John Moore has been awarded £400 after being put up in a Club 18-30 hotel by Thomas Cook . A Parish councillor has won a £400 payout from Thomas Cook after booking what he thought was a 'relaxing holiday ' to a Greek party island where he was housed with 'boozed up ' youngsters at a Club 18-30 hotel . John Moore , 56 , from Herne in Kent , planned to spend a week on the island of Zante with his partner Angela , 51 , in September . Rather than the peaceful break they were hoping for , the couple , who run a sweet shop in Herne Bay , Kent , were booked into Christina Studios in the resort of Laganas in Zante , advertised as an 18-30 clubbing destination . After spending two nights in the hotel where youngsters were 'banging on the walls and screaming and shouting ' , the couple abandoned the package holiday for something more quiet . They have since been awarded £400 in compensation by the holiday company . While being advertised by Club 18-30 , Christina Studios is described on the Thomas Cook website as 'one of the best chill-out zones ' in Zante . Upon their arrival however Mr Moore found 'boozed up ' youngsters who 'did n't seem to sleep ' . 'When we got there I asked the rep if he really thought I would book an 18-30 holiday , ' the Parish councillor said . 'When I go on holiday I do n't care really where it is , I want to just have a good time but it was n't made obvious to me that it was a holiday for young people . 'It was an official 18-30 resort . It was packed with youngsters banging on the walls and screaming and shouting , so we decided to find somewhere else more to our liking . ' After complaining to the Thomas Cook rep at the resort , the couple were told in order to be relocated they would have to pay extra on top of the £600 they had already spent . They would also have no other choice but to go to another Club 18-30 , said Mr Moore . 'We were just speechless really , it was n't what we wanted or what we were expecting and Angela was horrified . ' While the couple were dismayed at having to share their accommodation with 'rowdy ' youngsters , they were least impressed with the owner of the hotel 's treatment towards them . 'The apartments did n't have hot water but when I complained the owner used very , very rude language . ' At that Mr Moore and his partner packed their things immediately and , they say , waited outside the hotel for their rep to find them new accommodation . Eventually they decided to find themselves somewhere else to stay and filed a complaint with the company upon their return to the UK . Mr Moore decided to launch legal action when they failed to act , and was recently offered £400 after requesting a summons from a judge . The hotel where Mr Moore and his partner stayed was advertised as being 600m from the Laganas strip ( above ) , hailed as one of Zante 's biggest nightlife spots . The 56-year-old Parish councillor said Christina Studios ( above ) where he was placed was 'packed with youngsters ' who 'screamed and banged on walls ' ' I 'm not surprised at all ( that they 've offered me money ) , they did n't have a leg to stand on , ' he said , speaking of the offer . 'They sent us to an 18-30s hotel having seen how old we looked . ' Among reviews of the apartments online is one which warns : 'Do n't bother if you are over thirty as it 's too noisy . ' The apartments are a five minute walk from the Laganas strip , described by Thomas Cook as Zante 's 'party resort ' whose nightlife is 'in the same league as Ibiza ' . But Mr Moore claims he was sold a relaxing holiday , with the resort also described as suitable for family trips . Among TripAdvisor reviews of the hotel are some which describe it as 'filthy ' and 'noisy ' . One positive comment was left by a young woman who described it as the 'ultimate ' place for a boys or girls ' holiday . Thomas Cook apologised for the couple 's experience in September . 'We would like to apologise to Mr Moore for any inconvenience he may have experienced while staying at the Christina Studios in Zante with our Escapades brand in September 2014 , ' a spokesman said . 'It is never our intention to disappoint our customers and we are happy to say this matter has now been resolved to his satisfaction . ' The accommodation is advertised as being provided by Club 18-30 on the Thomas Cook website ( above )
John Moore , 56 , booked himself and his partner a week-long holiday . The couple planned to spend the trip relaxing in resort of Zante in Laganas . Instead they were housed with 'boozed up youngsters ' at 'loud ' party hotel . Thomas Cook placed them in Christina Studios which is run by Club 18-30 . Since complaining they have been awarded £400 by the holiday company .