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[ID] 3589 [Position] Sr. Manager Product Management – Enterprise Managed Services [Location] Bay Area / NJ [Client] Our Client Our client ranks as one of the world’s leading Tier 1 Service Providers. A decade of acquisitions and organic growth has extended their global network to every region in the world. Their multi-billion dollar annual revenue allows for continued investment into advancing their global communications network, offering solutions to enterprises and service providers through a single source. [Recruiter] Matthew Reaves [Location Keywords] Bay Area, California, San Francisco, West coast, West, New Jersey, NJ, East coast [ID #] 3589 [Description] 
The Opportunity Common Agenda has been entrusted to conduct a search for a Product Manager of Enterprise & Managed Services. This candidate will lead a team to drive P&L management for product portfolio through product development and management, sales support and enablement discussions with customers, sales, engineering, and operations teams. This is a tactical role, providing a marked contribution to defining the product strategy, direction of new products, processes, standards or operational plans based upon business strategy with a significant mid-term impact on business unit’s overall results. The candidate will manage the product life cycle for on premise equipment sold by the company that result in delivering viable product offerings to the marketplace and specify market requirements of the product by: • Conducting market research • Discussions with customers and noncustomers • Feedback from sales organizations on customer needs Responsibilities • Articulate and develop service requirements definition and roadmap for UCC services, including product portfolio, service design, and packaged offerings catering to different customer segments. • Work with third party suppliers to source product and services to complete UCC service offerings. • Define and articulate the business case, value proposition and positioning of the UCC Services. Develop appropriate materials to communicate value proposition to both sales and end-customers, and conduct appropriate training and dissemination. • Develop enterprise professional services and wholesale white label services for UCC leveraging the company’s assets, infrastructure and capabilities • Develop and implement the go to market plans, working with other departments including Marketing, Sales and delivery organizations • Monitor and manage the service performance against key performance metrics • Develop and drive the service roadmap for new features and enhancements to Collaboration Services to continuously maintain competitive advantage and value proposition in the marketplace • Leverage and integrate other service offerings such as Messaging, Security services, networks to provide compelling value proposition and reduced total cost of ownership for the clients Experience • 10-12 years in telecommunications industry in techno-commercial assignments • Degree in Engineering • PMP certification is desirable • Identify problems and suggest inputs to product development and engineering team to significantly improve process or fulfill service realization and operationalize product/service and associated costs individual contributor in regions • Involved in planning and strategizing of new and existing products • Impact of decisions made is mid-term in nature • Typically has small to medium profit and loss responsibility for a product portfolio • May lead regional projects for a specific product portfolio, and also participate as a team member for other projects • Specify market requirements of the product by conducting market research, discussions with customers and non-customers and getting feedback from sales organizations on customer needs
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