Co-op Insurance is testing what it claims is the UK's first car insurance chatbot. Customers can get a quick and easy policy estimate by answering four questions on age, location, driver and vehicle value via Facebook Messenger. The chatbot then uses data from existing policy holders to work out estimates in just 30 seconds, before completing a full quote on Co op Insurance website.
Co-op Insurance is testing what it claims is the UK's first car insurance chatbot. Customers can get a quick and easy policy estimate by answering four questions on age, location, driver and vehicle value via Facebook Messenger. The chatbot then uses data from existing policy holders to work out estimates in just 30 seconds, before completing a full quote on the Co-op Insurance website.