161af84a_face_Hall_of_Shame___RealPhone__The_Hype
[Our User-Centric View] Surprisingly, as part of their modernization of the interface, when IBM removed the control labels, they also removed essential interface components such as mnemonic access characters. While RealPhone does provide accelerator keys for the speed dial numbers, they are based on their numerical position in the list: to dial the first speed dial number, press ALT+1, for the second, press ALT+2, for the tenth, ALT+0. Unfortunately, the speed dial numbers do not have index numbers associated with them, so the user would have to count the speed dial positions to determine the numerical value to press. [The Hype] 
...expert users can learn shortcut keys and other advanced ways of using the interface to make it more efficient
Interface Hall of Shame - RealPhone
The Hype