A boy being rushed to hospital for a double organ transplant was prevented from boarding a Ryanair flight because they arrived at the airport too close to departure . The boy and his parents had rushed to Gran Canaria 's airport on March 7 after being informed by staff at Madrid 's Hospital La Paz that a liver and kidney had unexpectedly become available . But despite arriving for a 4.50pm flight about 3pm , they were told they could not board because of the proximity to departure . Ryanair refused to allow the child travelling for a double organ transplant to board the flight because their arrival at the airport - 1 hour and 50 minutes prior to takeoff - was too close to departure . File image used . According to Aviacion Digital , an airline industry website , the unnamed boy and his family were attempting to fly - at the hospital 's insistence - on RyanAir flight RYR2012 to the capital on the Saturday afternoon , The Local reported . A Ryanair spokesman told MailOnline : 'We have looked into this matter with our handling agent at Las Palmas and unfortunately , we were unable to accommodate this family onto our flight as it was too close to the departure time . We offered full assistance to the family regarding their flight requirements . ' Eventually , the family found a flight with Air Europa which departed one-and-a-half hours later and the boy underwent the surgery . However , the medical team were so concerned he would not make it in time that they considered offering the kidney and liver to someone else . It was reported the boy , believed to be aged between eight and ten , had attempted to assure staff he was 'not going to die ' on the flight . The family rushed to Gran Canaria 's airport ( pictured ) after being unexpectedly told that a liver and kidney were available for transplant in Madrid .
The boy , aged no older than 10 , required urgent kidney and liver transplant . His family received an unexpected call telling them organs were available . They needed to urgently fly from Gran Canaria to the hospital in Madrid . But Ryanair refused to allow them to board the next flight to the capital . A few days later, they got a letter saying that their son had died of septicemia - he was only 5 years old!