d47574bd_s_Comments_for_CIK_Telecom_INC__Comment
[Date] Sun, November 23, 2014 [Rating] -1 [Location] toronto, ON [ISP Response/Comment] Sorry about this. Currently we have rush hour slow speed in Rogers network in which due to unexpected high usage. From October 1st to Nov 6, we added 4000M capacity but added only 970 new customers in Rogers network and our cost increased 64,000$ a month, however still could not bring the network back to normal, we have another big increase of capacity on December 1 for 1800M temporary to solve the issue, but we suspect this could not solve the issue. I guess you received your notice by email in middle of November for our efforts as from December 1st, we are starting monitoring customer peak hour traffic and we encourage customers to move download to non-peak hour as much as possible. Sorry for the inconvenience caused as I believe all ISPs have the same issue as us right now. If you have any further question and concerns, you can contact our customer relation manager: Jack.don@ciktel.com Jordan CEO [Comment] 
tested 5 mins ago I live in Downtown Toronto. Download speed 2.31mbps Upload 1.51mbps Very very very disappointed...
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