Triage doctors , members of the coast guard , the Red Cross and other volunteer organizations met the cruise passengers and took them to a local school , where more local services were provided . U.S. passengers told stories of ` ` inexperienced , untrained '' ' . Costa Rica : ` ` Crew of the Costa Concordia acted bravely and swiftly '' New York woman disappointed in the Embassy response . Unable to receive compensation , reimbursement for lost possessions .
U.S. passengers told stories of ` ` inexperienced , untrained '' ' . Costa Rica : ` ` Crew of the Costa Concordia acted bravely and swiftly '' New York woman disappointed in the Embassy response . Unable to receive compensation , reimbursement for lost possessions .