auto glass warehouse for your repair or replacement is to call our office directly, as it is possible that your agent or company may suggest using a 800 claims number for your services. if you speak to your agent or insurance company first, be sure to tell them you would like to use auto glass warehouse to service your windshield replacement or repair claim, even if they suggest using the 800 claims service. even though our company is included within the 800 claims service, there is no guarantee that you will receive service through our company as the 800 claims service randomly chooses the company to send the work order 