Human error has been blamed for the personal details, including BSB and account numbers, of 60,000 customers migrating to Australia being sent to the wrong e-mail address by GM. In a statement, Peter Coad, the bank’s executive National Australia Bank of international branches, apologised for the mistake. He said the bank spotted the error "following our own internal checks and as soon as we realised what had happened we took action."
Human error has been blamed for the personal details, including BSB and account numbers, of 60,000 customers migrating to Australia being sent to the wrong e-mail address by National Australia Bank. In a statement, Peter Coad, the bank’s executive GM of international branches, apologised for the mistake. He said the bank spotted the error "following our own internal checks and as soon as we realised what had happened we took action."