Aon has partnered with insurtech CLARA analytics to develop AI-backed solution ClaimsMonitor. X. The company is also working with the insurance industry and other stakeholders in order to help them better understand their customers’ needs for claims management. Aon said the platform will speed up the claims process and enhance the customer experience.
Aon has partnered with insurtech CLARA analytics to develop AI-backed solution ClaimsMonitor.X. The product uses natural language processing to determine whether claim adjusters are following best practices and sends out an alert if it detects any anomalies. Aon said the platform will speed up the claims process and enhance the customer experience.