b673d4d4_Binding_Decisions___EWON__Abstract
[No.] 04 [Date] Oct 04 [View full report] PDF [Abstract] 
Complaint: This determination relates to a claim from a small business customer for compensation for damage to two computers. Outcome: Under the provision of Clause 6 of the Constitution of the Energy & Water Ombudsman NSW scheme I therefore determine that the electricity provider should pay the sum of $7000 to Mr D as full settlement of his claim. This amount consists of the repair costs plus a small gesture acknowledging the incorrect information that was provided to him by his electricity provider and the inconvenience and delay caused to him as a result.
Binding Decisions - EWON
Abstract