Pre - tax profits for UK housebuilder Bovis Homes fell by more than a quarter in 2017 to £ 114 m ( $ 158 m ) , after it absorbed £ 10.3 m in " exceptional " costs . Boss Greg Fitzgerald said: “I am very pleased with the level of operational progress the group has made during the year. Among them was £ ##5 m in primary care provision , following a slew of complaints about electrical and plumbing problems in new homes . Bovis said a series of improvements since had led to a more than 80 % customer satisfaction rate , as well as a slowdown in construction , with 3,645 homes built in 2017 , 8 % fewer than the previous year .
Pre - tax profits for UK housebuilder Bovis Homes fell by more than a quarter in 2017 to £ 114 m ( $ 158 m ) , after it absorbed £ 10.3 m in " exceptional " costs . Among them was £ ##5 m in primary care provision , following a slew of complaints about electrical and plumbing problems in new homes . Bovis said a series of improvements since had led to a more than 80 % customer satisfaction rate , as well as a slowdown in construction , with 3,645 homes built in 2017 , 8 % fewer than the previous year .