Voice service GOOG-411 shuts down on Thursday . The number let users search websites and personal directories for free . Users also could place free long - distance calls . According to PhoneNews , some cost-conscious callers would call GOOG-411 to place free calls to business numbers -- using it like a `` friends and family number . '' This is a good alternative , Gahran said .
Voice service GOOG-411 shuts down on Thursday . The number let users search websites and personal directories for free . Users also could place free long - distance calls . This is a good alternative , Gahran said .