exhibit 10. 4 [ x ] indicates confidential portion has been omitted pursuant to a request for confidential treatment and has been filed separately with the commission service agreement corporate office, tech iv plaza, 88 silva lane, middletown, ri 02842 this service agreement ( this “ agreement ” ), which includes the attached service level agreement ( “ sla ” ), is entered into this 1st day of march, 2016, between towerstream i, inc., a delaware corporation, and towerstream corporation, a delaware corporation ( collectively, “ towerstream ” ) and time warner cable enterprises llc, a delaware limited liability company ( “ customer ” or “ twc ” ) ( towerstream and customer, collectively, the “ parties ” ). towerstream will rent the customer a port, or portion of a port, on its network ( the “ towerstream network ” ) which will provide the customer with internet bandwidth under the following terms and sla for backhaul services ( the “ services ” ) : customer name : contact e - mail time warner cable enterprises llc svp and gm, broadband services * * * @ * * * installation address : billing address ( if different from installation address ) xxxxxxxxxxxxxxxxxx 2551 dulles view drive herndon, va 20171 phone fax billing contact account executive robert cerbone * * * @ * * * internet bandwith monthly service fees equipment install fee offer expires term payment type 100 mbps xxxxxxx xxxx 36 months customer name : customer name : contact contact e - mail e - mail time warner cable enterprises llc time warner cable enterprises llc svp and gm, broadband services svp and gm, broadband services * * * @ * * * * * * @ * * * installation address : installation address : billing address ( if different from installation address ) billing address ( if different from installation address ) xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxx 2551 dulles view drive herndon, va 20171 2551 dulles view drive herndon, va 20171 phone phone fax fax billing contact billing contact account executive account executive robert cerbone * * * @ * * * robert cerbone * * * @ * * * internet bandwith internet bandwith monthly service fees monthly service fees equipment install fee equipment install fee offer expires offer expires term term payment type payment type 100 mbps 100 mbps xxxxxx