a89a7f1b_ACT__CRM_Comparison__0
[1] CRM Support encompasses the various ways to contact the CRM vendor with technical support issues. This can include the traditional channels of support like phone, email, and chat. The most helpful ones often offer on premise assistance with training, setup and data migration. [2] Act! often comes from independent agents rather than its developers, so support services vary. One common system provides a certain number of hours of support, with further time leading to additional billing. [3] Avidian's award winning support ranges from self–help FAQs and videos to classroom style training. All Prophet users can access support Monday through Friday, from 6:00am to 5:00pm. Most editions offer support online or by phone within four hours, and Gold Edition users can receive support within half that time. Gold Edition users also get access to a Priority Support telephone line and the next available support representative. [0] 
Support
F e a t u r e s
M o b i l e
A n a l y t i c s a n d D a s h b o a r d s
L e a r n i n g C u r v e
M a r k e t i n g A u t o m a t i o n
R e p o r t i n g
S a l e s F o r c e A u t o m a t i o n
S u p p o r t
ACT! CRM Comparison
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