BA customer - photo program involves staff searching Google for images of VIP passengers . `` Fundamentally , British Airways have not asked their passengers ' permission to take part in this scheme . The airline says its Picture Yourself program will allow for more personalized , friendly service . Privacy groups say the airline should not be using the website for customer information . BA says it will only be used for VIPs , and it has had no complaints .
BA customer - photo program involves staff searching Google for images of VIP passengers . The airline says its Picture Yourself program will allow for more personalized , friendly service . Privacy groups say the airline should not be using the website for customer information . BA says it will only be used for VIPs , and it has had no complaints .