d47574bd_s_Comments_for_CIK_Telecom_INC__Comment
[Date] Tue, February 03, 2015 [Rating] -1 [Service] cable [Location] Kanata, ON [ISP Response/Comment] first thank you for your interests on our service. Actually we are in middle of changing pricing/service from Feb 1st, 2015. So the old 60M 64.99 is not the same service as the new 60M at 99$. Let me explain to you what is the difference for the old 60M and new 60M effective from Feb 1st. The old 60M is subjected to our internet traffic management policy and new 60M is not subjected to ITMP. Generally speaking the old 60M plan has no difference with the 30M. We are refining the speeds as 10M for light user, 30M for normal user and 60M for substantial users. So you need to look at what exactly you need then decide. Otherwise for the old 60M we can still give to you the same price but you would be either paying too much compared with 30M or it is not enough for you compared with the new 60M. If you need more information, you can contact our customer relation jack.don@ciktel.com as we just started this so may be many sales not able to indicate this clearly to you the difference yet. Jordan CEO [Comment] 
Called couple weeks ago for the upgrade to their 60/10 bundle prices and was offered to match what their website listed. I pointed to them that they have typo in their website that the bundle price for 60/10 regular 59.9 promo 59.9 which should have been 69.9/59.9. After long discussion and few calls that they would honor the price.... I called today to excute the order and they said price has changed to 109.9????!!!! WTF!!!!! Interesting thing, I am still the same guy telling them their website is now say regular 69.9 promo 59.9.... Extremely disorganized and dishonor what they said and what they listed in the website.... Is this the way to do business?? Dear Jordan, I am sure you are a good business man but seems missing a bit of basic ethics.
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