content: I would give negative reviews if possible. This was the worst possible hotel experience ever! \n\nI booked two days in advance through Priceline, prepaid and assumed my hotel was booked. I drove all the way from Los Angeles and arrived at 11:45 pm. When I got to the hotel/motel and walked up to the check-in with my bags, the man at the counter said he indeed got the reservation but had failed to have the room cleaned and prepped for a guest. No big deal, there should be other rooms available right? Wrong! I was told that the hotel was completely booked due to a softball game in the area. When I asked for another room, he said, \"" Sorry, there's nothing I can do.\"" \n   When I mentioned that a hotel as fully booked as they are should have a full staff during such a busy season, he said he was the only person On duty and he would not prepare the room for me. I asked him to call the manager but he refused to do so. There was also two other families behind me about to encounter the same problem. Luckily I booked through Priceline and when I called them to inform them about the astronomical inconvenience, and they were able to get me into a 3.5 star Hilton @ squaw peak resort. I'll never make an attempt to stay at this hotel/motel again and I would advise against staying here to anybody I know. Epic fail Quality Inn!