your site is because right then – at that moment – they were interested and wanted to learn more. much like talking to an apple genius, you choose to go to the apple store to start that conversation. as a customer, you’re more receptive and engaged. as a business, you don’t need to win somebody’s attention, because the customer has already volunteered it.
starting the interaction on the right foot leads to a much more natural and productive conversation.
with our new live chat product, starting a conversation only takes one click, we don’t force you to submit any personal details, it’s up to you to choose if and when you share 