content: And so....the search for a new hair salon continues. Sigh. Don't get me wrong, the cut was a good cut. The salon itself was clean and stylish. The owner, welcoming and friendly. \n\nNow what went wrong. The cut was good, but it certainly wasn't what I expected from a salon with the reputation of Izzazu. I wasn't bowled over by my stylist's professionalism either. Don't diss my previous stylist....she rocked....you don't do yourself any favors by knocking someone else.  (And come on, I was WAAAYYYY overdue for a cut since I've been driving to Cleveland for a style.)  That being said, for $55 (and saving big bucks on gas, tolls, lunch and shopping) the cut was still a deal. But, when I started to sign the charge slip, it said $65, not $55. \""But,\"" I said, \""the website said it was $55 for a Master stylist.\"" \""Oh,\"" the chick at the counter said, \""that's for Men's cuts.\"" Silly me. \n\nSo when I got back to the office, I went online and checked. Nope, it said $55 for a Master Stylist WOMEN's haircut. Hmmmmm. So I called. The chick at the counter now said, \""Oh, our stylist's charge whatever they feel the cut SHOULD be.\"" What?????? So I quoted the prices to her from the Izzazu website. She changed her tune again. \""Oh, well.....I'll refund you $10 if you give me your credit card number.\"" Didn't she have my slip with the card number? \""Sorry, I don't give my credit card number over the phone.\"" \""Or I can send you a gift certificate.\"" \""Nope,\"" I said through clenched teeth, \""I won't be coming back.\""\n\nIt wasn't the cut. It was the bait and switch. I'd gladly have paid it had they been up front and above-board ahead of time. As Judge Judy says, \""Don't pee on my leg and tell me it's raining.\"" \n\nThe search goes on. Or I'll be back in Cleveland in the spring for the next cut!\n\nP. S.  One amusing side note:  I checked in at Izzazu when I arrived.  Turns out, I'm the Duchess!  The Duchess is displeased.