f4be57d2_care_Research___Quality__AHRQ___rocess_Step___Facility_Feature
First contact with ASC is pre-op call, try to call at least 7 days before surgery but often only a couple days before. Hard to get a hold of people because 80% of population works, Always talk at least 2 days before. Pre-op phone call aimed at week before. 96% get contacted in the week, but based on volume, not always. [Free-Standing ASC] Pre-op call as early as possible, sometimes a few days before. Aim for 3-5 days before. A couple weeks to a week before.
Main/only pre-op call conducted (timing)
Appendix D. Site Visit Comparison Process | Agency for Healthcare Research & Quality (AHRQ)
Process Step / Facility Feature