d47574bd_s_Comments_for_CIK_Telecom_INC__Comment
[Date] Tue, April 14, 2015 [Rating] -1 [Service] cable [Location] Brampton, ON [ISP Response/Comment] Sorry to hear you have some issue, could you pls contact our customer relation department jack.don@ciktel.com so that we can investigate this? We had a short time period of network slow yesterday night between 9:40pm to 10:40pm March 13 due to one of servers having issue in Rogers network caused slow speed, tonight we have identified the issue from 8:20pm to 10:00pm. If your slow speed is not during the above period, I would recommend you contact our tech support to investigate why. Jordan CEO [Comment] 
The internet service provider is really bad. It's bad to the point where you can't even use the internet from 5PM - 12AM during the prime time. I am currently paying for the 60/10, but speedtest.net would say I am getting 33, but during peak hours it ranges from 2mb to 30mb download. Everything becomes unusable at the point, I can't wait to switch ISP's, I would never recommend this ISP to anyone. To be honest phone line internet might be better than this, I feel like throwing up thinking about the internet provider. I would give the provider a 2/10, cause when it works that's great, but there's no telling when you'll get throttled, guess I'll have to go back on my computer at midnight to use the internet. Please no matter what you do or what they say, DO NOT SIGN UP FOR CIK
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