9c5624b1_he_Single_Version_of_the_Truth__Contributors_Information_Users
[Supply Chain Process] Returns/Service and Repair [Type of Information Shared] Service events and records (from many angles – how often does part X fail, what is the service history for this customer, how much inventory is in the repair depot, etc.)
Design department Suppliers Service personnel Warehouse Carriers Customers
ChainLink Research : Research :Two to Tango; But it Takes More than Two to do the Single Version of the Truth
Information Contributors/Information Users