Texas state is announcing strict new rules on independent energy retailers who promise large savings to customers who switch from traditional utilities. The state will require the companies to guarantee savings for residential and small business customers. The rules will not apply to energy companies that derive at least 30% of their electricity from renewable sources. In addition, new rules will seek to prevent aggressive marketing efforts by companies that make unwanted calls or visits to consumers. In December, New York-based Ambit Energy agreed to refund nearly $1m to customers after the state investigated complaints about its billing practices.
New York state is announcing strict new rules on independent energy retailers who promise large savings to customers who switch from traditional utilities. The state will require the companies to guarantee savings for residential and small business customers. The rules will not apply to energy companies that derive at least 30% of their electricity from renewable sources. In addition, new rules will seek to prevent aggressive marketing efforts by companies that make unwanted calls or visits to consumers. In December, Texas-based Ambit Energy agreed to refund nearly $1m to customers after the state investigated complaints about its billing practices.