content: We went to Joe's with an extremely large group.  We had some drinks at the bar and each of us was charge a gratuity of 18% on our tab.  After our bar drinks, we received no service from the waitress on beverages.\n\nWe ordered all of the sides, soups and salads on the menu and especially lots of snow crab.  We heard great things about the restaurant and unfortunately our experience did not match other's experiences.  The snow crab was significantly smaller than Del Frisco's Double Eagle Steak House, where we ate the previous night.  We recommend Del Frisco.  The snow crab seemed to have been frozen for a very long time; it was fishy, grainy, and not well cooked.  The frozen taste was strong throughout our entire order of crabs.  It was so far from fresh and tasted terrible.  Even the horseradish sauce could not hide the low quality taste.\n\nThe artichoke and crab dip appetizer was excellent.\n\nThe Manhattan chowder soup was tomato based, salty, and TONS of DIRT grains.  It was difficult to consume with every taste full of grains. This was the worst soup on the menu.  The crab bisque was great.  \n\nThe plain potato hash browns were good.  They are boiled potatoes that are placed in a baking dish and toasted on the top.  Not great but good.  The Lyonnaise however, was not pleasant.  It was overfilled with caramelized onions, which were so overpowering you could not taste the potato.  \n\nThe cole slaw had an interesting unique tangy taste.  The texture of the cole slaw seemed prepackaged, over shredded, soggy consistency, and poor preparation.   Again, the taste was very unique.  Our group ate the least of this item.  The corn was not sweet; it had several bell peppers and way too much seasoning.  The spinach had too much cream.  The other sides were all very standard.\n\nThe key lime pie had a nice strong, sour, and thick creamy filling.  The gram cracker crust was over sugared and too thick.   \n\nWorst of all, after such a disappointing dinner, our waitress made the mistake of charging our group the entire tab multiple times.  Several of us were charged the entire bill.  We brought this to the manager's attention and he had no idea as to how to handle the situation.  We had to break it down to the waitress and explain to her the billing error.  She had a difficult time understanding how to correct and reverse the charges.  We're still waiting on verification from our banks of the reversals, since the restaurant clearly cannot be relied on.  \n\nOverall we would not recommend this restaurant.  Perhaps, at one time the Vegas location was of comparable quality to their other chains, but unfortunately this is no longer true.