Practice in Virginia has increased and simplified its fees and quit taking insurance . Patient frustrated with expensive paperwork thrilled with new method : ` ` It 's seamless '' - - one industry executive says confusion , paperwork to make decisions . `` The health insurance industry is one of the most regulated industries in America , and particularly at the state level there are all kinds of requirements of information that needs to be provided to patients in paper and through the mail , '' Zirkilbach said . Industry spokesman counters that they 're trying to make system more efficient .
Practice in Virginia has increased and simplified its fees and quit taking insurance . Patient frustrated with expensive paperwork thrilled with new method : ` ` It 's seamless '' - - one industry executive says confusion , paperwork to make decisions . Industry spokesman counters that they 're trying to make system more efficient .