content: I own two of these laptop coolers. Bought at the same time and used with two different laptops. Both have the same problem. After about one month of use, the socket on the cooling pad works loose, so the device no longer receives power and the fans stop working. The fans do an excellent job of cooling both laptop and lap until the hardware fails.If I could figure out how to crack the case, I might try to repair these devices. Instead, I'm shopping for another brand with better construction.