content: Fool me thrice, well, that's my fault but I've finally learned my lesson. \n\nIssue #1: I take a suit in to be dry cleaned because it smelled a little like a smoky bar and had some fur on it. I have a week's leeway before I need it. I go to get it when I'm told it will be ready and I'm told there's a delay because of excessive \""stainage\"". Well, since there weren't any stains, I ask for a manager. At this point, the woman behind the counter says she needs to call me back. When she does call back, they admit to not knowing where it is. Eek! Ultimately they find it at whatever place they outsource it to and I was able to get it back later that day. Not a disaster, but should hav ebeen a red flag.\n\nIssue #2: a pair of jeans that I have hemmed end up 4\"" too short. Well, I was pissed, but I didn't try them on for the tailor to measure and he just measured based on what I was wearing right then because I was in a hurry. I guess I thought that maybe it was possible that they could stretch in a different way or, I don't know, something. I took the blame for it and didn't make an issue.\n\nThe final issue: I paid for a pair of expensive pants to be hemmed and put a rush on them so they would be done by Thursday. I called on Thursday and they told me they'd be done on Saturday. Annoying, but nothing I could do. So, on Saturday I go in and the woman working says they can't find them... AGAIN. I wait for about 30 minutes while she makes a series of calls, to no avail, and then tells me she'll call me when they find them. Towards the end of the day they find them and I go to pick them up. They actually had the nerve to charge me. You'd think if you'd screwed a customer over this way, you might give them a freebie to make up for it. Not this place. When I said I'd never be back, the woman said \""we all make mistakes sometimes.\"" To which, I replied, \""Not all of us make them as often as this place\"".