content: As others mentioned, we bought this phone for the price. I would disagree with one previous note, the sound quality was always very clear. But, 2 years later, we are buying a new phone because the buttons stick on this one. After about 18 months of moderate use, the buttons started responding sporadically. Sometimes they work fine, other times they would not even respond to being pressed, and then other times, they would double dial when you press them once. I would not recommend this phone to anyone who wants something that won't be in the landfill 2 years later.