BT is increasing the cost of broadband and some calls, and is to begin charging TV customers for BT Sport. Around 10 million affected customers are being notified by letter of the changes to broadband and call costs effective 2 April 2017. BT Sport charges will take effect from 1 August 2017. Most of those affected will be able to escape their contracts without penalty under Ofcom rules, with BT saying it will let customers cancel free regardless. The company said that its new pricing structure would help reduce costs, but added that there was no guarantee that all customers who had been charged a higher price than they were entitled to, or whose contract terms
BT is increasing the cost of broadband and some calls, and is to begin charging TV customers for BT Sport. Around 10 million affected customers are being notified by letter of the changes to broadband and call costs effective 2 April 2017. BT Sport charges will take effect from 1 August 2017. Most of those affected will be able to escape their contracts without penalty under Ofcom rules, with BT saying it will let customers cancel free regardless. Consumers willing to stay with BT have the option of haggling for a better deal.