62db5789_Known_Issues__Affected_Users
[Current Issue] Turnitin: When restoring a backup containing Turnitin assignments or importing them from a Moodle unit, the following error message appears: "Duplicate copies of the same Turnitin assignments were found, duplicates occur when one or more Moodle Direct assignment is connected to the same one Turnitin assignment via the Turnitin API. This is known to cause issues, most notably submissions made to one of the duplicates will show up in the submission inbox of the others. To fix this you should either delete the duplicate assignments or reset the course where the duplicate assignments are." [Status] Under investigation by eSolutions. [Affected Users] 
Administrative and Teaching Staff who create Moodle Units and Turnitin assignments. The workaround is to either: 1.Delete the duplicate assignment and re-create a new Turnitin assignment manually; OR, 2.Reset your Unit (with only the default Turnitin reset option selected!) so that Turnitin copies all the assignments on the unit and creates new ones. NOTE: option 2 is NOT recommended if there are current Turnitin assignments with submissions in the unit. After the reset, the links to all assignments in the unit will be lost and new assignments will be created in their place.
Known Issues
Affected Users