exhibit 10. 3 execution copy master agreement for printing services dated as of march 31, 2005 by and between dex media inc., on behalf of itself and its subsidiaries dex media east llc & dex media west llc and quebecor world ( usa ) inc. exhibit 10. 3 execution copy master agreement for printing services dated as of march 31, 2005 by and between dex media inc., on behalf of itself and its subsidiaries dex media east llc & dex media west llc and quebecor world ( usa ) inc. execution copy master agreement for printing services dated as of march 31, 2005 by and between dex media inc., on behalf of itself and its subsidiaries dex media east llc & dex media west llc and quebecor world ( usa ) inc. master agreement for printing services dated as of march 31, 2005 by and between dex media inc., on behalf of itself and its subsidiaries dex media east llc & dex media west llc and quebecor world ( usa ) inc. dated as of march 31, 2005 by and between dex media inc., on behalf of itself and its subsidiaries dex media east llc & dex media west llc and quebecor world ( usa ) inc. by and between dex media inc., on behalf of itself and its subsidiaries dex media east llc & dex media west llc and quebecor world ( usa ) inc. dex media inc., on behalf of itself and its subsidiaries dex media east llc & dex media west llc and quebecor world ( usa ) inc. and quebecor world ( usa ) inc. quebecor world ( usa ) inc. table of contents article 1 scope of services 1 1. 1 engagement of quebecor 1 1. 2 exclusivity 2 1. 3 right of first refusal 3 1. 4 consideration / volume 3 article 2 specifications and scheduling 4 2. 1 specifications, requirements and quality control 4 2. 2 printing and delivery schedule 5 2. 3 reprints and secondary printings 6 2. 4 incremental costs 7 article 3 location ( s ), delivery and storage 7 3. 1 location 7 3. 2 ready dates 8 3. 3 storage 8 3. 4 preparation and delivery 8 3. 5 acceptance 9 3. 6 risk of loss and title 9 article 4 facilities, labor, and materials 9 4. 1 labor, tools, materials and facilities 9 4. 2 dex property 10 4. 3 dex premises 10 4. 4 compliance with laws ; dex ’ s code of business ethics and conduct 10 4. 5 paper for