content: We ordered this camera for our daughter. We have never had any issues with having things arrive from Amazon sellers but this camera came to us in a flat rate envelope wrapped in bubble wrap. Nothing else. No original box either, nothing except the SD card that still had someone else's personal pictures on it. The box was pretty much flattened in the mailing process and the cameras' internal lens was totally crushed. When we contacted the seller we were told that's how he always mails things and never had any issues in the past. He even neglected to respond when we asked for at least a credit for another camera. I understand that things get lost/damaged in the mail but to send a camera through the mail without much more than one sheet of bubble wrap and the mailing envelope is ridiculous! Save yourself the frustration, time and money - buy elsewhere.