ebb37bb9_D2L_Tickets__Issue
[Created] 02-Feb-2007 14:58 [Number] 722F693799 [Status] Closed [Issue] 
Opening ticket to address issue split off from SMS#718F536A66: I never use the HTML editor in D2L because it’s crap (It butchers HTML tags it does not recognize – and that are a few). I used of course HTML, with plain text, how can I include links? The HTML was originally written in Dreamweaver, and all questions in my question library are in HTML and were imported from WebCT (where they were working fine, by the way). To emphasize this again: We are talking about questions that work perfectly fine when previewed in the Question Library or when imported into a Quiz. But once these interactive questions are imported into a Self Assessment the links/URLs given in the Feedback test for each question (feedback like, “No this answer is not correct, see here – URL – to review the material") do not work any more. Somehow, the links/URLs are changed by the D2L system during import into the Self Assessment." Granted, he should probably use the HTML editor resident in D2L but he doesn't. The thing that really harms our case is the comment: "questions that work perfectly fine when previewed in the Question Library or when imported into a Quiz" but not in self assessment. What can we tell him? (By the way this is Ron, not Mica, working with the client still.) More: The problem you seem to discuss with the D2L Support (My Ticket Number: 713I386743). When I import questions from my Question Library into the Self Assessment something happens to the links / URLs contained in these questions. Pictures do no longer show up and URLs contained in the Feedback Text are changed in a way that they do no longer work. If you want to have a look, go to one of my courses (BOT 3463-PLANT PHYSIOLOGY-SEC TH 001 or BOT 3463-PLANT PHYSIOLOGY-SEC TH 603) à Content à Self Assessment of module 1., 2a, or 2b. You will see, as a student you cannot access the Self Assessment at all – see above. If you access it as an instructor the pictures are gone, while everything works fine when I look at the same questions within the Question Library or within a Quiz. Next if you click on one of the answers of the multiple choice questions, a little feedback box open which contains a link; if you click this link you are told that you are not authorized to view this page. More: Images and PDF files not accessible: Here the support person from D2L may not have taken the time to really look at the problem. No folder has been removed or renamed – the folder never ever existed! The support person also should see that the links points to a folder I can not create at all! While importing the questions from the Question database into the Self Assessment the links are CHANGED! Again, everything works fine in the Question Database and the Quizzes, the problem only occurs after importing questions from the Question Database into the Self Assessment. Regarding the recommendation that the user might edit the links, first this is hilarious, second it does not work. By the way, I just checked, the pictures are back but the links to the PDFs in the Feedback text still go 'nowhere'.
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