The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.
- Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
- Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
- Make sure all the system configuration and quotes are accurate for SEA region.
- Provide technical training for SEA sales team and technical team.
- Provide T&C support for SEA projects.
- Prepare customer training materials and deliver professional customer training.
- Attend internal training, improve skills.