@news: "I am having another problem with Turnpike 6 on Windows XP.
I have taken over an organisation's e-mail address from a colleague, and 
set it up on my new computer by configuring a personality and a matching 
folder. The problem is that I cannot read the e-mails.
When an e-mail arrives, the relevant folder icon in the left panel 
changes to show that mail has been received, but clicking on the icon to 
bring up the full screen with the e-mails listed only produces a blank 
screen with the torch icon waving backwards and forwards.
However long I leave this the torch continues to oscillate and no 
e-mails appear. The only way I can read the messages is to go to 
Configure - Tags and click on the relevant name in the Manage Tags box. 
Clicking on Messages produces a complicated box with the e-mails listed 
in a window at the bottom. I can then read them by clicking on them.
This is not the most satisfactory method and I wonder how I can persuade 
Turnpike to display them in the proper place.
Incidentally I never had this problem with Turnpike 5. Setting up a 
mailbox was much simpler and always worked.
Roy Bailey
West Berkshire.
<roy (dot) bailey (at) freeuk (dot) com>"
    @tcnw71: "Thu, 18 Aug 2005 13:21:11 <email_address> 
demon.ip.support.turnpike Roy Bailey <email_address>
<quote>
Take a careful look at the personality's properties and see if all is as 
expected.  Right click on the receiving folder and check its properties, 
particularly the Access and Filing tabs.
It shouldn't make any difference but do a rebuild of the mail databases 
just in case.
That is a good place to start, right click on one of the messages and 
check its properties carefully.  Look for anything unexpected, pay 
attention to the Location in particular.  Looking at the tags tab may 
also give some clues.
It isn't really more complicated, just different to begin with.
Let us know what you find from the above.  I am sure someone else will 
chip in if they can think of something else but I think a mismatch 
between personality / access / properties is most likely.
Wm ...
Reply-To: address valid for at least 7 days from date of posting"
    @news: "<email_address> writes
<quote>
Thanks, Wm; that did the trick.
Roy.
Roy Bailey
West Berkshire.
<roy (dot) bailey (at) freeuk (dot) com>"
    @tcnw71: "Fri, 19 Aug 2005 08:11:45 <MR$NlnCxYYBDFw$<email_address>> 
demon.ip.support.turnpike Roy Bailey <email_address>
Wm:
<quote>
<fx: Readers Digest> Damn!  You try to think of all the permutations and 
the afterthought works :)
Wm ...
Reply-To: address valid for at least 7 days from date of posting"
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