ccc6899f___Managed_Chaos_by_Naresh_Jain__Self_Directed_Team
[Attributes] Customer satisfaction [Self-Managed Team] Can increase customer satisfaction through better response time in getting work done and resolving important customer problems [Self-Directed Team] 
Can delight customers by focusing on innovation, problem solving and reduced cycle time (local, informed decision making)
» Managed Chaos by Naresh Jain
Self-Directed Team