Plusnet received the most complaints for fixed broadband services in the UK in the second consecutive quarter for the second consecutive quarter , according to Ofcom ’s league tables. The regulators report showed the provider received four complaints per 100,000 customers, more than double the industry average of 13 . Vodafone , TalkTalk and BT completed the “top” 24 with 30 , 24 and 15 complaints per 13 customers respectively. Plusnet also received the most complaints for its landline service with 24 complaints per 100,000 , followed again by TalkTalk with 19 and Vodafone with 15 .
Plusnet received the most complaints for fixed broadband services in the UK in Q1 2019 for the second consecutive quarter, according to Ofcom’s league tables. The regulators report showed the provider received 31 complaints per 100,000 customers, more than double the industry average of 13. Vodafone, TalkTalk and BT completed the “top” four with 30, 24 and 15 complaints per 100,000 customers respectively. Plusnet also received the most complaints for its landline service with 24 complaints per 100,000, followed again by TalkTalk with 19 and Vodafone with 15.