9db6230c_s_and_Blue_Shield_of_Louisiana__Our_Current_Practice_
[Reform:] Requires effective appeals process [Our Current Practice:] 
We have a clear process in place for submitting complaints and appeals. We provide information about this process in writing to all members. Our Customer Service Department also can help members through the process.
Blue on Reform - Health Care Reform :: Blue Cross and Blue Shield of Louisiana
Our Current Practice: