{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "My Father passed away last year I have been caring for my Mother  because we lost his income we know have to move and I have been out of work. Also we are both covid high risk", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hi", "speaker": "usr"}, {"text": "Hello, How are you?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm ok doing best I can with all that's going on", "speaker": "usr"}, {"text": "could you tell me more about that?", "speaker": "sys", "strategy": "Others"}, {"text": "well last year my father passed he was sick for a while", "speaker": "usr"}, {"text": "now that we lost his income and Im out of work we need to move to a much smaller home", "speaker": "usr"}, {"text": "I'm very sorry to hear that. Do you know where you are moving?", "speaker": "sys", "strategy": "Question"}, {"text": "thats also been an issue we sold our house an found one but our buyer has been asking for more and more concessions and we are under the wire I dont want to lose the house we are buying because our buyer is asking for more and more", "speaker": "usr"}, {"text": "That is a difficult situation. Have you been working with a realtor?", "speaker": "sys", "strategy": "Information"}, {"text": "yes and well she has been useless to us, so we are hoping to close in couple days im on pins and needles so mush stress now also packing and caring for my mother", "speaker": "usr"}, {"text": "I was hoping to avoid having to move but since im out of work and covid it has to happen", "speaker": "usr"}, {"text": "Yes, your Realtor should be more helpful than that. My best advice is to stay calm. You are making the correct decisions so far. It is difficult, but you are managing it very well.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thanks I have not been sleeping feeling so beaten down", "speaker": "usr"}, {"text": "Sometimes life will throw challenges toward you, and all you can do is make the right choices, one at a time. Sounds like you are making the right choices to get back on your feet. I'm sure you will be there in no time.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I hope so this last year has been a nightmare my father was so sick for so long and now with covid im so scared I or my Mom will get it", "speaker": "usr"}, {"text": "Are you taking the right steps to stay healthy? Wearing a mask, avoiding large gatherings, and social distancing?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes but with moving we have had people in our home and will have movers hoping they have been safe", "speaker": "usr"}, {"text": "Good point. Since you hired them, you can establish expectations with them that they take the right precautions to keep you and your home healthy.", "speaker": "sys", "strategy": "Others"}, {"text": "yes thats true I hope I have been grinding my teeth at night I just cant wait for this all to be done", "speaker": "usr"}, {"text": "Tell me about your job search. Also, what experience do you have?", "speaker": "sys", "strategy": "Question"}, {"text": "CSR but with covid its been hard also I have to be around for my mom", "speaker": "usr"}, {"text": "honest im scared to be in any public setting", "speaker": "usr"}, {"text": "Does CSR stand for Customer Service Representative?", "speaker": "sys", "strategy": "Question"}, {"text": "yes sorry it does I also have some banking under my belt but have been out of work for couple years because I was caring for my father", "speaker": "usr"}, {"text": "he needed 24/7 my moms not as bad but needs help", "speaker": "usr"}, {"text": "Well, CSR and experience in Banking must mean you have some skills that are in high-demand. Many companies need CSR's, and Banks are always hiring. Skills needed for CSR are very translatable to other customer service jobs, sales, and more!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes I know if I could find something where I could work from home thats would help but sometimes I just feel like giving up and going back to bed", "speaker": "usr"}, {"text": "I'm sure you will find something very quickly.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thank you I hope so it helps to just talk about it", "speaker": "usr"}, {"text": "also, many companies have shifted their workforce to work from home, so you are even more likely to get a service position in a work-from-home environment,", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have been looking but till after the move things have been all out of wack", "speaker": "usr"}, {"text": "I see, so it sounds like you need a job search tool that will save you time. I'd recommend putting your profile on LinkedIn, and/or checking a job aggregator like Indeed or Glassdoor. There, you can view and apply for several jobs. I recommend applying and interviewing for several positions at the same time to improve your odds. I'm sure you will get one.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes I have o some of those thanks I will just have to cross my fingers", "speaker": "usr"}, {"text": "Glad to hear. Sounds like your are doing all the right things.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thanks and thanks for listening it has helped", "speaker": "usr"}], "seeker_question1": "was good", "seeker_question2": "nope", "supporter_question1": "no", "supporter_question2": "no"}