{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I have this certification program I took about two years ago that allowed me to be marketable out there and it's about to expire. I'm currently under pressure to retake the certification and I'm not quite ready. I will loose my license if I don't , time is running out and I currently feel lost in the predicament I have found myself.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hi! Are you having a good day?", "speaker": "sys", "strategy": "Question"}, {"text": "doing well, but it could have been better, how are you doing ?", "speaker": "usr"}, {"text": "I am okay thanks. Do you have anything specific that you'd like to talk to me about?", "speaker": "sys", "strategy": "Question"}, {"text": "yes, I'm currently under pressure to retake a work certification program that is about to expire. I'm not quite ready and I'm about losing my mind as time is fast approaching.", "speaker": "usr"}, {"text": "I see .. so you feel that you will not be able to pass this program at the current time?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "exactly and I'm afraid of losing my license if I don't, I feel like I'm in a bind", "speaker": "usr"}, {"text": "Is there any possibility of postponing this till a later date? For one thing the world situation is very insecure at the moment and you have the right to say that you just feel that you want to self isolate right now", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Are you a member of any sort of union that might be able to liase on your behalf? There are plenty of organisations out there", "speaker": "sys", "strategy": "Information"}, {"text": "My biggest fear is that they are bringing in a newer version of the exam which will require a lengthy time that I don't have to prepare, I will be better off taking the current version, I feel overwhelmed", "speaker": "usr"}, {"text": "Okay, well, firstly I think it's a good idea to try to stay calm and not let yourself be overwhelmed. Is it possible to get any sort of tuition to prepare for the exam?", "speaker": "sys", "strategy": "Others"}, {"text": "No I'm not. It's tough for me right now", "speaker": "usr"}, {"text": "I am very sorry. I remember very well the stress of exams and the horrible feeling that you might fail.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks for the understanding, the tuition is on me.", "speaker": "usr"}, {"text": "My only option now will be to take time off from work and see if I can get myself ready in the little time I have", "speaker": "usr"}, {"text": "I can tell how insecure you are feeling about this. Does it help to let you know that you are not alone?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, it helps I'm just hoping the company I work for will understand and give me the time off", "speaker": "usr"}, {"text": "Are they normally understanding of things like this? Do you have a good boss?", "speaker": "sys", "strategy": "Question"}, {"text": "yes, I have helped them a couple of times when they are hard pressed on something and needed my help. I'm hoping they reciprocate and bail me out as that's my only hope.", "speaker": "usr"}, {"text": "It sounds like they are pretty reasonable. I really hope that it goes well for you. Thanks for talking and all the best.", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks for listening to me and offering the support, it helped me think it through", "speaker": "usr"}, {"text": "I am really glad to hear it. All the best to you.", "speaker": "sys", "strategy": "Others"}, {"text": "thank you , it's been nice chatting with you .", "speaker": "usr"}, {"text": "Please remember to take the survey :)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No , I feel like my problem is half solved now.", "seeker_question2": "Not that I can think of at the moment.", "supporter_question1": "", "supporter_question2": ""}