A fifth of UK businesses say their management understands the importance of robotic process automation (RPA), compared with 34% in the US, according to a survey by Redwood Software. The impact of understanding the benefits of automation will see a significant shift in the overall culture of the company and attitude towards the technology. While 64% of UK firms think RPA should be part of their wider IT planning, three-quarters of their US counterparts did, the study found. The findings come as Amazon prepares for its annual customer conference and is expected to announce plans to invest £1bn into new data centres across Europe. The study also revealed that 83% of UK and US IT managers believe RPA is crucial to their digital transformation.
A fifth of UK businesses say their management understands the importance of robotic process automation (RPA), compared with 34% in the US, according to a survey by Redwood Software. While 64% of UK firms think RPA should be part of their wider IT planning, three-quarters of their US counterparts did, the study found. The findings come as Amazon prepares for its annual customer conference and is expected to announce plans to invest £1bn into new data centres across Europe. The study also revealed that 83% of UK and US IT managers believe RPA is crucial to their digital transformation.