{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "The feel of isolation during pandemic and being an immigrant without any family closeby.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {}}, "dialog": [{"text": "Hello?", "speaker": "usr"}, {"text": "Hello, how can I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I just need someone to listen to me. How are you?", "speaker": "usr"}, {"text": "I am doing well. What would you like to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "I feel really sad right now, I missed my family haven't seen them for 3 years now. I planned to see them this year but then this pandemic happens.", "speaker": "usr"}, {"text": "So you were planning to see them after three years but the pandemic has put a halt on that for the time being.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes that's right.", "speaker": "usr"}, {"text": "How far from you do they live?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm in the other side of the world. That is like more than 8000miles away.", "speaker": "usr"}, {"text": "Wow! That is a long way. This pandemic will pass in time so you can visit them.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I really hope so. Thank you. Merry Christmas.", "speaker": "usr"}, {"text": "Are you able to video chat with them? Possibly with skype, facebook messenger, or zoom. Seeing their faces on the screen could help to ease the sadness.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes I always do, plus it always reminds why I needed to be away from them. I am working hard to support my family. I envy families who are together during holidays.", "speaker": "usr"}, {"text": "I can sympathize with you, my sister, niece, and nephew live on the other side of the country, about 3000 miles away. I know it's hard to be so far away.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I hope you were able to see them.", "speaker": "usr"}, {"text": "What type of plans do you have when you see them?", "speaker": "sys", "strategy": "Question"}, {"text": "I am planning to bring them to nice places my parents never experiences traveling to nice places. They are getting old and want the best for my parents and siblings.", "speaker": "usr"}, {"text": "I hope this pandemic ends quickly so that you get to see your family soon.", "speaker": "sys", "strategy": "Others"}, {"text": "I hope too, Thank you for listening. Have a great day! I really appreciate it.", "speaker": "usr"}, {"text": "you can call them anytime your sad and missing them.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes I will. Thank you so much.", "speaker": "usr"}], "seeker_question1": "N/A", "seeker_question2": "N/A", "supporter_question1": "", "supporter_question2": ""}