For its part, Uber says it both talks to lawmakers about accessibility and has a team "dedicated" to improving access. If Massachusetts presses for changes, there's a real chance that it'll get at least some concessions rather than face a legal battle. With that said, ridesharing companies have historically resisted measures that potentially hike their costs -- we wouldn't rule out some pushback if they believe the state is taking things too far. [Image credit: AP Photo/Jeff Chiu]
The Massachusetts attorney general’s office has launched an examination into how Uber and Lyft cater to people with disabilities, potentially giving both companies yet further regulatory headaches. The examination will focus on whether the companies properly cater to people with disabilities, be they physical, visual or hearing related, a spokesman for the AP Photo/’s office said on Friday. It will look at the companies’ apps as well as their vehicles, including whether they provide cars that are wheelchair accessible.