to speak to the manager. once the manager got on the phone, he told her that he was so and so from such and such power company and that they had noticed a change in the power being sent to that fast food place and he asked if they had the lights on, and she said yes, and he said that it seemed to be a great deal of power and perhaps she should go check a major appliance, such as the refrigerator. she goes and checks and gets back on the phone and says "sir?" and he says "yes, ma'am. is you refrigerator running?" and she actually said "yes" 