content: My wife and I had a stay scheduled at the Venetian and decided to come into town a night early and check out the Stratosphere as it was part of the Southwest Rapid Rewards program. Upon arriving in our room, we quickly noticed a strong odor of cigarette smoke in the room. We had specifically requested a non-smoking room when booking and confirmed this with the front desk while we were checking in. The bathroom also scored failing points as the toilet seat wouldn't stay up. This might sound like a minor thing, but it's not. As a man, I had to hold the seat up with one hand so it wouldn't fall down on me as I was going #1. Additionally, the walls of our room were paper thin, so we could hear our neighbor's conversation word for word (they also were disappointed with the room).\n\nShortly after checking in, we headed up to their Top of the World rotating restaurant where we had made reservations and were meeting another couple. From the moment we sat down, we felt that the server (Rebecca H. according to my receipt) was in a rush to get us out the door. We came for fine dining and I wasn't even asked if I wanted a drink before dinner. Truly astonishing! When it came time to receive the check, we asked Rebecca if she would split it by couple. She didn't even try to hide how frustrated this made her. She was able to split it, but not after making a production about how she had to go \""look into whether or not this could be done.\"" Give me a break. Our table had spent nearly $400 in total on this dinner. A real restaurant would have asked us if we wanted the check split before printing it out.\n\nAs for the food, my wife and I both ordered the filet. I thought it was average and she thought it was slightly below average. My advice: check out the observation deck (free for hotel guests) but skip dinner here. It's nothing special.\n\nAfter dinner, we headed over to the Bellagio to gamble and drink for the remainder of the evening and early morning. We returned to the Stratosphere at approximately 4am. From the front door, we had to walk the length of the casino to get to the north elevators. We had dressed up for the night. I was in a suit and my wife was wearing a classy, shorter cut dress. As we passed through the poker room, there was only one game going on which wasn't surprising given the hour. As we passed this table, I immediately began hearing heckling aimed at my wife coming from the approximately seven men playing at this table. The phrase that sticks out in mind is \""she's gonna take it tonight.\"" Of course, it's also hard to forget the sexual grunting and moaning sounds that we were also treated to. As I looked back at the table, they began to actually mock me with chants of \""oh look, he's getting mad now!\"" What upsets me more than these comments themselves was that neither the dealer or the poker floor manager who was standing nearby said a word to the players. I doubt that this heckling technically broke any hotel or casino rules, but they certainly broke the rules of common decency. I own a business and if I learned that two of my employees sat idly and let this go on without saying a word, I would have been furious and the employees would have been reprimanded and/or fired on the spot. It was so disrespectful to us as customers and to my wife as a woman that neither employee had the guts to say \""calm down guys\"" or \""those type of comments aren't appreciated here\"".\n\nWhen we got back to the room, I called the front desk and they transferred me over to the poker floor manager who we had previously walked by. After telling him what we had happened, he told me there were two poker games going on and that I would have to give him a description of the dealer so he could determine which was the problem table. This was an outright lie. There was only one game going on. I decided that was enough on the phone and walked down to the front desk. Here I was, a paying hotel guest who had also spent over $200 at dinner in the hotel earlier in the night, standing at the front desk at 4:30am. I spent about 20 minutes talking with the night manager who \""would be just as upset\"" if he was in my position but \""men will be men especially in Vegas\"". In the end, I wound up with free breakfast and a late checkout.\n\nFor what it's worth, the breakfast sucked. My stomach didn't feel right for the entire rest of our trip. The moral of the story: you get what you pay for! We'll never step foot in this place again.