e4318928_ng_and_Multi_Channel_Retailing__4
[0] 1 [1] Customer expectation of seamless purchase and delivery options across channels, continued pressures to improve operational performance [2] Improve operational excellence across all channels [3] Ensure product information and pricing is up to date and consistent across channels [4] 
Cross-channel content management and product information management
e-Tailing and Multi-Channel Retailing
4