d58d9747_on_100__Processing_Time_Frames__If__
[then …] if the application is not pended or if the household misses the appointment, dispose/process the application on the day of the appointment; or if the EDG is pended: dispose/process within five workdays after the receipt of information/verification, if the pended information is provided; or deny the application on the workday following the Form H1020 due date, if the pended information is not provided. [If …] 
the household misses the first appointment and also misses a second appointment scheduled on or before the end of the certification period, and by the last workday of the certification period the household requests another appointment and is scheduled a third appointment after the end of the certification period;
HHSC, TWH, Part B, Case Management, Section 100, Processing Time Frames
If …