b673d4d4_Binding_Decisions___EWON__Abstract
[No.] 16 [Date] Jul 05 [View full report] PDF [Abstract] 
Complaint: This determination relates to a claim by Mr and Mrs B for compensation for damage sustained to their computer, monitor and scanner. Outcome: Under the provision of Clause 6 of the Constitution of the Energy & Water Ombudsman NSW scheme I therefore determine that the company should pay the sum of $1750.00 to Mr and Mrs B as full settlement of their claim. This amount consists of the quoted replacement costs of their equipment plus a small customer service payment acknowledging the delay that has occurred in resolving their complaint.
Binding Decisions - EWON
Abstract