{"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "academic pressure", "situation": "I want to get a proper qualification know work but I can't seem to find a course that meets my needs whilst I'm working . I can't afford to quit and I feel stuck.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello How can I help u today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello?", "speaker": "sys", "strategy": "Question"}, {"text": "Can you please state your issue?", "speaker": "sys", "strategy": "Question"}, {"text": "Have there, I have a work issue that I'm hoping you can help me with", "speaker": "usr"}, {"text": "Sure, How can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I want to get a qualification but I'm working full-time at the moment and I also work very long hours. the problem is the courses that I want to do a huge time commitment. I'm really angry that I can't seem to get better qualifications to improve my life, because I need to work and need the income to keep me going. I feel stuck and don't know how to get past this.", "speaker": "usr"}, {"text": "Working and going to school can be tough. It must be very stressful.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Maybe you can take less classes or hours at work?", "speaker": "sys", "strategy": "Question"}, {"text": "Or what are some ways you can relax after a long day?", "speaker": "sys", "strategy": "Question"}, {"text": "you are right this is very stressful. I've gotten used to the steady income and now we lie on it. the problem is I do work quite late hours so have limited time to study. any suggestions?", "speaker": "usr"}, {"text": "I would ask for lesser hours if you can or study during your lunch breaks.", "speaker": "sys", "strategy": "Others"}, {"text": "Perhaps I can ask for a different shift pattern yes, or reduce my hours. I may need to take a look at my finances and do a bit of recalculating. Have you ever had a situation like this?", "speaker": "usr"}, {"text": "I have not but I know people who are in your situation.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I wonder if there are courses and qualifications that you can get just by studying maybe an hour a day or an hour every other day?", "speaker": "usr"}, {"text": "I would look on sites like Skill share.", "speaker": "sys", "strategy": "Information"}, {"text": "You can learn a lot on there", "speaker": "sys", "strategy": "Information"}, {"text": "There maybe some free courses to but I'm not sure", "speaker": "sys", "strategy": "Information"}, {"text": "ok I've never heard of skillshare, is that a website where you can get more information about work based qualifications etc?", "speaker": "usr"}, {"text": "I think so", "speaker": "sys", "strategy": "Others"}, {"text": "Doesn't hurt to check them out.", "speaker": "sys", "strategy": "Others"}, {"text": "yeah that's very true. I've never heard of that before so thanks for the tip.", "speaker": "usr"}, {"text": "Youre welcome", "speaker": "sys", "strategy": "Question"}, {"text": "Is there anything else I can help you with today?", "speaker": "sys", "strategy": "Question"}, {"text": "also I'm not sure why this is making me feel so angry I think it's the stress of the situation. you mentioned what I can do to relax at the end of the day, do you think this will help see things more clearly?", "speaker": "usr"}, {"text": "Skill share can help you learn new skills and try out yoga or mediation.", "speaker": "sys", "strategy": "Information"}, {"text": "yeah I read that yoga I can be really good for your health and your mental well-being.", "speaker": "usr"}, {"text": "There is an app called Calm that you can use for free or you can pay for it to unlock new features.", "speaker": "sys", "strategy": "Information"}, {"text": "It can and it keeps you fit", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I didn't realise there was so much support available. thanks again for the suggestions!", "speaker": "usr"}, {"text": "You are welcome anything else I can help with?", "speaker": "sys", "strategy": "Question"}, {"text": "No that's great. Thanks for your help", "speaker": "usr"}, {"text": "Youre welcome have a nice day/night!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "i like being able to talk to another worker and to help them out.", "supporter_question2": ""}