Hi,?
my sound recorder dose not work
Please open control panel > sound properties > recording devices.
Is Mic listed and enabled there? everyone,
I recently updated the BIOS to version 1.60 on my C660 PSC0LE-02300JEN (1 year old) and the keyboard is not working properly at all and at times stops working completely, rendering it not usable (I'm writing this on an external USB keyboard.).
There was a recurring problem a few months before I updated the BIOS with the keystroke being delayed or unresponsive sometimes when typing but in the main it still worked.
So I updated the BIOS, as suggested, and I am getting the following serious problems:
The spacebar is either unresponsive or when pressed writes +2 or +++++++++++++++++++++++ over and over until I stop it by pressing the spacebar again.
None of the numbers work.
At times the whole keyboard stops working and none of the keys elicit a response.
Solutions I've tried:
Taking out the battery.
cleaning the keyboard to get anything dislodged from out underneath the keys.
Reinstalling the 1.60 version of the BIOS.
I'm unsure what to do next and would really appreciate advice and help before I attempt to get the keyboard replaced. It would be great to get an opinion before I payout for a fix.
Replies really welcome.
Many thanks
Patrick
Hi
I think this keyboard issue is not related to BIOS update not to other installed software.
Fact is that you can use the external USB keyboard as you said above? this means that the BIOS is ok and also the keyboard controller functions properly?
This means that the issue is related to internal keyboard malfunction. I have no explanation why this happened after the update but it could be simple a bad luck?
In my opinion, the issue can be solved by keyboard replacement.
Laptop doesn`t detect webcam even after I installed the correct driver ( I think).
Do I need something else, any ideas where to find webcam settings?Im on windows 7 , 64-bit
Help please, thanks.
Message was edited by: airidas_1
Message was edited by: airidas_1
Is cam detected when you use notebook with ?factory settings? (original preinstalled OS that you got with your notebook)?2 more replies
I've just been getting to grips with my new Satellite C660-11K laptop that I purchased for Christmas, and came to try playing a DVD for the first time tonight.
The first one I tried was a business produced DVD in DVD RW format. When I inserted it into the DVD drive, I got a "Windows Media Player encountered a problem while playing the file" error message. Following the troubleshooting guide to check my sound, video and game controllers settings didn't solve the problem.
I then tried a purchased film DVD (DVD Video format), and got the same error message.
Finally I inserted a purchased audio CD, and attempted to play this through Windows Media Player and iTunes, but could not play any tracks. The Gracenote software did however identify the CD and track names.
Through device manager I found that my DVD drive is a TSSTcorp CDDVDW TS-L633C, and is enabled, set to DVD Region 2 and has up-to-date drivers.
Am I missing something silly that's preventing me from getting my DVD drive to work, or do I have a faulty DVD drive?
Any help or ideas greatly appreciated.
Thanks.
Hi mate
Maybe you need an firmware update for the CD/DVD drive.
I found this Toshiba document:
+ODD Firmware Update to fix problems with distorted audio sound on CD Playback under Windows 7+
Please check this and if necessary update the firmware!
My keyboard stopped working and after trying different things I read in other forums I went ahead and replaced it. New keyboard was working perfectly until now that it all came back but slightly different...
Original keyboard wouldn't let me type any numbers and letters, v,b,n,f,g,h,r,t,y, were dead, plus the whole row of F1 to F10. The new keyboard was working perfectly but now mouse pad doesn't work and I get extra letters when I type "R" I get r5y78 instead...""vm" rather than m, and fh rather than h...
I'm not sure whether it's a motherboard issue but it's very strange that usb keyboard and mouse work fine however new keyboard worked great for about a week and now I'm using USB keyboard again...
Any suggestions?
Laptop model: Toshiba Satellite c660
OS: Win 7
Thanks in advance!
Hi
If external USB keyboard works correctly, the keyboard controller should be OK. So I don't think its motherbaord problem.
I guess the new keyboard is faulty too and you will need to get another try and will need to replace the keyboard once again.
Hi,
I have a question regarding the ESC key on my Satellite C660. I am very happy with the laptop, however what annoys me is that from time to time the ESC key stops working. If I restart the computer, it functions again. Furthermore, the volume on/off function (FN+Esc) works, so I don't think that it is a hardware issue.
I don't know whether there is a secret key combination to stop the ESC key working which I press unknowingly or whether one of Toshiba's own programs manages the key's functioning.
Can you help me?
thanks!
ck
You are right about secret key combination to stop ESC functionality. Something like this doesn?t exist but I also don?t know how to understand this problem.
> ... from time to time the ESC key stops working
What are you doing with ESC key and how often do you use it (for which purpose) to know that sometimes it doesn?t work.?
??
G'day,
I have a minor problem with my Toshiba Satellite Pro C660 notebook computer.
Unfortunately I had to remove the keyboard and in doing so dislodged the
flimsy plug connecting it to the computer.
The 'Shift' key has refused to work since. All the other keys work as usual.
The only problem is the 'Shift' key not working.
I have tried gently moving the plug but made no difference so now have to
use a USB keyboard.
Can you please help with suggestions to solve this problem?
Thank you for your time.
Cheers,
Sunrap.
I really don?t know what to suggest you when you know that there is no connection for every single key but for the whole keyboard.
To be honest I?ve changed keyboard many times but have never noticed such issue.
Are both SHIFT keys out of function?
The function key in my Toshiba Satellite C660 is not working except for volume.
That problem appeared after i changed something in the startup programs and uninstalling as i remember tvap and no button support appears in my start up programs :(
and the display doesn't show up !11 more replies
Hi
My laptop's model is" satellite C660-B080 & part no = " PSC0SV-02G01JAR" with windows 7 Ultimate 64 bit SP1
I downloaded the driver's from the web site , but the FN key not working
plz help me with that.
thank you
Unfortunately I was not able to find out where this notebook model was offered (country).
Can you please tell me from which download page you have downloaded all drivers, tools and utilities?
Anyway, FN keys are controlled by several tools and for Win7 must be installed Toshiba Value added package.
Satellite C660-28H
Win7 64bit
antivirus Kaskpersky deleted "system32/driver/cekbfilter.sys" file for keylogger reason (Kaspersky Support said It is mistake of Kaspersky antivirus, file is not virus or virused), and after I restart OS I find keyboard and touchpad not working at all.
Also I already asked about this at [US Toshiba Forum|] and there was advise to ask here too
I can not use Windows recovery (do not have recovery point) , and I do not want to do full recovery to factory default - there are many soft and personal data stored.
So Is here way to recover drivers? As I already said at US Toshiba Forum - I already tryed delete touch pad driver and instal from Synaptic official website, and I not changed anything.
Also I think antivirus may delete not only file, but do some fixes to remove "wrone" driver
Huh it is very stupid situation now. I never had such problems but it will be interesting to find solution to this.
Have you tried to connect external mouse, just to see if this can work? I mean it is much easier to use windows with mouse and choose different options.
If this works try to open device manager and properties for keyboard. There you can find option for driver update. Check if some driver update can be found. Fact is that keyboard uses standard Microsoft driver so f you are online maybe some driver can be found.
Of course best and easiest solution for you is recovery installation. If you don?t want to do this try to find right drivers using such driver update option.
One more thing: if you have so important stuff saved on HDD you can remove it from your notebook and connect it to other PC/notebook as external device and make backup. After doing this you can install recovery image and problem is solved..
I have a Satellite C660 that is about to exit the window.
The list of problems are as follows:
Keyboard doesn't work
Mouse pad and button's don't work
USB mouse and keyboard don't work (but light up with power)
It also likes to turn itself off randomly when the battery in but this is the least of the problems.
any ideas as to why this is doing this and what can be done to fix it will be much appreciated.
thanks.
Hi
I?m wondering about your statement about external USB mouse and keyboard.
I thought that your problem was related to faulty touchpad module and internal keyboard but now I?m thinking that this cannot be the case since the external USB keyboard does not work as well as the external USB mouse.
Probably its more serious hardware malfunction: maybe something related to the motherboard??? Who knows? an hardware diagnostic test needs to be done to confirm this?
Just one question: are you able to access the BIOS? I mean does the F2 keyboard button work in order to access the BIOS?.
I've done some online research, and it seems that its not an uncommon problem for the sound card to stop working. I've tried a couple of things, and just uninstalled the old driver and installed the new one. Still nothing.
Any tips please? I'm not a techie, and just want to hear things again!
Can you please tell us which operating system do you use?
Do you use original OS that you got with your notebook?
Since when have you noticed this problem?
Have you noticed the same problem if you use headphones or external speakers??
My touch pad functions are not working:
- I can't use it to scroll up and down
- I can't use it to zoom.
What should I do to fix it?
Hi
Firstly: Could you please post a notebook model number?
Secondly:
Did you install the touchpad driver?
If yes, then the touchpad settings can be found in
control panel -> mouse -> advanced -> advanced feature settings
Here you should find ?Setting? button which would lead to the touchpad settings.
Its the home premium version which was pre installed when bought last november.
All been fine until now.
I have not added any new software and have tried to reinstall factory settings but no luck. error message reads:
Cannot be opened. try again or repair in control panel.
Anyone got any ideas please?
Hi
Maybe the trial version of MS Office is not valid anymore.
As far as I know if Windows 7 is available for this model then MS Works and MS Office Trial or ready are preinstalled.
What version do you have? Trial version or full version?
I assume you don?t have any MS Office disks. Right?
Well, in such case either you will try to set the OS to the early time point before the MS Office has worked or you will try to recover the notebook using HDD recovery or Recovery disk.?
Hi everyone
I have a Toshiba Satellite Pro C660-2JD.
The keyboard has stopped working it only works when the on screen keyboard is selected as soon as I close the on screen keyboard it stops working. I have plugged in another keyboard that won`t work either only the mouse works and the keypad on the laptop works ok. I have used the Ubuntu live CD and the keyboard works with it but not in windows.
I have restored the laptop to factory settings and also done a clean install still does not work only when the on screen keyboard the keyboard works. Does anyone have any ideas of what the problem is? It seems something is preventing the keyboard driver from loading up.
Krones
Start your notebook and enter BIOS settings. Does keyboard work in BIOS mode?
Have you tested it using \Windows in “safe mode” (F8)?
Please test it and send some feedback.
Hey all,
I have a Toshiba C660 PSC0QE, and recently some of the letters have stopped working. Well I think it happened when my 1year old smacked the keyboard! :[email protected]
Its just random keys but the following are not working;
e, t, u, i, o, z, x, c, v, m, space bar, shift, back space, ctrl, 2,4,8,9 and prob some other keys.
Is this a common fault on these models?
Could a bios update fix this? - how do you perform this?
Or do i need a new keyboard ?
Thanks
(using this on-screen keyboard is awful)
p.s. i couldn't find an answer on the forum
I've been having the same trouble and after trying a few things I eventually tried upgrading the BIOS which has totally knackered my laptop (same model as yours), now it won't even switch on!8 more replies
I was on me satellite c660 today when the mouse pad and the left and right hand buttons just stopped workin....
Went on to control pannel and mouse options and it say that the software that runs the mouse pad is all fine but it's obviously not.
Can anyone help me? :(
Hi
First of all check if the touchpad is not disabled.
You can enable and disable the touchpad using FN + F9.
If this does not help, I would recommend update the touchpad driver.
Uninstall the touchpad driver firstly, reboot the notebook, and then install the new downloaded touchpad driver.
Good luck
I've just done a windows update and the touchpad has stopped working.i've uninstalled it and rebooted but it hasn't helped.Under hardware tab in the mouse properties it say's "this device can not start code 10"
Can anyone help please?
Paul
Have you tried to install Synaptics touchpad driver offered on Toshiba download page?
You can find it on
Lease test it and send some feedback.
Hi,
I am having this problem for over a month now, the touch pad stops working suddenly and it starts to work after a restart and sometimes after a couple of restarts.
The frequency of this issue is at least twice an hour. I am really tired of restarting all the time.
I have tried system restore but that has not helped and the function keys are not working either.
Details:
Model:SATELLITE C660-1LD
OS: Windows 7 - 64 bit
Warranty: Expired 03/2013
> I have tried system restore but that has not helped
What do you mean exactly by system restore?
Did you use the Toshiba Recovery DVD or Toshiba HDD Recovery procedure to set the notebook back to factory settings?
In case you did not try that, I recommend doing this!
Fact is that this recovery procedure should fix the system/software issues and in my opinion it looks more like a software as a hardware problem.
I have bought a new Satellite C660-A235 but i have a problem with the multimedia/function keys ,
only function keys are working but not multimedia keys although I press the FN key while other multimedia keys located wuthe the numbers 1,2,3,4 like volume up and down are working well with the FN keys but without screen notifications.
Note : i have installed value added package and flash card drivers
Please help
It?s really strange. Have you noticed this problem from the first moment after you started your notebook for the first time or few days later?3 more replies All,
My Keyboard does not work well.
There is a keyboard lag and sometimes multiple characters are typed.
Model is Satellite C660-PSC0SG-01300L...
I saw in lot of forums to update the BIOS but i could not find it.
Could some ooone help on this..
Thaanks,
Naveen
Hi
You are right!
The BIOS update could solve this like mentioned in this Toshiba document:
+Keyboard Issues with the Satellite/Satellite Pro L670 & C660 Series Notebooks+
Check the link to the BIOS download page mentioned in this doc.
Here you can fidn a BIOS update instruction:
Good luck
Hi people,
Following a virus, I set my computer back to its factory settings.
I have however lost use of the fn (end ?) function of the keyboard since and thus cannot control the lighting of the screen and so forth via the F keys any longer.
Also, my computer cannot detect any wireless networks any more. I made all obligatory updates and checked the status of the wireless card, but still nothing.
Any ideas ?
Cheers !
Hi
May I ask you what system you have installed on this notebook?
Is it Win 7?
In case you are using Win 7, you should install Toshiba Value Added Package and Toshiba Flash Card Support Utility to get the FN key working.
I?m nit quite sure about the WLan driver because different C660-xxx supports different WLan cards. Maybe you could provide the full model name of the C660-xxx
This would facilitate searching for the Wlan.
Satellite C660 has a built-in camera. It works fine through provided application, but I need to use it through windows api interface: video for windows. This interface works fine only at first run. At a second connection a video source dialog appears and after choosing the camera I get a message: capDriverConnect failed.
If I go to device manager I can get it working again. I have to uninstall the camera driver (Chicony USB 2.0 Camera, 6.1.7601.17514) and make the manager search for new devices to make it installed again.
If the second connection is established immediately after the previous one is finished, then it still works. But a several seconds pause make the camera unusable through vfw.
I have preinstalled Windows 7 64-bit os, so the only place where I can report the problem is Toshiba. Unfortunately Toshiba gives no possibility to contact. The only option is this forum, so I am asking for help here.
If you want to test, I give a link to a sample app. An exe and source code inside.
+*Please post the link to official page and not single file.*+
+*Message was edited by: ADMIN*+
Hello Jarek
As you probably know Toshiba supports only stuff offered with notebook and if you want to use something else like third part applications or hardware you will not get help from Toshiba.
Can you imagine how many people must be employed by Toshiba and be ready to test every single issue and search for solution? Something like this is definitely not possible.
Let?s see if someone here will have enough experience and try to help you with your issue.
Some specs:
Toshiba Satellite C660-1r1
Windows 7 sp1
Avast Antivirus (free version)
Problem:
When I start a program (eg. Sonos controller) on my laptop my mouse pointer stops working. It doesn't happen with all programs! When I go into device manager, my synaptic touchpad is working and my hid mouse is also working. When I press ctrl - alt - del, the pointer can move again but when I go back it stops again. I do have a work around this isn't a solution
When I log off my windows account and log in again, it will fix the problem. When I start a program again the pointer will freeze again.
I did a full system virusscan and a pre start up virusscan and my notebook is virus free.
I uninstalled the mouse and synaptics drivers en reinstalled them but that didn't work. I added a new windows account but that didn't work.
Pressing the keycombo FN + F9 doesn't have any effect.
I'm kind of at the end of my ideas....
Can anybody help!!
When I start a program (eg. Sonos controller) on my laptop my mouse pointer stops working. It doesn't happen with all programs!
Does this issue happen using the touchpad only or did you notice the cursor freezing using the external USB mouse too?
Does the notebooks touchpad works properly without loading and using such 3rd party software?
For example, does the touchpad works using Microsoft office (Word, Excel, etc…) or browsing in internet using IE or Chrome?
My guess is that the preinstalled 3rd party application could affect the touchpad functionality..
Hey there,
The laptop I've got is a satellite pro C660 2JE. I've had my laptop for a year (ish) now, and it's constantly had this 'issue'.
The touchpad has the 'pinch' capability which allows the user to zoom in or out when using 2 digits on the touchpad (i.e. move fingers together to zoom out).
Unfortunately, the touchpad recognises 2 digits as being present when I only use one finger, but only when I use the right hand side (or the two-thirds of the pad starting from the right).
This made me think that perhaps it was dirty, greasy etc so I cleaned it and nothing has changed. I tried uninstalling the driver, reinstalling/ updating... nothing. The odd thing is that it seems to work for about 1 second after I apply pressure to the left hand side in a rubbing motion and then use the right hand side. This leads me to believe that the left hand side is *constantly being recognised as in use even when it isn't*, but I don't know why.
Is there anything that I need to do that anyone can recommend?
Open up the laptop and clean?
A defected part that needs replacing? Some software update?
I'm at my wits end with this laptop, and this is the only issue... it's just so constant now that the pad is almost unusable (it worsened over time, but wasn't a big deal at first).
Thanks in advance,
Griff
NOTE: if there is any technical information required, please treat me like a caveman/ technological invalid. I'm somewhat competent but I'd... Read more
Maybe your described issue isn?t related to an touchpad malfunction but to the fact that the touchpad supports dual mode feature.
+How to enable or disable the dual mode of the Touchpad+
Check if there is a difference using the touchpad with enabled or disabled dual mode. ;)
Hello.
I have a satellite-C660-10H and bluetooth does not work. I downloaded the Bluetooth-stack of this website. But that does not work.
Any advice?
Thanks
Are you sure your notebook has BT inside?4 more replies,
i need a recovery DVD for Satellite C660-2FF. HDD crashed.
Win 7 product key is available.
Who can help? maybe .iso download?
thanks
Recovery image cannot be downloaded and if you need original recovery disc you can order it on more replies