{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "I have been laid out for not performing. But the acutal situation is the customer was satisfied my service. But the expectation of the management was not to do that.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi !", "speaker": "usr"}, {"text": "Hi can I help you today? I am here to listen.", "speaker": "sys", "strategy": "Question"}, {"text": "Do you have anything happen recently that has you feeling badly?", "speaker": "sys", "strategy": "Question"}, {"text": "I am laid off.", "speaker": "usr"}, {"text": "Oh I am really sorry to hear that, DId you have the same job for a long time? That sounds very difficult to deal with.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I was attending a customer . He was having a grievance which I sorted out. But the management did not like that.", "speaker": "usr"}, {"text": "For the past 10 years I have been with this job.", "speaker": "usr"}, {"text": "Thank you for sharing and reaching out for support today. It takes a lot of courage and I commend you for taking the steps to reach out.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "!0 years is a very long time and I would think you have probably learned a lot working at the same place for that long. You're a dedicated employee.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I was okay with the previous manager. But recently a new young chap joined the duty. He was not experienced .He only is the reason for so.", "speaker": "usr"}, {"text": "That is really unfair and hard to deal with are you close to any famliy?", "speaker": "sys", "strategy": "Others"}, {"text": "I am not in any close to any family related to job.", "speaker": "usr"}, {"text": "Do you have any close friends to talk to about any new job prospects?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have few friends, I have been talking to them. They also tell I was not any wrong . For the experience and qualification, I will be getting a better job.", "speaker": "usr"}, {"text": "That is a positive outlook and is good to hear that you know you have skills to offer. Would you consider joining a new group at a church or something like that?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am so worried of the management taken action on me relying a new unexperienced manager.", "speaker": "usr"}, {"text": "I am sorry that you're feeling stress. Have you ever used writing as a tool to relax?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "My colleagues are also in contact with me. They are also having similar inconvenience as to how to perform?", "speaker": "usr"}, {"text": "I have some other relaxation like listening to music, gardening etc.,", "speaker": "usr"}, {"text": "Oh, wow then you do have a lot of contacts and some support or at least understanding. Music is a great way to relax and that id very positive in your life and current situation.", "speaker": "sys", "strategy": "Information"}, {"text": "I am so confident I will be having a better job within the next few months.", "speaker": "usr"}, {"text": "That is a great outlook. Thank you for sharing today.", "speaker": "sys", "strategy": "Information"}, {"text": "Meantime I try to learn new things to improve myself personally and professionally.", "speaker": "usr"}, {"text": "Thank you for reaching out today amd letting me listen.", "speaker": "sys", "strategy": "Information"}, {"text": "Do you have any suggestion for me? I always believe the third angle.", "speaker": "usr"}, {"text": "I would suggest getting a pet if you are up for it. They can be support animals.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is a good idea. But I dont like being close to any animal and letting them inside the house.", "speaker": "usr"}, {"text": "I can understand that feeling. I think maybe fish would be a distraction you may like to.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think motivation, self-development, getting more qualified is of my attention nowadays.", "speaker": "usr"}, {"text": "I understand and believe you have a great focus on a career. I am proud of you and your focus ability.", "speaker": "sys", "strategy": "Information"}, {"text": "Fish tank is a better option. I forgot that. That is why I am more believing in the third angle. Thank you.", "speaker": "usr"}, {"text": "You're welcome I can be available to listen or bounce ideas of off as much as you need.", "speaker": "sys", "strategy": "Information"}, {"text": "Talking to you I feel more relaxed and confident of me.", "speaker": "usr"}, {"text": "That is the goal and what we strive for. You are welcome.", "speaker": "sys", "strategy": "Information"}, {"text": "Okay. Thank you. Can I take a leave. Thank you for your valuable suggestions. BYE ! !", "speaker": "usr"}, {"text": "Bye, have a wonderful day.", "speaker": "sys", "strategy": "Information"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""}