d47574bd_s_Comments_for_CIK_Telecom_INC__Comment
[Date] Wed, August 27, 2014 [Rating] 0 [Location] Scarborough, ON [ISP Response/Comment] Dear Customer: I apologize for this as the free trial was ended for activation after August 31,2014 but yesterday we have decided to continue it as it is too popular and caused our network congestion. As we will upgrade our FTTN network to 10GE fibers, so we would not have such issues going forward, so it is resumed. You can contact customer service to confirm the free trial for this month. If you have any problem, just contact our customer relation department Jack.Don@ciktel.com Thank you very much for the support. Jordan CEO. [Comment] 
After reading all the reviews, and having previously taken a chance with another small ISP (Acanac), I thought why not CIK, the prices was pretty amazing. Thing really didn't start off on the right foot. I selected the 25/10 DSL with first month free, but after paying the invoice and contact their service dept with regard to my order, I was told they can no longer offer the first month free. Apparently, this offer is no longer valid after September 1, 2014. I am a bit annoyed, why are you still advertising this special on your website (today, Aug 27, 2014), and why did you allow me to pay for the plan and then change it after you already charged my credit card?
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