Virgin Australia are investigating standards on-board their planes following an irate passenger 's video in which he documented the lack of cleanliness on his flight from Sydney to Melbourne . The man known only as Stuart Mc called the video : ‘ Virgin Australia – A Disgrace ' and filmed a dirty seat , chewing gum , dirt and paper littered around flight VA 868 from SYD to MEL . Despite the obvious filth surrounding the man 's seat , a spokesperson for Virgin Australia told Daily Mail Australia that the airline is committed to providing flyers with a clean environment and will be looking further into the circumstances surrounding the man 's flight . What looks like a bolt is lying down the side of a seat along side some chewing gum . 'Virgin Australia prides itself on delivering a superior customer experience which includes maintaining a high standard of cleanliness on board our aircraft , ' the spokesperson said . 'This example is clearly not up to that standard and we are investigating as a matter of priority . ' However it was definitely a warts and all video with filthy aisles and seats the first thing you see . The disgruntled man made his opinions clear during the video , which he uploaded to YouTube , claiming he would prefer if the carrier spend more time on their standards than promoting cheap fares . 'And they want us to believe Tiger is the discount carrier ... . this is the seat I was allocated this afternoon on VA 868 SYD to MEL . Obviously short cutting cleaning is the way to making a profit for Virgin Australia , ' Stuart Mc commented on the YouTube segment . Virgin Australia say they are investigating the incident on-board one of their planes from Sydney to Melbourne . Dust and grime also can bee seen lying down the side of the seat . As the camera pans along you then see what looks like chewing gum , dust , grime and bits of paper down the side of the seat . It 's clear that the seats and down the side of them had not been cleaned for quite a while . Even the arm rests were dirty . It was a gross rather than great experience . Not that it was the only airline to be a loser in the cleanliness stakes . After splashing out up to £9,000 on first class flights on British Airways from Gatwick to the Caribbean , on what was supposed to be a 'trip of a lifetime ' , TV news presenter Owen Thomas was horrified to find dirt and grime caked around his first class seat . Dust , detritus and hairs can be clearly seen in an other shot . The arm rest of the seat has obviously not been washed for a while . Videoing the evidence , the former BBC anchorman posted the evidence on Twitter , dubbing the service 'Filth Class ' . Narrating the short 30-second video , the presenter explains : 'So this is BA first class and it is abs filthy . You see the marks on here , most of these you can just actually scrape off . 'You see the stains down here . It 's when you open your seat that the real horror begins . There is also dust and dirt down the side of the arm rest . 'This is first class . This is British Airways First Class . It 's disgusting . ' The former BBC anchorman and reporter flew off to St Lucia with a companion on Saturday in First Class seats that retail on BA 's website for nearly £9,000 each in peak-season January . In 2000 , the Virgin brand entered the Australian aviation market for the first time . The new brand Virgin Australia was launched in May 2011 to be Australia ’ s airline of choice .
airline Australia are investigating the standards on - board their planes . A passenger was angry at the dirtiness of his Virgin Australia flight . He uploaded a video of it and uploaded it on YouTube . The video was called : ‘ Virgin Australia – A Disgrace ’ Virgin say it is not up to their high standards of cleanliness . ' Short ##roper cleaning is the way to make a profit , ' the passenger said . Chewing gum , dust , grime and bits of paper could be seen everywhere .