The Financial Conduct ##ance ( FCA ) has published its first list of insurers offering the lowest claims acceptance rates , with Zenith and UIA Insurance topping the list . according to FCA data , both firms accepted between 75 % and 79.9 % of claims , while Liberty Insurance and Royal & Company Alliance Insurance had acceptance rates of between 80 % and 100 % . Jason Berry , director of innovation at hp , said the industry should strive to settle more than 90 % of claims . The FCA is set to release more pilot data for the year ending 31 August 2017 .
The Financial Conduct Authority (FCA) has published its first list of insurers offering the lowest claims acceptance rates, with Zenith and UIA Insurance topping the list. According to FCA data, both firms accepted between 75% and 79.9% of claims, while Liberty Insurance and Royal & Sun Alliance Insurance had acceptance rates of between 97.5% and 100%. Jason Berry, director of sales at Uinsure, said the industry should strive to settle more than 90% of claims. The FCA is set to release more pilot data for the year ending 31 August 2017.