Technical problems at Screwfix were causing problems for customers wanting to shop by phone or use its click - and - collect service last week . Stores impacted included Burton , Swadlincote , Derby and Alfreton , where an impacted customer said that the whole company had been affected . He said: "I think it is the whole company so they are having to do cash payments only. " A spokesman for the company said it was experiencing problems with its click - and - collect service but it was still trading , although customers were experiencing delays .
Technical problems at Screwfix were causing problems for customers wanting to shop by phone or use its click - and - collect service last week . Stores impacted included Burton , Swadlincote , Derby and Alfreton , where an impacted customer said that the whole company had been affected . A spokesman for the company said it was experiencing problems with its click - and - collect service but it was still trading , although customers were experiencing delays .