Comcast and AT&T are to jointly tackle unsolicited robocalls by launching a system to authenticate and verify callers. They are to use the SHAKEN/STIR protocol, which gives phones a digital signature, and plan to launch a verification product later this year. The companies will also work together on improving customer service for customers who have been victimized by unwanted telemarketing calls.
Comcast and AT&T are to jointly tackle unsolicited robocalls by launching a system to authenticate and verify callers. They are to use the SHAKEN/STIR protocol, which gives phones a digital signature, and plan to launch a verification product later this year. The US Federal Communications Commission (FCC) has already requested 14 voice providers adopt the SHAKEN/STIR system and an act presented to the Senate in January, if given final approval, may give the FCC more powers to penalise robocalls.