content: This review is for the convention / meeting room facilities. And I am NOT IMPRESSED. In many other cities the Rio's convention and meeting room facilities would be considered downright opulent and something a city would be proud to have for hosting events. In Vegas, it's like yawn, been there, done that, it's a little dated and not all that. \n\nService: Hustle was the word of the day for our visit from the manager we directly worked with. Got service with a smile too. When a technical difficulty came up their IT staff was on the ball with a quick response. I always love that and give it mad praise when you get that kind of service. \n\nFood: The food was average. Pretty to look at, slow to get on the table, servers didn't pay attention and were sloppy in getting food on and off the tables and it is insulting to tea to lump their so called offering into the category of tea. Bleech. \n\nBut that's where the positive comments come to a halt. Seriously if you're paying premium money to rent a room for an event and they roll out a cheap projector that is broken to the point they put a 9 volt battery under one corner of it so it would project a level image onto the screen? Seriously? Of all the comps I've ever received in Vegas, a 9 volt battery to fix junk equipment is the worst on the list. (See the picture, you can't make this stuff up.)\n\nIf you forget a clicker for your Powerpoint, it's a cool $125 a day rental for something I could have bought for half price had I had the time to grab a cab and run to Fry's to buy one (including the cab fare and cabbie tip). I ended up making changes so it wasn't needed but the price they quoted takes \""FLEECING\"" to a whole other level. \n\nWhen I compare the Gold Coast to the Rio in terms of price vs. square footage, quality of the space, quality of the A/V equipment, and yes even the staff, the Gold Coast quite frankly kicks the Rio's ass HARD. Anyone renting space for a meeting and considering the Rio needs to think long and hard about it as most likely they are not receiving the best value for their money. \n\n2 Stars, and even the second star is one I'm on the fence about giving. But a placement on my Jackassery list is a must. As yes, I think sticking a braying jackass in place of the Rio's management team would do a better job of handling this place. (Again our one on site rep who I can't name was awesome considering she was working with crappy equipment). Oh and the extra valet we paid for...can someone give those guys some 5 hour energy before letting them loose to retrieve cars? Yeah, not happy. We deserve better. And we'll be getting better.