content: Buying experience was fine, howeer, once you buy a car here, they get your money and service is a joke.  All I want is a stupid copy of my bill of sale because I can't find my paperwork (yes, know that's my fault).  I've call 5-6 times and even talked to the sales manager who told me if I called him back on a Monday after 11:30 that he'd show me how good the service is.  Conveniently, I now can't get a hold of him, just his voice mail.  Folks, this isn't tough and I'm not unresonable, I'm the one that can't find my paperwork, but really?  After spending 40K+ you can't fax me a darn bill of sale?  What happens if there's something wrong with my car?  \n\nNext time, I'll drive to Ontario Volvo in California, they sold me my first 2 Volvo's and I should have never give Volvo of LV a chance.  Won't make that mistake again.  I'll take my money to people that believe in reasonable customer service.