content: Service has changed at this store over the years, good luck checking out in any reasonable length of time.  Be sure the charges are correct too, while you are at it.\nWhen shopping here, the system is clearly designed to keep you in the store longer.  It is more difficult than necessary to find a specific book, as subject matter is spread over several small sections in various aisles rather than in one place.  I get the idea of wanting people to linger, but it is so chaotic to find anything that, in my case, it has the opposite effect.  There are a lot of books though, will give you that.\nTheir buy program is worse than any of the other bookstores.  Less than 5 percent of their half price resale, not the original price.  Insulting.  Worst offers include a $40 brand new release hardbound for 50 cents, hardbound new release still in the plastic for 75 cents, and so on.  Save your books and sell at a garage sale, seriously!\n  \nI've been a frequent shopper at bookstores in many cities, this one scores at the bottom for overall experience.  Any mom and pop is better.