Rural full fibre broadband provider Gigaclear is backing Ofcom’s latest proposal that would require all UK broadband providers to proactively inform their customers when they are approaching the end of their contract, as well as set out the best available deals for them when their contract ends. Gareth Williams, Gigaclear CEO, said: “Ofcom is empowering customers to be better able to assess the best available options on a regular basis. We welcome the competition and the rest of the industry should be doing the same.”
Gigaclear has welcomed Ofcom’s latest proposal that would require all UK broadband providers to notify customers when they are nearing the end of their contract and provide them with details of the best available deals when the contract ends.