UK housebuilder Redrow 's 14 divisions assembled to hold customer community events and engagement sessions as part of National Customer Service Week in London . Over the course of the campaign, staff at Redrow sites took part in customer community events, as well as engagement sessions with working partners about the importance of great customer service to businesses. Chris Smith , head of customer service at Redrow Southern Counties , said the event offered a chance to " think about what else we could do to improve the lives of our customers " .
UK housebuilder Redrow 's 14 divisions assembled to hold customer community events and engagement sessions as part of National Customer Service Week in London . Chris Smith , head of customer service at Redrow Southern Counties , said the event offered a chance to " think about what else we could do to improve the lives of our customers " .