43c90940_IT_Service_Management_strategy__What_it_means
[Service catalog] Standard Service Features [Who provides it] ITSP -- This is derived from the outcome statements and service design package. Clarifies the costs associated with the generic service functions. Clarifies the costs associated with the standard service. [What it means] 
Describes features and functions of the service available to any employee who receives the service.
ITIL chief architect: How to build an IT Service Management strategy
What it means