4c28ae38_rategic_Planning_and_Reporting__Indicators
[Long-range targets] 95 percent of requests for military service separation records at the NPRC in St. Louis are answered within 10 working days. [PRM linkage] Customer Results: Timeliness and Responsiveness [Outcomes] Veterans and their families receive the information and services they need. [Indicators] 
Number of requests Number of requests answered in 10 days Cost per request
Strategic Planning and Reporting
Indicators