Family members have direct access to our staff for any questions that arise , and we 'll have staff on site that day to resolve any issues . A ceremony Sunday morning will open the new memorial at ground level . Some relatives of 9/11 victims say they have yet to receive invitations . The mayor 's office says being on site that day will resolve any issues of concern . ` ` There is no reason for any family member to be concerned ''
A ceremony Sunday morning will open the new memorial at ground level . Some relatives of 9/11 victims say they have yet to receive invitations . The mayor 's office says being on site that day will resolve any issues of concern . ` ` There is no reason for any family member to be concerned ''