to this point and that way when i get on the call i can really just sit back, ask them a few more questions, and just say you know tell me a little bit more about this and then i am just listening and i’m not typically taking notes. i will ask for permission but i do record the conversations so that i can go back later and pull out pieces of the conversation and what was said and i can use that. it’s a really really awesome to be able to use that in sales copy or in posts or something you know to put out. but also just 