TalkTalk has dismissed an independent survey that labelled the company's call centres as the worst providers of customer service in the UK. TalkTalk claims bounceback despite slump in profits Three held at TalkTalk call centre for data theft The survey, carried out by Which? and conducted between April and June this year, found that customers were being treated like "second-class citizens" when they called to complain about their phone bills.
TalkTalk has dismissed an independent survey that labelled the company's call centres as the worst providers of customer service in the UK. The survey, carried out by Which? and conducted between April and June this year, found that customers were being treated like "second-class citizens" when they called to complain about their phone bills.