this charge is for the time and labor involved to visit your site and will be applied as a credit to your project should you decide to have the work completed. furthermore, you are obliged to support the provider in the defense of such claims. this is not only referring to manual labor or other forms of highly physical work, but even office work! this should handle the "stolen" issue. so i'm thinking of hitting that up. word gets back to your bosses that you let a swear word slip during an office party? 