India broadband company TalkTalk has been named the UK 's most grumbled-about provider, with 30 complaints per 100,000 customers, according to a report by the regulator Ofcom. A spokesperson for TalkTalk said the data covered July-September 2017 , when the firm was closing its customer service operations in UK , leading to some disruption for customers. BT's Plusnet came first in TalkTalk 's report with 100,000 complaints per 100,000 customers.
UK broadband company TalkTalk has been named the UK's most grumbled-about provider, with 30 complaints per 100,000 customers, according to a report by the regulator Ofcom. A spokesperson for TalkTalk said the data covered July-September 2017, when the firm was closing its customer service operations in India, leading to some disruption for customers. BT's Plusnet came second in Ofcom's report with 27 complaints per 100,000 customers.