content: The techs here are top of the line: Jeff, Jeanna and a lovely nail tech were extraordinary.  If you want to book a massage or a mani-pedi, this is fine.  As far as a sumptuous sybaritic spa experience, this is like an average local health club with a few lights thrown in.  It is not spacious although they claim it is the largest spa in the country.  The sauna, the 'rain' experience, the 'igloo', the herbal area are really tiny. \n\n\n The whirlpool is blazing hot.  I am told this is on purpose because its easier to cool it off then heat it up.  It was positively stifling and if you look forward to languorous hours whirling around relaxing jets of water at various pressure, forget it.  There are people everywhere, its not like a 'spa' which has a certain sense of intimacy.  This has the intimacy of your local health club or the Y.\n\nWhen you book your appointments, you must ask for a map because as vast and convoluted as this place is, they cattle call for the appointments by the hour \""3pm pedicures!\""  and if you miss the cattle call because you're having a treatment behind closed doors, you're on your own to find your way around to your next appointment.\n\nThere seems to be confusion about the billing procedure which also creates a lot of anxiety about what is paid and what is still open.  For example, if they tell you they cant make the decision about a treatment you are requesting, the tech must do that, its up to you to tell the tech you left your card open for additional treatments because the tech has no idea and then there is a billing procedure that takes place in the treatment room when you have left your card open.  Its a little hectic and not relaxing.  \n\nI knew we were in trouble when we booked an aggregate of over $1,000.00 in appointments and we were escorted part of the way and just left there with \""go all the way down....\"". and it went on like that.  There is a lot of pointing and directing no guiding and escorting like a true 'spa' where new clients meandering around ruins the vibe.  \n\nIt is immaculately clean.  It is not new or space age.  It is not a garden experience by any means, there are really not even windows.   It is not 'lush'.\n\nI enjoyed by massage, facial and pedicure very much but it was not the kind of spa where you spend a few hours every day of your stay.  Its in and out.  Get it over with.