content: We recently went to Clyde's Hardware for a replacement part for a bidet.  Salesman was helpful but had to order the part which he did on the computer or so we thought.  Told us the part was in stock, took our credit card payment and told us a day when the part would be there.  But they NEVER ordered the part!!  When I inquired, Debbie was curt to say the least.  Later called me and told me the part \""was on back order!\""  Not so according to the salesman.\n\nWhy oh why would we want to do business with them in the future?  We were required to pay shipping ($13.00 for a plastic part that weighed no more than 1/2 ounce) plus tax, plus made several trips to the store and to be treated like that??  No wonder amazon and other competitors are cleaning their clocks and they have a sign on their door not allowing photos.