2142e2e5_EVV_Reason_Codes__DADS___DADS_Examples_of_Use
[Code] 13 [Reason Code] Individual Refused Attendant Use of Phone — Verified Services Were Delivered [Preferred?] Yes [DADS Examples of Use] 
Reason Code 13 is selected when an attendant cannot use the phone to call in or call out of the system because the individual refuses to allow the attendant to use the phone in this particular instance (e.g., the individual does not trust the fill-in attendant and chooses not to allow the fill-in attendant access to the phone). If this becomes a routine issue, a Fixed Visit Verification device should be ordered. This is a preferred reason code.
EVV Reason Codes (DADS)
DADS Examples of Use