content: I did not buy this from Amazon.com. It was bought at a local store. I used it for about 6 hours total over 6 days. It will no longer turn on using either setting. I've tried unplugging, waiting hours to try to use it again, everything I can think of and nothing will resurrect it. I love dremel's rotary tool, I own two of them for different purposes. Due to the quality and use I've had out of the rotary tool, I thought I was making a sound decision to purchase this glue gun. If you're thinking the same thing, DON'T be fooled.