content: The only reason I booked a room there was for a convention at Planet Hollywood. I was disappointed in the \""resort\"". First the parking is truly a 15 minute walk. and if you rie a motorcycle it is not like you can use valet parking, and you will walk quite a distance with your bags. Before I booked a room there I specifically asked about parking for my bike and was told there will be plenty of parking but when I got there I had to maneuver an 800 lb motorcycle thru bicycles and scooters that were parked every which way. \nAfter my hike to the reservation desk the cashier informed me I cold not opt out to pay cash at the end of my stay. my CC would have the amount placed on \""hold\"" and in essence holds the amount of money basically at ransome. I have been at other hotels that did not have to do that and were glad to have my CC info but did not hold funds on my CC. \nWe found our way to the elevators and found Brittney Spears plastered everywhere! The decor felt dated and there was not the clean feeling one would expect. \nWhen I opened the door the room reeked of cigarette smoke! Then I found an ashtray so I called the front desk. Turns out that the cashiers just put us in a smoking room with gout ever asking if we smoke! And he figured we would want to stay in the room for four days....didn't ask us if we smoked?  Well I guess that was MY fault since I had on a motorcycle jacket he profiled all bikers as smokers. They should ask each person if they would like a smoking or non smoking room. \nSo now the room doesn't really feel clean. The room was sufficient and the decor was 90's. The bathroom was large and had a large soaking tub and separate shower and so that was nice!\nMy first morning there I placed the hotel \""Do not disturb sign\"" in place. They came in anyways. The next night I wanted the room clean...they did not come clean the room and then I found a weird matt stain on the bathroom floor. So do they wash the marble floors between guests?\nDown in the mezzanine I had a drink with my lunch and the glass was cracked! apx 3 inches of it. I think they were so fast to set the tables they didnt care/notice such a large crack. \nSo lets try the Miracle mile mall.....all very nice. Things of all price points BUT be careful three of the stores there ring up the price by rounding UP! Yes Ocean one charged our friend $48 for a bill that was first shown as 47.24 but the waiter rang it and rounded up. When this was brought to his attention he said they always do that. Its just the way it is done. After my friend made a fuss the waiter all of 20 something...took the bill back. dug in his apron pocket and gave my friend the difference...Do you think THAT problem will ever be resolved? NO so YOU will be the next over charged person!\nNext stop Popcorn...same thing! one price listed for pop corn but then the over charge and dont have an answer as to why. Ver nice to us but didnt change the price until after the manager was called in....seems that is STANDARD practice there!\nIn the end when I checked out and when I was asked if my stay was ok I told them all that happened...right down to the bathroom floor not being washed. The young girl said she was sorry but my bill was never adjusted. I told her I will never stay there again. You pay a price and have a certain expectation and it just isn't met, period. \nMy convention was good but I will not go back there again.