content: I bought this printer and it ran fine for a month. Then the photo-conductor had a problem. Support indicated they would ship a replacement and I would be a happy camper. Now 4 weeks have passed by and the part has not shown up. I called them repeatedly and was always told that it would ship in the next 2 days. Finally I got fed up and thought I would just go out and buy it. And guess what, nothing was available to buy. Not from Lexmark and not from the 3-4 dealers I called.Finally I came back to Amazon and it seems they have 3 in stock. So I am going to get 1 ( I hope). But it is amazing that a printer company can be out of consumables for a recent and relatively high end printer for this long. Just makes me wonder if the management has it together.Their stock seems to be tanking. This is my first Lexmark. Seems I should have stuck with HP etc.