content: If I could give it a zero, I would.  Time was, I would have given it a four star rating mainly because of the courtyard right outside of the suites.  However....  They have recently changed the management team and much of the staff.  The new staff and management are unbelievably rude and nasty,  We used to stay there while in AZ (I mean for 2 to 6 months at a time, yes, that long).  Mainly because they do take dogs and our dogs liked the courtyard area.  This last time, I had numerous run ins with the staff i.e., one morning the guy next to me left his alarm on when he left.   At FIVE A.M.  The front desk refused to go shut it off saying they didn't want to disturb him if he was still there.  I'm like \""if he's still there, he's dead, because the alarm is REALLY loud\"".  They would not call him, knock on his door or anything.  Finally at 7 am I asked housekeeping and they said they'd take care of it.  Nope.  Finally at 8 a.m. I found someone to shut the alarm off.  Another time my dog and I got sick after being in the grass there.  I asked if they spray pesticides or herbicides there.  They assured me they don't.  A week later I see a maintenance guy walking around with a can of herbicides, getting ready to spray.  So I call the manager to complain about being lied to and to ask what the story is.  She would not return my calls.  Not only that, but if you complain about anything, the employees will all gather around you and give you dirty looks to try to intimidate you.  Another time I could not find ANYONe to take my dirty towels and give me clean ones.  So I went into the laundry area and called out.  Nobody.  So I dropped some of my towels off.  THEN a man rushed in and demanded to know what I'm doing in there.  uh, stealing dirty towels?  Yeah, right.  He was really nasty and lectured me.  This place USED to be very customer oriented.  Not anymore.  Considering it isn't \""all that\"" anyway, I'd pass it by and go elsewhere.  Even next door to many of the other customer oriented places.  Also, the clientele is getting more and more questionable.  I had crack addicts stay next to me for a week last time.  And they let their employees live there, so it's like a soap opera with their kids running around unattended and moms and dads fighting and having the police out.