e278d670_ess__Triage___Bereano_Partners__What_No_One_Tells_You
[Workflow Attribute] Response Time [Attribute Details] Companies need to internally state how long service level agreement (SLA) will be for different workflow tracks. [What No One Tells You] 
Be mindful about how you plan to share this externally, and if at all. We’ve found some companies do not promise this, but instead recommend existing support channels.
Breakdown: Social Media Workflow, Process, Triage | Bereano Partners
What No One Tells You