Flight from Shanghai to San Francisco landed after lavatories broke . Replacement plane also had mechanical problems . United apologizes says she got one $ 12 meal voucher but not her luggage . Passenger , says it is reaching out to customers .
Flight from San Francisco to Shanghai landed after lavatories broke . Replacement plane also had mechanical problems . Passenger says she got one $ 12 meal voucher but not her luggage . United apologizes , says it is reaching out to customers .