113a7b1d_gry_and_frustrated___NewsTimes__Unions__response
[0] Work rule change [BART's offer] Require station agents to file reports by e-mail. [Unions' response] 
Unions did not provide a detailed response, but said this is among the reasons why an arbitrator should decide how past practices are handled.
BART strike has commuters angry and frustrated - NewsTimes
Unions' response