up the phone & call, which is good, but it would be nice for them to receive a little surprise in the mail too. so i did that. i hope they will get it on valentine’s day & know how much i love them & appreciate all they have done & continue to do for me. a super-sized limited collector’s edition format! the panda measures 4 3/8″ high and the gardener is 5 1/8th high. you will be be amazed by the packaging for your collector edition: a solid wooden box (12.4″ x 11.8″ x 10.2″)! 