Luxury hotel chain Mandarin Oriental is investigating a potential credit card breach at its hotels after customers reported fraudulent charges on their cards . The incident has left the hotel chain scrambling to coordinate with credit card agencies and forensic specialists to find out the origins of the attack . A spokesperson said : 'Unfortunately incidents of this nature are increasingly becoming an industrywide concern . ' Breach : Luxury hotel chain Mandarin Oriental is investigating a potential credit card breach at its hotels after customers reported fraudulent charges on their credit cards . Security : Sources told cybersecurity news website KrebsOnSecurity.com most , if not all , Mandarin hotels in the United States were likely involved . Mandarin Oriental has not yet disclosed how many of its hotels were affected nor how many customers reported fraudulent charges . But the upscale chain operates hotels across the world including Paris , Shanghai , Hong Kong , London , New York , Miami , San Francisco , Prague , Boston , Las Vegas , Macau and Barcelona . The company has around two-dozen locations worldwide . Mandarin Oriental is known for offering customers a host of amenities including dining , spa , and luxurious suites for prices that start at $ 850 per night for a basic room in New York City . Sources told cybersecurity news website KrebsOnSecurity.com that most , if not all , Mandarin hotels in the United States were likely involved . The website said card details were probably stolen from payment terminals at restaurants and other businesses located inside of these hotels — instead of from the front desk . Theft : The website said that the card details were probably stolen from payment terminals at restaurants and other businesses located inside of these hotels — instead of from hotel front desk systems . Mandarin Oriental told the site : 'We can confirm that Mandarin Oriental has been alerted to a potential credit card breach and is currently conducting a thorough investigation to identify and resolve the issue . 'The Group takes the protection of customer information very seriously and is coordinating with credit card agencies and the necessary forensic specialists to ensure our guests are protected . '
it has not disclosed how many hotels or resorts are affected . It is now working with credit card providers and forensic specialists . Mandarin insurance says it takes privacy of customers details ' very seriously '