Robots and artificial intelligence will render 6% of all US jobs obsolete in the next half decade, a report by market-research company Forrester has found. Customer service and transportation jobs will be the most affected, with changes being seen as early as 2021. Office and administrative support jobs will likely be the most disrupted, with 16% of jobs in the US being replaced by 2025. The report, which was released on Wednesday, found that 47% of workers are at risk from automation, while only 15% have any job security.
Robots and artificial intelligence will render 6% of all US jobs obsolete in the next half decade, a report by market-research company Forrester has found. Customer service and transportation jobs will be the most affected, with changes being seen as early as 2021. Office and administrative support jobs will likely be the most disrupted, with 16% of jobs in the US being replaced by 2025. However, 9% of this number will be replaced by new jobs requiring skills such as robot monitoring, data science, automation and content curation.