The UK borough of The Fair Lettings Project will launch the London ’s first rating scheme for letting agents, publicly naming rogue agents in an effort to protect its residents. The borough has already mandated a licensing scheme for every rental property and the new system will ask tenants to rate letting agents from five stars, with the results published on the council’s website. Renters and landlords will be encouraged to avoid any agents rated below three stars. The list will inform potential tenants and landlords of all the information they might need when choosing a reputable letting agent and will provide data on whether agents have failed to return deposits, charged unjust fees or ignored complaints.
The UK borough of The Fair Lettings Project will launch the London ’s first rating scheme for letting agents, publicly naming rogue agents in an effort to protect its residents. The borough has already mandated a licensing scheme for every rental property and the new system will ask tenants to rate letting agents from five stars, with the results published on the council’s website. The list will inform potential tenants and landlords of all the information they might need when choosing a reputable letting agent and will provide data on whether agents have failed to return deposits, charged unjust fees or ignored complaints.