Deliveroo , the food delivery company , provides its managers with a variety of terms to use when referring to company employees to ensure that they are seen to qualify as self - employed , and thus ineligible for key employment rights such as the minimum wage , sick leave , and paid overtime , according to a document seen by The Guardian . The paper suggests that riders should be referred to as “ independent suppliers , ” rather than employees , staff , team members or workers . A group of Deliveroo couriers is currently planning legal action against the company to protect employee status .
Deliveroo, the food delivery company, provides its managers with a list of terms to use when referring to company couriers to ensure that they are seen to qualify as self-employed, and thus ineligible for key employment rights such as the minimum wage, sick pay, and paid holidays, according to a document seen by The Guardian. The paper says that riders should be referred to as “independent suppliers,” rather than employees, staff, team members or workers. A group of Deliveroo couriers is currently planning legal action against the company to gain employee status.