Price comparison website GoCompare has been slammed for steering its customers in the direction of premium rate phone lines to insurers, when free numbers are available. Clients who use GoCompare to find insurers are often offered 0843 numbers, which are set up by the site and cost seven pence per minute, of which GoCompare takes up to 52 pence a minute. However, a spokesperson said the company would no longer use these 0843 numbers.
Price comparison website GoCompare has been slammed for steering its customers in the direction of premium rate phone lines to insurers, when free numbers are available. Clients who use GoCompare to find insurers are often offered 0843 numbers, which are set up by the site and cost up to 52 pence per minute, of which GoCompare takes seven pence a minute. However, a spokesperson said the company would no longer use these 0843 numbers.