The Financial Consumer Agency of Canada (FCAC) are to investigate sales tactics of Canada's financial institutions, starting in April, following allegations that some staff at the banks have felt pressurised to behave unethically so as to achieve lofty sales goals. In a statement released on Monday, FCAC said it will be conducting an investigation into "alleged unethical and illegal behaviour by employees of Canadian banks, including those who work for CIBC
The Financial Consumer Agency of Canada (FCAC) are to investigate sales tactics of Canada's financial institutions, starting in April, following allegations that some staff at the banks have felt pressurised to behave unethically so as to achieve lofty sales goals. Regulators are increasingly more alert to consent issues following Wells Fargo's $185m fine for opening around two million unauthorised accounts.