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[Status] Addressed in Beta Phase 3 [Comment] Once you have progressed through the main scenario you will be able to unlock your retainer. The armoury chest has also beed added, and the amount of items you can store has increased dramatically! Check it out! [Feedback] 
Inventory space is too limited, so please unlock retainers immediately, or at least level 10.
FFXIV: ARR Beta Phase 2 – Markets and Retainers Feedback | the interblag
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