Rashid said: “Some agents still spend hours on the phone towards the end of a transaction chasing the rest of the chain and searching for the update to give their client. UK - based real estate booking platform , My Chain has penned long - term deals with Leaders Group and with First German , after a pilot with Leaders resulted in a 20 % reduction in fall - throughs . Kevin Smith , managing director of the Leaders Group , added that the platform also helped reduce some wait times by up to three weeks . Co - founder Sohail Rashid said the chain alerts and other features baked into the platform helped improve efficiency , and resulted in " healthier cash flow , happier customers and an improved marketing proposition to new customers " .
UK - based real estate booking platform , My Chain has penned long - term deals with Leaders Group and with First German , after a pilot with Leaders resulted in a 20 % reduction in fall - throughs . Kevin Smith , managing director of the Leaders Group , added that the platform also helped reduce some wait times by up to three weeks . Co - founder Sohail Rashid said the chain alerts and other features baked into the platform helped improve efficiency , and resulted in " healthier cash flow , happier customers and an improved marketing proposition to new customers " .