The ride-hailing service, which had previously insisted that those alleging assault and harassment use private arbitration, agreed on 15 May to allow passengers and drivers in the US to file such claims in courts and mediation. Uber is also abandoning a policy that required all sexual misconduct settlements to be confidential. In an interview with BuzzFeed News, Kalanick said he was “very pleased” by the decision. Uber will also begin publicly reporting alleged incidents of sexual misconduct by the end of 2018.
The ride-hailing service, which had previously insisted that those alleging assault and harassment use private arbitration, agreed on 15 May to allow passengers and drivers in the US to file such claims in courts and mediation. Uber is also abandoning a policy that required all sexual misconduct settlements to be confidential. Last month, the company announced that it would carry out criminal background checks on its US drivers each year, while also adding an emergency 911 button to its app. Uber will also begin publicly reporting alleged incidents of sexual misconduct by the end of 2018.