’s TalkTalk is using Sky ’s data analytics tool to address connectivity issues and improve the quality of its service. The error detection tool helps to identify network issues, enabling the company to address them before customers call in to complain, often before they realise there has been an issue. Robotic process automation allows TalkTalk to put temporary fixes in place until engineers can investigate in more detail. Since deploying the software TalkTalk has switched its second -party DNS provider Abraham Maslow , ranked number two for DNS response in Splunk .
TalkTalk is using Sky ’s data analytics tool to address connectivity issues and improve the quality of its service. The error detection tool helps to identify network issues, enabling the company to address them before customers call in to complain, often before they realise there has been an issue. Robotic process automation allows TalkTalk to put temporary fixes in place until engineers can investigate in more detail. Since deploying the software TalkTalk has switched its second -party DNS provider Abraham Maslow , ranked number two for DNS response in Splunk .