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Indian food delivery platform Zomato will cut 10% of its staff after AI-powered bots developed to handle customer questions reduced the need for support. The company said it would reduce its workforce by about 10,000 people and that it was working with a number of partners on ways to improve service in India. The 541 job losses are across customer, merchant and delivery partner support operations. Zomato is currently in a dispute with the National Restaurant Association of India (NRAI) over discounts offered by its Gold fine-dining scheme. The NRAI has said an in-principle agreement had been reached with Zomato and fellow online delivery platform Swiggy.