Kirk ##patrick : People initially deny , hush up scandals to protect themselves . Johnson & Johnson 's decision in the 1980s to tell the public everything it knew about the poisonings of Tylenol capsules , a case study we still hail and teach today . Hanson : Denial , secrecy is an institutional and psychological tool that backfires . Hiding makes it seem victims will last , he says : Think Catholic Church , The Citadel . Reporting takes courage , he says , and good institutions foster openness .
Kirk ##patrick : People initially deny , hush up scandals to protect themselves . Hanson : Denial , secrecy is an institutional and psychological tool that backfires . Hiding makes it seem victims will last , he says : Think Catholic Church , The Citadel . Reporting takes courage , he says , and good institutions foster openness .