Mr Mr Jenkins accused of being 'out of touch ' over 'pie in the sky ' comments . It came as the High Street giant unveiled another big pay-day for staff . But he said he would not make first move in case it scared off customers . Also came under fire when he said closing branches would lead to ‘ better customer experience ’
Mr Jenkins accused of being 'out of touch ' over 'pie in the sky ' comments . It came as the High Street giant unveiled another big pay-day for staff . But he said he would not make first move in case it scared off customers . Also came under fire when he said closing branches would lead to ‘ better customer experience ’