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[Title] Outreach and Application Assistance: Case Studies of California SNAP Outreach… [Author] Lisa Hahn [Year] 2011 [Publication Type] Field Reports [Community Focus] Community Members, Service Providers, SNAP/Food Stamp Recipients [Location] California, Domestic, Oakland [Description] Outreach and Application Assistance: Case Studies of California SNAP Outreach Trainings is a compilation of best practices in community-based SNAP outreach training methods from across California.… Read more [Affiliation] Emerson Fellow [Body] 
Outreach and Application Assistance Case Studies California SNAP Trainings Lisa Hahn Emerson National Hunger Fellow February Association Food Banks Franklin Street Ste Oakland lhahnhungercenterorg wwwcafoodbanksorg Table Contents Acknowledgements Introduction Overview Alameda County Community Bank Figure ACCFB ThreePart Training Benchmark Institute FAST Materials Merced Human Services Agency San Diego Coalition Inventory CalFresh Practices Recommendations Thanks honor help see this project fruition humbled inspired the passion dedication those working increase accessibility particular would like give thanks Marie Contreras Rosemary French Liz Gomez Pickney Jen Tracy Stephanie Nishio Bill York for report This possible partnership between Congressional Center Washington Through Fellowship was placed able complete The views expressed are solely author Questions comments about publication can directed collection ideas how counties food banks community organizations collaborating outreach provide application assistance aim document current unique stamp approaches promote sharing best practices institutionalize training efforts Background constitutes part research phase larger proposed Statewide CFAA Certification large multiethnic geographically diverse state myriad methods have developed last decade communitybased Since approximately need statewide has been visible vocalized aims greater enrollment eligible Californians program support doing OnSite Visits Interviews via Telephone Email Conducted September oers twolevel twice year taught county Social Program Specialist Each lasts two hours covers basics eligibility determining household composition filling out complex issues such senior disabled clients drug felons immigrants homelessness quarterly reporting include booklet that includes PowerPoint overview fliers multiple languages Francisco nonprofit performance development organization links people learning social justice annually threeday twonight residential Skills Network Healthy subcontractors skillsbased follows threesection sequential model where participants advance next sequence every manual covering all topics well additional prescreening negotiating tools containing these resources more also given provides directly dedicated contact trainees twoday oered onsite cover process strategies scenarios nutrition education reference guide Nutritional Education content its first with independent overthephone contract agencies throughout conduct when potential call informational hotline fourhour lecture discussion coaching practical experience common myths phone script twohour Stamps month binder contacts materials located serves which population below federal poverty level distributes individuals families through network connects emergency addition services lowincome One takes calls monthly volunteerstaed helps find distribution sites convenient terms time location connected sta member Team applying operates comprehensive trainings Initially began one bilingual Coordinator Beginning initiated Promotion Project involved CASE STUDIES CALFRESH OUTREACH TRAININGS PAGE FEBRUARY HAHN Census Bureau State QuickFacts November Accessed January httpquickfactscensusgovqfdstateshtml Free Summer Lunch Kids Teens Profile December http wwwsummerlunchorgaccfbhtml Effective October name Cal Fresh unveiled replacement formerly known About Californias wwwmisalimentosorgaboutCalFreshophtml workers techniques granted share Access Plan match funding partnered City received grant from USDA replicate successful underserved Asian communities trained Associate Programs department conducts events Associates oer referrals other government programs WIC July used tool ShareFile submit applications electronically secured server Department nine average households Cantonese English Mandarin Spanish Vietnamese Structure twopart any individual interested long beginners second specialized meant taken after Both parts Fall SeptemberOctober Spring AprilMay conducted format encouraged presentation built into schedule end reflects nature eorts Together SSA work bridge coordinating aspects providing meeting space bringing together members grown than eight years gratefully thank you participating Stamp CommunityBased Organizations hope information contained will knowledge your own apply benefits audience open attended anyone Attendees comprised serving For example Sacramento Yolo were represented RSVP required limited free Refreshments provided attendees dier according whether book Manual Agencies copy covered session referral forms interview preference cards quarterlyreporting client reminder Note piloted now informal roundtable including direct agency updates Two advocacy associates ACCFBs Advocacy presented legislative Three specialists recent statistics case processing key section structured question answer period Client Advocate Listing listing list each oce may reach purpose verifications timeline expedited residency citizenship income deductions changed late etc Emphasis mine benefit levels practice exercise noncomprehensive recap felon elderly Action Reported Changes policies special medical expenses homeless excluded noncitizens exemption battered noncitizen mixedstatus Key Points Highlights regularly scheduled recurring both biannually participatory ask questions experiential multilingual jointly innovative responsive ongoing response requests creation Contact Information Elizabeth Manager egomezaccfborg Offers You learn prescreen identify potentially First offered Offered since Future offerings expected advanced learners indepth look populations seniors staff eliminating promoting expertise whose requires legal substantive law leadership skills public interest CAFB Director approached conducting took place Malibu southern Thirtyseven paying small registration fee August Los Gatos northern Sections Sixty paid costs room board Participants travel third Sixtynine available capacity facility Again except participant same cost arrangements continue highly recommended per limit number day Bartholow Jessica Personal Interview See agenda pages shown sections builds another must attend order Section focuses fundamentals communication read analyze regulations develops negotiation Four strategic planning who completed three trainers lawyers paralegals experts firms facilitating high ratio handson emphasizes Learning Methodology Recognizing eectively designed create collaborative atmosphere opportunities gathering identifying implementing Based approach groups they receive feedback alike result leave skilled aware their strengths weaknesses armed ways building competencies interviewing maintaining confidentiality cultural competence regulation reading rules layers concepts beginning preevent exercises continuing days facetoface minipresentations Exercises serve build investment expectations involvement There pretraining assignments answered These expands ability use job empower problems arise future Additionally others problem solve face event over enrolled List Serve Seventyfive messages posted listserve growing People send latest policy pronouncements suggest successfully completing archive contains message threads search function Philosophy many All daily seven Roles Responsibilities Law Immigrants Interviewing Administrative Legal Analysis receives classic Getting Yes Negotiating Agreement Without Giving Northern Guide Institutes Calculator Allotments Deductions Chart Latest Revisions Regulations Quick Glossary DSS Forms Publications NonCitizen Reference Operation Survey Results Goals Process quickly accurately Make eective Create plan Find resource checklists Connect expand Day assignment review context due rights roles responsibilities practitioner various interests presentations demonstration role play mock hearing Pages understanding further quiz team game simulations dierent scenario interactive games activities communitybuilding emphasis Vice President mariebenchmarkinstituteorg center Joaquin Valley spanning coast edge Yosemite Park experienced insecurity HSA residents aid Part operation present Other Countys marketing online eapplication oversee created combined eort Sta Development starting then customized compressed accommodate site specific needs Over requesting reduced great increasing demand based already Policy Advocates Nutrition Insecurity Profiles Jan httpwwwcfpanetCountyProfilesMainhtml Departments httpwwwcomercedcausindexaspxNID intensive within completely countyinitiated implemented HSAs reflect communitypartnership With our partners broaden concept merely issuance nutritional supplemental assist neighbors becoming secure CBO essential factor Any make vital rapport trust upon request but roleplay conceptualize status reallife shopping budget distinctive not only because led very topic under references code corresponds usually osite requested Sometimes condensed depending sometimes Eligibility portion sense meet Now called Foreword CYourself system option independently inhouse utilize later Resource outline explanations checklist worksheet funded From entities School District Head Start Atwater Elementary Gateway Church Delhi Unified centers GVHC LMG Salvation Army Banos CDHS Catholic Charities statuses student striker security verification bodied adults without dependents healthful eating overseen component Trainer Extension mpickneyhsacomercedcaus central live service estimated confidential dialing Service Representatives CSRs connect health disaster there human local housing financial employment parenting maintains extensive database highlighted children Because phonebased SDs Starting leader among became primary contractor Public Health designation Utilities Commission subcontractor During marked FSO What httpssandiegocommunityosorg cmsnode Oksayan Claire Communication Feburary still organized monitored performing again prime contracting managing subcontracting Chief Operating Ocer oversees Angeles Then annual continues Nine PhoneBased four morning afternoon appropriate seeking yearly OctoberNovember pop begins detail asked Time Coached conclude ocial protocol past notes renaming talking points glossary immigration concerns observed study States opt choose new trifold quick standing chart address misinformation card detailing dierence material sessions wyork sandiegoorg SDHC coalition reduce hunger owns unfortunate distinction holding lowest participation rate amongst urban Diegans connecting farmers markets Breakfast regional antihunger World Cafe Conversation End convened sustainable faithbased business schools discuss hungerfree Another major Taskforce founded Members HHSA pantries facilitates consultation works barriers access educate procedures Reducing wwwsandiegohungercoalitionorg Regional AntiHunger Leadership wwwsandiegohungercoalitionorgregionalantihungerleadership named despite names differ source confusion half dozen included Central South North worked Task Force Between increased general parties early oering Upon trainer partner come needed technical held meetings addressed shared facilitated partnerships CBOs Jennifer Federal wwwsandiegohungercoalitionorgfederalnutritionprogramoutreach wishing least once dates upcoming published months Due spatial limitations ensure adequate video Drinks refreshments served tracking form military deduction selfemployment statement Before what geographic regions added listserv supports fill quarter Aid Society relation times parking street grants proration tests ABAWDs students shelters management specially negotiated sample templates filing appeals helpful visuals diagrams charts cooperation jenniferhungeractionnet Additional entries submitted inclusion master TRAINING PRACTICES LISTED ORGANIZATION Groups does Below responses listed alphabetical compiling considering Diocese Stockton Modesto Simona Rios Position shadowing some sometime Chico Activity Wendy Kaplan requirements fiscalprogrammatic orientation stakeholders underutilization Contra Costa Solano Concord Barbara Stanley Facts Myths Counties presenting power point basic handout sheets packet attendee guidelines pointexample Partnership Meetings invited lunch meetingwe presents opportunity offer clientsposters inform callingemail Staff resolve shorter version Eureka Michael Canning attached documents typical pass Notes blank pulling info ideally boxes different cofacilitated just runs often unless sort scheduling conflict distribute talk Winds Indian Inc Angela Martin Our attends CNAPCSU Research Foundation PromotionWe alsowill Forum FREE Annual heldon Formore fsforumcfpanet Jewish Family Shelly Hahne Supervisor Hand Youth Pantry New JFS Tracey Existing Jennifers Benchmarks module Liliana Sandoval Benefits former Attend attending United Farm Workers Laura Urias Internal powerpoint Jodie Berger LSNC NILC CIPC refresher internal during complicated especially regarding Best studies inventory listings following seem important factors components consider Practice reinforcement seems way reinforce beyond helping teaching implementation vary greatly stay related continuous relationship Skillsbased active listening coalitionbuilding keep should emphasized Knowledge deliver act analysis recommend elements Shadowing Extending idea interact produce pleasant interaction Specialized countycommunity recognize ethnic agricultural rural farmworker migrant develop opposed AND INVENTORY
Congressional Hunger Center » Subject Areas » Domestic Federal Nutrition Programs
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