Shares in UK telecoms firm TalkTalk fell by 1.5% to 1.3% after a "triple-whammy of bad news": reduced profits, a the six months to September loss of £75m ( $99m ) and a reduced dividend. The company, which has been restructuring under executive chairman Sir Charles Dunstone and CEO Charles Dunstone , revealed half-year profits would be lower than expected at between £270m and £300m . However, TalkTalk added 46,000 customers during the same period in 2016 , compared with losing 29,000 during the six months to September , while better customer service is credited with reducing churn from 1.5% to 1.3% .
Shares in UK telecoms firm TalkTalk fell by 17% after a "triple-whammy of bad news": reduced profits, a half-year loss of £75m ($99m) and a reduced dividend. The company, which has been restructuring under executive chairman Sir Charles Dunstone and CEO Tristia Harrison, revealed half-year profits would be lower than expected at between £270m and £300m. However, TalkTalk added 46,000 customers during the six months to September, compared with losing 29,000 during the same period in 2016, while better customer service is credited with reducing churn from 1.5% to 1.3%.