The majority of small businesses say their customers want to pay with their smartphones and they expect mobile payment use to grow, a survey by Samsung has found. Nine out of 10 small businesses canvassed in the US regard mobile payments as a competitive advantage, while 89% expect more customers to use mobile payments in future and 84% said customers increasingly want to pay for goods and services using mobile devices. However, there are also concerns regarding mobile payment infrastructure, with 81% worried about the cost of upgrading payment systems.
The majority of small businesses say their customers want to pay with their smartphones and they expect mobile payment use to grow, a survey by Samsung Electronics America has found. Nine out of 10 small businesses canvassed in the US regard mobile payments as a competitive advantage, while 89% expect more customers to use mobile payments in future and 84% said customers increasingly want to pay for goods and services using mobile devices. However, there are also concerns regarding mobile payment infrastructure, with 81% worried about the cost of upgrading payment systems.