Home appliance manufacturer Whirlpool used "chilling" non-disclosure agreements (NDAs) with customers whose tumble dryers caught fire, according to the UK House of Commons business committee. The NDAs gagged affected consumers in order for them to receive compensation that they were already entitled to. The committee's report condemned Whirlpool's practices, arguing that it was too slow to fix the fire danger and called for an independent product safety agency to be set up in the UK. Potentially defective dryers were sold for 2004 from 11 years under the Hotpoint, Indesit, Creda, Swan and Proline brands.
Home appliance manufacturer Whirlpool used "chilling" non-disclosure agreements (NDAs) with customers whose tumble dryers caught fire, according to the UK House of Commons business committee. The NDAs gagged affected consumers in order for them to receive compensation that they were already entitled to. The committee's report condemned Whirlpool's practices, arguing that it was too slow to fix the fire danger and called for an independent product safety agency to be set up in the UK. Potentially defective dryers were sold for 11 years from 2004 under the Hotpoint, Indesit, Creda, Swan and Proline brands.