e278d670_ess__Triage___Bereano_Partners__What_No_One_Tells_You
[Workflow Attribute] Ascertain Situation [Attribute Details] Most workflows have either the following triggers to determine the key decision: Sentiment, situation, or who is asking. [What No One Tells You] 
Each type of data has an advantage and disadvantage: Sentiment isn’t universally recognized, situations may not take into account tone and nuance, and identities can’t be confirmed.
Breakdown: Social Media Workflow, Process, Triage | Bereano Partners
What No One Tells You