This will enable US community banks to challenge their larger rivals , as their personalised approach and need for digital products are well suited to financial tech innovation . Looking ahead, the bank is also planning to seek out potential fintech partnerships with mobile wallet providers to integrate a consumer mobile wallet feature to its mobile app, as well as incorporating a mobile gift card service. Community banks are focusing increasingly on fintech start - up companies to develop useful consumer technology and lower their operational costs . Technology , whilst not replacing the branches of community banks , will improve customer interactions by introducing mobile devices instead of computers . Commercial community banking can be enhanced through technology , helping it to gain a personal edge over larger financial institutions .
This will enable US community banks to challenge their larger rivals , as their personalised approach and need for digital products are well suited to financial tech innovation . Community banks are focusing increasingly on fintech start - up companies to develop useful consumer technology and lower their operational costs . Technology , whilst not replacing the branches of community banks , will improve customer interactions by introducing mobile devices instead of computers . Commercial community banking can be enhanced through technology , helping it to gain a personal edge over larger financial institutions .