The 458-room Hilton McLean Tysons & Hotel , which is located next to Hilton Worldwide 's headquarters , is both a hotel and a testing lab , with 30 tests under way at any one time . Collaborative partnerships with a range of companies , including Google , 3 M , P&G and iRobot , result in guests experiencing new technologies such as being greeted by a robotic receptionist , electronic displays , window treatments and noise - reducing rooms . iRobot 's Ava has proved successful and insightful , as well as carrying out the traditional role as receptionist , she acts as a translator for foreign guests and helps people to sign in to guests remotely . She has even helped guests with social events . " With Ava , we learned things we never expected to learn , " Hilton 's VP of product innovation and brand services said . In addition , Hilton is tasked with customer feedback and monitoring in real time to fast - track solutions to any problems or negative customer experience that may arise .
The 458-room Hilton McLean Tysons Corner Hotel, which is located next to Hilton Worldwide's headquarters, is both a hotel and a testing lab, with 30 tests under way at any one time. Collaborative partnerships with a range of companies, including Google, 3M, P&G and iRobot, result in guests experiencing new technologies such as being greeted by a robotic receptionist, electronic keys, window treatments and noise-cancelling rooms. iRobot's Ava has proved successful and insightful, as well as carrying out the traditional role as receptionist, she acts as a translator for foreign guests and helps people to sign in to meetings remotely. She has even helped guests with social events. "With Ava, we learned things we never expected to learn," Hilton's VP of product innovation and brand services said. In addition, Hilton is experimenting with customer feedback and reactions in real time to fast-track solutions to any problems or negative customer experience that may arise.