The City of York Council is under pressure to get tougher with TalkTalk after residents complained about disruption caused by work being undertaken by the company . Neil Ferris, corporate director of economy and place at the council, said: “The council will continue to hold any utility provider, including Talk Talk, to account for the quality of work they undertake and in restoring our streets to their previous condition. BT , which is installing a full fibre network that will make York the UK ’s first ultra fibre optic city , is accused of repeatedly damaging driveways and blocking access . Councillors were also unhappy about TalkTalk re - negotiating fines for service level agreement failing to achieve reductions of more than 60 % . They urged the council to take firmer action , with one saying the council could consider putting a formal improvement order against TalkTalk 's name .
The City of York Council is under pressure to get tougher with TalkTalk after residents complained about disruption caused by work being undertaken by the company . BT , which is installing a full fibre network that will make York the UK ’s first ultra fibre optic city , is accused of repeatedly damaging driveways and blocking access . Councillors were also unhappy about TalkTalk re - negotiating fines for service level agreement failing to achieve reductions of more than 60 % . They urged the council to take firmer action , with one saying the council could consider putting a formal improvement order against TalkTalk 's name .