Passenger purchased airline tickets from Expedia by phone . When he received the tickets , his wife 's name was misspelled . He called and they corrected it right away. Expedia issued a corrected ticket when contacted by the Troubleshooter .
Passenger purchased airline tickets from Expedia by phone . When he received the tickets , his wife 's name was misspelled . Troubleshooter urged him to purchase online and to verify information . Expedia issued a corrected ticket when contacted by the Troubleshooter .