Plusnet received the most complaints for fixed line services in the UK in Q1 2019 for the second consecutive quarter , according to BT ’s league tables . the recipient of the fewest complaints. The same report showed the company received 16 complaints per 100,000 customers , more than double the industry average of 13 . Vodafone , TalkTalk and BT completed the “ top ” three with 30 , 24 and 15 complaints per million customers respectively . Plusnet also received the most complaints for its landline service with 24 complaints per 100,000 , followed again by TalkTalk with 19 and Vodafone with 15 .
Plusnet received the most complaints for fixed line services in the UK in Q1 2019 for the second consecutive quarter , according to BT ’s league tables . The same report showed the company received 16 complaints per 100,000 customers , more than double the industry average of 13 . Vodafone , TalkTalk and BT completed the “ top ” three with 30 , 24 and 15 complaints per million customers respectively . Plusnet also received the most complaints for its landline service with 24 complaints per 100,000 , followed again by TalkTalk with 19 and Vodafone with 15 .