Sheila Secker , 78 , died after she was unable to ring son after a fall . The family had been told that the pensioner would not be able to make it home from her local hospital in time for Christmas so it had been disconnected . Vodafone had cut off her number , but 'glitch ' still allowed top-ups .
Sheila Secker , 78 , died after she was unable to ring son after a fall . She had n't used her pay-as-you-go phone so it had been disconnected . Vodafone had cut off her number , but 'glitch ' still allowed top-ups .