content: I do not have any problems with Amazon...But I have problem with FireWallSalesNew York.I had return this TIVO almost three weeks ago. I had wrote tothem and I told them that I had sent it back due they was going to charge me$20.00 a month.I have Dish TV and they harge only me $6.00 a month. Ihad wrote to them different times to see if they got my TIVO.They writeback to tell that they will let me know.Now it's going to a month and stillhave not resolved the problem.I think that I am going to better businessin the state of New York.I am very upset with this company.They have noPride if they did they would of taken care of me......Noris