if you confusion is causing you a headache, it can be a good thing because it is a sign that you may need to stop, think about what is going on, and how to move forward. all vehicles are managed by a state of the art tracking management system, so we can track every load & give notification on an exact schedule of time for your delivery/collection. i was never especially good at it because i felt totally exposed and naked to those listening. i'm not quite sure how she pulls it off. 