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Mar 14

FACTOID: FACtual enTailment fOr hallucInation Detection

The widespread adoption of Large Language Models (LLMs) has facilitated numerous benefits. However, hallucination is a significant concern. In response, Retrieval Augmented Generation (RAG) has emerged as a highly promising paradigm to improve LLM outputs by grounding them in factual information. RAG relies on textual entailment (TE) or similar methods to check if the text produced by LLMs is supported or contradicted, compared to retrieved documents. This paper argues that conventional TE methods are inadequate for spotting hallucinations in content generated by LLMs. For instance, consider a prompt about the 'USA's stance on the Ukraine war''. The AI-generated text states, ...U.S. President Barack Obama says the U.S. will not put troops in Ukraine...'' However, during the war the U.S. president is Joe Biden which contradicts factual reality. Moreover, current TE systems are unable to accurately annotate the given text and identify the exact portion that is contradicted. To address this, we introduces a new type of TE called ``Factual Entailment (FE).'', aims to detect factual inaccuracies in content generated by LLMs while also highlighting the specific text segment that contradicts reality. We present FACTOID (FACTual enTAILment for hallucInation Detection), a benchmark dataset for FE. We propose a multi-task learning (MTL) framework for FE, incorporating state-of-the-art (SoTA) long text embeddings such as e5-mistral-7b-instruct, along with GPT-3, SpanBERT, and RoFormer. The proposed MTL architecture for FE achieves an avg. 40\% improvement in accuracy on the FACTOID benchmark compared to SoTA TE methods. As FE automatically detects hallucinations, we assessed 15 modern LLMs and ranked them using our proposed Auto Hallucination Vulnerability Index (HVI_auto). This index quantifies and offers a comparative scale to evaluate and rank LLMs according to their hallucinations.

Ragnarök: A Reusable RAG Framework and Baselines for TREC 2024 Retrieval-Augmented Generation Track

Did you try out the new Bing Search? Or maybe you fiddled around with Google AI~Overviews? These might sound familiar because the modern-day search stack has recently evolved to include retrieval-augmented generation (RAG) systems. They allow searching and incorporating real-time data into large language models (LLMs) to provide a well-informed, attributed, concise summary in contrast to the traditional search paradigm that relies on displaying a ranked list of documents. Therefore, given these recent advancements, it is crucial to have an arena to build, test, visualize, and systematically evaluate RAG-based search systems. With this in mind, we propose the TREC 2024 RAG Track to foster innovation in evaluating RAG systems. In our work, we lay out the steps we've made towards making this track a reality -- we describe the details of our reusable framework, Ragnar\"ok, explain the curation of the new MS MARCO V2.1 collection choice, release the development topics for the track, and standardize the I/O definitions which assist the end user. Next, using Ragnar\"ok, we identify and provide key industrial baselines such as OpenAI's GPT-4o or Cohere's Command R+. Further, we introduce a web-based user interface for an interactive arena allowing benchmarking pairwise RAG systems by crowdsourcing. We open-source our Ragnar\"ok framework and baselines to achieve a unified standard for future RAG systems.

T-RAG: Lessons from the LLM Trenches

Large Language Models (LLM) have shown remarkable language capabilities fueling attempts to integrate them into applications across a wide range of domains. An important application area is question answering over private enterprise documents where the main considerations are data security, which necessitates applications that can be deployed on-prem, limited computational resources and the need for a robust application that correctly responds to queries. Retrieval-Augmented Generation (RAG) has emerged as the most prominent framework for building LLM-based applications. While building a RAG is relatively straightforward, making it robust and a reliable application requires extensive customization and relatively deep knowledge of the application domain. We share our experiences building and deploying an LLM application for question answering over private organizational documents. Our application combines the use of RAG with a finetuned open-source LLM. Additionally, our system, which we call Tree-RAG (T-RAG), uses a tree structure to represent entity hierarchies within the organization. This is used to generate a textual description to augment the context when responding to user queries pertaining to entities within the organization's hierarchy. Our evaluations show that this combination performs better than a simple RAG or finetuning implementation. Finally, we share some lessons learned based on our experiences building an LLM application for real-world use.

MLLM Is a Strong Reranker: Advancing Multimodal Retrieval-augmented Generation via Knowledge-enhanced Reranking and Noise-injected Training

Multimodal Large Language Models (MLLMs) have demonstrated remarkable capabilities in processing and generating content across multiple data modalities, including text, images, audio, and video. However, a significant drawback of MLLMs is their reliance on static training data, leading to outdated information and limited contextual awareness. This static nature hampers their ability to provide accurate, up-to-date responses, particularly in dynamic or rapidly evolving contexts. Integrating Multimodal Retrieval-augmented Generation (Multimodal RAG) offers a promising solution, but the system would inevitably encounter the multi-granularity noisy correspondence (MNC) problem, which involves two types of noise: coarse-grained (query-caption) and fine-grained (query-image). This noise hinders accurate retrieval and generation. In this work, we propose RagLLaVA, a novel framework with knowledge-enhanced reranking and noise-injected training, to address these limitations. We instruction-tune the MLLM with a simple yet effective instruction template to induce its ranking ability and serve it as a reranker to precisely filter the top-k retrieved images. For generation, we inject visual noise during training at the data and token levels to enhance the generator's robustness. Extensive experiments are conducted on the subsets of two datasets that require retrieving and reasoning over images to answer a given query. Our results demonstrate the superiority of RagLLaVA in retrieving accurately and generating robustly. Code and models are available at https://github.com/IDEA-FinAI/RagLLaVA.

CONFLARE: CONFormal LArge language model REtrieval

Retrieval-augmented generation (RAG) frameworks enable large language models (LLMs) to retrieve relevant information from a knowledge base and incorporate it into the context for generating responses. This mitigates hallucinations and allows for the updating of knowledge without retraining the LLM. However, RAG does not guarantee valid responses if retrieval fails to identify the necessary information as the context for response generation. Also, if there is contradictory content, the RAG response will likely reflect only one of the two possible responses. Therefore, quantifying uncertainty in the retrieval process is crucial for ensuring RAG trustworthiness. In this report, we introduce a four-step framework for applying conformal prediction to quantify retrieval uncertainty in RAG frameworks. First, a calibration set of questions answerable from the knowledge base is constructed. Each question's embedding is compared against document embeddings to identify the most relevant document chunks containing the answer and record their similarity scores. Given a user-specified error rate ({\alpha}), these similarity scores are then analyzed to determine a similarity score cutoff threshold. During inference, all chunks with similarity exceeding this threshold are retrieved to provide context to the LLM, ensuring the true answer is captured in the context with a (1-{\alpha}) confidence level. We provide a Python package that enables users to implement the entire workflow proposed in our work, only using LLMs and without human intervention.

RAGBench: Explainable Benchmark for Retrieval-Augmented Generation Systems

Retrieval-Augmented Generation (RAG) has become a standard architectural pattern for incorporating domain-specific knowledge into user-facing chat applications powered by Large Language Models (LLMs). RAG systems are characterized by (1) a document retriever that queries a domain-specific corpus for context information relevant to an input query, and (2) an LLM that generates a response based on the provided query and context. However, comprehensive evaluation of RAG systems remains a challenge due to the lack of unified evaluation criteria and annotated datasets. In response, we introduce RAGBench: the first comprehensive, large-scale RAG benchmark dataset of 100k examples. It covers five unique industry-specific domains and various RAG task types. RAGBench examples are sourced from industry corpora such as user manuals, making it particularly relevant for industry applications. Further, we formalize the TRACe evaluation framework: a set of explainable and actionable RAG evaluation metrics applicable across all RAG domains. We release the labeled dataset at https://huggingface.co/datasets/rungalileo/ragbench. RAGBench explainable labels facilitate holistic evaluation of RAG systems, enabling actionable feedback for continuous improvement of production applications. Thorough extensive benchmarking, we find that LLM-based RAG evaluation methods struggle to compete with a finetuned RoBERTa model on the RAG evaluation task. We identify areas where existing approaches fall short and propose the adoption of RAGBench with TRACe towards advancing the state of RAG evaluation systems.

QuIM-RAG: Advancing Retrieval-Augmented Generation with Inverted Question Matching for Enhanced QA Performance

This work presents a novel architecture for building Retrieval-Augmented Generation (RAG) systems to improve Question Answering (QA) tasks from a target corpus. Large Language Models (LLMs) have revolutionized the analyzing and generation of human-like text. These models rely on pre-trained data and lack real-time updates unless integrated with live data tools. RAG enhances LLMs by integrating online resources and databases to generate contextually appropriate responses. However, traditional RAG still encounters challenges like information dilution and hallucinations when handling vast amounts of data. Our approach addresses these challenges by converting corpora into a domain-specific dataset and RAG architecture is constructed to generate responses from the target document. We introduce QuIM-RAG (Question-to-question Inverted Index Matching), a novel approach for the retrieval mechanism in our system. This strategy generates potential questions from document chunks and matches these with user queries to identify the most relevant text chunks for generating accurate answers. We have implemented our RAG system on top of the open-source Meta-LLaMA3-8B-instruct model by Meta Inc. that is available on Hugging Face. We constructed a custom corpus of 500+ pages from a high-traffic website accessed thousands of times daily for answering complex questions, along with manually prepared ground truth QA for evaluation. We compared our approach with traditional RAG models using BERT-Score and RAGAS, state-of-the-art metrics for evaluating LLM applications. Our evaluation demonstrates that our approach outperforms traditional RAG architectures on both metrics.

Trustworthiness in Retrieval-Augmented Generation Systems: A Survey

Retrieval-Augmented Generation (RAG) has quickly grown into a pivotal paradigm in the development of Large Language Models (LLMs). While much of the current research in this field focuses on performance optimization, particularly in terms of accuracy and efficiency, the trustworthiness of RAG systems remains an area still under exploration. From a positive perspective, RAG systems are promising to enhance LLMs by providing them with useful and up-to-date knowledge from vast external databases, thereby mitigating the long-standing problem of hallucination. While from a negative perspective, RAG systems are at the risk of generating undesirable contents if the retrieved information is either inappropriate or poorly utilized. To address these concerns, we propose a unified framework that assesses the trustworthiness of RAG systems across six key dimensions: factuality, robustness, fairness, transparency, accountability, and privacy. Within this framework, we thoroughly review the existing literature on each dimension. Additionally, we create the evaluation benchmark regarding the six dimensions and conduct comprehensive evaluations for a variety of proprietary and open-source models. Finally, we identify the potential challenges for future research based on our investigation results. Through this work, we aim to lay a structured foundation for future investigations and provide practical insights for enhancing the trustworthiness of RAG systems in real-world applications.

From Local to Global: A Graph RAG Approach to Query-Focused Summarization

The use of retrieval-augmented generation (RAG) to retrieve relevant information from an external knowledge source enables large language models (LLMs) to answer questions over private and/or previously unseen document collections. However, RAG fails on global questions directed at an entire text corpus, such as "What are the main themes in the dataset?", since this is inherently a query-focused summarization (QFS) task, rather than an explicit retrieval task. Prior QFS methods, meanwhile, fail to scale to the quantities of text indexed by typical RAG systems. To combine the strengths of these contrasting methods, we propose a Graph RAG approach to question answering over private text corpora that scales with both the generality of user questions and the quantity of source text to be indexed. Our approach uses an LLM to build a graph-based text index in two stages: first to derive an entity knowledge graph from the source documents, then to pregenerate community summaries for all groups of closely-related entities. Given a question, each community summary is used to generate a partial response, before all partial responses are again summarized in a final response to the user. For a class of global sensemaking questions over datasets in the 1 million token range, we show that Graph RAG leads to substantial improvements over a na\"ive RAG baseline for both the comprehensiveness and diversity of generated answers. An open-source, Python-based implementation of both global and local Graph RAG approaches is forthcoming at https://aka.ms/graphrag.

Benchmarking Large Language Models in Retrieval-Augmented Generation

Retrieval-Augmented Generation (RAG) is a promising approach for mitigating the hallucination of large language models (LLMs). However, existing research lacks rigorous evaluation of the impact of retrieval-augmented generation on different large language models, which make it challenging to identify the potential bottlenecks in the capabilities of RAG for different LLMs. In this paper, we systematically investigate the impact of Retrieval-Augmented Generation on large language models. We analyze the performance of different large language models in 4 fundamental abilities required for RAG, including noise robustness, negative rejection, information integration, and counterfactual robustness. To this end, we establish Retrieval-Augmented Generation Benchmark (RGB), a new corpus for RAG evaluation in both English and Chinese. RGB divides the instances within the benchmark into 4 separate testbeds based on the aforementioned fundamental abilities required to resolve the case. Then we evaluate 6 representative LLMs on RGB to diagnose the challenges of current LLMs when applying RAG. Evaluation reveals that while LLMs exhibit a certain degree of noise robustness, they still struggle significantly in terms of negative rejection, information integration, and dealing with false information. The aforementioned assessment outcomes indicate that there is still a considerable journey ahead to effectively apply RAG to LLMs.

Graph of Records: Boosting Retrieval Augmented Generation for Long-context Summarization with Graphs

Retrieval-augmented generation (RAG) has revitalized Large Language Models (LLMs) by injecting non-parametric factual knowledge. Compared with long-context LLMs, RAG is considered an effective summarization tool in a more concise and lightweight manner, which can interact with LLMs multiple times using diverse queries to get comprehensive responses. However, the LLM-generated historical responses, which contain potentially insightful information, are largely neglected and discarded by existing approaches, leading to suboptimal results. In this paper, we propose graph of records (GoR), which leverages historical responses generated by LLMs to enhance RAG for long-context global summarization. Inspired by the retrieve-then-generate paradigm of RAG, we construct a graph by establishing an edge between the retrieved text chunks and the corresponding LLM-generated response. To further uncover the intricate correlations between them, GoR further features a graph neural network and an elaborately designed BERTScore-based objective for self-supervised model training, enabling seamless supervision signal backpropagation between reference summaries and node embeddings. We comprehensively compare GoR with 12 baselines across four long-context summarization datasets, and the results indicate that our proposed method reaches the best performance e.g., 15\%, 8\%, and 19\% improvement over retrievers w.r.t. Rouge-L, Rouge-1, and Rouge-2 on the WCEP dataset). Extensive experiments further demonstrate the effectiveness of GoR. Code is available at https://github.com/ulab-uiuc/GoR

WikiContradict: A Benchmark for Evaluating LLMs on Real-World Knowledge Conflicts from Wikipedia

Retrieval-augmented generation (RAG) has emerged as a promising solution to mitigate the limitations of large language models (LLMs), such as hallucinations and outdated information. However, it remains unclear how LLMs handle knowledge conflicts arising from different augmented retrieved passages, especially when these passages originate from the same source and have equal trustworthiness. In this work, we conduct a comprehensive evaluation of LLM-generated answers to questions that have varying answers based on contradictory passages from Wikipedia, a dataset widely regarded as a high-quality pre-training resource for most LLMs. Specifically, we introduce WikiContradict, a benchmark consisting of 253 high-quality, human-annotated instances designed to assess LLM performance when augmented with retrieved passages containing real-world knowledge conflicts. We benchmark a diverse range of both closed and open-source LLMs under different QA scenarios, including RAG with a single passage, and RAG with 2 contradictory passages. Through rigorous human evaluations on a subset of WikiContradict instances involving 5 LLMs and over 3,500 judgements, we shed light on the behaviour and limitations of these models. For instance, when provided with two passages containing contradictory facts, all models struggle to generate answers that accurately reflect the conflicting nature of the context, especially for implicit conflicts requiring reasoning. Since human evaluation is costly, we also introduce an automated model that estimates LLM performance using a strong open-source language model, achieving an F-score of 0.8. Using this automated metric, we evaluate more than 1,500 answers from seven LLMs across all WikiContradict instances. To facilitate future work, we release WikiContradict on: https://ibm.biz/wikicontradict.

SFR-RAG: Towards Contextually Faithful LLMs

Retrieval Augmented Generation (RAG), a paradigm that integrates external contextual information with large language models (LLMs) to enhance factual accuracy and relevance, has emerged as a pivotal area in generative AI. The LLMs used in RAG applications are required to faithfully and completely comprehend the provided context and users' questions, avoid hallucination, handle unanswerable, counterfactual or otherwise low-quality and irrelevant contexts, perform complex multi-hop reasoning and produce reliable citations. In this paper, we introduce SFR-RAG, a small LLM that is instruction-tuned with an emphasis on context-grounded generation and hallucination minimization. We also present ContextualBench, a new evaluation framework compiling multiple popular and diverse RAG benchmarks, such as HotpotQA and TriviaQA, with consistent RAG settings to ensure reproducibility and consistency in model assessments. Experimental results demonstrate that our SFR-RAG-9B model outperforms leading baselines such as Command-R+ (104B) and GPT-4o, achieving state-of-the-art results in 3 out of 7 benchmarks in ContextualBench with significantly fewer parameters. The model is also shown to be resilient to alteration in the contextual information and behave appropriately when relevant context is removed. Additionally, the SFR-RAG model maintains competitive performance in general instruction-following tasks and function-calling capabilities.

RAG-RewardBench: Benchmarking Reward Models in Retrieval Augmented Generation for Preference Alignment

Despite the significant progress made by existing retrieval augmented language models (RALMs) in providing trustworthy responses and grounding in reliable sources, they often overlook effective alignment with human preferences. In the alignment process, reward models (RMs) act as a crucial proxy for human values to guide optimization. However, it remains unclear how to evaluate and select a reliable RM for preference alignment in RALMs. To this end, we propose RAG-RewardBench, the first benchmark for evaluating RMs in RAG settings. First, we design four crucial and challenging RAG-specific scenarios to assess RMs, including multi-hop reasoning, fine-grained citation, appropriate abstain, and conflict robustness. Then, we incorporate 18 RAG subsets, six retrievers, and 24 RALMs to increase the diversity of data sources. Finally, we adopt an LLM-as-a-judge approach to improve preference annotation efficiency and effectiveness, exhibiting a strong correlation with human annotations. Based on the RAG-RewardBench, we conduct a comprehensive evaluation of 45 RMs and uncover their limitations in RAG scenarios. Additionally, we also reveal that existing trained RALMs show almost no improvement in preference alignment, highlighting the need for a shift towards preference-aligned training.We release our benchmark and code publicly at https://huggingface.co/datasets/jinzhuoran/RAG-RewardBench/ for future work.

Clustered Retrieved Augmented Generation (CRAG)

Providing external knowledge to Large Language Models (LLMs) is a key point for using these models in real-world applications for several reasons, such as incorporating up-to-date content in a real-time manner, providing access to domain-specific knowledge, and contributing to hallucination prevention. The vector database-based Retrieval Augmented Generation (RAG) approach has been widely adopted to this end. Thus, any part of external knowledge can be retrieved and provided to some LLM as the input context. Despite RAG approach's success, it still might be unfeasible for some applications, because the context retrieved can demand a longer context window than the size supported by LLM. Even when the context retrieved fits into the context window size, the number of tokens might be expressive and, consequently, impact costs and processing time, becoming impractical for most applications. To address these, we propose CRAG, a novel approach able to effectively reduce the number of prompting tokens without degrading the quality of the response generated compared to a solution using RAG. Through our experiments, we show that CRAG can reduce the number of tokens by at least 46\%, achieving more than 90\% in some cases, compared to RAG. Moreover, the number of tokens with CRAG does not increase considerably when the number of reviews analyzed is higher, unlike RAG, where the number of tokens is almost 9x higher when there are 75 reviews compared to 4 reviews.

Enhancing Large Language Models with Domain-specific Retrieval Augment Generation: A Case Study on Long-form Consumer Health Question Answering in Ophthalmology

Despite the potential of Large Language Models (LLMs) in medicine, they may generate responses lacking supporting evidence or based on hallucinated evidence. While Retrieval Augment Generation (RAG) is popular to address this issue, few studies implemented and evaluated RAG in downstream domain-specific applications. We developed a RAG pipeline with 70,000 ophthalmology-specific documents that retrieve relevant documents to augment LLMs during inference time. In a case study on long-form consumer health questions, we systematically evaluated the responses including over 500 references of LLMs with and without RAG on 100 questions with 10 healthcare professionals. The evaluation focuses on factuality of evidence, selection and ranking of evidence, attribution of evidence, and answer accuracy and completeness. LLMs without RAG provided 252 references in total. Of which, 45.3% hallucinated, 34.1% consisted of minor errors, and 20.6% were correct. In contrast, LLMs with RAG significantly improved accuracy (54.5% being correct) and reduced error rates (18.8% with minor hallucinations and 26.7% with errors). 62.5% of the top 10 documents retrieved by RAG were selected as the top references in the LLM response, with an average ranking of 4.9. The use of RAG also improved evidence attribution (increasing from 1.85 to 2.49 on a 5-point scale, P<0.001), albeit with slight decreases in accuracy (from 3.52 to 3.23, P=0.03) and completeness (from 3.47 to 3.27, P=0.17). The results demonstrate that LLMs frequently exhibited hallucinated and erroneous evidence in the responses, raising concerns for downstream applications in the medical domain. RAG substantially reduced the proportion of such evidence but encountered challenges.

The Chronicles of RAG: The Retriever, the Chunk and the Generator

Retrieval Augmented Generation (RAG) has become one of the most popular paradigms for enabling LLMs to access external data, and also as a mechanism for grounding to mitigate against hallucinations. When implementing RAG you can face several challenges like effective integration of retrieval models, efficient representation learning, data diversity, computational efficiency optimization, evaluation, and quality of text generation. Given all these challenges, every day a new technique to improve RAG appears, making it unfeasible to experiment with all combinations for your problem. In this context, this paper presents good practices to implement, optimize, and evaluate RAG for the Brazilian Portuguese language, focusing on the establishment of a simple pipeline for inference and experiments. We explored a diverse set of methods to answer questions about the first Harry Potter book. To generate the answers we used the OpenAI's gpt-4, gpt-4-1106-preview, gpt-3.5-turbo-1106, and Google's Gemini Pro. Focusing on the quality of the retriever, our approach achieved an improvement of MRR@10 by 35.4% compared to the baseline. When optimizing the input size in the application, we observed that it is possible to further enhance it by 2.4%. Finally, we present the complete architecture of the RAG with our recommendations. As result, we moved from a baseline of 57.88% to a maximum relative score of 98.61%.

Meta Knowledge for Retrieval Augmented Large Language Models

Retrieval Augmented Generation (RAG) is a technique used to augment Large Language Models (LLMs) with contextually relevant, time-critical, or domain-specific information without altering the underlying model parameters. However, constructing RAG systems that can effectively synthesize information from large and diverse set of documents remains a significant challenge. We introduce a novel data-centric RAG workflow for LLMs, transforming the traditional retrieve-then-read system into a more advanced prepare-then-rewrite-then-retrieve-then-read framework, to achieve higher domain expert-level understanding of the knowledge base. Our methodology relies on generating metadata and synthetic Questions and Answers (QA) for each document, as well as introducing the new concept of Meta Knowledge Summary (MK Summary) for metadata-based clusters of documents. The proposed innovations enable personalized user-query augmentation and in-depth information retrieval across the knowledge base. Our research makes two significant contributions: using LLMs as evaluators and employing new comparative performance metrics, we demonstrate that (1) using augmented queries with synthetic question matching significantly outperforms traditional RAG pipelines that rely on document chunking (p < 0.01), and (2) meta knowledge-augmented queries additionally significantly improve retrieval precision and recall, as well as the final answers breadth, depth, relevancy, and specificity. Our methodology is cost-effective, costing less than $20 per 2000 research papers using Claude 3 Haiku, and can be adapted with any fine-tuning of either the language or embedding models to further enhance the performance of end-to-end RAG pipelines.

CoFE-RAG: A Comprehensive Full-chain Evaluation Framework for Retrieval-Augmented Generation with Enhanced Data Diversity

Retrieval-Augmented Generation (RAG) aims to enhance large language models (LLMs) to generate more accurate and reliable answers with the help of the retrieved context from external knowledge sources, thereby reducing the incidence of hallucinations. Despite the advancements, evaluating these systems remains a crucial research area due to the following issues: (1) Limited data diversity: The insufficient diversity of knowledge sources and query types constrains the applicability of RAG systems; (2) Obscure problems location: Existing evaluation methods have difficulty in locating the stage of the RAG pipeline where problems occur; (3) Unstable retrieval evaluation: These methods often fail to effectively assess retrieval performance, particularly when the chunking strategy changes. To tackle these challenges, we propose a Comprehensive Full-chain Evaluation (CoFE-RAG) framework to facilitate thorough evaluation across the entire RAG pipeline, including chunking, retrieval, reranking, and generation. To effectively evaluate the first three phases, we introduce multi-granularity keywords, including coarse-grained and fine-grained keywords, to assess the retrieved context instead of relying on the annotation of golden chunks. Moreover, we release a holistic benchmark dataset tailored for diverse data scenarios covering a wide range of document formats and query types. We demonstrate the utility of the CoFE-RAG framework by conducting experiments to evaluate each stage of RAG systems. Our evaluation method provides unique insights into the effectiveness of RAG systems in handling diverse data scenarios, offering a more nuanced understanding of their capabilities and limitations.

Worse than Zero-shot? A Fact-Checking Dataset for Evaluating the Robustness of RAG Against Misleading Retrievals

Retrieval-augmented generation (RAG) has shown impressive capabilities in mitigating hallucinations in large language models (LLMs). However, LLMs struggle to handle misleading retrievals and often fail to maintain their own reasoning when exposed to conflicting or selectively-framed evidence, making them vulnerable to real-world misinformation. In such real-world retrieval scenarios, misleading and conflicting information is rampant, particularly in the political domain, where evidence is often selectively framed, incomplete, or polarized. However, existing RAG benchmarks largely assume a clean retrieval setting, where models succeed by accurately retrieving and generating answers from gold-standard documents. This assumption fails to align with real-world conditions, leading to an overestimation of RAG system performance. To bridge this gap, we introduce RAGuard, a fact-checking dataset designed to evaluate the robustness of RAG systems against misleading retrievals. Unlike prior benchmarks that rely on synthetic noise, our dataset constructs its retrieval corpus from Reddit discussions, capturing naturally occurring misinformation. It categorizes retrieved evidence into three types: supporting, misleading, and irrelevant, providing a realistic and challenging testbed for assessing how well RAG systems navigate different retrieval information. Our benchmark experiments reveal that when exposed to misleading retrievals, all tested LLM-powered RAG systems perform worse than their zero-shot baselines (i.e., no retrieval at all), highlighting their susceptibility to noisy environments. To the best of our knowledge, RAGuard is the first benchmark to systematically assess RAG robustness against misleading evidence. We expect this benchmark will drive future research toward improving RAG systems beyond idealized datasets, making them more reliable for real-world applications.

CRUD-RAG: A Comprehensive Chinese Benchmark for Retrieval-Augmented Generation of Large Language Models

Retrieval-Augmented Generation (RAG) is a technique that enhances the capabilities of large language models (LLMs) by incorporating external knowledge sources. This method addresses common LLM limitations, including outdated information and the tendency to produce inaccurate "hallucinated" content. However, the evaluation of RAG systems is challenging, as existing benchmarks are limited in scope and diversity. Most of the current benchmarks predominantly assess question-answering applications, overlooking the broader spectrum of situations where RAG could prove advantageous. Moreover, they only evaluate the performance of the LLM component of the RAG pipeline in the experiments, and neglect the influence of the retrieval component and the external knowledge database. To address these issues, this paper constructs a large-scale and more comprehensive benchmark, and evaluates all the components of RAG systems in various RAG application scenarios. Specifically, we have categorized the range of RAG applications into four distinct types-Create, Read, Update, and Delete (CRUD), each representing a unique use case. "Create" refers to scenarios requiring the generation of original, varied content. "Read" involves responding to intricate questions in knowledge-intensive situations. "Update" focuses on revising and rectifying inaccuracies or inconsistencies in pre-existing texts. "Delete" pertains to the task of summarizing extensive texts into more concise forms. For each of these CRUD categories, we have developed comprehensive datasets to evaluate the performance of RAG systems. We also analyze the effects of various components of the RAG system, such as the retriever, the context length, the knowledge base construction, and the LLM. Finally, we provide useful insights for optimizing the RAG technology for different scenarios.

L-CiteEval: Do Long-Context Models Truly Leverage Context for Responding?

Long-context models (LCMs) have made remarkable strides in recent years, offering users great convenience for handling tasks that involve long context, such as document summarization. As the community increasingly prioritizes the faithfulness of generated results, merely ensuring the accuracy of LCM outputs is insufficient, as it is quite challenging for humans to verify the results from the extremely lengthy context. Yet, although some efforts have been made to assess whether LCMs respond truly based on the context, these works either are limited to specific tasks or heavily rely on external evaluation resources like GPT-4.In this work, we introduce L-CiteEval, a comprehensive multi-task benchmark for long-context understanding with citations, aiming to evaluate both the understanding capability and faithfulness of LCMs. L-CiteEval covers 11 tasks from diverse domains, spanning context lengths from 8K to 48K, and provides a fully automated evaluation suite. Through testing with 11 cutting-edge closed-source and open-source LCMs, we find that although these models show minor differences in their generated results, open-source models substantially trail behind their closed-source counterparts in terms of citation accuracy and recall. This suggests that current open-source LCMs are prone to responding based on their inherent knowledge rather than the given context, posing a significant risk to the user experience in practical applications. We also evaluate the RAG approach and observe that RAG can significantly improve the faithfulness of LCMs, albeit with a slight decrease in the generation quality. Furthermore, we discover a correlation between the attention mechanisms of LCMs and the citation generation process.

SAGE: A Framework of Precise Retrieval for RAG

Retrieval-augmented generation (RAG) has demonstrated significant proficiency in conducting question-answering (QA) tasks within a specified corpus. Nonetheless, numerous failure instances of RAG in QA still exist. These failures are not solely attributable to the limitations of Large Language Models (LLMs); instead, they predominantly arise from the retrieval of inaccurate information for LLMs due to two limitations: (1) Current RAG methods segment the corpus without considering semantics, making it difficult to find relevant context due to impaired correlation between questions and the segments. (2) There is a trade-off between missing essential context with fewer context retrieved and getting irrelevant context with more context retrieved. In this paper, we introduce a RAG framework (SAGE), to overcome these limitations. First, to address the segmentation issue without considering semantics, we propose to train a semantic segmentation model. This model is trained to segment the corpus into semantically complete chunks. Second, to ensure that only the most relevant chunks are retrieved while the irrelevant ones are ignored, we design a chunk selection algorithm to dynamically select chunks based on the decreasing speed of the relevance score, leading to a more relevant selection. Third, to further ensure the precision of the retrieved chunks, we propose letting LLMs assess whether retrieved chunks are excessive or lacking and then adjust the amount of context accordingly. Experiments show that SAGE outperforms baselines by 61.25% in the quality of QA on average. Moreover, by avoiding retrieving noisy context, SAGE lowers the cost of the tokens consumed in LLM inference and achieves a 49.41% enhancement in cost efficiency on average. Additionally, our work offers valuable insights for boosting RAG.

Grounding Language Model with Chunking-Free In-Context Retrieval

This paper presents a novel Chunking-Free In-Context (CFIC) retrieval approach, specifically tailored for Retrieval-Augmented Generation (RAG) systems. Traditional RAG systems often struggle with grounding responses using precise evidence text due to the challenges of processing lengthy documents and filtering out irrelevant content. Commonly employed solutions, such as document chunking and adapting language models to handle longer contexts, have their limitations. These methods either disrupt the semantic coherence of the text or fail to effectively address the issues of noise and inaccuracy in evidence retrieval. CFIC addresses these challenges by circumventing the conventional chunking process. It utilizes the encoded hidden states of documents for in-context retrieval, employing auto-aggressive decoding to accurately identify the specific evidence text required for user queries, eliminating the need for chunking. CFIC is further enhanced by incorporating two decoding strategies, namely Constrained Sentence Prefix Decoding and Skip Decoding. These strategies not only improve the efficiency of the retrieval process but also ensure that the fidelity of the generated grounding text evidence is maintained. Our evaluations of CFIC on a range of open QA datasets demonstrate its superiority in retrieving relevant and accurate evidence, offering a significant improvement over traditional methods. By doing away with the need for document chunking, CFIC presents a more streamlined, effective, and efficient retrieval solution, making it a valuable advancement in the field of RAG systems.

NoMIRACL: Knowing When You Don't Know for Robust Multilingual Retrieval-Augmented Generation

Retrieval-augmented generation (RAG) grounds large language model (LLM) output by leveraging external knowledge sources to reduce factual hallucinations. However, prior works lack a comprehensive evaluation of different language families, making it challenging to evaluate LLM robustness against errors in external retrieved knowledge. To overcome this, we establish NoMIRACL, a human-annotated dataset for evaluating LLM robustness in RAG across 18 typologically diverse languages. NoMIRACL includes both a non-relevant and a relevant subset. Queries in the non-relevant subset contain passages manually judged as non-relevant or noisy, whereas queries in the relevant subset include at least a single judged relevant passage. We measure LLM robustness using two metrics: (i) hallucination rate, measuring model tendency to hallucinate an answer, when the answer is not present in passages in the non-relevant subset, and (ii) error rate, measuring model inaccuracy to recognize relevant passages in the relevant subset. We build a GPT-4 baseline which achieves a 33.2% hallucination rate on the non-relevant and a 14.9% error rate on the relevant subset on average. Our evaluation reveals that GPT-4 hallucinates frequently in high-resource languages, such as French or English. This work highlights an important avenue for future research to improve LLM robustness to learn how to better reject non-relevant information in RAG.

IryoNLP at MEDIQA-CORR 2024: Tackling the Medical Error Detection & Correction Task On the Shoulders of Medical Agents

In natural language processing applied to the clinical domain, utilizing large language models has emerged as a promising avenue for error detection and correction on clinical notes, a knowledge-intensive task for which annotated data is scarce. This paper presents MedReAct'N'MedReFlex, which leverages a suite of four LLM-based medical agents. The MedReAct agent initiates the process by observing, analyzing, and taking action, generating trajectories to guide the search to target a potential error in the clinical notes. Subsequently, the MedEval agent employs five evaluators to assess the targeted error and the proposed correction. In cases where MedReAct's actions prove insufficient, the MedReFlex agent intervenes, engaging in reflective analysis and proposing alternative strategies. Finally, the MedFinalParser agent formats the final output, preserving the original style while ensuring the integrity of the error correction process. One core component of our method is our RAG pipeline based on our ClinicalCorp corpora. Among other well-known sources containing clinical guidelines and information, we preprocess and release the open-source MedWiki dataset for clinical RAG application. Our results demonstrate the central role of our RAG approach with ClinicalCorp leveraged through the MedReAct'N'MedReFlex framework. It achieved the ninth rank on the MEDIQA-CORR 2024 final leaderboard.

Fact, Fetch, and Reason: A Unified Evaluation of Retrieval-Augmented Generation

Large Language Models (LLMs) have demonstrated significant performance improvements across various cognitive tasks. An emerging application is using LLMs to enhance retrieval-augmented generation (RAG) capabilities. These systems require LLMs to understand user queries, retrieve relevant information, and synthesize coherent and accurate responses. Given the increasing real-world deployment of such systems, comprehensive evaluation becomes crucial. To this end, we propose FRAMES (Factuality, Retrieval, And reasoning MEasurement Set), a high-quality evaluation dataset designed to test LLMs' ability to provide factual responses, assess retrieval capabilities, and evaluate the reasoning required to generate final answers. While previous work has provided datasets and benchmarks to evaluate these abilities in isolation, FRAMES offers a unified framework that provides a clearer picture of LLM performance in end-to-end RAG scenarios. Our dataset comprises challenging multi-hop questions that require the integration of information from multiple sources. We present baseline results demonstrating that even state-of-the-art LLMs struggle with this task, achieving 0.40 accuracy with no retrieval. The accuracy is significantly improved with our proposed multi-step retrieval pipeline, achieving an accuracy of 0.66 (>50% improvement). We hope our work will help bridge evaluation gaps and assist in developing more robust and capable RAG systems.

Application of NotebookLM, a Large Language Model with Retrieval-Augmented Generation, for Lung Cancer Staging

Purpose: In radiology, large language models (LLMs), including ChatGPT, have recently gained attention, and their utility is being rapidly evaluated. However, concerns have emerged regarding their reliability in clinical applications due to limitations such as hallucinations and insufficient referencing. To address these issues, we focus on the latest technology, retrieval-augmented generation (RAG), which enables LLMs to reference reliable external knowledge (REK). Specifically, this study examines the utility and reliability of a recently released RAG-equipped LLM (RAG-LLM), NotebookLM, for staging lung cancer. Materials and methods: We summarized the current lung cancer staging guideline in Japan and provided this as REK to NotebookLM. We then tasked NotebookLM with staging 100 fictional lung cancer cases based on CT findings and evaluated its accuracy. For comparison, we performed the same task using a gold-standard LLM, GPT-4 Omni (GPT-4o), both with and without the REK. Results: NotebookLM achieved 86% diagnostic accuracy in the lung cancer staging experiment, outperforming GPT-4o, which recorded 39% accuracy with the REK and 25% without it. Moreover, NotebookLM demonstrated 95% accuracy in searching reference locations within the REK. Conclusion: NotebookLM successfully performed lung cancer staging by utilizing the REK, demonstrating superior performance compared to GPT-4o. Additionally, it provided highly accurate reference locations within the REK, allowing radiologists to efficiently evaluate the reliability of NotebookLM's responses and detect possible hallucinations. Overall, this study highlights the potential of NotebookLM, a RAG-LLM, in image diagnosis.

Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks

Large pre-trained language models have been shown to store factual knowledge in their parameters, and achieve state-of-the-art results when fine-tuned on downstream NLP tasks. However, their ability to access and precisely manipulate knowledge is still limited, and hence on knowledge-intensive tasks, their performance lags behind task-specific architectures. Additionally, providing provenance for their decisions and updating their world knowledge remain open research problems. Pre-trained models with a differentiable access mechanism to explicit non-parametric memory can overcome this issue, but have so far been only investigated for extractive downstream tasks. We explore a general-purpose fine-tuning recipe for retrieval-augmented generation (RAG) -- models which combine pre-trained parametric and non-parametric memory for language generation. We introduce RAG models where the parametric memory is a pre-trained seq2seq model and the non-parametric memory is a dense vector index of Wikipedia, accessed with a pre-trained neural retriever. We compare two RAG formulations, one which conditions on the same retrieved passages across the whole generated sequence, the other can use different passages per token. We fine-tune and evaluate our models on a wide range of knowledge-intensive NLP tasks and set the state-of-the-art on three open domain QA tasks, outperforming parametric seq2seq models and task-specific retrieve-and-extract architectures. For language generation tasks, we find that RAG models generate more specific, diverse and factual language than a state-of-the-art parametric-only seq2seq baseline.

Biomedical knowledge graph-optimized prompt generation for large language models

Large Language Models (LLMs) are being adopted at an unprecedented rate, yet still face challenges in knowledge-intensive domains like biomedicine. Solutions such as pre-training and domain-specific fine-tuning add substantial computational overhead, requiring further domain expertise. Here, we introduce a token-optimized and robust Knowledge Graph-based Retrieval Augmented Generation (KG-RAG) framework by leveraging a massive biomedical KG (SPOKE) with LLMs such as Llama-2-13b, GPT-3.5-Turbo and GPT-4, to generate meaningful biomedical text rooted in established knowledge. Compared to the existing RAG technique for Knowledge Graphs, the proposed method utilizes minimal graph schema for context extraction and uses embedding methods for context pruning. This optimization in context extraction results in more than 50% reduction in token consumption without compromising the accuracy, making a cost-effective and robust RAG implementation on proprietary LLMs. KG-RAG consistently enhanced the performance of LLMs across diverse biomedical prompts by generating responses rooted in established knowledge, accompanied by accurate provenance and statistical evidence (if available) to substantiate the claims. Further benchmarking on human curated datasets, such as biomedical true/false and multiple-choice questions (MCQ), showed a remarkable 71% boost in the performance of the Llama-2 model on the challenging MCQ dataset, demonstrating the framework's capacity to empower open-source models with fewer parameters for domain specific questions. Furthermore, KG-RAG enhanced the performance of proprietary GPT models, such as GPT-3.5 and GPT-4. In summary, the proposed framework combines explicit and implicit knowledge of KG and LLM in a token optimized fashion, thus enhancing the adaptability of general-purpose LLMs to tackle domain-specific questions in a cost-effective fashion.

VideoRAG: Retrieval-Augmented Generation over Video Corpus

Retrieval-Augmented Generation (RAG) is a powerful strategy to address the issue of generating factually incorrect outputs in foundation models by retrieving external knowledge relevant to queries and incorporating it into their generation process. However, existing RAG approaches have primarily focused on textual information, with some recent advancements beginning to consider images, and they largely overlook videos, a rich source of multimodal knowledge capable of representing events, processes, and contextual details more effectively than any other modality. While a few recent studies explore the integration of videos in the response generation process, they either predefine query-associated videos without retrieving them according to queries, or convert videos into the textual descriptions without harnessing their multimodal richness. To tackle these, we introduce VideoRAG, a novel framework that not only dynamically retrieves relevant videos based on their relevance with queries but also utilizes both visual and textual information of videos in the output generation. Further, to operationalize this, our method revolves around the recent advance of Large Video Language Models (LVLMs), which enable the direct processing of video content to represent it for retrieval and seamless integration of the retrieved videos jointly with queries. We experimentally validate the effectiveness of VideoRAG, showcasing that it is superior to relevant baselines.

Tool Calling: Enhancing Medication Consultation via Retrieval-Augmented Large Language Models

Large-scale language models (LLMs) have achieved remarkable success across various language tasks but suffer from hallucinations and temporal misalignment. To mitigate these shortcomings, Retrieval-augmented generation (RAG) has been utilized to provide external knowledge to facilitate the answer generation. However, applying such models to the medical domain faces several challenges due to the lack of domain-specific knowledge and the intricacy of real-world scenarios. In this study, we explore LLMs with RAG framework for knowledge-intensive tasks in the medical field. To evaluate the capabilities of LLMs, we introduce MedicineQA, a multi-round dialogue benchmark that simulates the real-world medication consultation scenario and requires LLMs to answer with retrieved evidence from the medicine database. MedicineQA contains 300 multi-round question-answering pairs, each embedded within a detailed dialogue history, highlighting the challenge posed by this knowledge-intensive task to current LLMs. We further propose a new Distill-Retrieve-Read framework instead of the previous Retrieve-then-Read. Specifically, the distillation and retrieval process utilizes a tool calling mechanism to formulate search queries that emulate the keyword-based inquiries used by search engines. With experimental results, we show that our framework brings notable performance improvements and surpasses the previous counterparts in the evidence retrieval process in terms of evidence retrieval accuracy. This advancement sheds light on applying RAG to the medical domain.

LaRA: Benchmarking Retrieval-Augmented Generation and Long-Context LLMs -- No Silver Bullet for LC or RAG Routing

Effectively incorporating external knowledge into Large Language Models (LLMs) is crucial for enhancing their capabilities and addressing real-world needs. Retrieval-Augmented Generation (RAG) offers an effective method for achieving this by retrieving the most relevant fragments into LLMs. However, the advancements in context window size for LLMs offer an alternative approach, raising the question of whether RAG remains necessary for effectively handling external knowledge. Several existing studies provide inconclusive comparisons between RAG and long-context (LC) LLMs, largely due to limitations in the benchmark designs. In this paper, we present LaRA, a novel benchmark specifically designed to rigorously compare RAG and LC LLMs. LaRA encompasses 2326 test cases across four practical QA task categories and three types of naturally occurring long texts. Through systematic evaluation of seven open-source and four proprietary LLMs, we find that the optimal choice between RAG and LC depends on a complex interplay of factors, including the model's parameter size, long-text capabilities, context length, task type, and the characteristics of the retrieved chunks. Our findings provide actionable guidelines for practitioners to effectively leverage both RAG and LC approaches in developing and deploying LLM applications. Our code and dataset is provided at: https://github.com/Alibaba-NLP/LaRA{https://github.com/Alibaba-NLP/LaRA}.

Evaluating RAG-Fusion with RAGElo: an Automated Elo-based Framework

Challenges in the automated evaluation of Retrieval-Augmented Generation (RAG) Question-Answering (QA) systems include hallucination problems in domain-specific knowledge and the lack of gold standard benchmarks for company internal tasks. This results in difficulties in evaluating RAG variations, like RAG-Fusion (RAGF), in the context of a product QA task at Infineon Technologies. To solve these problems, we propose a comprehensive evaluation framework, which leverages Large Language Models (LLMs) to generate large datasets of synthetic queries based on real user queries and in-domain documents, uses LLM-as-a-judge to rate retrieved documents and answers, evaluates the quality of answers, and ranks different variants of Retrieval-Augmented Generation (RAG) agents with RAGElo's automated Elo-based competition. LLM-as-a-judge rating of a random sample of synthetic queries shows a moderate, positive correlation with domain expert scoring in relevance, accuracy, completeness, and precision. While RAGF outperformed RAG in Elo score, a significance analysis against expert annotations also shows that RAGF significantly outperforms RAG in completeness, but underperforms in precision. In addition, Infineon's RAGF assistant demonstrated slightly higher performance in document relevance based on MRR@5 scores. We find that RAGElo positively aligns with the preferences of human annotators, though due caution is still required. Finally, RAGF's approach leads to more complete answers based on expert annotations and better answers overall based on RAGElo's evaluation criteria.

Self-RAG: Learning to Retrieve, Generate, and Critique through Self-Reflection

Despite their remarkable capabilities, large language models (LLMs) often produce responses containing factual inaccuracies due to their sole reliance on the parametric knowledge they encapsulate. Retrieval-Augmented Generation (RAG), an ad hoc approach that augments LMs with retrieval of relevant knowledge, decreases such issues. However, indiscriminately retrieving and incorporating a fixed number of retrieved passages, regardless of whether retrieval is necessary, or passages are relevant, diminishes LM versatility or can lead to unhelpful response generation. We introduce a new framework called Self-Reflective Retrieval-Augmented Generation (Self-RAG) that enhances an LM's quality and factuality through retrieval and self-reflection. Our framework trains a single arbitrary LM that adaptively retrieves passages on-demand, and generates and reflects on retrieved passages and its own generations using special tokens, called reflection tokens. Generating reflection tokens makes the LM controllable during the inference phase, enabling it to tailor its behavior to diverse task requirements. Experiments show that Self-RAG (7B and 13B parameters) significantly outperforms state-of-the-art LLMs and retrieval-augmented models on a diverse set of tasks. Specifically, Self-RAG outperforms ChatGPT and retrieval-augmented Llama2-chat on Open-domain QA, reasoning and fact verification tasks, and it shows significant gains in improving factuality and citation accuracy for long-form generations relative to these models.

Pistis-RAG: A Scalable Cascading Framework Towards Trustworthy Retrieval-Augmented Generation

In Greek mythology, Pistis symbolized good faith, trust, and reliability, echoing the core principles of RAG in LLM systems. Pistis-RAG, a scalable multi-stage framework, effectively addresses the challenges of large-scale retrieval-augmented generation (RAG). Each stage plays a distinct role: matching refines the search space, pre-ranking prioritizes semantically relevant documents, and ranking aligns with the large language model's (LLM) preferences. The reasoning and aggregating stage supports the implementation of complex chain-of-thought (CoT) methods within this cascading structure. We argue that the lack of strong alignment between LLMs and the external knowledge ranking methods used in RAG tasks is relevant to the reliance on the model-centric paradigm in RAG frameworks. A content-centric approach would prioritize seamless integration between the LLMs and external information sources, optimizing the content transformation process for each specific task. Critically, our ranking stage deviates from traditional RAG approaches by recognizing that semantic relevance alone may not directly translate to improved generation. This is due to the sensitivity of the few-shot prompt order, as highlighted in prior work lu2021fantastically. Current RAG frameworks fail to account for this crucial factor. We introduce a novel ranking stage specifically designed for RAG systems. It adheres to information retrieval principles while considering the unique business scenario captured by LLM preferences and user feedback. Our approach integrates in-context learning (ICL) methods and reasoning steps to incorporate user feedback, ensuring efficient alignment. Experiments on the MMLU benchmark demonstrate a 9.3\% performance improvement. The model and code will be open-sourced on GitHub. Experiments on real-world, large-scale data validate our framework's scalability.

Cache-Craft: Managing Chunk-Caches for Efficient Retrieval-Augmented Generation

Retrieval-Augmented Generation (RAG) is often used with Large Language Models (LLMs) to infuse domain knowledge or user-specific information. In RAG, given a user query, a retriever extracts chunks of relevant text from a knowledge base. These chunks are sent to an LLM as part of the input prompt. Typically, any given chunk is repeatedly retrieved across user questions. However, currently, for every question, attention-layers in LLMs fully compute the key values (KVs) repeatedly for the input chunks, as state-of-the-art methods cannot reuse KV-caches when chunks appear at arbitrary locations with arbitrary contexts. Naive reuse leads to output quality degradation. This leads to potentially redundant computations on expensive GPUs and increases latency. In this work, we propose Cache-Craft, a system for managing and reusing precomputed KVs corresponding to the text chunks (we call chunk-caches) in RAG-based systems. We present how to identify chunk-caches that are reusable, how to efficiently perform a small fraction of recomputation to fix the cache to maintain output quality, and how to efficiently store and evict chunk-caches in the hardware for maximizing reuse while masking any overheads. With real production workloads as well as synthetic datasets, we show that Cache-Craft reduces redundant computation by 51% over SOTA prefix-caching and 75% over full recomputation. Additionally, with continuous batching on a real production workload, we get a 1.6X speed up in throughput and a 2X reduction in end-to-end response latency over prefix-caching while maintaining quality, for both the LLaMA-3-8B and LLaMA-3-70B models.

Retrieval Augmented Generation (RAG) and Beyond: A Comprehensive Survey on How to Make your LLMs use External Data More Wisely

Large language models (LLMs) augmented with external data have demonstrated remarkable capabilities in completing real-world tasks. Techniques for integrating external data into LLMs, such as Retrieval-Augmented Generation (RAG) and fine-tuning, are gaining increasing attention and widespread application. Nonetheless, the effective deployment of data-augmented LLMs across various specialized fields presents substantial challenges. These challenges encompass a wide range of issues, from retrieving relevant data and accurately interpreting user intent to fully harnessing the reasoning capabilities of LLMs for complex tasks. We believe that there is no one-size-fits-all solution for data-augmented LLM applications. In practice, underperformance often arises from a failure to correctly identify the core focus of a task or because the task inherently requires a blend of multiple capabilities that must be disentangled for better resolution. In this survey, we propose a RAG task categorization method, classifying user queries into four levels based on the type of external data required and primary focus of the task: explicit fact queries, implicit fact queries, interpretable rationale queries, and hidden rationale queries. We define these levels of queries, provide relevant datasets, and summarize the key challenges and most effective techniques for addressing these challenges. Finally, we discuss three main forms of integrating external data into LLMs: context, small model, and fine-tuning, highlighting their respective strengths, limitations, and the types of problems they are suited to solve. This work aims to help readers thoroughly understand and decompose the data requirements and key bottlenecks in building LLM applications, offering solutions to the different challenges and serving as a guide to systematically developing such applications.

MAIN-RAG: Multi-Agent Filtering Retrieval-Augmented Generation

Large Language Models (LLMs) are becoming essential tools for various natural language processing tasks but often suffer from generating outdated or incorrect information. Retrieval-Augmented Generation (RAG) addresses this issue by incorporating external, real-time information retrieval to ground LLM responses. However, the existing RAG systems frequently struggle with the quality of retrieval documents, as irrelevant or noisy documents degrade performance, increase computational overhead, and undermine response reliability. To tackle this problem, we propose Multi-Agent Filtering Retrieval-Augmented Generation (MAIN-RAG), a training-free RAG framework that leverages multiple LLM agents to collaboratively filter and score retrieved documents. Specifically, MAIN-RAG introduces an adaptive filtering mechanism that dynamically adjusts the relevance filtering threshold based on score distributions, effectively minimizing noise while maintaining high recall of relevant documents. The proposed approach leverages inter-agent consensus to ensure robust document selection without requiring additional training data or fine-tuning. Experimental results across four QA benchmarks demonstrate that MAIN-RAG consistently outperforms traditional RAG approaches, achieving a 2-11% improvement in answer accuracy while reducing the number of irrelevant retrieved documents. Quantitative analysis further reveals that our approach achieves superior response consistency and answer accuracy over baseline methods, offering a competitive and practical alternative to training-based solutions.

Toward Conversational Agents with Context and Time Sensitive Long-term Memory

There has recently been growing interest in conversational agents with long-term memory which has led to the rapid development of language models that use retrieval-augmented generation (RAG). Until recently, most work on RAG has focused on information retrieval from large databases of texts, like Wikipedia, rather than information from long-form conversations. In this paper, we argue that effective retrieval from long-form conversational data faces two unique problems compared to static database retrieval: 1) time/event-based queries, which requires the model to retrieve information about previous conversations based on time or the order of a conversational event (e.g., the third conversation on Tuesday), and 2) ambiguous queries that require surrounding conversational context to understand. To better develop RAG-based agents that can deal with these challenges, we generate a new dataset of ambiguous and time-based questions that build upon a recent dataset of long-form, simulated conversations, and demonstrate that standard RAG based approaches handle such questions poorly. We then develop a novel retrieval model which combines chained-of-table search methods, standard vector-database retrieval, and a prompting method to disambiguate queries, and demonstrate that this approach substantially improves over current methods at solving these tasks. We believe that this new dataset and more advanced RAG agent can act as a key benchmark and stepping stone towards effective memory augmented conversational agents that can be used in a wide variety of AI applications.

DRAGIN: Dynamic Retrieval Augmented Generation based on the Information Needs of Large Language Models

Dynamic retrieval augmented generation (RAG) paradigm actively decides when and what to retrieve during the text generation process of Large Language Models (LLMs). There are two key elements of this paradigm: identifying the optimal moment to activate the retrieval module (deciding when to retrieve) and crafting the appropriate query once retrieval is triggered (determining what to retrieve). However, current dynamic RAG methods fall short in both aspects. Firstly, the strategies for deciding when to retrieve often rely on static rules. Moreover, the strategies for deciding what to retrieve typically limit themselves to the LLM's most recent sentence or the last few tokens, while the LLM's real-time information needs may span across the entire context. To overcome these limitations, we introduce a new framework, DRAGIN, i.e., Dynamic Retrieval Augmented Generation based on the real-time Information Needs of LLMs. Our framework is specifically designed to make decisions on when and what to retrieve based on the LLM's real-time information needs during the text generation process. We evaluate DRAGIN along with existing methods comprehensively over 4 knowledge-intensive generation datasets. Experimental results show that DRAGIN achieves superior performance on all tasks, demonstrating the effectiveness of our method. We have open-sourced all the code, data, and models in GitHub: https://github.com/oneal2000/DRAGIN/tree/main

Leveraging Large Language Models for Web Scraping

Large Language Models (LLMs) demonstrate remarkable capabilities in replicating human tasks and boosting productivity. However, their direct application for data extraction presents limitations due to a prioritisation of fluency over factual accuracy and a restricted ability to manipulate specific information. Therefore to overcome these limitations, this research leverages the knowledge representation power of pre-trained LLMs and the targeted information access enabled by RAG models, this research investigates a general-purpose accurate data scraping recipe for RAG models designed for language generation. To capture knowledge in a more modular and interpretable way, we use pre trained language models with a latent knowledge retriever, which allows the model to retrieve and attend over documents from a large corpus. We utilised RAG model architecture and did an in-depth analysis of their capabilities under three tasks: (i) Semantic Classification of HTML elements, (ii) Chunking HTML text for effective understanding, and (iii) comparing results from different LLMs and ranking algorithms. While previous work has developed dedicated architectures and training procedures for HTML understanding and extraction, we show that LLMs pre-trained on standard natural language with an addition of effective chunking, searching and ranking algorithms, can prove to be efficient data scraping tool to extract complex data from unstructured text. Future research directions include addressing the challenges of provenance tracking and dynamic knowledge updates within the proposed RAG-based data extraction framework. By overcoming these limitations, this approach holds the potential to revolutionise data extraction from vast repositories of textual information.

Enhancing Retrieval and Managing Retrieval: A Four-Module Synergy for Improved Quality and Efficiency in RAG Systems

Retrieval-augmented generation (RAG) techniques leverage the in-context learning capabilities of large language models (LLMs) to produce more accurate and relevant responses. Originating from the simple 'retrieve-then-read' approach, the RAG framework has evolved into a highly flexible and modular paradigm. A critical component, the Query Rewriter module, enhances knowledge retrieval by generating a search-friendly query. This method aligns input questions more closely with the knowledge base. Our research identifies opportunities to enhance the Query Rewriter module to Query Rewriter+ by generating multiple queries to overcome the Information Plateaus associated with a single query and by rewriting questions to eliminate Ambiguity, thereby clarifying the underlying intent. We also find that current RAG systems exhibit issues with Irrelevant Knowledge; to overcome this, we propose the Knowledge Filter. These two modules are both based on the instruction-tuned Gemma-2B model, which together enhance response quality. The final identified issue is Redundant Retrieval; we introduce the Memory Knowledge Reservoir and the Retriever Trigger to solve this. The former supports the dynamic expansion of the RAG system's knowledge base in a parameter-free manner, while the latter optimizes the cost for accessing external knowledge, thereby improving resource utilization and response efficiency. These four RAG modules synergistically improve the response quality and efficiency of the RAG system. The effectiveness of these modules has been validated through experiments and ablation studies across six common QA datasets. The source code can be accessed at https://github.com/Ancientshi/ERM4.

LightRAG: Simple and Fast Retrieval-Augmented Generation

Retrieval-Augmented Generation (RAG) systems enhance large language models (LLMs) by integrating external knowledge sources, enabling more accurate and contextually relevant responses tailored to user needs. However, existing RAG systems have significant limitations, including reliance on flat data representations and inadequate contextual awareness, which can lead to fragmented answers that fail to capture complex inter-dependencies. To address these challenges, we propose LightRAG, which incorporates graph structures into text indexing and retrieval processes. This innovative framework employs a dual-level retrieval system that enhances comprehensive information retrieval from both low-level and high-level knowledge discovery. Additionally, the integration of graph structures with vector representations facilitates efficient retrieval of related entities and their relationships, significantly improving response times while maintaining contextual relevance. This capability is further enhanced by an incremental update algorithm that ensures the timely integration of new data, allowing the system to remain effective and responsive in rapidly changing data environments. Extensive experimental validation demonstrates considerable improvements in retrieval accuracy and efficiency compared to existing approaches. We have made our LightRAG open-source and available at the link: https://github.com/HKUDS/LightRAG.

Beyond Text: Optimizing RAG with Multimodal Inputs for Industrial Applications

Large Language Models (LLMs) have demonstrated impressive capabilities in answering questions, but they lack domain-specific knowledge and are prone to hallucinations. Retrieval Augmented Generation (RAG) is one approach to address these challenges, while multimodal models are emerging as promising AI assistants for processing both text and images. In this paper we describe a series of experiments aimed at determining how to best integrate multimodal models into RAG systems for the industrial domain. The purpose of the experiments is to determine whether including images alongside text from documents within the industrial domain increases RAG performance and to find the optimal configuration for such a multimodal RAG system. Our experiments include two approaches for image processing and retrieval, as well as two LLMs (GPT4-Vision and LLaVA) for answer synthesis. These image processing strategies involve the use of multimodal embeddings and the generation of textual summaries from images. We evaluate our experiments with an LLM-as-a-Judge approach. Our results reveal that multimodal RAG can outperform single-modality RAG settings, although image retrieval poses a greater challenge than text retrieval. Additionally, leveraging textual summaries from images presents a more promising approach compared to the use of multimodal embeddings, providing more opportunities for future advancements.

MRAMG-Bench: A BeyondText Benchmark for Multimodal Retrieval-Augmented Multimodal Generation

Recent advancements in Retrieval-Augmented Generation (RAG) have shown remarkable performance in enhancing response accuracy and relevance by integrating external knowledge into generative models. However, existing RAG methods primarily focus on providing text-only answers, even in multimodal retrieval-augmented generation scenarios. In this work, we introduce the Multimodal Retrieval-Augmented Multimodal Generation (MRAMG) task, which aims to generate answers that combine both text and images, fully leveraging the multimodal data within a corpus. Despite the importance of this task, there is a notable absence of a comprehensive benchmark to effectively evaluate MRAMG performance. To bridge this gap, we introduce the MRAMG-Bench, a carefully curated, human-annotated dataset comprising 4,346 documents, 14,190 images, and 4,800 QA pairs, sourced from three categories: Web Data, Academic Papers, and Lifestyle. The dataset incorporates diverse difficulty levels and complex multi-image scenarios, providing a robust foundation for evaluating multimodal generation tasks. To facilitate rigorous evaluation, our MRAMG-Bench incorporates a comprehensive suite of both statistical and LLM-based metrics, enabling a thorough analysis of the performance of popular generative models in the MRAMG task. Besides, we propose an efficient multimodal answer generation framework that leverages both LLMs and MLLMs to generate multimodal responses. Our datasets are available at: https://huggingface.co/MRAMG.

CRAG -- Comprehensive RAG Benchmark

Retrieval-Augmented Generation (RAG) has recently emerged as a promising solution to alleviate Large Language Model (LLM)'s deficiency in lack of knowledge. Existing RAG datasets, however, do not adequately represent the diverse and dynamic nature of real-world Question Answering (QA) tasks. To bridge this gap, we introduce the Comprehensive RAG Benchmark (CRAG), a factual question answering benchmark of 4,409 question-answer pairs and mock APIs to simulate web and Knowledge Graph (KG) search. CRAG is designed to encapsulate a diverse array of questions across five domains and eight question categories, reflecting varied entity popularity from popular to long-tail, and temporal dynamisms ranging from years to seconds. Our evaluation on this benchmark highlights the gap to fully trustworthy QA. Whereas most advanced LLMs achieve <=34% accuracy on CRAG, adding RAG in a straightforward manner improves the accuracy only to 44%. State-of-the-art industry RAG solutions only answer 63% questions without any hallucination. CRAG also reveals much lower accuracy in answering questions regarding facts with higher dynamism, lower popularity, or higher complexity, suggesting future research directions. The CRAG benchmark laid the groundwork for a KDD Cup 2024 challenge, attracting thousands of participants and submissions within the first 50 days of the competition. We commit to maintaining CRAG to serve research communities in advancing RAG solutions and general QA solutions.

RichRAG: Crafting Rich Responses for Multi-faceted Queries in Retrieval-Augmented Generation

Retrieval-augmented generation (RAG) effectively addresses issues of static knowledge and hallucination in large language models. Existing studies mostly focus on question scenarios with clear user intents and concise answers. However, it is prevalent that users issue broad, open-ended queries with diverse sub-intents, for which they desire rich and long-form answers covering multiple relevant aspects. To tackle this important yet underexplored problem, we propose a novel RAG framework, namely RichRAG. It includes a sub-aspect explorer to identify potential sub-aspects of input questions, a multi-faceted retriever to build a candidate pool of diverse external documents related to these sub-aspects, and a generative list-wise ranker, which is a key module to provide the top-k most valuable documents for the final generator. These ranked documents sufficiently cover various query aspects and are aware of the generator's preferences, hence incentivizing it to produce rich and comprehensive responses for users. The training of our ranker involves a supervised fine-tuning stage to ensure the basic coverage of documents, and a reinforcement learning stage to align downstream LLM's preferences to the ranking of documents. Experimental results on two publicly available datasets prove that our framework effectively and efficiently provides comprehensive and satisfying responses to users.

Summary of a Haystack: A Challenge to Long-Context LLMs and RAG Systems

LLMs and RAG systems are now capable of handling millions of input tokens or more. However, evaluating the output quality of such systems on long-context tasks remains challenging, as tasks like Needle-in-a-Haystack lack complexity. In this work, we argue that summarization can play a central role in such evaluation. We design a procedure to synthesize Haystacks of documents, ensuring that specific insights repeat across documents. The "Summary of a Haystack" (SummHay) task then requires a system to process the Haystack and generate, given a query, a summary that identifies the relevant insights and precisely cites the source documents. Since we have precise knowledge of what insights should appear in a haystack summary and what documents should be cited, we implement a highly reproducible automatic evaluation that can score summaries on two aspects - Coverage and Citation. We generate Haystacks in two domains (conversation, news), and perform a large-scale evaluation of 10 LLMs and corresponding 50 RAG systems. Our findings indicate that SummHay is an open challenge for current systems, as even systems provided with an Oracle signal of document relevance lag our estimate of human performance (56\%) by 10+ points on a Joint Score. Without a retriever, long-context LLMs like GPT-4o and Claude 3 Opus score below 20% on SummHay. We show SummHay can also be used to study enterprise RAG systems and position bias in long-context models. We hope future systems can equal and surpass human performance on SummHay.

Re-ranking the Context for Multimodal Retrieval Augmented Generation

Retrieval-augmented generation (RAG) enhances large language models (LLMs) by incorporating external knowledge to generate a response within a context with improved accuracy and reduced hallucinations. However, multi-modal RAG systems face unique challenges: (i) the retrieval process may select irrelevant entries to user query (e.g., images, documents), and (ii) vision-language models or multi-modal language models like GPT-4o may hallucinate when processing these entries to generate RAG output. In this paper, we aim to address the first challenge, i.e, improving the selection of relevant context from the knowledge-base in retrieval phase of the multi-modal RAG. Specifically, we leverage the relevancy score (RS) measure designed in our previous work for evaluating the RAG performance to select more relevant entries in retrieval process. The retrieval based on embeddings, say CLIP-based embedding, and cosine similarity usually perform poorly particularly for multi-modal data. We show that by using a more advanced relevancy measure, one can enhance the retrieval process by selecting more relevant pieces from the knowledge-base and eliminate the irrelevant pieces from the context by adaptively selecting up-to-k entries instead of fixed number of entries. Our evaluation using COCO dataset demonstrates significant enhancement in selecting relevant context and accuracy of the generated response.

RuleRAG: Rule-guided retrieval-augmented generation with language models for question answering

Retrieval-augmented generation (RAG) framework has shown promising potential in knowledge-intensive question answering (QA) by retrieving external corpus and generating based on augmented context. However, existing approaches only consider the query itself, neither specifying the retrieval preferences for the retrievers nor informing the generators of how to refer to the retrieved documents for the answers, which poses a significant challenge to the QA performance. To address these issues, we propose Rule-Guided Retrieval-Augmented Generation with LMs, which explicitly introduces symbolic rules as demonstrations for in-context learning (RuleRAG-ICL) to guide retrievers to retrieve logically related documents in the directions of rules and uniformly guide generators to generate answers attributed by the guidance of the same set of rules. Moreover, the combination of queries and rules can be further used as supervised fine-tuning data to update retrievers and generators (RuleRAG-FT) to achieve better rule-based instruction following capability, leading to retrieve more supportive results and generate more acceptable answers. To emphasize the attribution of rules, we construct five rule-aware QA benchmarks, including three temporal and two static scenarios, and equip RuleRAG with several kinds of retrievers and generators. Experiments demonstrate that training-free RuleRAG-ICL effectively improves the retrieval quality of +89.2% in Recall@10 scores and generation accuracy of +103.1% in exact match scores over standard RAG on average across the five benchmarks, and further fine-tuned RuleRAG-FT consistently yields more significant performance enhancement. Extensive analyses indicate that RuleRAG scales well with increasing numbers of retrieved documents and exhibits generalization ability for untrained rules.

CORAG: A Cost-Constrained Retrieval Optimization System for Retrieval-Augmented Generation

Large Language Models (LLMs) have demonstrated remarkable generation capabilities but often struggle to access up-to-date information, which can lead to hallucinations. Retrieval-Augmented Generation (RAG) addresses this issue by incorporating knowledge from external databases, enabling more accurate and relevant responses. Due to the context window constraints of LLMs, it is impractical to input the entire external database context directly into the model. Instead, only the most relevant information, referred to as chunks, is selectively retrieved. However, current RAG research faces three key challenges. First, existing solutions often select each chunk independently, overlooking potential correlations among them. Second, in practice the utility of chunks is non-monotonic, meaning that adding more chunks can decrease overall utility. Traditional methods emphasize maximizing the number of included chunks, which can inadvertently compromise performance. Third, each type of user query possesses unique characteristics that require tailored handling, an aspect that current approaches do not fully consider. To overcome these challenges, we propose a cost constrained retrieval optimization system CORAG for retrieval-augmented generation. We employ a Monte Carlo Tree Search (MCTS) based policy framework to find optimal chunk combinations sequentially, allowing for a comprehensive consideration of correlations among chunks. Additionally, rather than viewing budget exhaustion as a termination condition, we integrate budget constraints into the optimization of chunk combinations, effectively addressing the non-monotonicity of chunk utility.

Understanding the Impact of Confidence in Retrieval Augmented Generation: A Case Study in the Medical Domain

Retrieval Augmented Generation (RAG) complements the knowledge of Large Language Models (LLMs) by leveraging external information to enhance response accuracy for queries. This approach is widely applied in several fields by taking its advantage of injecting the most up-to-date information, and researchers are focusing on understanding and improving this aspect to unlock the full potential of RAG in such high-stakes applications. However, despite the potential of RAG to address these needs, the mechanisms behind the confidence levels of its outputs remain underexplored, although the confidence of information is very critical in some domains, such as finance, healthcare, and medicine. Our study focuses the impact of RAG on confidence within the medical domain under various configurations and models. We evaluate confidence by treating the model's predicted probability as its output and calculating Expected Calibration Error (ECE) and Adaptive Calibration Error (ACE) scores based on the probabilities and accuracy. In addition, we analyze whether the order of retrieved documents within prompts calibrates the confidence. Our findings reveal large variation in confidence and accuracy depending on the model, settings, and the format of input prompts. These results underscore the necessity of optimizing configurations based on the specific model and conditions.

Retrieval-Augmented Generation for Large Language Models: A Survey

Large language models (LLMs) demonstrate powerful capabilities, but they still face challenges in practical applications, such as hallucinations, slow knowledge updates, and lack of transparency in answers. Retrieval-Augmented Generation (RAG) refers to the retrieval of relevant information from external knowledge bases before answering questions with LLMs. RAG has been demonstrated to significantly enhance answer accuracy, reduce model hallucination, particularly for knowledge-intensive tasks. By citing sources, users can verify the accuracy of answers and increase trust in model outputs. It also facilitates knowledge updates and the introduction of domain-specific knowledge. RAG effectively combines the parameterized knowledge of LLMs with non-parameterized external knowledge bases, making it one of the most important methods for implementing large language models. This paper outlines the development paradigms of RAG in the era of LLMs, summarizing three paradigms: Naive RAG, Advanced RAG, and Modular RAG. It then provides a summary and organization of the three main components of RAG: retriever, generator, and augmentation methods, along with key technologies in each component. Furthermore, it discusses how to evaluate the effectiveness of RAG models, introducing two evaluation methods for RAG, emphasizing key metrics and abilities for evaluation, and presenting the latest automatic evaluation framework. Finally, potential future research directions are introduced from three aspects: vertical optimization, horizontal scalability, and the technical stack and ecosystem of RAG.

Parametric Retrieval Augmented Generation

Retrieval-augmented generation (RAG) techniques have emerged as a promising solution to enhance the reliability of large language models (LLMs) by addressing issues like hallucinations, outdated knowledge, and domain adaptation. In particular, existing RAG methods append relevant documents retrieved from external corpus or databases to the input of LLMs to guide their generation process, which we refer to as the in-context knowledge injection method. While this approach is simple and often effective, it has inherent limitations. Firstly, increasing the context length and number of relevant documents can lead to higher computational overhead and degraded performance, especially in complex reasoning tasks. More importantly, in-context knowledge injection operates primarily at the input level, but LLMs store their internal knowledge in their parameters. This gap fundamentally limits the capacity of in-context methods. To this end, we introduce Parametric retrieval-augmented generation (Parametric RAG), a new RAG paradigm that integrates external knowledge directly into the parameters of feed-forward networks (FFN) of an LLM through document parameterization. This approach not only saves online computational costs by eliminating the need to inject multiple documents into the LLMs' input context, but also deepens the integration of external knowledge into the parametric knowledge space of the LLM. Experimental results demonstrate that Parametric RAG substantially enhances both the effectiveness and efficiency of knowledge augmentation in LLMs. Also, it can be combined with in-context RAG methods to achieve even better performance. We have open-sourced all the code, data, and models in the following anonymized GitHub link: https://github.com/oneal2000/PRAG

Are Large Language Models Good at Utility Judgments?

Retrieval-augmented generation (RAG) is considered to be a promising approach to alleviate the hallucination issue of large language models (LLMs), and it has received widespread attention from researchers recently. Due to the limitation in the semantic understanding of retrieval models, the success of RAG heavily lies on the ability of LLMs to identify passages with utility. Recent efforts have explored the ability of LLMs to assess the relevance of passages in retrieval, but there has been limited work on evaluating the utility of passages in supporting question answering. In this work, we conduct a comprehensive study about the capabilities of LLMs in utility evaluation for open-domain QA. Specifically, we introduce a benchmarking procedure and collection of candidate passages with different characteristics, facilitating a series of experiments with five representative LLMs. Our experiments reveal that: (i) well-instructed LLMs can distinguish between relevance and utility, and that LLMs are highly receptive to newly generated counterfactual passages. Moreover, (ii) we scrutinize key factors that affect utility judgments in the instruction design. And finally, (iii) to verify the efficacy of utility judgments in practical retrieval augmentation applications, we delve into LLMs' QA capabilities using the evidence judged with utility and direct dense retrieval results. (iv) We propose a k-sampling, listwise approach to reduce the dependency of LLMs on the sequence of input passages, thereby facilitating subsequent answer generation. We believe that the way we formalize and study the problem along with our findings contributes to a critical assessment of retrieval-augmented LLMs. Our code and benchmark can be found at https://github.com/ict-bigdatalab/utility_judgments.

A RAG-based Question Answering System Proposal for Understanding Islam: MufassirQAS LLM

There exist challenges in learning and understanding religions as the presence of complexity and depth of religious doctrines and teachings. Chatbots as question-answering systems can help in solving these challenges. LLM chatbots use NLP techniques to establish connections between topics and accurately respond to complex questions. These capabilities make it perfect to be used in enlightenment on religion as a question answering chatbot. However, LLMs also have a tendency to generate false information, known as hallucination. The responses of the chatbots can include content that insults personal religious beliefs, interfaith conflicts, and controversial or sensitive topics. It needs to avoid such cases without promoting hate speech or offending certain groups of people or their beliefs. This study uses a vector database-based Retrieval Augmented Generation (RAG) approach to enhance the accuracy and transparency of LLMs. Our question-answering system is called as "MufassirQAS". We created a vector database with several open-access books that include Turkish context. These are Turkish translations, and interpretations on Islam. We worked on creating system prompts with care, ensuring they provide instructions that prevent harmful, offensive, or disrespectful responses. We also tested the MufassirQAS and ChatGPT with sensitive questions. We got better performance with our system. Study and enhancements are still in progress. Results and future works are given.

VisRAG: Vision-based Retrieval-augmented Generation on Multi-modality Documents

Retrieval-augmented generation (RAG) is an effective technique that enables large language models (LLMs) to utilize external knowledge sources for generation. However, current RAG systems are solely based on text, rendering it impossible to utilize vision information like layout and images that play crucial roles in real-world multi-modality documents. In this paper, we introduce VisRAG, which tackles this issue by establishing a vision-language model (VLM)-based RAG pipeline. In this pipeline, instead of first parsing the document to obtain text, the document is directly embedded using a VLM as an image and then retrieved to enhance the generation of a VLM. Compared to traditional text-based RAG, VisRAG maximizes the retention and utilization of the data information in the original documents, eliminating the information loss introduced during the parsing process. We collect both open-source and synthetic data to train the retriever in VisRAG and explore a variety of generation methods. Experiments demonstrate that VisRAG outperforms traditional RAG in both the retrieval and generation stages, achieving a 25--39\% end-to-end performance gain over traditional text-based RAG pipeline. Further analysis reveals that VisRAG is effective in utilizing training data and demonstrates strong generalization capability, positioning it as a promising solution for RAG on multi-modality documents. Our code and data are available at https://github.com/openbmb/visrag .

CsFEVER and CTKFacts: Acquiring Czech data for fact verification

In this paper, we examine several methods of acquiring Czech data for automated fact-checking, which is a task commonly modeled as a classification of textual claim veracity w.r.t. a corpus of trusted ground truths. We attempt to collect sets of data in form of a factual claim, evidence within the ground truth corpus, and its veracity label (supported, refuted or not enough info). As a first attempt, we generate a Czech version of the large-scale FEVER dataset built on top of Wikipedia corpus. We take a hybrid approach of machine translation and document alignment; the approach and the tools we provide can be easily applied to other languages. We discuss its weaknesses and inaccuracies, propose a future approach for their cleaning and publish the 127k resulting translations, as well as a version of such dataset reliably applicable for the Natural Language Inference task - the CsFEVER-NLI. Furthermore, we collect a novel dataset of 3,097 claims, which is annotated using the corpus of 2.2M articles of Czech News Agency. We present its extended annotation methodology based on the FEVER approach, and, as the underlying corpus is kept a trade secret, we also publish a standalone version of the dataset for the task of Natural Language Inference we call CTKFactsNLI. We analyze both acquired datasets for spurious cues - annotation patterns leading to model overfitting. CTKFacts is further examined for inter-annotator agreement, thoroughly cleaned, and a typology of common annotator errors is extracted. Finally, we provide baseline models for all stages of the fact-checking pipeline and publish the NLI datasets, as well as our annotation platform and other experimental data.

Retrieval-Augmented Generation with Knowledge Graphs for Customer Service Question Answering

In customer service technical support, swiftly and accurately retrieving relevant past issues is critical for efficiently resolving customer inquiries. The conventional retrieval methods in retrieval-augmented generation (RAG) for large language models (LLMs) treat a large corpus of past issue tracking tickets as plain text, ignoring the crucial intra-issue structure and inter-issue relations, which limits performance. We introduce a novel customer service question-answering method that amalgamates RAG with a knowledge graph (KG). Our method constructs a KG from historical issues for use in retrieval, retaining the intra-issue structure and inter-issue relations. During the question-answering phase, our method parses consumer queries and retrieves related sub-graphs from the KG to generate answers. This integration of a KG not only improves retrieval accuracy by preserving customer service structure information but also enhances answering quality by mitigating the effects of text segmentation. Empirical assessments on our benchmark datasets, utilizing key retrieval (MRR, Recall@K, NDCG@K) and text generation (BLEU, ROUGE, METEOR) metrics, reveal that our method outperforms the baseline by 77.6% in MRR and by 0.32 in BLEU. Our method has been deployed within LinkedIn's customer service team for approximately six months and has reduced the median per-issue resolution time by 28.6%.