26ccf7a8_Pick_Ups_Online__EXPLAINATION
[SUBJECT] Driver Contact [EXPLAINATION] 
Pick up and delivery drivers operate by either a run sheet or radio room instruction. They are under pressure to perform minimum pick up and deliver KPI’s. It is important that their performance meets certain standards otherwise rates would need to be significantly higher. Drivers generally do not phone customers prior to pick ups or deliveries. When a booking is made it is the responsibility of the sender to insure someone is available for both pick up and delivery in business hours.
Pick Ups Online
EXPLAINATION