Insurtech start-up Next Insurance has joined with chat bot developer SmallTalk to help it capitalise on the coverage needs of the US's growing army of small businesses. About 500,000 companies start up every month, creating a market that Next believes is worth $100bn. To efficiently tap this market, his start-up firm partnered with chat bot developer SmallTalk to deliver insurance products through social media, specifically the Facebook Messenger application. The company will use its new chatbot, called Next.ai, which can be used by any business or individual in the US, to provide insurance and other services for their customers. Next plans to "make sure the policies are perfectly tailored and carefully constructed for the unique insurance needs of each small business sector", said CEO Guy Goldstein.
Insurtech start-up Next Insurance has joined with chat bot developer SmallTalk to help it capitalise on the coverage needs of the US's growing army of small businesses. About 500,000 companies start up every month, creating a market that Next believes is worth $100bn. The company will use its new chatbot, called Next.ai, which can be used by any business or individual in the US, to provide insurance and other services for their customers. Next plans to "make sure the policies are perfectly tailored and carefully constructed for the unique insurance needs of each small business sector", said CEO Guy Goldstein.