Smaller businesses in the US are struggling to implement AI technology due to the high initial cost , as well as a lack of skilled technical staff , and specialized departments already dealing with ageing technology and security issues . A Spiceworks survey of 780 North American and European businesses indicated 21 % of smaller companies were using or planned to implement AI by 2020 , compared to 65 % of companies employing 5,000 people or more .
Smaller businesses in the US are struggling to implement AI technology due to the high initial cost, as well as a lack of skilled maintenance staff, and IT departments already dealing with ageing technology and security issues. A Spiceworks survey of 780 North American and European firms revealed 21% of smaller companies were using or planned to use AI by 2020, compared to 65% of businesses employing 5,000 people or more.