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• Development VBScripting, Powershell • Windows 2012 Server Administrator and Knowledge • Basic Network and Firewall understanding • Willing to develop career in Software distribution tool (client Auto) Provide Tier-3 support for the assigned application area with the help of other team members. o Analyze the issues and generate the re-production steps. o Fix the bugs & test the fix. o Get the work reviewed by senior members. o Get help of senior team members to follow-up with the user to ensure the closure. o Ensure Support SLA compliance for assigned tasks. o Willing to Work in Shift, Provide off hours support as required. o Provide technical analysis, debugging and problem solving skills. Follow the process guidelines as defined with in IT-PRP Processes / Global Support Processe
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