John and Christine Rose were on holiday in Slovenia in 2014 . The couple had been staying at a hotel near the town of Krka when they heard gunshots coming from their room. The couple had taken out top-tier insurance with Allianz Global Assistance . Mr Rose waited five weeks to received funding to fly him back to Australia . Company allegedly blamed 'world events ' and 'time zones ' saying process is 'complex '
John and Christine Rose were on holiday in Slovenia in 2014 . Mr Rose suffered a severe stroke and was rushed to Ljubljana Hospital . The couple had taken out top-tier insurance with Allianz Global Assistance . Mr Rose waited five weeks to received funding to fly him back to Australia . Company allegedly blamed 'world events ' and 'time zones ' saying process is 'complex '