AppleCare reps are told not to provide service on iPhone 4s with reception problems . They are instructed to instead give Apple a PR - related recitative . 4 . The document 's existence suggests Apple knows there is a widespread security flaw . A law firm is seeking clients for a possible class - action lawsuit against Apple .
AppleCare reps are told not to provide service on iPhone 4s with reception problems . They are instructed to instead give Apple a PR - related recitative . The document 's existence suggests Apple knows there is a widespread security flaw . A law firm is seeking clients for a possible class - action lawsuit against Apple .