Eric Liu : I had an experience that gave me more faith in humanity , bureaucracy . Liu : Many people helped me after I lost my luggage in a cab in New York City . Comment: Liu : Government is not inherently inept ; it 's as bad or good as we make it .
Eric Liu : I had an experience that gave me more faith in humanity , bureaucracy . Liu : Many people helped me after I lost my luggage in a cab in New York City . He says one of the lessons he learned is that government is not the enemy . Liu : Government is not inherently inept ; it 's as bad or good as we make it .