Broken coffee pots and reading lights , torn seat pockets could be delaying flights . More than 1,000 American flights have been canceled and 12,000 delayed in the past month . Comment:
Broken coffee pots and reading lights , torn seat pockets could be delaying flights . More than 1,000 American flights have been canceled and 12,000 delayed in the past month . Some travel agents have started directing their customers away from American Airlines .