she could get down low , almost on her knees and work the metal handle of the door into the middle of her back , and then up . this was their idea ; i did n't tell them what to do . i frowned , wondering if he was serious . `` apparently she 's filing for the front office , and she looked in patch 's file . '' at the airport , the professor was not waiting at the outdoor passenger pick-up area as arranged , nor did he pick up his phone . 