if you’d like to ask your guests something specific, you can write your own label or question in the "post-purchase question" box. but that usually stems from not giving a whole heart when they are home, a mistake many climbers make. when someone does that, do you want to use their service, or do you want to throw your phone at the wall every time they message you? there is no set path and symptoms will progress with each person differently. don’t have previous product marketing experience? tour guide meet you at the airport and transferred to the hotel. 