TalkTalk’s profits have more than doubled, the six months after a critical cyberattack cost the business millions of pounds. TalkTalk reported an operating profit of £60m for one year leading up to 30 September, over twice the £25m amount listed in the same period in 2015. The company suffered the loss of over 157,000 customers’ details in a hacking attack in October 2015, which led to the further loss of 100,000 subscribers and around £42m in profit. TalkTalk attributes its recovery to its renewed focus on existing customers and new operational improvements.
TalkTalk’s profits have more than doubled, one year after a critical cyberattack cost the business millions of pounds. TalkTalk reported an operating profit of £60m for the six months leading up to 30 September, over twice the £25m amount listed in the same period in 2015. The company suffered the loss of over 157,000 customers’ details in a hacking attack in October 2015, which led to the further loss of 100,000 subscribers and around £42m in profit. TalkTalk attributes its recovery to its renewed focus on existing customers and new operational improvements.