A woman with a neck tattoo was made to cover up her ink before being allowed to enter a casino . Bianka Roggensack went to Jupiter 's Casino , on the Gold Coast in Queensland , on Saturday night for her sister 's 21st birthday but the celebrations were dampened before the party even began . The Palm Beach tattooist said it was the first time she had encountered discrimination against her body art , even though she has at least 20 tattoos . She 's had her neck creation for the past five years . Bianka Roggensack had to conceal her neck tattoo with makeup before being allowed to enter Jupiters casino . Gypsy 's ( left ) , Bianka 's sister , 21st birthday celebrations were dampened before they started . Bianka said tattoos do n't reflect the person inside . ' I was asked to step to one side and then told I could n't be let in because my neck tattoo was exposed , ' she told Daily Mail Australia . ' I read the entry conditions out the front and there was no mention of tattoos so I asked the security guard and he said the policy was only made about two months ago and the sign had n't been changed in that time . ' Her sister was naturally disappointed that Bianka was n't allowed in so she asked if there was any way she could be allowed to enter . 'They said that only if I managed to cover it by wrapping a scarf around my neck or putting makeup on it , ' she said . 'So we went to my other sister 's car and we smothered it all with makeup . ' Bianka said she was n't given an explanation for the rule banning face tattoos . ' I said to them `` what about the tattoos exposed on my fingers , hands and arms ? '' but that did n't seem to matter , ' she said . 'They also said for future reference that the coverage has to be maintained throughout the night . 'What if I 'm dancing and it sweats off ? ' When Daily Mail Australia asked Jupiters Casino why the policy was implemented they declined to respond but provided the following statement . 'Jupiters Hotel & Casino confirmed the property has a tattoo policy , which is part of its broader dress code policy . ' The tattoo has great sentimental value for Bianka because it was done when her mother was diagnosed with an incurable form of cancer . Bianka managed to have a good night with her sisters , Gypsy ( left ) and Ebony ( right ) despite being discriminated against for her neck tattoo . The tattoo has great sentimental value for Bianka , as she decided to get the design on her neck at the time her mother was diagnosed with an incurable type of cancer five years ago . Reflecting broadly on her experiences , she said : ' I do n't think tattoos reflect the quality of a person at all . 'Why should it then reflect on my standing within society that I chose to remember my mother with a portrait ? ' The 26-year-old said she was very embarrassed by the incident at the casino and is struggling to make sense of the incident . 'We live in a country that supports and encourages people to be themselves , be individuals and to be an accepting society compared to a lot of places in the world . ' She said that although she has never been judged for her tattoos she was aware that discrimination was not an uncommon experience for tattooed people . 'It 's a hot topic in the studio - why should people be refused coffees , lunches and manicures because they have tattoos ? ' she said . 'If people are tattooed or not does n't make any difference to me . ' Bianka now has so many tattoos that she has lost count but predicts it would be at least 20 pieces of body art .
van Roggensack was not allowed in casino because of her neck tattoo . She was made to cover up her ink before being allowed to enter . doctors said policy was changed six months ago for face and neck . She had design surgery after her mother was diagnosed with incurable cancer . The 26 year - old was out with her two sisters to celebrate a 21st birthday .