b673d4d4_Binding_Decisions___EWON__Abstract
[No.] 12 [Date] May 05 [View full report] PDF [Abstract] 
Complaint: The determination relates to a claim from a customer for compensation for damage to a domestic appliance. Outcome: Under the provision of Clause 6 of the Constitution of the Energy & Water Ombudsman NSW scheme I therefore determine that the company should pay the sum of $1150 to Mr B as full settlement of his claim. This amount consists of the repair costs plus a small gesture acknowledging the considerable delay that has occurred in resolving this customer’s complaint.
Binding Decisions - EWON
Abstract