might comment on something in their basket and ask, “do you like that brand?” or smile and say, “so how’s your day been?” we won’t wait for an opening to tell them about our day, but comment on what they say, and get them talking. i do this frequently because a sad, unhappy looking person now has a smile on their face, and that makes me feel good.
what if we’re the only person they talk to that day, or the only person who’s nice to them?
great doors are hung from small hinges. we may never know if our small kindness of saying, “hi,” to someone as we go in and 