their work. if the soap and hot water are working, the water level should begin to lower in the toilet bowl.
the water may not drain. check how high the water level is in the bowl to see if you have room to try the treatment again.
repeat adding soap and water to the bowl if possible. if you are sure the toilet won’t flood your bathroom, pour more soap into the bowl. heat up more water, then add it to the bowl as well. you can do this several times as long as you have room in the bowl.
if the water looks like it’s about to overflow, stop and consider trying 