Salesforce has created Einstein, a new research group of over 175 “data scientists” to add artificial-intelligence to its cloud products as it incorporates technology from acquisitions annual, including MetaMind and Israeli start-up Implisit. Einstein’s purpose is to enhance the company’s customer-relationship management offering. While some new features will be available at additional costs, others will be included in existing licenses and editions.
Salesforce has created Einstein, a new research group of over 175 “data scientists” to add artificial-intelligence to its cloud products as it incorporates technology from acquisitions this year, including MetaMind and Israeli start-up Implisit. Einstein’s purpose is to enhance the company’s customer-relationship management offering. While some new features will be available at additional costs, others will be included in existing licenses and editions.