Title: Hardware Installation Guide.pdf
purpose Returned units are repaired or replaced from a stock of reconditioned units. All returns must be accompanied by a return authorization number (RMA) obtained from the Lenel customer service department prior to returning or exchanging any product. The RMA number must appear on the outside of the shipping box and on the packing slip. Any items returned without an RMA number will not be accepted and will be returned at the customer's expense. All returns must have transportation, insurance, and custom brokers' fees prepaid.