content: I NEVER KNEW THAT ONE DAY I WILL FIND A BOOK THAT SPELLS MY WORKING LIFE EXACTLY THE WAY IT IS. IT HAS HIT THE NAIL RIGHT ON ITS HEAD. THE BOOK HAS GIVEN ME HOPE BY LETTING ME KNOW THERE ARE OTHER PEOPLE OUT THERE EXPERIENCING THE SAME HELL AS I AM, AND THAT LIFE CAN ACTUALLY GET BETTER AFTER THAT, AS LONG I KEEP MY SANITY AND STAND UP FOR MYSELF.