Some of these boxes don't even stop as a robotic arm descends and stamps the box with its final destination. The average Amazon order will have about 60 seconds of interaction with a human thanks to the company 's carefully orchestrated warehouse - selection process . While pickers - human employees - select the items to be dispatched , wrap them and put them on delivery trucks , Kiva robots are responsible for everything else . The addition of robots at some distribution centres has allowed for an increase in inventory and Amazon still hired many more employees this year .
The average Amazon order will have about 60 seconds of interaction with a human thanks to the company 's carefully orchestrated warehouse - selection process . While pickers - human employees - select the items to be dispatched , wrap them and put them on delivery trucks , Kiva robots are responsible for everything else . The addition of robots at some distribution centres has allowed for an increase in inventory and Amazon still hired many more employees this year .