Telecoms regulator Ofcom has ruled in favour of TalkTalk and Sky, who alleged that BT overcharged them for fixing faulty lines, and could be forced to pay out between £5m and £15m. Advertisement The incidents date from 2009 and 2014. An Ofcom spokesperson said: "'BT does appear to be billing more than the actual time worked by its engineers, which suggests there is a risk of cost over-recovery as a result of its billing approach." In an interview with BBC Radio 4's Today programme, Mr Hunt said he was "disappointed" at BT's decision but added it would not affect his plans to reform telecoms.
Telecoms regulator Ofcom has ruled in favour of TalkTalk and Sky, who alleged that BT overcharged them for fixing faulty lines, and could be forced to pay out between £5m and £15m. The incidents date from 2009 and 2014. An Ofcom spokesperson said: "'BT does appear to be billing more than the actual time worked by its engineers, which suggests there is a risk of cost over-recovery as a result of its billing approach." In an interview with BBC Radio 4's Today programme, Mr Hunt said he was "disappointed" at BT's decision but added it would not affect his plans to reform telecoms.