content: I am definitely a fan of Pita Jungle,only...NOT THIS LOCATION!!!                                        In the past 4 years I've lived in Phoenix I've eaten at 3 locations.                                        I would not recommend this location for the following reason:\n                                                 \nToday I was quoted 10:40am that my food would be ready. I went to pick up exactly at 10:40am. I was then told it would be a couple minutes. A couple of minutes means 2-3 mins, correct?  I waited 13 minutes additionally on a 30 minute lunch hour.  It appeared that they were preparing for a catered order. Typically if a company caters you have to call in your order a few days in advanced. SO what I don't understand is knowing that you are preparing for a catered lunch today that you should quote a later time for pick up?!?! That wouldn't have been a problem for me...There apparently was no manager to help incentivize me on my wait time, being that my lunch is only 30 minutes long. On top of that I get back to the office to quickly eat some of my Chicken Pasta Salad and after my third bite, there is a little short black hair in the pasta! I thought my boiling point was waiting for 13 minutes, cutting into my lunch time. THIS TOOK IT TO A WHOLE NEW LEVEL. BEYOND FURIOUS. Now I'm not hungry and WILL NEVER ORDER FROM THIS LOCATION AGAIN!                                                                                                                                                                                                                                                                                                       This was my 2nd and FINAL dining experience at THIS ARCADIA LOCATION.  This location has consistently failed.