Seven out of 10 consumers would be happy to accept robo-advice for banking, insurance and retirement-planning services, says professional services firm Accenture. Nearly one-third would switch to Google, Amazon or Facebook for banking services (31 percent), insurance services (29 percent) and financial advisory services (38 percent). In a survey of nearly 33,000 people in 18 countries, Accenture found that 71% would accept banking advice, 74% would accept insurance advice and 68% would accept retirement advice. Support for traditional investing through robo-advisors was recorded at 78%. The rise of the robot is also changing how we think about work. Emerging markets showed the largest support for robo-advice, with the main attractions being speed and lower pricing.
Seven out of 10 consumers would be happy to accept robo-advice for banking, insurance and retirement-planning services, says professional services firm Accenture. In a survey of nearly 33,000 people in 18 countries, Accenture found that 71% would accept banking advice, 74% would accept insurance advice and 68% would accept retirement advice. Support for traditional investing through robo-advisors was recorded at 78%. The rise of the robot is also changing how we think about work. Emerging markets showed the largest support for robo-advice, with the main attractions being speed and lower pricing.