The Massachusetts attorney general’s office has launched an examination into how Uber and Lyft cater to people with disabilities, potentially giving both companies yet further regulatory headaches. In a letter sent on Monday to the U.S. Department of Transportation, Attorney General Maura Healey said that her office’s investigation found “significant concerns” about Uber’s use of disabled drivers in its ride-@@ It will look at the companies’ apps as well as their vehicles, including whether they provide cars that are wheelchair accessible.
The Massachusetts attorney general’s office has launched an examination into how Uber and Lyft cater to people with disabilities, potentially giving both companies yet further regulatory headaches. The examination will focus on whether the companies properly cater to people with disabilities, be they physical, visual or hearing related, a spokesman for the AG’s office said on Friday. It will look at the companies’ apps as well as their vehicles, including whether they provide cars that are wheelchair accessible.