The City of York Council is under pressure to get tougher with TalkTalk after residents complained about disruption caused by work being undertaken by the company. TalkTalk, which is installing a full fibre network that will make York the UK’s first ultra fibre optic city, is accused of repeatedly damaging driveways and blocking access. Councillors were also unhappy about TalkTalk re-negotiating fines for service level agreement breaches to obtain reductions of more than 60%. In an email sent out on Monday evening, Councillor David Smith said: “Following our recent visit to the site we have been made aware of some issues around the installation of new equipment at the site.
The City of York Council is under pressure to get tougher with TalkTalk after residents complained about disruption caused by work being undertaken by the company. TalkTalk, which is installing a full fibre network that will make York the UK’s first ultra fibre optic city, is accused of repeatedly damaging driveways and blocking access. Councillors were also unhappy about TalkTalk re-negotiating fines for service level agreement breaches to obtain reductions of more than 60%. Councillors urged the council to take firmer action, with one saying the council could consider putting a formal improvement notice against TalkTalk's name.