91646dfa__Customer_Research___Strategyn__Example_
[During this step…] 2: Locate [Customers…] Gather items and information needed to do the job. [Companies can innovate by…] Making required inputs easier to gather and ensuring they’re available when and where needed. [Example:] 
U-Haul provides customers with prepackaged moving kits containing the number and types of boxes required for a move.
Jobs-To-Be-Done Framework | Customer Research | Strategyn
Example: