Hotels in Singapore have launched facial recognition check-in technology to cut guest waiting times and tackle a labour shortage. Under the pilot launched Wednesday, visitors will not need to wait to be checked in by hotel staff but can instead use a phone app fitted with facial recognition technology or machines which scan their passports. The pilot scheme at three hotels will offer guests a phone app with facial recognition technology or a passport scanner with links to immigration authorities through which they obtain a room key. A spokesman for the hotel chain said it was working on introducing similar features at other hotels.
Hotels in Singapore have launched facial recognition check-in technology to cut guest waiting times and tackle a labour shortage. The pilot scheme at three hotels will offer guests a phone app with facial recognition technology or a passport scanner with links to immigration authorities through which they obtain a room key. A spokesman for the hotel chain said it was working on introducing similar features at other hotels.