{"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "academic pressure", "situation": "I am very scared about next college semester it is frightening", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "Hi there, how can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I would like some help with the problem I am facing", "speaker": "usr"}, {"text": "OK, sure. Can you tell me what the problem is? I'll do my best to help.", "speaker": "sys", "strategy": "Question"}, {"text": "Well I am going into my next college semester next month, and I am very frightened about a calculus class I have to take. It's an honors course and I am very worried that I will not do well", "speaker": "usr"}, {"text": "I can understand that. It must be an important exam for you. Do you enjoy calculus?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I'm terrible at anything with numbers, myself!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I don't remember, I took an easy calculus course in high school but that was a couple years ago. I only got a B there, so I'm worried about taking an honors one. I have to take it for my degree goal", "speaker": "usr"}, {"text": "A B is a great result!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Are there any revision courses that you can access to help refresh your skills?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I don't think so, the campus is closed due to the pandemic. There are a few online tutors but they are almost always busy", "speaker": "usr"}, {"text": "This pandemic has really made it difficult to get anything done hasn't it.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do you know of anyone else who is looking to take the course that you got revise together with?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I always find it easier to work through things like this with someone else.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes the pandemic has affected many of my friends and their families, very difficult these times are.", "speaker": "usr"}, {"text": "No, none of my friends are taking the class/ none of them have ever taken calculus", "speaker": "usr"}, {"text": "There seem to be some really good online courses out there. It might be worth sending out enquiries to a number of tutors, asking them to get in touch as soon as they are free, and in the meantime working through something online to help build up your confidence?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That sounds like some good advice to me", "speaker": "usr"}, {"text": "Maybe I'll try working on it for my confidence like you said", "speaker": "usr"}, {"text": "I bet once you get into it again it will all come back to you. Sometimes getting started is the hardest part.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I think you're right!", "speaker": "usr"}, {"text": "Do you believe in me? That I will pass well?", "speaker": "usr"}, {"text": "I think that if you got a B once, you can do it again, and if you really want it, which you clearly do, you can do anything! Aim for an A, you can do it!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you very much you've been very helpful", "speaker": "usr"}, {"text": "God bless you have a good day", "speaker": "usr"}, {"text": "And you too, good luck!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "It was good", "seeker_question2": "Have a mute button because the message sounds are very loud", "supporter_question1": "No", "supporter_question2": "Sometimes I felt that I used more than one strategy in a single message but could only select one from the list. I started to send multiple messages instead."}