Citigroup mortgage units have been fined $ 28.8 m for failing to provide options to their borrowers to avoid foreclosure and for making it difficult for them to apply for relief , the Consumer Financial Protection Bureau ( CFPB ) said on Monday . WASHINGTON—Two mortgage servicing units of Citigroup Inc. agreed to pay $28.8 million to settle allegations from the Consumer Financial Protection Bureau that they mistreated borrowers seeking foreclosure relief. Subsidiary banks will compensate consumers $ 17 m and pay a penalty of $ 3 m , while CitiFinancial Services will refund approximately $ 4.4 m to consumers and pay a civil penalty of $ 3 m , according to the CFPB .
Citigroup mortgage units have been fined $ 28.8 m for failing to provide options to their borrowers to avoid foreclosure and for making it difficult for them to apply for relief , the Consumer Financial Protection Bureau ( CFPB ) said on Monday . Subsidiary banks will compensate consumers $ 17 m and pay a penalty of $ 3 m , while CitiFinancial Services will refund approximately $ 4.4 m to consumers and pay a civil penalty of $ 3 m , according to the CFPB .