New York deli owner Francesco Macri has called customers 'douchebags , ' 'idiots ' and told them they 're 'full of s * * * ' Said he was just defending his business from ' a public complaints department ' Italian cafe owner Gaia Bagnasacco told one customer she was tired of his nasty behavior and attitude . A man who tried to open fire at the Pentagon in Washington on Friday morning had been under surveillance for months by federal law enforcement officials before being charged with attempted murder after an FBI investigation into whether California is first state to enact the Yelp Law , which allows users to write their opinions without fear of a lawsuit .
New York deli owner Francesco Macri has called customers 'douchebags , ' 'idiots ' and told them they 're 'full of s*** ' Said he was just defending his business from ' a public complaints department ' Italian cafe owner Gaia Bagnasacco told one customer she was tired of his nasty behavior and attitude . Some companies have successfully sued customers who wrote negative reviews , claiming defamation . California is first state to enact the Yelp Law , which allows users to write their opinions without fear of a lawsuit .