China ’s Macau government plans to introduce smart tourism services in a bid to enhance visitors ’ experience . According to the Macau tourism Tourism Office , the first phase will involve a smart information exchange platform using a service robot that can answer simple questions or offer directions in Mandarin , Cantonese or English . A apps will be launched to provide more detailed information , while a smart application for visitor flows and insights will help ease congestion and monitor environmental data , such as weather or crowds .
China’s Macau unveiled plans to introduce smart tourism services in a bid to improve visitors’ experience. According to the Macau Government Tourism Office, the first phase will involve a tourism information exchange platform using a service robot that can answer simple questions or offer directions in Mandarin, Cantonese or English. A chatbot will be launched to provide more detailed information, while a smart application for visitor flows and insights will help ease congestion and monitor environmental data, such as weather or crowds.