content: The product looks ok. The buttons are nice and big and easy to read. They don't work very well though. For example when pushing on the speaker button to dial or answer the phone often I have to press it several times and just right for it to work. It does not come with the AC adapter and Northwestern Bell no longer makes or distributes them. Without the adapter the lights do not work, including the message waiting light. It is not what it was reported to be and does not function the way it is supposed to because it does not have an adapter. I have tried several stores such as Radio Shack, Best Buy, Walmart and Target to find an adapter (120VAC to 6V 100mA) and cannot find one. I have not been able to find one online either. Also the product information indicates this phone takes 3 AA batteries. It does not. This one takes 4 AAA batteries. Not that the size of the batteries makes any difference to me, but the description is not accurate for the item. I am sending it back.