4f4e9508_scanned_documents___D__Kriesel__What_happened
[Date] August 6, afternoon [What happened] 
Conference call with Rick Dastin and Francis Tse. Rick Dastin, Vice President at Xerox, is the first one actually working at Xerox being able to tell me that character substitutions actually can occur and Xerox knows (in contrast to their support). They also tell me that this is wanted. I criticize that this compression mode is called “normal”. I also learn that there are two notices in the (300 page) manuals also, telling about character substitution, also with respect to “normal”.
Xerox scanners/photocopiers randomly alter numbers in scanned documents · D. Kriesel
What happened