58e34b8c_WBTIC_Primer_on_WBT_Quality_WBT_Quality_Measures_Detail
[0] 9 [The training . . .] . . . presents information in an organized, coherent manner while allowing user control of learning (cognitive usability). [Detail] 
User-centered design dictates that users be in control of the learning process, each choosing the approach most comfortable to him or her. Some students flourish in an environment where a non-linear design accommodates their pattern for learning. Absolute system control over presentation and patterns of learning must be avoided. Nonetheless, other students prefer guidance in the form of a preferred path through the information space with options to change course and assume user control at will. Multiple navigational controls benefit both kinds of learners and improve satisfaction.
WBTIC Primer on WBT Quality
Detail