content: RUDE OWNER, BORING FOOD, TOO SPENDY FOR 'BAR-FOOD'\n\nI work and live downtown, yet have never been to this restaurant. Today I checked the Groupon Now! deal site and saw Steve's offering an $8 for $12 Now! Deal. I decided to try something new, and as I only ever get 'to-go' lunch, confirmed this was allowed to use the deal. \n\nCalled in my order ahead, waited the suggested amount of time before heading over, then waited at restaurant for order. Once my order was ready, I was presented with bill for $14.26 ($13 entree + tax). I presented the Groupon worth $12. Server said, \""I'll have to see if I can use this.\"" Went to the back area and returned with a female employee. They discussed something I couldn't make out, then server came back to me with bill of $4.26. Before handing him my card, I asked why it was $4.26, instead of $2.26 ($14.26 bill - $12 Groupon = $2.26 balance). Before he could speak, the female employee behind the bar spoke up, rudely and loudly, saying [paraphrased], \""I always add a tip to to-go's, to give these guys a chance to make money. I assume you would tip them anyway.\"" I asked her why this wasn't part of the terms, that she is not allowed to force gratuity on a customer when not explicitly stated in the terms. She said, again raising her voice to me unnecessarily, \""I am the owner and have already told Groupon to change the terms to not allow to-go orders. I don't even have to accept it.\"" I reminded her that as the customer this is not my issue, but hers with Groupon, and that I am not obligated to pay tip or required to dine-in to redeem this deal, as the deal's terms did not state either. Again, she was extremely rude and loud, saying that the point of the deal was to bring customers in to sit and dine, not to get a to-go. \n\nDeciding it was pointless to attempt to converse such an ignorant individual, I informed her that she lost that opportunity because I would never be back. She continued to speak over me and ignored my attempt at discussing the issue as an adult. \n\nNot sure why she couldn't explain this to me calmly, as a rational 'business owner', but instead allowed the the server to present me with a incorrect bill. Why not personally explain the mistake on the Groupon terms (that they do not allow to-go's on Groupons or that she would request a gratuity included in my charge), and earn a customer, instead of alienating one? . Instead, she successfully removed any chance that I will patron this establishment again. \n\nWith all the other delicious, super-friendly, and locally-owned/runned lunch options in the downtown area, I feel patrons should be aware of this business's practices. Not sure about you, but I would rather NOT be inaccurately billed, berated and fussed at by a restaurant employee during my lunch. Your choice!\n\nOh... and after all that, how did the pasta taste? Eh -- nothing special. Like boiled noodles with canned cream sauce, and two strips of over-cooked chicken. Went to Chipotle instead :)