d47574bd_s_Comments_for_CIK_Telecom_INC__Comment
[Date] Fri, December 12, 2014 [Rating] -1 [Location] Vaughan, ON [ISP Response/Comment] Sorry about this. If you have any issue, pls contact our tech support to report issue. I guess most of our 100,000 customers do not have the issue as you have. Also we would recommend customers moving downloading non-real time files to non-peak hours (out of 6:00pm to 12:00am). After you contacted our tech support and your issue can not be solved, you can send your ticket to our customer relation department Jack.Don@ciktel.com and we will investigate for you. Jordan CEO [Comment] 
CIK is fine when its working. Too bad that's about 50% of the time. The other 50% of the time is living hell. Ping is so high basic tasks such as opening google takes about 10 minutes. A few months ago our problem was that the internet disconnected too much, but although this problem was somehow resolved, we have a new problem of it being unstable. They also throttle you immensely. If one person is downloading a movie its actually impossible for anyone to do anything else. Customer service is also bad. Most of the time they don't know what theyre doing and cant get the problem solved. Only good part is its cheap. But no internet is also pretty darn cheap and its almost just as good.
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