LONDON, September 6, 2016 /PRNewswire/ -- Millennial business travellers are driving technological change as consumer travel habits continue to impact the business travel experience and corporate travel policy, according to the GBTA Global Business Traveler Sentiment Index™, in partnership with American Express. The research, which includes a survey of 405 UK business travellers, examines satisfaction with all aspects of business travel, and pinpoints the increasing use of technological innovation. Key UK findings from the research include: Millennials lead the pack in using social networking sites for business communication UK business travellers - like their peers worldwide - are much more confident about the health of their industry than the overall health of the economy Fabienne Cauli, Vice President, Global Client Group, EMEA & JAPA, American Express Global Commercial Payments, commented: "This Index provides a benchmark of business travellers' changing priorities and expectations - and it's fascinating to see how this is evolving, thanks, in part, to generational change in the workplace. Younger travellers show clear appetite for using sharing economy services, and have high expectations when it comes to connectivity. These issues are only going to become more prominent in the years ahead, as Millennials represent an ever-growing proportion of the workforce." Catherine McGavock, GBTA Regional Vice President, EMEA, commented: "UK business travellers have made clear their views on many aspects of business travel and, whilst 70% of them are generally satisfied with their overall business travel experience, they have pinpointed some areas which those servicing the travel market could improve, for example, when it comes to Wi-Fi connectivity. Recent years have seen unheralded changes in consumers' technological and service expectations and we're now in an era where people expect to be able to work and communicate via the internet wherever they are." The GBTA Global Business Traveler Sentiment Index™, in partnership with American Express, was carried out between March 31 and April 13, 2016, by the GBTA Foundation. An online survey was conducted among a sample of 3,500 business travelers in eight markets: Australia, Canada, Germany, Hong Kong, Japan, Mexico, the United Kingdom and the United States. In the UK, specifically, 405 UK business travellers were surveyed. Eligible respondents were employed part- or full-time and had taken four or more business trips in the past 12 months. For more information, please visit https://business.americanexpress.com/us/business-trends-and-insights/business-traveler/business-travel-insights-global-business-traveler-sentiment-index [ Back To TMCnet.com's Homepage ]
A new report from the GBTA Global Business Traveller Sentiment Index, in partnership with American Express, has found that 51% of British business travel policies now allow the use of ride-sharing services, driven up by the travel habits of millennials. The survey of more than 400 UK businesses also found that over the next three months 11% of UK firms expect to increase their use of ride-sharing services.