content: I booked a room at Bill's because of the Yelp reviews. They said it was clean, comfy and got the job done. Too bad I will never know how Bill's actually is because they booted me over to the Imperial Palace (*Note: Bill's=4 starts, IP=2.5 stars, yet I had to pay the same price.)\n\nWe had arrived in Vegas early but didn't want to pay to check in early, so we waited until the ridiculously late 4 pm check-in time. When we got there, they told us that they would be moving us to the Imperial Palace. No explanation, no nothing. So after about 10 minutes of questioning Carletta at the front desk, she told us that it was because there were plumbing problems. But who knows.... Anyways, Carletta was kind enough to give us some wrong directions, so it took us about 30 minutes to get to the IP, which we could have walked in 5. But the awesomeness was just getting started!\n\nLet me just say that the IP was nothing short of awful. I mean, it got the job done (as in, we weren't sleeping on the street...which might actually have been cleaner), but the room was dirty, TERRIBLE lighting (how are 7 girls supposed to get ready in a room with 2 dull lamps?), the staff was extremely rude and unhelpful, and I had to wait 15 minutes to check in and 30 minutes to check out (Not including the time I spent figuring out that they checked someone else out instead of us and going back to have it fixed). Because of this dilemma they upgraded us to a room reserved for Diamond Club members. What special amenities did this \""upgraded\"" room have? A coffee pot.....thanks......\n\nAnyways, there was a problem with my bill, so I called Bill's and was on hold for about 10 minutes. Then someone answered the phone and promptly hung up once I said hello. \n\nI am debating whether or not to even call to complain or try to get a partial refund because I doubt they will give a crap. It's nice that other people had such wonderful stays at Bill's, but I for one would suggest that you don't risk it. Yes it might be clean and comfortable and cheap(-ish), but wouldn't you rather stay somewhere where you'll actually be taken care of?