content: Product was shipped on time and arrived as advertised - all works great ......... we were worried initially with the coffee maker as the first few cups of coffee had a metallic taste, but after cycling water thru a few times it tasted normal. We love the coffee maker - very convenient. Glad we purchased the larger model with a bigger tank of water - would have taken too many refills with a smaller capacity tank....... wish there would have been a non-commercial product line that had an option to connect to a water line.We love the little individual cups of coffee and the variety. I have found that it's easy to cut the top off the used cup, wash it out and put any brand coffee in it. Then I cover with a round piece of aluminum foil as a cap - works great........ a lot better than the individual cup holder we purchased........ only trick is to line up the puncture hole on bottom when inserting the cup in the holder.