26ccf7a8_Pick_Ups_Online__EXPLAINATION
[SUBJECT] Service Failures [TIPS] The integrity of your freight and processes will help minimise service failures. It is also important that the receiver has a clear understanding of what to expect - in both product and service. [EXPLAINATION] 
Just like any other business transport companies have to deal with issues that occasionally cause service failures. About 50% of service failures are a result of sender or receiver issues. To minimise issues it is important that freight is labelled and addressed correctly, packaged adequately and dispatched on the most appropriate service. The other 50% of service failures are a result of issues within the freight network and this is why all transport providers have customer service people. Pick Ups Online is committed to providing superior customer service to industry standards. Please also see section on submitting a query.
Pick Ups Online
EXPLAINATION