The 2016 biannual ShopKeep Small Business Index ( SSBI ) has disclosed that 87 % of retailers had noticed little or no uptake of mobile payments at their businesses over the last 6 months . Devised by ShopKeep , a cloud - based point of sale ( POS ) system that streamlines the payment process , this survey evaluated acceptance rates of this new payment technology across a wide range of businesses including bars , restaurants and shops . ShopKeep remains optimistic despite this lack of feedback , claiming this is the trend in the early stages of implementation ; however , this will decrease as businesses and customers become familiar with the technology . They expect 50 % of customers will install mobile payment systems within the next two months .
The 2016 biannual ShopKeep Small Business Index (SSBI) has disclosed that 87% of retailers had noticed little or no uptake of mobile payments at their businesses over the last 6 months. Devised by ShopKeep, a cloud-based point of sale (POS) system that streamlines the sales process, this survey evaluated acceptance rates of this new payment technology across a wide range of businesses including bars, restaurants and shops. ShopKeep remains optimistic despite this lack of interest, claiming this is the norm in the early stages of implementation; however, this will change as businesses and customers become familiar with the technology. They expect 50% of customers will use mobile payment systems within the next two years.