TalkTalk has come bottom in a survey ranking customer services offered by 75 British broadband providers. If things go wrong, customer service is key. ' The MoneySavingExpert.com survey of 7,000 participants found 38% of TalkTalk customers described its service as poor. That's an improvement on the 45% tally in a survey six months ago. But it's still not good enough for many customers. Zen topped the poll with a 94% satisfaction ranking.
TalkTalk has come bottom in a survey ranking customer services offered by 75 British broadband providers. The MoneySavingExpert.com survey of 7,000 participants found 38% of TalkTalk customers described its service as poor. That's an improvement on the 45% tally in a survey six months ago. But it's still not good enough for many customers. Zen topped the poll with a 94% satisfaction ranking.