```ruby
require 'poltergeist_helper'

RSpec.feature "overriding Sendgrid" do
  include ActiveJobHelper
  include FeaturesHelper

  before do
    ActionMailer::Base.deliveries.clear
  end

  scenario 'overriding spam report' do
    allow(SendgridHelper).to receive(:spam_reported?).and_return(true)

    visit '/prisoner-details'
    enter_prisoner_information
    enter_visitor_information
    click_button 'Continue'

    expect(page).to have_text('marked as spam')
    check 'Tick this box to confirm you’d like us to try sending messages to you again'
    click_button 'Continue'

    expect(page).to have_content('When do you want to visit?')
    select_a_slot
    click_button 'Continue'

    expect(page).to have_content('Check your request')
    click_button 'Send request'

    expect(page).to have_content('Your request is being processed')
  end
end
```

Add end-to-end bounce override spec
user
```ruby
require 'poltergeist_helper'

RSpec.feature "overriding Sendgrid" do
  include ActiveJobHelper
  include FeaturesHelper

  before do
    ActionMailer::Base.deliveries.clear
  end

  scenario 'overriding spam report' do
    allow(SendgridHelper).to receive(:spam_reported?).and_return(true)

    visit '/prisoner-details'
    enter_prisoner_information
    enter_visitor_information
    click_button 'Continue'

    expect(page).to have_text('marked as spam')
    check 'Tick this box to confirm you’d like us to try sending messages to you again'
    click_button 'Continue'

    expect(page).to have_content('When do you want to visit?')
    select_a_slot
    click_button 'Continue'

    expect(page).to have_content('Check your request')
    click_button 'Send request'

    expect(page).to have_content('Your request is being processed')
  end

  scenario 'overriding bounce' do
    allow(SendgridHelper).to receive(:bounced?).and_return(true)

    visit '/prisoner-details'
    enter_prisoner_information
    enter_visitor_information
    click_button 'Continue'

    expect(page).to have_text('returned in the past')
    check 'Tick this box to confirm you’d like us to try sending messages to you again'
    click_button 'Continue'

    expect(page).to have_content('When do you want to visit?')
    select_a_slot
    click_button 'Continue'

    expect(page).to have_content('Check your request')
    click_button 'Send request'

    expect(page).to have_content('Your request is being processed')
  end
end
```
assistant