Two thirds of adults in Sub-Saharian Africa owns a mobile phone, but 80% of adults still make bill payments and remittance with cash. On paper, the region should be a fast adopter of mobile financial services, but in practice many payment players are cautious abbout rolling out their products. The report also highlights that while there is an increasing number of people using digital wallets to pay for goods online, only about half of those who use them actually do so.
Two thirds of adults in Sub-Saharian Africa owns a mobile phone, but 80% of adults still make bill payments and remittance with cash. On paper, the region should be a fast adopter of mobile financial services, but in practice many payment players are cautious abbout rolling out their products. The reason appears to be the mere lack of informaiton about the market, including customer needs and preferences.