content: I rarely rant, but I feel that one star requires an explanation. See below for ranty explanation.\n\nPros:\n-Big rooms\n-Quiet\n-Cheap\n-Nice view of the golf course if you select a more expensive room\n-Clean rooms\n-Fridge in the room\n\nCons:\n-Non-smoking floor doesn't guarantee that your room won't smell like smoke\n-Unaccommodating staff\n-Limited shuttle service from the airport to the hotel\n-Wifi is $13/night\n-Small, dirty gym\n-Extremely limited pool hours (closed at 6pm)\n-Ridiculously difficult to find the elevators for the hotel rooms\n-Far from the strip\n\n\nI had to be on the outskirts of town for a conference, and Suncoast seemed like the cheapest option. I wasn't expecting much, but I got even less. My first room on a non-smoking floor reeked of cigarette smoke. It took 2 nights to get a new room. In the interim, they offered to come spray my room with air freshener. I agreed and no one ever came to my room. When I was finally able to switch rooms, no one offered to compensate me, and the staff was not even apologetic. Once in my new room I paid the $13 for wifi. The wifi was not working. After 3 calls to the front desk they promised to send a technician up. An hour later the technician had still not come up, so I called again and then had to wait an additional 15 minutes. The technician was able to connect one computer using the ethernet cable and told me that I would not have to pay for internet that night since he could not get the wifi to work. When I checked out I was charged for the wifi. After explaining what had happened to the front desk clerk, she told me that she would take it off \""this time\"" but only because she was giving me the benefit of the doubt. This is by far the worst hotel I have ever stayed in.