The National Transportation Safety Board released its final report on the 2013 crash . Aviation experts agree that aircraft automation has made flying safer , and the 777 is one of the most sophisticated jetliners in service . ` Investigators said errors by the cockpit crew caused the crash in San Francisco . The Boeing 777 crashed short of the runway ; 21 people were killed , 187 hurt .
The National Transportation Safety Board released its final report on the 2013 crash . Investigators said errors by the cockpit crew caused the crash in San Francisco . The Boeing 777 crashed short of the runway ; 21 people were killed , 187 hurt .