Plusnet received the most complaints for fixed broadband services in the UK in the second consecutive quarter for the second consecutive quarter , according to Ofcom ’s league tables. The regulators report showed the provider received four complaints per 100,000 customers, more than double the industry average of 13 . “It is disappointing to once again see Plusnet as the most complained about provider for landline and broadband, despite the volume of complaints falling since the end of last year. Vodafone , TalkTalk and BT completed the “top” 24 with 30 , 24 and 15 complaints per 13 customers respectively. Plusnet also received the most complaints for its landline service with 24 complaints per 100,000 , followed again by TalkTalk with 19 and Vodafone with 15 .
Plusnet received the most complaints for fixed broadband services in the UK in the second consecutive quarter for the second consecutive quarter , according to Ofcom ’s league tables. The regulators report showed the provider received four complaints per 100,000 customers, more than double the industry average of 13 . Vodafone , TalkTalk and BT completed the “top” 24 with 30 , 24 and 15 complaints per 13 customers respectively. Plusnet also received the most complaints for its landline service with 24 complaints per 100,000 , followed again by TalkTalk with 19 and Vodafone with 15 .