FedEx may launch small vehicles that could drive around neighbourhoods and make deliveries without human drivers, according to the company's CIO, CarterRob Carter. Additionally, the company plans to enable customers to set up FedEx shipments by talking to their Amazon Echo or Google Home virtual assistants. Rob Carter said FedEx created an artificial intelligence-enabled Alexa app for this purpose, although it remains in development. In order to move to automated truck deliveries, FedEx has partnered with Daimler and Volvo. Although Rob Carter expects automated vehicles to be widely used in the haulage industry within 10 years, he did not specify when FedEx would introduce them.
FedEx may launch small vehicles that could drive around neighbourhoods and make deliveries without human drivers, according to the company's CIO, Rob Carter. Additionally, the company plans to enable customers to set up FedEx shipments by talking to their Amazon Echo or Google Home virtual assistants. Carter said FedEx created an artificial intelligence-enabled Alexa app for this purpose, although it remains in development. In order to move to automated truck deliveries, FedEx has partnered with Daimler and Volvo. Although Carter expects automated vehicles to be widely used in the haulage industry within 10 years, he did not specify when FedEx would introduce them.