7587856f__Start_playing_football__Pt__3__Golf
[0] 8 [Basketball] Some parts of the business are systematized, others aren’t. Lots of things are falling through the cracks. [Football] The entire business is systematized. Someone other than you manages all the systems and it is very rare for anything to fall through the cracks. [Golf] 
You have no defined process or procedures. Every case is a one-off.
ProducersWeb - My Practice - Practice management tips: Start playing football, Pt. 3
Golf