d47574bd_s_Comments_for_CIK_Telecom_INC__Comment
[Date] Fri, June 19, 2015 [Rating] 1 [Service] cable [Location] Beaconsfield, QC [ISP Response/Comment] Thank you very much for support. Actually we have many happy customers similar to us, but majority of happy customers keep quiet -:). So when we have more customers, we have more complaints, but we are always trying our best to help our customers who are using our service or want to use our service. Thank you again for supporting us. Jordan CEO. [Comment] 
I am quite happy CikTelecom customer (30/10 package). I see CIK is constantly working on network upgrade and it satisfies me as well. Yes, their network sometimes up and down, but, as I believe, there is no perfect Cable ISP in Quebec. My previous ISP customer service was really bad and quality of connection was not better then in CIK, so I left them. With CIK you can speak and they hear you. I like it. What could be improved: yes, at rush hours download speed is going slightly down, up to 25MB/s, which is quite tolerable, I can�t complain about it. However I will suggest CIK to pay more attention to their DNS servers. Because this, I was pushed to switch to OpenDNS for faster response. Thank you CIK
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