{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I recently made a mistake at work that I could get in trouble for, and I am nervous to approach my manager about my mistake.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello! How may I support you today?", "speaker": "sys", "strategy": "Others"}, {"text": "Hi there, I am currently going through a kind of job crisis and I'm not sure how to move forward.", "speaker": "usr"}, {"text": "I can totally understand how frustrating a job search can be. I was recently in the job market as well, as my contract was not extended due to budget reasons!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Is your line of business affected by Corona virus pandemic?", "speaker": "sys", "strategy": "Question"}, {"text": "I actually have a job, but I made a mistake and I think I could get in trouble and I'm not sure how to approach my manager about the mistake I made.", "speaker": "usr"}, {"text": "It is, we have been working from home since March. I actually started my job working from home, something that wasn't expected when I was first hired.", "speaker": "usr"}, {"text": "Ok, apologies for my earlier assumption! May I please know more details about the nature of your problem?", "speaker": "sys", "strategy": "Question"}, {"text": "Thats ok! We had been given a deadline for end of day this upcoming monday to have a number of projects completed. Some projects take only part of day to complete while others take multiple. I made the mistake of prioritizing the ones that take less time to be sure I was able to get as many done as possible. I in turn, forgot to start the other projects that take a couple of days until friday (yesterday) so now these couple of projects wont be done by the deadline.", "speaker": "usr"}, {"text": "Ok, if I understand correctly, you prioritized some work to be done later, which unfortunately had an earlier deadline, is that correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes essentially. They all had to be done the same day, but I prioritized the work that took less time in order to get more of them completed. So now these ones that take longer (with the same deadline) wont be finished in time.", "speaker": "usr"}, {"text": "I'm worried about talking to my manager about this.", "speaker": "usr"}, {"text": "I know the mistake I made, but I'm afraid that won't be enough to make up for my mistake.", "speaker": "usr"}, {"text": "We all make mistakes, don't we? Don't worry too much about it. Just be honest to your manager regarding what transpired.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "The way you feel bad about it while chatting with me, I am sure you are a great employee that wants to make things right.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "We do, and its my first mistake in the 8 months I've been working here.", "speaker": "usr"}, {"text": "I am sure it's a honest mistake and let your manager know that you will be better at time management and prioritization moving forward.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Oh thank you thats kind of you to say.", "speaker": "usr"}, {"text": "That is good advice.", "speaker": "usr"}, {"text": "You tell him that this has been a valuable lesson and you have learned a lot from it. And that this mistake would not happen again.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "If your manager is a leader and not a boss, he would appreciate your honesty and give you chance to rectify. Otherwise, at least, you now know what type of manager you are working for!", "speaker": "sys", "strategy": "Information"}, {"text": "you are so right!!", "speaker": "usr"}, {"text": "thank you for putting this all into perspective", "speaker": "usr"}, {"text": "I have been in similar situation a lot. All the best :)", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thank you again, have a great evening :)", "speaker": "usr"}, {"text": "You're welcome. Take care!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "This task was great, and very helpful.", "seeker_question2": "No everything was great.", "supporter_question1": "", "supporter_question2": ""}