@me: "Have you ever tried to return something at Morrisons for a refund or
replacement? Don't bother trying, it's pointless.
In a moment of madness we purchased on of their ready meals, which was
supposedly chicken in a tomato and chili sauce with cous cous. Bad
idea. The 'chicken' tasted like chicken fat, the sauce was tasteless,
but worst of all the cous cous had the texture of overcooked porridge.
It was horrible, totally inedible and after a mouthful went straight
into the bin.
No problem we thought, take the outer cardboard sleeves and the
receipt back there and they'd refund our money just like they'd do
without quibble at Asda, Tesco or Marks and Spencer. Not a chance. We
were told that the proof of purchase wasn't enough, that we should
have returned the uneaten meals (could you imagine trying to transport
them?) and that therefore there would be no refund. Even more
ridiculous was that we were then told that there wouldn't have been an
instant refund even if we *had* returned the meals as they would've
been sent off for analysis first!
I always quessed that Morrisons was crap and the worst of all the
supermarkets but the above has confirmed it.
More reasons NOT to shop at Morrisons?"
    @me: "On Tue, 21 Mar 2006 18:01:55 +0000 (UTC), Saxman
<quote>
I've found most of their own brand products to be poor, and their own
bread is terrible. Just maybe some of their own brand stuff is ok,
it's the money you'd waste finding them that I'd object to.
Yes, then can be cheaper and some of their BOGOF deals are very good,
but that's about it in my opinion. And their customer relations
stinks."
    @ufdi: "<quote>
I wouldn't shop there even if I could. The fact that I work for Tesco is 
beside the point :)
I bought some Finest bacon yesterday which was supposed to be BOGOF but it 
didn't come up on the receipt. This was probably because the offer had ended 
but nobody had removed the POS. I immediately got a full refund, �4.96, and 
the two packs of bacon free, which will make them taste even better.
Tesco are far from perfect but you can often see why they're the top 
retailer.
Si "
    @owain47125: "<quote>
You should have offered to produce the *eaten* meals and asked if they 
have a bucket or should you just vomit on the floor.
Owain"
    @junehughes: "In message <email_address>, Owain 
<email_address> writes
<quote>
OwAIN.........Really!!
A bit funny though:)
June Hughes"
    @chrispbacon: "<quote>
I can see that they might like the stuff back to see what
was wrong with it. However, if I were you, I'd complain
about the service, to:
The Customer Service Department,
    Wm. Morrison Supermarkets PLC.,
       Parry Lane,
          Bradford. BD4 8TD
mentioning shortcomings in the shop you visited, as well
as the product, and telling them that you'd still like a
refund."
    @gktz: "<quote>
Given the alternative for giving back an eaten meal it seems you'd be
shocked either way. :)
(takes a bit longer, though)
Yes he is, but there is no cause for concern.
Greg
Your shame is never ending
Just one psychological drama after another
                                   No spam: ficus = no(n)"
    @steve: "<quote>
No, that's not the bergercarlos@example.net.
The reason is that they've handed out more wads of notes in brown paper
bags than anyone else. Then gone on a price campaign to get everyone to
shop there, having established the perception of value, they've now
jacked up all the prices to Sainsburys levels, but people are hooked....
In addition, the less said about the way they treat their suppliers
(especially when dealing direct with farmers etc) the better.
Only Wal-Mart/Asda are less ethical.
Steve H 'You're not a real petrolhead unless you've owned an Alfa Romeo'
<url> - Honda VFR800 - MZ ETZ300 - Alfa 75 TSpark
Alfa 156 2.0 TSpark Lusso - Fiat Marea 20v HLX -  COSOC KOTL
BoTAFOT #87 - BoTAFOF #18 - MRO # - UKRMSBC #7 - Apostle #2 - YTC #"
    @steve: "<quote>
I don't think any of the big chains are really 'ethical' - Safeway
weren't bad, Waitrose are OK, but of the big chains, I think Sainsburys
are the most ethical, with all the rest probably equally bad as each
other. Although, Tesco are, IMHO, the worst, as they give huge
back-handers to local councils to secure sites.
Steve H 'You're not a real petrolhead unless you've owned an Alfa Romeo'
<url> - Honda VFR800 - MZ ETZ300 - Alfa 75 TSpark
Alfa 156 2.0 TSpark Lusso - Fiat Marea 20v HLX -  COSOC KOTL
BoTAFOT #87 - BoTAFOF #18 - MRO # - UKRMSBC #7 - Apostle #2 - YTC #"
    @dontuse: "Following up to SteveH 
<quote>
a back hander is a bribe, you are talking about in the open
contributions to things like affordable housing as part of a deal
to secure a development site? If you have evidence of corruption
you should go to the police. 
Mike Reid
Walk-eat-photos UK "<url> < you can email us@ this site
Walk-eat-photos Spain "<url> < dontuse@ all, it's a spamtrap"
    @ufdi: "<quote>
I don't believe Tesco's prices are anywhere near as high as Sainsburys. It's 
easy to compare - Tesco have a price comparison page on their website 
somewhere...
Yes, but I was talking about a shopper's perspective of Tesco, rather than 
the suppliers who are, in general, being robbed left, right and centre. Very 
few people give a monkey's about it though. Shoppers forced to pay more so 
that the suppliers are paid better will shop elsewhere.
Most shoppers want somewhere they can buy reasonable food at the lowest 
price possible and the added bonuses of Clubcard and a good returns policy 
just add to the reasons to shop there, IMO.
Si "
    @ufdi: "<quote>
I don't think many businesses at all really care much about ethics unless 
there's a big wad of money in it for them too.
Si "
    @usenet200309: "In message <email_address>, Elaine Jones
<email_address> writes
<quote>
The Co-op?
Andy Mabbett
                Say "NO!" to compulsory ID Cards:  <<url>
                Free Our Data:  <<url>"
    @junehughes: "In message <email_address>, Elaine Jones 
<email_address> writes
<quote>
Waitrose, M&S, Co-op?
June Hughes"
    @maryfisher: ""June Hughes" <email_address> wrote in message 
news:<email_address>
<quote>
At the Farmers' Market I was talking to one of our suppliers, he grows and 
mills flour and oats and grows potatoes, all organically produced and about 
thirty miles from home.
He noticed my Waitrose Bag for Life and asked which branch I went to. As 
part of the conversation he said that Waitrose was the only supermarket they 
(his wife and sons work on the farm) would supply because, "It's the only 
one which treats us fairly."
That's good enough for me.
Mary "
    @junehughes: "In message <4427cc55$0$817$<email_address>>, Mary Fisher 
<email_address> writes
<quote>
Hi Mary.  Long time no see.  Out of all the supermarkets, I prefer 
Waitrose for many reasons, amongst which is the one you gave.  Hope you 
are well.
June Hughes"
    @Bill: "<quote>
And as the late lamented Linda Smith said, "I like it because it's that 
little bit more expensive". "
    @maryfisher: ""Bill Davy" <email_address> wrote in message 
news:<email_address>
<quote>
You get what you pay for. We're prepared to pay for service, range, quality 
and a fair return for the supplier. Not in that order.
Mary"
    @dweller: "<quote>
I agree (even if a bit late!).
Doug
Doug Weller  
A Director and Moderator of The Hall of Ma'at <url>
Doug's Archaeology Site: <url>
Amun - co-owner/co-moderator <url>"
    @steve: "<quote>
How do you explain Tesco being able to virtually wipe out independent /
small national chains of convenience stores? - In Milton Keynes, you
have a choice of Tesco Extra, normal Tesco, or Tesco Local in a lot of
areas.
Then there's the town centres that have been decimated after Tesco moved
out, but imposed conditions on selling the lease on meaning another food
retailer couldn't move into their old site.
The list is endless, but they have such a bad reputation that I've
turned down several opportunities to join them in store management
positions. Sometimes moral standards are more important than money.
Steve H 'You're not a real petrolhead unless you've owned an Alfa Romeo'
<url> - Honda VFR800 - MZ ETZ300 - Alfa 75 TSpark
Alfa 156 2.0 TSpark Lusso - Fiat Marea 20v HLX -  COSOC KOTL
BoTAFOT #87 - BoTAFOF #18 - MRO # - UKRMSBC #7 - Apostle #2 - YTC #"
    @dontuse: "Following up to SteveH 
<quote>
I don't explain it but I would guess  its by them being the most
effective business unless you have facts to the contrary.
You alleged bribes to local council officers/members, that's a
specific and serious matter that if you are aware of it you
should go to district audit or the police.
"Section 106" planning applications include provision of
community assets (libraries, swimming pools, road safety schemes
etc) from developers. They are legal and transparent procedures
to obtain public benefits from big business wishing to expand.
BTW I don't see anybody here defending Tescos business methods. 
Mike Reid
Walk-eat-photos UK "<url> < you can email us@ this site
Walk-eat-photos Spain "<url> < dontuse@ all, it's a spamtrap"
    @anonymous: "Despite having a clear monopoly with 30 per cent of the market (a
monopoly is defined as above 25 per cent), Tesco's growth has not been
checked by competition policy designed to protect consumers. The �2bn
profits have been at the expense of farmers and other suppliers who
have had to cope with falling prices, and small shops losing local
market share.  .........
<url>"
    @owain47125: "<quote>
Probably because they were the first to consider having a wider range of 
formats and so aquiring sites for smaller stores when the others were 
still chasing out-of-town sites.
Yes, when a supermarket got permission to build there was also supposed 
to be a "leisure" development adjacent on the site. Five? years later 
it's still a derelict site. That supermarket is ......
.....
.....
Sainsbury.
Owain"
    @dweller: "<quote>
And they probably are able/willing to pay more for sites.  They do seem to
be the most innovative from that point of view. 
<url>
Doug Weller  
A Director and Moderator of The Hall of Ma'at <url>
Doug's Archaeology Site: <url>
Amun - co-owner/co-moderator <url>"
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