Salesforce has created insight , a new research group of over 175 “ data analysts ” to add artificial - intelligence to its cloud products as it incorporates data from acquisitions this year , including MetaMind and Israeli start - up Implisit . insight ’s purpose is to enhance the company ’s customer - relationship management offering . While some new features will be available at additional costs , insight will be available in existing licenses and editions .
Salesforce has created Einstein, a new research group of over 175 “data scientists” to add artificial-intelligence to its cloud products as it incorporates technology from acquisitions this year, including MetaMind and Israeli start-up Implisit. Einstein’s purpose is to enhance the company’s customer-relationship management offering. While some new features will be available at additional costs, others will be included in existing licenses and editions.