has enabled its customers to transfer money to friends and family by issuing a voice command to Apple’s virtual assistant Siri, and via the iMessage. Both services are available to all OCBC Bank customers using iPhone devices running the iOS10 software and the latest OCBC mobile banking app. The bank announced also that the payments are authenticated by the customer using their mobile banking credentials. The innovations were developed by OCBC Bank’s in-house mobile developer, e-business and its group customer experience teams. The Siri and iMessage services work on OCBC Pay Anyone, the bank’s mobile banking service. In October 2016, the bank increased the OCBC Pay Anyone daily transfer limit from SGD 100 to SGD 1,000. Since then, the amount of money being sent via its e-payment service has increased 250% with average month-on-month transaction growth of about 10% since August 2014 according to Marketing Interactive.
Singapore-based OCBC bank's customers with iOS10 iPhones can transfer money using a voice command to Apple's virtual assistant Siri via iMessage. The service uses OCBC's Pay Anyone mobile banking service, and voice payments authenticated by the user's mobile banking credentials.