content: It seems like every other time I take my pets to Point Breeze there is an unnecessary frustration.   From being berating for using their online prescription program to being misquoted prices substantially to poor customer service I just keep hoping each time will be better.  Although I know they love animals I suspect they love money more.  Dr. Caroline. Simard is an excellent vet, but my last two visits have been pushed to other vets whose bedside manner is atrocious.   I'm a 40 year-old  who has been taking my pets to vets since childhood and I don't understand why each visit leaves a sour taste in my mouth.