who helps you seemed less than thrilled to be working that day and asks you "what do you want me to do?" you tell him what went wrong and that you need a spare put on. he reluctantly put the spare on and shoves a piece of paper at you and says, "sign this." you could have easily complained about his poor customer service but decided not to because it was getting late, you are tired and just want to go home and get some rest. you were more than ready for this nightmare of an experience to end.
so, while waiting for the towing guy to get back on the 