sˈɜːvɪsᵻz ˈɔfɚd ɪŋklˈuːd ɹˈɛfɹəns ɐsˈɪstəns vˈaɪə tˈɛlᵻfˌoʊn, wˈɛb fˈɔːɹm, ˈiːmeɪl, ænd tʃˈæt sˈɔftwɛɹ æz wˈɛl æz ˈɑːnlaɪn ænd fˈeɪstəfˈeɪs ɪnstɹˈʌkʃənəl pɹˌɛzəntˈeɪʃənz baɪ dʒˌiːsˌiːˌɛlˈɛs laɪbɹˈɛɹiənz, ᵻlɛktɹˈɑːnɪk dˈɑːkjuːmənt dᵻlˈɪvɚɹi ʌv ɹᵻkwˈɛstᵻd mətˈɪɹiəlz fɹʌm sˌiːˌɛmjˈuːz kəlˈɛkʃənz ænd bᵻjˈɔnd, ænd ɐsˈɪstəns əbtˈeɪnɪŋ kˈɑːpɪɹˌaɪt klˈɪɹəns fɔːɹ fˈækəlti tˈiːtʃɪŋ ɪn ˈɔfkˈæmpəs pɹˈoʊɡɹæmz.
Services offered include reference assistance via telephone, web form, email, and chat software as well as online and face-to-face instructional presentations by GCLS librarians, electronic document delivery of requested materials from CMU's collections and beyond, and assistance obtaining copyright clearance for faculty teaching in off-campus programs.