content: Here we go again!!  What a joke this place is. First off the office staff at front counter NEED TO GO TO CUSTOMER SERVICE SCHOOL!!  Don't try to call, they just put you on hold. Oh, and if you go down there, they just ignore you, or take somebody else that walks up to the counter. I guess I was \""just a mirage\"".  It's funny, they are always on the phone and when they get off, eyes go right to stupid computer. WTF??!!  I guess you have to be an ass and say: are you gonna help me or are you gonna go to your little computer world and do nothing. I was there this morning, walked up to counter, like usual one on phone, one on computer, and one was MIA. Computer jerk didn't even look up, probably to busy with stupid book, ( aka: facebook) or online romance with screen. I bet it wasnt job related!! Other had a phone growing out of his ear just like every time I go in there then hangs up goes right to computer. TYPICAL.  Never surprises me anymore. So, I said fu** this place and walked out. Thanks to everybody at Freemont medical on lake-mead and Van Wagenen for you ignoring, crappy customer service, no pay attention to people that walk up to counter, put people  on hold all the time awesome customer service!!  HA HA......YEA RIGHT!!    What a joke this place is.