insurtech Hi Marley North America has enhanced its core insurance services with AI-backed tool Textinsurtech Hi Marley. Developed by QBE, Textinsurtech Hi Marley connects customers with a virtual assistant and aims to speed up the claims process. insurtech Hi Marley said the platform demonstrated its capabilities during the 2018 California wildfires, allowing claims professionals to communicate quickly and directly with customers, and it is looking at ways to expand its use.
QBE North America has enhanced its core insurance services with AI-backed tool TextQBE. Developed by insurtech Hi Marley, TextQBE connects customers with a virtual assistant and aims to speed up the claims process. QBE said the platform demonstrated its capabilities during the 2018 California wildfires, allowing claims professionals to communicate quickly and directly with customers, and it is looking at ways to expand its use.