@stroutm: "I spite need to send my system info to yahoo support to investigate why 
Norton protection cannot install on my computer. Despite repeated attempts to 
run the msinfo32.exe and save the result for forwarding it hangs with 100% 
CPU at the final stage when refreshing £drivers". I have scanned SFC but 
without any successin running the program. Any suggestions on how tosolve it 
short of clean re install. "
    @MarkLFerguson: "manually reinstall Microsoft System Information. To do this, follow these 
steps: 1. Insert your Microsoft Windows 98 or Windows 98 Second Edition 
compact disc (CD) into your CD-ROM drive or DVD-ROM drive.  
2. Click Start, and then click Run. 
3. In the Run box, type the following line, and then click OK:
rundll.exe setupx.dll,InstallHinfSection Msinfo.reg 64 
C:\windows\inf\msinfo.inf 
4. Repeat step 2 and step 3 for each of the following lines:
rundll.exe setupx.dll,InstallHinfSection Msinfo2.reg 64 
C:\windows\inf\msinfo.inf
rundll.exe setupx.dll,InstallHinfSection CDM.base 64 C:\windows\inf\msinfo.inf
rundll.exe setupx.dll,InstallHinfSection sigver.base 64 
C:\windows\inf\msinfo.inf 
5. Restart your computer. 
helpful? click "Yes" button. Voting helps the web interface.
<url>
Mark L. Ferguson
<quote>"
    @BB: "Mark:  You say "insert your Microsoft Windows 98...disk."  Isn't this an XP 
forum?  I have this issue also where MSINFO32 hangs and doesn't seem to 
generate a complete .nfo file, although everything in the program itself 
seems fine and complete.  Does this same process work with an XP Media Center 
reinstallation disk?
THANKS in advance.  
<quote>"
    @marfer_mvp: "In XP you can just rightclick the INF file, and click "Install"
Mark L. Ferguson
e-mail subject line must include "QZ" or it's deleted
.
"BB" <email_address> wrote in message 
news:<email_address>
<quote>"
    @BB: "Dear Mark:
Thanks for the speedy response.  Please clarify which .inf file.  I have 
MSInfo32.inf on my hard drive (one is in my c:I386 folde) or is it an 
MSinfo.inf that I'd have to find on my Media Center reinstallation disk?  I 
can generate a .nfo file if I use switches, but it takes over 15 minutes and 
I don't think that's normal.
<quote>"
    @marfer_mvp: "I find one at
C:\WINDOWS\inf\msinfo32.inf
set your search to find hidden files, or the system to show them. (folder 
options in control panel)
Mark L. Ferguson
e-mail subject line must include "QZ" or it's deleted
Holiday Lights: <url> .
"BB" <email_address> wrote in message 
news:<email_address>
<quote>"
    @BB: "Mark:
Thanks for your help.  I did the re-install of msinfo32.inf and rebooted.  
It still takes 20 mins to fully generate a system information file in the 
.nfo format.  After generation, it can be clicked on only once without error. 
 When accessed a 2nd time, I get an error saying file is corrupt or a 
different version, I click "ok" (the ONLY option) and it opens fine anyway. 
I searched the net for days, found people having problems opening help 
center instead of system information and some not being able to even get 
system information at all but couldn't find this particular problem.  That 
file error on opening the 2nd time is a problem when I'm sending the file to 
a support person (zipped, of course, as I was told it has to be) as it gives 
them the same error before opening.   This behavior is the same even when I 
disable all of my spyware/adware & virus programs.
Do you have any thoughts or recommendations?
Regards,
BB   
<quote>"
    @marfer_mvp: "I would try the fix for sysinfo at:
see line #221 left, at:
<url>
Even if you already tried it, try it after you reinstalled.
The last shot would be a Repair setup.
How to Perform a Windows XP Repair Install: 
<url>
Mark L. Ferguson
e-mail subject line must include "QZ" or it's deleted
Holiday Lights: <url> .
"BB" <email_address> wrote in message 
news:<email_address>
<quote>"
    @BB: "Mark:
I tried the registry fix from Kelly's Korner (same result) and I'm not ready 
for a Windows repair.  I guess I'll have to hope it works itself out in the 
future.  Thanks for your assistance and Happy Holidays.
BB
<quote>"
{'source': 'USENET', 'other_information': '{"reply_count": 8, "forum_name": "microsoft.public.windowsxp.help_and_support.20140621.mbox"}', 'file': 'data/output/usenet-microsoft.public.parquet'}