meet their expectations, research everything you possibly can about them. talk to them and get their feedback every time they come in contact with you. another important thing to remember here is that every customer has a different reason to buy from you. some might be making a buying decision based on price, someone else might like the service that you offer or the way your product makes them feel. once you distinguish your target audience and their expectations, your business can continue to provide a consistent experience accordingly.
to provide customers with excellent service every time they visit you, it is important to set specific standards and then continue to 