content: Zero stars if possible.  The management here stinks.  I have been going to Embassy for years and this is one of the worse places to go.  I have stayed here in the past and recently, was told that my room was no longer available (after I told them we would be arriving late, not once but twice) and still my room was gone.  Was giving another hotel at their costs but the room for this other hotel was so bad, it would of been better I slept in my car.  I complained to Hilton Headquarters as I am a long time Hilton Honors Member and said that management would call.  Management for this Embassy never called.  I was told later by varies folks (other hotel and clerk at Embassy and also corporate) there was more then one complaint and also found out that this Embassy tends to overbook.  Please at least send us to a hotel has was comparable to Embassy and not one that has bad reviews.  Never will I stay at this hotel...I will find something else...I suggest the DoubleTree Downtown...they are MUCH better and less expensive.