Smaller businesses in the US are struggling to implement AI technology due to the high initial cost, as well as a lack of skilled maintenance staff, and IT departments already dealing with ageing technology and security issues. The report also highlights how many companies have been forced into mergers or acquisitions because they cannot afford to invest in new technology.
Smaller businesses in the US are struggling to implement AI technology due to the high initial cost, as well as a lack of skilled maintenance staff, and IT departments already dealing with ageing technology and security issues. A Spiceworks survey of 780 North American and European firms revealed 21% of smaller companies were using or planned to use AI by 2020, compared to 65% of businesses employing 5,000 people or more.