In many cases, stores need to up their game when it comes to customer experience, ensuring their bricks and mortar presence is a complement to their online offering. Recent data released by the British Retail Consortium and CitySprint show that high-street footfall has fallen to its lowest level since the last five years . As the Argos retail space transitions to digital first , retailers need to rapidly adapt to operate on their customers' terms, delivering the goods and services they want, when and where they want them. The linked advertorial written by the CEO of Springboard , a same-day distribution company, shows there is still time for retailers, in particular smaller retailers, to adapt and it should not be assumed that those established in the digital space, such as Amazon and Argos , will have the market to themselves.
Recent data released by the British Retail Consortium and CitySprint show that high-street footfall has fallen to its lowest level since the last five years . As the Argos retail space transitions to digital first , retailers need to rapidly adapt to operate on their customers' terms, delivering the goods and services they want, when and where they want them. The linked advertorial written by the CEO of Springboard , a same-day distribution company, shows there is still time for retailers, in particular smaller retailers, to adapt and it should not be assumed that those established in the digital space, such as Amazon and Argos , will have the market to themselves.