Uber has been fighting numerous lawsuits against passengers with disabilities who have found the cars to be unsuitable for their needs or drivers who wouldn't comply with their requests. It believes that it is the drivers' responsibility to uphold the ADA and not the company's job as it is a virtual service and has no ownership on the vehicles. The company said in its statement that it was "disappointed" by the ruling.
Uber has been fighting numerous lawsuits against passengers with disabilities who have found the cars to be unsuitable for their needs or drivers who wouldn't comply with their requests. It believes that it is the drivers' responsibility to uphold the ADA and not the company's job as it is a virtual service and has no ownership on the vehicles. Given the huge criticism, it is a big shock that Tony Coelho, a former US Congressman who was the main sponsor of the ADA, has testified on the behalf of ride-hailing companies at a hearing in Massachusetts about regulating ride-hailing.