content: I am not satisfied with the item i purchased from you. The item frequently freezes and stops, making it difficult to play. It does this everytime i try to play. It's still malfunctioning and i would love if you help to resolve the issue. I really had my plans on enjoying a game of Sims 2, but this game will not function correctly. Ever since i received the package it has been malfunctioning incorrectly. I will not play and constantly stops and freezes up. I would LOVE a full refund if you cant resolve the issue. Thanks.