Sibley declined to comment when asked if Ritchie’s exit from the company after 18 years concerned the shoddily built homes. Bovis Homes , one of the UK ’s largest housebuilding firms , will pay £ 7 m ( $ 9 m ) to repair poorly maintained new - build homes . The settlement comes after customers accused the company of encouraging them to move into homes that were not complete in order to achieve sales targets . The company has not confirmed how many homes are damaged , or where they are located . The Bovis case highlights growing concerns about the quality of many new homes . Critics argue that standards body , the National House Building Council , is providing inadequate protection for consumers , whilst Oliver Colvile MP is demanding an independent ombudsman for the industry .
Bovis Homes , one of the UK ’s largest housebuilding firms , will pay £ 7 m ( $ 9 m ) to repair poorly maintained new - build homes . The settlement comes after customers accused the company of encouraging them to move into homes that were not complete in order to achieve sales targets . The company has not confirmed how many homes are damaged , or where they are located . The Bovis case highlights growing concerns about the quality of many new homes . Critics argue that standards body , the National House Building Council , is providing inadequate protection for consumers , whilst Oliver Colvile MP is demanding an independent ombudsman for the industry .