88 % of doctors would rather report bad biopsy results in person rather than by phone , video consult or email . When surveyed , respondents described telemedicine as " cold and inhuman " and more suitable " to report a flat tire , leaking cooling fluid or bad timing belt " , with another saying “ When discussing bad news , one needs to be prepared for different reactions , and it is hard to be 10 miles away . ” Previous research had suggested that patients respond to bad news better when it is given via telemedicine , as receiving such bad results over the phone meant that they had time to absorb the diagnosis , and be better prepared to deal with the news in the company of family .
88% of doctors would rather give bad biopsy results in person rather than by phone, video consult or text. When surveyed, respondents described telemedicine as "cold and inhuman" and more suitable "to report a flat tire, leaking cooling system or bad timing belt", with another saying “When discussing bad news, one needs to be prepared for different reactions, and it is hard to react 10 miles away.” Previous research had suggested that patients respond to bad news better when it is given via telemedicine, as receiving such test results over the phone meant that they had time to absorb the diagnosis, and be better prepared to deal with the news in the company of family.