TalkTalk’s Technology Developer, Philip Clayson, described the company as a modern-day blend of FTSE company and "grown-up start-up", with the right culture for innovation. Clayson joined the company in 2015, spending his first year remediating TalkTalk’s technology portfolio after it suffered a massive cyber attack. The new CEO will be responsible for all aspects of the company’s business, including its mobile app development and data analytics business. A significant target for the coming year is to reduce the company’s tech debt by 50%.
TalkTalk’s Technology Developer, Philip Clayson, described the company as a modern-day blend of FTSE company and "grown-up start-up", with the right culture for innovation. Clayson joined the company in 2015, spending his first year remediating TalkTalk’s technology portfolio after it suffered a massive cyber attack. Since then, he has focused on rationalising and modernising the company’s expansive legacy technology estate, which grew as it focused on growth acquiring companies and duplicating technologies. A significant target for the coming year is to reduce the company’s tech debt by 50%.