Shopify has announced it will be launching Shopify Chat on its app, Facebook Messenger , the company's first native web chat app that can host conversations between merchants and customers. Ping uses Shopify Ping , SMS and, most recently, Business Chat , to manage customer communications. Shopify currently has more than 800,000 merchants and small business active on its platform.
Shopify has announced it will be launching Shopify Chat on its app, Shopify Ping, the company's first native web chat app that can host conversations between merchants and customers. Ping uses Facebook Messenger, SMS and, most recently, Apple Business Chat, to manage customer communications. Shopify currently has over 800,000 merchants and small business active on its platform.