Ten insurers are testing FlamingoAI's artificial intelligence-driven virtual assistant technology. The company is also working with the University of Washington to develop a similar AI system for medical care. AMP and Liberty Mutual are among those in live-evaluation mode, while Chubb is one of several moving through earlier trial phases. Meanwhile Nationwide Mutual has continued its monthly arrangement after a six-month review.
Ten insurers are testing FlamingoAI's artificial intelligence-driven virtual assistant technology. The AI provider – which offers car insurance quotations and payments, and home and contents insurance applications, among other features – said nine of its clients are using its Virtual Sales Assistant platform, while another is deploying its Virtual Service Assistant. AMP and Liberty Mutual are among those in live-evaluation mode, while Chubb is one of several moving through earlier trial phases. Meanwhile Nationwide Mutual has continued its monthly arrangement after a six-month review.