Gunman was able to watch live coverage of the standoff . Police officials say they observed inadequate skills and improper crowd control . Comment: In Manila , Aquino said he had ordered an investigation and would wait until it is completed before deciding whether anyone should lose his or her job . Philippine Red Cross chairman says gunman initially said he would not harm hostages .
Gunman was able to watch live coverage of the standoff . Police officials say they observed inadequate skills and improper crowd control . Comment: Philippine Red Cross chairman says gunman initially said he would not harm hostages .