Increasing numbers of landlords and companies, particularly in the tech sector, are turning to high-end concierge services to attract and retain corporate tenants, according to Erica Stricker, a managing director at CBRE. For a monthly fee, staff can get help with chores such as arranging childcare, picking up dry cleaning or arranging car repairs, with support from teams with experience in five-star hotels or boutique resorts. The company has also expanded its reach into other industries, including health care and education. Michigan-based Bronson Healthcare Group saw its staff turnover drop by more than half three years after introducing its service.
Increasing numbers of landlords and companies, particularly in the tech sector, are turning to high-end concierge services to attract and retain corporate tenants, according to Erica Stricker, a managing director at CBRE. For a monthly fee, staff can get help with chores such as arranging childcare, picking up dry cleaning or arranging car repairs, with support from teams with experience in five-star hotels or boutique resorts. As well as reducing stress, concierge services can improve employee retention. Michigan-based Bronson Healthcare Group saw its staff turnover drop by more than half three years after introducing its service.