America is experiencing decline in etiquette , protocol expert says . The New York Times reports that the number of Americans who say they have been rude to waiters and waitresses has fallen by more than half since the late 1990s. Technology is partly to blame for lapse in people skills , expert says .
America is experiencing decline in etiquette , protocol expert says . Politician , athlete and entertainer all have recently behaved badly . Technology is partly to blame for lapse in people skills , expert says .