who they are. right up front your company can differentiate itself by using local caller id with name display.
am i expecting a returned call?
have i spoke to this company before?
do i have time for this “unknown” call?
when using a local caller id number with name display the customer is more informed before answering the call. even if the customer is in the middle of a busy day, they may choose to answer because we have answered most of the above questions just by displaying some simple information on the caller id display. the more they know about who’s calling the more likely they are to answer.
quality voice & data’s caller 