content: This movie is great, I was really excited to get it because I have a toddler and I didn't get to see it in the movie theater! When I got the dvd in the mail and opened it, the disk was cracked, I was heartbroken. I went online and amazon sent me a new dvd before I even returned the broken one!! I was so excited. As long as you send the return in by a certain date, you won't get charged for both - truly a no hassle return and exchange. Even though I had to wait a few extra days to see the film (I preordered to see it asap), I was really happy with the whole situation. Robert Pattinson is a god.