cd95fb7e_Smarter_Internal_Communication__At_its_best
[Communication Channel] Site visits [Potential downsides] Leaders won't experience the real issues if treated as "royal visits" May do more harm than good if leaders show by what they say that they are out of touch Time-consuming for senior leaders to visit multiple sites [Think about] Including a spell of work shadowing/call listening alongside organized forums Giving leaders a good brief on site issues before they visit Tracking issues raised and reporting back on actions [At its best] 
Shows leaders are listening and want to see what the real issues are Keeps leaders in touch with the real issues Promotes dialogue and understanding
Choosing the right communication channel | Melcrum | Smarter Internal Communication
At its best