content: This review is for customer service attitude.\nThis cigar club is located right next to the Ravella hotel and we were just lucky enough to stay the nights where they have a horrid horrid horrid (yes it's that bad) band playing live music right at bedtime.\nI don't know how it is in Las Vegas with the noise level but in California, restaurants/clubs right by residences follow a strict quiet policy after 10pm. I have seen police being called to clubs when residents complain.\nApparently they do not have that in Las Vegas.\nThe band started playing at 8:00pm and the first night -Friday, they music went on till midnight. Other people in the hotel had also called our hotel front desk to request that the bar turn the music down. Really, how loud does it have to be when you have tall buildings surrounding the stage to amplify sound anyway?  \nI had called the bar myself and ask to speak to the manager personally.\nBlair, the manager told me that she personally turned the music down twice and that she was watching the meter. She couldn't turn it down any further because she has to run a business. \n\nMight I remind you, there is no business running to be had if there are no people staying at the Ravella so a little consideration might go a long way.\n\nShe also added that there are other restaurants playing live music and she enumerated them one by one. How professional of you to try to place blame on others too. These other establishments were a good distance from the hotel and their music can barely be heard. I would have at least been pacified if Blair had been nice about saying she had to run a business, but no, she was pretty rude. \nIf you're going to risk irritating and keep guests up with loud music, at least let it be good music! \nI don't know about you but why would I want to patronize a place where management are inconsiderate to people that COULD  have come invariably to the establishment. Thank god what happens in Vegas stays in Vegas. I check out tomorrow. Goodbye and good riddance.