Hawaiian Airlines again lands at No . 1 in on-time performance . American Eagle showed improvement from 2011 but still came in last , fumbling baggage at a rate of 5.80 mishandled bags per 1,000 passengers . The Airline Quality Rankings Report looks at the 14 largest U.S. airlines . ExpressJet and American Airlines had the worst on-time performance . Comment:
Hawaiian Airlines again lands at No . 1 in on-time performance . The Airline Quality Rankings Report looks at the 14 largest U.S. airlines . ExpressJet and American Airlines had the worst on-time performance . Comment: