Dressed smartly for a night out , a group of young women beam for the camera in an upmarket restaurant . All seems well , but appearances can be deceptive . When the hen party returned home , bride-to-be Melissa Grogan-Morgan logged on to the eaterie ’ s Facebook page and left some scathing comments about the service . Scroll down for video . Melissa Grogan-Morgan , 27 ( front left ) , was joined by family and friends for a hen party dinner at 47 King Street West in Manchester city centre but posted negative feedback online after being disappointed with the service . Restaurant manager : Barry Hymanson and his partner Zuzana Budveselova . However , instead of apologising or offering a constructive response to the bride-to-be 's review , the restaurant replied with a vicious tirade which called her group 'the chaviest worst most vile people ' and 'absolute trash ' Few , however , would have expected the volley of abuse that was served up by staff in return . Variously , they described the party as ‘ cheap chav trash ’ and ‘ ugly peasants ’ . Miss Grogan-Morgan , 27 – at the front of the group picture on the left – had been celebrating her hen night with 17 friends and family at 47 King Street West in Manchester . But the group said they were disappointed by how disorganised the staff were and left comments about the seating arrangements and the attitude of the manager . In reply to the remarks the restaurant branded the women the worst diners ever to enter the premises . It said : ‘ The chaviest worst most vile people ever to grace our restaurant . Wouldn ’ t know fine dining if it slapped them in their ugly faces ! ’ It continued : ‘ Best thing ever is that they won ’ t return ! Bottom of the barrel . Ms Grogan-Morgan , who spent £600 at the venue with the party , wrote negative feedback on the restaurant 's Facebook page after being disappointed with the attitude of staff and how they split the party onto two tables . The restaurant also continued its social media rant following a review from Lynsey Herron , who organised the hen do on behalf of the bride-to-be . 47 King Street West called the group 'chav cheap trash ' and 'peasants ' 47 King Street West ( pictured ) , which opened in Manchester city centre in 2011 , describes itself as a provider of 'quality food and first class service ' and offers a mix of 'modern upmarket French and British ' cuisine . Mike Hymanson ( pictured ) is the owner of 47 King Street West restaurant in Manchester city centre . ‘ And five out of 18 of them turned up 1 hour and 10 minutes after the booking time and expected fresh starters ... are you having a laugh ... What absolute trash they were . We pity the groom ! ’ Yesterday the Facebook page of the restaurant , which has welcomed Manchester United boss Louis van Gaal and Coronation Street star Kym Marsh as guests , had been disabled . Miss Grogan-Morgan , a customer service manager from Stoke-on-Trent , said : ‘ For them to post these messages beggars belief…It ’ s left a bit of a shadow over the whole occasion. ’ In the offending review , Miss Grogan-Morgan wrote : ‘ The restaurant was nice and the food was fab however the service was awful . My friends booked this restaurant for my hen do for 18 of us , originally it was 10 but numbers grew and they let the restaurant know about it with plenty of notice however we were sat on two separate tables that weren ’ t even next to each other. ’ Lynsey Herron , who organised the evening out , wrote : ‘ We were treated with disdain and aggression the moment we got through the door. ’ The restaurant owned by former lawyer Michael Hymanson opened in 2011 and has been a hit with critics . Mr Hymanson , 62 , whose son Barry is manager , said : ‘ The whole incident is regrettable . It has been investigated and dealt with internally. ’ Howard Hymanson , 62 , who is director of 47 King Street West ( pictured ) and won an MBE last year , told MailOnline today : 'The entire incident is regrettable and it has been both investigated and dealt with internally ' A TripAdvisor review left by a member of the hen party , under the name Laura C , said : ' I do n't normally leave a review but I have never experienced management which have been so rude . ' She awarded a one star rating . Reviews left on TripAdvisor over the past week , from customers who were not part of the hen party , have been mixed . Some applaud the restaurant 's food and service while others lament the staff and 'lengthy waiting time '
Melissa Grogan-Morgan , the past week , attended restaurant with 17 friends and family . Bride-to-be put negative review online after being disappointed with staff . However , 47 King Street West replied to Facebook post with vicious tirade . It called the hen party 'the chaviest most vile people ever ' and 'peasants ' Also branded them 'ugly ' , the 'bottom of the barrel ' and 'chav cheap trash '