Mozilla has used its last fall Internet Health Report to warn that smartphone apps and social media platforms are purposely designed to encourage addictive behaviour. The report claims tech companies should focus on incentivising positive online experiences rather than purely engagement, and calls on the industry's workers to do more to create a healthy environment for users. The report also warns of the challenges posed by AI-based facial recognition technology, which has been found to discriminate against ethnic minorities.
Mozilla has used its 2019 Internet Health Report to warn that smartphone apps and social media platforms are purposely designed to encourage addictive behaviour. The report claims tech companies should focus on incentivising positive online experiences rather than purely engagement, and calls on the industry's workers to do more to create a healthy environment for users. The report also warns of the challenges posed by AI-based facial recognition technology, which has been found to discriminate against ethnic minorities.