dca603d2_MacInfo___Efficiency__What_to_do
[Task] Knowing where you are [Example] talking to a support person over the phone [What to do] 
Know which application is the active one: its name is the first menu after the in the menu bar. There may be no windows of that application open, so the screen may show windows of another than the active application. Knowing where you are is essential to good communication with support.
MacInfo - Efficiency
What to do