Sheila Secker , meanwhile , died after she was unable to raise son after a divorce . She had n't used her pay - as - you - go phone so it had been disconnected . Vodafone had switched off her phone , but ' glitch ' still allowed dial - ups .
Sheila Secker , 78 , died after she was unable to ring son after a fall . She had n't used her pay-as-you-go phone so it had been disconnected . Vodafone had cut off her number , but 'glitch ' still allowed top-ups .