71 per cent of people do n't realise there is no uniform hotel rating system . Each country has its own rules of deciding what makes a five - star hotel . All nations in Europe have their own rules for classifying hotels . While hotel Britain focuses on service , hospitality concentrates on hospitality .
71 per cent of people do n't realise there is no uniform hotel rating system . Each country has its own way of deciding what makes a five-star hotel . All nations in Europe have their own criteria for classifying hotels . While Great Britain focuses on service , Italy concentrates on cleanliness .