Como ya he dicho, he recibido muchas quejas de electores individuales, la mayoría de ellas centradas en las líneas aéreas, su trato de estos individuos y el hecho de que no reconociesen su deber de diligencia.
As I have said, I have had a lot of complaints from individual constituents, most of which centred on the airlines, their treatment of these individuals and their failure to recognise their duty of care.