content: I have read this book cover to cover (with my highlighter and pencil at the ready) and I've never been more frustrated in all my life. I work with Word everyday and am looking to automate documents and I can make no sense out of any of it. (Of course, there is a strong possibility that I'm stupid and in over my head - but if you think you're going to learn to create templates and fill-in forms and learn to use If-then-else fields, etc., well, I missed it.)