Food service platforms Deliveroo and Just Eat were found to be hosting outlets with a zero Food Standards Agency ( FSA ) rating . Deliveroo said that independent food safety auditors work with its one-rated listings, which are given 21 days to improve their hygiene standards before they are removed. This despite the former insisting it does n't allow zero - rated restaurants , and the latter claiming to have banned them by law In a BBC investigation across Manchester , Birmingham and London , more than 400 restaurants with a rating of one were available on the platforms . Heather Hancock , FSA chairwoman , said only eateries rated three and above should be listed .
Food service platforms Deliveroo and Just Eat were found to be hosting outlets with a zero Food Standards Agency ( FSA ) rating . This despite the former insisting it does n't allow zero - rated restaurants , and the latter claiming to have banned them by law In a BBC investigation across Manchester , Birmingham and London , more than 400 restaurants with a rating of one were available on the platforms . Heather Hancock , FSA chairwoman , said only eateries rated three and above should be listed .