first of all, services was not bad or un-caring, it was the fact that during the 3 hours we were there, different staff came over and asked us "is this dish finished?" i love the work, but this will be my last service on the commission. i was greeted by friendly people being very helpful and pleasant! drain and separate the shells when they're cooked. it's hard to make much progress on any given project without a little blood, sweat, and tears to go along with all of the work. 