A company called 7x7 Executive is hosting training sessions to help low-rated Uber drivers in a handful of US cities to increase their customer service skills and knowledge of local key routes to boost their overall driver rating. Ride-hailing firms are not legally obliged to offer proprietary driver training, hence the recent emergence of private ride-hail driver training courses. The new courses will be offered by companies like Uber, Lyft, Sidecar and Gett, which have been offering similar services for some time. " As a result, some drivers are leveraging this lack of training into a short-term cottage industry. However, as Uber fares continue to decrease, it seems drivers are looking for free alternatives to paid-for courses, seeking advice from forums and Facebook groups.
A company called 7x7 Executive is hosting training sessions to help low-rated Uber drivers in a handful of US cities to increase their customer service skills and knowledge of local key routes to boost their overall driver rating. Ride-hailing firms are not legally obliged to offer proprietary driver training, hence the recent emergence of private ride-hail driver training courses. The new courses will be offered by companies like Uber, Lyft, Sidecar and Gett, which have been offering similar services for some time. However, as Uber fares continue to decrease, it seems drivers are looking for free alternatives to paid-for courses, seeking advice from forums and Facebook groups.