Voice service GOOG-411 shuts down on Thursday . The number let users search websites and personal directories for free . Users also could place free long - distance calls . This is a good alternative , Gahran said .
Voice service GOOG-411 shuts down on Thursday . The number let users search business and personal directories for free . Users also could place free long-distance calls . BING-411 is a good alternative , Gahran says .