Jason Marsh calls quick action of the passengers with captain admirable . He says ` ` no way out '' situation inhibited ` ` bystander effect , '' where people do n't ' . He says research shows people usually hang back , relying on others to take on danger . Marsh : When we do n't see anyone else respond , we tend to assume there is n't really a crisis ; as a result , we inadvertently hold each other back . People asking for help made a difference , as did law enforcement passengers .
Jason Marsh calls quick action of the passengers with captain admirable . He says ` ` no way out '' situation inhibited ` ` bystander effect , '' where people do n't ' . He says research shows people usually hang back , relying on others to take on danger . Marsh : People asking for help made a difference , as did law enforcement passengers .