c2d9d50a___Actions_Taken
[Year] 1993 [Recommendation] The office should establish a set of indices which will measure the amount and quality of the key processes of the university. These indices are similar to critical success factors or key performance indicators. [Actions Taken] 
The office has been involved significantly in gathering performance information. A section of OIR's Web site is devoted to these indicators. Also, OIR has developed a database of performance measures that will be ported to the Web and integrated with the Planning Database. OIR also has an extensive amount of key performance information on peers. In 2000-01 the State Council of Higher Education for Virginia developed a set of performance measures for all higher education institutions. These measures are known as "Reports of Institutional Effectiveness."
Actions Taken