content: lost package, slow delivery, unhelpful customer service, i received the book over a month after they said they shipped it. i live in chicago an hour drive from where they shipped it in indiana. what i imagine happens, based on the extravagantly long period they give themselves to ship it, is they claim to have items in stock when they don't, use your money to order them and send them along when they get in. if i had known it would take this long, i would have paid more for a different seller. book was fine.