content: My daughter's bear was missing after the second day at this hotel. This bear has been with my children for 14 years. I assumed that the housekeeper accidentally grab it along with the sheets as it is very small. We have tried calling the housekeeping, lost and found and the front manager. Every time we call them, either we do not get a response or nobody seems to know what were talking about even though we have spoken to many people from the hotel. I am very frustrated for the lack of customer service from this hotel.  I will include my e-mail to Tracy on this review, ( her business card was given to us from the front desk, she's supposed to be a manager and I did not even get a response from her. I understand that Trump might not care for yelp reviews, but this hotel is ideal for those that have children. I hope that my review will help those families or anyone and make sure that you check all your belongings or you might not see it ever again.\n\n------------------\n\nHere's my email to a manager at Trump:\n\n\nHi Tracy, \nMy name is-------, we stayed at your hotel last weekend ( 10/03/13 to 10/06/13) on room 4419. When we got back to our hotel room on Saturday night, my daughter's bear is not in the room. I called the housekeeping immediately to inform them that the bear was missing and I was told that someone will call me back, around midnight and nobody had called. My husband then decided to go to the front desk and spoke to Magid (I'm not sure if I spelled his name right). He told my husband that process of where the linen goes after the housekeeper clean the room and told him that he will check on it and will personally call us the next day.  True to his word, he did called us and let us know that he contacted the housekeeping and where the linens are being sent and they don't have the bear.\nMy daughter has been crying and refuse to leave your hotel without her bear she named \""Poppy\"". This bear was originally my eldest who is 14, and she gave it to her sister when she she was born. It is not a souvenir toy, it is a raggedy bear with only one eye. But my daughters loves this bear, and this toy travels with us everywhere we go. My daughter asked me today if the people from the hotel cares to find her bear, and I promised her that you guys are looking for \nPoppy. My daughter is extremely sad without her bear.  I am writing you an e-mail not to get any of the staff in trouble, but to please help us find Poppy. \nThis is not about money or any other type of compensation, we just want our stuffed toy back.\n\nThank you so much for taking the time to read my e-mail and I am hoping that you can help us,\n\n---------