Stores like Argos have transformed their shops with space-age technology . Face-to-face contact has been replaced with self-service checkouts . And the internet is now a major part of everyday life, so people can shop from home and get advice on everything from how to cook healthy meals or find out about new music without leaving home. Retailers are alienating their older customers with the constant changes .
Stores like Argos have transformed their shops with space-age technology . Face-to-face contact has been replaced with self-service checkouts . The older generation are the ones who have the most money to spend . Retailers are alienating their older customers with the constant changes .