there was recognition of an issue there was no attempt to make it right. what was i expecting, nothing too much – maybe just a bit more than i got. maybe an offer of an appetizer on them. we all know that an appetizer is net neutral from a cost perspective, i would likely have had dinner as well. not even a suggestion of which day/time might be better (other than that day was bad), nor if i am flexible. nothing to a follow-up response. if someone has a bad experience, do what you can to make it right.
these things are just so easy. at some point, the novelty or 