cd95fb7e_Smarter_Internal_Communication__At_its_best
[Communication Channel] Open forum [Potential downsides] Dismissive or aggressive response to questions can close down dialogue Line managers can feel disempowered if their decisions are over-ruled or contradicted [Think about] Issuing a summary of discussion for everyone to see Proactively raising difficult issues or asking for questions in advance to prompt the real debate [At its best] 
Gives opportunity to raise and discuss the real issues Genuine open dialogue Helps leaders to understand how things really are Enables people to feel heard
Choosing the right communication channel | Melcrum | Smarter Internal Communication
At its best