ðə dɪvˈɛləpmənt ʌv zˈiəɹoʊ dˈiːfɛkts ɪz kɹˈɛdɪɾᵻd tə fˈɪlɪp bˈiː. kɹˈɑːsbi, ɐ kwˈɔlᵻɾi kəntɹˈoʊl dᵻpˈɑːɹtmənt mˈænɪdʒɚɹ ɔnðə pˈɜːʃɪŋ mˈɪsəl pɹˈoʊɡɹæm æt ðə mˈɑːɹtɪn kˈʌmpəni, ðˌoʊ æt lˈiːst wˈʌn kəntˈɛmpɚɹˌɛɹi ɹˈɛfɹəns kɹˈɛdɪts ɐ smˈɔːl, ʌnnˈeɪmd ɡɹˈuːp ʌv mˈɑːɹtɪn ɛmplˈɔɪiːz.
The development of Zero Defects is credited to Philip B. Crosby, a quality control department manager on the Pershing missile program at the Martin Company, though at least one contemporary reference credits a small, unnamed group of Martin employees.