FILE PHOTO: A man passes a branded logo outside the Talktalk headquarters in London, Britain May 10, 2017. REUTERS/Neil Hall/File Photo (Reuters) - TalkTalk (TALK.L) received the highest proportion of complaints for broadband and landline services in Britain in the three months to the end of December, and Sky SKYB.L the lowest, data from telecoms regulator Ofcom showed on Wednesday. TalkTalk had 31 complaints per 100,000 users in the three month period, driven mainly by faults and other problems with its services. Among mobile service providers, BT (BT.L) and Vodafone (VOD.L) received the most complaints, with both on 11 per 100,000 users, the data showed goo.gl/ziXmrm. BT also saw the highest proportion of pay-TV service complaints, with 18 per 100,000 pay-TV users, relating to handling, billing, prices and charges. Sky, however, saw the lowest proportion of complaints for its broadband, landline and pay-TV offering from October to December, the data showed. Reporting by Rahul B in Bengaluru; Editing by Mark Potter
TalkTalk received the highest proportion of broadband and landline complaints among the major telecom providers in the last quarter of 2017. The company said it had a total customer base of more than 100 million people across its UK network at the end of 2017, with an average monthly revenue per user (ARPU) of £2.50. TalkTalk had 31 complaints per 100,000 users because of a variety of problems with its services. BT and Vodafone received the most complaints about mobile services, at 11 per 100,000. BT also had the highest proportion of pay-TV complaints, with 18 per 100,000.