content: Same problem as the other 1-star reviewers - bought the 32XBR4 two years ago, set worked this Saturday morning, turned it off for the day, turned it back on in the evening - full screen of vertical pastel pinstripes covered the entire set. Spent an hour on-line with Sony rep, attempted various things to try to reset the screen, only to be told it was an internal problem with the set. Referred us to a repair company in Massachussetts - they asked for $99 "advance deposit" for the service call before they would even schedule a technician. We're still awaiting a call from the tech to schedule an appointment for an in-home service check. If the other reviews and pricing for repairs are accurate, we'll buy a new TV instead, and it probably won't be a Sony this time around!