content: The pad cools better than nothing, but the chord that connects to your laptop is terrible. I've gone through at least 4 of them over the last year. Consistently the part of the cable that connects from the cool pad to the on/off switch has a break in it. All I do is wrap up the cable, put it in my bag, and otherwise use the device on my lap. I'm not sure how to limit its exposure much more. Only good thing is Targus will replace the cable for you, but it takes a few weeks to receive.Also, the rubber nubs that hold the laptop in place are often lost with no replacements readily available. I'm looking for a better product at this time...