{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "Sleep Problems", "situation": "Every night I try to go to sleep and I am actually tired but once in bed I cannot stop thinking about tons of things and I cannot fell asleep.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, how are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hey! Thank you for contacting me. Not too bad so far", "speaker": "usr"}, {"text": "What about you?", "speaker": "usr"}, {"text": "I am amazing thanks, the sun is shining. Today is a good day! So how can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "Lucky! It's raining and windy here!", "speaker": "usr"}, {"text": "I am having this constant problem where I am really tired and so I go to bed but I cannot fall sleep for sooo long", "speaker": "usr"}, {"text": "I am sorry to hear that, I used to have sleeping issues as well. What do you do in the hour leading up to bed time and what do you do in bed before you sleep?", "speaker": "sys", "strategy": "Question"}, {"text": "I tend to watch TV or check my phone, once in bed I just try to relax and close my eyes", "speaker": "usr"}, {"text": "I made a rule in my house where we cannot use any technology 1 hour before bed time. We read a book for example.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That might be something you can start to implement in your schedule. Cutting out technology 1 hour before bed time.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think that is a good rule, I have to recognize I use too much technology specially towards the evening/night", "speaker": "usr"}, {"text": "I will try to stop all that and have a read tonight, what about if that does not work? Have you tried anything else?", "speaker": "usr"}, {"text": "Don't feel bad, we all do it in this day and age.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you", "speaker": "usr"}, {"text": "I also have a playlist of what's known as \"white noise\". Think of rain falling on the windows, a stream of water flowing, birds tweeting. This is what I listen to while I'm lying in bed waiting to go to sleep. You could try this as well.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes! Thank you for that. I do love music and also the sound of the nature, it relaxes me... so I think that can work", "speaker": "usr"}, {"text": "I don't want to have to take pills to sleep or something like that if I can avoid it", "speaker": "usr"}, {"text": "Sometimes sleep issues are not about you doing something wrong, just about how you can set your mind in a better place.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "No 100%, you shouldn't take pills unless its absolutely necessary, and I don't think it is right now. I think you can do this without pills.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Absolutely, I agree with you. Thank you for your support. I believe I can create a much better sleeping routine", "speaker": "usr"}, {"text": "But it's just so easy to take the phone and start browsing news or check up funny videos", "speaker": "usr"}, {"text": "No problem at all, its my pleasure. I believe you can as well :)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "When did you have this same issue, long ago?", "speaker": "usr"}, {"text": "Yes about 2 years ago I started to have sleep issues. I noticed the phone was the first thing I picked up after waking up, and the last thing I put down. It is terrible what technology and social media does to us.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes about 2 years ago I started to have sleep issues. I noticed the phone was the first thing I picked up after waking up, and the last thing I put down. It is terrible what technology and social media does to us.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I know! Thank you for your help and sharing your insight", "speaker": "usr"}, {"text": "It has been very useful and it's good to know it worked for you", "speaker": "usr"}, {"text": "I will try tonight", "speaker": "usr"}, {"text": "Thats what I am here for :) I hope you have a great day my friend!", "speaker": "sys", "strategy": "Others"}, {"text": "And you too! Lovely talking to you", "speaker": "usr"}, {"text": "Have a nice day ahead", "speaker": "usr"}, {"text": "Thanks you too.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}