content: So this is long over due, but definitely well deserved and if I could give more stars I would.\n\nNovember of last year on the weekend of the 19th, I went with my boyfriend and his parents to Las Vegas for his mom's birthday celebration. We stayed in two regular rooms on the 6th floor, which had a lovely view of the strip and the rooms were very nicely organized and clean. We stayed til Tuesday and during our stay, the hotel's staff was nothing but welcoming and provided great service.\n\nWhen we left on Tuesday to return home, we thoroughly enjoyed our time spent there. A day after returning home, we received an email from the hotel asking if we left anything valuable. Assuming it was I , who may have been forgetful, I rummaged through my suitcase and tried to recall if I may have left something. \n\nThey boyfriend then proceeded to ask his parents if they left anything, and that is when we realized his mom left her Chanel diamond bracelet. The hotel's lost and found personnel responded by saying one of the maids found the item in their room and returned it to the Lost & Found office. We were amazed at how kind and professional the Mirage Staff was with the incident. \n\nWe are very grateful that whoever the individual was that found the bracelet was kind enough to return it. This isn't always the case, as the prior year, my boyfriend and I stayed at Caesar's Palace where he left his ipod touch, and on the way to the airport we contacted Lost & Found as well as the Room Service and Cleaning Staff, they replied that nothing was found. Although it was unrealistic to have that returned, I knew that someone who was cleaning up probably swooped it up. It's reassuring to know that The Mirage Hotel & Casino, have some great people working there.