86742f0f_of_the_Governor___Scott_Walker__Goals_and_Results
[State Agency] Case Resolution [Project Overview] To increase stakeholder satisfaction through the improvement of the case resolution process within the Division of Legal Services and Compliance and to reduce the backlog of pending cases from 2010. [Goals and Results] 
As of 6/1/2012, a 72% reduction in pending case backlog. As of 4/1/2013 a 94% reduction in pending case backlog.
Lean Government - Results | Office of the Governor - Scott Walker
Goals and Results