Bill Palmer : Report on Flight 370 adds a few new details on communications snafus . He says airline told controllers things were normal , delaying for hours trying to find plane . The investigation of that disappearance revealed a surprising lack of coordination between air traffic control agencies , their inability to contact each other and clarity on who should be initiating emergency protocols when contact is lost . Palmer : Miscommunication for nearly four hours calls airline competence into question . Palmer : Similar confusion in Air France reports , but Malaysia officials still withholding information .
Bill Palmer : Report on Flight 370 adds a few new details on communications snafus . He says airline told controllers things were normal , delaying for hours trying to find plane . Palmer : Miscommunication for nearly four hours calls airline competence into question . Palmer : Similar confusion in Air France reports , but Malaysia officials still withholding information .