content: We booked through Advantage via Orbitz because of the lower price knowing full well that the agents would be asking us to take the insurance and full tank option.\n\nNow, normally I can deal with the sale-sy agents and their jedi minds tricks like when they ask \""would you like to take the basic coverage or the premium coverage?\""  They don't even give you the option to decline coverage.\n\nBut this time, the agent flat out lied about the gas option.  He told me that we could bring the tank full and have the gas option credited which is total BS, but the way he explained it, I bought it hook, line and sinker.  I should have asked him to put it in writing and to write his name down.  Or I should have recorded the conversation with my phone.  He would have scurried away like the rat he is.\n\nLuckily, I figured out that he was lying before we returned the car and got gas.  I read the contract to double check what he said was true.  It states that no refund given for partial full tank.  With that knowledge and the face that we used over 3/4th of the tank, I decided not to fill the tank.\n\nWhen we got back to the car rental drop off, I asked the guy who inspected the car if he had ever heard of the refund for the gas option.  Obviously he did not.\n\nAfter dropping off the car, I went looking for the agent to tell him in his face that he was a LIAR!!  Lucky for him & the company he wasn't there.\n\nKnow what you need from car rental places before you get to the counter.  Check with YOUR insurance company and know what they will cover on rental cars...typically they have the coverage you need already.  No need to waste the extra $10 a day with the car rental companies.  \n\nReject the full tank gas option if you know you'll have time to gas up...you really have to get down to a low amount of gas to make the full tank option worth it even with the lower price on gas that they offer.  If you know you won't have the 5-10 minutes to gas up, I guess it would be worth it too.\n\nBottom line is that I might rent from Advantage in the future but if they pull something like this again, I'm recording the conversation and sending it to whatever consumer protection department I need to.