ebb37bb9_D2L_Tickets__Issue
[Created] 16-Apr-2007 13:30 [Number] 74GE341237 [Status] Closed [Issue] 
We have a person who cannot open LiveRoom 4.1. On some occasions, she received the following message: When I get an error message ("Unable to launch LiveRoom 4.1.") and click for details, the next window has three tabs: General, Launch File and Exception. Pasted below is what comes up under the "General" tab: An error occurred while launching/running the application. Title: LiveRoom 4.1 Vendor: Desire2Learn, Inc. Category: Unexpected Error WebRenderer has failed spawn a browser (see console output for details). Under the "Exception" tab: java.lang.IllegalStateException: WebRenderer has failed spawn a browser (see console output for details). at com.desire2learn.mojo.content.browser.BrowserUtilities.spawnBrowserCanvasCheck(Unknown Source) at com.desire2learn.mojo.Mojo$1.run(Unknown Source) at com.desire2learn.util.ExceptionRunnable.run(Unknown Source) at com.desire2learn.util.ExceptionRunnable.access$300(Unknown Source) at com.desire2learn.util.ExceptionRunnable$1.run(Unknown Source) Under the "Launch File" tab: Desire2Learn, Inc. Do you have any idea what we can tell her?
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