76dafc0b_CareFirst_BlueCross_BlueShield__2013_QI_Program_Goals
[Evaluation] CareFirst oversees delegates’ performance against standards for quality improvement, utilization management, case management, pharmaceutical safety, disease management, credentialing, and member connections. We create and monitor corrective action plans as needed. [2013 QI Program Goals] 
Monitor and oversee the performance of delegated functions of certain vendors and large provider groups.
Quality Improvement Program | CareFirst BlueCross BlueShield
2013 QI Program Goals