Argos' chief digital officer, Bertrand Bodson, says the retailer has turned a shop-based business into a digital-first enterprise capable of holding its own against rivals Amazon and eBay. The company is also looking to expand beyond its traditional retail footprint.
Argos' chief digital officer, Bertrand Bodson, says the retailer has turned a shop-based business into a digital-first enterprise capable of holding its own against rivals Amazon and eBay. In an interview with diginomica.com, Mr Bodson explained that Argos, which has a billion visits to its website annually, used its physical footprint to create a "hub and spoke" system, which allowed it to cover seven-day delivery to 95% of UK postcodes.