Skillsets requirements for the technology services companies are changing drastically as there is an increasing push towards automation and regulatory pressure to create enough job opportunities in geographies which drive bulk of their revenues. For the first time, the IT services sector is seeing a culmination of so many factors which is creating kind of a perfect storm to pivot to a model which is less people dependent and more process and technology dependent, and this has started to make its impact felt in the talent demand and employee mix. And no wonder why Cognizant, one ...
US IT services provider Cognizant Technology Solutions reduced its Indian head count by almost 8,000 to 180,000 employees in 2017, yet added staff to its US and UK-based operations. Analysts have said the move reflects a growing trend in the IT sector toward the use of artificial intelligence, data analytics and machine learning, skill sets currently more easily found outside India. In addition, companies including Cognizant's rivals Infosys and Wipro are also facing increased pressure to limit outsourcing, posing a threat to their position in the IT sector.