4df8fa7f_8_Week_Curriculum__Description
[0] Week 5 [Module] Objectives What will we measure? [Learning Outcomes] Students learn process of quantifying customers expected results from discrete business actions. All actions produce something that can be measured. Find the right mix of financial and operational metrics to be convincing. [Description] 
This module focuses on the art and science of performance measurement and how it influences resource allocation issues and the management of people. The case studies in this module require students to understand the difference between activity and results and how predefined results can and will drive behavior.
8 Week Curriculum
Description