content: While it's a beautiful place, we had a highly unfortunate experience here. Though we prepaid for our reservation 10 days in advance, they gave away our room and stuck us in a smoking room, which REEKED. To our discredit, we did check in very late. However, we received no phone call before they gave the room away.\n\nWhen we complained, they offered to give us some ozone machines, but otherwise couldn't (or wouldn't) do anything else for us except offer us a refund. I don't mind that the answer was no, but the manner in which we were treated implied that WE were the jerks and they did nothing wrong. \n\nAlso, when you book a room, note the mandatory \""amenity fee\"", which I really feel is a  sneaky way of saying the rooms are $28 a night more expensive than some us think they are.\n\nI've been in nicer hotels than this, and I don't think the amenities at this location are particularly impressive, so I feel it's just a cheap trick. \n\nThe room was very nice, though I was a little disappointed at the quality of the linens. I'm used to better at these prices.\n\nOverall? Meh.