Union Standard Insurance Group has contracted with Snapsheet, a provider of claims technology for personal and commercial insurance, to make its auto-damage software available to customers. The new application will be available for mobile download and is expected to improve the processing time for auto repairs with virtual photo submissions to final repairs and payments. Both customers and agents are expected to benefit. "Our independent agents encounter many of the same customer service challenges we face," says Cathy Link, chief underwriting officer at Union Standard. Mike Smith,SVP of claims at Union Standard adds, ”As a medium-sized insurance provider with a targeted regional focus, we look for every opportunity to meet those expectations by partnering with innovative insurtech companies like Snapsheet." He continued, “Technological transformations such as instant, online shopping and the mobile economy have led to rising customer expectations across all industries.”
mobile insurtech Snapsheet has partnered with Union Standard Insurance Group on an application to automate claims processes for property damage . The mobile app will allow customers to submit photos to be assessed for claims and guide customers through to final repairs and payments . wired magazine described the app as an effort to meet rising customer expectations and keep up with technological transformations .