d47574bd_s_Comments_for_CIK_Telecom_INC__Comment
[Date] Fri, July 18, 2014 [Rating] 0 [Location] Toronto, ON [ISP Response/Comment] Sorry about this. I think there are some misunderstanding. Our Internet footprint is largest covering from west coast to east coast and we are providing 7 different languages 24 hours support. So we have different promotions according to different community/languages/area, there are a lot of different promotions. If you are asking online support team or email support team, they would not tell you exactly the promotions unless you have a specific promotion code. So the best way is either you place order online for general promotion or you can call our sales and select the language and ask them what they have. Sorry about this, this is nothing to do with our slogan but just because our network is too big. Cheers. Jordan [Comment] 
I wanted to swith from existing ISP to CIK. Had terrible experience while asking for the quote. First I went to their website and found if I maintain $100 security deposit (to be refunded after on e year) then I get the free modem and VOIP adapter. So, to make sure I sent them e-mail and got the reply that they dont know anything about the promotion so I have to contact with the sales people over phone. I called the no. and the lady was so rude. She said she does not know anything about that promotion so if I want to order I have to pay for the accessories. When I said then howcove I saw that in the website she just said she does not know anything so order online. How do I order if I am not sure. I wanted to go to their place phoysically. But too far. So, i gave up. So, whatever they say "cusotmer is king" don't believe on those cheap advertising slogan. Their customer service is terrible.
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