content: I have travelled to Vegas numerous times and pretty much call Monte Carlo my \""home\"" there but I found a good deal at Luxor so tried it this summer.  It won't happen again.  At check-in, while my room was ready because I had worked through a host, they did NOT have a room for my mother and 2 kids on trip with me.  Her vacation was booked WITH MINE and paid for months before.  They had her reservation....just no ROOM.  After 30+ minutes of searching for a room for her, they found one that would be ready in 30 more minutes.  \n\nIt was 11:30 PM at this point, mind you , and we had been travelling since that AM with 2 kids in tow...but we waited it out in the casino while my boyfriend took the kids up to our room.  The front desk had given him the wrong room ### so as he was trying to access \""our room\"" with the kids, the actual occupant of the room approached him asking why he was trying to get in to his room....\n\nHe called the front desk and finally got into our room with the kids.  After the time passed for mom and the kids room to be ready, we headed over there...ALL the way on the complete other side of the hotel.  We opened up the door - and surprise!!!  Someone was OCCUPYING the room.  Not only was I know much MORE aggravated as it was about 1:30 AM now and we had traipsed from one end of the hotel and back again only to get the wrong room ### and then a room that was NOT EMPTY!  Now I was also uncomfortable with their safety standards at the Luxor.  What if we had not been honest people - the occupants were not in the room - only their stuff was there...we could have cleaned them out!!!!  \n\nFinally at 2 AM, they did finally find a room equivalent to the one I had booked for my mom and kids and we were lucky enough to be on the same floor.  That really set the tone for the entire trip though and while the Luxor did credit back a couple of hundred bucks for the mess up, I would rather have had a smooth start to this vacation.  It wasn't worth the savings or the comp they credited back to us.\n\nThe rooms were incredibly dated and difficult to cool as they still work on the older window type units rather than having a thermostat control anything.  The TVs were small and not flat screens.  The jacuzzi bathtub was broken.  They WERE very spacious and the staff did send up a \""sorry\"" tray of biscotti and desserts, which was a nice gesture - but should have really gone to the room the kids were in, not to our room.    \n\nThe casino was less than friendly, the service at Flight, the bar on the casino floor was incredibly unprofessional....it was just not a good experience overall.  I won't be returning to the Luxor and would not recommend either.