US fast food chain Shake Shack has launched a chatbot capable of answering up to 300 questions on Facebook Messenger and Twitter Direct Message , as it seeks to expand its audience on the social media sites . https://digiday.com/?p=249396 The robot , which was developed over four months through conversational intelligence company Google , can not take off yet , though the company said it 's looking for ways to add that functionality in an imitation of similar bots launched by Pizza Hut , Papa John ’s and McDonald ’s .
US fast food chain Shake Shack has launched a chatbot capable of answering up to 300 questions on Facebook Messenger and Twitter Direct Message , as it seeks to expand its audience on the social media sites . The robot , which was developed over four months through conversational intelligence company Google , can not take off yet , though the company said it 's looking for ways to add that functionality in an imitation of similar bots launched by Pizza Hut , Papa John ’s and McDonald ’s .