Hotels in Singapore have launched facial recognition check-in technology to cut guest waiting times and tackle a labour shortage. The tech-savvy country of 5.7 million people is increasingly turning to automation to speed up services and deal with workforce shortages, with robots deployed for tasks ranging from cleaning to making noodles. The pilot scheme at more than 400 hotels will offer guests a phone app with facial recognition technology or a passport scanner with links to immigration authorities through which they obtain a room key. Changi and Changi said the project could cut check-in times by 6.2 percent and used similar technology to a scheme already running in some airports, including Hotel Association in Singapore .
Hotels in Singapore have launched facial recognition check-in technology to cut guest waiting times and tackle a labour shortage. The pilot scheme at more than 400 hotels will offer guests a phone app with facial recognition technology or a passport scanner with links to immigration authorities through which they obtain a room key. Changi and Changi said the project could cut check-in times by 6.2 percent and used similar technology to a scheme already running in some airports, including Hotel Association in Singapore .