content: I was looking for a coffee machine with a thermal caraffe. At first, the cofee was great. Then a couple of weeks later, coffee started to pour directly out of the machine onto the floor! I thought maybe I had a bad machine, so I took it back to the store and exchanged it for a new one. A month later, same problem! The coffee pours around the caraffe, not into it. I burned myself trying to clean it up, and it stained my nice kitchen floors. I'm taking it back for a different brand coffee maker, I won't be fooled three times!