The Independent Networks Co-operative Association (INCA) has launched a Gold Standard Quality Mark Scheme to highlight alternative network broadband internet service providers (ISPs) that meet its standards. Scheme members must support Ofcom's Broadband Speed Code of Practice and complaints handling rules as well as the Advertising Standards Authority's guidelines for broadband advertising. We suspect that those ISPs who routinely describe hybrid services as “fibre optic” may also give it a miss. Members must also comply with the Broadband Delivery UK and EU definition of Next Generation Access networks. In addition, INCA is working closely with Ofcom on an independent review into how it can ensure all new services are compliant with the code of practice in order to protect consumers from unfair practices.
The Independent Networks Co-operative Association (INCA) has launched a Gold Standard Quality Mark Scheme to highlight alternative network broadband internet service providers (ISPs) that meet its standards. Scheme members must support Ofcom's Broadband Speed Code of Practice and complaints handling rules as well as the Advertising Standards Authority's guidelines for broadband advertising. Members must also comply with the Broadband Delivery UK and EU definition of Next Generation Access networks. In addition, INCA is working closely with Ofcom on an independent review into how it can ensure all new services are compliant with the code of practice in order to protect consumers from unfair practices.