more than half of UK consumers expect retail prices to rise because of Brexit, according to the Retail Revolution report from thinktank Parliament Street. Meanwhile, Nearly two-thirds of consumers expect more high street shop closures, and long-term leases are preventing retailers from downsizing or moving to cheaper properties. Parliament Street said retailers should invest in technology including mobile apps and sites, and improve personalisation for shoppers. Michael Ni from retail consultancy RichRelevance said retailers should invest in customer loyalty, mobile apps, voice assistants and fingerprint scanning.
Nearly two-thirds of UK consumers expect retail prices to rise because of Brexit, according to the Retail Revolution report from thinktank Parliament Street. Meanwhile, more than half of consumers expect more high street shop closures, and long-term leases are preventing retailers from downsizing or moving to cheaper properties. Parliament Street said retailers should invest in technology including mobile apps and sites, and improve personalisation for shoppers. Michael Ni from retail consultancy RichRelevance said retailers should invest in customer loyalty, mobile apps, voice assistants and fingerprint scanning.