International hotel giant Accor has launched investigations into allegations of racial segregation of Aboriginal guests at its Ibis Styles hotel in Alice Springs , Northern Territory . The claims , as reported by the ABC ’s Emergency Briefing programme , stated that staff at the hotel were told via internal email to place guests from remote Aboriginal communities into lower quality rooms . The initial policy was reportedly then extended to any Aboriginal guest checking in . Accor said it had taken “prompt and decisive action” and ordered “cultural training” for staff. ABC ’s verification of the claims showed that “ community rooms ” where Aboriginal guests were being placed were dirty and poorly maintained , despite being priced the same as regular rooms .
International hotel giant Accor has launched investigations into allegations of racial segregation of Aboriginal guests at its Ibis Styles hotel in Alice Springs , Northern Territory . The claims , as reported by the ABC ’s Emergency Briefing programme , stated that staff at the hotel were told via internal email to place guests from remote Aboriginal communities into lower quality rooms . The initial policy was reportedly then extended to any Aboriginal guest checking in . ABC ’s verification of the claims showed that “ community rooms ” where Aboriginal guests were being placed were dirty and poorly maintained , despite being priced the same as regular rooms .