{"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "ongoing depression", "situation": "COVID-19 has completely ruined my family's travel plans. Instead of travelling to see them, we have to stay home.", "survey_score": {"seeker": {"initial_emotion_intensity": "2", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "How are you doing today?", "speaker": "sys", "strategy": "Others"}, {"text": "Hi, I'm doing fine today, but just a bit annoyed...", "speaker": "usr"}, {"text": "I'm sorry to hear that, what's bothering you?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "My family was intending to get together for the Christmas season, but we had to cancel our plans.", "speaker": "usr"}, {"text": "I'm sorry to hear that, will you be spending the holidays with anyone?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I will be able to spend it with my mom, but I've basically been planning this trip for an entire year.", "speaker": "usr"}, {"text": "Do you live far away from your family?", "speaker": "sys", "strategy": "Question"}, {"text": "Plane tickets & everything, but COVID-19 has made me cancel all of these plans. Just annoyed and frustrated.", "speaker": "usr"}, {"text": "We live in Chicago & they live in Boston", "speaker": "usr"}, {"text": "I can understand that, covid has messed with so much this year.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "It's also cut into a few of my hobbies too. It amazes me how this year has turned out", "speaker": "usr"}, {"text": "Yeah, it's been a struggle for sure. I think not knowing how long we're going to be in this state of uncertainty is what makes it more difficult.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm glad that you understand. I feel like I'm not the only one anymore", "speaker": "usr"}, {"text": "I try to find the positives, which I'll admit get harder to find by the day. But trying to embrace a more simplistic lifestyle, being more present, etc.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yeah, being couped up in the house all day has been testing my patience", "speaker": "usr"}, {"text": "Yeah, we're not far from Chicago and the weather doesn't look like it's going to change that for a bit.", "speaker": "sys", "strategy": "Others"}, {"text": "I thought things were pretty complicated back then, but this is definitely simplified my choices, lol", "speaker": "usr"}, {"text": "Very windy today for me. I wanted to take my dog out for a walk & cheer up her day, but it's a little too windy for me here", "speaker": "usr"}, {"text": "Same here, I'd love to get outside as it usually makes me feel better but wind today and subzero chills tomorrow don't look promising.", "speaker": "sys", "strategy": "Others"}, {"text": "Ooooohhhhh, and chilly tomorrow too? Sounds like a lot to look forward too. I appreciate the headsup", "speaker": "usr"}, {"text": "But hey, tomorrow's Christmas eve, maybe you can zoom with some of your Boston family and try something new.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Sounds like a great idea! I will definitely try to catch up with them that way!", "speaker": "usr"}, {"text": "I may not be able to see them in person, but it sounds like a good alternative.", "speaker": "usr"}, {"text": "Yeah, a way to make the best of it.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I appreciate the support & thank you for your time.", "speaker": "usr"}, {"text": "No problem at all. Stay warm, stay safe and have a happy holiday!", "speaker": "sys", "strategy": "Others"}, {"text": "I feel a lot better now. Merry Christmas!", "speaker": "usr"}, {"text": "Merry Christmas!!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "Supporter was attentive!", "seeker_question2": "I think that it works well. No additional requests at this time.", "supporter_question1": "Very easy to talk to and relate to their feelings.", "supporter_question2": ""}