A company called 7x7 Executive is hosting training sessions to help low - rated Uber drivers in a handful of US cities to increase their customer service skills and knowledge of local key routes to improve their overall driver rating . Ride - hailing firms are not legally obliged to offer proprietary driver training , hence the recent emergence of private ride - hail driver training courses . Uber competitor Lyft's training includes optional videos and articles and a brief tutorial and drive with a designated "Mentor. Other training providers include The Rideshare Guy and The Dashboard . However , as Uber fares continue to decrease , it seems drivers are looking for free access to paid - for courses , seeking support from forums and Facebook groups .
A company called 7x7 Executive is hosting training sessions to help low - rated Uber drivers in a handful of US cities to increase their customer service skills and knowledge of local key routes to improve their overall driver rating . Ride - hailing firms are not legally obliged to offer proprietary driver training , hence the recent emergence of private ride - hail driver training courses . Other training providers include The Rideshare Guy and The Dashboard . However , as Uber fares continue to decrease , it seems drivers are looking for free access to paid - for courses , seeking support from forums and Facebook groups .