I wish to leave my TalkTalk contract early because of the cyber attack against the company in October 2015. My problem started about a month ago when my wireless router stopped working. We called TalkTalk and were able to get it going again over the phone. Three days later we received a call from someone claiming to be from TalkTalk. He stated that, as there had been trouble with the router, it would compensate me with £200 and an engineer would be round the next day to install it. They asked if I was on internet banking and I said no. They said they can put us on internet banking so we could see the money going in. Then they would take us off it. I then gave our bank details and the person said the money had been sent. Then they claimed they had put £5,000 in instead of £200. I was asked to go to the post office and get a bank draft to return the money. He told me which form to fill in and how to do it. However, the post office counter staff told me it was a scam.
Criminals with insider information tried to scam a TalkTalk customer into sending them a £5,000 bank draft via the Post Office. The customer was also duped into giving away his bank details. A spokesman for TalkTalk, which is owned by News Corp, said: "We are aware of this incident and we have contacted police in order to investigate further.