content: I really dislike Menard's.  For every positive interaction I have, I have two negatives ones.  My husband and I just bought a house, so you can imagine how much time we spend here.  I prefer Home Depot but the prices are so much lower at Menard's.\n\nIn the matter of two weeks, all of this happened:\n\n1. I bought a can of paint for our guest room.  I wanted the best paint, with the primer, all the bells and whistles.  I was covering purple.  I needed it.  The salesperson said I could pick from any four.  Yet, he could not tell me why one was rated higher or called premium over the other.  It was weird.  Like here are your options but I can not tell you what their difference really is.  And some were the same brand.\n\n2. When painting the ceiling of said room, we open up a can of paint and notice it has clumps in it.  This paint was about six months old.  Nothing happened to it.  So we go back to Menard's.  We have shopped at several area Menard's, because we are about convenience.  The lady at the counter was SO rude.  We did not have our receipt and could not find it in their system.  We pay for most things in cash and apparently this is NOT a good idea at Menard's.  It had a Menard's sticker which this location does not use (but other locations still use).  \n\nEVERY time we tried to talk to someone she kept speaking over us and saying this can not be from here.  We then had to repeat AGAIN, that we do not just shop at this location.  We shop outside the city sometimes.  We pick things up on our way home.  \n\nAnother rep interceded and offered to return it for us.  She was SO nice.  I wish I remembered all of their names.  But she needed a person from paint to approve it.\n\nBefore looking at the paint, a rep spoke to this RUDE customer service rep and said he could not take the paint back.  It must be our fault and that is that.  Then they said they could not take and dispose of it.  Nice huh?  No one asked us anything.  The paint was BRAND new!  \n\n3. The same day we went to return the paint, we wanted to look at screen doors.  There was no one in the section and you would have thought we were pulling teeth when we did find someone.  He was SO short with us and kept walking away while we still had questions.  It was ridiculous.  \n\nSo the prices keep us going back but the rest?  Awful/Hellish.