d238a290_n__Communities___Collaboration__Sociability_Concerns
[User Questions] 6. Is the community safe? [Usability Concerns] What are the best ways to protect personal information, secure transaction processing, support private discussion, and protect members from aggressive behaviour? [Sociability Concerns] 
Will the community need a facilitator to ensure appropriate behaviour? What level of confidentiality and security is needed?
CoP Usability and Sociability Heuristics | Curation, Communities & Collaboration
Sociability Concerns