308536e3_ry___Citation_Management_Tools__RefWorks
[0] Overall Strengths [Zotero] Easy to import records Automatically stores PDFs from JSTOR and other databases as well as snapshots of web pages Has built-in note taking functionality [RefWorks] 
Web based, requires no software or storage of data It's a subscription-based product and has excellent documentation and support available
Oberlin College Library - Citation Management Tools
RefWorks