content: Worst customer service I have ever received. I rented a beat up UHAUL truck from them, and when I returned it they accused me of \""backing into a tree.\"" Nick, the immature hothead that I was dealing with, never bothered to walk me outside and show me the damage in question. Just throws accusations at me without even asking me about it. I then wait at the counter for about 30 minutes (after I had spent the past 6 hours MOVING) for him to type some numbers on his computer. He basically ignores everything that I'm saying to him and stares at his computer. When he does reply to my questions or comments, he was rude and extremely unprofessional. After all this,  he casually gives me a bill for over $360 in damages. I immediately ask to speak with the manager, Dale, who did absolutely nothing to rectify the situation. He said that I would have to \""take it up with UHAUL.\"" He doesn't bother to ask me my side of the story or how he can help. Thankfully another employee was able to confirm that the scratch that they were trying to get me to pay $360 for was damage caused by a previous customer. It took over an hour to resolve all of this.You really shouldn't offer UHAUL rental if you are unwilling to deal with the problems that occur from your own incompetence, Dale. They also haven't responded to any of my emails asking for some sort of consolation and/or explanation. I guess they really don't care about their honest customers and their concerns. Pretty sad, considering that they're labeled as a \""family owned business.\"" My family and I will take our business elsewhere. And Nick, I pray to the heavens above that you find some inner peace and stop taking your frustrations out on honest, hard-working people. God Bless.