The bot offers advice across the full spectrum of personal loans, with mortgage quotes to be added in a next phase. India 's YES Bank has launched a banking chatbot for its loan services in partnership with Silicon valley -based Gupshup , a bot builder platform. The tool, called Yes mPOWER, is currently active on Facebook Messenger , offering advice and information on personal loans and eligibility criteria. The next phase will include a facility for obtaining a mortgage quote. In April 2016 , the bank introduced YES TAG, which it claimed was the first banking chatbot in India .
India 's YES Bank has launched a banking chatbot for its loan services in partnership with Silicon valley -based Gupshup , a bot builder platform. The tool, called Yes mPOWER, is currently active on Facebook Messenger , offering advice and information on personal loans and eligibility criteria. The next phase will include a facility for obtaining a mortgage quote. In April 2016 , the bank introduced YES TAG, which it claimed was the first banking chatbot in India .