content: Will never come here again!\n\nMy cat has cancer and was experiencing some new symptoms that needed possible ultrasounds. We came to this CVS location because it was after hours and the CVS I usually go to in Matthews wasn't going to have the ultrasound tech as soon as needed, so we drove 30 minutes in the opposite direction to this location in Huntersville.\n\nWhen we walked in around 10PM on a Friday, the place was packed to the brim. All the exam rooms were full and there were about 10 people in the lobby. Okay, so maybe that night we just had bad luck?\n\nNo. Our greeting at the front desk was awful. The secretary didn't even make eye contact with us and acted like we were inconveniencing her. She was appalling and rude. \n\nWe were told we would have to wait at least an hour because they were overly busy, which we understood. After a couple hours, we asked if we could just check our sick kitty into the ICU for the night and leave because we knew she needed overnight supervision.  Well, the secretary didn't even come relay the NO response to us.\n\nLuckily, not all of the staff were as dreadful as the secretary. But we ended up waiting over 5 hours (until 3:30AM), only to be told that they were admitting her into the ICU overnight and running tests (exactly as we requested before). I know the protocol was to have the doctor chat a moment in person before we left, but we felt that common sense wasn't being put to use at this facility.