Walt Disney World's newly opened Skyliner aerial tram broke down in its first week of operation, stranding visitors in the air. The ride was supposed to be a showcase for Disney's new "Skyliner" attraction, which will feature an 18-story tower that soars above the park. Disney is investigating the cause of the unexpected downtime affecting one of the three Skyliner routes, which together stretch six miles and connect four hotels and two theme parks inside the site. We apologize for this situation, and we are working with each guest individually regarding impacts to their visit with us. Customers were reportedly each given a $100 gift card and two park hopper tickets as compensation.
Walt Disney World's newly opened Skyliner aerial tram broke down in its first week of operation, stranding visitors in the air. The ride was supposed to be a showcase for Disney's new "Skyliner" attraction, which will feature an 18-story tower that soars above the park. Disney is investigating the cause of the unexpected downtime affecting one of the three Skyliner routes, which together stretch six miles and connect four hotels and two theme parks inside the site. Customers were reportedly each given a $100 gift card and two park hopper tickets as compensation.