Update • 14:52 GMT TalkTalk’s online service status checker does not acknowledge any problems with its home broadband – despite hundreds of complaints from customers online. However, the TalkTalk’s official social media account (@TalkTalk on Twitter) is informing some users that it is “currently experiencing issues” in certain areas of the UK. Replying to one disgruntled customer from Manchester, @TalkTalk tweeted: “Hi Jody, unfortunately we're currently experiencing issues there, we're working on getting this resolved now.” It has also tweeted that it is “currently experiencing some issues with services in the North West. “We're working on resolving this now, and we're sorry for any inconvenience caused.” Asked when customers could expect the problems to be fixed, the account replied: “we don't have a time right now but the team are on the case and we hope to get it sorted asap.” Original Story – TalkTalk appears to be down for hundreds of customers across the UK. Enraged TalkTalk home broadband customers have flooded social media to complain about the outage. Independent website DownDetector, which tracks social media posts around a topic to monitor outages across the globe, shows hundreds of TalkTalk customers reportedly being hit by the network troubles. The first reports of an outage to the online banking portal first appeared online at around 14:00am GMT. According to DownDetector's crowd-sourced data, the outage appears to hit users across the United Kingdom, with London, Nottingham, Manchester and Birmingham the most affected. TalkTalk’s service status webpage does not acknowledge the problems being reported by users online.
TalkTalk 's mobile phone also suffered an outage , according to crowd - sourced data from independent company DownDetector . It has tracked social media posts related to the subject , saying the problem appeared most severe in London , Nottingham , Manchester and Birmingham . TalkTalk 's Twitter account acknowledged problems in parts of the country , apologized and said it was " working on " ” the problem .