{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "My company laid off 10% of the workforce and another 10% has been furloughed.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello. What would you like to discuss today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi my company laid off 10% of the workforce yesterdsy and I'm worried I", "speaker": "usr"}, {"text": "I'm next", "speaker": "usr"}, {"text": "My goodness. I know that's very difficult to handle. Are you feeling anxiety?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, I'm really nervous about what's happening. Based on who they let go, I think I'll be next because of tenure and experience level.", "speaker": "usr"}, {"text": "So would it appear that they are laying off the people who have been there the shortest time first?", "speaker": "sys", "strategy": "Question"}, {"text": "Well it's a mix of tenure and department. They also furloughed another 10% of the workforce as well so we're 20% smaller now", "speaker": "usr"}, {"text": "I know this is a terrible time to be laid off from your job. Do you feel that you have a contingency plan if you are one of those who is laid off?", "speaker": "sys", "strategy": "Question"}, {"text": "No and we are in a worse position. My wife was laid off from her job 3 months ago. I'm the only breadwinner right now", "speaker": "usr"}, {"text": "Oh my goodness. Will either of you be able to claim unemployment while you search for new jobs? My brother was recently laid off and he's considering out of state options to hopefully find a job sooner. While that's certainly not an option for everyone, his unemployment is helping to keep his family afloat.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah my wife filed and we just started getting it but it's nowhere what she was making of course. But yeah we can at least pay the electric bill and stuff.", "speaker": "usr"}, {"text": "Ok, well that's one small thing to help. Are you a renter or owner? As there are a few programs available to help with mortgage payments.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm an owner. What kind of programs?", "speaker": "usr"}, {"text": "Check on the government page for your state. It's usually your state.gov an example is Utah.gov. Google it. Most states have aid available but a lot of people just aren't aware of it.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "oh ok that's a good point. I will definitely go look for it after this discussion", "speaker": "usr"}, {"text": "I hope you can find the assistance you need. Is there anything else you'd like to discuss?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yeah how can I make more money on the side?", "speaker": "usr"}, {"text": "it's sort of why I'm here but it is so hard finding anything good", "speaker": "usr"}, {"text": "As there are a lot of people who've lost their jobs the pickins' are quite slim. But being as the holiday season is upon us. I do knwo there are several stores hiring for seasonal help. Also, Amazon is hiring for customer services reps to work from home I've heard.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "oh cool, that's good to know. Well, I appreciate all your help. I hope you and your family stay safe during the holidays!", "speaker": "usr"}, {"text": "If it's in your area Instacart is also hiring shoppers and delivery drivers. Is that something you might be able to do?", "speaker": "sys", "strategy": "Question"}, {"text": "I haven't tried Instacart but I did sign up for Uber but it's been hard to get gigs. It's really cutthroat out there", "speaker": "usr"}], "seeker_question1": "It does take some time to get matched up.", "seeker_question2": "Have a higher base.", "supporter_question1": "", "supporter_question2": ""}