d47574bd_s_Comments_for_CIK_Telecom_INC__Comment
[Date] Tue, May 19, 2015 [Rating] -1 [Service] cable [Location] Markham, ON [ISP Response/Comment] sorry to hear you have some issue, could you pls send your ticket number to our customer relation team jack.don@ciktel.com to check for you? As our network national wide are pretty now and very few customers are complaining of speed, so we would need to investigate your case. Don't worry, we will fix it for you quickly or tell you if it is not our network issue. Thank you very much for using our service. Jordan CEO [Comment] 
CIK is not providing the advertised internet download speed (at least for my case). In the past i've been having a lot of trouble with their internet. I am not a customer that complains but it has been unbearable to the point where a simple google page will take 1 minute to load. There is absolutely nothing that i could do. We have tried calling their customer service, and all they do is to ask you to check your internet speed at speedtest.net. I'm writing this using my phone's data plan right now as the internet is slow to none at the moment. (Everyday especially from 8pm to 12pm, you could basically not do anything with CIK's internet service). I've stumbled across this canadianISP page in search of other better provider. It is worth it to pay a little more for a much much better service.
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