A rising number of chatbots are being used to deliver mental health care in the US. About one in five US adults experience mental illness, and less than half of them get treatment, according to figures from the National Institute of Mental Health. The rise has been driven by a growing demand for online services that can help people with depression or anxiety manage their symptoms.
A rising number of chatbots are being used to deliver mental health care in the US. About one in five US adults experience mental illness, and less than half of them get treatment, according to figures from the National Institute of Mental Health. Artificial intelligence tools that can hold simple conversations could be used to address this gap in treatment, complementing human caregivers.