63ccb4e8_ffice_of_Experiential_Learning__Specific
[Objective Type] Skills Acquisition [Vague] I will learn how to troubleshoot for my company. [Specific] 
By December 15th, I will be able to troubleshoot word processing software, including WordPerfect and Microsoft Word over the telephone with less than 3% error rate.
Office of Experiential Learning
Specific