and we needed to do the same when in fact we were speaking to them on the phone and they said they were still waiting to be taken to meet us. by that time, i called carnival customer service and loudly explained my situation to the customer service manager. amazingly, the staff (all 5 that were standing around doing nothing but chatting with each other) were able to help us. it still took another 45 minutes to get the rest of our party (that was supposedly already off the boat) off the boat to meet us.
finally, once we were off the boat, we moved our bags and my father in 