9bf83e98_ing_Many_Additional_Resources___3
[0] interviews [1] when want to fully understand someone's impressions or experiences, or learn more about their answers to questionnaires [2] -get full range and depth of information -develops relationship with client -can be flexible with client [3] 
-can take much time -can be hard to analyze and compare -can be costly -interviewer can bias client's responses
Basic Guide to Program Evaluation (Including Many Additional Resources)
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