content: I bought a sansa e280 for myself and have not encountered any troubles, so I decided to buy a View for my boyfriend. Right out of the box, the player would not turn on because the power button was stuck. We tried everything but nothing would happen. The customer service people could not turn it on also, so we exchanged that one. The next one we received at least turned on. We went home to charge it and then tried to start loading media on. Thats where trouble came. For video and pictures, you have to convert the file format by using the sansa downloadable converter. I was able to transfer photos with no problem but we never were able to get video on the player. We tried different files, different computers, and different people and nothing. My boyfriend spoke to the customer representatives and had no luck. I have transferred music, video, and photos to my sansa e280 with no problems, but this player has many problems.