Orange, the French telecoms group, has launched a fully mobile-only banking service. Orange Bank gives customers access to free banking services via a smartphone app, with products including a current account with overdraft facility, bank card and a free insurance package. Orange Bank has set-up 140 stores across France with 890 specially trained employees, to manually resolve customer issues regarding account opening and online banking service usage. A virtual adviser is available to guide users on the platform, and the company has also invested in 140 stores across France where trained customer service staff can help resolve issues. The new mobile app will be rolled out over the next few weeks before being made available for all customers.
Orange, the French telecoms group, has launched a fully mobile-only banking service. Orange Bank gives customers access to free banking services via a smartphone app, with products including a current account with overdraft facility, bank card and a free insurance package. A virtual adviser is available to guide users on the platform, and the company has also invested in 140 stores across France where trained customer service staff can help resolve issues. The new mobile app will be rolled out over the next few weeks before being made available for all customers.