exhibit 10. 1 master data processing services agreement customer information legal customer name rockland trust company executive contact name edward jankowski street address 288 union st. title chief technology and operations officer city, state, zip plymouth, ma 02370 phone 508 # # # - # # # - # # # # e - mail * * * @ * * * this master data processing services agreement, including the attached terms and conditions and order forms ( the “ agreement ” ) is effective upon countersignature by an officer of q2 software, inc. below ( “ effective date ” ), and is made by and between q2 software, inc., a delaware corporation having a place of business at echelon iv, 9430 research blvd., suite 400, austin, texas 78759 ( “ q2 ” ) and the party designated below ( “ customer ” ). in consideration of the mutual covenants made and for other good and valuable consideration the receipt and sufficiency of which is hereby acknowledged, q2 and customer hereby agree to the terms hereof. the parties intend and agree that a photocopy or facsimile of a signed document ( including this agreement ) shall be treated as an original, and shall be deemed to be as binding, valid, genuine, and authentic as an original document for all purposes. attachments terms and conditions exhibit a – fee schedule exhibit b – authorization agreement for ach payments exhibit c – service level agreement exhibit d – conversion services schedule rockland trust “ customer ” q2 software, inc. signature signature printed name printed name title title date date rockland trust “ customer ” q2 proprietary and confidential page 1 of 18 terms and conditions definitions “ commencement date ” is the date agreed upon by q2 and customer during the project kick - off and is defined as when installation, deployment and testing of q2 online banking has been completed and is operational for commercial use by customer and customer ’ s customers. the parties will be jointly responsible for and will use continued, diligent and commercially reasonable efforts to achieve a commencement date of october 12, 2012. each party will commit sufficient time, personnel and resources to achieve the commencement date and will immediately notify the other party in writing if at any time, they reasonably believe that the other party is not committing sufficient resources toward achieving that commencement date. “ core elements ” includes balance inquiry, transfers of funds, connectivity to the customer ’ s core vendor and