Hospitals in the US are adopting hotel-like amenities, as they can help cut readmission rates and improve patient recovery. Features such as 24-hour room service for post-operative patients who don't want to eat at scheduled times, an online appointment system similar to those used to book flights to reduce cancellations, and rooms where clinical equipment is "tucked away" can all help improve patient outcomes and reduce stress. The hospital industry has been slow to adopt these new technologies, but hospitals have begun to take note.
Hospitals in the US are adopting hotel-like amenities, as they can help cut readmission rates and improve patient recovery. Features such as 24-hour room service for post-operative patients who don't want to eat at scheduled times, an online appointment system similar to those used to book flights to reduce cancellations, and rooms where clinical equipment is "tucked away" can all help improve patient outcomes and reduce stress. Hospitals offering hotel-style experiences have seen length of stay reduced, opening up more beds, while word-of-mouth recommendations rise.