Three saw enough ratings to make the table again which of course pushed some providers down the table and with Three making a play for 5G as a potential replacement for fixed line broadband it will be interesting to see how they feature over the next year or two. A survey of 14 service providers , based on customer service , has placed TalkTalk first , with a 61.6 % rating for customer service , 68.6 % rating for reliability and 66.9 % rating for overall satisfaction . Sky ranked in 8th place , BT in 12th place and Virgin Media was ranked 14th . Provider AAISP was ranked number one , with 98 % rating for customer service , 97.1 % rating for reliability and 97.4 % rating for overall satisfaction .
A survey of 14 service providers , based on customer service , has placed TalkTalk first , with a 61.6 % rating for customer service , 68.6 % rating for reliability and 66.9 % rating for overall satisfaction . Sky ranked in 8th place , BT in 12th place and Virgin Media was ranked 14th . Provider AAISP was ranked number one , with 98 % rating for customer service , 97.1 % rating for reliability and 97.4 % rating for overall satisfaction .