c44feded_LITREToolKit__Pros_of_Method
Interviews or focus groups about satisfaction with learning environment, faculty, courses, curriculum, their learning, equipment/tools from prospective, current, graduating, withdrawn students and alumni [Cons of Method] Those who participate tend to have either very positive or very negative opinions which is a selection bias Fear of retributions may bias respondents' answers [Pros of Method] 
Can provide rich data, personal perspectives; can go into depth about a particular aspect or factor Other factors may arise that relate to academics such as pedagogy, class size, etc. which not expected or asked about.
LITREToolKit
Pros of Method