b673d4d4_Binding_Decisions___EWON__Abstract
[No.] 03 [Date] Oct 04 [View full report] PDF [Abstract] 
Complaint: The determination relates to a claim to the electricity provider from customers for compensation for damage to a computer. Outcome: Under the provision of Clause 6 of the Constitution of the Energy & Water Ombudsman NSW scheme I therefore determine that the company should pay the sum of $1150.00 to Mr and Mrs L as full settlement of their claim. This amount consists of the replacement costs plus a small gesture acknowledging the considerable delay that has occurred in resolving this customer’s complaint.
Binding Decisions - EWON
Abstract