Telecoms firm and ISP provider TalkTalk sparked complaints when it banned popular remote desktop software TeamViewer for the second time this year. The company said in a statement that its decision was made after "careful consideration" of customer feedback on the software. It suffered a large data breach in October 2015, which leaked 157,000 users' personal details, and its users were the target of an unrelated "Indian call centre" scam earlier this year. Customers will be able to change the default settings for the Scam Protect blocker, which is locking them out of the service, next year. Access can be resumed in the meantime via customer services. The ISP blocked TeamViewer for less than 24 hours in March but reinstated it following complaints.
Telecoms firm and ISP provider TalkTalk sparked complaints when it banned popular remote desktop software TeamViewer for the second time this year. The company said in a statement that its decision was made after "careful consideration" of customer feedback on the software. Customers will be able to change the default settings for the Scam Protect blocker, which is locking them out of the service, next year. Access can be resumed in the meantime via customer services. The ISP blocked TeamViewer for less than 24 hours in March but reinstated it following complaints.