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[State Entity Name] Employment & Economic Development Department [Description of Work] FileNet Project and Support Services The State of Minnesota's Office of Enterprise Technology (d/b/a MN.IT), on behalf of DEED, is issuing this Statement of Work (SOW) to secure the services of a FileNet vendor / FileNet technicians to provide remote support for the Unemployment Insurance (UI) FileNet installations in Production, Test/Acceptance and Integration environments. These services must be performed by a vendor/technician who is an IBM Partner with approved certifications for providing FileNet implementation and support services. While MN.IT has a FileNet technical support team in-house, they will look to the selected vendor to partner with them and function in a consultative manner as an expert in FileNet, and to provide technical support and advise on best practices for maintenance and upgrades to the FileNet installations for Unemployment Insurance. All work will be completed at 332 Minnesota St. E#200, St. Paul, MN 55101 [Deadline for Vendor Response] 6/20/2013 [Publication Date] 6/3/2013 [Document links] 
Statement of Work Amendment or Addendum
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