® Telecoms firm and ISP provider TalkTalk sparked complaints when it banned popular remote desktop software TeamViewer for the second time this year . The company said it was protecting customers by " filtering a small number of websites that are being used by scammers " , but the move angered legitimate users . Customers will be able to change the default settings for the Scam Protect blocker , which is locking them out of the service , next week . Access can be resumed in the future via customer email . The ISP blocked TeamViewer for less than 24 hours in March but reinstated it following complaints .
Telecoms firm and ISP provider TalkTalk sparked complaints when it banned popular remote desktop software TeamViewer for the second time this year . The company said it was protecting customers by " filtering a small number of websites that are being used by scammers " , but the move angered legitimate users . Customers will be able to change the default settings for the Scam Protect blocker , which is locking them out of the service , next week . Access can be resumed in the future via customer email . The ISP blocked TeamViewer for less than 24 hours in March but reinstated it following complaints .