The UK Prime Minister , Theresa May , has announced plans to prevent chains from keeping tips from staff . In 2015 , it emerged that many chains routinely deducted up to 10 % of tips paid by credit and debit cards . Most chains have now reduced that amount to 5 % . A restaurant owner, who runs four restaurants, but did not want to be named, said he welcomed the legislation because diners expected their tips to go to people who served them, not the restaurant. Trade body UK Hospitality said that such voluntary action meant that new legislation was unnecessary and that smaller firms needed to retain “ a small amount ” from their tips to cover processing costs .
The UK Prime Minister , Theresa May , has announced plans to prevent chains from keeping tips from staff . In 2015 , it emerged that many chains routinely deducted up to 10 % of tips paid by credit and debit cards . Most chains have now reduced that amount to 5 % . Trade body UK Hospitality said that such voluntary action meant that new legislation was unnecessary and that smaller firms needed to retain “ a small amount ” from their tips to cover processing costs .