5e054906_epartment_of_Heritage_and_Arts_y__Rev__ed___McGraw_Hill__1998_American_Culture
[Dimensions of Culture] 2. Communication and language [Hispanic/Latino Culture] Averts eye contact to show respect Implicit, indirect communication—people may hold back to avoid upsetting other person Emphasis on context; meaning found around words—yes may mean maybe or even no [American Culture] 
Direct eye contact Explicit, direct communication—people say what they mean and mean what they say Emphasis on content; meaning found in words—yes means yes
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American Culture