Alibaba is using robots instead of waiters to serve guests at its high - end seafood restaurant in China . Customers at Robot . He , located in the Chinese tech giant 's Hema Supermarket , use a series of QR codes on the Hema app to select a table , choose the fresh seafood from they want served , and pay for their meals . The bagged items are then transferred to a refrigerator using conveyor belts and a robotic arm until the customer is ready to eat . The food is then prepared and delivered straight to the customer 's table via another network of conveyor belts .
Alibaba is using robots instead of waiters to serve guests at its high-tech seafood restaurant in Shanghai. Customers at Robot.He, based in the Chinese tech giant's Hema Supermarket, use a series of QR codes on the Hema app to find a table, choose the fresh seafood from they want prepared, and pay for their meals. The bagged items are then transferred to a refrigerator using conveyor belts and a robotic arm until the customer is ready to sit. The food is then prepared and delivered straight to the customer's table via another network of conveyor belts.