content: I ordered this for myself on a Monday and received it on a Wednesday. I took it home that night and my mother-in-law loved it! I had to order another one for myself on Thursday morning. This is a great asset to the cell phone user. It's GREAT! It comes with small/med/large ear pieces for the left/right ear and the button in the middle is great because as a call comes in all you have to do is press the button to begin the call and press again to end. I highly recommend this.