content: Rented a minivan for a week online for $470. At pickup they tried every bait-and-switch and salesman trick in the book to increase the cost. They first claimed they had a Kia reserved for me (apparently because many people hate Kias and are willing to pay to upgrade) and I had to say \""no thank you\"" to upgrade requests about 6 times before they finally admitted they didn't actually have a Kia for me anyway but rather a Dodge Caravan. They initially charged me for extra insurance even though I said \""no\"" (be careful not to say \""basic\"" - that means the \""basic\"" level of extra insurance). The pickup was time consuming because of all of their tactics. They quoted me a higher price for adding an extra driver than what was stated on the Budget website. After finally rejecting all of the extras, they gave me a bill for $540, which I had to insist be recomputed because I would not pay more than the $470 I had been quoted online.\n\nThe vehicle I received was nice and clean but not well maintained. The windshield wipers were shot and the wheels were not well balanced (the steering wheel shook at highway speeds).\n\nI would rather pay a higher price elsewhere and not have to feel like I am defending myself against attempted scams.