( CNN ) A Korean Air executive has resigned from some of her duties after she ordered a flight to be turned around to the gate and a flight attendant off the plane because she was served nuts in a bag instead of on a plate . Heather Cho , whose Korean name is Cho Hyun-ah , resigned Tuesday from the airline 's catering and in-flight sales business , and its cabin service and hotel business divisions , an airline spokesman said . But she is keeping her title as a vice president of the national carrier , he said . As for the next steps , the spokesman told CNN there is an investigation going on , so `` we will have to see . '' The incident occurred Friday at New York 's JFK airport on a flight due to take off for the South Korean city of Incheon . Cho reportedly demanded that the plane go back to the gate so the crew member who served her macadamia nuts out of a bag rather than on a plate in First Class could be kicked off the flight . Although her role put her in charge of in-flight service , she was only a passenger on this flight and was not flying in an official capacity . According to South Korean news agency Yonhap , Cho is the eldest daughter of Korean Air 's chairman , Cho Yang-ho . He apologized Tuesday for any inconvenience caused to passengers and said the incident would be investigated , the news agency reported . Korean Air also issued an apology on Heather Cho 's behalf , Yonhap reported , in which she asked for forgiveness . `` I will take full responsibility for the incident and step down from my post , '' she is quoted as saying . Korean Air apologized for any discomfort to those on the flight and said there had been no safety issues involved . The plane arrived at its destination only 11 minutes behind schedule , according to Yonhap . `` Even though it was not an emergency situation , backing up the plane to order an employee to deplane was an excessive act , '' the airline said in a statement . `` We will re-educate all our employees to make sure service within the plane meets high standards . '' According to her biography on the website of Nanyang Technological University , Heather Cho joined the airline in 1999 and has since been `` actively involved in establishing a new corporate identity for Korean Air . '' She studied at Cornell University and the University of Southern California . CNN 's June-eun in Seoul , Elizabeth Joseph in Hong Kong and Larry Register in Atlanta contributed to this report .
Heather Cho asks for forgiveness , says she takes full responsibility , airline says . Comment: Airline says ordering a flight assistant to get off the plane was excessive . Cho ordered a plane back to the gate after a flight attendant served nuts in a bag .