content: My laptop has no difference in temperature than sitting on hardwood. So it's job of cooling my laptop left a lot to be desired, but hey, it angled it nicely for typing. About a month after I bought it though, one of the rubber pads that elevates your computer slid off, it was merely glued. I can't imagine what I could have done to prevent this, as it never left my desk... so I'm going to attribute this to poor craftsmanship.All in all I love Targus products but this felt like trash, you get what you pay for definitely is true here.