content: Our dd took a few classes like Apples to zebras & Bldg Blk over the past few months. It has been a great experience not until lately. She came home complained about one of the boy bullying her - physically punching her. It wasn't once and twice, it was in several occasions.\n\nWe went to alert one of the main 'instructor' - she said it has never happened before?!  While our dd was literally crying when we told the instructor because she was so scared that after letting them know, that boy will 'beat her up' even worse.\n\nIn various occasions, we went to picked her up and we noticed that the younger instructors were standing around, chit chatting and not paying attention to the kids. It was a BIG class, 16-18 kids in a room with maybe 4 or so instructors (whenever they can get them in)\n\nMind you, they are only \""instructors\"" because they are staff for the City of Chandler, NOT 'qualified pre-school trained' teachers having any kind of certification - at least not ALL of them. We learnt that one of the staff working there was asked to stand-in once in awhile when they are understaffed. That's why their fees are really affordable.\n\nWe coached our daughter as we understand that we as parents need to take responsibility in coaching her how to deal with such bullies, however, we also need to alert anyone out there who still want to send their kids in to be aware that the instructors need to be better trained in this aspect.