d54a7edc_What_is_listening___Poor_Listening_Habits
[Poor Listeners...] Use little distractions -- someone coughing, a pencil dropping, the door opening and closing -- as an excuse to stop listening. [Good Listeners...] Filter out distractions and concentrate on what the speaker is saying. [Poor Listening Habits] 
Allowing yourself to be distracted
What is listening?
Poor Listening Habits