exhibit 10. 30 exhibit a statement of work ( sow ) # 2 this statement of work ( " sow " ),. by and between mcorpcx, inc. ( previously named touchpoint metrics, inc. ) ( " company " ) and jamaica money market brokers. limited ( " client " ) is effective as of the later date signed below ( " sow effective date " ) and serves as client's approval for company to begin work on the project ( the " project " ) outlined in the mcorpcx october 17, 2014 protect plan for titled " the ideal state in - branch customer experience : a project plan for the jmmb group " ( " project plan " ), which is made part of this sow by reference, the scope of which is described therein and further referenced in the followmg : 1. agreement name : services agreement ( " agreement " ) 2. agreement date : august 25, 2014 3. project name : cx design and improvement : an end - to - end client journey 4. project start date : october 28, 2015 5. approvals : the authorized approval source for client is : lmani duncan - price 6. consulting services : ( a ) description of consulting services. company will apply its proven approach to and methodological system for customer experience management ( cem ) to assist and guide the client organization to define and improve the client experiences. the insights gained in and strategies defined by this engagement will help client to develop and consistently deliver easier, more relevant, enjoyable and effective interactions, resulting in predictable and delightful experiences for their customers at every stage of their journey. our approach will guide the joint identification of " as - is " ( current state ) experiences, as well as the design of " to be " ideal - state end - to - end journeys and development of an implementation framework for a single client persona. while major aspects of the background and framework in the originally proposed project plan ( including but not limited to brand, client experience and branch experience strategies ) remain valid, and are directly applicable to non - branch and other cross - channel experiences, we plan to follow the same basic work plan and provide the same basic deliverables as outlined in the project plan, incorporating the updated focus in phase 1 as defined below. • target audience - a single persona, based in jamaica • • target audience - a single persona, based in jamaica target audience - a single persona, based in jamaica •