ɪn tˈuː θˈaʊzənd tˈɛn, ˈɜːwɪn klˈoʊzd ðə kˈʌstəmɚ sˈɜːvɪs ˈɑːfɪs ɪn wˈɪlmɪŋtən, ˌoʊˈeɪtʃ ænd mˈuːvd ðə kˈʌstəmɚ sˈɜːvɪs dᵻpˈɑːɹtmənt tə hˈʌntɚzvˌɪl, ˌɛnsˈiː.
In 2010, Irwin closed the customer service office in Wilmington, OH and moved the customer service department to Huntersville, NC.