Title of Invention: Cross channel in-vehicle media consumption measurement and analysis
Abstract: The invention provides a novel and unique system and method for cross channel in-vehicle identification of media, source, and advertisement consumption measurement and analysis. Real-time measurement and analysis of all applicable forms of media that a driver or passenger may consume inside of an automobile can be achieved. This includes real time measurement and analysis of advertisement effectiveness for a large number of users across a specified region.
Detailed Description: Part general_description_paragraphs: Part CROSS REFERENCE TO RELATED APPLICATION: This application is a continuation-in-part of and claims priority from earlier filed U.S. patent application Ser. No. 14/872,497, filed Oct. 1, 2015, which claims benefit to provisional patent application Ser. No. 62/059,420, filed Oct. 3, 2014, and the entire contents thereof are incorporated herein by reference.
Part BACKGROUND OF THE INVENTION: The invention relates generally to a system for real-time monitoring of the use of media content in a vehicle, via software installed in the head unit of a vehicle.
Research studies in the media industry typically, and consistently, indicate that more than 50% of radio listening is done in a vehicle, such as a car, and further that more than 50% of all audio listening occurs in such a vehicle. However, today there does not exist any ability to actually measure and effectively analyze what people are really listening to, or watching, while in a vehicle.
Measurement and analysis of people media consumption while in a vehicle is important to multiple stakeholders, such as: 1) radio (and other content) advertising businesses to support the buying/selling and pricing of advertising (the US market for radio advertising alone being valued at $17 billion in 2013); 2) radio station owners and programming managers to guide their selection of programming and on-air talent; 3) the music industry to gauge public reaction to artists and their work; 4) the automotive industry to understand the behavior of their customers while in their vehicles; 5) and any other entity that may be interested in the measurement and analysis of such media consumption.
There have been many attempts in the prior art to generate estimates of the use of in-vehicle audio content. For example, Nielsen Audio, previously Arbitron, provides a service to estimate the audience of AM/FM radio stations, which is primarily based on periodic survey methodologies using samples. These include use of log book/diaries, which are manually filled out by a limited sample of selected participants, and the use of specialized devices such as Nielsen's “Portable People Meter” or PPM. A PPM is a small device worn or carried by selected participants which identifies any AM/FM radio stations in earshot of the participant from identification signals embedded in each individual radio station broadcast. Other approaches have involved the use of expensive specialized measurement equipment added to a sample number of vehicles.
However, these existing prior art methods have many disadvantages and problems. As a result, these estimation methodologies are considered to be outdated and inadequate to meet the current needs of stakeholders because they, for example, suffer from: 1) small participant sample size; 2) high cost of gathering data in this manner; 3) potential for the statistical integrity of the approach to be compromised (whether unintentionally or fraudulently) by the participants; 4) infrequent periodic timing (only several times per year) with significant lag time between survey and report availability, thus not providing the potential for real-time monitoring and analysis desired by the industry; 5) lack of ability to comparatively measure “cross channel” audio consumption (e.g. AM/FM radio vs. SDARS vs. Internet Radio, etc.); lack of ability to measure all types of media consumption (e.g. audio, video, etc.)
Despite the foregoing limitations in the methodology used, Nielsen still generated more than $450M from the sale of AM/FM radio measurement data for the US market in 2013 as no viable alternative rating source data is available.
Nielsen utilizes panels of selected participants where they ask questions regarding audio usage and then extrapolates to the population. Nielsen also utilizes a PPM (portable people meter) which is a small metering device that is carried by a small group of people which listens to what audio is around them and can identify what stations are playing based on code that is, embedded in a station's broadcast, to measure FM and AM radio. This too is a sample.
As another prior art example, Triton Digital measures Internet radio listening utilizing server logs for each station/channel. Typically, each individual channel has access to this information as well from their content delivery network.
In a further example, SIRIUS XM is not able to measure what channels its subscribers are listening to as it is primarily a one-way broadcast via satellites.
In view of the above, there is currently no comprehensive source of data for the accurate measurement of the full spectrum of media content that is actually consumed in an automobile. The currently available estimates of in-vehicle audio listening are deficient in many ways, including: 1) Not real-time or near real-time (surveys conducted only several times per year with considerable lag time before reports are available); 2) Do not cover all potential media sources (e.g. can estimate AM/FM radio but can not estimate SDARS, internet radio, stored media, streaming media, etc.); 3) Unable to provide “cross-channel” comparison (e.g. between FM & SDARS); 4) Unable to measure content brought in to the vehicle via a connected MP3 player, DVD/Blu-ray player, smartphone or other Consumer Electronic (CE) device; 5) Survey-based methodology (rather than actual measurement); 6) Small survey participant sample size; 7) Significant vulnerability to bias and fraud; 8) High cost of data collection (both the high cost of administering the survey participants and the high cost of specialized monitoring equipment such as Nielsen's PPM device); 9) Provide minimal geographic location information.
The clear industry requirement, not met by any existing system, is for a comprehensive capability that measures all forms of media consumed in the vehicle including, but not limited to, terrestrial AM/FM, HD Radio, SDARS (SIRIUS XM), Internet radio and audio/video streaming services (e.g. PANDORA, TUNEIN, SPOTIFY, RDIO, SONGZA, YOUTUBE, etc.), personal media collection (CD, MP3, podcast, DVD, Blu-ray, etc.), audio books, podcasts, text-to-speech, use of hands-free calling and other audio, including content routed to the In Vehicle Entertainment (IVE) system through integration with a smartphone, MP3 player or similar external CE device (via wired or wireless connectivity, including but not limited to USB, BLUETOOTH, Wi-Fi, etc. and including various platforms for in-vehicle smartphone integration such as APPLE CARPLAY, GOOGLE ANDROID AUTO, HARMAN AHA RADIO, PANASONIC AUPEO, PIONEER ZYPR, FORD SYNC, MIRRORLINK, AIRBIQUITY CHOREO, etc.).
Another clear requirement, which is not met by any existing system is the need to facilitate low-cost, large-scale deployment to support measurement from a large user sample to ensure a high level of statistical integrity and accuracy. Existing approaches using a) survey-based methodologies or b) methodologies requiring specialized equipment that needs to be installed in a vehicle do not provide the potential to meet this objective in a viable and cost-effective manner.
To meet industry expectation, there is a need for an optimum system to be able to continuously provide measurement data in real-time and with a high degree of geographic location accuracy. A large sample size, as identified above, is also a pre-requisite of achieving this requirement.
Still further, having developed a system and methodology to actually measure the media content consumed in a vehicle, there is also a demand for a differentiation between multiple users of the vehicle (e.g. members of the same family). This includes contextual analysis of how media consumption may differ with situation (e.g. a mother or father may primarily listen to adult news and music content during their commute while alone in the car but might listen to kids channels whenever their children are in the car).
In still other embodiments, the system and methodology are configured for the use of the analysis of advertising and its effectiveness. The invention may be used to determine the return on investment for an advertiser (or its ad agency) on its advertising campaign as well as the advertising campaign's effectiveness. Ad attribution metrics, measuring whether consumers engaged in the desired behavior due to hearing or seeing an ad played in a vehicle, is one such application of the invention. Assessing whether the consumer drove to the advertiser's store or accessed the advertiser's website due to hearing or seeing an ad utilizing a vehicles geographic location is a basis for advertisers and ad agencies to measure the effectiveness of an advertising campaign. The geographic location and exact time stamp of content such as an ad can be derived from the invention and may be cross referenced with data from programming logs of audio sources such as AM/FM radio stations, internet radio channels and satellite radio channels or metadata derived from the invention. The number of store visits generated by vehicles exposed to the ad is compared to visits for vehicles not exposed to the ad thus deriving ad effectiveness or an advertising lift metric. A return on investment of an advertising campaign is computed by comparing the cost of the advertising campaign relative to the number of store visits, and by calculating the total monetary value of what the vehicle owner or driver actually spent at the store as a result of the advertising heard in the vehicle. Examining the impact of advertising delivered to a vehicle may include but not be limited to: (i) the impact of different ad creative copy, content, ad length and other ad factors on vehicle/consumer behavior (ii) impact on different demographic groups of vehicle owners and drivers, (iii) impact based on prior vehicle behavior and advertiser brand preferences, (iv) determining whether an ad was heard or seen in a vehicle, (v) real time analysis, tracking and ad delivery, (vi) segmenting vehicles based on prior behavior.
The foregoing attempts in the prior art fail to meet the needs of the industry. There exists significant industry demand, from the stakeholders identified above, for a more comprehensive in-vehicle media consumption measurement system that can provide greater accuracy, finer granularity and real-time measurement/analysis of media content consumption across all applicable sources—such a system does not exist today.
Part SUMMARY OF THE INVENTION: The present invention preserves the advantages of prior art monitoring, listening and reporting systems and methods for cross channel in car media. In addition, it provides new advantages not found in currently available systems and methods and overcomes many disadvantages of such currently available systems and methods.
The invention is generally directed to the novel and unique system and method for cross channel in car media consumption measurement and analysis.
The invention meets the above-identified needs by providing a system, apparatus, method and computer software for obtaining, measuring and analyzing in real-time (or on such other basis that can be configured) all forms of media content that a driver or passenger may consume inside of an automobile. This includes, but is not limited to, AM/FM radio, Satellite Digital Audio Radio Service (SDARS), stored media such as CDs, MP3s, DVDs, MP4s and other compressed, lossless or other content delivery CODEC's, content streaming, internet radio, audio books, podcasts, text-to-speech content and other forms of content, including content routed to the In Vehicle Entertainment (IVE) system through integration with a smartphone, MP3 player, DVD/Blu-ray player, game console or other similar external Consumer Electronic (CE) device (via wired or wireless connectivity, including but not limited to a digital or analog connection e.g., USB, BLUETOOTH, Wi-Fi, etc.).
Of particular significance is the invention's ability to measure “cross channel” in-vehicle media consumption consistently and comparatively across multiple content types and sources (e.g. AM/FM radio, SDARS, internet radio, stored media, etc.).
Also, of note is the invention's ability to provide not only better information on what content is being consumed, but incremental contextual information on how listeners respond to this content (such as changing station or skipping forward when they don't like what is playing, turning up the volume on favorite tracks, thumbs up, driving to a store, etc.). This incremental contextual information on how listeners respond to content for the first time provides the potential for a “feedback loop” to the creators/programmers of the applicable content (for example, allowing AM/FM radio stations to better understand how listeners respond to their broadcast, thus allowing them to enhance their programming to better meet their listener's preferences). The feedback loop can additionally include the ability to measure, aggregate and analyze responses to advertising by measuring vehicle visits to a store for vehicles that heard/viewed an ad played as compared to those vehicles that did not hear/view an ad.
Another key factor is the invention's ability to measure in-vehicle media consumption using a much larger sample size than ever before contemplated due to the architectural approach that fully supports low-cost, large-scale deployment in millions of vehicles. This capability can support the evaluation of media promotion efforts, such as advertising campaigns, where sufficiently large numbers of actual vehicle occupant operations may be measured. Those vehicle occupant operations can include a driver deviating from their customary route to visit a store or business which recently advertised via the in-vehicle media unit. The scale provided by the system supports these evaluations across multiple media markets enabling comparisons of such media campaigns based on differing media market demographics, reach, and vehicle occupant characteristics.
Also important is the invention's ability to provide real-time dynamic measurement of in-vehicle media consumption (compared to the extensive lag time between survey and report of the existing methodologies). In some embodiments this may include a calculation of a time period from reception of an advertisement in a vehicle by the vehicle's occupants at a location to the time that vehicle's location matches the location of a store offering the advertised products or services.
The measurement data and analysis from the invention may be provided to auto manufacturing companies, providers of media content (including those available currently and others that may be available in the future), advertising companies, platforms and agencies, the music industry and other interested parties.
In many use cases, those receiving the information are looking to understand the effectiveness of their content and/or systems that deliver that content. In this manner, a content provider may be provided with reports informing them of vehicle occupants use of their content, for example in response to advertising or to a song or radio program.
The objective of the invention is to measure all applicable forms of media consumption in an automobile. This consumption will represent actual measured data rather than survey data (which is the only data available today). This degree of attribution of a vehicle occupant to an experience within the vehicle has hitherto not been available, with time, location, and content forming a combination that can support sets of industry standardized measurements of effectiveness of the consumed media.
Actual measurement and analysis of what media people consume while in a vehicle is important to multiple stakeholders, who are currently under-served by existing measurement services based on survey methodologies, including (but not limited to: 1) radio (and other content) advertising businesses to support the buying/selling and pricing of content advertising (the US market for radio advertising alone being valued at $17 billion in 2013); 2) radio station owners and programming managers to guide their selection of programming and on-air talent; 3) the music industry to gauge public reaction to artists and their work; 4) the automotive industry to understand the behavior of their customers; and 5) and any other entity that may be interested in the measurement and analysis of such media consumption.
The invention has been developed to provide a new level of in-vehicle media consumption measurement capability achieving the following objectives:

    
    
        1. A substantially higher level of accuracy and granularity by using actual data measurement from a large sample population (rather than survey measurement from a small sample).
        2. Provide an approach that makes large sample measurement viable by significantly reducing the per-vehicle installation and operational cost, and thus allowing widespread deployment in millions of vehicles.
        3. Provide the ability for real-time measurement and analysis, to meet the industry requirement for dynamic data.
        4. Provide the ability to measure content from multiple sources in a consistent and comparable way (to include broadcast services such as AM/FM radio and SDARS, personalized services such as PANDORA, IHEART RADIO, etc., stored media content such as CD, MP3 and DVD/Blu-ray players and content sourced from a connected CE device (including various platforms for in-vehicle smartphone integration such as APPLE CARPLAY, GOOGLE ANDROID AUTO, HARMAN AHA RADIO, PANASONIC AUPEO, PIONEER ZYPR, FORD SYNC, MIRRORLINK, AIRBIQUITY CHOREO, etc.).
        5. Provide more detailed metadata relating to what is actually consumed (such as song title, artist name, advertisement, etc.). Such metadata may be achieved both through direct collection in the IVE and also through timestamp matching of the media source (e.g. a particular satellite radio channel) with a play list of the same content source captured separately.
        6. Provide contextual data relating to the user's consumption behavior (such as turning up the volume during a favorite song, changing channel when the DJ is annoying, etc.)
        7. Support analysis of different consumption habits in vehicles when used by different people (e.g. members of the same family) and in different situations (e.g. commuting alone vs. a weekend family road trip).
        8. Allow determination of vehicle user demographics by merging and cross-referencing available, known data (such as vehicle VIN and vehicle owner information) with other sources of third-party data (such as cell phone UDID, MAC address, and user data) to provide more comprehensive analysis of vehicle usage and operator demographics.
        9. Provide geographically referenced data to allow a more complete pattern of user behavior to be determined.
        10. Provide listening habits in all makes and models of vehicles and in varying regions and/or media markets of the U.S and abroad.
        11. Provide an industry-scale platform with capabilities for, including but not limited to, such services as verification of audio ads (including the specific ID of such audio ad) actually played in vehicles, delivery of personalized audio ads into the vehicle, ad effectiveness, ad attribution, return on investment of advertising campaign investment, and other analytics, currently employed by the advertising industry and new measures enabled by this system.
    
    


Part DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT: Referring to FIGS. 1-8 of the present invention, it is common today for content from many different sources to be consumed in a vehicle, and for these sources to utilize a multitude of technologies to deliver the content into the vehicle (e.g. AM/FM radio, SDARS, stored media players, cellular wireless, BLUETOOTH integration of CE devices, etc.). In order to effectively and comparatively measure actual media consumption from any and all of these sources, it is necessary to conduct measurement at a point in the system that has visibility of content played from any and all of these sources. The in-Vehicle Entertainment (IVE) system, also known as the vehicle “head unit” is the only point at which content from each and every source can be measured—this is because the IVE controls all media playback in the vehicle through the built-in amplification, speaker systems and display screens.
IVE vehicle head units are very well known in the industry. They are, essentially, small computing devices of hardware that include storage (e.g. hard drive or solid-state storage), a display, operation controls, a microprocessor, RAM, I/O inputs and outputs and an operating system installed and running thereon. The software of the present invention is installed on the head unit in similar fashion to how an application is installed on a desktop computer where the code of the software of the present invention resides in storage on the head unit and can be executed and run, when desired to interact with the head unit and components and devices connected thereto or residing therein. The construction and operation of such head units are so well known in the art that further details need not be provided herein.
Today's IVE systems, currently being designed and installed in vehicles, have sufficient computing hardware and software capability to allow various software modules to be run inside the IVE head unit itself, and the invention utilizes this to run a measurement and monitoring software module in the IVE head unit itself. This approach offers two key advantages over previous methodologies: 1) The software module can have visibility of the content meta-data (including on-screen meta-data such as artist name and song title, etc.) for multiple sources either built-in or connected to the IVE head unit: 2) The software module can be built in to the IVE head unit by the vehicle manufacturer, thus providing a low-cost method to distribute the capability into a very large population of vehicles, and eliminating the significant cost of adding dedicated measurement devices to a vehicle post manufacture.
Referring now to FIG. 1, an overview of the system and method of the present invention is shown. Through agreements with automobile manufacturing companies, and development with the automobile manufacturers and their IVE Head Unit “Tier 1” vendors, the Media Content Measurement Software (MCMS) of the present invention is embedded in the IVE Head Unit 12 (alternate embodiments could include the MCMS running in another suitable device in the vehicle 14). The MCMS will record, store, and transmit information relative to the media consumption of the vehicle occupants through the IVE System 12. This data will be sent back to a central repository (server 46, data warehouse or repository 48) via a wireless data network 44 (either integrated directly into the vehicle, or via a suitable connected device). For example, the present invention could use the cellular wireless network for this function through an embedded wireless modem in the car. Alternatively, any other connectivity system, wireless system or protocol could be used, such as Wi-Fi, DSRC, satellite, and the like. FIG. 1 shows an I/O port 24 for consumer electronic device integration, for receiving media sources such as internet radio, web-based audio content, etc.
This data may include the following data parameters:

    
    
        1. Vehicle Identification Parameters: A unique ID for the Data source (Vehicle), such as the VIN (Vehicle Identification Number) or alternate
        2. Vehicle Position Parameters: GPS location data (lat/long) from the Vehicle's GPS (or equivalent) system
        3. Vehicle Operation Parameters: Including start time, stop time, distance travelled, speed, acceleration/deceleration, etc.
        4. Media Source Identification Parameters (e.g. FM radio, SDARS, CD/DVD player, integration with external CE device, etc.).
        5. Listening Parameters: Timestamp data start of listening, end of listening, etc.
        6. AM/FM Radio Parameters: tuned frequency, call letters derived from RDS (Radio Data System), signal strength for selected station, etc.
        7 SDARS Parameters: channel identification, etc.
        8. Connected CE Device Parameters (such as Smartphones, etc.):
        Service App identifier (e.g. PANDORA, IHEART RADIO, SLACKER, TUNE-IN, AHA RADIO, etc.), wireless carrier identification, smartphone model identification, wireless signal strength, etc.
        9. Smartphone Integration Parameters (such as relating to integration platforms such as APPLE CARPLAY, GOOGLE ANDROID AUTO, HARMAN AHA RADIO, PANASONIC AUPEO, PIONEER ZYPR, FORD SYNC, MIRRORLINK, AIRBIQUITY CHOREO, etc.)
        10. Unique Identification Parameters for each connected CE device (such as Smartphones) to permit identification of multiple different devices used in the same vehicle (e.g. different smart phone used by family members)—this could be derived from CE device unique identifier, BLUETOOTH pairing identification, etc.
        11. IVE System Operation Parameters relating to the use and operation of the IVE system by end users to provide analysis and feed-back to OEM car companies to facilitate IVE design improvements.
        12. Vehicle Systems Parameters relating to the driver and passengers, including identification of which smart key used to operate the vehicle, drivers seat memory position selected, number of vehicle occupants (from seat belt sensors), etc.
        13. Other Vehicle Systems Parameters for other vehicle systems identified as significantly interesting by partners such as OEM car companies and other stakeholders
        14. Content Parameters (for all content sources): content metadata such as artist name, song title, album, episode, audio book name and chapter, commercial identifier for adverts, interstitial identifier for DJ talking, etc.
        15. Contextual Data Parameters relating to the user's behavior while listening to the content, including but not limited to: a) using turning the volume up as a proxy for identifying content particularly liked by the used; and b) using the timing of when the user tunes away from the current source to another source to indicate content which is not liked.
        16. Advertising Parameters relating to the delivery and consumption of adverts, whether general or personally targeted to allow validation of advert delivery and consumption.
    
    


Such parameters may be composed into information sets, or parameter sets. The information sets may be used to provide substantiation for advertising attribution. For example, when a location of the vehicle corresponds to an advertiser's product or service that is available at a physical location within a determined time period from that advertisement being broadcast and received by a vehicle and consumed by the occupants thereof. These parameter sets may be further used as the basis for other effectiveness measurements, such as comparing campaigns with differing offers, establish the degree of lift for a specific campaign in a market area, determining differences in market areas to similar campaigns or offers and the like.
Turning now to FIG. 2, a more detailed diagram of the IVE Head Unit implementation of the MCMS is shown. The system architecture using a) the in-vehicle MCMS and b) the external server with connectivity between them provides maximum flexibility for optimal system management into the future. The system architecture includes a user interface 500, the MCMS software 505, an application framework 510, an operating system 515, and hardware components 520 such as a cellular wireless interface, an AM/FM tuner, a SDARS tuner, a CD player, a USB port, a BLUETOOTH transmitter/receiver.
For example, there would not be a requirement for a continuous data connectivity between server and MCMS because the data would preferably be cached by the MCMS and sent periodically in bursts when connectivity is available.
Also, the control of the individual MCMS in each vehicle is managed dynamically from the server throughout the life of the vehicle, allowing: 1) the amount of data reported out to the server by the MCMS to be dynamically controlled (thus allowing wireless data transport costs to be managed); 2) the time interval between reporting (e.g. every minute, every 5 minutes, etc.) to be dynamically controlled; 3) MCMS reporting to be individually stopped and/or started as required from each vehicle; and 4) the Data Parameters reported out by MCMS to be dynamically controlled (e.g. the ability to turn on or turn off the various data elements individually).
In FIG. 3, the data flow between the in-vehicle MCMS and the external Server is shown. This external server provides a number of important functions. First, it manages individual communication with multiplicity of individual in-vehicle MCMS modules (expected to scale to many millions). It also sends control commands to each MCMS providing dynamic management of each individual MCMS functionality (frequency of reporting, active parameters, etc.). The external server also receives and de-codes data sent from each MCMS. The data sent from each in-vehicle MCMS can be sent in periodic bursts (when connectivity is available). It builds a database using individual data records received from the multiplicity of MCMS modules and stores this database in the Data Warehouse. The external server also processes the usage data to generate a variety of reports representing various aggregated usage behavior as required by stakeholders and also provides data warehousing and data mining operations.
The present invention includes a method and a system for measuring and analyzing in car media consumption through an in vehicle entertainment system 12 that is operable to selectively play media content, and that is operable to transmit data to a first server and a data warehouse.
Turning to the exemplary embodiment of the method 100 of the present invention shown in FIG. 4, at step 110 an in vehicle entertainment system 12 is provided, either by a vehicle manufacturer or by a manufacturer of an in vehicle entertainment system for installation in a vehicle 14. Media content measurement software 505 is installed on the in vehicle entertainment system 12 at step 120. The operation of the media content measurement software 505 is discussed in more detail herein.
The user plays media content through the in vehicle entertainment system at step 130.
At step 140, in real time, the content measurement software 505 records data relative to the media content that is being played by the in vehicle entertainment system 12. The data relative to the media content being played includes at least one of the following: vehicle identification parameters, vehicle position parameters, vehicle operation parameters, media source identification parameters, listening parameters, AM/FM radio parameters, SDARS parameters, connected consumer electronic device parameters, smartphone integration parameters, unique identification parameters, in vehicle entertainment system parameters, vehicle system parameters, content parameters, contextual data parameters, and advertising parameters. The parameters are outlined in more detail above.
At step 150, the method further includes the step of providing a first server 46 and a data warehouse 48 that is in communication with the first server 46.
The method then includes the step in which the MCMS includes instructions to transmit the data to the first server 46 through the communication network 44. The step of transmitting the data to the first server may be either through a direct connection or through an indirect connection through a second server, such as a vehicle manufacturer's server. In the direct connection, shown in step 160, the step of transmitting the data relative to the media content being played to the first server 46 and the data warehouse 48 may further include the steps of storing the data relative to the media content being played on a memory component 18 of the in vehicle entertainment system 12, and then periodically transmitting the data relative to the media content to the first server 46. Alternatively, a second server 52 is provided at step 170 for an indirect connection between the IVE 12 and the first sever 46 through the second server 52. In the indirect connection, the step of transmitting the data relative to the media content being played to a first server 46 and a data warehouse 48 may further include the steps of transmitting the data to the second server 52 (either at periodic intervals or in real time) at step 180, and transmitting the data from the second server to the first server at step 190.
Whether the direct connection of step 160 or the indirect connection of steps 180 and 190 is used, the data is then stored and a database of data relative to the media content being played is built in the data warehouse 48 in step 200.
The exemplary embodiment of the method also includes the step 210 of processing the data received by the first server 46 for each of a plurality of users. At step 220, then the method generates at least one report based on the data processed, with each report relating to media consumption of one of the users and/or aggregated media consumption of at least two users.
The reports that are generated in step 220, may additionally, or alternatively, include attribution information that is determined by location and timing information that shows the vehicle being at a location where an advertisers product is available, for example a retail store. In one embodiment, the report generated in step 220 can be used to determine the return on investment for an advertiser (or its ad agency) on its advertising campaign as well as the advertising campaign's overall effectiveness. Ad attribution metrics, including the measurement of whether consumers engaged in the desired behavior due to hearing or seeing an ad played in a vehicle, is one method of determining the return on investment for an advertiser. Assessing whether the consumer drove to the advertiser's store or accessed the advertiser's website due to hearing or seeing an ad utilizing a vehicles geographic location is another basis for advertisers and ad agencies to measure the effectiveness of an advertising campaign. As part of the disclosed method, the system is capable of determining the geographic location and exact time stamp of an ad played on in vehicle entertainment systems, and can be cross referenced with data from programming logs of audio sources such as AM/FM radio stations, internet radio channels and satellite radio channels or metadata. Further, the number of store visits generated by a given set of vehicles exposed to the ad can be compared to visits for vehicles which are not exposed to the ad. Thus, the system can derive ad effectiveness or an advertising lift metric. A return on investment of an advertising campaign can be computed by comparing the cost of the advertising campaign relative to the number of store visits, and by calculating the total monetary value of what the vehicle owner or driver actually spent at the store as a result of the advertising heard in the vehicle. Examining the impact of advertising delivered to a vehicle may include, but be limited to: (i) the impact of different ad creative copy, content, ad length and other ad factors on vehicle/consumer behavior (ii) impact on different demographic groups of vehicle owners and drivers, (iii) impact based on prior vehicle behavior and advertiser brand preferences, (iv) determining whether an ad was heard or seen in a vehicle, (v) real time analysis, tracking and ad delivery, and/or (vi) segmenting vehicles based on prior behavior. The impact of advertising can be determined as part of a separate report or as part of other reports compiled at step 220.
The step of processing the data received by the first server can include the steps of analyzing a respective set of listening habits corresponding to each user at step 230, and analyzing a set of situational listening habits corresponding to one of the users corresponding to a set of situations at step 240. The reports of step 220 can be generated based on the analysis steps 230, 240, or can be generated from raw data stored in the database. Included in such analysis can be the creation of ad attribution information sets, which may formatted into industry standard reports, and/or other ad campaign analytics.
FIG. 5 shows an exemplary embodiment of a method 300 of how a user would interact with the IVE of the exemplary embodiment, with the MCMS operating to collect contextual data parameters and media metadata. In FIG. 5, a user activates the IVE 12 at step 310. The IVE 12 identifies the user at step 320, for example, by the user selecting a user profile in the IVE from a set of stored user profiles. Then at step 330 the IVE 12 either automatically plays media for the user, or plays media for the user in response to a command by the user. The IVE 12 is capable of playing audio and/or video for consumption by the user. In response to the media being played by the IVE, the user modifies the content being consumed at step 340. For example, the user can increase the volume when the user likes the media being played (e.g. a favorite song being played), decrease the volume when the user likes the media to a lesser extent, or the user can turn the media off when the user dislikes the media being played. The media content measurement software collects contextual data relating to the user's consumption behavior in response to the content being played at step 350. Thus, the media content measurement software collects data regarding for which content the user increased the volume, for which content the user decreased the volume, and for which content the user turned the media off or switched to another source. The media content measurement software stores this contextual data in the memory component (computer readable storage medium) 18 of the IVE at step 360.
Simultaneously with the contextual data collection, and simultaneously with the step 330 in which the media content is played by the IVE, the media content measurement software 505 is operable to collect metadata related to the content being consumed by the user, by at least one of two methods. First, at step 370 the software is operable to collect metadata related to the content being consumed when metadata is included in the media signal received by the IVE 12 or stored in the memory component 18 of the IVE 12. Second, at step 380 the software is operable to collect source data relating to the source of the content being consumed and the timestamp at which the content was consumed, so that the server can match metadata of the audio source with the audio source data.
After the software 505 of the IVE 12 collects the metadata and/or source data, it stores the metadata and/or source data in the memory component (computer readable storage medium) 18 of the IVE 12 at step 390.
Then at step 400 the software 505 instructs the processor to transmit the contextual data and the metadata and/or source data to the server 46 through the communication network 44 via the network interface 42. The server 46 stores this data and builds a database of the metadata and contextual data for each user at step 410. The server 46 includes server software that is operable to process the data received by the server and stored on the server, and the software processes the data received by the external server at step 420.
Through software supported on the server 46, the server 46 then analyzes the consumption habits of different users, and analyzes the consumption habits of different users in different situations. The server 46 then generates reports based on the processed data at step 440.
The present invention also provides a media consumption measurement system for measuring and analyzing in car media consumption. An exemplary embodiment of the media consumption and measurement system (MCMS) is shown at 10 in FIG. 6. The media consumption measurement system includes an in vehicle entertainment (IVE) system 12 that is mounted in a vehicle 14. Although shown installed in the vehicle, the IVE system 12 is provided either separately from a vehicle 14 or installed on a vehicle 14. The IVE system 12 is operable to selectively play media content, and that has a processor 16 and a memory component 18. Media content measurement software 505 is stored on the memory component 18 of the in vehicle entertainment system 10. The media content measurement software 505 is operable by the processor 16 and is configured to record data relative to the media content being played, in real time as the media content is being played.
FIG. 6 shows that the in vehicle entertainment system 12 includes a power supply 20 that is in electrical connection with a processor 16, a display 22, and a memory component (a computer readable storage medium such as a hard drive or a solid state drive) 18. The processor is in electrical connection with the display 22, the memory component 18, an input/output port (I/O port) 24, operational controls 26, and a random access memory (RAM) component 28. The processor is connected to an audio interface 30, such as an audio port that is capable of being connected to a sound system that is provided separately in the vehicle. The sound system of the vehicle typically includes an amplifier 32 and a set of speakers 34 that are connected. The amplifier 32 can be connected to the audio interface 30 of the IVE 12.
To receive media from an external source, the IVE 12 includes an I/O port 24 and the IVE 12 can be connected to transmitters/receivers 36 mounted in the vehicle. The I/O port 24 is useful for connecting the IVE 12 to a consumer electronic device (CE device) 38. The CE device 38 is an electronic device such as a smartphone, a laptop computer, a tablet computer, or another portable electronic device, and is generally provided separately by a user of the system. The processor 16 is also configured to be connected to transmitters and/or receivers 36 for receiving media from an external source. For example, the IVE 12 can be connected to an AM radio receiver, an FM radio receiver, an HD radio receiver, a satellite radio receiver, a GPS receiver, a cellular wireless transmitter, a cellular wireless receiver, or any combination of these. Other transmitters and/or receivers that are useful for receiving media to be played on the IVE 12 can be included in other embodiments, whether now known or developed in the future. FIG. 6 shows that the transmitters/receivers 36 can be in communication with a third party signal transmitter 40, such as an AM/FM/HD radio transmitter, a satellite radio transmitter, a GPS transmitter, a cellular wireless transmitter, or another signal transmitter.
The exemplary embodiment of the media consumption measurement system further includes at least one receiver 36 that is in communication with the in vehicle entertainment system 12. For example, the media consumption measurement system can include a receiver 36 configured to receive an AM radio signal and/or a receiver 36 configured to receive an FM radio signal and/or a receiver 36 configured to receive an HD radio signal and/or a receiver 36 configured to receive a satellite radio signal and/or a receiver 36 configured to receive a global positioning signal and/or a receiver 36 configured to receive a cellular wireless signal. When media content is received by one of these receivers 36, the in vehicle entertainment system is operable to selectively play that media content.
FIG. 6 also shows that the processor 16 is connected to a network interface 42. The network interface 42 of the exemplary embodiment is shown as being an external component that is not part of the IVE 12, but that is connected to the IVE 12. Other embodiments not shown may incorporate the network interface into the IVE 12. The network interface 42 is useful for connecting the IVE 12 to a communication network 44. Through the communication network 44, the IVE 12 is able to communicate with the server 46, which is connected to the data warehouse 48, and which is operable by a data user 50. The communication network 44 may be a wireless network connection such as a wi-fi network, a cellular phone network, or another network.
The IVE 12 of the media consumption and measurement system 10 collects the data for users of that IVE, and the data for respective users of multiple IVEs across the system is then sent from the respective IVE 12 and directly or indirectly received by a first server 46 that is configured to receive the data. A data warehouse 48 is in communication with the first server 46, and is configured for storing the data and building a database of the data. The IVE system is configured to transmit the data to the first server.
Where the media consumption measurement system 10 relies on direct communication between the in vehicle entertainment system 12 and the first server 46, the first server 46 is configured to receive data transmitted from the in vehicle entertainment system 12, the first server 46 is configured to transmit the data to the data warehouse 48, and the data warehouse 48 is configured to receive the data from the first server 46.
Where the media consumption measurement system 10 relies on indirect communication between the in vehicle entertainment system 12 and the first server 46, a second server 52 is provided, and the second server 52 is in communication with the in vehicle entertainment system 12. The second server 52 is also in communication with the first server 46. Thus, the data can be transmitted from the in vehicle entertainment system 12 to the second server 52 and then to the first server 46.
FIG. 7 shows how an IVE 12 is configured to be in communication with the server 46 and data warehouse 48 as shown in FIG. 6, and the IVE 12 is configured to be in communication with a third party server 52, such as a vehicle manufacturer server. This third party server 52 is configured to be in communication with the server 12 of FIG. 6. This system 600 that relies on the third party server 52 is useful when the content measurement software on the in vehicle entertainment system 12 is part of the vehicle manufacturer's instrumentation software and media consumption data is obtained by the server through communication with the vehicle manufacturer's server 52. Although FIG. 7 shows three communication network cloud-shaped blocks each numbered 44, these communication networks may be the same network or may be different networks.
FIG. 8 shows how the server of FIG. 6 interacts with a plurality of IVEs 12A, 12B, 12C in use. FIG. 8 shows a sample scenario in which a first IVE 12A is installed in a first vehicle (not shown) that is used by a first individual 13A, a second individual 13B, and a third individual 13C; a second IVE 12B is installed on a second vehicle (not shown) that is used by a fourth individual 13D and a fifth individual 13E; and a third IVE 12C is installed on a third vehicle (not shown) that is used by a sixth individual 13F. Each IVE 12A, 12B, 12C is configured as the IVE 12 of FIG. 6. Each IVE 12A, 12B, 12C is configured to be in communication with the server 46 through the communication network 44. The first IVE 12A collects information about the media consumption of the first individual 13A, the second individual 13B, and the third individual 13C, and the first IVE 12A then transmits that media consumption data to the server 46. Similarly, the second IVE 12B collects information about the media consumption of the fourth individual 13D and the fifth individual 13E, and transmits that information to the server 46. The third IVE 12C collects information about the media consumption habits of the sixth individual 13F and transmits that information to the server 46. The server 46 is configured to be in communication with additional IVEs (not shown), although only three IVEs are shown in FIG. 6 for simplicity of the example.
As noted above in relation to the method, the data relative to the media content being played by the IVE 12 of the system 10 includes at least one of the following: vehicle identification parameters, vehicle position parameters, vehicle operation parameters, media source identification parameters, listening parameters, AM/FM radio parameters, SDARS parameters, connected consumer electronic device parameters, smartphone integration parameters, unique identification parameters, in vehicle entertainment system parameters, vehicle system parameters, content parameters, contextual data parameters, and advertising parameters. The parameters are outlined in more detail above.
In the exemplary embodiment, the first server 46 is configured to process the data received by the first server 46, and the first server 46 is configured to generate reports based on the data processed. For this purpose, the first server 46 is provided as a general purpose server, such as a server that includes a server processor, a server memory storage device, a server power supply, and other components. Servers capable of supporting software and hardware for carrying out the steps performed by the server in the present invention are known the in art.
It should be noted that the present invention is described and shown in connection with the monitoring and analysis of cross channel consumption in a vehicle but it should be understood the present invention has applicability in any environment or location.
It would be appreciated by those skilled in the art that various changes and modifications can be made to the illustrated embodiments without departing from the spirit of the present invention. All such modifications and changes are intended to be covered by the appended claims.


{'bibliographic_information': "{'country': 'US', 'doc-number': '16180173', 'kind': 'B2', 'date': '20181105', 'disclaimer_text': 'This patent is subject to a terminal disclaimer.', 'invention_title': 'Cross channel in-vehicle media consumption measurement and analysis'}", 'source_file': './grant/2019/ipg191231.xml', 'source_data': 'USPTO-Grant'}