Insurer Hiscox is piloting Eigen ’s natural language processing platform , using its machine learning - based classification and extraction technology . The platform will enhance processing of unstructured qualitative data , improving the speed , accuracy and cost of the processes , as Hiscox currently processes data by hand . These two pilots are just the tip of the iceberg in terms of what can be achieved with the thoughtful application of advanced technologies such as Eigen.” Eigen ’s platform will automate the claims process , shortening the response time to claims and speeding up the settlement process for brokers in Hiscox ’s secondary market business . Hiscox is India 's first insurance sector partner .
Insurer Hiscox is piloting Eigen ’s natural language processing platform , using its machine learning - based classification and extraction technology . The platform will enhance processing of unstructured qualitative data , improving the speed , accuracy and cost of the processes , as Hiscox currently processes data by hand . Eigen ’s platform will automate the claims process , shortening the response time to claims and speeding up the settlement process for brokers in Hiscox ’s secondary market business . Hiscox is India 's first insurance sector partner .