content: I am an ex Neiman Marcus employee and a life long fan of the company.\nMaybe my years working there and in customer service in general have built my standards higher than any outlet can live up to.\nBut seriously, whether its an outlet or the full line store, it still has the Neiman Marcus name attached to it. Is it too much to expect the basics of great customer service? Just the basics...\nApparently it is.\n10:45 AM, on a Thursday... Yeah that won't be the busiest of days, but is it really necessary to have only one cashier? And a slow one at that. There were 3 women in front of me each paying separately for a combined total of 7 items.\nI was in line for 18 minutes. \nThe cashier didn't have enough money in the register to give the woman immediately in front of me $14 change. She paid $40 cash for something that cost $26 and they couldn't give her change? Really??\nCome one Neiman Marcus. Step it up.