US retailer One Home Depot wants to create a "one-store" experience for customers by combining its online and offline operations. The home improvement chain has a five-year plan to establish a seamless buying experience, Home DepotOne Home Depot. According to the company, the concept appeared to be working as its fiscal sales projection for 2018 has risen to 7.2%, from 7%, and also reported a 9% rise in overall product sales in the festive season. Its improvement plans include a range of digital upgrades including more efficient online search capabilities, narrower delivery periods and more direct communications with delivery teams.
US retailer Home Depot wants to create a "one-store" experience for customers by combining its online and offline operations. The home improvement chain has a five-year plan to establish a seamless buying experience, One Home Depot. According to the company, the concept appeared to be working as its fiscal sales projection for 2018 has risen to 7.2%, from 7%, and also reported a 9% rise in overall product sales in the festive season. Its improvement plans include a range of digital upgrades including more efficient online search capabilities, narrower delivery periods and more direct communications with delivery teams.