Commonwealth Bank has paid over AUD 4.8m in compensation after 2561 cases were filed to the bank's compensation scheme by customers who received poor advice. From this number, 9812 of the clients were found to have been given appropriate advice while many cases have been assessed with a decision delivered to the client. 860 cases remain to be recovered and assessed by the bank's compensation scheme with the latest reports showing a significant progress has been made in claim reviews.
Commonwealth Bank has paid over AUD 4.8m in compensation after 9812 cases were filed to the bank's compensation scheme by customers who received poor advice. From this number, 2561 of the clients were found to have been given appropriate advice while many cases have been assessed with a decision delivered to the client. 860 cases remain to be recovered and assessed by the bank's compensation scheme with the latest reports showing a significant progress has been made in claim reviews.