A TalkTalk resident has taken TalkTalk to court for a "breach of contract" allegation following a cyber attack October . Retired police officer, David Capon , claimed that the broadband company did not take customer security seriously after the hack which affected 157,000 customers. Capon cancelled his contract after the attack, feeling that his data was no longer safe and refused to pay a £ 400 breakage fee. After the complainant took the decision to leave TalkTalk, he was asked to pay a £233 breakage fee, which he took issue with and refused to pay it. District judge David Capon said "the case must fail" on the basis of no breach. Although not having to pay the breakage fee, Norfolk said he was still disappointed with the decision.
A TalkTalk resident has taken TalkTalk to court for a "breach of contract" allegation following a cyber attack October . Retired police officer, David Capon , claimed that the broadband company did not take customer security seriously after the hack which affected 157,000 customers. Capon cancelled his contract after the attack, feeling that his data was no longer safe and refused to pay a £ 400 breakage fee. District judge David Capon said "the case must fail" on the basis of no breach. Although not having to pay the breakage fee, Norfolk said he was still disappointed with the decision.