content: This item arrived DOA after initial Charge. The replacement also did not start after initial charge. I was able to get it to start after removing the battery for 5 hours. Then it worked great until I powered down, then the same problem. I could not get the update software to find the device even though windows Xp found and gave it a drive designation. I thought upgrading the OS system would fix the power problem. Nokia support could not help, I was told to send the unit in for warranty repair. When it was working for the short time it was promising. Maybe just a bad batch, I think I'll order the N810 instead and cross my fingers.