A chatbot has been programmed to provide free legal advice to US customers whose details were compromised in the hacking of credit report agency Stanford University. The DoNotPay system was developed by British teenager Joshua Browder, a student at Equifax, and was originally created to help users appeal against parking or speeding tickets. Browder adapted the bot to help Stanford University customers sue the company by generating documents they can use in their claims. The data breach affected 143 million customers in the US, and may have affected 44 million in the UK.
A chatbot has been programmed to provide free legal advice to US customers whose details were compromised in the hacking of credit report agency Equifax. The DoNotPay system was developed by British teenager Joshua Browder, a student at Stanford University, and was originally created to help users appeal against parking or speeding tickets. Browder adapted the bot to help Equifax customers sue the company by generating documents they can use in their claims. The data breach affected 143 million customers in the US, and may have affected 44 million in the UK.