d47574bd_s_Comments_for_CIK_Telecom_INC__Comment
[Date] Thu, February 26, 2015 [Rating] Comment [Location] toronto, ON [ISP Response/Comment] Actually if you are not our customer and never used our service, it is hard to comment on our service. My question is: if your parent is or was our customer, if you are running any issue, why not contact our company directly and we have a good customer relation team who are highly responsible to all our of our customers issues. I don't see any bad complaining here would hep you anything and there is no way I can comment or help you anything here or explain company policy/issues. Most of customer issues are case by case. So if you really need help and if can not be solved via customer service, I would recommend you contacting our customer relation jack.don@ciktel.com. I checked with them today and I don't think they get any case seems related to you. Jordan CEO. [Comment] 
i`m not the one that needs help, your company and their HIGHLY KNOWLEDGEABLE employees do. last night my mom had a run around with your employees and getting hung up on only to find out that our lines were not cancelled properly... especially when she DOUBLE checked and was informed it was cancelled 2 days ago. ohh please give me more excuse, i honestly have the time in the world to be amused with your feedback. so now you`re onto the 30 day warranty excuse? well... maybe there arent any isp offering that BUT maybe they don`t need to give customers that option because they have full faith that customers will not want to back out. besides your company doesn`t give a full refund, there are some discretions. IN ADDITION, i`ll provide a definite answer when and if we do receive our money back. are you saying I am complaining? - i already took action upon this issue, i am solely expressing my feedback in regards to current and past experiences with your company. I am doing my due diligence as a civilian to acknowledge my fellow customers of your company. like you have stated - consumers are smart. based on these comments provided, it is their decision on what they will take upon this knowledge.
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