e-mailed the web order service a few times and included the photos i took with the used products, and after they only responded with a very short sentence and said that they will replace the items. however, they never gave an explanation of where the dirty / used bottle came from, and how i (the customer) can feel secure to buy their products again? i'm very disappointed with your quality control, this has been a very uncomfortable experience to me.
rated 4 out of 5 by maria from nice feel but drying for me i received a deluxe sample of this eye serum and i loved the texture - simply divine! 