Hiscox, the specialist insurer, has partnered with Eigen Technologies, a global provider of natural language processing (NLP) technology, to automate multiple internal processes using machine learning driven classification and extraction technology. Eigen is piloting Eigen ’s natural language processing platform, using its machine learning-based classification and extraction technology. The platform will enhance processing of unstructured qualitative data, improving the speed, accuracy and cost of data processes, as Insurer Hiscox currently inputs data by hand. Hiscox ’s platform will automate the claims process, shortening the response time to customers and speeding up the quoting process for brokers in Hiscox ’s Hiscox market business. Hiscox is Eigen 's second insurance sector partner.
Eigen is piloting Eigen ’s natural language processing platform, using its machine learning-based classification and extraction technology. The platform will enhance processing of unstructured qualitative data, improving the speed, accuracy and cost of data processes, as Insurer Hiscox currently inputs data by hand. Hiscox ’s platform will automate the claims process, shortening the response time to customers and speeding up the quoting process for brokers in Hiscox ’s Hiscox market business. Hiscox is Eigen 's second insurance sector partner.