Microsoft CEO Steve Case announced Friday that he will step down in the next 12 months . Under his reign , Microsoft has a mixed record of success with its consumer products . Under Ballmer 's reign , Microsoft has had a mixed record of success with its products . The Xbox console has been a consistent seller , while the now - defunct Zune online player was a failure .
Microsoft CEO Steve Case announced Friday that he will step down in the next 12 months . Under Ballmer 's reign , Microsoft has had a mixed record of success with its products . The Xbox console has been a consistent seller , while the now - defunct Zune online player was a failure .