content: I was really disappointed with this book. It was basically a psychology book masquerading as an advice book.I already have a very good idea why the toxic people around me behave as they do, and I do not think that it is my job to coddle them and condone their rude, selfish behavior. There is no excuse for them refusing to do something about their problems.What I wanted was tips on how to cope with them and minimize the damage to me, not tips on how to feel all sorry for them when I probably have much worse problems than they do. I spend a lot of money and put a lot of effort into being the best person I can be, and they could do the same if they wanted to.I really wanted my money back for this book. What a waste !