It seems that the page you are looking for does not exist or has been removed. Indian food delivery platform providers will cut 10 % of its staff after AI - powered bots developed to answer customer questions reduced the need for support . The technology meant just 7.5 % of orders needed support , compared to 15 % earlier in 2019 , Zomato said . The 541 job losses are across restaurant , merchant and delivery partner ##ing operations . Zomato is currently in a dispute with the National Restaurant Association of India ( NRAI ) over discounts offered by its Gold fine - dining scheme . The company has said an in - principle agreement had been reached with Zomato and fellow online delivery platform providers .
Indian food delivery platform providers will cut 10 % of its staff after AI - powered bots developed to answer customer questions reduced the need for support . The technology meant just 7.5 % of orders needed support , compared to 15 % earlier in 2019 , Zomato said . The 541 job losses are across restaurant , merchant and delivery partner ##ing operations . Zomato is currently in a dispute with the National Restaurant Association of India ( NRAI ) over discounts offered by its Gold fine - dining scheme . The company has said an in - principle agreement had been reached with Zomato and fellow online delivery platform providers .