we explained how the program works and its requirements. after that there is very little in way of support. he will find extra money to fill the gap. to unscrew three nuts in the middle of the case and where is available, to take out a fixing ring. things have to be done in order. i am the one who knows her and her needs more than anyone else, and i am the one who has to make sure those needs are being met. come on down to shop and let us load you up. 