e04dfd73_UKAIS_2003__Abstracts__Title
[ID#] 48 [Author(s)] Tillal Eldabi; Ray J. Paul; Hussein Sbeih [Abstract] The importance of IT evaluation stems largely from the fact that there is an increasing concern that IT is not delivering anticipated value and benefits; furthermore, many projects don not meet business objectives. This paper describes and compare IT evaluation types according to development stage and the timing of evaluation; these types are: prior and operational use evaluation of IT. Much has been written about prior operation use evaluation; in this study, we focus more on operational use evaluation, its purposes, advantages and disadvantages, obstacles, timing of evaluation, involving and criteria of evaluation. This paper highlights many issues relevant to operational use evaluation, such as: definition, importance, evaluation stages, advantages and disadvantages, obstacles, timing of evaluation, involving and criteria. [Title] 
Operational Use Evaluation/Post Implementation Evaluation of Information Technology.
UKAIS 2003: Abstracts
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