policy
- If a cancellation request is made during the warranty period:
  - A diagnostic assessment will determine if the camera has a covered defect.
  - If covered, the cancellation fee is waived.
  - If no defect is found, the standard cancellation policy applies, including applicable fees.
- Customers are encouraged to consult customer support regarding repair or return options before initiating a cancellation.

---

Satisfaction Guarantee
- The camera is covered by a 13-day satisfaction guarantee.
- If the camera does not meet performance expectations and meets return conditions, a full refund will be issued, minus applicable fees.

---

Additional Information

- Inspection Process: Returns and warranty claims will undergo a quality inspection before approval.
- Legal Compliance: Policies comply with applicable consumer protection laws in your region.

---

Tags
Returnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed
```


key: chroma:document
string_value:
```
Smartphone Cancellation Policy Document

Product ID: 2
Name: Smartphone
Price: $117.39
Cancellation Fee: $0.19
Validity Period: 30 days

---

Cancellation Policy Overview
This document outlines the cancellation policy for the Smartphone. Please read carefully to understand your rights and responsibilities regarding cancellations and returns.

---

Return Policy

Eligibility for Return:
- The Smartphone must be returned in its original condition with all accessories, including:
  - Original packaging (box, inserts).
  - Power adapter and charging cable.
  - Documentation (user manual, warranty card).

Non-Returnable Cases:
- Returns will not be accepted under the following circumstances:
  - The Smartphone has been physically damaged or shows signs of misuse.
  - The device is missing its original packaging or accessories.
  - There is any alteration to the device, including software modifications.

Refund Process:
- Refunds will be processed within 7 business days after inspection and approval of the returned Smartphone.
- The refund will be issued via the original payment method, minus any applicable cancellation fees.

---

Cancellation Policy

Before Shipment:
- If a cancellation request is made before the Smartphone has shipped, no cancellation fee will be applied.

After Shipment:
- If a cancellation request is made after the Smartphone has shipped, a cancellation fee of $0.19 will be deducted from the total refund amount.

Beyond Validity Period:
- Cancellations will not be accepted beyond the validity period of 30 days from the purchase date. 

---

Warranty Policy

What is Covered:
- The warranty covers defects in material and workmanship for the Smartphone, valid for a period of 1 year from the date of purchase. This includes:
  - Hardware issues (screen failures, battery defects).
  - Manufacturer-related problems affecting device performance.

What is Not Covered:
- Defects resulting from:
  - Accidental damage, including drops and liquid exposure.
  - Unauthorized repairs or modifications.
  - Software issues not caused by manufacturer defects.

Warranty Service Process:
- Warranty claims must be initiated through our customer support or designated service centers.
- Proof of purchase (original invoice) is required to validate warranty claims.
  
---

Cancellation and Warranty Overlap Policy:
- A cancellation request made during the warranty period will be subject to a diagnostic check.
- If a defect is confirmed under warranty, the cancellation fee will be waived.
- If no defect is found, the standard cancellation policy applies.

---

Satisfaction Guarantee:
- The Smartphone includes a 30-day satisfaction guarantee.
- If the product does not meet performance expectations and is returned in acceptable conditions, a full refund will be processed, less any applicable fees.

---

Additional Information:

Inspection Process:
- All returned Smartphones will go through a quality inspection to ensure compliance with return eligibility.

Legal Compliance:
- The policy complies with relevant consumer protection laws.

---

Tags:
Returnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed

```


key: chroma:document
string_value:
```
Tablet Cancellation Policy Document

Product ID: 7
Name: Tablet

---

Return Policy
Customers may return the tablet within 24 days of purchase, subject to the following conditions:

Eligibility for Return:
- The tablet must be in its original condition without signs of physical damage, misuse, or tampering.
- All original components must be returned, including:
  - Packaging materials (box, inserts).
  - Accessories (charger, stylus, cables).
  - Documentation (manuals, warranty cards).

Non-Returnable Cases:
- Returns will not be accepted if:
  - The tablet has been altered, repaired, or tampered with.
  - There is visible physical damage or signs of liquid exposure.
  - The serial number or warranty seal is missing or defaced.
  - Any original accessory or packaging is missing.

Refund Process:
- Upon inspection and approval of the return, a full refund will be processed within 7 business days, minus applicable cancellation fees, if any.
- Refunds will be credited via the original payment method or store credits, based on customer preference.

---

Cancellation Policy
Customers may cancel their order as follows:

Before Shipment:
- No charges apply for cancellations before the order is delivered.

After Shipment:
- A cancellation fee of $3.90 will apply for cancellations initiated after delivery.

Beyond Validity Period:
- No cancellations will be accepted beyond 24 days from the purchase date, unless the tablet is found defective under the warranty policy.

---

Warranty Policy
The tablet includes a 1-year manufacturer warranty from the date of purchase, covering the following aspects:

What is Covered:
- Hardware Failures: Issues with motherboard, processor, RAM, or storage.
- Display Problems: Dead pixels, flickering, or backlight issues.
- Input Devices: Malfunctions in the touchscreen or buttons.
- Battery Performance: Defects such as rapid discharge (not due to normal wear).
- Port and Connectivity Issues: Non-functional charging port or connection ports.

What is Not Covered:
- Physical Damage: Cracks, scratches, or dents caused by mishandling.
- Liquid Damage: Spills, immersion, or exposure to moisture.
- Software Issues: Malware, corrupted operating system, or third-party software conflicts.
- Accessories: External peripherals, chargers, or cases, unless they have a manufacturing defect.
- Normal Wear: Minor cosmetic imperfections or expected wear and tear.

Warranty Service Process:
- Warranty claims must be processed through authorized service centers only.
- Proof of purchase (original invoice) is required to initiate a warranty claim.
- For assistance, contact customer support or visit our warranty portal at warranty.example.com.

---

Cancellation and Warranty Overlap Policy
- If a cancellation request is made during the warranty period:
  - A diagnostic evaluation will determine if the tablet has a covered defect.
  - If the tablet qualifies for warranty repair or replacement, the cancellation fee is waived.
  - If no defect is found, the standard cancellation policy applies, including applicable fees.
- Customers are advised to consult customer support to explore repair or return options before initiating a cancellation.

---

Satisfaction Guarantee
- The tablet is covered by a 24-day satisfaction guarantee.
- If the tablet does not meet performance expectations and meets return conditions, a full refund will be issued, minus applicable fees.

---

Additional Information
- Inspection Process: Returns and warranty claims will undergo a quality inspection before approval.
- Legal Compliance: Policies comply with applicable consumer protection laws in your region.

---

Tags
Returnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed
```


key: chroma:document
string_value:
```
# Digicart Grievance Addressal Policy

## Policy Statement
At Digicart, we aim to provide our customers with an exceptional shopping experience. However, we understand that there may be occasions when customers have grievances or concerns regarding our products or services. We are committed to addressing these grievances promptly, fairly, and effectively.

## Scope
This policy applies to all customers of Digicart who have experienced issues with their orders, products, or services. It covers grievances related to:
- Product defects or discrepancies
- Order fulfillment issues
- Customer service experiences
- Delivery delays
- Billing issues

## Grievance Procedure

### Step 1: Contact Customer Support
Customers are encouraged to reach out to our Customer Support team as the first step in addressing any grievances. This can be done through:
- **Email**: support@digicart.com
- **Phone**: 1-800-DIGICART (1-800-344-4227)
- **Live Chat**: Available on our website from 9 AM to 8 PM (EST)

### Step 2: Provide Necessary Information
When contacting Customer Support, please provide the following information:
- Order number
- Description of the issue
- Any relevant photographs or documents
- Contact information

### Step 3: Acknowledgment of Grievance
Upon receipt of the grievance, Digicart will acknowledge the complaint within 24 hours, providing a unique grievance reference number for tracking purposes.

### Step 4: Investigation
Digicart will investigate the grievance within 3 business days. Our team may contact the customer for additional information or clarification during this investigation.

### Step 5: Resolution
After the investigation, Digicart will communicate the findings to the customer via their preferred contact method. Resolutions may include, but are not limited to:
- Product replacement
- Refund processing
- Service recovery measures
- Apology and explanation

### Step 6: Escalation
If a customer is not satisfied with the resolution provided, they can escalate the grievance to the Grievance Redressal Committee by emailing escalation@digicart.com. Please include:
- Original grievance details
- Previous communications with Customer Support
- Any applicable reference numbers

The Grievance Redressal Committee will review escalations within 5 business days and provide a final decision.

## Timeframes
- Initial acknowledgment: Within 24 hours
- Investigation period: Within 3 business days
- Resolution communication: Within 7 business days from acknowledgment
- Escalation review: Within 5 business days from escalation receipt

## Confidentiality
All grievances will be handled with utmost confidentiality. Personal information of customers will not be disclosed to third parties without customer consent, unless required by law.

## Record Keeping
Digicart will maintain records of all grievances and their respective resolutions for a minimum of 2 years to review trends and improve our services.

## Policy Review
This Grievance Addressal Policy will be reviewed annually to ensure its effectiveness and compliance with relevant laws.

## Contact Us
For any inquiries regarding this policy, please contact:
- **Email**: legal@digicart.com
- **Phone**: 1-800-DIGICART (1-800-344-4227)

This policy is effective as of [Insert Date].
```


key: chroma:document
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```
# Website Terms of Service

Effective Date: [Insert Date]

Welcome to DigiCart! These Terms of Service ("Terms") govern your use of our website located at www.digicart.com ("Site"), and any related services we provide (collectively, the "Services"). By accessing or using our Site and Services, you agree to comply with these Terms. If you do not agree, you must not access or use our Site and Services.

## 1. Acceptance of Terms
By using the Services, you represent that you are at least 18 years old or have the consent of a parent or guardian. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

## 2. Changes to Terms
DigiCart reserves the right to modify these Terms at any time. We will provide notice of changes by posting the updated Terms on our Site with a new effective date. Your continued use of the Services after changes constitutes acceptance of the new Terms.

## 3. Account Registration
To access certain features of our Site, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update your account information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

## 4. User Conduct
You agree not to use the Site or Services for any unlawful purpose or in any way that may damage or impair the Site or interfere with other users' access to the Site. Prohibited activities include, but are not limited to:
- Posting false or misleading information
- Attempting to gain unauthorized access to the Site or its related systems
- Engaging in any form of harassment or abuse

## 5. Intellectual Property
All content on the Site, including text, graphics, logos, and images, are the property of DigiCart or its content suppliers and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without express written permission from DigiCart.

## 6. Product Descriptions and Pricing
DigiCart strives to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. Prices are subject to change without notice, and we reserve the right to correct any errors.

## 7. Order Acceptance and Cancellation
All orders placed on the Site are subject to acceptance by DigiCart. We reserve the right to limit the quantity of items purchased and to refuse any order for any reason. If we cancel an order after your payment has been processed, we will refund the payment amount.

## 8. Disclaimer of Warranties
The Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. DigiCart disclaims all warranties, including the implied warranties of merchantability and fitness for a particular purpose.

## 9. Limitation of Liability
To the fullest extent permitted by law, DigiCart will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Services.

## 10. Indemnity
You agree to indemnify and hold harmless DigiCart, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses arising out of or related to your violation of these Terms or use of the Services.

## 11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

## 12. Termination
DigiCart may terminate or suspend your account and access to the Site at any time, without notice, for conduct that DigiCart believes violates these Terms or is harmful to other users or DigiCart.

## 13. Contact Information
For any questions or concerns about these Terms, please contact us at:
Email: support@digicart.com
Phone: [Insert Phone Number]

By using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

*Last updated: [Insert Date]*
```


key: chroma:document
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```
Keyboard Cancellation Policy Document

Product ID: 5
Name: Keyboard

---

Return Policy
- Customers can return the keyboard within 12 days of purchase, provided the following conditions are met.

Eligibility for Return:
- The keyboard must be in its original condition, with no signs of physical damage or misuse.
- All original components must be returned, including:
  - Packaging materials (box, inserts).
  - Accessories (replacement keycaps, USB cable).
  - Documentation (manuals, warranty cards).

Non-Returnable Cases:
- Returns will not be accepted if:
  - The keyboard has been altered, repaired, or tampered with.
  - There are visible physical damages or signs of wear.
  - The serial number or warranty seal is missing or damaged.
  - Any original accessory or packaging is missing.

Refund Process:
- After inspection and approval of the return, a full refund will be processed within 7 business days, minus applicable cancellation fees.

---

Cancellation Policy
- Customers may cancel their order as follows:

Before Shipment:
- No cancellation charges apply if the cancellation is made before shipment of the keyboard.

After Shipment:
- A cancellation fee of $0.44 will apply for cancellations initiated after the keyboard has been delivered.

Beyond Validity Period:
- No cancellations will be accepted beyond 12 days from the purchase date, except in cases where the keyboard is found defective under warranty.

---

Warranty Policy
The keyboard includes a 1-year manufacturer warranty from the date of purchase, covering the following:

What is Covered:
- Manufacturing defects including:
  - Non-functional keys.
  - Connectivity issues (if applicable, for wireless models).
  - Malfunctions in backlighting or macro functions.

What is Not Covered:
- Physical damage (cracked or broken keys).
- Wear and tear from normal usage.
- Damage caused by liquid spills or misuse.
- Any missing accessories not returned with the keyboard.

Warranty Service Process:
- Warranty claims must be processed through authorized service centers only.
- Proof of purchase (original invoice) is required to initiate a warranty claim.
- For assistance, contact customer support or visit our warranty portal at warranty.example.com.

---

Cancellation and Warranty Overlap Policy
- If a cancellation request is made during the warranty period:
  - A diagnostic evaluation will determine if the keyboard has a covered defect.
  - If the keyboard qualifies for warranty repair or replacement, the cancellation fee may be waived.
  - If no defect is found, the standard cancellation policy will apply, including applicable fees.
- Customers should contact customer support to discuss repair or return options before initiating a cancellation.

---

Satisfaction Guarantee
- The keyboard is backed by a 12-day satisfaction guarantee.
- If the product does not meet performance expectations and is returned in accordance with the return conditions, a full refund will be issued, minus applicable fees.

---

Additional Information

- Inspection Process: All returns and warranty claims will undergo a quality inspection prior to approval.
- Legal Compliance: Policies comply with all applicable consumer protection laws relevant to your region.

---

Tags
Returnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed
```


key: chroma:document
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```
# Payment Card Industry Data Security Standard (PCI DSS) Policy

## Policy Statement
This Payment Card Industry Data Security Standard (PCI DSS) policy establishes the security requirements for handling, processing, and storing cardholder data at Digicart, an e-commerce store dedicated to providing a secure environment for our customers and their payment information. 

## Purpose
The purpose of this policy is to ensure that Digicart complies with PCI DSS requirements, providing a framework for safeguarding sensitive card information and protecting against data breaches.

## Scope
This policy applies to all employees, contractors, and third-party service providers who have access to the cardholder data environment (CDE) or who are involved in the management, processing, or storage of cardholder data for transactions conducted through Digicart.

## Definitions
- **Cardholder Data (CHD)**: Includes the cardholder's name, primary account number (PAN), expiration date, and service code.
- **Sensitive Authentication Data (SAD)**: Includes full track data (magnetic stripe data or equivalent on a chip), card verification codes (CVC), and PINs.

## Policy Components

### 1. Build and Maintain a Secure Network and Systems
- **Firewalls**: Implement and maintain a firewall configuration to protect cardholder data.
- **Routers and Switches**: Secure routers and switches configured to restrict unauthorized access.
- **Change Default Settings**: Do not use vendor-supplied defaults for system passwords and other security parameters.

### 2. Protect Cardholder Data
- **Data Encryption**: Encrypt cardholder data that is transmitted across open and public networks.
- **Store Data Securely**: Store cardholder data securely, ensuring need-to-know access is limited to authorized personnel only.
  
### 3. Maintain a Vulnerability Management Program
- **Antivirus Software**: Utilize and regularly update antivirus software.
- **Vulnerability Scans**: Conduct regular vulnerability scans and application security assessments.

### 4. Implement Strong Access Control Measures
- **Access Control**: Restrict access to cardholder data on a need-to-know basis.
- **User Authentication**: Implement strong authentication measures for all users accessing the data.

### 5. Regularly Monitor and Test Networks
- **Audit Logs**: Track and monitor all access to network resources and cardholder data.
- **Network Testing**: Conduct regular penetration testing and vulnerability scans.

### 6. Maintain an Information Security Policy
- **Security Policy**: Develop, publish, and disseminate security policies and procedures for the staff related to the security of cardholder data.

## Compliance and Enforcement
All employees and third-party vendors with access to cardholder data must comply with this policy. Violations of this policy will result in disciplinary action, which may include termination of employment, contract termination, and potential legal action.

## Review and Update of this Policy
This policy will be reviewed at least annually or after any significant change in policy, technology, or adeptness of data security measures.

## Contact Information
For questions or concerns regarding this policy, please contact the Compliance Officer at compliance@digicart.com.

## Acknowledgment
All employees are required to read, understand, and acknowledge their acceptance of this policy as a condition of employment.

Effective Date: [Insert Date]
```


key: chroma:document
string_value:
```
Product Information:

Product ID: 2  
Name: Smartphone  
Price: $117.39  
Cancellation Fee: $0.19  
Validity Period: 30 days  

Description:  
Introducing the latest Smartphone – a feature-packed device designed to keep you connected and enhance your mobile experience. With its sleek design, powerful performance, and advanced camera system, this smartphone is perfect for anyone who values style and functionality.

Equipped with a vibrant 6.5-inch HD display, you can enjoy your favorite movies, games, and social media feeds with stunning clarity and color accuracy. The smartphone runs on a robust octa-core processor, ensuring smooth multitasking and swift app launches. With 4GB of RAM and 64GB of internal storage (expandable via microSD), you'll have ample space for photos, videos, and apps.

Capture life's moments effortlessly with the state-of-the-art dual-camera setup on the rear, featuring a 48MP main sensor for clear, detailed photos even in low-light conditions. The 16MP front-facing camera is perfect for selfies and video calls.

Stay connected throughout the day with a long-lasting 4000mAh battery that supports fast charging, keeping you powered up when you need it most. The smartphone also features the latest connectivity options, including 4G LTE, Wi-Fi, and Bluetooth, ensuring you're always in touch.

With its user-friendly interface and access to the latest apps, this smartphone is a must-have accessory for anyone on the go.

Specifications:  
- Display: 6.5 inches HD (720 x 1600)  
- Processor: Octa-core  
- RAM: 4GB  
- Storage: 64GB (expandable via microSD)  
- Rear Camera: Dual 48MP + 5MP  
- Front Camera: 16MP  
- Battery: 4000mAh with fast charging support  
- Connectivity: 4G LTE, Wi-Fi, Bluetooth 5.0  
- Operating System: Android (latest version)  

FAQs:  
1. Does this smartphone come with a warranty?  
   - Yes, it includes a 1-year manufacturer warranty.

2. Can I expand the storage?  
   - Yes, the smartphone supports microSD cards up to 256GB.

3. Is the smartphone compatible with all carriers?  
   - Yes, it is unlocked and compatible with most major carriers.

4. Does the smartphone support NFC?  
   - Yes, NFC is supported for contactless payments and easy pairing with other devices.

Tags: Smartphone, Electronics, Mobile, Affordable
```


key: chroma:document
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```
Monitor Cancellation Policy Document

Product ID: 4
Name: Monitor

---

Return Policy

Eligibility for Return:
- Customers may return the monitor within 12 days of purchase.
- The monitor must be in its original packaging and condition without any signs of damage or usage.
- All original components must be included, such as:
  - Packaging (box, foam inserts).
  - Accessories (power cables, manuals).
  - Included documentation (warranty information).

Non-Returnable Cases:
- Returns will not be accepted if:
  - The monitor shows signs of physical damage (scratches, dents).
  - There is any evidence of liquid exposure or tampering.
  - The serial number is missing or altered.
  - Any original accessory is missing.

Refund Process:
- Upon receiving the returned monitor, an inspection will be conducted.
- If the return is approved, a full refund will be issued within 7 business days, minus the applicable cancellation fee of $1.49.
- Refunds will be processed via the original payment method.

---

Cancellation Policy

Before Shipment:
- Cancellations can be made without charge before the monitor is shipped.

After Shipment:
- A cancellation fee of $1.49 applies if the cancellation request is made after the monitor has been shipped.

Beyond Validity Period:
- Cancellation requests made after 12 days from the purchase date will not be accepted.

---

Warranty Policy

What is Covered:
- A 1-year manufacturer warranty from the date of purchase for any defects in material and workmanship.
- Issues including:
  - Display malfunctions (dead pixels, flickering).
  - Connectivity problems with ports (HDMI, VGA, etc.).
  - Image quality issues not due to user settings.

What is Not Covered:
- Physical damage from misuse or accidents.
- Any water or liquid damage.
- Software issues or settings that cause display problems.
- Normal wear and tear or cosmetic damage that does not affect functionality.
  
Warranty Service Process:
- To initiate a warranty claim, customers must contact customer support with proof of purchase.
- All warranty service must be processed through authorized service centers.

---

Cancellation and Warranty Overlap Policy:
- If the monitor is returned for cancellation but found to have a defect under warranty:
  - The cancellation fee will be waived.
  - The claim will be handled according to warranty terms.
- If no defect is found, standard cancellation fees will apply.

---

Satisfaction Guarantee:
- A 12-day satisfaction guarantee allows customers to return the monitor if it does not meet expectations, provided it is in returnable condition.

---

Additional Information:

- Inspection Process:
  - Returns will be carefully inspected to ensure compliance with return conditions.
  
- Legal Compliance:
  - All policies abide by consumer protection laws applicable in your region.

---

Tags:
Returnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed
```


key: chroma:document
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```
Product Information:

Product ID: 3
Name: Headphones
Price: $387.03
Cancellation Fee: $3.91
Validity Period: 18 months

Description:
Experience audio like never before with our premium headphones designed for audiophiles and casual listeners alike. The perfect blend of style and functionality, these headphones incorporate advanced noise-cancellation technology, delivering an immersive listening experience that allows you to escape into your favorite tunes and podcasts without distractions.

Crafted with comfort in mind, the ergonomically designed ear cups provide a snug fit, making them ideal for extended listening sessions whether you’re at home, commuting, or exercising. The sleek, modern design complements any outfit and lifestyle, ensuring that you not only sound great but look great too.

The headphones feature high-fidelity sound, designed to reproduce rich bass, clear mids, and crisp highs, allowing you to hear every detail of your music. With wireless Bluetooth connectivity, you can easily pair your device within seconds, enjoy up to 30 hours of playback time on a single charge, and control your music without having to reach for your phone.

Equipped with an integrated microphone, you can take calls without removing your headphones, ensuring seamless communication on the go. The durable build and foldable design make these headphones your perfect travel companion, easily stored in bags without taking up too much space.

Specifications:
- Type: Over-ear wireless headphones
- Connectivity: Bluetooth 5.0
- Battery Life: Up to 30 hours of playback
- Noise-Cancellation: Active Noise Cancelling (ANC) technology
- Audio Drivers: 40mm dynamic drivers
- Microphone: Built-in for calls
- Weight: 250 grams
- Color Options: Black, Silver, White

FAQs:
1. Are these headphones compatible with all Bluetooth devices?
   - Yes, they are compatible with any Bluetooth-enabled device.

2. Can I use them while exercising?
   - Yes, they are designed to be durable and comfortable for active use.

3. Do they come with a carrying case?
   - Yes, a protective carrying case is included with your purchase.

4. Is there a warranty?
   - Yes, these headphones come with a 1-year warranty for manufacturing defects.

Tags: Electronics, Headphones, Wireless, Noise-Cancelling, Audio Accessories
```


key: chroma:document
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```
Product Information:

Product ID: 5
Name: Keyboard
Price: $261.42
Cancellation Fee: $0.44
Validity Period: 12 months

Description:
Elevate your typing experience with our premium Keyboard, designed for professionals and enthusiasts alike. Crafted with a sleek, modern aesthetic, this keyboard isn’t just about looks; it combines functionality, comfort, and longevity into one outstanding product.

This Keyboard features mechanical switches for a tactile feedback experience, allowing for faster and more accurate typing. With customizable RGB backlighting, you can tailor the illumination to match your mood or workspace, providing a visually engaging experience. The anti-ghosting technology ensures that every keypress is registered, even during the most intense gaming sessions or when typing rapidly.

Built with high-quality materials, this keyboard is designed to withstand heavy use and maintain optimal performance over time. The ergonomic design minimizes strain on your wrists, ensuring hours of comfortable typing whether you're working, gaming, or enjoying your favorite online content.

The keyboard is compatible with various operating systems, including Windows, Mac, and Linux, making it a versatile addition to any setup. With its long-lasting durability and practical features, this Keyboard is perfect for professionals, gamers, or anyone who values quality in their typing tools.

Specifications:
- Type: Mechanical Keyboard
- Switch Type: Customizable Mechanical Switches
- Connectivity: Wired USB
- Backlight: RGB LED (customizable)
- Anti-Ghosting: Yes (N-Key Rollover)
- Key Life: 50 million keystrokes
- Dimensions: 16.5 x 5.5 x 1.5 inches
- Weight: 2.5 lbs

FAQs:
1. Is the keyboard compatible with Mac?
   - Yes, it is compatible with both Windows and Mac operating systems.

2. Can I customize the backlighting?
   - Absolutely! The RGB backlighting is fully customizable through software.

3. What type of switches does it have?
   - The keyboard features customizable mechanical switches for optimal typing performance.

4. How does the warranty work for this keyboard?
   - The keyboard comes with a 1-year warranty for manufacturing defects.

Tags: Electronics, Keyboard, Mechanical, Gaming, Ergonomic
```


key: chroma:document
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```
Mouse Cancellation Policy Document

Product ID: 6
Name: Mouse

---

Return Policy
Customers may return the mouse within 14 days of purchase, subject to the following conditions:

Eligibility for Return:
- The mouse must be in its original condition, unused, and free from physical damage.
- All original packaging and accessories (e.g., cables, manuals) must be included.

Non-Returnable Cases:
- Returns will not be accepted if:
  - The mouse shows signs of wear, damage, or misuse.
  - The original box or any packaging components are missing or damaged.
  - The mouse has been opened, used, or modified in any way.

Refund Process:
- Upon receipt and inspection of the returned mouse, a full refund will be processed within 5 business days, minus applicable cancellation fees, if any.
- Refunds will be credited through the original payment method.

---

Cancellation Policy
Customers may cancel their order as follows:

Before Shipment:
- Cancellations before the mouse has been shipped will incur no charges.

After Shipment:
- A cancellation fee of $2.88 will apply for cancellations made after the mouse has been delivered.

Beyond Validity Period:
- Cancellations will not be accepted beyond 14 days from the purchase date.

---

Warranty Policy
The mouse comes with a 6-month manufacturer warranty from the date of purchase, covering the following aspects:

What is Covered:
- Hardware Failures: Issues with buttons, sensors, or internal components.
- Connection Problems: Wireless connectivity issues or performance degradation.

What is Not Covered:
- Physical Damage: Signs of damage due to misuse or accidents.
- Wear and Tear: Issues due to regular wear, such as scroll wheel degradation.
- Software Issues: Configuration or compatibility problems with third-party applications.

Warranty Service Process:
- Warranty claims must be submitted through our customer service channel.
- Proof of purchase is required to process any warranty claims.

---

Cancellation and Warranty Overlap Policy
- If a cancellation request is made after the mouse has been delivered:
  - A diagnostic evaluation may be carried out to confirm any product defects.
  - If a defect is verified and falls under warranty coverage, the cancellation fee will be waived.
  - If no defect is found, the standard cancellation fee applies.

---

Satisfaction Guarantee
- The mouse is backed by a 14-day satisfaction guarantee.
- If the mouse does not meet customer expectations, and the return conditions are satisfied, a full refund will be issued, minus any applicable fees.

---

Additional Information

- Inspection Process: Returns are subject to a thorough inspection before approval for refunds.
- Legal Compliance: All policies comply with consumer protection laws applicable in your region.

---

Tags
Returnable, Warranty Included, Cancellation Fee Applicable, Satisfaction Guaranteed
```


key: chroma:document
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```
# Data Protection and Privacy Policy

## Introduction
At DigiCart, we are committed to protecting your personal information and your right to privacy. This Data Protection and Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

## Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to:
- Personal Identification Information: Name, email address, mailing address, phone number, payment information, etc.
- Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, date/time stamps, clickstream data, etc.
- Usage Data: Information about how you use our website, products, and services.

## How We Use Your Information
DigiCart uses the information we collect in various ways, including to:
- Process your transactions and manage your order.
- Communicate with you, including customer service and support.
- Send you promotional materials, updates, and other information pertaining to your purchase.
- Improve our website, products, and services.
- Detect, prevent, and address technical issues.

## Information Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:
- To comply with the law or to respond to legal requests.
- To protect the rights and safety of DigiCart, our customers, or others.
- In the event of a merger, acquisition, or sale of all or a portion of our assets.

## Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

## Your Rights
You have the right to:
- Access your personal data and receive a copy of it.
- Request correction of inaccurate or incomplete personal data.
- Request deletion of your personal information, subject to legal obligations.
- Withdraw consent to processing of your personal data where we rely on your consent.

## Cookies and Tracking Technologies
DigiCart uses cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.

## Changes to Our Privacy Policy
DigiCart reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy.

## Contact Us
If you have any questions about this Data Protection and Privacy Policy, please contact us:
- Email: support@digicart.com
- Phone: 1-800-555-0199

Thank you for shopping with DigiCart and for trusting us with your personal information.
```


key: chroma:document
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```
# Global Sales Tax Regulations Policy Document for Digicart

## Introduction
This document outlines the policies and procedures regarding global sales tax regulations applicable to all transactions conducted through Digicart, an e-commerce platform specializing in electronic devices. As a global entity, it is crucial to comply with the tax regulations of various jurisdictions where our customers reside.

## Scope
This policy applies to all employees, departments, and affiliates of Digicart engaging in transactions that are subject to sales tax. The policy pertains to all digital and physical sales of products listed on the Digicart platform.

## Compliance with Local Tax Laws
1. **Tax Identification**: Digicart shall obtain a tax identification number in all jurisdictions where it has a taxable presence to comply with local tax laws.
2. **Sales Tax Registration**: Digicart will register for sales tax-collecting purposes in states or countries where it meets the nexus threshold, as defined by local laws.
3. **Tax Rate Identification**: It is the responsibility of the finance department to stay updated on the applicable sales tax rates for all jurisdictions where sales occur.

## Customer Notification
1. **Tax Calculation**: Sales tax will be automatically calculated at checkout based on the shipping address provided by the customer. 
2. **Transparency**: Customers will be informed of any taxes that are applicable to their purchase prior to completing the transaction to ensure transparency.

## Exemptions
1. **Exempt Entities**: Digicart recognizes certain entities, such as non-profits or resellers, may be exempt from sales tax. Customers claiming exemption must provide valid documentation before finalizing their purchase.
2. **Tax Exemptions**: Customers eligible for tax exemptions should apply through designated channels, and it will be verified prior to processing any order.

## Sales Tax Remittance
1. **Timely Remittance**: Digicart will remit collected sales tax to the appropriate tax authorities within the deadlines specified by local laws to avoid penalties.
2. **Record-Keeping**: Detailed records of all sales tax collected and remitted will be maintained for audit purposes and in accordance with the local legal requirements.

## Audits and Compliance Checks
1. **Internal Audits**: Regular internal audits will be conducted to ensure compliance with this policy and relevant sales tax regulations.
2. **Cooperation with Authorities**: Digicart will fully cooperate with any tax audits conducted by local tax authorities and will provide necessary documentation on request.

## Policy Review
1. **Continuous Improvement**: This policy will be reviewed annually or as needed to ensure compliance with changing tax laws and regulations.
2. **Updates and Amendments**: Any amendments to the policy will be communicated to all stakeholders and employees.

## Conclusion
Failure to adhere to global sales tax regulations can result in substantial penalties and legal ramifications. By following the above policies, Digicart commits to maintaining compliance with all relevant tax laws in each jurisdiction it operates.

**Approved by**: [Name]  
**Position**: [Position]  
**Date**: [Date]
```


key: chroma:document
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```
Product Information:

Product ID: 7
Name: Tablet
Price: $234.50
Cancellation Fee: $3.90
Validity Period: 24 months

Description:
Experience the ultimate in portability and versatility with our cutting-edge Tablet. Perfect for work, play, or creativity, this device combines the power of a laptop with the convenience of a smartphone. With a stunning high-resolution display, you'll enjoy immersive visuals whether you're watching videos, browsing the web, or playing games. 

Equipped with a high-performance processor and ample RAM, the Tablet ensures smooth multitasking and swift performance for all your applications, from productivity tools to entertainment apps. Its lightweight design makes it easy to carry around, whether you're commuting to work, traveling, or simply lounging at home. 

The Tablet also comes with a long-lasting battery, allowing you to stay productive and entertained throughout the day without the fuss of frequent recharging. With support for both Wi-Fi and Bluetooth connectivity, you can stay connected to the internet and your accessories with ease.

Whether you're an artist looking to sketch on the go or a professional needing to present your work, this Tablet provides the functionality and flexibility you need in a sleek package.

Specifications:
- Display: 10.5-inch Full HD (1920x1200)
- Processor: Octa-core
- RAM: 4GB
- Storage: 64GB (expandable via microSD)
- Battery Life: Up to 12 hours
- Connectivity: Wi-Fi 802.11ac, Bluetooth 5.0
- Operating System: Android 11

FAQs:
1. Can I use a stylus with this tablet?
   - Yes, the tablet is compatible with most capacitive stylus pens for drawing and note-taking.

2. Does it support cellular connectivity?
   - This model is Wi-Fi only. However, there are LTE variants available.

3. Is there a warranty included with the tablet?
   - Yes, it comes with a 1-year manufacturer warranty.

4. Can I expand the storage?
   - Yes, you can expand the storage up to 512GB using a microSD card.

Tags: Tablet, Electronics, Portable, Android, High-Performance
```


key: chroma:document
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```
**Fair Trading Policy for DigiCart**

**1. Purpose**
The purpose of this Fair Trading Policy is to ensure that all activities conducted by DigiCart comply with relevant fair trading laws applicable in the regions we operate. This policy aims to foster transparency, fairness, and honesty in all transactions and interactions with customers, suppliers, and competitors.

**2. Scope**
This policy applies to all employees, officers, agents, representatives, and stakeholders engaged in the operation of DigiCart in any geographical region. It includes but is not limited to marketing practices, advertising, promotional tactics, sales processes, and customer service activities.

**3. Compliance with Fair Trading Laws**
DigiCart is committed to adhering to the following principles of fair trading:

- **Misleading Conduct**: DigiCart will not engage in conduct that is misleading or deceptive. All advertising, marketing, and promotional materials will provide accurate and clear information about our products and services.
- **Unconscionable Conduct**: DigiCart shall not take advantage of any consumer's vulnerability or circumstance to impose unfair terms or make unreasonable demands.
- **Price Indications**: All prices presented by DigiCart will be clear and unambiguous. Any claims regarding discounts, comparisons, or value propositions will be substantiated with evidence.
- **Product Representation**: All product descriptions, specifications, and images will accurately represent the products sold by DigiCart to avoid customer confusion or dissatisfaction.
  
**4. Consumer Rights**
DigiCart recognizes and respects consumer rights, which include:

- The right to receive accurate information about products and services prior to purchase.
- The right to obtain refunds or exchanges where applicable and in accordance with DigiCart’s Returns Policy.
- The right to fair treatment, free from harassment or misleading practices in all transactions.

**5. Complaint Handling**
DigiCart is dedicated to addressing consumer complaints promptly and fairly. We will:

- Acknowledge receipt of complaints within five business days.
- Respond substantively to the complaint within fifteen business days.
- Maintain a record of complaints and resolutions for review and continuous improvement.

**6. Training and Awareness**
DigiCart will provide ongoing training for all employees regarding fair trading laws and ethical practices. This includes understanding regional laws relevant to fair trading and implementing best practices throughout our operations.

**7. Monitoring and Review**
DigiCart will regularly review its policies and procedures to ensure compliance with applicable fair trading laws. This review process will be conducted at least annually, and updates will be implemented as necessary.

**8. Non-Compliance**
Any breach of this Fair Trading Policy may result in disciplinary action, which can include termination of employment. DigiCart will also take necessary measures to rectify any non-compliance and mitigate against future occurrences.

**9. Contact Information**
For more information regarding this Fair Trading Policy, or to report a concern or complaint, please contact us at:

**DigiCart Customer Service**
Email: support@digicart.com
Phone: 1-800-DIGICART (1-800-344-4227)

**10. Effective Date**
This Fair Trading Policy is effective as of [Insert Effective Date].

---

**End of Policy Document**
```


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```
Product Information:

Product ID: 1
Name: Laptop
Price: $254.21
Cancellation Fee: $2.10
Validity Period: 17 days

Description:
Elevate your productivity and entertainment with our sleek and powerful Laptop. Designed for users on the go, this device seamlessly combines performance, portability, and style. Whether you're working on assignments, streaming your favorite shows, or browsing the web, this laptop delivers a smooth experience with its robust specifications.

The modern design features a lightweight chassis, making it easy to carry from place to place. Equipped with a stunning 15.6-inch Full HD display, enjoy bright and vibrant visuals that make everything come to life. The powerful processor ensures quick load times and efficient multitasking, while the ample storage provides plenty of space for your important files and media.

Stay connected with reliable Wi-Fi and Bluetooth capabilities, allowing you to connect to the internet and peripherals with ease. The long-lasting battery ensures you can work or play for hours without interruption, making it perfect for students, professionals, and casual users alike.

Specifications:
- Processor: AMD Ryzen 5 or Intel Core i5 (choose your preference)
- RAM: 8GB DDR4
- Storage: 512GB SSD
- Display: 15.6-inch Full HD (1920x1080)
- Battery Life: Up to 10 hours
- Connectivity: Wi-Fi 5, Bluetooth 4.2
- Ports: 1x USB-C, 2x USB 3.0, 1x HDMI, 1x 3.5mm audio jack

FAQs:
1. What operating system does the laptop come with?
   - The laptop comes with Windows 10 Home pre-installed.

2. Can I upgrade the RAM or storage later?
   - Yes, the RAM and storage are both user-serviceable. Please refer to the user manual for details.

3. Is a warranty included with the purchase?
   - Yes, it comes with a 1-year manufacturer's warranty.

4. Does the laptop support external monitors?
   - Yes, you can connect external monitors via the HDMI port.

Tags: Laptop, Electronics, Portable, Affordable, Student, Business
```


key: chroma:document
string_value:
```
Headphones Cancellation Policy Document

Product ID: 3
Name: Headphones
Price: $387.03
Cancellation Fee: $3.91
Validity Period: 18 Days

---

Cancellation Policy
Customers may cancel their order of headphones under the following conditions:

Before Shipment:
- Cancellations before the shipment of the headphones incur no charges. 
- To cancel an order that has not been shipped, customers must contact customer support promptly.

After Shipment:
- For cancellations requested after the headphones have been shipped but before reaching the customer, a cancellation fee of $3.91 will be applied.
- Customers must notify customer support about the cancellation, which will be effective immediately upon confirmation.

Beyond Validity Period:
- Cancellations will not be accepted beyond the 18-day validity period from the date of purchase.
- The cancellation request must be made within the validity period to be eligible for the respective fees.

---

Return Policy
Eligibility for Return:
- Headphones may be returned within 18 days of purchase, provided they are in original condition without signs of damage or excessive wear.
- All original packaging, accessories, and documentation must be included in the return.

Non-Returnable Cases:
- Returns will not be accepted if:
  - The headphones show signs of physical damage or abuse.
  - The packaging is missing or severely damaged.
  - Any accessories, including charging cables or adapters, are missing.

Refund Process:
- Refunds will be processed within 7-10 business days after approval of the return.
- Refunds will exclude the cancellation fee, if applicable, and will be issued through the original payment method used for the purchase.

---

Warranty Policy
What is Covered:
- The headphones come with a one-year warranty covering defects in materials and workmanship, including:
  - Sound playback issues (static, dropouts).
  - Faulty controls or buttons.
  - Defective battery performance.

What is Not Covered:
- The following are not covered under warranty:
  - Damage due to accidents or misuse.
  - Issues caused by unauthorized repairs or modifications.
  - Normal wear and tear, including ear pads and headbands.

Warranty Service Process:
- To initiate a warranty claim, customers must contact customer support with proof of purchase.
- Claims will be assessed, and if covered, the headphones will be repaired or replaced at no additional charge.

---

Cancellation and Warranty Overlap Policy:
- If a cancellation request is made within the warranty period, the cancellation fee will be waived if the headphones are determined to have a covered defect.
- If no defect is found, the standard cancellation policy will apply, including applicable charges.

---

Satisfaction Guarantee:
- Customers can return the headphones within the 18-day satisfaction guarantee if they do not meet their expectations, provided they meet return eligibility.
- A full refund will be issued minus any applicable cancellation fees.

---

Additional Information:
- Inspection Process: All returned headphones will undergo a thorough inspection to determine the eligibility for refund or warranty service.
- Legal Compliance: The above policies comply with consumer protection laws in the relevant jurisdictions.

---

Tags:
Cancellation Fee Applicable, Returnable, Warranty Included, Satisfaction Guaranteed
```


key: chroma:document
string_value:
```
Product Information:

Product ID: 9  
Name: Speaker  
Price: $212.55  
Cancellation Fee: $2.56  
Validity Period: 10 Days  

Description:  
Experience unparalleled sound quality with our advanced Speaker, designed to elevate your listening experience to new heights. Whether you’re hosting a party, relaxing at home, or traveling, this speaker delivers crisp audio and deep bass, making every sound come alive. 

The sleek and modern design fits seamlessly into any environment, while its robust build ensures durability for both indoor and outdoor use. With Bluetooth connectivity, you can easily pair your smartphone, tablet, or laptop to enjoy your favorite playlists without the hassle of wires. The long-lasting rechargeable battery ensures non-stop music enjoyment for hours on end, giving you the freedom to move without restrictions.

Equipped with cutting-edge technologies, including noise cancellation and advanced audio drivers, this Speaker reproduces crystal-clear audio across various frequencies. Whether listening to music, watching movies, or taking calls, enjoy a premium sound experience that immerses you in every moment.

Take your sound experience to the next level with our Speaker—a perfect blend of style, portability, and exceptional sound quality.

Specifications:  
- Type: Wireless Bluetooth Speaker  
- Output Power: 20W  
- Battery Life: Up to 12 hours  
- Connectivity: Bluetooth 5.0  
- Range: 33 feet  
- Built-in Microphone: Yes  
- Dimensions: 8.5 x 4.5 x 3.5 inches  
- Weight: 2.5 lbs  

FAQs:  
1. What devices can I connect to the speaker?  
   - You can connect any Bluetooth-enabled device such as smartphones, tablets, and laptops.

2. How long does the speaker take to charge?  
   - It typically takes about 3-4 hours to fully charge the battery.

3. Can I use the speaker while it is charging?  
   - Yes, you can use the speaker while it is connected to a power source.

4. Is the speaker waterproof?  
   - No, the speaker is not waterproof, but it is splash-resistant.

Tags: Speaker, Bluetooth, Wireless Audio, Portable, Music
```


