{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "My friend has passed away and I'm struggling to deal with the grief.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello, how are you today?", "speaker": "sys", "strategy": "Others"}, {"text": "My friend has passed away and I'm having a hard time dealing with it at the moment.", "speaker": "usr"}, {"text": "I'm so sorry to hear that. I've had a close friend pass away years ago, and I understand it is a hard thing to deal with.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes we were close, the funeral was a few weeks ago. I miss him", "speaker": "usr"}, {"text": "Do you have other friends there for you to help you through this tough time?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes I do have a few friends, actually we have some friends in common but I don't want to burden them with my sadness. Maybe I'm being soft?", "speaker": "usr"}, {"text": "I doubt if they would see you as being soft. Maybe your mutual friends would like someone to talk to as well? You could perhaps share some stories about your friend and cheer each other up.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think it would help to think of the good times yes. the only problem is this could leave me feeling a lot more sad. I know my friends miss him too so maybe we could link up?", "speaker": "usr"}, {"text": "That's a great idea. You could help each other and celebrate his life, keeping his memory alive.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I was thinking of starting a Facebook page but I know that trolls can Target those.", "speaker": "usr"}, {"text": "That's a great idea. Maybe have a Memorial Service in his name at a place he frequented often, this way, no trolls and all the people who knew him could share their personal stories about him.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yeah that's not a bad idea. also may be speaking to somebody about it might help, I'm just reluctant at the moment as I don't want to appear weak.", "speaker": "usr"}, {"text": "Let me reassure you that you would not appear weak. Death is something that everyone deals with in their own ways, and talking to someone about it could be the best way for you to deal with these emotions. Have you felt like giving up or extreme depression after his death?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "thanks for your concern by once a extreme depression or giving up. it's more just a constant sense of grief that just doesn't seem to go away. I think I will get over in time. I just wonder what I can do to speed that process up?", "speaker": "usr"}, {"text": "It sounds like you're going through the normal grieving process and that time and talking about it can be of a huge help.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "You have taken the first step of healing by speaking with me about it. That is admirable!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thanks for that. it's good to know that this is normal and if it carries on I think I speak to somebody about this in more detail.", "speaker": "usr"}, {"text": "I'm glad to hear that. I wish you the best and believe you will get through this!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thanks for your kind words and positivity it really helps", "speaker": "usr"}, {"text": "No problem. Is there anything else I can help you with?", "speaker": "sys", "strategy": "Question"}, {"text": "no that's it thank you very much for your help", "speaker": "usr"}, {"text": "All the best.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "It was sometimes hard to categorize each comment, due to there being more than one suggestion with each.", "supporter_question2": "See the above comment."}