exhibit 10. 2 amendment number 7 to the managed operations services agreement this amendment number 7 to the managed operations services agreement ( this “ amendment ” ), is made by and between franklin templeton companies, llc, a delaware limited liability company, having a place of business at one franklin parkway, san mateo, ca, 94403 ( “ franklin ” ) and international business machines corporation, having place of business at route 100, somers, ny, 10589 ( “ ibm ” ) ( collectively referred to herein as the “ parties ” ). this amendment is effective as of august 1, 2007 ( the “ amendment number 7 effective date ” ). this amendment amends the managed operations services agreement, dated february 6, 2001, between franklin and ibm as modified or amended prior to the date hereof including any schedules, supplements, exhibits and attachments thereto ( the “ agreement ” ). capitalized terms used but not defined herein shall have their respective meanings as defined in the agreement. in the event of any inconsistency between the terms of the agreement and the terms of this amendment, the terms of this amendment shall prevail. all terms and conditions of the agreement not specifically amended or supplemented herein, shall remain unchanged and in full force and effect. the term of this amendment will begin as of the amendment number 7 effective date and will run concurrently with the agreement. this amendment modifies the agreement for purposes of extending the business recovery services term, clarification of charges regarding br services ( as defined in schedule m of the agreement ) and to add mobile recovery services to the scope of the br services, clarification of the parties ’ obligations to obtain consents for franklin products added to the environment after initial refresh and to define certain changes due to the change in control of root access. the affected and changed sections and schedules of the agreement are as indicated below. i. the agreement : 1. section 20 ( b ) of the agreement shall be deleted in its entirety and replaced with the following : schedule m shall commence on the effective date and shall extend until 2400 hours, pacific time, on the tenth anniversary of the commencement date, if not terminated earlier pursuant to section 18 or 21 ( the “ business recovery services term ” ). franklin shall have the right to renew business recovery services term for three successive one year renewal terms, on the same terms and conditions as set forth in schedule m, by providing ibm with written notice ninety ( 90