A passenger had to catch several flights to make it to his mother 's bedside in time . Flight crews are usually under pressure to make sure their planes take off and land on time . Kerry Drake wrote to United Airlines to thank their staff for helping him that day .
A passenger had to catch two flights to make it to his mother 's bedside in time . Flight crews are usually under pressure to make sure their flights take off and land on time . Kerry Drake wrote to United Airlines to thank their employees for helping him that day .