Simon Walls, PSNI Superintendent, said: “The scammers have contacted their intended victims by telephone warning that their online bank accounts had been hacked or there is a problem with their wireless router or broadband. TalkTalk has taken action to prohibit several popular remote desktop clients following a spate of frauds committed against UK broadband users. Fake ISP support agents have phoned users and encouraged them to install a remote desktop client to allow access to their computer and data, purportedly to fix a problem such as a connectivity issue. The incidents have prompted police warnings. TalkTalk, which is owned by BT Group, said it had removed the offending software from its network after receiving complaints about it.
TalkTalk has taken action to prohibit several popular remote desktop clients following a spate of frauds committed against UK broadband users. Fake ISP support agents have phoned users and encouraged them to install a remote desktop client to allow access to their computer and data, purportedly to fix a problem such as a connectivity issue. The incidents have prompted police warnings. TalkTalk, which is owned by BT Group, said it had removed the offending software from its network after receiving complaints about it.