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[State Entity Name] Pollution Control Agency [Description of Work] XenApp- NetScaler - Microsoft Server 2008 Configuration, Training, and Tech Support (CR6199) In a service level agreement (SLA) MN.IT provides approximately 100 Minnesota Pollution Control Agency (MPCA) staff persons remote access to critical software and network drives through a Citrix environment which includes XenApp, NetScaler, and Microsoft Server 2008; MN.IT network technicians at MPCA have determined that these three programs and their requisite hardware must be configured in concert and any Contractor under this Project must be able to configure, train, and provide technical support for this suite of programs. MPCA needs reliable remote access for its off-site staff through a Citrix environment. The Contractor under this project will provide initial assessment and recommendations for MN.IT staff at MPCA, develop capacity for self-configuration and troubleshooting by MN.IT professionals, then provide off-site technical support. [Deadline for Vendor Response] 6/24/2013 [Publication Date] 6/19/2013 [Document links] 
Statement of Work
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