UK insurance giant, Aviva, is planning to ask its staff whether their jobs can be replaced by robots. The company has already announced plans for a new £1bn investment in robots and artificial intelligence (AI) over the next five years. Those who respond "yes" will be retrained for other posts. Workers deemed most likely to retrain include those at call centres and employees who assess credit ratings and calculate insurance policy prices. Related stories: Aviva CFO Thomas Stoddard is said to have laid out an automation scheme in a meeting with top managers last week.
UK insurance giant, Aviva, is planning to ask its staff whether their jobs can be replaced by robots. The company has already announced plans for a new £1bn investment in robots and artificial intelligence (AI) over the next five years. Those who respond "yes" will be retrained for other posts. Workers deemed most likely to retrain include those at call centres and employees who assess credit ratings and calculate insurance policy prices. Aviva CFO Thomas Stoddard is said to have laid out an automation scheme in a meeting with top managers last week.