NEW : Airport accident report identifies pilot and first officer . NEW : At issue , according to a senior U.S. official directly familiar with the timeline of the incident , is the FAA 's apparent delay in notifying NORAD that the Northwest jet was not in contact with controllers . Pilot changes procedures after delay in learning of wayward airliner . United Airlines flight overshot the airport by about two miles . NTSB : Crew said they were in ` ` heated situation '' and ` ` lost situational awareness ''
NEW : Airport accident report identifies pilot and first officer . NEW : Pilot changes procedures after delay in learning of wayward airliner . United Airlines flight overshot the airport by about two miles . NTSB : Crew said they were in ` ` heated situation '' and ` ` lost situational awareness ''