content: We booked the Bellagio because we had been impressed with the garden area and general grounds on previous trips to Vegas.  Unfortunately, the room was not near the same level as the public areas. \n\nWe stayed in room 25099, which has several issues:  the air conditioner does not work effectively, even when set at 60 degrees; there are two chips on the toilet seat; the caulking in the shower on the inset shelf was peeling off; the housekeeping did not come even though we did not have the privacy sign on our door; the furniture in general showed signs of wear; and the linens were low quality.  Also, I had noted on the reservation that it was my husband's birthday, and they didn't do anything special at all.  \n\nThe pool was nothing special, which was surprising to me given the higher-end image Bellagio portrays.  \n\nThe check-out process was lengthy, and I was unable to express checkout due to a linked reservation.  They should probably have more staff at peak checkout times, as there were a lot of people in very slow lines.  \n\nOn the plus side, I forgot my razor, and the concierge sent us some disposables for me.  \n\nWe will definitely not return to the Bellagio, as there are many other options on the strip.