content: I had stayed at MGM 3 times before, and when it came time to book a room, we decided to forgo the cheaper rooms at Hooters or Excalibur in order to have an MGM experience like I had had before.\n\nWe originally had booked a West Wing King through Mlife, but a day or so later they sent an offer to upgrade to a Stay Well King for only $18 extra a night so we took it. \n\nThe first issue came at check-in, although admittedly, it may be my own fault. When I booked through Mlife, I could have sworn it said the resort fee was only $18 dollars instead of the $25 it looked to charge elsewhere. We even commented to each other that we would have an extra $14 to gamble with. Once I upgraded my room, my resort fee said $25 a night, but I figured I would clear it up upon check-in. When checking in, the front desk attendant said he had never heard of anything but $25 being charged. It made us question our own sanity as we were sure it said $18 when we originally booked. But again, maybe we just read it wrong. However, when we got to the room we decided to check it out online, only to find the resort charge was now $28, which only made it seem like the front desk clerk was lying to us. \n\nThe 2nd issue to me was the $200 room security deposit that was not mentioned a all while booking. That would probably be something you want to tell your guests before they arrive, and honestly is $200 the casino didn't get from me as I had planned to blow through all the money I had transferred into that bank account. Well, in hindsight, maybe they did get it from me because I have yet to receive my security deposit back from them. Still waiting. \n\nThe third issue, and a minor one, is the remote control only worked if you pressed the buttons with the force of a thousand men. Annoying yes, but manageable. \n\nThe fourth issue, and probably the most inconvenient and troubling was that our toilet backed up and overflowed onto the bathroom floor for no apparent reason. We called the front desk and they said they would send someone up. About 30-45 minutes later we had to call the front desk again and ask if they were going to send someone up so we could use the bathroom. They said they couldn't guarantee when someone was going to be up to fix it. Someone finally came about 20 minutes after the second call and plunged the toilet but did not clean up the floor. They said they would send housekeeping to clean it. Housekeeping never came, and the mess around the toilet remained throughout the rest of our stay, which fortunately was only another half of a day. \n\n\nOne the positive side, the bed was nice and the blackout curtains worked.\n\n\nWe booked at the MGM for the experience, but afterwards we regretted not saving the money by staying at Hooters. We expected better, and MGM certainly left quite a bit of emptiness in our weekend.