you don’t have something positive to say then just don’t say anything at all. think about other peoples feelings and how words can hurt and damage others peoples lives. show respect and love, treat people how you wish to be treated in return. they make sure they are there when you arrive (they will ask ahead of time what time you will be getting there). it is on a main street and very close to good restaurants (pizza!) and the train station. great hotel for the price. 