Elliot Hester says he gets why Slater blew up , made dangerous emergency chute exit . He says he 's faced similar situations with passengers who think rules do n't apply to them . The only way to mitigate passenger-employee conflict and ensure smooth flying is to impose a uniform airline code that begins at the check-in desk and ends at the luggage carousel . But airline rules are uneven , he says , and attendants have no power to enforce them . Comment:
Elliot Hester says he gets why Slater blew up , made dangerous emergency chute exit . He says he 's faced similar situations with passengers who think rules do n't apply to them . But airline rules are uneven , he says , and attendants have no power to enforce them . Comment: