content: I have stayed in the Palazzo several times - this was my first time in the Venetian part of it.  It wasn't terrible, but I've experienced better.\n\nCheck-in was easy... the woman at the desk was very friendly and the whole process was pretty painless.  The room she had put me in had a killer view of the strip.  The room was pretty nice... they are all suites, so they are huge.  A TV in the living room, another in the bedroom, and even one in the bathroom... wow!  The bed was incredibly comfortable... generally hotel beds are horrible on my back, but this was one of the most comfortable beds I'd ever slept in.  Also, the room was quiet... I didn't have any noise from my neighbors or hear other doors opening/closing. \n\nI'm not much of a gambler, so don't really have any comments there.  It seemed clean and didn't completely stink of cigarette smoke, so that was a nice plus.  \n\nMy biggest complaint is that I was promised a non-smoking room... there is no way in hell that my room hadn't been smoked in recently.  It smelled so strong, that I was struggling to breathe the first time I had walked in.  I immediately called the front desk... they said they were going to set up an air purifier in the room and promised this would take care of it.  This was at about 10:15am.  By 11am, they still hadn't shown up yet, so I called back to make sure they were still coming.  I was promised they would be there in the next 20 minutes.  Since I had to go check in at a conference and wouldn't be in the room, I took their word for it and figured it would be dealt with while I was gone.  Unfortunately, I showed up at the room again at about 5:30pm, and it still stunk incredibly bad.  I called back to the front desk again and they apologized and would be sending somebody right up.  So, 10 minutes later, a guy shows up with a spray bottle... now when they said air purifier, I expected some sort of HEPA air filter, or something along those lines... not an industrial bottle of deodorizing spray.  So the guy sprayed the room - not a bit of difference...He did it again, and it helped, but it still wasn't great.  It went from cigarettes to about 30% cigarettes and 70% cleaning spray... oh well.  I also found cigarette burns in the couch.  Disappointing.\n\nWould I stay here again?  I'm not sure... probably not if I had to pay for it.  They really should have just offered to change rooms for me and I would have been happy with that... instead they took a very half-assed approach to dealing with the problem, and it was never properly dealt with.