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[State Entity Name] MN State Retirement System (MSRS) [Description of Work] MSRS VOIP System Support The Minnesota State Retirement System (MSRS) has an experienced Cisco VoIP technician on staff providing daily and on-going maintenance for our VoIP system. The purpose of this contract is to provide supplemental support on an hourly or per incident basis to help resolve critical issues beyond the knowledge level of MSRS staff, or assist with performing software upgrades that are beyond the comfort level of MSRS staff. [Deadline for Vendor Response] 12/15/2011 [Publication Date] 11/30/2011 [Document links] 
Statement of Work Amendment or Addendum
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