This is a lesson part of the module ERP Presales and Business Analysis out of the Open Source ERP/Executive Diploma course conducted by a private university. A frightening number of IT projects "failed" - failed to meet budget, failed to meet deadlines and failed to meet user requirements. How many percent of IT projects fail and how many percent of ERP projects fail? Why the difference? Why is it important for enterprise systems (and thus, the professionals who implement them for enterprises) to meet user requirements? What is the difference between the "Client" and the "User"? In what ways can Open Source ERP professionals mitigate the risk of not meeting client/user requirements? http://www.computerworld.com/managementtopics/management/project/story/0,10801,84266,00.html http://projectmanagement.ittoolbox.com/documents/popular-q-and-a/why-erp-implementations-fail-1013 http://www.canias.com/erp/erp_fail.html http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=111623 (Provided by Students - subject to edit ranking by tutor) (Provided by Students - subject to edit ranking by tutor) (Done in wikiversity as course material by the students under the guidance of the tutor)
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