US retailer Walmart has confirmed it has installed AI-backed computer vision in more than 1,000 stores to prevent thefts. The store chain is using tech from several companies, including Everseen. The company said the technology was being used by its store associates and that they were able to identify thieves using facial recognition technology. A Walmart spokeswoman said shrinkage rates had fallen in stores where the Missed Scan Detection programme was in use but critics have raised concerns about privacy and data use.
US retailer Walmart has confirmed it has installed AI-backed computer vision in more than 1,000 stores to prevent thefts. The company said the technology was being used by its store associates and that they were able to identify thieves using facial recognition technology. A Walmart spokeswoman said shrinkage rates had fallen in stores where the Missed Scan Detection programme was in use but critics have raised concerns about privacy and data use.