again, this is not a great solution but it might help someone. thanks mike for doing this, we know you put a lot into it. i trust these people to provide the service my pickup needs and only what it needs. and my members use them to stay on track and moving forward. the student will be able to use familiar everyday expressions and very basic phrases. i like that the staff is generous with providing knowledge to one another, and getting the job or task completed seems to be the priority, not style points for who is smarter." 