content: i really hate to do this, but i have to. service was slower than slow. my bagel + cream cheese was super skimpy on the cream cheese. turkey chili was lukewarm and not as good as it should have been. the staff seemed gloomy and sad. it just wasn't a good experience. it really is too bad, i haven't had lunch at a einstein's in forever and i was hoping it would be as good as i remember it.