After three years, tech investment, including the deployment of big data analytics and software robots, is starting to positively impact compliance costs at Credit Suisse, which claims to be 60% faster and much more cost efficient resolving alerts from monitoring transactions, even though the number of alerts has increased 45-fold compared to 2016. The bank’s bots have reportedly made KYC checks on international transactions 80% faster and roughly 40% cheaper. In a recent report by PwC, global banks are expected to spend $45 billion this year in order to comply with new regulations that require them to disclose information about their customers’ financial transactions.
After three years, tech investment, including the deployment of big data analytics and software robots, is starting to positively impact compliance costs at Credit Suisse, which claims to be 60% faster and much more cost efficient resolving alerts from monitoring transactions, even though the number of alerts has increased 45-fold compared to 2016. The bank’s bots have reportedly made KYC checks on international transactions 80% faster and roughly 40% cheaper. They are also being used for fraud detection and reducing risk by executing repetitive tasks like suitability and appropriateness checks around 200 times faster than they were manually.