exhibit 10. 8 service level agreement between shaner and rex energy for it consultation and support submitted to : tom stabley cfo, rex energy submitted by : shaner 1965 waddle road state college, pa 16803 purpose the purpose of this support service level agreement ( sla ) is to formalize an arrangement with shaner hotel group limited partnership ( “ shaner ” ) and rex energy operating corp. ( “ rex energy ” ) to deliver specific support services, at specific levels of support, and at an agreed - upon cost. this document is intended to provide details of the provision of it consultative and support services to rex energy. this sla will evolve over time, with additional knowledge of the client requirements, as well as the introduction of new applications and services into the support portfolio provided by rex energy and documented as part of this agreement. scope of agreement the following services are provided in response to the request for support from rex energy to shaner in accordance with shaner ’ s case management process. in addition, the documented services provided under this agreement are hereby authorized to be conducted as a time and material basis without prior approval from rex energy. changes to the scope of work can be enacted by rex energy through communications of both parties and documented and agreed to by both parties as an addendum to the statement of work. services provided under this agreement the following services are provided in response to the transfer of trouble tickets for it consultative and infrastructure support from rex energy to shaner or initiated by shaner support staff on an as needed basis without a specific request from rex energy : • corrective maintenance — defined as activities associated with root - cause analysis and bug - fix isolation and resolution : • root - cause analysis — analysis of the root causes of problems. problems will be reviewed to determine their root causes, measures will be taken to correct the sources of the problems, and reports will be prepared and distributed in a timely fashion. • bug fixes — defined as the emergency repair of any system operation that does not comply with the current signed and approved system specification. this includes system errors, “ hung ” or halted screens, or unexpected results within the system that render it unusable for the purpose for which it was designed. • suggestion for outside help — recommendation from shaner that the problem encountered by shaner in investigating the situation are beyond the expertise of shaner and outside third parties should be engaged to deal with the issue. support services specifically covered under this agreement the following