The message , left by an employee at the company 's Executive Response Team , warns Galante that if he continues to e-mail the CEO , `` a cease-and-desist letter may be sent to you . '' AT & T customer Giorgio Galante contacts CEO Randall Stephenson directly via e-mail . February 8, 2010 - Company apologizes to Galante for way it handled situation ; he accepts apology . Keeping his AT & T-serviced iPhone is another matter , Galante says .
AT & T customer Giorgio Galante contacts CEO Randall Stephenson directly via e-mail . February 8, 2010 - Company apologizes to Galante for way it handled situation ; he accepts apology . Keeping his AT & T-serviced iPhone is another matter , Galante says .