in contracts with consumers; that the burden of proof be reversed so that it becomes the trader that has to demonstrate that terms outside the norm have been negotiated individually; and that contract terms be expressed in a clear and comprehensible way.
da prova seja invertido de forma atribuir ao comerciante a responsabilidade de demonstrar que as cláusulas excepcionais foram negociadas individualmente; e que as cláusulas contratuais tenham uma redacção clara e inteligível.