Three online companies that serve new consumers say problems exist . ` We 're not going to put it in front of the consumer and make noise about it until it 's a great experience , '' Riggs said . One CEO says process is n't even ready for testing . Government officials said on conference call last month that fixes had been made . One CEO says call center delays are leaving customers exasperated .
Three online companies that serve new consumers say problems exist . One CEO says process is n't even ready for testing . Government officials said on conference call last month that fixes had been made . One CEO says call center delays are leaving customers exasperated .