Vulnerable customers may lose out financially if they change energy companies as many of the cheapest suppliers do not pay the £140 ‘Warm Home Discount’. Consumer groups are calling on the government to require all suppliers to provide the payment, which is designed to help poor customers pay their winter energy bills. At present, only suppliers with 250,000 or more customers have to offer the rebate. Approximately two million householders each year, the majority of whom are pensioners, receive the discount. The Department for Energy and Climate Change said: “Many people will be able to save money by switching suppliers. Last year, this figure was six out of 10.
Vulnerable customers may lose out financially if they change energy companies as many of the cheapest suppliers do not pay the £140 ‘Warm Home Discount’. Consumer groups are calling on the government to require all suppliers to provide the payment, which is designed to help poor customers pay their winter energy bills. At present, only suppliers with 250,000 or more customers have to offer the rebate. Approximately two million householders each year, the majority of whom are pensioners, receive the discount. USwitch has shown that only two of the top 10 cheapest deals are from companies providing the payment. Last year, this figure was six out of 10.