do you have any suggestions that might help us? cook skin side down first for 3-4 minutes, or until skin releases from pan and you can turn them without tearing it. fingers crossed she reads this post and goes shopping. the human condition requires a bit of anesthesia. if you are having hot wax, the therapist will wait for it to harden just enough so it’s not too dry so that it can be pulled off. so if that's what you wondered, then the answer is yes. no packets or cans for me either! this will get the reader's interest and keep them hooked. 