India 's YES Bank has launched a banking chatbot for its loan services in partnership with Silicon valley -based Gupshup , a bot builder platform. The tool, called Yes mPOWER, is currently active on Facebook Messenger , offering advice and information on personal loans and eligibility criteria. The next phase will include a facility for obtaining a mortgage quote. In April 2016 , the bank introduced YES TAG, which it claimed was the first banking chatbot in India .
India's YES Bank has launched a banking chatbot for its loan services in partnership with Silicon Valley-based Gupshup, a bot builder platform. The tool, called Yes mPOWER, is currently active on Facebook Messenger, offering advice and information on personal loans and eligibility criteria. The next phase will include a facility for obtaining a mortgage quote. In April 2016, the bank introduced YES TAG, which it claimed was the first banking chatbot in India.