content: WORST AIRLINE I HAVE EVER EXPERIENCED. \nWOULD NOT LET ME ON THE FLIGHT BECAUSE THEY OVERBOOKED IT, AND THEN REFUSED TO REFUND ME AND MY FAMILY....EVEN THOUGH I HAD A REFUNDABLE TICKET. \nBought flight tickets in January for a trip down the Grand Canyon that left the following morning at 6am. They canceled our flight in March and rescheduled us for a later flight. Then 3 days prior to our flight they told us they overbooked our flight and could only take 9 out of the 11 people they booked. After more than 15 calls to them including the corporate headquarters they said they absolutely would not compensate us for having to drive to our destination now, there was no way they could guarantee our flight unless arrived onsite 24 hours in advance (no more no less), and that they had no idea if or how they could refund our flight. Despite us having to miss our entire trip that cost thousands of dollars by telling us 3 days prior to our departure that they are unable to take us to our destination. They are also unfortunately the only airline that flys into this site. We arrived 3 hours before the plane took off, but they would not let us on the plane, and refused to refund our tickets. We lost all of the money, were stranded in page, and had to spend 400$ on a one way rental care to page. I would rather drive anywhere than deal with this airline ever again. Worst customer service. I can't imagine a less reliable company....in any part of the world.