content: Check your Operating System if your running 64bit, this software is incompatible. I ran into a little problem with a seller and they offered a refund minus all shipping fees and their Amazon sellers fee.this omission is really the fault of Amazon so I didn't press the seller for a refund. Although, it is my opinion that a seller should know the goods they are selling and operating system compatibility is a big concern for obvious reasons.But, technology being what it is, it is one of those esoteric things that can be over looked.But, again... check what version of windows your running:>Start>Right click 'Computer'>Left click 'Properties'>View the box for 'System Type'You'll want to see '32bit' for this software.