The adoption of artificial intelligence could add $ 1.2tn to the global financial services industry by 2020 , according to a report from Accenture . The report also notes that financial services , as a sector , is the third largest source of AI developments . Banking and telecommunications , as well as manufacturing , are the top sectors benefiting from increased AI adoption . Developments in AI are likely to be a boost for financial service firms ' customer service capabilities , while providing products such as e - insurance is said to be an impossibility without an increased usage of the tech .
The adoption of artificial intelligence could add $1.2tn to the global financial services industry by 2035, according to a report from Accenture. The report also notes that financial services, as a sector, is the third largest beneficiary of AI developments. Media and telecommunications, as well as manufacturing, are the top sectors benefiting from increased AI adoption. Developments in AI are likely to be a boon for financial service firms' customer service capabilities, while providing products such as micro-insurance is said to be an impossibility without an increased usage of the tech.