Hotel in northern England fines guest who left bad review on website . The hotel has been fined £25,000 for failing to take action against a customer after he posted an online review of the hotel. He complained about the fine to local trading standards officers , who intervened . TripAdvisor said it deplored the practice of fining its users .
Hotel in northern England fines guest who left bad review on website . Tony Jenkinson said he `` could n't believe the state of the room '' He complained about the fine to local trading standards officers , who intervened . TripAdvisor said it deplored the practice of fining its users .