In an age dominated by social media regulated industries , which clearly includes financial services , firms have to navigate rules regarding the capture , storage and accessibility of all business records . Business records are defined by content not the medium of forum through which they are accessed , and linked articles referred to may also be subject to retention rule . Getting it wrong puts firms at risk of breaching rules . Social interactions could be on Twitter , Facebook, or LinkedIn. As the medium continues to embed itself more deeply in everyday life , banning it altogether becomes impractical and impossible to police .
In an age dominated by social media regulated industries , which clearly includes financial services , firms have to navigate rules regarding the capture , storage and accessibility of all business records . Business records are defined by content not the medium of forum through which they are accessed , and linked articles referred to may also be subject to retention rule . Getting it wrong puts firms at risk of breaching rules . As the medium continues to embed itself more deeply in everyday life , banning it altogether becomes impractical and impossible to police .