( CNN ) -- One woman died and at least eight other people were hospitalized after being exposed to an odor at a McDonald 's restaurant in eastern Georgia , a police chief said Thursday . Police and fire personnel were called to one of the chain 's restaurants in Pooler , just west of Savannah , about 11:50 a.m. Wednesday , Pooler Police Chief Mark Revenew said . Upon arrival , first responders found two people unconscious in the women 's restroom and also `` became stricken ( by ) an odor , '' according to Revenew . Pooler Fire Chief Wade Simmons said crews `` immediately backed out and put on their breathing apparatus , '' at which point they re-entered the bathroom . The stench notwithstanding , Revenew said , authorities were able to bring the women outside and begin providing medical attention , including CPR . Nine people , including three firefighters , were transported to a local hospital . The nine included Anne Felton , 80 , of Ponte Vedra , Florida , who died . The police chief said that although an investigation is under way , authorities do not anticipate filing criminal charges . `` It appears to be an accident , '' Revenew said . The chief did not offer any other details , including the cause or nature of the toxic fumes . And in a statement released through McDonald 's corporate offices , franchise owners John and Monique Palmaccio said `` authorities have been unable to determine the cause of the incident . '' The owners noted that the restaurant reopened Wednesday afternoon after authorities , following a `` thorough investigation , '' `` deemed ( the location ) to be safe . '' `` ( We ) are deeply saddened by this tragic incident , '' the Palmaccios said , adding that they are continuing to work with authorities . `` The safety of our customers and employees has and will continue to be our number one concern . '' CNN 's Melanie Whitley and Greg Botelho contributed to this report .
Pooler , Georgia , police chief says 10 people were found unconscious in a bathroom . Nine people , including 3 firefighters , were sent to a hospital due to an injury . The chief said the incident ` ` appears to be an accident '' ` ` . '' Police say the restaurant reopened after being deemed safe .