f359e149_dentification_Standards___EDRM__Topic
[Sample Questions] Is email managed in-house or in the cloud? (if in the cloud see “Cloud Computing” section below) What type of email system is used? What version is installed? How many email servers globally? Where are the email servers located? Do you have different domains for email? Are retention and archiving policies the same among all domains? Are emails able to be stored locally on individual’s computers (PSTs, NSFs)? Is this encouraged? Do you retain deleted messages on the email server? What are your Dumpster settings? Is there an auto-delete system? If so, can it be turned off for preservation purposes? If not, what is the work around? Is there a limit imposed on individual mailboxes? If so, what is that limit and what happens when it is reached? What software is used to back up email servers? Are email backups brick level or individual mailboxes? Do you use an archive? If so, please describe. What type of back-up system do you use? Tape or digital? Local or remote? If tape, what tapes do you use? By location? How often are backups performed? What is your rotation schedule? What is your retention policy? How are your tapes cataloged and inventoried? Are tapes sets clearly identified? What do you do with an email account when employment is terminated? [Commentary] These questions are used to determine what type of email system is utilized as well as specific details about the email system. It is important to gather and document as much information as possible about the email system to enable identification and collection of potentially relevant data. Do not forget to find out what happens to terminated employees email. [Topic] 
Email servers
E m a i l s e r v e r s
F i l e s e r v e r s
L a p t o p s / d e s k t o p s
T r a n s a c t i o n a l d a t a
O f f - s i t e m e d i a b a c k u p / s t o r a g e
W e b - b a s e d a p p l i c a t i o n s & c l o u d c o m p u t i n g
P o r t a b l e d e v i c e s
I n s t a n t m e s s a g i n g
V o i c e m a i l
EDRM Identification Standards « EDRM
Topic