content: Dear Starbucks, \n\nBy the time you read this review, I'll be gone. \nI've started seeing other coffee shops, and the last few times I've been to see you...things just aren't the same. \n\nYour staff used to greet me by name, and know my order...now I'm lucky if I get a polite greeting.\n\nI'm sorry to say that the quality of your drinks, while never a favorite of mine, has gone down hill quite a bit.  I can't believe I paid $4.27 for a TALL latte, even if it was your new one, the Chestnut Praline Latte...which, by the way...is awful.  It tasted burnt, and wasn't even hot when I received it.  \n\nThis is harder for me than it is for you.  We've grown apart.  I wish I could say \""Its not you, its me!\"" but it is DEFINITELY you.  \n\nCordially, \n\nLisa \n\n** the non silly version:\nService has slipped considerably.  Prices are ridiculous for what you get, and the coffee is disgusting. \nI'll be travelling the additional 5 minutes to Grouchy Johns from now on.