content: I almost didn't buy this phone because of the negative reviews posted here. It sounded like there were too many problems with this model. My previous experiences with VTech were good, though, so I took a chance. I'm glad I did.This is a great phone. The sound is good in the both handset and speakerphone modes. The range is good all over my house and yard. I did have to read the instructions to figure out the menu, but it didn't take long. The intercom feature is very convenient.One warning, don't buy this phone if the only place you have for it is next to a microwave or computer. They DO interfere with the phone.We really like having this phone, and use it a lot.