867d9779_CCR_Clinical_Informatics__Resolution
[Rejection] Labs are not coming to C3D [Reason] Labs will only come for a patient after the MRN, Institute and data from which to start including labs are entered in the enrollment CRF. Or Study is not configured or configured. [Resolution] 
Resolution 1: Verify MRN, Institute and data from which to start including labs. Note that any of these 3 fields have been changed and if labs have been already processed you MUST submit a ticket to NCICB. Resolution 2: If the above enrollment fields are correct and have not been changed, submit a ticket to NCICB to verify configuration and if we are received CRIS labs.
CCR Clinical Informatics
Resolution