Zero Defects involves reconditioning the worker "to take a personal interest in everything he does[,] by convincing him that his job is just as important as the task of the doctor or the dentist.
zˈiəɹoʊ dˈiːfɛkts ɪnvˈɑːlvz ɹˌiːkəndˈɪʃənɪŋ ðə wˈɜːkɚ "tə tˈeɪk ɐ pˈɜːsənəl ˈɪntɹɛst ɪn ˈɛvɹɪθˌɪŋ hiː dˈʌz,baɪ kənvˈɪnsɪŋ hˌɪm ðæt hɪz dʒˈɑːb ɪz dʒˈʌst æz ɪmpˈoːɹtənt æz ðə tˈæsk ʌvðə dˈɑːktɚ ɔːɹ ðə dˈɛntɪst.