They accounted for 27 percent of online bill payments in 2016, down from 38 percent in 2010. An increasing number of U.S. consumers are choosing biller-direct sites to pay their bills, preferring them to similar services provided by banks. A recent report found that 62% of online payments were made via biller-direct sites in 2010 , compared with 73% in 2016 . Factors driving this growth include the data, speed of payment and convenience offered the sites offer.
An increasing number of U.S. consumers are choosing biller-direct sites to pay their bills, preferring them to similar services provided by banks. A recent report found that 62% of online payments were made via biller-direct sites in 2010 , compared with 73% in 2016 . Factors driving this growth include the data, speed of payment and convenience offered the sites offer.