content: I first found Vince's on an emergency situation. Note to all readers don't let your inspection and emissions lapse near a cop. I called as soon as they opened and they had me in that very day. They were also more than accommodating in the fact that my paperwork wasn't all in order but since I was able to prove that insurance and registration were current they were able to finagle some magic within the system to get me cleared and through. The check itself was done quickly and thoroughly to boot. When I was told I needed an new part to pass the inspection (exterior mirror, damn hooligans with bats) they told me they would pass me if I paid parts and labor that day as the new mirror needed to be ordered. I completely understand this. If you are going to put your reputation and possibly your state license on the line you need a guarantee I am coming back. What really shocked me was the bill. Emissions, inspection, parts and labor all came to... a hair over $200. I almost felt like I was robbing THEM! When the part was in they called me to inform me promptly and when I was finally able to get my car in the fix was done before I could get back from the quick stop a block away for my daily caffeine fix. Customer service is top of the mark here. These guys do it right. The only thing that might put a visitor off is the fact that since these are hard working guys who work in a primarily open air/open door garage they do smoke. I don't mind because that is one of my own personal vices (sorry mom) but a non smoker might be put off. I say forget the second hand stuff and go anyway cause these guys are tops at providing great work and some of the best customer service I have ever had at a mechanics place. 5 stars all the way.