IATA has reported 28,000 incidents of unruly passenger behavior since 2007 . Experts agree the figure is unrepresentative , and misleading . According to the International Air Transport Association ( IATA ) , there have been 28,000 reported cases of unruly passenger incidences from when the organization started recording in 2007 to 2013 . Changes in airport management , security , and airline policy could help address the problem .
IATA has reported 28,000 incidents of unruly passenger behavior since 2007 . Experts agree the figure is unrepresentative , and misleading . Changes in airport management , security , and airline policy could help address the problem .