a27b0df7____Diploma_in_Hotel_Management__Sinopsis_Kursus
[Bil.] 24 [Kod Kursus] HTH363 [Nama Kursus] HOSPITALITY CUSTOMER SERVICE [Sinopsis Kursus] 
This course introduces the skill and knowledge in customer service within the hotel industry. It includes the concepts of customer services, listening techniques, verbal and nonverbal communication, use of technology and challenges towards customer services in the future.
HM110 - Diploma in Hotel Management
Sinopsis Kursus