content: If I could, I would not give PH any stars.  WOSRT EXPERIENCE EVER!!  Shabby is how I would describe everything about this hotel.  First, my mom had USED hand soap in her room and we both had soap scum and grime around our faucets.  My room had no light on the desk, which made an already dark room seem like a cave and no garbage can in the bathroom.  Also, my mom's room WAS NEVER CLEANED!!  Not that it was very clean when we checked in.  On our third day, we were leaving the next day, we finally said something.  The guy working the front desk was very nice.  He told us that complaints about housekeeping were QUITE COMMON!!!!  When we spoke to his manager, we realized that no one cares about complaints and things that need to be improved.  One of the first things he said was 'there is nothing I can do for u.'  Uhh, what.  When did we ask for anything?  We just wanted to let them know what was going on.  Honestly, I feel like our entire conversation with the manager was a waste of time because he obviously does not care.  Also, they do not offer late check-out, not even for a fee, so you have to book an extra night.  Seriously!  For how much I payed, I expected more.  I understand that it is not Bellagio or Venetian, but it is not a Motel 6 either.  The only good things were Earl of Sandwich and the 24hr Starbucks.