2142e2e5_EVV_Reason_Codes__DADS___DADS_Examples_of_Use
[Code] 18 [Reason Code] Phone Lines Not Working —Attendant Not Able to Call — Verified Services Were Delivered [Preferred?] yes [DADS Examples of Use] 
Reason Code 18 is used to document service delivery when call in or call out is not available due to technical problems (e.g., phone lines down, individual’s phone is not working, etc.) This is a preferred reason code.
EVV Reason Codes (DADS)
DADS Examples of Use