content: I tried out this place, like many, earlier today (between 4:30 - 5:30) due to the effusively positive reviews here. Unfortunately since my experience was so out of whack with what I've read I decided I would christen Alamo Hand Car Wash with my first Yelp review.\n\nI chose an exterior/interior clean + seat shampoo package for $59.95. The array of options they offer is vast: everything from a simple exterior wash to waxing and detailing. Though I was tempted to splurge and go for the full monty at $120+, the issues I had with the lesser package alone made me glad I went small as a trial.\n\nAfter about an hour the car was unveiled as finished. As I walked around inspecting it one guy from the crew remained, doing touch-ups. The manager was also there beside me as I looked. Everything looked fine until I got to the front. When I peered inside the driver door I noticed the steering wheel appeared untouched, marred still by the unsightly ring of grime it had when I brought it in. I pointed it out to the manager and asked if they'd cleaned it, knowing the answer already. He said something to the crew member, who grumbled in annoyance (something about being unable to clean it) as he sat back into the car and scrubbed the steering wheel. \n\nAs he cleaned it the manager first said they only used Windex to avoid tarnishing the metallic Mazda seal with chemicals. Then he started talking about how they used an all-purpose cleaner. I believe the cleaner was what the worker used AFTER I mentioned it. The manager said the black finish of the steering wheel made it so the stains would reappear--he claimed they already cleaned it--and that he was having the worker do it again just to show me. But wouldn't you know, the steering wheel is back to its pristine roots. It's a result that I'm unsurprised with considering I've successfully used Armor All wipes to clean it in the past.\n\nDriving away I noticed a few other blemishes left over. My center console has three spots of... something... (pictured) that definitely weren't there before. I've taken a cleaning wipe and fingernail to them to no avail. My rear view and side view mirrors have water spots. The rear view mirror also has a couple prominent smudges. Besides the steering wheel they didn't touch the driving stick either. I had to follow up my $60 car wash with a cleaning wipe (also pictured).\n\nI'm rating them 1 star for two reasons: \n\n1) It's ridiculous that the most visible portions of the car for a customer were neglected. There's no excuse for not doing the steering wheel. It's what's staring me in the face when I get in my car. \n\nAnd most importantly,\n\n2) The spots on my console (damage, essentially, judging by the difficulty I've had so far in removing them).\n\nI would be open to revising my rating if they corrected these issues next time and removed the stains they put in my car.