{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "My friend died in a car accident", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi. How are you?", "speaker": "sys", "strategy": "Others"}, {"text": "Hi, I'm sad", "speaker": "usr"}, {"text": "How are you?", "speaker": "usr"}, {"text": "I am ok. Been a busy day. More importantly your upset; what is going on?", "speaker": "sys", "strategy": "Question"}, {"text": "Good for you. My friend died few years ago. And it's so difficult for me", "speaker": "usr"}, {"text": "She was close to me", "speaker": "usr"}, {"text": "You mentioned that she died a while back. Has something stirred up the sadness recently?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "because it's close to her death", "speaker": "usr"}, {"text": "Oh. The anniversary. You made it clear you were close to her. Tell me about her. What was she like? What did she mean to you?", "speaker": "sys", "strategy": "Question"}, {"text": "She was my good friend. Always take caring of me and I the same way. We lived close to each other so we always hang out", "speaker": "usr"}, {"text": "She gave you a lot of meaning and filled your time fondly. I am taking it that after she passed you probably felt empty and lately it has been getting worse?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, it's true. It had happened with me", "speaker": "usr"}, {"text": "she was like my sister", "speaker": "usr"}, {"text": "I can understand that. My best friend died a few years ago and he was like my brother. Still does feel empty not having him around.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes, one day she was there with me and the next day she wasn't. It's so hard for anyone", "speaker": "usr"}, {"text": "I know that time it's the only way to move on", "speaker": "usr"}, {"text": "however it's so difficult for me", "speaker": "usr"}, {"text": "I take it that the loss was sudden and it was a shock to your system. So how have you been managing the sadness and grief since it happened?", "speaker": "sys", "strategy": "Question"}, {"text": "I try going out with my family and friend. Avoiding things that we used to do together", "speaker": "usr"}, {"text": "trying little by little", "speaker": "usr"}, {"text": "It sounds like your family is being supportive of you and you have a network. It seems to me that you really put a great deal of mental energy and fortitude into taking care of yourself. Is there anything else that could help you get thru this rough patch you can think of?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I don't know. Do you hav e any ideas?", "speaker": "usr"}, {"text": "I can think of a few. Physical activity even walking really helps people who are feeling down. But it does not work for everyone. I also know there are grief support groups but I do not know if they are open with the pandemic and everything. I also know that there are a lot of mental health services available for professional counselling if things are too much. I also heard that having things to do to fill your schedule helps like work or small projects to fill the day up. What do you think would work best for you?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Probably will be difficult to find one now. I'll try fill my schedule so I always have something to do.", "speaker": "usr"}, {"text": "And my mind won't be thinking so much of my friend", "speaker": "usr"}, {"text": "What things to you like to do that would benefit you to fill your schedule?", "speaker": "sys", "strategy": "Question"}, {"text": "Exercise, watching, a movie, play games,", "speaker": "usr"}, {"text": "So you have a toolbox of things you can do to stay busy to get you through this. You seem to have solved this problem for yourself. That is a strength right there.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, I think so", "speaker": "usr"}, {"text": "Thank you", "speaker": "usr"}, {"text": "You helped me a lot", "speaker": "usr"}, {"text": "Anytime. Stay safe and live well. -KJ the nurse", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. bye", "speaker": "usr"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": "I think that if there was a face to face webcam feature for certain users it would enhance the experience.  Seeing and talking to someone would probably be far more effective than messaging alone."}