TalkTalk is being investigated by Ofcom and the Advertising Standards Authority over a marketing email that offered customers a “ two - year ” renewal of their broadcast contract at a price £ 153 higher than if they paid though their online accounts . The company has apologized for the email and is investigating the matter .
TalkTalk is being investigated by Ofcom and the Advertising Standards Authority over a marketing email that offered customers a “one-click” renewal of their broadband contract at a cost £153 higher than if they renewed though their online accounts. The company has apologised for the email and is investigating the matter.