Among mobile service providers, BT (BT.L) and Vodafone (VOD.L) received the most complaints, with both on 11 per 100,000 users, the data showed goo.gl/ziXmrm. TalkTalk received the highest proportion of broadband and landline complaints among the major telecom providers in the last quarter of 2017. The company said it had a total customer base of more than 100 million people across its UK network at the end of 2017, with an average monthly revenue per user (ARPU) of £2.50. TalkTalk had 31 complaints per 100,000 users because of a variety of problems with its services. BT and Vodafone received the most complaints about mobile services, at 11 per 100,000. BT also had the highest proportion of pay-TV complaints, with 18 per 100,000.
TalkTalk received the highest proportion of broadband and landline complaints among the major telecom providers in the last quarter of 2017. The company said it had a total customer base of more than 100 million people across its UK network at the end of 2017, with an average monthly revenue per user (ARPU) of £2.50. TalkTalk had 31 complaints per 100,000 users because of a variety of problems with its services. BT and Vodafone received the most complaints about mobile services, at 11 per 100,000. BT also had the highest proportion of pay-TV complaints, with 18 per 100,000.