content: I was very surprised to see ony two stars for this phone. I have had one for over two years and this phone has been a good solid performer. I am a self-proclaimed gadget freak and have tried many different cordless phone brands. I think that Panasonic and Sony make the best phone and I think that Panasonic, while the cheaper of the two generally makes better equipment. With two small kids ours has been dropped and moved multiple times and has never given us trouble. It has provided better clarity than my more expensive Sony phones as well. I will admit that the features that are jammed into this phone are a bit over the top but this is a very useful phone. In fact, I'm on the site to purchase one for my mom. Happy Holiday!