content: I purchased 2 of these items, on one of them, the LCD display does not work perfectly (the 0 as a part of 12:00 pm is missing a line of the 0 on the display- see my submitted pictures) but this is no big deal- the item still works OK.The other product arrived damaged since it has a battery compartment door that is made of cheap plastic at the bottom of the unit and UPS damaged it during shipping.It took me filing a complaint with Amazon just to get a response from this company, and the situation is still not resolved, they have not offered to send me a free return label to send it back to them.I will never order from Elmosworld again. Terrible customer service.