i also met new guides that i was not aware i had, and each guide was very specific in their messages of love and purpose to me. if they drop out of the top 20, we bring in the city that replaces it and track that cities population. and did you know that you don't have to say anything out loud, because your pets can read your mind? we set a time slot and we will not be late we have a reputation that is great for service and customer satisfaction. as you can see we are just getting started. 