content: Whoa, Portofino's, what happened?  I had not eaten at his (or any other location) in at least a year, but this place is not as good as it once was.\n\nThey used to bring out great soft warm fresh bread.  The 3 loaves of bread they brought out for our group of 8 were all charred.  A co-worker got the canneloni - it looked good until she took a couple of bites of one of the two pieces and it was cold in the middle.  It was like it had been refrigerated or frozen and just reheated :(  I can do better than that by getting frozen pasta at Sam's Club and for a whole cheaper.  They brought it back but all they did was dump a lot of warm sauce on it so it was still cold in the middle.  Another coworker ordered chicken with her pasta (which all of us heard) and they did not put it on. A small lunch salad now costs an extra $2.50 when served with an entree when not that long ago it was $1.  I understand the need to raise prices due to food costs, but this is mostly lettuce here, plus it's also an add-on. Our waitress was nice, but we were there for 90 minutes and our waters were refilled only once.  They also added on 18% for mediocre service so that was another disappointment.\n\nThere were a couple of positives.  My tortellini with chicken and Gorgonzola was pretty tasty, as were my coworkers' pizza and grilled chicken salad.  They gave my co-worker a surprise tiramisu because they felt bad about her canneloni.  Unfortunately, she doesn't like the taste of coffee, so she didn't eat it.    The overall experience was definitely \""meh\"" so it will likely be a while before I give it another shot.  I feel a little bad, because almost everyone there seems nice, but the food and service have to improve a little bit.