content: The product was easy to set up and was in operation in our small office in under an hour. However, the VPN functionality is unusable. I spent countless hours on the phone with LINKSYS tech support and was never able to set up a user based VPN session either using PPT or the QuickLink software that comes with the router. The buzz on the internet is that a windows machine that has at some point or another run any type of VPN software will never be able to connect. I don't know if that is true, but I returned one of these already and plan to return the other as soon as I replace it with a competing product. So, if you don't plan to use the VPN functionality this is a great box. If you do, buy something else.