The Internet of Things ( IoT ) is creating exciting opportunities for the hospitality and travel industries , says a new report , as it streamlines the back - end operations of airlines , hotels , cruise ships , rental hotels and hotels via its smart devices , thereby aiding this highly competitive and schedule - driven industry putting valuable information into action . It also lets travellers enjoy a more personalised service and enhance the travel experience .
The Internet of Things (IoT) is creating exciting opportunities for the hospitality and travel industries, says a new report, as it streamlines the back-end operations of airlines, resorts, cruise lines, rental cars and hotels via its smart devices, thereby aiding this highly competitive and schedule-driven industry turn valuable information into action. It also lets marketers deliver a more personalised service and enriches the travellers experience.