7c8e3aec_ctive_Searches___Common_Agenda__Description
[ID] 3573 [Position] VP/Sr. Director of Sales Operations [Location] MA - Boston [Client] Our client is an innovator and provider of network and service solutions that create business opportunities for service providers and enterprises. The company is profitable and growing globally with a unique solution which enables existing networks to profitably deliver and manage advanced services that are being driven by the diverse applications of today and tomorrow. It’s a fast and exciting atmosphere that lets you create your own success while helping to solve challenges for some of the world’s largest networks. [Recruiter] Darlene Corrubia [Location Keywords] Boston, Massachusetts, Northeast, east [ID #] 3573 [Description] 
he Opportunity Our Client is seeking a VP of Sales Operations. This role is critical to Company’s ability to manage and provide world class service to its customers. This individual will not only help define, implement and oversee processes and procedures, but will audit and continually improve upon them. This role requires a dynamic individual who is driven to solve problems with numerous stake holders both inside and outside the company. Responsibilities Lead a small team in the following ERP system and processes Sales processes in Company’s ERP system including end to end order fulfillment Proposal, MOU/LOI, contract, quote, forecast, order entry, ship, bill, collect payment customer information (Shipping/Billing locations, Payment terms, Shipping terms, preferred freight forwarder, etc.) Work with sales team to define, implement and maintain sales reporting Design funnel, proposals, deal tracking, revenue, RMAs, etc. Set contracts in support of negotiation team Volume forecasts utilizing the sales force to obtain 6 month rolling forecasts from customers Order entry process – ensure orders are entered in an accurate and efficient manner in accordance with negotiated T’s & C’s or Company’s T’s & C’s. Escalation point to resolve customer problems in a professional and timely manner Finance with account reconciliation, discrepancies and accurate processing of credits and returns Processes that deliver work class service to Company’s customers Experience 10-15 years’ experience in a communications component/sub-system or systems company BS in Business or equivalent degree (MBA preferred) Experience growing and scaling a sales support organization and processes Proficiency in sales order entry systems and processes, ERP system expertise Must have experience with International Carriers and Terms – UPS, FedEx, Ex Works, FCA, etc.. Must be able to deal with internal/external customers professionally at all times Analytical, detail oriented, with an emphasis on data integrity and accuracy Works well under stress and deadlines in a diverse environment Demonstrated ability to multi-task and follow through on commitments on/before they are due Must be team oriented as well as a task master
Active Searches | Common Agenda
Description