{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I am failing in my learning because of COVID. It is very stressful.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello there. What is on your mind today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am stressed because I must learn through classes on ZOOM instead of a regular class.", "speaker": "usr"}, {"text": "What is it about the Zoom classes that you find stressful?", "speaker": "sys", "strategy": "Question"}, {"text": "I am learned Excel, and the teacher is presenting her excel sheet, but Zoom is on my phone and it is hard to learn on a tiny screen.", "speaker": "usr"}, {"text": "learning*", "speaker": "usr"}, {"text": "I can relate to that totally. I have had a hard time learning Zoom too. Mostly I have trouble with the audio though. It can be frustrating", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It is frustrating, and last week, I had a panic attack shortly before class started. My ears were pounding and I could hear nothing the instructor was saying through my earbuds.", "speaker": "usr"}, {"text": "I know that is very difficult. When our anxieties take over it can be hard to think clearly.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Have you tried casting the zoom on to a larger screen?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. It is also hard to concentrate when my nephews are at home. Most of the monitors and TVs are taken by other household members, but I think I will buy another monitor.", "speaker": "usr"}, {"text": "I think getting yourself a new monitor is a great idea!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have a laptop, but I need it full screened for Excel and Zoom takes up too much space, so that is why I had it on my phone. But I think a second monitor is an excellent idea, thank you.", "speaker": "usr"}, {"text": "In the meantime, take some deep breaths when you feel yourself start to get anxious. It may be helpful to explain the situation to your teacher as well", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I agree!", "speaker": "usr"}, {"text": "It sounds like you are trying to solve the issue but get overwhelmed like we all do. I think you are doing a great job. All of this new stuff is difficult to learn", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you so much for your help.", "speaker": "usr"}, {"text": "I will tell my teacher as well.", "speaker": "usr"}, {"text": "You're welcome!", "speaker": "sys", "strategy": "Others"}, {"text": "Are there any other things on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I think it's hard to concentrate when others are at home during covid.", "speaker": "usr"}, {"text": "Nephews are learning from home as well, but they get breaks and they try to get my attention when I am trying to study.", "speaker": "usr"}, {"text": "Have you tried explaining to them that you are trying to study?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, but they are rowdy.", "speaker": "usr"}, {"text": "I can see where that would be frustrating", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I think I will ask my sister if I can use the laundry room as a little office so that I can close the door.", "speaker": "usr"}, {"text": "Have you tried asking their parents to speak with them ?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is a great idea!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, I will try to resolve something with her. Thank you.", "speaker": "usr"}, {"text": "You're welcome!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "None", "seeker_question2": "None", "supporter_question1": "", "supporter_question2": ""}