i was probably one of the worst ones, but i was able to do it," he continued. i have the ability to save peoples lives, literally. so give them the responsibility of doing it correctly. how do you become such an expert on police work and functions. and you know who will be do this? this was not one of those cold call phone banks, but a call center where customers called us to place their orders. from now on i will check my key card first thing. 