content: Normally I love this place but today management failed. They were understaffed to a criminal degree which is bad for employees and patrons. Its not like the Derby came as a surprise.\n\nNever coming back for a special event here. I did go to the 7th St and Union Hills location for Preakness and had a MUCH better experience. Get your act together on 16th St and I could be persuaded to try again.