wˌɛn tʃˈɑːɹli wʌzɐ kˈɪd, hɜː mˈʌðɚ vˈɪki kˈæɹi kˈoʊmz wʌz mˈɜːdɚd baɪ ˈeɪdʒənts fɚðə nˈaʊdᵻfˈʌŋkt ʃˈɑːp, ðə ɡˈʌvɚnmənt dᵻpˈɑːɹtmənt ðæt wˈɔntᵻd tə hˈɑːɹnɪs hɜː pˌaɪɹoʊkənˈiːsɪs æz ɐ mˈɪlətˌɛɹi wˈɛpən, ænd hɜː fˈɑːðɚɹ ˈændi ˈɛɹən ɹˈædəl wʌz kˈɪld baɪ dʒˈɑːn ɹˈeɪnbɜːd, ɐ pɹəfˈɛʃənəl kˈɪlɚ hˈaɪɚd baɪ ðə ʃˈɑːp.
When Charlie was a kid, her mother Vicky (Karrie Combs) was murdered by agents for the now-defunct Shop, the government department that wanted to harness her pyrokinesis as a military weapon, and her father Andy (Aaron Radl) was killed by John Rainbird, a professional killer hired by the Shop.