Thousands of TalkTalk customers were left without broadband after the internet giant suffered a "major outage". Broadband outage monitor Down Detector experienced a spike of 6164 reports of TalkTalk broadband outages at around 3pm on Wednesday. The problems are believed to have been caused by a "major" outage. TalkTalk said it had resolved the issue within an hour but outraged customers said on Twitter that they were still experiencing problems. Paul Saunders said it seemed like "almost total UK blackout" and tweeted an image of Down Detector's live outage map. Others said TalkTalk products were "awful" and said they often experience similar incidents. Annabella wrote: "This happens at least twice a month." In an update, TalkTalk tweeted: "We're aware that some customers are having intermittent browsing issues. "We have our engineers investigating this as a matter of priority. We apologise for any inconvenience whilst we investigate the cause of this." TalkTalk said it had resolved the "Web Page Browsing Issue" on its status dashboard at around 3.30pm. A TalkTalk spokesperson said: “Technical issues led to some customers experiencing disruption to their service for a limited period this afternoon. "Our engineers resolved this quickly and all services are now restored. We apologise for any inconvenience caused.”
TalkTalk 's broadband service suffered a major outage which left one of UK customers without internet. On Wednesday 29 November , the Broadband outage monitoring service Annabella received 6,164 outage reports at around one pm. TalkTalk said it had resolved a " Web Page Browsing Issue" by 3:30pm and apologised for any inconvenience caused. Users took to social media to complain about the service, with one describing TalkTalk 's products as "awful" and another stating that similar instances occur "at least twice a month".