pˈæsɪndʒɚz dᵻskɹˈaɪbd ɐ dɪstɹˈɛsɪŋ tˈeɪkˈɔf pɹəsˈiːdʒɚ, wɪððɪ ˈɛɹkɹæft flˈaɪɪŋ æɾə lˈoʊ ˈæltɪtˌuːd əbˌʌv lˈeɪk wˈækɐtˌɪpuː ænd ðə sɚɹˈaʊndɪŋ mˈaʊntɪn tɚɹˈeɪn.
Passengers described a distressing take-off procedure, with the aircraft flying at a low altitude above Lake Wakatipu and the surrounding mountain terrain.