BT has taken action to prohibit several popular remote desktop clients following a spate of frauds committed against UK broadband users . Fake ISP support agents have contacted users and encouraged them to install a remote desktop client to allow access to their computer and data , purportedly to fix a problem such as a security issue . The incidents have prompted police warnings . TalkTalk has banned a number of remote desktop clients in response to the scams , although users can request to have them reinstated .
TalkTalk has taken action to prohibit several popular remote desktop clients following a spate of frauds committed against UK broadband users. Fake ISP support agents have phoned users and encouraged them to install a remote desktop client to allow access to their computer and data, purportedly to fix a problem such as a connectivity issue. The incidents have prompted police warnings. TalkTalk has banned a number of remote desktop clients in response to the scams, although users can request to have them reinstated.