b673d4d4_Binding_Decisions___EWON__Abstract
[No.] 20 [Date] Sept 05 [View full report] PDF [Abstract] 
Complaint: This determination relates to a claim from a small business customer for compensation for damage sustained to a printing machine. Outcome: Under the provision of Clause 6 of the Constitution of the Energy & Water Ombudsman NSW scheme I therefore determine that the supplier should pay the sum of $5500 to Mr D as settlement of his claim. This amount allows some offset of the repair costs plus a small gesture acknowledging the incorrect information provided to him in June 2004 when informed of the conclusions of the expert’s finalised report and for the inconvenience and delay this occasioned.
Binding Decisions - EWON
Abstract