A report from Accenture titled , " Within Reach " , states that banks could tap into $ 380bn in market revenue , " by targeting micro - enterprises and bringing unbanked and underbanked adults into the formal financial system " . The report goes on to explain that a large portion of this potential revenue can be generated by banks offering mobile banking services , particularly to those in underdeveloped areas of the world , including large parts of Africa . It highlights Zambia National Commercial Bank , which has many mobile banking customers , who previously had no access to traditional financial services . Alibaba in China is also highlighted , for using customers ' commercial transactions recorded on its e - commerce platform to create credit records , and then conducting SME lending .
A report from Accenture titled, "Within Reach", states that banks could tap into $380bn in market revenue, "by targeting micro-enterprises and bringing unbanked and underbanked adults into the formal financial system". The report goes on to explain that a large part of this potential revenue can be attained by banks offering mobile banking services, particularly to those in underdeveloped parts of the world, including large parts of Africa. It highlights Zambia National Commercial Bank, which has 200,000 mobile banking customers, who previously had no access to traditional financial services. Alibaba in China is also highlighted, for using customers' commercial transactions recorded on its e-commerce platform to create credit records, and then conducting SME lending.