917d3c86_troduction_to_the_SDX_Protocol__Response
[0] Management or director reluctance [Concern] Historically, senior management—particularly the CEO, CFO, and head of investor relations—handled most company-investor engagement. For varied reasons, both members of management and the board may be reluctant to deviate from this historical practice. [Response] 
Shareholder-director engagement does not subordinate management’s primary role in investor relations activities; the board’s role is to supplement management’s work in particular situations or on appropriate topics. The primary focus of shareholder-director engagement should be with institutional investors that share the board’s commitment to long-term value creation. For more, see the text box “Management’s role,” above. In addition, companies and investors benefit when their engagements demonstrate the quality of their representatives responsible for the matters discussed.
Introduction to the SDX Protocol
Response