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[State Entity Name] MN Supreme Court [Description of Work] Service Desk Staff Augmentation #1 The Minnesota Supreme Court Information and Technology Division is seeking a Service Desk Specialist responsible for responding to user calls and facilitating problem resolution pertaining to applications and hardware products. Position also is responsible for communicating with users regarding problem resolution timeframes and issue status. Additionally, the position is responsible for maintaining documentation related to resolution procedures and fixes. [Deadline for Vendor Response] 10/15/2010 [Publication Date] 10/7/2010 [Document links] 
Statement of Work
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