Australian financial services firm Latitude Financial has written off AUD2.5 m ( $ 1.68 m ) of debt after a salesman at furniture retailer Harvey Norman forged contracts to sign up Indigenous customers . The contracts drawn up between 2014 and 2016 were largely for consumers with limited English and no stable income , before being discovered by Lutheran Community Care financial counsellors . Through a remediation process overseen by PwC , Latitude has nearly completed the write - offs for 300 accounts , while also accepting recommendations on increasing monitoring and training of sales staff . Furthermore , the Harvey Norman salesman was terminated immediately once identified .
Australian financial services firm Latitude Financial has written off AUD2.5m ($1.68m) of debt after a salesman at furniture retailer Harvey Norman falsified documents to sign up Indigenous customers. The contracts drawn up between 2014 and 2016 were largely for consumers with limited English and no stable income, before being discovered by Lutheran Community Care financial counsellors. Through a remediation programme overseen by PwC, Latitude has nearly completed the write-offs for 300 accounts, while also accepting recommendations on increasing monitoring and training of sales staff. Furthermore, the Harvey Norman salesman was terminated immediately once identified.