of the beading had gotten caught, causing it all to pull.
the worst part of the whole experience was the staff. i was told if i produced a copy of my receipt for the dress they would give me the insurance claim forms. that the process takes between six and 10 weeks and there was nothing else they could do.
i stormed out of the shop and burst into tears. i had to find an alternative dress. i was lucky i was able to find another dress, it was nothing like the original but was still fine. when we returned from our honeymoon there were three demand notices from the dry cleaner 