Lenders still 'bullying ' customers suffering from illness and bereavement . Financial Conduct Authority claims firms continue to be 'unsympathetic ' One even threatened to visit customer 's home despite policy forbidding it . Comment: Its own report has found high-risk applicants still being accepted for loans .
Lenders still 'bullying ' customers suffering from illness and bereavement . Financial Conduct Authority claims firms continue to be 'unsympathetic ' One even threatened to visit customer 's home despite policy forbidding it . Last year , FCA was tasked with regulating high-interest short-term loans . Its own report has found high-risk applicants still being accepted for loans .