a206fba8_viders___Mediation_and_the_ADA__Request
[Some Possible Barriers] Limitations in speaking, hearing, or comprehending. Difficulty identifying who is speaking. Difficulty following or understanding complex sentences or long speeches. [Some Possible Solutions] Communicate in writing (TDD, fax, e-mail, CART, written or typed documents/notes, captioning). Speak clearly, face the party, make sure the party can see your lips when speaking. Speaking louder when requested (NOTE: with certain hearing impairments, this distorts rather than amplifies the sound) Have only one person speak at a time. Provide sign language interpreter services.(8) Allow party ample uninterrupted time to express himself. Do not complete sentences for the party without permission. If you can't understand the party, ask for clarification in a respectful manner, ... e.g., "what I understood you to say was ...," and repeat what you thought the party said. If complexity or length of speech is a problem, use simple words and concepts that the party understands. Periodically confirm that the person has understood what has been communicated. Never assume that the person might not hear or understand statements you intend only for others. [Request] 
Assistance with verbal communication.
Questions and Answers for Mediation Providers - Mediation and the ADA
Request