2142e2e5_EVV_Reason_Codes__DADS___DADS_Examples_of_Use
[Code] 03 [Reason Code] Phone Unavailable — Verified Services Were Delivered [Preferred?] Yes [DADS Examples of Use] 
Reason Code 03 is selected when the attendant cannot use the phone to call-in and/or call-out because the phone is in use when the service provision begins or ends (e.g., the individual is on the line with his/her doctor when the attendant begins the shift). If this becomes a routine issue, a Fixed Visit Verification device should be ordered. This is a preferred reason code.
EVV Reason Codes (DADS)
DADS Examples of Use