e501829f_Faculty_Staff_HelpDesk__Types_of_Issues_that_Qualify
[Priority] 1 - Critical [Meaning] Any issue that affects college-wide systems or prevents college-wide business from being conducted. [Attempted Resolution Time] 1-2 Hours [Types of Issues that Qualify] 
Network Outages Email Servers Offline
Faculty/Staff HelpDesk
Types of Issues that Qualify