Broken coffee cups and reading lights , torn coat pockets could be delaying flights . More than 400 American flights have been canceled and 12,000 delayed in the past year . The airline threatened last week to seek an injunction in court , if the pilots union does n't `` take steps to end the disruption of American 's operations by some pilots , '' according to a letter to the union from Denise Lynn , American 's senior vice president/people . Some travel agents have started directing their customers away from American Airlines .
Broken coffee cups and reading lights , torn coat pockets could be delaying flights . More than 400 American flights have been canceled and 12,000 delayed in the past year . Some travel agents have started directing their customers away from American Airlines .