For Uber to get the value of its disruption , in the form of consumer goodwill , people will need to know why Uber-instigated changes in the taxi industry are good , not bad . Cab drivers in London protested the mobile cab app Uber , tying up traffic . Score: 6 She says the company needs to provide more transparency on passenger ratings . Pease : Uber should explain to consumers why disruption in taxi business is good for all .
Cab drivers in London protested the mobile cab app Uber , tying up traffic . Score: 6 She says the company needs to provide more transparency on passenger ratings . Pease : Uber should explain to consumers why disruption in taxi business is good for all .