Twelve thrill-seekers were plucked from a high-speed rollercoaster at Universal Studios by firefighters today after a malfunction . The 'high-speed rampage ' of a ride , which hits 67mph and goes upside-down seven times , came grinding to a halt Tuesday evening after a mechanism went wrong . Riders were left stuck on the tracks of the 16-year-old coaster , reportedly for around a quarter of an hour , while firefighters with cherry-pickers drove up to bring them down to safety . Stuck : The ride came to a halt in the Orlando theme park around 5pm Tuesday afternoon . A cherry-picker , which was used to get passengers off , can be seen to the right . Fixing up : 12 people were removed from the ride by firefighters , some of whom can still be seen investigating above . Local news station WESH2 , which captured footage of firefighters aboard the empty cars not long after 5pm , said that nobody was hurt in the incident . Riders were left approximately 15ft off the ground while firefighters responded . In a statement given to the channel , Universal described the malfunction as a 'glitch ' , following which 'the ride did what it was supposed to do , and shut down ' . According to the Orlando Sentinel , the theme park is not yet certain what went wrong , and has launched an investigation . The Hulk ride was built in 1999 at the Island of Adventure theme park , an expansion area which is next to the original Universal Studios , and costs a premium to enter . Thriller : The Hulk ride catapults riders from 0-40mph in two seconds , and sends them upside-down ( right )
Ride , which averages 67 mph and has seven lanes , comes to a halt 5 pm Tuesday . Firefighters swooped in and lifted riders off with a wheel - brake . ride Studios claimed the fault was a ' glitch ' , and ride responded properly .