Argos' chief digital officer, Bertrand Bodson, says the retailer has turned a shop-based business into a digital-first enterprise capable of holding its own against rivals Amazon and eBay. In an interview with diginomica.com, Mr Bodson explained that Argos, which has a billion visits to its website annually, used its physical footprint to create a "hub and spoke" system, which allowed it to cover seven-day delivery to 65-70% of UK postcodes.
Argos' chief digital officer, Bertrand Bodson, says the retailer has turned a shop-based business into a digital-first enterprise capable of holding its own against rivals Amazon and eBay. In an interview with diginomica.com, Mr Bodson explained that Argos, which has a billion visits to its website annually, used its physical footprint to create a "hub and spoke" system, which allowed it to cover seven-day delivery to 95% of UK postcodes.