NEW : `` It 's just one more astonishing fact in a long line of errors '' Parole officers saw and spoke to Jaycee Dugard during visits to Phillip Garrido 's home . Officers `` failed to investigate '' relationships , according to documents . `` First , it is a virtual certainty that Ms. Dugard and her daughters will require counseling for the remainder of their lives , with varying degrees of intensity at different time periods , '' it states . They did not interview the victim or her family members about what happened at the house where she was held captive for years.
NEW : `` It 's just one more astonishing fact in a long line of errors '' Parole officers saw and spoke to Jaycee Dugard during visits to Phillip Garrido 's home . Officers `` failed to investigate '' relationships , according to documents . They did not interview the victim or her family members about what happened at the house where she was held captive for years.