Title: fetchWsapiRecords error: communication failure"
Tags: rally
Question: I have custom list with Deep Export app from Community App in Rally. When I am trying to export the data from Rally. 

Most of the time, I am get the error:  

```
  fetchWsapiRecords error: communication failure
```

And not able to export the project data. I tried after cleaning up the cache. But couldn't. Does anyone know why this wouldn't be successful?

Comment: I agree that there isn't much information to go on but based on a similar error I can tell you this much. Removing "Project" like many people say has no value whatsoever for us. What we found by running the code in a debugger was that the setting "childCountTarget" can be increased to something like "childCountTarget=500" for example and that fixed our issue. To find this click the gear and select "Settings" then do a control F and type in the chilcCountTarget. You will find the setting quickly. The limitation this set was the number of child records that could be returned. Not knowing the iss

Comment: What have you tried so far? It is much easier to help you if we can make suggestions to your code rather than guess what might be going on.  Read [How do I ask a good question?](https://stackoverflow.com/help/how-to-ask) and try to improve your question to get help.


Here is another answer: Unfortunately this isn't enough information to really debug the problem.  Can you include some error information from the console?  Or any errors in network requests?


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