Auto Express has published the results from its Drive Power survey, which polls UK consumers asking them to rate motor insurance providers. NFU Mutual was named the best motor insurer for the third consecutive year with a 96% customer satisfaction rating. The survey also revealed that only one in five people who have used an auto repair shop say they would recommend it as their first choice if given another chance. Sheilas’ Wheels was ranked eighth, however, consumers said they found the digital sign-up process difficult.
Auto Express has published the results from its Drive Power survey, which polls UK consumers asking them to rate motor insurance providers. NFU Mutual was named the best motor insurer for the third consecutive year with a 96% customer satisfaction rating. Police Mutual, Privilege, AXA and Sainsbury’s Bank also scored well. Sheilas’ Wheels was ranked eighth, however, consumers said they found the digital sign-up process difficult.