The president of Wendy 's fast food chain , bill Penegor , has announced that low - cost employees , such as those who take orders from customers will soon be replaced by self - contained kiosks in 10 % of its stores . The chain also plans to install more types of mobile ordering and servers to cut down work hours . As yet , there is no indication of how many people will be affected , however , the company currently has 34k employees paid hourly . McDonald 's has also reportedly been experimenting with similar technology on a smaller scale .
The president of Wendy's fast food chain, Todd Penegor, has announced that low-cost employees, such as those who take orders from customers will soon be replaced by self-service kiosks in 10% of its stores. The company also plans to install more networks of mobile ordering and payment to cut down employee hours. As yet, there is no indication of how many people will be affected, however, the company currently has 34k employees paid hourly. McDonald's has also reportedly been experimenting with similar technology on a smaller scale.