{"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "job crisis", "situation": "My supervisor lied about having adequate coverage.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "sys", "strategy": "Others"}, {"text": "Hi.", "speaker": "usr"}, {"text": "How may I help you today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm feeling really angry.", "speaker": "usr"}, {"text": "Why?", "speaker": "sys", "strategy": "Question"}, {"text": "My supervisor said she would be in to help cover people on PTO and she never showed.", "speaker": "usr"}, {"text": "So your boss never showed up to cover people on PTO is that correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes", "speaker": "usr"}, {"text": "Did anybody ever get in contact with her and to see why she never showed up?", "speaker": "sys", "strategy": "Information"}, {"text": "Yes, she said she decided she was also taking PTO.", "speaker": "usr"}, {"text": "Even though she had already said she would help cover.", "speaker": "usr"}, {"text": "I understand how you are feeling because i would be angry to", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I feel like she should of let everyone know that before she decided to do that", "speaker": "sys", "strategy": "Information"}, {"text": "Agreed, but at this point I just need to get over it so I can help pick up the slack.", "speaker": "usr"}, {"text": "But i'm just so upset.", "speaker": "usr"}, {"text": "Have you personally had a conversation with her and tell her how you was feeling?", "speaker": "sys", "strategy": "Information"}, {"text": "No, i'm afraid to bring it up.", "speaker": "usr"}, {"text": "Don't be afraid to bring it up because you did nothing wrong", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "But what if she gets mad?", "speaker": "usr"}, {"text": "I don't see why she would get mad but if she does then just leave it alone and move on and just do your job", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is what i would do", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yea, I guess so.", "speaker": "usr"}, {"text": "I honestly do not think she will get mad just try to talk to her", "speaker": "sys", "strategy": "Others"}, {"text": "I would just let it go because to me it's not worth being mad over for a long time you have to just let it go", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I think I will. I guess i'm worried because I had already expressed my concern with having multiple people on PTO and she specifically said, \"it's okay because I can help cover\"", "speaker": "usr"}, {"text": "So she just completely disregarded what I said.", "speaker": "usr"}, {"text": "I understand she should of talked to you about changing her mind", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "So is it even worth bringing it up at all?", "speaker": "usr"}, {"text": "I mean you know it won't hurt to try to bring it up and see what happens", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "seems to me your boss is not doing her job right", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "The seeker randomly ended the conversation out of no where", "supporter_question2": "open the conversation with seeker in a bigger window or make the chat bigger"}