File size: 10,729 Bytes
f9c1865
 
c422a27
f9c1865
 
 
 
8a1bc73
c422a27
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4117ebc
f9c1865
c422a27
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
f9c1865
c422a27
 
 
 
f9c1865
c422a27
 
 
 
 
 
f9c1865
 
2a838e7
c422a27
2a838e7
c422a27
 
 
 
4117ebc
c422a27
 
 
4117ebc
c422a27
 
2a838e7
c422a27
 
2a838e7
c422a27
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2a838e7
c422a27
4117ebc
c422a27
 
 
 
4117ebc
c422a27
 
4117ebc
 
c422a27
f9c1865
c422a27
f9c1865
 
 
2a838e7
f9c1865
 
 
 
 
 
 
 
 
 
 
 
 
 
2a838e7
f9c1865
 
 
 
27f1dd6
f9c1865
 
c422a27
 
 
 
 
 
 
f9c1865
 
 
 
2a838e7
f9c1865
 
 
2a838e7
f9c1865
c422a27
 
 
 
f9c1865
c422a27
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
f9c1865
 
 
 
 
 
 
 
 
4117ebc
f9c1865
 
 
4117ebc
f9c1865
 
 
4117ebc
 
f9c1865
 
 
 
 
 
 
 
4117ebc
 
 
 
 
 
 
 
f9c1865
 
 
2a838e7
f9c1865
 
 
 
 
 
 
 
 
 
 
8a1bc73
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
import facebook
import requests

from func_ai import analyze_sentiment

GRAPH_API_URL = 'https://graph.facebook.com/v20.0'


def init_facebook_client(token):
    print("Инициализация клиента Facebook.")
    return facebook.GraphAPI(access_token=token)


def get_posts(page_id, page_access_token):
    print(f"Получение постов для страницы {page_id}.")
    url = f"{GRAPH_API_URL}/{page_id}/posts"
    url_ads = f"{GRAPH_API_URL}/{page_id}/ads_posts?include_inline_create=true"
    params = {
        "access_token": page_access_token,
        "fields": "id,message",
        "limit": 50
    }
    params_ads = {
        "access_token": page_access_token,
        "fields": "id,message",
        "limit": 150
    }

    posts = []

    response = requests.get(url, params=params)
    data = response.json()

    if 'error' in data:
        print(f"Ошибка при получении постов: {data['error']}")

    posts.extend(data.get("data", []))
    print(f"Получено {len(data.get('data', []))} постов.")

    response_ads = requests.get(url_ads, params=params_ads)
    data_ads = response_ads.json()

    if 'error' in data_ads:
        print(f"Ошибка при получении рекламных постов: {data_ads['error']}")

    posts.extend(data_ads.get("data", []))
    print(f"Получено {len(data_ads.get('data', []))} рекламных постов.")

    return posts


def get_facebook_posts(graph):
    print("Получение постов.")
    params = {
        'include_inline_create': 'true',
        "limit": 150
    }

    user_posts_data = graph.get_object(id='me/posts', fields='id,message,created_time')
    user_posts = user_posts_data.get('data', [])
    print(f"Найдено {len(user_posts)} пользовательских постов.")

    try:
        ads_posts_data = graph.get_object('me/ads_posts', **params)
        ads_posts = ads_posts_data.get('data', [])
        print(f"Найдено {len(ads_posts)} рекламных постов.")
    except facebook.GraphAPIError as e:
        print(f"Ошибка при получении рекламных постов: {e}")
        ads_posts = []

    all_posts = user_posts + ads_posts
    unique_posts_dict = {post['id']: post for post in all_posts}
    unique_posts = list(unique_posts_dict.values())
    print(f"Всего уникальных постов: {len(unique_posts)}.")

    return unique_posts


def get_comments_for_post(post_id, graph):
    print(f"Получение комментариев для поста {post_id}.")

    comments = []
    url = f'{post_id}/comments'
    params = {'fields': 'id,message,is_hidden', 'limit': 10000}
    try:
        comments_data = graph.get_object(id=url, **params)
        visible_comments = [comment for comment in comments_data.get('data', []) if not comment.get('is_hidden', False)]
        comments.extend(visible_comments)
        print(f"Найдено {len(visible_comments)} видимых комментариев для поста {post_id}.")
    except facebook.GraphAPIError as e:
        print(f"Ошибка при получении комментариев для поста {post_id}: {e}")
    finally:
        return comments


def filter_comments(comments, sentiments):
    print("Фильтрация негативных комментариев.")
    negative_comments = []
    for comment, sentiment in zip(comments, sentiments):
        if sentiment['label'].lower() == 'negative':
            print(f"Негативный комментарий найден: {comment['message']}")
            negative_comments.append(comment)
    return negative_comments


def hide_or_delete_comment(comment_id, graph, action):
    print(f"Выбранное действие для комментария {comment_id}: {action}")
    try:
        if action == "Delete":
            graph.request(f'{comment_id}', method='DELETE')
        elif action == "Hide":
            graph.request(f'{comment_id}', post_args={'is_hidden': True}, method='POST')
        return True
    except facebook.GraphAPIError as e:
        print(f"Ошибка при скрытии/удалении комментария {comment_id}: {e}")
        return False


def process_negative_comments_in_post(post_id, token, action):
    graph = init_facebook_client(token)
    comments_in_post = get_comments_for_post(post_id, graph)
    if not comments_in_post:
        print(f"Нет комментариев для поста {post_id}.")
        return []

    processed_comment_ids = set()  # Отслеживание обработанных комментариев
    comments, comments_text, comments_to_process = [], [], []

    for comment in comments_in_post:
        comment_id = comment['id']
        if comment_id in processed_comment_ids:
            print(f"Комментарий {comment_id} уже обработан. Пропуск.")
            continue
        processed_comment_ids.add(comment_id)
        comments_text.append(comment['message'])
        comments_to_process.append(comment)

    if not comments_to_process:
        return []

    sentiments = analyze_sentiment(comments_text)
    negative_comments = filter_comments(comments_to_process, sentiments)

    for comment in negative_comments:
        if hide_or_delete_comment(comment['id'], graph, action):
            comments.append({
                'id': comment['id'],
                'message': comment['message']
            })
    return comments


def process_negative_comments(token, action):
    graph = init_facebook_client(token)
    posts = get_facebook_posts(graph)

    if not posts:
        print("Нет постов для обработки.")
        return []

    comments_per_post = []

    for post in posts:
        post_id = post['id']
        post_message = post.get('message', '')
        comments = process_negative_comments_in_post(post_id, token, action)

        if comments != []:
            comments_per_post.append({
                'post_id': post_id,
                'post_message': post_message,
                'comments': comments
            })
    return comments_per_post


def get_page_id(page_access_token):
    print("Получение ID страницы.")
    url = f"{GRAPH_API_URL}/me"
    params = {
        "access_token": page_access_token,
        "fields": "id,name"
    }
    response = requests.get(url, params=params)
    data = response.json()
    if 'error' in data:
        print(f"Ошибка при получении ID страницы: {data['error']}")
        return None
    return data.get("id")


def get_comments(post_id, page_access_token):
    print(f"Получение комментариев для поста {post_id}.")
    url = f"{GRAPH_API_URL}/{post_id}/comments"
    params = {
        "access_token": page_access_token,
        "fields": "id,from,message,is_hidden",
        "limit": 150,
    }
    comments = []
    response = requests.get(url, params=params)
    data = response.json()
    if 'error' in data:
        print(f"Ошибка при получении комментариев к посту {post_id}: {data['error']}")
    comments.extend(data.get("data", []))
    print(f"Найдено {len(data.get('data', []))} комментариев.")

    return comments


def has_page_replied(comment_id, page_id, page_access_token):
    print(f"Проверка ответа на комментарий {comment_id}.")
    url = f"{GRAPH_API_URL}/{comment_id}/comments"
    params = {
        "access_token": page_access_token,
        "fields": "from{id},message",
    }
    try:
        response = requests.get(url, params=params)
        if response.status_code != 200:
            print(f"Ошибка при запросе API: {response.status_code} - {response.text}")
            return False
        data = response.json()
        if 'error' in data:
            print(f"Ошибка при получении ответов на комментарий {comment_id}: {data['error']}")
            return False
        for reply in data.get("data", []):
            reply_from = reply.get('from', {})
            reply_from_id = reply_from.get('id')
            reply_message = reply.get('message', '')
            print(f"Найдена реплика от пользователя: {reply_from_id}, сообщение: {reply_message}")
            if reply_from_id == page_id:
                print(f"Страница {page_id} уже ответила на комментарий {comment_id}.")
                return True
            else:
                print(f"Страница {page_id} не ответила на комментарий {comment_id}.")
                return False
    except requests.exceptions.RequestException as e:
        print(f"Ошибка при выполнении запроса: {e}")
        return False


def get_unanswered_comments(page_access_token):
    page_id = get_page_id(page_access_token)
    if not page_id:
        return []

    print(f"ID Страницы: {page_id}")
    posts = get_posts(page_id, page_access_token)
    posts_with_unanswered_comments = []

    for post in posts:
        post_id = post['id']
        post_message = post.get('message', '')
        print(f"Обработка поста: {post_id}")
        comments = get_comments(post_id, page_access_token)

        unanswered_comments = []

        for comment in comments:
            if comment.get('is_hidden', False):
                continue
            comment_id = comment['id']
            print(f"Проверка комментария: {comment_id}")
            if not has_page_replied(comment_id, page_id, page_access_token):
                unanswered_comments.append(comment)

        if unanswered_comments:
            posts_with_unanswered_comments.append({
                'post_id': post_id,
                'post_message': post_message,
                'unanswered_comments': unanswered_comments
            })

    return posts_with_unanswered_comments


def reply_comment(comment_id, message, token):
    print(f"Отправка ответа на комментарий {comment_id}.")
    url = f"{GRAPH_API_URL}/{comment_id}/comments"
    params = {
        'access_token': token,
        'message': message
    }
    response = requests.post(url, params=params)
    if response.status_code == 200:
        print(f"Ответ успешно отправлен на комментарий {comment_id}.")
        return True
    else:
        print(f"Ошибка при отправке ответа: {response.text}")
        return False