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Delete agents.py
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agents.py
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# Reference: https://github.com/openai/build-hours/blob/main/2-assistants/7_orchestration.py
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from openai import OpenAI
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from tools import transfer_to_sales_agent, transfer_to_issues_repairs_agent, transfer_to_triage_agent
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from tools import escalate_to_human
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from tools import execute_order, execute_refund, look_up_item
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from utils import function_to_schema
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MODEL = "gpt-4o-mini"
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def create_triage_agent(client):
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return client.beta.assistants.create(
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name="Triage Agent",
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instructions=(
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"You are a customer service bot for ACME Inc. "
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"Introduce yourself. Always be very brief. "
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"Gather information to direct the customer to the right department. "
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"But make your questions subtle and natural."
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),
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model=MODEL,
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tools=[{"type": "function", "function": function_to_schema(transfer_to_sales_agent)},
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{"type": "function", "function": function_to_schema(transfer_to_issues_repairs_agent)},
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{"type": "function", "function": function_to_schema(escalate_to_human)}],
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)
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def create_sales_agent(client):
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return client.beta.assistants.create(
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name="Sales Agent",
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instructions=(
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"You are a sales agent for ACME Inc."
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"Always answer in a sentence or less."
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"Follow the following routine with the user:"
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"1. Ask them about any problems in their life related to catching roadrunners.\n"
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"2. Casually mention one of ACME's crazy made-up products can help.\n"
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" - Don't mention price.\n"
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"3. Once the user is bought in, drop a ridiculous price.\n"
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"4. Only after everything, and if the user says yes, "
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"tell them a crazy caveat and execute their order.\n"
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""
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),
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model=MODEL,
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tools=[{"type": "function", "function": function_to_schema(execute_order)},
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{"type": "function", "function": function_to_schema(transfer_to_triage_agent)}],
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)
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def create_issues_repairs_agent(client):
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return client.beta.assistants.create(
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name="Issues and Repairs Agent",
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instructions=(
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"You are a customer support agent for ACME Inc."
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"Always answer in a sentence or less."
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"Follow the following routine with the user:"
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"1. First, ask probing questions and understand the user's problem deeper.\n"
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" - unless the user has already provided a reason.\n"
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"2. Propose a fix (make one up).\n"
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"3. ONLY if not satesfied, offer a refund.\n"
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"4. If accepted, search for the ID and then execute refund."
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""
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),
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model=MODEL,
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tools=[{"type": "function", "function": function_to_schema(look_up_item)},
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{"type": "function", "function": function_to_schema(execute_refund)},
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{"type": "function", "function": function_to_schema(transfer_to_triage_agent)}],
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)
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