( Mashable ) -- Apple is investigating several issues with its new iPad 's Wi-Fi connectivity , according to an internal AppleCare document unearthed by MacRumors . According to the document , symptoms include `` intermittent connectivity , slow Wi-Fi speeds '' and `` Wi-Fi network not seen '' -- all of which sound quite serious . A thread on Apple 's online support forums discussing the issues currently has 712 replies , indicating that the problem is very real . For comparison , a thread about the iPad overheating issue , which was widely discusses in the media , currently has 876 replies . Most of the replies on the thread indicate that the problem affects only the Wi-Fi version of the new iPad and not the 3G model . If the AppleCare document is real , Apple is currently trying to `` capture '' and replace iPads which have problems with Wi-Fi connectivity . However , there 's currently no official word from Apple about the issue . See the original article on Mashable.com . © 2011 MASHABLE.com . All rights reserved .
Support ##s indicate the new iPad 's Wi - Fi connectivity problem is very real . The problem affects only the Wi - Fi version of the new iPad and not the 3 G model . Apple is trying to ` ` capture '' and identify devices that have problems with Wi - Fi connectivity .