i’m always drawn to films and plays where it’s about what’s not said as much as what is said. but, as i kept writing and got to the middle of the book, i got to reveal more and more of my character's past, and things that i mentioned in the beginning finally would make sense to the reader. i rarely see "air frost" being thrown around. so how can you deliver more and add outrageous value to your company? but simply cruising along is not going to help me progress either at the bar or in some other future career. 