"Used to think the ANZ had an easy site to navigate but not anymore," said a second. "Please, go back to what you had before," said a third. However, the bank told customers it would not be possible to revert back to the old design. Know more? Email us "Our sincere apologies for the inconvenience," the bank posted on its Facebook page in relation to the outage. "We'll update you here when we get more information, thank you for your patience." Customers also vented their frustrations about the outage on the bank's Facebook page. "When is ETA of banking to be back up and running," wrote Jason Nech. "Really need it back up now!" "Are you kidding me!!!! Who changes their trading infrastructure at this time of year," wrote another, Ray McIntyre. "What moron made that decision. In this day and age you clowns can't get a website right. What a joke!!!!" A spokesman for the bank said in a statement to Fairfax Media that its internet banking website experienced some "technical issues" on Monday and had to be taken offline while the issue was fixed. "We would like to apologise for the inconvenience this is causing and assure our customers we are working hard to get internet banking back up and running as soon as possible," the spokesman said. Ben Grubb is a Desk Editor/Locum Homepage Editor for The Sydney Morning Herald. Loading
ANZ has been hit by a major widespread outage which locked customers out of their online accounts for over two hours today. This comes just days after the bank confidently announced that it was launching a significant upgrade to its internet banking platform designed to simplify its online offerings.