negative — from them, which will help you gauge how you and your company are faring at the moment, and what needs to be improved.
you have to care for them.
i’m not talking about pretending to care, but being genuinely interested in your staff. and when you are interested in people, the main thing that shows up is that you remember details which are important to them. you remember what they feel is important to them, which they wear like an expression. they speak to the world about what’s important to them and they share with the world what’s important to them.
pay attention to these details.
it shows that you care enough 