content: This was my worst experience at this location... This whole experience started bad from the beginning when we arrived. First off the valet was closed, not a big problem we will self park which is not close, you have to walk the miracle mile to get to the hotel.\n We arrive to check in and that took us standing an hour & a half in line before we said screw this were not gonna miss our show. We stepped out of the line and decided to leave our luggage at the concierge. \nHours later, We finally checked into the hotel and were given a crappy room that was 2 queens not 1 king like we had asked. There was a seat that had suspicious white stain on the arm.  The restroom was horrible, we had dirty towels, a running toilet bowl, the water in the shower did not drain and the mirror in front of the restroom was broken. \nSo ofcourse I call the front desk and was told they could not do anything for the night everything was booked up. I told them to please have the manager call me so I can speak to them personally. I was told he would give me a call later. \nSo next day rolls around and was moved to a better room with a better view, which was very nice. Again I asked if I can talk to the manager and was told he was in a meeting. \nNow we go to check out and I asked one last time to talk to the manager and again he was in a meeting. So we left a negative comment card and ask for them to contact us so we can share our bad experience...\n So screw this place they lost my business. I've had very great times here before but I will not return no mo. I do not leave negative reviews but this one had to be done. I have pictures to share. \n\nOh and incase your wondering I have not been contacted by management staff to this date. VERY PROFESSIONAL PLANET HOLLYWOOD!!!