content: I have to admit, I can't stand books written in a question-and-answer format. Its too hard to find what you need. This book is a prime example of why I hate this format. As an example, let's assume that you want information on "Getting People to Participate." You go to the corresponding section and now have to wade through every question in the section to find something that may or may not be applicable to you and your session. There's no doubt that there is some useful information to be found in this book; unfortunately, its just too darned hard to find it. Save your money and buy a copy of "The Ultimate Training Workshop Handbook" instead.