content: We purchased Wanda the Whale beginning of 2011 pool season. Right from the beginning it would not work even though we had a brand-new Hayward pool filter and pump (oversized). Started customer service with Hayward, everything was assembled correctly but Wanda still would not work. They advised us to bring it to one of their warranty service centers. We called the service center and was told it would cost us $90 to look at it, which is almost what we paid for it. Wanda graced our recycling bin when we closed the pool this year. It is easier to vacuum the pool yourself and save $120.