to say next. we're more concerned with what we have to say than truly absorbing the other person's message.
third, we're distracted by something else or we're too busy daydreaming. again, we're not paying attention because what's going on inside our brain is more entertaining or urgent then what the other person is saying.
how do we "tune in" so that we listen more actively?
listen with respect. apply the golden rule in that you listen to others as you would want to be listened to. you show the other person they matter, and that usually causes them to respect you a bit more.
listen with both ears. it's easy to be distracted by 