ðɪs ɪŋklˈuːdz bˈoʊθ tʃˈɔɪs ænd vˈɔɪs, ɛnˈeɪblɪŋ sˈɪɾɪzənz tʊ ˈɪmpækt sˈɜːvɪs pɹəvˈɪʒən baɪ pɑːɹtˈɪsᵻpˌeɪɾɪŋ ɪn lˈoʊkəl pˈɑːlɪsiz, ˌɪntɚɹˈæktɪŋ wɪð ˌɪnstɪtˈuːʃənz, ænd ɛkspɹˈɛsɪŋ pɹˈɛfɹənsᵻz.
This includes both choice and voice, enabling citizens to impact service provision by participating in local policies, interacting with institutions, and expressing preferences.