Zurich has worked with Apple since the autumn of 2017 on a new app, the group chief of strategy, innovation and business development officer Giovanni Giuliani has told Insurance Age. “We saw a win-win opportunity to collaborate with Apple to design the best app for brokers that you could dream of,” he commented. “They [Apple] are very good in customer experience and can do this to a level that nobody else could do it.” Giuliani believes that working with engineers and designers at the Apple Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content. To access these options, along with all other subscription benefits, please contact [email protected]. You are currently unable to print this content. Please contact [email protected] to find out more. You are currently unable to copy this content. Please contact [email protected] to find out more.
Insurer Zurich has teamed up with Apple to develop an app for brokers. The app offers features such as geo-location technology that could be used to flag up key information when a broker is approaching a client’s office. It will also use artificial intelligence that could prompt cross-selling opportunities based on client data. The technology is expected to be available to UK brokers before the end of 2018 and has already been introduced in Portugal.