dd7c3000__Situations___Dean_of_Students__Recommended_Responses
[Issue] Verbally Aggressive Behavior Ex: Student becomes emotionally agitated and is yelling at you [Resource(s)] Inform the department chair or supervisor of the situation Depending on the severity, submit a report to Dean of Students Office/Student Care Team 852-5787 or dos@louisville.edu Failure to comply with a directive by the faculty in this situation could be a violation of the Code of Student Conduct [Recommended Responses] 
Calmly inform the student that there is an expectation for professional communication between students and faculty, and that yelling is inappropriate. If the student is able to respond to this information positively, then the conversation can resume. If the student continues to yell, you can tell him/her that you will continue this conversation at a time when he/she is able to communicate without yelling. You may also suggest that he/she take some time to reflect about the concern and send you an email. You can then respond to the email. If the student is unwilling to calm down and continues to yell, calmly exit the situation and dismiss class if in session. If the student continues to follow you, inform him/her that you will contact University Police Call University Police if necessary.
Response Guide for Difficult Student Situations — Dean of Students
Recommended Responses