The BBC has reported that Watchdog failed to inform 157,000 customers that their personal details were compromised during a 2015 security breach. A recent investigation by the TalkTalk 's Watchdog team found the company may have incorrectly told them they were not impacted by the hack, which affected 4,545 TalkTalk customers. Reporters found customer data, including bank details and dates of birth, were accessible online. The information is likely to have been online since the breach which affected nearly 157,000 customers. When confronted with the findings, , TalkTalk said it was a genuine error and that it had contacted the customers, apologised and offered them free credit monitoring services.
The BBC has reported that Watchdog failed to inform 157,000 customers that their personal details were compromised during a 2015 security breach. A recent investigation by the TalkTalk 's Watchdog team found the company may have incorrectly told them they were not impacted by the hack, which affected 4,545 TalkTalk customers. Reporters found customer data, including bank details and dates of birth, were accessible online. When confronted with the findings, , TalkTalk said it was a genuine error and that it had contacted the customers, apologised and offered them free credit monitoring services.