content: My experience with this device was horrible. It took weeks to get it to work right, I spent hours on the phone with tech support who couldn't figure out why. Finally the "master tech" spoke to "the designers" and they sent me some software update which made it work. However this was after 2 replacements that all failed to work (Windows XP)Even once it workd it turned out that the software is incompatible with Vista.And when I had to wipe my XP computer and wanted to reinstall it, I found that all software download link were removed from smarthome's web site, leaving me with a useless wall wart.BUYER BEWARE: STAY AWAY!