content: This was my first time flying US Airways. The prices were cheap and I wanted to experiment with a new option. I have to say that I will never fly with them again.  Few companies now our days care about customer service. Their employees seem unhappy and poorly paid; but I could mistaken. They at least seem that way. I noticed no work culture of going above and beyond to keep customers. \n\nI don't drink soda, so I'm pretty economic. I ordered water twice. I received a cup of water each time. Really? A bottle of water would have been more than sufficient! The water had little ice and it was not cold. I stopped requesting water. I was also helped at the gate after the employees finished their conversation. I waited patiently for them to finish and acknowledge me. \n\nI was also turned back from the first restroom, although my seat was on the main cabin. Really? It is 2014 and we are treating people with outdated rules of classism! She even pointed out to the transparent curtain of separation! How ridiculous is that! Restrooms are for emergencies! Rich and poor use them the same way! Plus everyone has to walk the hall where first class is to get in! At certain hours does the presence of the coach folk is not welcome? Is that your motto as an airline?  \""Keeping it classy since we lost track of how much society has changed\""? That is why JetBlue keeps growing! It's not their prices, but how much humanity is in their motto and culture.