Madison ' Scout ' Cantrell , meanwhile , from suburban Chicago , died in 2014 . Family had planned relocation to sunny Head , North Carolina . news Airlines said the request ' did n't meet requirements ' Senior American residents became involved after social media outrage .
Madison 'Scout ' Cantrell , 9 , from suburban Chicago , died in October . Family had planned vacation to Bald Head , North Carolina . American Airlines said refund request 'did n't meet requirements ' Senior American management became involved after social media outrage .