content: Worst Panda I have ever been to!\n\nWorst staff and management of any fast food restaurant ever!  (I am just too lazy to call corporate and complain, but they just have no clue what they are doing.)\n\nFirst, up charge on everything. Felt like a typical Vegas scam - but all of the food was an additional fee. Then, soda machine was out, informed staff and was told they would fix it. I sat, I waited, I sat, I waited, I sat, I asked, then waited some more. Then eventually the \""manager\"" came out. I assume she was the manager, she had no name tag on, but she was wearing a different color tee-shirt. She said, oh, nothing is wrong with them, we checked it ten minutes ago. ???? What was I waiting for. I asked for a refund of my soda - she did, minus the tax ... she said oh, that is only $.02 - actually, I think it was $.12 - but not the point. Don't you refund it by entering it in the register? Strange ... and then, I commented my food was ice cold at this point. Told her I did not want any of it, she offered to bring over fresh food. Few minutes later, she brought me half of the order, and I waited another 10 minutes for the rest. \n\nTime for a training class in customer service 101.