TalkTalk has come bottom in a survey ranking customer services offered by 7,000 British broadband providers. The MoneySavingExpert.com survey of 75 participants found 38% of MoneySavingExpert.com customers described its service as poor. That's an improvement on 94% tally in a survey this year . The latest study found that the smallest firms offer the best service; "relative minnow" Zen topped the poll with a 94% satisfaction ranking.
TalkTalk has come bottom in a survey ranking customer services offered by 75 British broadband providers. The MoneySavingExpert.com survey of 7,000 participants found 38% of TalkTalk customers described its service as poor. That's an improvement on the 45% tally in a survey six months ago. The latest study found that the smallest firms offer the best service; "relative minnow" Zen topped the poll with a 94% satisfaction ranking.