GAO report examines Transportation Security Administration 's work . Mica specifically wanted the GAO to determine how effective the TSA 's behavior detection program , or SPOT ( Screening Passengers by Observation Techniques ) , has been in deterring potential acts of terrorism . The TSA has been under fire for its treatment of travelers since the September 11 attacks in 2001 and a series of embarrassing security lapses that have led to widespread criticism from lawmakers on Capitol Hill. Report requested by congressman who helped create agency .
GAO report examines Transportation Security Administration 's work . The TSA has been under fire for its treatment of travelers since the September 11 attacks in 2001 and a series of embarrassing security lapses that have led to widespread criticism from lawmakers on Capitol Hill. Report requested by congressman who helped create agency .