e04dfd73_UKAIS_2003__Abstracts__Title
[ID#] 64 [Author(s)] Jason Peters; Guy Fitzgerald; Howard Harris [Abstract] Organisations today are inundated with pressures of change and transformation induced by environmental and external factors. In order to remain viable business processes and systems within these organisations have to continually change or be adapted, in order for them to remain competitive. Failure to adapt and change can lead to failure of both information systems and organisations as a whole. Within this context of dynamic change a study of change requests for a web-based system developed by a web-development company is analysed. Web based information systems are now an important and integral part of most corporate and small businesses and web-applications are often critical business systems. The findings of the study suggest that particular categories of change can be identified and that these can help to make ongoing and future systems more flexible. This study is part of an on-going research project that seeks to understand and enhance the flexibility of information systems such that they will be more adaptable and easy to change as systems evolve and change due to external influences. The paper discusses the implications of the findings with some conclusions relating to web-based and traditional development, and data and process stability. [Title] 
A Study of Flexibility and Change in a Web-Based Information System.
UKAIS 2003: Abstracts
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