John Bury told the Standard the long-running saga has been “very stressful” for him and his wife Ann who suffers from Alzheimer A pensioner from Dumfries has told of his problems with telecom company TalkTalk , having experienced several issues with his telephone and internet . Having been offered the option of fibre optic broadband in October , the trial did not begin in November as promised and his landline was cut off for two weeks in January . When he asked to be transferred back to his previous internet package , he found out that his telephone number had been disconnected . The company resolved the issues , but only offered the man £ 26 in compensation .
A pensioner from Dumfries has told of his problems with telecom company TalkTalk , having experienced several issues with his telephone and internet . Having been offered the option of fibre optic broadband in October , the trial did not begin in November as promised and his landline was cut off for two weeks in January . When he asked to be transferred back to his previous internet package , he found out that his telephone number had been disconnected . The company resolved the issues , but only offered the man £ 26 in compensation .