content: I have used Palm for several years having beenn disappointed by the demise of the Apple Newton. My palm V and then my palm 111C worked for me flawlessly. I have now "upgraded" to the Palm m505 and have just sent in my third return. Not one of my new palm m505 has synchronized properly. One of them didn't even go on right out of the box. My brother also bought a m505 also and he has just sent for a replacement, having experienced similar problems. The color is also disappointing and pails in comparison to the color of the 111c. If my next exchange is also deffective I will ask for a refund, and think about an alternative product.