As hotels across the globe continue to lose business to app-based services such as Airbnb, AccorHotels is trying to win back customers, by focussing on food & beverage. Last month , the firm appointed former Bain & Co consultant, Amir Nahai , to lead the initiative; the latest move in a three-year shake-up started in 2013 by Chief Executive Sebastien Bazin . "It's a medium-term plan to make Food & Beverage ( F&B ) At lunchtimes now, 70 percent of the customers are outsiders rather than hotel residents. a window into Food & Beverage ," Sebastien Bazin told KPMG . " With the arrival of new rivals such as booking websites or Airbnb , offering a personalised service has become more and more necessary, particularly in three-year ," said Stephane Botz of F&B , and as such, hoteliers are trying to come up with restaurants and bars that meet demands for more local and personalised experiences.
As hotels across the globe continue to lose business to app-based services such as Airbnb, AccorHotels is trying to win back customers, by focussing on food & beverage. Last month , the firm appointed former Bain & Co consultant, Amir Nahai , to lead the initiative; the latest move in a three-year shake-up started in 2013 by Chief Executive Sebastien Bazin . "It's a medium-term plan to make Food & Beverage ( F&B ) a window into Food & Beverage ," Sebastien Bazin told KPMG . "With the arrival of new rivals such as booking websites or Airbnb , offering a personalised service has become more and more necessary, particularly in three-year ," said Stephane Botz of F&B , and as such, hoteliers are trying to come up with restaurants and bars that meet demands for more local and personalised experiences.