content: Allow me to jump over the food review and skip to the end of my visit to where I was surrounded by security guards, the restaurant manager, and the casino manager. They were ineptly attempting to figure out how to handle an irate customer (me). As you can see, this was not a pleasant experience at a well-run establishment. Nope, it was a horrible evening at a piece of shit crap factory. Now back to the beginning...\n\nTHE ORDER: I ordered the ribeye with garlic mashed potatoes, garlic green beans, and added a lobster tail. My wife ordered the same, except with the sirloin. One daughter had a sirloin, and the other had a chicken panini with soup.\n\nTHE QUALITY: My daughters' meals were alright. The lobster was alright. The mashed potatoes and green beans were alright. My steak and my wife's steak were NOT alright. The ribeye was ALL FAT. Okay, that's an exaggeration. I was able to find approximately 4 bites on it that I was able to eat. The rest was fat, and I could not eat it. I have attached a picture of it. I understand that ribeye is a fattier cut of meat. It is one of my favorites. It is the cut I get every time I eat steak. This steak was not a cut that should have been served to anybody.\n\nMy wife's sirloin was inedible due to chewiness. I don't have a picture of hers, but just imagine a piece of meat with 5 bites taken out of it, and all 5 bites spit back onto the plate.\n\nTHE COMPLAINT: I asked a server to speak with the manager. About 4 minutes later a guy walks up, and asks what the problem is. I tell him that my ribeye is inedible due to the amount of fat. He simply says, \""okay\"" and walks away. The table of 4 just seated next to us overhear this and ask about the bad steak. I show them my food and they are immediately interested in the goings-on.\n\nTHE ESCALATION: About 3 minutes later the pompous Japanese manager reappears and says, \""I will remove the lobster from your bill\"". I pick up the uneaten steak and say, \""How about you remove this from the bill. I can't eat it\"". He goes into an explanation of how they receive the meat and cut it there, and the cut you get is the cut you get. I then pick up the steak and tell him, \""You need to tell your cooks that when they pick up a cut of meat like this, do not cook it. Throw it out. Do not serve it to a customer\"". I said \""This piece of meat is shit\"". He told me if I speak to him like that, he is going to leave the entire bill with NO reductions and make me pay the whole thing. I say, \""F*#$ YOU\"". He says \""Okay, here's your whole bill. Pay it\"". I place it on the floor and tell him \""That's where it's going to stay. I'm not paying it\"". He says \""I'm going to call casino security\"". I tell him \""Alright\"". The table of 4 just seated next to us witness all of this and get up and leave, saying that they can't believe a restaurant would treat a customer like that.\n\nWe watch the pompous Japanese restaurant manager walk to the hostess booth and use the telephone. A few minutes later two guys from casino security show up as well as the casino manager.\n\nTHE RESOLUTION: My wife decides to jump in and save the day. I take our daughters and stand in the lobby area in order to remove myself from the situation. My wife listens as pompous Japanese manager tells casino manager that I devoured all the food on my plate, then screamed profanities at him in an attempt to get a free meal. None of that is true. She walks the casino manager to our table and shows him our plates of food. He then instructs the restaurant to remove our steaks from the bill and tells my wife that I am banned in the future.\n\nTHE VERDICT: This restaurant is a fine establishment with excellent food and an extremely courteous staff is what I WOULD say if it were true. Unfortunately, this is a piece of crap excuse for a restaurant serving garbage on a plate with a staff who make Hitler look like a fun play date. My wife says she would have rather dumpster dived for her meal. DO NOT EAT HERE. I can't emphasize that enough. DO NOT EAT HERE. But DO stop in briefly and tell the pompous Japanese manager \""Hee Haw\"" because he is a total donkey. I will send a special gift to anybody who goes in, says \""Hee Haw\"" to the pompous Japanese manager, and reports it on this review.