Hyperlocal neural network Patch , owned by Hale Global , is set for its third successive year of profitability with its approach of making small businesses use its self - service tools to improve themselves . It has also developed user feedback through Net anal Scores ( NPS ) . Paid posts through the DIY system have risen 300 times with average customers rising by three times in a year . While NPS is used in many consumer sectors , Patch is also using it to measure feedback from its editorial offering . Now the firm plans to expand the DIY product range .
Hyperlocal news network Patch, owned by Hale Global, is set for its third successive year of profitability with its approach of making small advertisers use its self-service tools to promote themselves. It has also developed user feedback through Net Promoter Scores (NPS). Paid posts through the DIY system have risen 300% with repeat customers rising by three times in a year. While NPS is used in many consumer sectors, Patch is also using it to measure feedback from its editorial offering. Now the firm plans to expand the DIY product range.