remembering can be difficult, as it might highlight the assumptions that have developed over time. do something on a daily or near-daily basis. may the blessing of this holiday be with you. patient opinion has helped us to genuinely listen, understand and respond to the patient experience. no need for babysitting or protection. don't be jealous, but i received 2 valentines from my students...by the 8th grade it's not a big thing, so be impressed. however, to take any story as ‘truth’ is a very, very dangerous thing indeed. maybe a build-it as i haven't done one in awhile. 