content: Had a very bizarre and disturbing experience with Alta Vista.  I would not go back or recommend them to anyone.\n\nWhen I made the appointment over the phone the staff was not overly helpful or friendly.\n\nWhen we arrived for our appointment the staff did not greet me or my dog or respond to our arrival in anyway.  Instead the three staff members at the front desk were bitching about other customers and the other staff.  They were in really grumpy moods... talking about walking out.\n\nI had to ask them if they would like me to sign in or to fill out paperwork.\n\nI was told when I made the appointment that I could expect the appointment to take 1/2 an hour (after I asked).\n\nI sat with my dog in the waiting room for almost 1/2 an hour before a woman casually asked me if my dog had been weighed yet.  We weighed her and then I waited again for a long while.  Then we were moved into an exam room where I again waited.  The strange thing is there were no other patients the entire time!!  I was told twice that the vet and people helping me had to keep leaving the exam room to go back to a meeting!\n\nI was given almost no information on the reason I had brought my dog in.  I decided to leave with no treatment.\n\nThere is more but I will save you the details.  Suffice to say it was just all around a bad experience and a huge waste of my time.