The Internet of Things (IoT) is creating exciting opportunities for the hospitality and travel industries, says a new report, as it streamlines the back-end operations of airlines, resorts, cruise lines, rental cars and hotels via its smart devices, thereby aiding this highly competitive and schedule-driven industry turn valuable information into action. According to the study, which was conducted by Accenture in collaboration with PwC and IDC International, IoT will be responsible for an estimated $22 billion worth of revenue growth over the next five
The Internet of Things (IoT) is creating exciting opportunities for the hospitality and travel industries, says a new report, as it streamlines the back-end operations of airlines, resorts, cruise lines, rental cars and hotels via its smart devices, thereby aiding this highly competitive and schedule-driven industry turn valuable information into action. It also lets marketers deliver a more personalised service and enriches the travellers experience.