{"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "job crisis", "situation": "I was scheduled to take my vacation after next week on Christmas week but due to some people quitting my boss suggested that I will have to work , I will not work because I already have plans but I am afraid that if I don\u2019t work she will cut my hours when I come back", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi! How are you tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi! How are you tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "I am doing just great now", "speaker": "usr"}, {"text": "Sorry that typed twice.", "speaker": "sys", "strategy": "Others"}, {"text": "How about you?", "speaker": "usr"}, {"text": "I'm enjoying hearing the rain on the roof! Can I encourage you in some way?", "speaker": "sys", "strategy": "Question"}, {"text": "Well , I already made my mind up, I am not working during Christmas week because I already have plans and also because I requested this week off back on May , so it is not my fault some coworkers quit", "speaker": "usr"}, {"text": "You made plans for Christmas and a coworker quit? Are they asking you to work then?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, my manager said I should work and show I am a team player? I said what? You took your vacation week on thanksgiving and we all worked hard to cover you, it I not my problem that two teammates quit and you have to work harder during my absence", "speaker": "usr"}, {"text": "I can understand your frustration. You were a team player during Thanksgiving so saying you are not seems like he wants you to feel guilty.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Is this a company where you see yourself getting a promotion?", "speaker": "sys", "strategy": "Question"}, {"text": "Besides the only reason I am taking that week off is because my kids are coming home. My son lives in Chicago and due to Covid I haven\u2019t seen him all year and my daughter lives in Nashville and she used to come home often but also because of the pandemic , she has not been able to come as often as I would like", "speaker": "usr"}, {"text": "Family is important. I can imagine how excited you have been to see your children again.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "No, I have not hopes of promotion, I have been 18 years with them and I have straight told them I just want to work through my retirement in the same position", "speaker": "usr"}, {"text": "I have personally had to learn how to not buy into false guilt. If you had plans, then they can ask some people to help out. However, I would consider maybe being flexible one day or two, but not out of guilt, but out of concern. I would personally pray about it. It's a hard situation.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks for your advice , I think it all will work out, I think the \u201cbig guy\u201d aka as the owner will understand the situation", "speaker": "usr"}, {"text": "I'm sure it will all work out. I have been in that spot. You want to help, but not because they guilt you into it, that seems unfair.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Maybe they will offer double time? lol That would be nice.", "speaker": "sys", "strategy": "Others"}, {"text": "Exactly, she has to understand that life goes beyond work and I have been a very loyal worker for more than 18 years so I think she is trying to fight a fight where she definitely can lose", "speaker": "usr"}, {"text": "I was just discussing with my husband how many people want to try and intimidate us lately. Seems so many are stressed out. I hope you have a Merry Christmas and really enjoy your visit with the kids.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "At this point , I don\u2019t need the extra money , what I need is time to spend with my family and that\u2019s exactly what I am going to do", "speaker": "usr"}, {"text": "I agree with you! It has been a tough year. Jobs come and go, but family is forever! :D", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you and I wish you and your family a Merry Christmas and well a better year than 2020, that last one I am sure will be a very easy one", "speaker": "usr"}, {"text": "Thanks! :D", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "I liked chatting with the lady and encouraging her.", "supporter_question2": "I had some problems last night with the seeker not speaking English and making up fake problems. I have not had those hits approved and if you could help me with that, that would be helpful to me. Thanks."}