content: I received the printer with a broken ink cartridge in the box, that should have been the first clue. Printer would not get past the set up returning an error about the "scan lock". Makes me wonder if they actually tested the printer before sending it back out again. If it hadn't been for the easy return policy I would have been very upset. Ended up buying a brand new Canon MP610 and had it up and running in a few minutes, very happy with it.