when you call to inform us of the problem, we will make arrangements at that time for your replacement or credit. several changes in the law should help solve these problems. i was shocked when the “crown” that this person presented to the leaders was actually a purple collar! we thank creative commons, an international leader in open access and copyright, for being a partner in this effort. it is a combination of two words - 'versatile' and 'system’, and the name does express its character. how are you going to make sure this does not become a source of disease? 