Define Service.
A. A specific IT deliverable that provides customer value.
B. Used to represent all the value addition activities.
C. Used to improve service quality.
D. It is a collection of services provided by IT.
Answer:A
Define Service.
A. A specific IT deliverable that provides customer value. B. Used to represent all the value addition activities. C. Used to improve service quality. D. It is a collection of services provided by IT.