The giant set up grandmother 's suicide plan incorrectly on phone . She was then given a bill for £ 8,000 for gas and £ 1,000 for electricity . The year - old said she ' n't stop shaking after getting letter . She feared money would automatically be thrown out of her bank account . British Gas have now corrected the problem and apologised .
Energy giant set up grandmother 's payment plan incorrectly on phone . She was then sent a bill for £8,000 for gas and £1,000 for electricity . The 72-year-old said she could n't stop shaking after getting letter . She feared money would automatically be taken out of her bank account . British Gas have now corrected the problem and apologised .