By Max Margan For Daily Mail Australia Published: 02:57 EDT, 31 May 2017 | Updated: 05:11 EDT, 31 May 2017 Fuming National Australia Bank customers have vented their frustration as a nationwide outage left thousands without internet banking access. Customers who attempted to log on to their account on Wednesday were met with an error screen which read: 'NAB internet banking is unavailable'. The system is believed to have crashed at around midday. Just before 5pm, customers could still not log on using the bank's mobile app. Fuming NAB customers have vented their frustration as a nationwide outage left thousands without internet banking access Customers who attempted to log on to their account on Wednesday were met with an error screen which read: 'NAB internet banking is unavailable' 'Sorry everyone, we seem to be having some issues with our Internet Banking and mobile app,' NAB posted on its social media pages. Hundreds took to Twitter and Facebook to voice their frustration, with some threatening to boycott the bank. 'Right when I needed access to cash from a savings account. The final straw to switching banks. Goodbye,' one customer tweeted. NAB's mobile banking customers were met with this error screen when they attempted to access their account The bank told its customers it was aware of the issue via its social media pages on Wednesday Angry customers (one above) took to Twitter and Facebook to voice their frustration National Australia Bank apologised to its customers on social media and through a spokesperson 'Can you stop the phone calls about my credit card payment being overdue then! Can't pay it if the problem is NAB's own system not working can I?' another asked. 'Don't charge me late fees when I can't pay my bills today to you guys. This happens way too often,' yet another posted. 'Seriously what is going on with NAB? Don't know how many times this keeps happening. Give you an A+ for consistency,' another said. An NAB spokesperson told Daily Mail Australia customers could still access their money, just not via their mobile app. More angry customers posted their comments on the bank's Facebook page An NAB spokesperson told Daily Mail Australia customers could still access their money, just not via their mobile app 'Customers can use internet banking using a desktop or an Ipad, telephone banking or visiting a branch,' the spokesperson said. 'NAB apologises to customers for the inconvenience and our teams are working to restore services as soon as possible.' In October last year, the bank was forced to apologise to its customers after a similar incident. In October last year, the bank was forced to apologise to its customers after a similar incident Advertisement
Customers of National Australia Bank were left without mobile banking access on 31 May after an IT system crashed around midday. As angry users took to social media to vent their frustrations, a NAB spokesperson apologised for the inconvenience, and urged customers to use a desktop or an iPad to access web-based banking services. The bank's in-branch and telephone banking services were unaffected by the outage.