content: We had this machine at work and made maybe 6 cups a day on a busy day. Within a month the machine broke - Keurig did replace it right away but then the second broke as well (a co worker bought one for his home and had the same problem!!). they gave us an upgrade on the model and this one is still going. The Coffee was good but the tea was not. Most importantly people is IT IS WASTEFUL. WITH LITTLE PLASTIC CUPS FILLING UP THE GARBAGE, AND IN OUR CASE TWO MACHINES IN THE DUMP. COME ON PEOPLE LETS HAVE SOME CONSCIOUS COMSUMERISM AND SLOW DOWN. What ever happened to putting the coffee in a paper filter and pouring hot water over it and letting the fragrance wrap around you. If you are that busy and needy for coffee instantly maybe you should be looking at the job ads or self help books and not over priced hunks of wasteful plastic for greedy americans!