`` We 're on your side , '' actor Matt Smith tells fan grieving loss of his grandmother . After Thomas ' grandmother died , Ross Goodall reached out to Capaldi through his agent and explained that Thomas was having a hard time dealing with the death of his grandmother . 9-year-old Thomas Goodall comes from a home of `` Dr. Who '' fans , or Whovians . Capaldi wrote a letter to Matt Smith when he took over role from Thomas .
`` We 're on your side , '' actor Matt Smith tells fan grieving loss of his grandmother . 9-year-old Thomas Goodall comes from a home of `` Dr. Who '' fans , or Whovians . Capaldi wrote a letter to Matt Smith when he took over role from Thomas .