content: I had the prior version of this mug and loved it. As other posters have noted, Trudeau unfortunately changed the design of the lid for the worse. The new lid, which screws into the mug, does not permit an adequate flow of the coffee when it is in the open position. Drinking it while I drove my car, I had to literally lean my head back and use gravity to get enough coffee to come out. That lead to the coffee leaking onto my shirt (which I should have seen coming). I tried to loosen the screw on the bottom of the lid as others mentioned, but I still can't get enough coffee to come out of it when it's in the open position. I don't have the same problems with it leaking that some others have mentioned, but that just tells me that this is an inconsistent, poorly made product.