@PatrickKola: "Hi, my question is a bit similar to one posted here a couple days ago, but as 
that one didn't get a response, I thought I'd try my luck. I'm going to try 
to explain in detail exactly what I've done so far, so if this is too long, 
please just read the summary and ignore the details. Thanks in advance for 
your help. 
Summary:
I have a duplicate set of personal folders that will not go away. I have 
deleted all my .pst files and re-installed outlook (2003 on WinXP fully 
patched), creating new, completely empty personal folders, but one set of 
personal folders stubbornly refuses to go away. Even after starting outlook 
with all *.pst files on the computer deleted (and being forced to create a 
new .pst when outlook loads), I can see a set of personal folders with all my 
emails, contacts, etc. still there. 
Details (kind of long):
I installed office pro 2k3 on a new WinXP (home) system a few months ago and 
attempted to transfer all my settings and messages from my old PC to the new 
one. For outlook, I copied over my .PST file and used the file import feature 
to get everything imported. As soon as I did this, I noticed that I now had 
two identical sets of personal folders in Outlook. I was in a rush and didn't 
really explore why or how this happened at the time. 
I noticed that my Contacts were not working as an address book, meaning that 
my email addresses didn't auto-fill on new emails, but email addresses I had 
recently used would auto-fill. I dealt with this without too much complaint 
because I really don't need to send too many emails from this system - this 
is a home system and gets a whopping total of approximately 10 emails sent 
from it on a busy week. 
In the last couple weeks, I've started working from home a lot more and the 
email volume has increased quite a bit. In an attempt to fix the problem with 
the duplicate personal folders and non-linked contacts, I un-installed and 
re-installed outlook (after backing up my .pst files to a remote location), 
hoping that this would get rid of the duplicate personal folders. No such 
luck. 
Upon loading outlook, I am told that "the file c:\....\outlook.pst could not 
be found" , and am given the option to create a new .pst file. When I do 
this, outlook continues to load just fine, but I can see my old personal 
folders sitting there, with all my emails and contacts plainly available!
How is this possible? Where does outlook store all this? I would think that 
with all .pst files on my computer deleted, this information would be long 
gone. Please help me! At this point, I'm just trying to get a clean install 
of outlook that doesn't keep any information or settings from previous 
installations. 
If you've read this far, thank you for your patience and any assistance you 
can give me. 
-Patrick"
    @russval: "This question has been answered countless times in this group.
When you have a duplicate set of Personal Folders and cannot close one, it 
means you migrated your Outlook data incorrectly and corrupted your profile.
Create a new profile.
Read the Help files and follow the directions for migrating your Outlook 
data:
<url>
Russ Valentine
[MVP-Outlook]
"PatrickKola" <email_address> wrote in message 
news:<email_address>
<quote>"
    @PatrickKola: "Thank you for your quick response Russ. I figured that this issue had been 
brought up before, but somehow didn't search using the right keywords. 
-Patrick"
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