d47574bd_s_Comments_for_CIK_Telecom_INC__Comment
[Date] Fri, January 02, 2015 [Rating] -1 [Service] cable [Location] Mississauga, ON [ISP Response/Comment] SOrry to hear you have some issue, could you pls contact our customer relation by email to jack.don@ciktel.com. We will investigate this and try our best to help you. I don't think anyone would tell you just stop payment, it will be cancelled - actually it will be cancelled finally if you are not making payment but you would have liability for all the amount owed. Our QC department will look into this for you. I would like to find out the truth for you. Sorry for the inconvenience caused. Jordan CEO [Comment] 
I have been with CIK for two years and finally decided to give up. The problems:1)got slow speed from time to time, called numerous times, improved for a period of time then back to slow speed again. 2)TV box stop working less than 1 year. In addition, I called in advance asking about cancellation, I was told I am with monthly plan, just stopping payment would mean cancellation. Later I was told I have to give 30-day notice. Then I was told I have one-year contract ending Jan 18, 2015, then they admitted it's a mistake!!!! I settled it with paying the fee for the notice period. I came here to put in this review and suggest avoiding this company.
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