He arrives at the delivery point one hour late. The customer is not happy. What action should Sean take? Mark one answer
A apologise and explain that he was held up in traffic
B drive off and return to base
C tell him he is lucky to get the load
D tell him he will take it back
Answer:A
He arrives at the delivery point one hour late. The customer is not happy. What action should Sean take? Mark one answer
A apologise and explain that he was held up in traffic B drive off and return to base C tell him he is lucky to get the load D tell him he will take it back
Explanation: HGV Theory Test