content: *Update*\nOh... my... GAWD... what happened to you, Safeway? \n\nThe wine selection is about a third of what it used to be. \n\nThe bakery doesn't carry the yummy desserts that it used to. \n\nThe staff... WTF? Does Safeway not have a secret shopper program anymore? I had to return an item, which I had purchased yesterday, but then realized it was 11 days expired. There were SIX employees, literally standing around, as a manager rang up customers and handled my return. Does she apologize? No. Does she ask one of the employees to get a replacement? No... she tells me to go get it and come back to the CS desk. So I grab the item and go back... but she's ringing up another customer and I'm staring at 6 people, who just stare back. I was truly apalled, at this display of mismanagement and apathy. \n\nThis location started off so well, too. I guess that is what happens, as the real estate flopped pretty badly in this area. \n\nTime to select the cheese to go with my whine elsewhere.  Down from 4 stars, to 2. Sad. Just sad. \n____________________________________________________\nI don't care that Safeway charges a bit more for normal stuff. I just love this location. Friendly, helpful people, always yummy stuff in the deli, fresh veggies/fruits, pretty big wine selection for a chain store, and the guy in the bakery is an absolute doll to my cookie-grubbing offspring. This place is really convenient (gas station, gift cards, flowers, Starbucks) but it could have all that and I'd pass it up, if the people weren't so darn nice. Yeah, I know they do (or did) secret shopper, but the cashiers are always really fast, talkative (I'm a total stranger talker) and smile when I have to force my kids to put back the umpteen packs of gum they've grabbed. They make me feel welcome, instead of rolling their eyes when I can't find my card or just gossiping with whoever is bagging instead of saying 'Hi'. Plus, I usually don't have to play 'dodge the f'n shopping cart' in their parking lot. A little ambience goes a long way. You live out this way... try it.