A glitch in United 's ticketing system made for cheap air fares last week . United said it would not honor the fares , except for passengers who had already departed . Or is doing so unethical ? The airline has since apologized and refunded all of those tickets to their rightful owners.
A glitch in United 's ticketing system made for cheap air fares last week . United said it would not honor the fares , except for passengers who had already departed . The airline has since apologized and refunded all of those tickets to their rightful owners.