Grab has reinstated its previous ride rewards loyalty system following criticism over recent changes that led to some members earning less points. The ride-hailing firm will introduce more food and beverage, entertainment and travel services in the Grab system, along with more benefits for higher tier members, including exclusive Platinum and Gold tier perks from Q3 and the expansion of point-earning to all Grab services, such as transport, food delivery and mobile payments.
Grab has reinstated its previous ride rewards loyalty system following criticism over recent changes that led to some members earning less points. The ride-hailing firm will introduce more food and beverage, entertainment and travel services in the GrabRewards system, along with more benefits for higher tier members, including exclusive Platinum and Gold tier perks from Q3 and the expansion of point-earning to all Grab services, such as transport, food delivery and mobile payments.