{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I am worried my child is not keeping up with his class.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how may I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am worried my child is falling behind in school.", "speaker": "usr"}, {"text": "what makes you worried?", "speaker": "sys", "strategy": "Question"}, {"text": "His scores are not in line with where he should be.", "speaker": "usr"}, {"text": "what grade is he in?", "speaker": "sys", "strategy": "Others"}, {"text": "He is in 4th grade.", "speaker": "usr"}, {"text": "How is his report card looking?", "speaker": "sys", "strategy": "Others"}, {"text": "Ok. Average to below average. He has a good heart but he just doesn't like school.", "speaker": "usr"}, {"text": "I can understand that. I hated school to.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Have you tried talking to his teacher?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I worry that he is falling behind. I think he will be ok but I also worry about him.", "speaker": "usr"}, {"text": "We have talked about a month ago. His current teacher is out with a medical condition so with remote learning and and her being out, it has been tough.", "speaker": "usr"}, {"text": "I know how you feel of course you going to worry because that is your child and you want him to do his best in school", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah. Do you have children? Have you gone through this in the past?", "speaker": "usr"}, {"text": "Have you recommended getting a tutor for him?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No i have no children but i can understand where you coming from", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "We have gotten him tutors in the past and it helps. I am not sure I could do a tutor with COVID-19.", "speaker": "usr"}, {"text": "you are right. Have you tried helping him with his work?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Has he showed you his trouble areas?", "speaker": "sys", "strategy": "Others"}, {"text": "I have. He has been ok with it but he gets frustrated when he gets pushed. I am trying to figure out where that line is and not upset him.", "speaker": "usr"}, {"text": "Yes, we get progress reports and the areas he needs help in.", "speaker": "usr"}, {"text": "i understand. have you had a talk with him about his progress in school and tell explain to him why school is important", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have talked with him. I think I just need to be more firm with him. I just don't want the fights!", "speaker": "usr"}, {"text": "yes being firm with a child will sometimes help them understand", "speaker": "sys", "strategy": "Information"}, {"text": "He can have huge blow ups. I guess I just need to put on my big boy pants and deal with it.", "speaker": "usr"}, {"text": "also i remember when i was in school my parents did this thing to where they would reward me with a toy or going to my favorite place if i got good grades and that actually worked for me it made me want to do my work and get good grades.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "sometimes something like that will help with children and sometimes it wont", "speaker": "sys", "strategy": "Others"}, {"text": "Ha! I just bribed him yesterday with a video game if he aces his upcoming tests. Thanks for your help!", "speaker": "usr"}, {"text": "you should see how that goes and take it from there.", "speaker": "sys", "strategy": "Others"}, {"text": "I will, thank you.", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}