b673d4d4_Binding_Decisions___EWON__Abstract
[No.] 22 [Date] Oct 05 [View full report] PDF [Abstract] 
Complaint: Ms A and Mr C lodged a claim for compensation to their electricity supplier for damage to their computer and oven following an interruption to their electricity supply. Outcome: Under the provision of Clause 6 of the Constitution of the Energy & Water Ombudsman NSW scheme I therefore determine that the company should pay the sum of $3,000.00 to Ms A and Mr C as full settlement of their claim. This amount consists of the quoted replacement cost of their computer equipment and the cost of the repair to their oven plus a small customer service payment acknowledging the delay that has occurred in resolving their complaint.
Binding Decisions - EWON
Abstract