A company called 7x7 Executive is hosting training sessions to help low - rated Uber drivers in a handful of US cities to increase their customer service skills and knowledge of local key routes to improve their overall driver rating . Ride - hailing firms are not legally obliged to offer proprietary driver training , hence the recent emergence of private ride - hail driver training courses . Other training providers include The Rideshare Guy and The Dashboard . However , as Uber fares continue to decrease , it seems drivers are looking for free access to paid - for courses , seeking support from forums and Facebook groups .
A company called 7x7 Executive is hosting training sessions to help low-rated Uber drivers in a handful of US cities to increase their customer service skills and knowledge of local key routes to boost their overall driver rating. Ride-hailing firms are not legally obliged to offer proprietary driver training, hence the recent emergence of private ride-hail driver training courses. Other training providers include The Rideshare Guy and Rideshare Dashboard. However, as Uber fares continue to decrease, it seems drivers are looking for free alternatives to paid-for courses, seeking advice from forums and Facebook groups.