TalkTalk is being investigated by Ofcom and the Advertising Standards Authority over a marketing email that offered customers a “ two - year ” renewal of their broadcast contract at a price £ 153 higher than if they paid though their online accounts . We do not allow any commercial relationship to affect our editorial independence. The company has apologized for the email and is investigating the matter .
TalkTalk is being investigated by Ofcom and the Advertising Standards Authority over a marketing email that offered customers a “ two - year ” renewal of their broadcast contract at a price £ 153 higher than if they paid though their online accounts . The company has apologized for the email and is investigating the matter .