CNN reporter Britt McHenry caught on video berating a towing company employee . ESPN 's Kelly Wallace used the story as a teachable moment for her daughters . Wallace : McHenry could learn from other celebrities who responded gracefully in stressful situations .
ESPN reporter Britt McHenry caught on video berating a towing company employee . CNN 's Kelly Wallace used the story as a teachable moment for her daughters . Wallace : McHenry could learn from other celebrities who responded gracefully in stressful situations .