14c312ab__Base___Diagnostic_Error_Codes__Status
[Error code] 227 [Explanation] SMART Not Supported [Definition] Self Monitoring, Analysis, and Reporting Technology (SMART) Certain older drives do not support SMART. Please ensure that you are using the appropriate version of diagnostic utility. If the errors continue, replace the drive. [Status] 
Re-test with appropriate diagnostic utility
WD Support / Knowledge Base / Diagnostic Error Codes
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