content: I have previously ordered a 16pc. set from Amazon last year and it shipped and arrived in perfect condition! However, this year I went to order a set for my mom for Mother's Day and when it arrived the dishes were damaged, scratched and defective. Thinking it was just a factory fluke we returned the dishes and exchanged them for another set. The second set arrived and we were disappointed to find that these too were damaged, scratched and defective. I love Fiesta, but they way these dishes are packaged and shipped was disgraceful. You're better off to just buy them in the store and check them for yourself.