content: One of these days I will learn NOT to take out of town guests to places I haven't tried first.  \n\nI was pretty excited for one of my favorite people to come and visit.  Her only request?  Sushi!  While I have my list of absolute AZ favorites (Tokyo Lobby, Toyama, Sakana, Hiro, Dozo) foolishly I decided we should try somewhere new.  Having read many good things about Hana, the choice was made.\n\nWalking into the BYOB place with our Kirin Ichiban in hand, we were ready for a great evening.  Too bad that isn't what we experienced.  After being ignored for a few minutes by everyone who passed by and even the person behind the counter, I found someone to tell that there were two of us and we would like to sit at the sushi bar.  Although there were spots open, we were left standing there for quite a while.  Do you want to stand around holding a 6-pack and not even be offered a bottle opener?  Me neither.  Once we were finally seated, we weren't told about any specials, offered water or even glasses for our beer.  \n\nDeciding to make the best of it, we ordered:\nYellowtail sashimi (good, the best item we had)\nSpicy scallop nigiri (good)\nAlbacore sashimi (dry, not sliced through, leaving us top pick off overcooked bits and pieces)\nFreshwater eel nigiri (dry and crumbly rice, falling apart at the touch)\nScallop dynamite ($15+ for 'krab'?  Really?)\n\nThe female sushi chef was nice but our waitress was nonexistent.  Other tables and customers at the sushi bar seemed to be getting decent service (water, getting their beer/wine/whatever from the refrigerator) but we were left without water refills (once we finally got any at all) and don't even think about getting another of those BYOB beers we brought.  It even took a while to get the unused bottles back when we were trying to leave. \n\nLackluster food and nonexistent service at a premium price.  No thanks.