@Life_is_Good_Emporiu (Life is Good Emporium) posted a new topic, subject "Can't find my listing". It read:

   Hi  
    I created a listing yesterday and now when I go in to add the first shipment info, I can't find my listing anywhere despite putting in the UPC and the ASIN assigned by Amazon. I don't want to re-create the listing and double up on UPC and ASIN, but every search says nothing is in the system. Please help as I wish to place first inventory order.
    
    Thanks very much  
    Kay Seabrook

@vending_toy_pride (Vending Toy Pride) replied

    If you have yet to stock the product, the listing is most likely in your “inactive”.

So @Life_is_Good_Emporiu (Life is Good Emporium) replied

    Hi there
    
    Thanks very much for your reply. Unfortunately my listing is not showing up in INACTIVE listings either. I cannot organise my shipment until I can find my listing, so not sure what to do to resolve this.
    
    Kind regards  
    Kay

Then @sandy807 (sandy807) said

    If you've already tried looking at both Active and Inactive listings, and it doesn't show up, then try searching with a word from the name of the product, rather than the UPC or ASIN.
    
    If that doesn't work, perhaps your listing was deleted by Amazon, probably automatically. I tried listing a product repeatedly, and I kept getting a message saying, “Your product is now available” or something like that, but then it wouldn't show up. Then I realized it was because I was putting it in a category that I wasn't approved to sell in. I was able to find the same product already listed under a category I am approved for, and it went into that category without any problems.
    
    You can still contact Seller Support directly. Go to your Manage Inventory page, and scroll to the bottom where it says “Contact Seller Support” and click on that link. Most of the time I get problems resolved with their help, within a day or two.

So @annsrecycling (annsrecycling) replied

    go to the end of your listings and see if it is there, may be 1 # different for some reason or just not pulling up, have had this happen to me, go to the end of the listings where it shows the last listing put in and it is always there, if for some reason it is not, then you should have an email stating the reason why

After which, @Little_Sammys (Little Sammys) added

    Hi there,
    
    Unfortunately this is something that will happen from time to time.
    
    A couple of things to check:
    
    Are you selling on multiple platforms? Make sure you are on the correct amazon.com platform (there is a drop down box at the top of the main page which should say whatever platform name you are trying to add the product on)
    
    Sometimes pushing CTRL and F5 together is a hard refresh. Try four to five times and most times the listings appear.
    
    Try adding the product again. If the product is already advertized on Amazon, try to find the item on Amazon, scroll down on the item information, then copy and paste the ASIN and try adding the product using the ASIN.
    
    Sometimes the internet browser you are using can be an issue.
    
    If nothing works, contact seller central and explain the issue in clear detail - they are usually really helpful in resolving issues.

After which, @coquettebath (CoquetteBath) added

    I'm having the same problem. I tried copying a listing and saving it. And received a ‘congrats' about that listing. Couldn't find it even an hour later. Tried to upload the same spreadsheet that I did on my first upload when I first started here back in December. Ditto.
    
    waited a couple of weeks and tried again. Same thing. So I spent time on chat yesterday with someone in Amazon help and they also couldn't help me.
    
    One issue for me, though, is that I have no idea how to find the ASIN. I thought it was autogenerated?

After which, @Harvest_Mercantile (Harvest Mercantile) added

    I had 2 listings show up in a separate “Suppressed” category because I had forgotten to add product description.
    
    Edited by: Harvest Mercantile on Jun 20, 2015 4:45 AM

So @Life_is_Good_Emporiu (Life is Good Emporium) replied

    Hi  
    Yeah, the ASIN was auto-generated from AMAZON the first time i tried listing the product, which is how I knew it had to somehow be in their system. I've tried now 12 times to create the product - sometimes it seems to accept and save and yesterday even came up with the CONGRATS - Your Product is now Listed, but still not showing up in inventory listing and each time I put in ASIN, UPC, SKU, Product title, Brand Name etc, Amazon still says no such product or listing exists. I don't know how you've kept trying since last December - I feel like strangling myself after 2 weeks of trying this, let alone 5 months!  
    I really hope you somehow manage to resolve your issue - i would so love to do this business, but the barriers seem impenetrable.
    
    Good Luck.

To which @Life_is_Good_Emporiu (Life is Good Emporium) replied

    This issue continues to be a problem some two weeks after trying to resolve. Really need some urgent help here please!!

To which @threadkiller (ThreadKiller) replied

    +Then I realized it was because I was putting it in a category that I wasn't approved to sell in. I was able to find the same product already listed under a category I am approved for, and it went into that category without any problems.+
    
    How the hell does this comment get 10 “yes” votes?!?!  
    Un-be-lievable!!

@Germainstreet (Germainstreet) replied

    Hey I think there must be something in the air because the exact same thing happened to me! Seller Support couldn't find the listings either and just suggested I re-list them. I looked on Amazon and they weren't for sale at all…thank goodness it was only 15 books before I realized it! Good luck! Just wanted to let you know you're not alone!

So @jls (jls) replied

    Life is Good Emporium:
    
    > This issue continues to be a problem some two weeks after trying to resolve. Really need some urgent help here please!!
    
    What is the item you were trying to list?
    
    If clothing or accessories, are you approved to sell in that category?

To which @choice_us (Choice Used Books) replied

    Try putting the title in Amazon Advance search–then scan the listings shown & if yours is not there it's a pretty good chance it isn't in the system. We have listed items that seem to disappear & found them this way–only problem is we know it is in the system but still it won't come up when we enter the SKU, the ASIN or the ISBN… ? ?

@Booksrus (Books) replied

    Are you saying it appears in your Manage Inventory list?  
    If so, what happens when you click on it?  
    Did you put a number other than 0 in the Quantity when you listed it? I have gotten the “completed” message when I made that mistake but the item was not listed.

@Trophy_Optics (Trophy Optics) replied

    another thing that might work, as a last resort to finding your listing is:
    
    go to add a product, punch in the UPC code click sell yours, and there will be a warning on the top of the page that you all ready have this product listed.

To which @system (system) replied

    


{'source': 'discourse', 'url': 'https://sellercentral.amazon.com/forums/t/cant-find-my-listing/57333', 'title': "Can't find my listing", 'views': 4410, 'has_accepted_answer': False, 'word_count': 1168, 'like_count': 0, 'reply_count': 5, 'participant_count': 14, 'posts': 17, 'tags': '', 'author': '@Life_is_Good_Emporiu (Life is Good Emporium)', 'participants': '@Life_is_Good_Emporiu (Life is Good Emporium), @vending_toy_pride (Vending Toy Pride), @sandy807 (sandy807), @annsrecycling (annsrecycling), @Little_Sammys (Little Sammys), @coquettebath (CoquetteBath), @Harvest_Mercantile (Harvest Mercantile), @threadkiller (ThreadKiller), @Germainstreet (Germainstreet), @jls (jls), @choice_us (Choice Used Books), @Booksrus (Books), @Trophy_Optics (Trophy Optics), @system (system)', 'image_url': '', 'created_at': '2015-06-14T03:04:17.000Z', 'last_posted_at': '2018-02-24T07:14:58.302Z'}