content: I spent the weekend working on a presentation for work, due Monday.  I visit the nearby Fedex around 5:30pm to print my masterpiece.  There is one worker there and she is helping a couple of girls with wedding announcements.  I wait.  10 minutes pass by.  She is sort of casually helping the girls...I haven't even been acknowledged yet.  10 more minutes pass by and I grow impatient.  \nFinally I am acknowledged after 20 minutes. (Yes I was keeping time)  She gave me an exasperated \""What do you need\"".  I want something printed and bound, a five minute job.  She asked, \""when do you want it\"".  I look around, surveying an empty location and said \""now\"".  \n\""We close in 20 minutes and I'm the only one here\"" was the response.  I am baffled, this is a 5 minute job.  I tell her I need this for a meeting on Monday morning and she keeps up with her \""we're closing\""  routine.\n\nSo, thanks for the creative solution my Fedex Friend.  I arrive 30 minutes before closing time and get no help.  Nothing.  One of the worst customer service experiences of my professional life.