New York ( CNN ) -- As an 8 a.m. ferry made its final maneuvers across the Hudson River , Ashley Furman clutched her hand-bag and made small talk with other commuters . Then it all went black . When she woke up , the 26-year-old New Jersey native was in pain and on the floor with the wind knocked out of her , about six feet from where she had been standing . `` It felt like an elephant landed on me , '' she said . The high-speed ferry that serves as Furman 's normal commute slammed into a Lower Manhattan pier near Wall Street around 8:45 a.m. Wednesday . Scores were left bloodied and writhing in agony as emergency crews rushed to the scene . `` Once I was able to catch my breath , I got up and it was very scary , '' Furman said . Packed with 326 passengers and five crew members , the vessel tossed people like rag dolls as it slammed to a halt , flinging those aboard into the air and against walls , seats and windows , according to several witnesses . `` I saw a lot of bleeding heads with white bandages ( and ) a lot of people strapped to boards , '' said passerby Julie Westfall . `` It felt like we were in a car crash , '' said passenger Elizabeth Banta , who watched in horror as medical personnel began triage on at least 85 injured people . Two were initially listed in critical condition as emergency crews rushed the wounded on stretchers to hospitals . But by Wednesday evening , authorities said only one person 's condition remained critical . It was not immediately clear what caused the crash . The National Transportation Safety Board deployed a team to the scene and planned to more fully undertake their investigation on Thursday . As the vessel approached Manhattan 's Pier 11 , witnesses said , unsuspecting commuters had gotten up from their seats and packed closer to the ferry exits and atop stairwells -- a typical occurrence at the end of their 40-minute commute . But the perches may have magnified the effects of the crash , as passengers careened down stairwells and against windows . `` We know that they hit the pier at a relatively high rate of speed , '' said U.S. Coast Guard Capt . Gordon Loebl , who estimated that the boat had been traveling at about 14 knots , or 16 mph . Furman said the vessel seemed to be `` going pretty fast for a boat that was supposed to be docking . '' After the crash , the front of the ship bore a large gash . The ferry , privately operated by Seastreak , provides daily service between Atlantic Highlands and Highlands in New Jersey to piers in Lower Manhattan . `` Our thoughts and prayers are with those that were injured , '' Seastreak LLC said in a written statement , adding that it would work with authorities to determine the cause . Thirty-one people were transported to New York 's Bellevue Hospital . Of those , all were considered non-critical and were expected to be released Wednesday . This is not the first time this vessel has been involved in a crash . Coast Guard records indicate that the same Seastreak ferry in 2009 slammed into a New Jersey dock and tore a 2- to 3-foot gash in the starboard bow of the vessel . A year later , a collision with a dock pile punctured a hole in the port side of the same boat . Wednesday 's crash also drew comparisons to an unrelated 2010 incident when a ferry with mechanical problems crashed into the Staten Island Ferry terminal , injuring 36 people . That ferry was the same vessel involved in an October 2003 crash that killed 11 people and injured 42 , considered one of the worst ferry accidents in New York 's recent history . CNN 's Chris Boyette , Alison Kosik and Susan Candiotti contributed to this report .
NEW : This means the product will ship as received by the manufacturer, sealed, with all advertised components, and with the manufacturer warranty. `` Several people were thrown into the air and onto the ground , '' a passenger says . The Seastreak ferry travels between New Jersey and Pier 11 near Wall Street .