Shares in UK telecoms firm TalkTalk fell by 1.5% to 1.3% after a "triple-whammy of bad news": reduced profits, a the six months to September loss of £75m ( $99m ) and a reduced dividend. The challenger telecoms company embarked on an overhaul of its business last May, pledging to invest at the expense of profits, saying farewell to long-time chief executive Dido Harding and taking an axe to the dividend. The company, which has been restructuring under executive chairman Sir Charles Dunstone and CEO Charles Dunstone , revealed half-year profits would be lower than expected at between £270m and £300m . However, TalkTalk added 46,000 customers during the same period in 2016 , compared with losing 29,000 during the six months to September , while better customer service is credited with reducing churn from 1.5% to 1.3% .
Shares in UK telecoms firm TalkTalk fell by 1.5% to 1.3% after a "triple-whammy of bad news": reduced profits, a the six months to September loss of £75m ( $99m ) and a reduced dividend. The company, which has been restructuring under executive chairman Sir Charles Dunstone and CEO Charles Dunstone , revealed half-year profits would be lower than expected at between £270m and £300m . However, TalkTalk added 46,000 customers during the same period in 2016 , compared with losing 29,000 during the six months to September , while better customer service is credited with reducing churn from 1.5% to 1.3% .