Clothing giant H & M has come under fire for its shopping trolley policy . Customers reported on metro 's web page about being denied entry . They said they were told it was because their trolleys could ' hurt people ' But H & M says it is part of their corporate policy to not allow trolleys inside . A spokeswoman said this happens more often with trolleys in store .
Clothing giant H & M has come under fire for its shopping trolley policy . Customers reported on retailer 's Facebook page about being denied entry . They said they were told it was because their trolleys could 'hurt people ' But H & M says it is part of their store policy to not allow trolleys inside . A spokeswoman said injuries happened more often with trolleys in store .