content: Initially the monitor worked well and then the video portion stopped working. No picture at all. Contacted Safety 1st got the run around for a week and then said it needed to be replaced and that the only way they would do that was to send in the entire system. So now I am without any monitoring system after spending the money for what was supposed to be the best. Bottom line poor quality, unreliable backed up by the worst customer service policy I have ever seen.