ebb37bb9_D2L_Tickets__Issue
[Created] 24-Jan-2007 13:34 [Number] 71PE3A4587 [Status] Closed [Issue] 
I have attached a list of concerns from one of our user's that I cannot answer. In response to my sharing this list with our account manager, I received the following: Hi Ron, Many of these are technical how-to questions that would best be answered by Support. I might be able to answer a couple of questions but it would take me a lot longer to find the right answers than it would for Support to investigate for you. Plus, if there are issues, I need Support to report them. I apologize if this answer is not what you had in mind but I would not want to steer you down a wrong path with my answers simply to have to ask Support in the future. Please pass these questions onto Support for the answers. Thank you, Sylvie My original note to her follows: Sylvie, I am sending to you a copy of the notes I just took while in a one on one, tense session with one of our engineering faculty members. I know you have several things to do but I would welcome any suggestions you can give me about his list of items (attached). As you go down the list, you will see a colleague of his wants the pager feature and that was our conscious decision based upon the recommendation one of our team heard from Ohio State. I have drawn stars next to the two most important items on his list but he has equal passion for all of them. I greatly appreciate any guidance you can provide to me. Ron
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