Elliot says his dog , Paco , did n't make it home when he flew recently . The story of Paco 's disappearance unfolded not long afterward on a blog called The Consumerist , which says it `` empowers consumers by informing and entertaining them about the top consumer issues of the day . '' Delta says the dog escaped from a carrier the day at an airport in Canada . Delta Air Lines representative : `` Our staff have conducted exhaustive searches to locate the dog '' Airline has apologized , compensated owner , offered to reimburse expenses , she says .
Elliot says his dog , Paco , did n't make it home when he flew recently . Delta says the dog escaped from a carrier the day at an airport in Canada . Delta Air Lines representative : `` Our staff have conducted exhaustive searches to locate the dog '' Airline has apologized , compensated owner , offered to reimburse expenses , she says .