e278d670_ess__Triage___Bereano_Partners__What_No_One_Tells_You
[Workflow Attribute] Tag and Flag [Attribute Details] To allow for internal coordination, ensure that the process and workflow tools allow content to be tagged, flagged and conjoined to existing customer databases. [What No One Tells You] 
Ensure systems work together by requesting social media management systems (SMMS) have on their roadmap the ability to connect with other contact center software, email marketing, or CRM.
Breakdown: Social Media Workflow, Process, Triage | Bereano Partners
What No One Tells You