Bovis Homes , one of the UK ’s largest housebuilding firms , will pay £ 7 m ( $ 9 m ) to repair poorly maintained new - build homes . The settlement comes after customers accused the company of encouraging them to move into homes that were not complete in order to achieve sales targets . The company has not confirmed how many homes are damaged , or where they are located . The Bovis case highlights growing concerns about the quality of many new homes . Critics argue that standards body , the National House Building Council , is providing inadequate protection for consumers , whilst Oliver Colvile MP is demanding an independent ombudsman for the industry .
Bovis Homes, one of the UK’s largest housebuilding firms, will pay £7m ($9m) to repair poorly constructed new-build homes. The compensation comes after customers accused the company of encouraging them to move into houses that were not complete in order to achieve sales targets. The company has not confirmed how many homes are affected, or where they are located. The Bovis case highlights growing concerns about the quality of many new homes. Critics argue that standards body, the National House Building Council, is providing inadequate protection for customers, whilst Oliver Colvile MP is demanding an independent ombudsman for the sector.