He was looking to receive damages to the tune of £400 for the alleged breach, for what he described as “malicious” correspondence with him, and for stress caused by the situation. A Norfolk resident has taken TalkTalk to court for a "breach of contract" allegation following a cyber attack last year. Retired police officer, David Capon, claimed that the broadband company did not take customer security seriously after the hack which affected 157,000 customers. The case was brought by Mr Capon and his wife who said they were left with no choice but to switch from BT Broadband as their internet speeds dropped dramatically. District judge Philip Rogers said "the case must fail" on the basis of no breach. Although not having to pay the breakage fee, Capon said he was still disappointed with the decision.
A Norfolk resident has taken TalkTalk to court for a "breach of contract" allegation following a cyber attack last year. Retired police officer, David Capon, claimed that the broadband company did not take customer security seriously after the hack which affected 157,000 customers. The case was brought by Mr Capon and his wife who said they were left with no choice but to switch from BT Broadband as their internet speeds dropped dramatically. District judge Philip Rogers said "the case must fail" on the basis of no breach. Although not having to pay the breakage fee, Capon said he was still disappointed with the decision.