content: Checked with Sears and they could no longer help. I had one remote that I had to hold just right to get it to work.I ordered two of these remotes. The compatibility match is perfect. These are exactly as described. It took me longer to get the ladder out, to reach the green button on the back of the garage door opener unit, then it did to set the frequency on the two I ordered. Took approximately 15 or 20 seconds to set the frequency on both remotes. Extremely easy. Perfect match, perfect replacement. Wish I had ordered sooner.