8a421b78_port___Business_review___Risks__Description
[Risk] We do not make the necessary investment in our people to ensure that we have the appropriate calibre of staff, skills and experiences across the Group [Action] We continue to invest in our people through an ongoing commitment to maintaining our store standards via effective staff training programmes. For example, in the UK, we have partnered with City & Guilds to deliver nationally accredited and recognised qualifications and apprenticeship schemes. We remain committed to the ongoing assessment and measurement of our people’s engagement with the business. Engagement surveys are completed bi-annually across the Group. We have also introduced new elements to our share-based long-term incentive plans across our business, to ensure that senior management rewards are aligned with our targeted performance and earnings growth. See the People section for more information. [Description] 
Retail is fundamentally a people business and there is a risk that, given the economic pressures we are currently facing, we fail to maintain the necessary investment in our people to ensure that we have the appropriate calibre of staff for specific roles and that skills and experiences are deployed in the best interests of the individual, the operating company and the Group.
Kingfisher Annual Report 2008/09 - Report - Business review - Risks
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