also handle 24 hour emergency services. this does not always work out well in an emergency situation as in one case where the owner could not reach the cleaners on thanksgiving day to ask for assistance with an emergency at their vacation property. the guests called the owner to report that the breaker would not flip back on and they had a stuffed turkey in the oven that they could not cook. the cleaners were at a family gathering and did not hear the phone. with no assistance from the owner, the rental guests tried to use a heavy duty extension cord they found in the garage to run the 