c7c6ac00_der_s_Desk_Guide__Intervention__cooperation_and_communication_
Overwhelmed (burdened and emotional, often dramatic) We can't take anything else. We will take you down if you keep trying to help.
Elicit curiosity about something that has worked out. Increase self sufficiency by having them explore support they can use. Present firm choices.
Commander's Desk Guide, Intervention
COMMAND APPROACH Redefine the situation and establish why it is a problem. Review one step at a time one action plan. Reinforce working things out through cooperation and communication.