Stores like Argos have upgraded their shops with old - age technology . Face - to - face contact has been replaced with customer - service technology . The older generation are the ones who have the most money to spend . Retailers are alienating their older generation with the constant costs .
Stores like Argos have transformed their shops with space-age technology . Face-to-face contact has been replaced with self-service checkouts . The older generation are the ones who have the most money to spend . Retailers are alienating their older customers with the constant changes .