Dominique Pattrick and husband Brett were on holiday in Goa , India . Advised to store valuables in a secure locker close to hotel 's reception . Four days into their trip £2,000 was stolen from locked safety deposit box . Safe room at three star hotel had no CCTV due to guest privacy concerns . Comment: Hotel then charged the couple £13 for use of the safe during their stay . Couple can only claim £250 back due to a clause on insurance policy . Say it ruined their holiday and caused lots of 'stress ' and 'upset ' for them .
Dominique Pattrick and husband Brett were on holiday in Goa , India . Advised to store valuables in a secure locker close to hotel 's reception . Four days into their trip £2,000 was stolen from locked safety deposit box . Safe room at three star hotel had no CCTV due to guest privacy concerns . A rogue member of staff using a duplicate key is thought to be behind theft . Hotel then charged the couple £13 for use of the safe during their stay . Couple can only claim £250 back due to a clause on insurance policy . Say it ruined their holiday and caused lots of 'stress ' and 'upset ' for them .