content: THE worst customer service on the face of the planet and worse, when I simply raised my voice in frustration the guy helping me told me to calm down or he would make me leave the store.  \n\nSimply put, I spent close to $500 on an I-phone and I-pad mini less than 2 weeks ago and yesterday my phone stopped working.  I was told when I went back to the store that they are upgrading their towers through the end of the year so service could be spotty until then.  Ok -- tell me how I'm supposed to conduct business with no service on my phone!  So, I told them I wanted to return my items and they had the nerve to charge me $110 in restocking fees when I haven't owned the items for 2 weeks and it's not my fault their service stinks.\n\nFortunately I got someone in the corporate office to credit back those fees but only after much time and frustration!  \n\nDON\""T go to sprint if you need your phone -- they don't care about anything except their stinking policies and fine print.  They have ZERO empathy for the customer!