Title: Hardware Installation Guide.pdf
“Invalid Card Format” alarm on magnetic cards encoded with application softwareHardware Installation GuidePossible Causes:Panel memory in the software configuration must match the physical memory on the board. If unsure of panel memory, use “display panel capacity” in the Alarm Monitoring options menu to verify proper configuration.“Keypad type” in reader software configuration is incorrect. Refer to reader documentation for output format.“Reader type” in software configuration is incorrect.If using the dual interface module, be sure to specify RDR2 in the settings for RDR1.If interface module is incorrect (dual configured as a single), you will need to delete the reader entirely and add it again as a new reader.Restarting Alarm Monitoring may be necessary to view the reader online.When using the “allow multiple selection” feature, all settings for the selected readers will be configured identically, not just the ones you modify. Use with caution.