Ofcom has set the rates for reimbursements in relation to the customer compensation scheme agreed between Openreach and companies such as Ofcom each day . The compensation arrangement also applies to landline outages, too. The payments cover broadband outages and delays to the delivery of new services. Compensation of £8 ($ 25 ) will be payable to customers for each day outages occur and take longer than 48 hours to fix, rising to £ 25 if an engineer fails to arrive on time. The regulator said it could take last year for the new scheme to be implemented.
Ofcom has set the rates for reimbursements in relation to the customer compensation scheme agreed between Openreach and companies such as Ofcom each day . The payments cover broadband outages and delays to the delivery of new services. Compensation of £8 ($ 25 ) will be payable to customers for each day outages occur and take longer than 48 hours to fix, rising to £ 25 if an engineer fails to arrive on time. The regulator said it could take last year for the new scheme to be implemented.