content: I've been putting this review off for way too long, so let's just go ahead and bite the bullet. I hate giving places bad reviews and bringing down their average, but I used Presidential for my wedding and shit was NOT okay. \n\nDad was paying for limos to take everyone from the wedding venue to dinner, and we booked several of them for 1 hour (it should take 15 minutes to get from one place to the other). I figured that by booking 1 hour, we (the girls) would have time to have our limo swing by the hotel to ditch the bouquets, guest book, and my giant train and veil. \n\nAfter the ceremony, the limos were supposed to arrive at the venue at 8:15. 8:25 came and went, and I had to get on the phone with the company. The company called dispatch and said the limos were almost there. Kfine, 10 minutes isn't bad. Weellll...8:40 came and went, and I was on the phone again. The operator told me that limos were already there and had been there for a while. \n\nWhat? Where? I was standing at the front of the venue doors, and there wasn't a limo in sight. \n\n\""Well, the drivers said that they're right in front of the venue.\""\n\nAt this point, I was confused. Very confused. And stressed. Because it was my wedding day. And there weren't any limos in sight! And guests were hungry. And I was hungry. And did y'all (the limo company) even have the right address? \n\nThen I heard one of my bridesmaids yell, \""Hey Ann! The limos are in the BACK!\""\n\nTHE BACK. Great. Thanks for the communication (or lack of), guys. By that point, it was close to 9pm. We didn't have time to drop anything off, and we ended up paying for the full hour. \n\n2 stars for the friendly drivers and the bottle of champagne in each limo. But seriously, 1/3 of a glass of bubbly for each passenger ain't gonna fix this one.