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[0] 3. Evidence-based treatment and services: People with serious brain disorders and their families have access to necessary treatment, services and supports shown to be effective. [1] Does a state, local mental health authority, or health plan have ACT programs sufficient to need? Does a state, local mental health authority, or health plan have a policy of access to appropriate, safe, and effective medications, determined by science to render the best outcome? Does a state, local mental health authority, or health plan provide for family education? Does it support NAMI’s Family-to-Family program? Does a state mental health department or health plan have an interagency agreement with vocational rehabilitation service providers? [3] Does review of clinical charts and data show that appropriate medication at the appropriate dosage were given? Does review of clinical charts and data show that family education was "prescribed" and given? Does review of clinical charts and data show that appropriate psychotherapy was "prescribed" and given? Does review of clinical charts and data show that supported employment was made available when appropriate? Does review of clinical charts and data show that supportive housing, if required by the individual, was made available? [2] 
When medications were prescribed, were they accompanied by education concerning side effects?
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