JetBlue head says the airline let some of its customers down . Rob Maruster asks for a `` second chance '' Pilot : Crying baby , fighting , two passengers ' medical conditions ramped up tension . The head of JetBlue is apologizing for a `` confluence of events '' that left a plane filled with passengers stranded on the tarmac at Bradley International Airport near Hartford , Connecticut , over the weekend . Score: 6
JetBlue head says the airline let some of its customers down . Rob Maruster asks for a `` second chance '' Pilot : Crying baby , fighting , two passengers ' medical conditions ramped up tension . Score: 6