we love all the trees, and the continued planting of new ones, and all the wonderful little birds that live there. this is why some fairies may appear to have wings while others may not. have you tried calling the general number and asking for customer relations? it’s possible this was a deliberate stylistic choice, and when it works it works well. it could allow you to enter with more safety. it was first used in the 1600’s. allow us to worry about the details so you can enjoy the process and savor that special day! nothing spectacular, but simple, fun, and entertaining. 