( CNN ) -- A month after a fire crippled a Carnival ship in the Gulf of Mexico , another one of the cruise line 's vessels may be experiencing its own problems . Multiple passengers aboard the Carnival Dream have contacted CNN , telling stories of power outages and overflowing toilets , all while docked in port at Philipsburg , St. Maarten , in the eastern Caribbean . `` We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board , '' Jonathan Evans of Reidsville , North Carolina , said in an e-mail early Thursday . `` The cruise director is giving passengers very limited information and tons of empty promises . What was supposed to take a hour has turned into 7+ hours . '' The Dream was scheduled to leave port around 5 p.m . ET on Wednesday . Gregg Stark , who is traveling with his wife and two young children , told a similar story . `` There 's human waste all over the floor in some of the bathrooms and they 're overflowing -- and in the state rooms , '' he said . `` The elevators have not been working . They 've been turning them on and off , on and off . '' An announcement over the ship 's public address system said they were trying to fix the problem and were working on the generators , according to Stark . A few hours later , another announcement was made , saying the problem was worse than expected . When told of the complaints , Carnival representative Vance Gulliksen said late Wednesday night he was n't aware of a problem . Several subsequent calls to the cruise line went unanswered . The U.S. Coast Guard said there were no reports of an incident , adding cruise lines typically give a courtesy call even when they 're experiencing minor problems . The Dream , which can carry more than 5,000 passengers and crew , sailed from Port Canaveral in Florida on Saturday . The reports are similar to those that came from the Carnival Triumph last month . An engine room fire left the cruise ship crippled and adrift in the Gulf of Mexico with more than 4,200 people aboard . The schedule four-day cruise stretched into eight days as tugs pulled the vessel into port . Food was scarce and passengers sweltered in the heat with no air conditioning . A class action lawsuit has been filed against Carnival Corporation in the aftermath .
Carnival is experiencing problems , passengers say . There 's human waste all over the floor , '' passenger Vance Gulliksen says . An engine room fire crippled the Carnival Triumph Saturday . Class-action lawsuit alleges The Carnival Dream should have known `` mechanical and/or engine issues ''