@dave2 posted a new topic, subject "Any (other) Pro peoples get their email yet?". It read:

   So, in another thread, a member has stated that they received the much-anticipated notification email. Just wondering if any other pro orderers have seen an email.
    
    I ordered on Oct 20th, and have not seen anything yet. Fingers crossed I will soon!
    
    Dave

To which @jrnelson replied

    dave2:
    
    > I ordered on Oct 20th, and have not seen anything yet. Fingers crossed I will soon!
    
    good luck. i'm not intentionally being a smartass (okay, maybe a little) but that person also ordered the very first hour; possibly the first pro order. so far no one has come forward to suggest they've received another email, but this forum certainly doesn't constitute the entirety of the customer base.

To which @tbelhumer replied

    I saw a post by somebody that purchased about 10 minutes later than the individual that got his email and they had heard nothing. I was also on the first day and am anxiously awaiting my email…

To which @chris1 replied

    I ordered less than an hour later than the one we know about, and I haven't received the e-mail yet. I'm guessing only one batch has been released so far, and hoping I'll be in the second.

To which @jrnelson replied

    yeah. i ordered a little earlier than that order i think but i'm international so i'm just going to meditate on the concept of patience.

After which, @dave2 added

    Yeah, I am in no way implying I expect to see the email soon (although I would like to) I am just trying to start a friendly discussion and see what others are experiencing.

@3d_g33k replied

    Me at my desk since 6/30 staring at my screen and constantly refreshing Gmail, just in case the email came in 50 milliseconds after its last autorefresh…  
    (My order was on 10/10).

After which, @ca_worth added

    Ok I admit it. I laughed out loud when I saw this little clip.
    
    also quite funny… is this little gem I saw at a mandatory coaches meeting last night.

So @3d_g33k replied

    Funny tangent:  
    _Brian Regan: “Lousy In Little League”_

To which @ca_worth replied

    I neglected to mention that I have a PRO ordered, but no email. cant' recall my order date off hand.
    
    seems like a couple years ago though.

After which, @kennethclapp added

    My all time favorite stand up comedian, and his best album

So @larenore replied

    I haven't seen any mention on the forums lately of anyone getting the email, pro or basic, in the past couple weeks, other than the one person who conveniently got the pro email right on the predicted schedule. I know we've already gotten our July update (early), but the lack of new emails is starting to worry me and I'd love to know what's going on. Are there recent mentions of folks getting the email that I've somehow missed?

So @kennethclapp replied

    Not that have posted on the forum. I'm worried some of the shipping issues have caused a little more delay myself.

After which, @palmercr added

    Yes shipping seems to have ground to a halt nearly a month ago. I make it five people that have had emails as long ago as 12/06/17 but haven't had a dispatch notification.

After which, @GrooveStranger added

    I wouldn't be at all surprised if they have decided to make some changes to the packaging or whatever. If there is an interesting takeaway we'll probably learn about it in time.

To which @joker replied

    Based on a small comment Dan made about packaging in some thread, I think that they did a first round of shipments and then did an eval on how the boxes were holding up. I would guess that they are retooling a few processes to make the taped seams stronger and maybe are readjusting some foam, at which point they will pick back up. I sure hope all that comes together sooner rather than later, the wait it really starting to hurt now that some people are showing off what the forge can do.

To which @chris1 replied

    If they're not shipping because of a box redesign, I hope they're at least continuing to manufacture and piling them up in the warehouse.

Then @palmercr said

    You would hope so but they also seem to have stopped sending out emails, so who knows.
    
    Do Flex have a summer shutdown period?

So @bmcgrain replied

    With the apparent slow down on deliveries (think of a turtle crawling up a steep hill) --> due in part to packaging concerns: Might be time for an @dan update! Nothing on the order of specific #'s / rate of production / other proprietary info --> but maybe the warehouse is filling up and packaging/shipping issues are nearly resolved.
    
    Our collective resolve (founders and other pre-production purchasers) has been damn good in my estimation. But we don't want to reach the point of exceeding STRATEGIC PATIENCE (or whatever it is called in dealing with the N Korean nuclear/missile program).
    
    Have a happy and patient weekend all!

To which @jrnelson replied

    yes i agree in re slowdown due to packaging changes, especially as it seems like more packaging change comments were made to the dude on the tested podcast.

To which @Mike13 replied

    If a slowdown is due to packaging, hopefully units are still being produced in the background.

After which, @jakerember added

    I have not received an email. My order for a pro was placed at 12:31 pm the first day. Hope this helps!

So @Clone replied

    palmercr:
    
    > Do Flex have a summer shutdown period?
    
    When I worked factory typically summer was our huge work time to get everything manufactured and shipped for the holiday season and shut down was two weeks around Christmas and new years where it was mandatory off except the low seniority guys who had to go in to clean sort stack scrape paint rebuild etc…

After which, @koos42 added

    I ordered on 9/24 and upgraded to pro on 10/1. No emails yet. Here's hoping that they treat upgrades in some sane manner.

So @cynd11 replied

    Upgrading to Pro does not affect your purchase date, which is 9/24. Dan has said this a number of times.

So @rachaelw replied

    


{'source': 'discourse', 'url': 'https://community.glowforge.com/t/any-other-pro-peoples-get-their-email-yet/9316', 'title': 'Any (other) Pro peoples get their email yet?', 'views': 1912, 'has_accepted_answer': False, 'word_count': 1002, 'like_count': 79, 'reply_count': 13, 'participant_count': 17, 'posts': 26, 'tags': 'production_unit', 'author': '@dave2', 'participants': '@dave2, @jrnelson, @tbelhumer, @chris1, @3d_g33k, @ca_worth, @kennethclapp, @larenore, @palmercr, @GrooveStranger, @joker, @bmcgrain, @Mike13, @jakerember, @Clone, @koos42, @cynd11, @rachaelw', 'image_url': [None], 'created_at': '2017-07-07T13:52:39.315Z', 'last_posted_at': '2019-04-19T18:20:57.962Z'}