content: 4 Secrets Of High Performing Organizations: Beyond The Flavor Of The Month To Lasting Results is a "user friendly" business manager's guide that emphasizes the importance of not falling into business or marketing "fads". Instead, business managers and supervisors can establish profitable and efficient organizations by using basic, solid principles of dialogue with the folks who really know what's going on, by keeping things clear and open, by effectively measuring success and excellence, and by balancing cost vs. quality. An extraordinary presentation of "common sense, uncommon wisdom" is presented in a straightforward, no-nonsense manner. Anecdotes help illustrate the practical and important ideas in this highly recommended instructional reference designed specifically for anyone having a responsibility at any level for the success and profitability of a business enterprise.