867d9779_CCR_Clinical_Informatics__Resolution
[Rejection] Patient on Study more than once [Reason] There are two patients in C3D with the same MRN. Once that happens, no labs will load in both patient positions. [Resolution] 
Resolution 1: If the study allows for re-enrollment, submit a ticket requesting the study's lab loader configuration to allow for patient re-enrollment. Resolution 2: Correct the MRN in one of the patient positions. Submit a ticket to re-process labs for both patient positions.
CCR Clinical Informatics
Resolution