A newly signed agreement will allow Lenovo to improve its customer service with the help of IBM's blockchain technology. Lenovo will use the distributed ledger technology to monitor the supply chains of the hardware and software used in its data servers. The new partnership is a first for IBM as it has worked on blockchain-based solutions since 2015.
A newly signed agreement will allow Lenovo to improve its customer service with the help of IBM's blockchain technology. Lenovo will use the distributed ledger technology to monitor the supply chains of the hardware and software used in its data servers. This continues a close relationship between the pair—in 2014, Lenovo acquired IBM's server business for $2.3bn.