{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "I lost my grandmother to COVID in March and I still feel the sadness weighing down on me.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello. I am okay. I have been grieving the loss of my grandmother so I've been a little down lately.", "speaker": "usr"}, {"text": "I am so sorry for your loss... When did this happen?", "speaker": "sys", "strategy": "Question"}, {"text": "This happened in May. I had to think about it for a moment because I was thinking it was March. It was May. This year has completely thrown me off. She passed away in May.", "speaker": "usr"}, {"text": "Sorry for sounding redundant. I have just haven't been myself.", "speaker": "usr"}, {"text": "Wow that is horrible, and you don't sound redundant at all.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thank you.", "speaker": "usr"}, {"text": "I understand that loss is a painful thing to go through and can take us a while to learn to cope with it.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I take it you two were close?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That is true. I know the time will heal but it is painful.", "speaker": "usr"}, {"text": "We were very close when I was younger however for the past 15 or so years she was in a home in a different state.", "speaker": "usr"}, {"text": "I didn't reach out to her much. I regret that.", "speaker": "usr"}, {"text": "I am kind of ashamed that I did not make more of an effort.", "speaker": "usr"}, {"text": "I completely understand that. It is important to be able to let yourself heal.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That is one of the hard parts for me. I don't take enough time for myself.", "speaker": "usr"}, {"text": "Don't beat yourself up over things that we can't control.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What do you mean?", "speaker": "sys", "strategy": "Question"}, {"text": "Thank you. That was nice to hear that.", "speaker": "usr"}, {"text": "Sorry if that was confusing. I mean I don't take time for myself to heal because I feel so guilty that I didn't talk to her in the end.", "speaker": "usr"}, {"text": "Should I just accept it?", "speaker": "usr"}, {"text": "I think that you need to understand that things happen about of our control and to not just accept it and forget it, but maybe put a day aside every year to celebrate her life.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "That is a good idea.", "speaker": "usr"}, {"text": "I do plan on taking a small trip to celebrate her life.", "speaker": "usr"}, {"text": "My grandmother was amazing, and loved burritos, so we used to make them together. After she passed, we started making them as a family in order to celebrate the life she had and memories of her.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That such a precious memory to have.", "speaker": "usr"}, {"text": "That helps us all remember not her death, but her life and the good memories in a way that would show her how much you do care.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Do you celebrate Christmas?", "speaker": "sys", "strategy": "Question"}, {"text": "You're right. I think something along those lines would make me feel her death in a different light. Make it into something enjoyable to remember her and not feel guilty. She wouldn't want that. Sometimes it takes an outside view to see. I appreciate your kind words.", "speaker": "usr"}, {"text": "Yes, I do. Do you?", "speaker": "usr"}, {"text": "Merry Christmas!", "speaker": "usr"}, {"text": "I do, Merry Christmas to you too!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I keep forgetting it's today. This year has just been so different", "speaker": "usr"}, {"text": "Thank you!", "speaker": "usr"}, {"text": "It has been a very different year, I am glad we are nearing the end of it.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am glad we are nearing the end of it too.", "speaker": "usr"}, {"text": "I appreciate you being there for me. It was nice to have someone to talk to.", "speaker": "usr"}, {"text": "Is there anything else I can help you with?", "speaker": "sys", "strategy": "Information"}, {"text": "No. You have helped with everything I needed.", "speaker": "usr"}, {"text": "Thank you.", "speaker": "usr"}, {"text": "I understand that I am glad to listen. It helps me just as much.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No problem you have a great rest of this year!", "speaker": "sys", "strategy": "Others"}, {"text": "It was pleasant speaking with you. I hope you have a wonderful rest of your day! You too! Thank you!", "speaker": "usr"}, {"text": "Thank you! Enjoy!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I liked that the conversation seemed natural while remaining respectful.", "seeker_question2": "Nothing that comes to mind. I enjoyed doing this.", "supporter_question1": "It was good", "supporter_question2": ""}