26ccf7a8_Pick_Ups_Online__EXPLAINATION
[SUBJECT] Home Deliveries [TIPS] Try to obtain a business address for delivery. [EXPLAINATION] 
Most freight companies do not service customers who send a substantial proportion of their goods to private addresses. The cost of delivering is too high and servicing this market has many potential problems. Pick Ups Online services this market on a limited basis because we have a substantial business to business (B2B) customer base. The majority of queries submitted to Pick Ups Online are in relation to home deliveries – even though this is a limited aspect of our business. While we accept home deliveries within our system the freight is still being processed within a B2B environment. That means, without question, there needs to be someone to receive delivery during business hours. If no one is at the delivery point when delivery is attempted (unless instruction is on consignment to leave without signature) a card is usually left with contact details of the freight company. A redelivery fee is usually charged and can vary depending on area and volume of freight for delivery. As of 5th Jule 2010 a Residential Surcharge for pick ups and delivery will apply for the Road Express service. Please note that our transit time schedule is not relevant to home deliveries. If you require a scheduled delivery please refer to our CONNECT service.
Pick Ups Online
EXPLAINATION