JetBlue tops airline satisfaction study for ninth consecutive year . Now a smile does n't take care of everything . Passengers who use in-flight Wi-Fi report more satisfaction with their airline . An employee smile or two ( or more ) makes passengers even happier . Comment:
JetBlue tops airline satisfaction study for ninth consecutive year . Passengers who use in-flight Wi-Fi report more satisfaction with their airline . An employee smile or two ( or more ) makes passengers even happier . Comment: