b673d4d4_Binding_Decisions___EWON__Abstract
[No.] 21 [Date] Sept 05 [View full report] PDF [Abstract] 
Complaint: This determination relates to a claim from a customer for compensation for damage to electric ceiling fans. Outcome: Under the provision of Clause 6 of the Constitution of the Energy & Water Ombudsman NSW scheme I therefore determine that the company should pay the sum of $800 to Mr and Mrs E as full settlement of their claim. This amount consists of the replacement and installation costs for the damaged ceiling fans plus a small gesture acknowledging the delay that has occurred in resolving their complaint.
Binding Decisions - EWON
Abstract