Insurance giant Prudential is piloting its e - claims programme in Singapore . Medical student applicants can now apply by uploading scanned invoices into a portal , where artificial intelligence and text mining software identifies , categorises and assesses the validity of a claim . It can then make a recommendation on outcome and payable amount within seconds of submission , rather than within seven days , as at present . According to RFi Group 17H2 Singapore Priority and Retail Banking Council 17H2, when asked about their likelihood to recommend their insurance provider on a scale of 0 to 10, 35% of respondents gave a score of 8 or higher with the average recommendation score is 6.6. The initial phase of the scheme will see the automation of pre- and post - hospital admission procedures at eight main hospitals in Singapore , with a full implementation planned later in 2018 .
Insurance giant Prudential is piloting its e - claims programme in Singapore . Medical student applicants can now apply by uploading scanned invoices into a portal , where artificial intelligence and text mining software identifies , categorises and assesses the validity of a claim . It can then make a recommendation on outcome and payable amount within seconds of submission , rather than within seven days , as at present . The initial phase of the scheme will see the automation of pre- and post - hospital admission procedures at eight main hospitals in Singapore , with a full implementation planned later in 2018 .