content: After ascertaining that this was the best market guide for me to purchase in order to get my novel published I gladly ordered it. Well, they don't include a great deal of reputable literary agents (who are constantly in the trades). Example: Trident Media, ICM, William Morris-even Gloria Loomis (Walter Mosley's agent---and he wrote an intro article "Connecting with the rest of the world through words" on page 6 (!!!). In addition they don't even list major Science-Fiction awards, the Hugo and Nebula-what else are they missing. I feel robbed. Then to make matters worse, I went to their website to complain (filled out their form) and got a bounce back that said, "This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. anneb@fwpubs.com"LAME!!!