Processes such as PAN and Aadhaar details validation, airway bill updation from courier sites, duplicate statement generation, interbank foreign currency settlement and debit card reissuance have all moved to software robotics. ICICI Bank will "remove human interference" from multiple back-end tasks and replace them with robotic software. The bank has been working on the project for a few years now, but it is now ready to start testing its new system in India.
ICICI Bank will "remove human interference" from multiple back-end tasks and replace them with robotic software. The bank has been working on the project for a few years now, but it is now ready to start testing its new system in India.