9b4e80b8_Basic_troubleshooting__Problem
[Possible Solutions] If you need to contact Kodak (see www.kodak.com/go/contact), have the following information available: Kodak Service Number (located inside or on the outside of the printer) Printer mode number (located on the back of the printer) Computer model, operating system, and version of Home Center Software Exact wording of any error message(s) [Problem] 
Error messages or other problems you cannot resolve
Basic troubleshooting
Problem