Multiple stack-based buffer overflows in agent.exe in Setup Manager in Cisco Intelligent Contact Manager (ICM) before 7.0 allow remote attackers to execute arbitrary code via a long parameter in a (1) HandleUpgradeAll, (2) AgentUpgrade, (3) HandleQueryNodeInfoReq, or (4) HandleUpgradeTrace TCP packet, aka Bug IDs CSCti45698, CSCti45715, CSCti45726, and CSCti46164.