Consumer group Which? has discovered that 53% of UK households have had issues with their broadband service. The survey found that the average speed for a home was just over 1Mbps and more than half said they were unable to download or upload files at full speed. Only one in 10 households receive the broadband speeds providers promise in advertising, the watchdog found, with one-third of TalkTalk's customers stating that they had "very slow" connectivity. There was support for the broadband suppliers from comparison site cable.co.uk. TalkTalk stated its disappointment in the findings and said recent investment has reduced faults and hastened repair times.
Consumer group Which? has discovered that 53% of UK households have had issues with their broadband service. The survey found that the average speed for a home was just over 1Mbps and more than half said they were unable to download or upload files at full speed. Only one in 10 households receive the broadband speeds providers promise in advertising, the watchdog found, with one-third of TalkTalk's customers stating that they had "very slow" connectivity. TalkTalk stated its disappointment in the findings and said recent investment has reduced faults and hastened repair times.