content: Long time customer who was informed by telephone that my rewards card was being revoked because I was not losing enough at the video poker machines.  I play about four hours a week but somehow they were not making enough money off my play or was somehow to lucky.  New management team run by Marrott has moved profit to the top of their list ahead of customer service.  I have since learned that I'm not alone in this new clean house of video poker players.  Seems that if you know what cards to hold before you redraw as some kind of a problem.  Saddly disapointed and will miss the workers who are very nice.