Within five years , AI - driven automation will be integrated into every aspect of the insurance sector , according to global professional services company Accenture . Insurers will need to embrace automation to cope with the increase in demand as residential , commercial and industrial equipment , home technology and fitness equipment are connected to the internet of things ( IoT ) . Accenture says that blending automation and human factors will be needed to maximise insurers ’ efforts .
Within five years, AI-driven automation will be integrated into every aspect of the insurance sector, according to global professional services company Accenture. Insurers will need to embrace automation to deal with the increase in data as cars, commercial and industrial equipment, home technology and fitness wearables are connected to the internet of things (IoT). Accenture says that blending automation and human insight will be needed to maximise insurers’ efforts.