In cases like Duncan’s, the client services department could be messaging workers in India, the Philippines, and the US to find out how an error may have happened. Rape charges against a Lyft driver with a criminal record demonstrate issues with background checks in the gig economy. US-based employment screening firm Sterling Talent Solutions failed to catch the criminal history of a Chicago driver, who allegedly tied up and raped his passenger. The organisation, which vets employees for almost 30% of Fortune 500 companies, boasts court record searches 50% faster than competitors; but human errors, incomplete database records and technological issues are widespread, reportedly. In an interview with BuzzFeed News, Sterling's CEO David Smith said that he was "shocked" by the allegations made against the driver.
Rape charges against a Lyft driver with a criminal record demonstrate issues with background checks in the gig economy. US-based employment screening firm Sterling Talent Solutions failed to catch the criminal history of a Chicago driver, who allegedly tied up and raped his passenger. The organisation, which vets employees for almost 30% of Fortune 500 companies, boasts court record searches 50% faster than competitors; but human errors, incomplete database records and technological issues are widespread, reportedly. In an interview with BuzzFeed News, Sterling's CEO David Smith said that he was "shocked" by the allegations made against the driver.