4c28ae38_rategic_Planning_and_Reporting__Indicators
[Long-range targets] 95 percent of written requests are answered within 10 working days. [PRM linkage] Customer Results: Timeliness and Responsiveness [Outcomes] People promptly receive the information they need from NARA. [Indicators] 
Number of written requests Number of requests answered in 10 days
Strategic Planning and Reporting
Indicators