content: Other than one of the two screws needed to install this product was missing, I have no issues. The problem was in packaging, as a small crinkled piece of tape was used to stick the loose screws to the back of the plastic crusher. Then the shipping box had cracks in it, so the screw apparently came loose and fell out during shipping. Missing hardware seems to be the norm these days no matter where you purchase products. So far the crusher works great. Time will tell as it is made of plastic, but seems to be sturdy.