( CNN ) -- The Transportation Security Administration stood by its security officers Sunday after a Florida woman complained that her cancer-stricken , 95-year-old mother was patted down and forced to remove her adult diaper while going through security . Reports of the incident took hold in social media , with scores of comments on the topic and reposts appearing hourly on Twitter Sunday afternoon . The TSA released a statement Sunday defending its agents ' actions at the Northwest Florida Regional Airport . `` While every person and item must be screened before entering the secure boarding area , TSA works with passengers to resolve security alarms in a respectful and sensitive manner , '' the federal agency said . `` We have reviewed the circumstances involving this screening and determined that our officers acted professionally and according to proper procedure . '' Jean Weber told CNN 's Fredricka Whitfield on Sunday that the security officers may have been procedurally correct , but she still does not believe they were justified , especially given her mother 's frail condition . `` If this is your procedure -- which I do understand -- I also feel that your procedure needs to be changed , '' she said . Weber said the two were traveling June 18 from northwest Florida to Michigan , so her mother could move in with relatives before eventually going to an assisted living facility . `` My mother is very ill , she has a form of leukemia , '' Weber said . `` She had a blood transfusion the week before , just to bolster up her strength for this travel . '' While going through security , the 95-year-old was taken by a TSA officer into a glassed-in area , where a pat-down was performed , Weber said . An agent told Weber `` they felt something suspicious on ( her mother 's ) leg and they could n't determine what it was '' -- leading them to take her into a private , closed room . Soon after , Weber said , a TSA agent came out and told her that her mother 's Depend undergarment was `` wet and it was firm , and they could n't check it thoroughly . '' The mother and daughter left to find a bathroom , at the TSA officer 's request , to take off the adult diaper . Weber said she burst into tears during the ordeal , forcing her own pat-down and other measures in accordance with TSA protocol . But she said her mother , a nurse for 65 years , `` was very calm '' despite being bothered by the fact that she had to go through the airport without underwear . Eventually , Weber said she asked for her mother to be whisked away to the boarding gate without her , because their plane was scheduled to leave in two minutes and Weber was still going through security . By this weekend , the 95-year-old woman -- who was not identified by name -- was doing `` fine '' in Michigan , where her niece and her family `` was treating her like royalty because they love her so much . '' `` My mother is a trouper , '' Weber said . This is not the first time that the TSA 's pat-downs of passengers have come under fire , nor the first time that the agency has rallied behind its officers and policy . Last year , the administration announced it was ramping up the use of full-body scanning and pat-downs to stop nonmetallic threats , including explosives , from getting on planes . The goal is to head off attacks such as the one allegedly attempted in Christmas 2009 by Umar Farouk AbdulMutallab , who allegedly had a bomb sewn into his underwear on a flight from the Netherlands to Michigan . The TSA estimates that only 3 % of passengers are subjected to pat-downs -- and then only after they have set off a metal detector or declined to step into a full-body scanner . Yet the new policy has triggered an uproar online and in airports , from a relatively small but vocal number of travelers who feel their rights and privacy were being violated . But the federal safety agency has n't backed down , making some adjustments but no major changes to its policy . `` Every traveler is a critical partner in TSA 's efforts to keep our skies safe , '' Administrator John Pistole , who ordered the new approach , said last fall . `` And I know and appreciate that the vast majority of Americans recognize and respect the important work we do . '' More recently , outrage erupted over a video-recorded pat-down of a 6-year-old passenger last April at New Orleans ' airport . The video , which was posted on YouTube , shows the girl protesting the search by a female security officer at first , though she complies quietly while it is underway . Pistole addressed this controversy at a Senate Homeland Security and Government Affairs Committee meeting last week , explaining the pat-down was ordered because the child had moved while passing through a body imaging machine . He told committee members that `` we have changed the policy ( so ) that there 'll be repeated efforts made to resolve that without a pat-down . '' The next day , TSA spokesman Greg Soule said that the new policy -- which will apply to children age 12 and younger -- is in the process of being rolled out . It will give security officers `` more options , '' but does not eliminate pat-downs as one of them . `` This decision will ultimately reduce -- though not eliminate -- pat-downs , '' Soule said .
A 95-year-old woman was held up by TSA officers at a Florida airport , her daughter says . The agents forced the cancer-stricken woman to take off her adult diaper , she adds . Score: 6 The woman 's daughter says those procedures should be changed .