Guest finds his hotel blocked by police barricade and calls the hotel manager . The manager promises to help him cancel the reservation , and he stays elsewhere . Days later , he finds his credit card charged for unused , blocked hotel room . He contacts the hotel management again, but they refuse to refund any money or change their policy on blocking rooms.
Guest finds his hotel blocked by police barricade and calls the hotel manager . The manager promises to help him cancel the reservation , and he stays elsewhere . Days later , he finds his credit card charged for unused , blocked hotel room . Holiday Inn hotel apologizes and returns the man 's $ 113 .