The British Insurance Brokers’ Association (BIBA) is creating a cross-industry group to explore insurance innovation. BIBA Innovation Station aims to support insurance brokers and start-ups and will discuss developments such as using drones for surveying, AI and chatbots for customer queries and big data for more accurate rating. “Insurers are looking at new ways of delivering services that can be delivered by the end user or through an intermediary like a broker or insurer,” said David Jones, chief executive officer of BII@@
The British Insurance Brokers’ Association (BIBA) is creating a cross-industry group to explore insurance innovation. BIBA Innovation Station aims to support insurance brokers and start-ups and will discuss developments such as using drones for surveying, AI and chatbots for customer queries and big data for more accurate rating. Steve White, BIBA CEO, said that the group wants to help members understand how they can benefit from new technologies.