Hotel owner who asked workers to take English names sparked a memory for Rudy Ruiz . He says his teacher changed his name when he was 5 years old . Hide Caption 2 of 7 Photos:Photos: A history of the hotel in Cuba Key to adapting to a different culture is balance and empathy , he says .
Hotel owner who asked workers to take English names sparked a memory for Rudy Ruiz . He says his teacher changed his name when he was 5 years old . Ruiz says he kept Spanish pronunciation for his last name . Key to adapting to a different culture is balance and empathy , he says .