86742f0f_of_the_Governor___Scott_Walker__Goals_and_Results
[State Agency] Complaint Intake/Screening and Monitoring PAP Processes [Project Overview] To increase staff productivity and capacity through the improvement of the intake/screening, monitoring/PAP and records process. [Goals and Results] 
Achieved Merger on target date – effectively managing all processes with ~3 staff vacancies under 1 supervisor. Process improvement projects will be kicked off in the near future.
Lean Government - Results | Office of the Governor - Scott Walker
Goals and Results