0d9aea66_rt_Known_Issues_and_Workaround__Issue
[Description] When users try to use a media cart with controller buttons (see below), the buttons do not react to any touch control. This is usually caused by a power brown-out in the building. > [Resolution or Workaround] Have the user physically unplug the cart from the wall for 15-20 seconds and plut it back in. Wait about 30 seconds and the controller should be responsive again. If the user cannot unplug the cart, a helpdesk call must be logged. Extron controls: Push and hold top two buttons until all the buttons blink 3 times to reset. [Issue] 
Media cart controller buttons locked up or are unresponsive.
Media cart Known Issues and Workaround
Issue