Monica Bridle was treated at Southampton General Hospital for pneumonia . She fell between bed and wall when agency worker tried to change sheets . But staff did not log incident or inform her family - she died five days . Ombudsman found trust had not followed proper procedures over incident . Daughter Maureen said : 'Those horrible bruises are my enduring memory of her death '
Monica Bridle was treated at Southampton General Hospital for pneumonia . She fell between bed and wall when agency worker tried to change sheets . But staff did not log incident or inform her family - she died five days later . Ombudsman found trust had not followed proper procedures over incident . Daughter Maureen said : 'Those horrible bruises are my enduring memory of her death '