@Brunzlow (Kunigunde) posted a new topic, subject "Uable to update from Endless 3.9.0 to 3.9.1 - Asus netbook". It read:

   Hello, have problems with updating from 3.9.0 to 3.9.1. Hangs after a while. Attached the diagnostics file.

Then @LeandroStanger said

    1. Open the application called ‘ **Terminal** '
      2. In this application run the command:
    
    
    [code] 
        flatpak update --appstream && flatpak update -y
        sudo ostree admin upgrade
        eos-updater-ctl update --force
        
    [/code]

To which @Brunzlow (Kunigunde) replied

    LeandroStanger:
    
    > sudo ostree admin upgrade
    
    `  
    Hi, thanks for helping. After the first command I received several lines with “org.gnome.Platform.Locale is end-of-life, with reason: The GNOME 3.28 runtime is no longer supported and does not receive security updates. Please ask your application developer to migrate to a supported platform.”  
    Second command hangs up. Third ends with errors.  
    Endless stress with endless, sorry

After which, @Brunzlow (Kunigunde) added

    Sorry again, wrong information,  
    upgrade from 3.9.3 to 3.9.4 failed.

To which @LeandroStanger replied

    Something that would help us a lot to understand the problem would be this:
    
      1. Open the application called ‘Terminal'
      2. In this application run the command:
    
    
    
    > eos-diagnostics
    
      3. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); **Send us this file so we can analyze and see a possible solution**  
    
    
    Peek%202019-01-19%2009-461216×558 594 KB

Then @Brunzlow (Kunigunde) said

    Hello, here we have the diagnostics file.
    
    …

@system (system) replied

    This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.

So @Olivia (Macovei Olivia) replied

    Hello, as of today my Asus laptop won't load Endless any longer. I restarted b y forced power off 30 times but it would o nly load the Asus logo and stop right there. It only responds to power of v a nd ctrl alt del but it won t do a thing more. Can I reboot using a shortcut because I do not know codes or operating with them. I only can tell it s not a pc problem as an OS problem. Lately I t performed worse than ever and I had to to hundreds of restarts as it blocked all the time.
    
    Thank you,
    
    Olivia


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