( CNN ) -- A California Department of Motor Vehicles ( DMV ) employee who allegedly wrote a letter to a transgender woman and condemned her to hell has resigned , officials said Thursday . The employee , who worked for the DMV for two years , resigned Wednesday and will not receive benefits or unemployment , according to department spokesman Mike Marando . `` This in no way diminishes the severity of the situation , '' Marando said , adding officials believe the DMV employee 's behavior was an isolated matter . The attorney for the transgender woman said the employee should have been fired , instead of being allowed to resign . Amber Yust told HLN 's Jane Velez-Mitchell on Wednesday night that she got the letter after she went to a San Francisco DMV office in October and successfully changed her name from David to Amber and updated the gender on her license . According to Yust and her attorney , the DMV employee used her confidential personal information to send the letter . `` I have learned that the reason for the vast majority of gender change operations is the client 's homosexual orientation , '' the letter dated October 22 states . `` The homosexual act is an abomination that leads to hell . '' Yust said she also got a pamphlet from a church , which she said contained offensive material directed at her sexual orientation and gender . The DMV employee had been placed on administrative leave with pay pending an investigation after Yust came forward , according to the San Francisco Chronicle . George Valverde , director of the DMV , in a statement Thursday said the employee `` acted well outside the course and scope of his duties . We recognized this was unacceptable and wholly unauthorized behavior by this former employee . '' Yust 's attorney , Christopher Dolan , said the employee refused to assist another transgender person in 2009 and kept his job . The DMV employee went through a discipline process and received sensitivity training and counseling after that incident , Marando said . Other DMV employees also received training on transgender situations , he said . The 9,000 DMV employees routinely receive training on a variety of issues , Marando added . `` We emphasize that customers are treated fairly and equitably , '' Marando said . Dolan has filed a damage claim with the state , saying Yust suffered embarrassment and emotional distress . It asks for damages in excess of $ 25,000 . `` Why did n't they fire him the first time ? '' Dolan said of the DMV field representative . `` They let him sit at home for two months . ''
California DMV employee submits resignation . Transgender person says state employee sent her letter . Letter states homosexuality is an abomination . Department of Motor Vehicles said it will ensure customers are treated fairly .