content: Add me to the list that received a defective machine. I really like the style and the features of this machine. However, after a couple of loaves didn't turn out well, I finally realized that the pan just wasn't hot when I pulled it out of the machine. Amazon made it very easy to return, but I decided to buy a machine locally instead of ordering online again. I bought the Cuisinart CBK-200 2-Pound Convection Automatic Bread Maker. My first one burned the loaves, so it went back to the store. My second one has been working well for a couple of months now. I wish quality control was better for appliances like these.