content: The RIO One was a free bonus for purchasing Windows XP at Best Buy. Unfortunately, the drivers for the unit are not that XP friendly. The software included is an older version of real jukebox. It locks or hangs XP from time to time where the machine cannot be shut down, just shut off. If running XP do not buy this unit until fresh updated software is availble. The low rating is because of the lack of up to date software.