content: Chief Picciotto's favorite word seems to be "I" and his favorite topics seem to be his very high opinion of himself coupled with his disdain for higher authority at FDNY and City Hall. Taking nothing away from his personal valor on 9/11, the book was a major disappointment. If you are looking for the definitive account of what happened at the Trade Towers that tragic day skip this book and buy "Report from Ground Zero" by Dennis Smith.