3f2a5bf4_Resources____Refund_Policy____Refund_Conditions
[Software / Service] Technical support service [Refund Conditions] 
The refund amount will be calculated as the proportion represented by the number of remained support credits to the number of the purchased credits. For example, if 25 out of 50 support credits have been spent, the refund amount will be 50% of the 50-credit pack cost; if no credits have been spent, the pack cost will be refunded in full; if all credits have been spent, no refund will be available.
Resources :: Refund Policy -
Refund Conditions