The healthcare industry needs to address fundamental issues to combat low levels of trust which currently plague the sector . First , there must be greater transparency with key aspects of products presented clearly and secondly , the industry must harness IoT so that they can become “ life consultants ” to customers . Connected devices provide data which could enable the industry to offer advice and insights in order to reduce risks , rather than merely providing compensation once they have materialised .
The insurance industry needs to address fundamental issues to combat low levels of trust which currently plague the sector. First, there must be greater transparency with key aspects of products presented clearly and secondly, the industry must harness IoT so that staff can become “life consultants” to customers. Connected devices provide data which could enable the industry to offer advice and insights in order to reduce risks, rather than merely providing compensation once risks have materialised.