According to research by Forrester , a quarter of consumers in European are active users of mobile banking , however , 60 % of Europeans do not believe it is safe or secure , while 30 % do not trust mobile banking . The research predicts that mobile banking will replace online banking for everyday tasks . The most common mobile banking activity in Europe is checking account balances , with 78 % of active users using their mobile phone for this in the past 12 months , 53 % used a mobile phone to check or complete a transaction , while 40 % have received SMS alerts from banks . " Recent research from UBS Evidence Lab found , nearly 2 billion people will use their mobile to bank by 2019 . KPMG 's UK digital and mobile banking director , David Hodgkinson stated , “ Banks must adapt or change . Mobile banking is clearly supplanting all other channels as the main portal between the bank and the consumer ” .
According to research by Forrester , a quarter of consumers in European are active users of mobile banking , however , 60 % of Europeans do not believe it is safe or secure , while 30 % do not trust mobile banking . The research predicts that mobile banking will replace online banking for everyday tasks . The most common mobile banking activity in Europe is checking account balances , with 78 % of active users using their mobile phone for this in the past 12 months , 53 % used a mobile phone to check or complete a transaction , while 40 % have received SMS alerts from banks . Recent research from UBS Evidence Lab found , nearly 2 billion people will use their mobile to bank by 2019 . KPMG 's UK digital and mobile banking director , David Hodgkinson stated , “ Banks must adapt or change . Mobile banking is clearly supplanting all other channels as the main portal between the bank and the consumer ” .