7e2defc2_one__mirror_of_iarchitect_com___The_Hype
[Our User-Centric View] Not likely. The application does not provide an area to type the number to be dialed. It displays numbers as they are typed, but because there is no control to receive the focus, there is no indication that you can type at all. Furthermore, while the interface provides command buttons for Redial and Flash, it does not provide a command button to initiate the call once the number has been entered. The user has to click on the handset, which is so non-intuitive that few users would ever consider trying it. In order to compensate for the non-intuitiveness of the interface, RealPhone relies on extremely lengthy tooltips to provide instructions. Many of the tips are so long they cannot be read in the display time for the tooltips (less than 3 seconds). [The Hype] 
Novice users can use it immediately...
interface hall of shame: realphone [mirror of iarchitect.com]
The Hype