Qantas lounge 's 'smart casual ' dress code is now being enforced by staff . Since February staff can refuse entry to customers dressed incorrectly . Customers have complained on social media after being turned away . Many of them said they were refused entry because of their thongs . 'The dress guidelines for our lounges are the same as most restaurants and club , ' Qantas say . But they refuse to define exactly what items are not allowed .
Qantas lounge 's 'smart casual ' dress code is now being enforced by staff . Since April 1 staff can refuse entry to customers dressed incorrectly . Customers have complained on social media after being turned away . Many of them said they were refused entry because of their thongs . 'The dress guidelines for our lounges are the same as most restaurants and club , ' Qantas say . But they refuse to define exactly what items are not allowed .