content: What?! The Palazzo not receiving a 4-5 star rating?!? That's correct...I should have trusted some of the older reviews on here and steered clear of this shit hole...ok ok maybe that's a bit on the harsh side, but this \""luxury\"" hotel definitely did not come close to meeting my standards. I booked the Bella Suite for two nights on a weekend. First thing that I noticed when walking in was the overly pungent smell of a 65 year old grandma being pumped through the air vents at seemingly toxic levels. The odor Would have been pleasant if it was about 10x more subtle...rather than hijacking your senses and making you feel a bit lightheaded. Check in was a breeze however and the guy gave us a comp \""upgrade\"" to a room with a \""view\"". This entitled us to a view of the TI pirate show and the Palazzo pool...which would have been decent except the fact that the view was completely obscured by quite possibly the dirtiest window I have ever seen in my life. If I actually paid the $45 upgrade charge, I would have been furious. I much rather would have taken the standard view of the Wynn instead. The next thing that I noticed was the mass amount of dust build up on the sofa and shelves above the bed..yuck and achoo. Also, there were numerous nicks and scuffs on almost every piece of furniture and wood...even an imprint of an old dirty orange left on the counter top. To top that off there was a Condom in the seat in front of the bed, it was still in the wrapper but..Really?? Did No one even wipe/clean/inspect this place? Next observation was the most ill-placed wet bar/snack bar ever created. It is so inconveniently placed... you Cannot move it or touch it or even Look at it without getting charged some ridiculous fee...which I did. Right about this time is where I started to notice perhaps the worst quality about this dump, the Air. It is sooo dry and stale that it actually made me uncomfortable and unable to sleep well. If you are at All sensitive to this kind of thing, I highly recommend you do not torture yourself with this terrible air quality. I do realize that most hotels are a Bit on the dry side, but this was at another level...You couldn't even turn off the \""fan\"" if you wanted to...the AC yes, but the \""fan\"" no. I even had to put a towel over the vent to provide just a bit of relief. The Roman Drapes were sort of cool although they were dusty and the remote for them was very weak..this was probably due to the fact that the batteries in them were almost completely corroded with battery acid. The bathroom was pretty nice and spacious although I don't understand why they don't put a fan in the closed off room where the toilet is...the T.V. was cool in there though. I ordered two separate things from the front desk, towels and extra drinking glasses..and both times the service was incredibly slow...taking at least 45 minutes for each. And then there is the bed...the mattress was fairly comfortable but the sheets were stiff, especially the pillows. I would highly recommend bringing your own pillows as they were very stiff and uncomfortable...in fact I'm not even sure if they washed the pillow cases as there were some random eyelashes and small hairs on them. Also, the lighting system is weird with the lights and switches in odd/annoying places. There is also a resort fee that is supposed to cover local calls (who Really uses this..) unlimited Internet (nothing like going on vacation to use the web) and a daily newspaper...that we Never got Once! The casino was OK...$15 minimum on all tables which is expected I suppose. Had decent luck there but would much rather gamble at some other place. Overall this place was just not worth it. For around the same price I will Definitely be staying at the wynn/encore on my next trip. Beware of staying at The Palazzo!