Questionable claims management companies and "easy win" loopholes in insurance law have led to a 500% increase in fraudulent travel insurance claims by British holidaymakers since 2013, the Association of British Travel Agents (ABTA) has said. The companies have targeted UK sunseekers, cold calling or even approaching them at resorts, encouraging them to make claims against their tour agents. In one case, an ABTA member was approached on holiday in Spain after being told that her flight had been cancelled because she hadn't paid for it.
Questionable claims management companies and "easy win" loopholes in insurance law have led to a 500% increase in fraudulent travel insurance claims by British holidaymakers since 2013, the Association of British Travel Agents (ABTA) has said. The companies have targeted UK sunseekers, cold calling or even approaching them at resorts, encouraging them to make claims against their tour agents. ABTA has launched a Stop Sickness Scams campaign to quash the practice, which Phil Carr, director of sales at ROCK Insurance, said is likely to lead to increased costs for tourists and tougher hurdles for legitimate claimants.