content: 09/11/14\nATTEMPTED RENTAL\n\nIf I could give them ZERO stars, I would.\n\nI have rented from Payless for years. Consistently, they've been fine.\n\nTODAY I arrived, having been driven and dropped off by my spouse, over 10 miles across Las Vegas Valley from my condo, to be told that they have a new corporate policy REQUIRING A PAYROLL STUB OR UTILITY BILL as proof of identity.\n\nWHAT?\n\nNever before have I needed either of these. MANY MANY rentals later.\n\nI had to go to Alamo and pay more.\n\nI will never rent from Payless again. \n\nAnd I will warn others to not do so.