ff1414bc_ano_daiwa___japan_fishing_shop__Other_Japanese_webshop
[0] Customer Service Tackle-Umi has customer service with, local telephone call (USA & Australia), chat system, and e-mail. We can answer your urgent requirement or question with phone or chat call. [Ebay Japanese webshop] You can contact only by eBay transaction form. You need few days to receive the answer. Many sellers can't understand English well. They use translation soft(site) for reply which is hardly understand. [webstores (Not Japanese)] Customer service depends on the shops. [Other Japanese webshop] 
Customer service only by e-mail. You need to wait for few days to receive the answer. Many shops can't understand English well. They use translation soft(site) for reply which is hardly understand.
About Us Electric reel/reels(shimano daiwa) :japan fishing shop
Other Japanese webshop