ade2cc8f_Thorn_s_IT_Blog__December_2009__Expected_skills_and_activities
[Business Analyst] x [Comments related to TOGAF 9] A Business Architect is not in charge of managing incidents linked to applications. IT operations may escalate this to the Development Team, or the vendor. Once a first level of diagnostic done, it will be transferred to one of the architects depending on the domain (technology, application).
Analyze and resolve software errors in a timely and accurate fashion
Serge Thorn's IT Blog: December 2009
Expected skills and activities