The cyber attack on Marriott International was the latest example of fraudsters trying to break into reward portals to redeem customers’ points and miles. Records of up to 500 million guests of British Airways division had data stolen over the past four years. Risk mitigation firm Chargebacks911 said US customers alone had about $48bn worth of points and miles every year. Almost three quarters of loyalty programmes had suffered cyber attacks, with victims including Hilton Worldwide and Marriott’s Starwood. In response, some insurers added suitable coverage for corporate clients which suffered a hack.
The cyber attack on Marriott International was the latest example of fraudsters trying to break into reward portals to redeem customers’ points and miles. Records of up to 500 million guests of Marriott’s Starwood division had data stolen over the past four years. Risk mitigation firm Chargebacks911 said US customers alone had about $48bn worth of points and miles every year. Almost three quarters of loyalty programmes had suffered cyber attacks, with victims including Hilton Worldwide and British Airways. In response, some insurers added suitable coverage for corporate clients which suffered a hack.