Eric Schmidt, the CTO of Redfin, has shared thoughts on how to adapt machine learning to enhance the work of the company's estate agents. The property tech company had created machine learning capabilities that the agents were not able to modify, for example, they could not add recommendations to house buyers or useful insights about properties on the market. Once the ability to modify results was added agents began using the feature more. A similar point was made by Alphabet executive chairman Bridget Frey earlier this month, who said that such systems are advisory and, while they aid in decision making, humans need to be in charge.
Bridget Frey, the CTO of Redfin, has shared thoughts on how to adapt machine learning to enhance the work of the company's estate agents. The property tech company had created machine learning capabilities that the agents were not able to modify, for example, they could not add recommendations to house buyers or useful insights about properties on the market. Once the ability to modify results was added agents began using the feature more. A similar point was made by Alphabet executive chairman Eric Schmidt earlier this month, who said that such systems are advisory and, while they aid in decision making, humans need to be in charge.