Winning civilians ' trust is the key to the counterinsurgency , says one Army lieutenant . Comment: Jackson says he felt guilty for pulling the old man out of his warm house , but the man started talking right away . Jackson says `` trying '' gets across in any culture , even if you 're part of a foreign army .
Winning civilians ' trust is the key to the counterinsurgency , says one Army lieutenant . Comment: Jackson says `` trying '' gets across in any culture , even if you 're part of a foreign army .