content: When I eat at a Ruth's Chris, I've come to expect excellent food and even better service.  My experience at this location, however, did not meet my expectations.\n\nIt's located in a strip mall so the parking was convenient, but the fa\u00e7ade was not very impressive.  Our party of 6 came in a bit staggered and our half was not greeted by anyone, instead we had to find our way to the table where the rest of our party was seated.\n\nThe waitress was friendly, but gave the \""welcome to Ruth's Chris\"" spiel with the enthusiasm of an airline stewardess explaining how to put on a life jacket in the event of a water landing.\n\nI ordered the Crabatini which was excellent.  A friend of mine ordered the calamari for the table, though, and it seemed like someone pulled the squid out and just fried up the breading.  It also really needed a remoulade or some kind of sauce to dip the fried bits into.  \n\nShortly before our steaks arrived, an overly gruff and visibly uncomfortable server's assistant arrived to direct us to avoid touching the plates as they are 500 degrees and to hold our napkins up so we don't get splattered with the sizzling butter our steaks would be bathing in.  My ribeye steak and the rest of our party's filets arrived.  After taking my first bite, I thought, where is all of the sizzling butter I was warned about and craved?  The steak was good, but just not as great as all of the other times I've been.  My side of sweet potato casserole was as delicious as I remember though.\n\nAfter finishing about  1/2 of my ribeye and settling into a meat coma, I realized that my mild irritation with the dining experience was not being helped by the view of the other servers loafing and leaning against the front counter or the excessively hot temperature in the room.  It is Vegas in the summer time; it is alright to crank the air conditioning up!  There was no dessert for me; I just wanted to flee the scene.  \n\nI am sure I'm being overly critical but Ruth's Chris is supposed to be a top notch steak house with superb service.  Other times I've visited rated 4.5 to 5 stars; maybe this location just needs some new management.   \n\nI will return, but just not to this location.