The Register has contacted TalkTalk for more information and will update if anything is forthcoming. Shortly after Ofcom published customer satisfaction data, in which TalkTalk achieved a low score, customers found their broadband service wasn’t working. The company said it was working with the regulator to resolve any issues and that its “ongoing efforts are focused on improving our customers’ experience across all of our offerings”. TalkTalk later apologised for the inconvenience.
Shortly after Ofcom published customer satisfaction data, in which TalkTalk achieved a low score, customers found their broadband service wasn’t working. The company said it was working with the regulator to resolve any issues and that its “ongoing efforts are focused on improving our customers’ experience across all of our offerings”. TalkTalk later apologised for the inconvenience.