Seven steps for insurers wanting to embed intelligent automation in the workplace VIDEO Leading insurers will embrace automation and artificial intelligence not just to take advantage of the breakneck pace of digital change, but also to create a new digital world where they hold a competitive advantage. Within five years, AI-driven automation will be integrated into every aspect of the insurance sector, according to global professional services company Accenture. Insurers will need to embrace automation to deal with the increase in data as cars, commercial and industrial equipment, home technology and fitness wearables are connected to the internet of things (IoT). The report also said that AI is expected to drive a shift from human interaction towards automated processes such as predictive analytics.
Within five years, AI-driven automation will be integrated into every aspect of the insurance sector, according to global professional services company Accenture. Insurers will need to embrace automation to deal with the increase in data as cars, commercial and industrial equipment, home technology and fitness wearables are connected to the internet of things (IoT). The report also said that AI is expected to drive a shift from human interaction towards automated processes such as predictive analytics.