the guards opened the doors to the dining hall , neither one looking her way . a couple passes me after showing their room key to the guards at the door while others do the same thing at the elevator bank . james ( as far as she could tell ) , did n't move . `` i 'm sure you have an explanation , '' he said . the one with long dark hair snapped , kicking at his legs . `` they want to have a word with us . '' he thought the scars gave him character , and they did . 