e278d670_ess__Triage___Bereano_Partners__What_No_One_Tells_You
[Workflow Attribute] Crises situations [Attribute Details] Often workflow diagrams in social are for the day-to-day situations, for crises, make sure it’s clear on who should be contacted and how [What No One Tells You] 
Savvy companies will conduct social media crises fire drills in advance, see this post listing more details.
Breakdown: Social Media Workflow, Process, Triage | Bereano Partners
What No One Tells You