content: Ok an update! \nJesse the manager from Gates has gone out of his way to fix the problems. Everything now has been fixed on my car with a 100% promise that their work is up to par!\nAs a \""I'm sorry\"" I even received a gift card to Red Robin, dinner on Gates, showing me that they cared for me as a customer.\nThe shotty collision repairs were not excusable, and since I had to be the one to point them out, this was not acceptable.\n\nI will still say my time was wasted fighting with Gates and Progressive about this, and it still was a horrible experience. But, thank you Gates Auto for making things right in the end result on your buck!