No matter how big or heavy item you got, we can transport it!
From a small box through a bike, table or a sofa, we can help!
we understand sometimes this might be out of your control.
Unlike most of the courier companies, we wont just send you away!
We will do the job with the greatest care and attention.
*Please note, our insurance does not cover unpacked goods transportation.
We are specialists in extra large goods transportation.
Anything that can fit in our large vans is welcome!
so help would be needed on both ends for any bulky items!
We can collect/deliver outside normal working hours. NO extra charge apply!
We understand that you have a job, so we can come whenever you get home.
*Please note, it might take longer to complete the job!
we can collect/deliver during the weekends. NO extra charge apply!
2 seater sofa lindis Very efficient - all went as it was promised to and communication through out was good.
Mobility scooter kencutten Absolutely amazing service and price. Thank you.
Big Chinese drum bill.lockhart Excellent. Punctual, careful, cheap, excellent comms.
One armchair shawwendy1 Excellent service..... all went as planned. Good communication system too.
Large Bicycle Floor Wall Stand georgeshanidze1 Great service. Timely and speedy comms. Accommodated last minute delivery address changes. Would definitely recommend!!!!
BOOKCASE ian.mcfaite Quick efficient, value for money, no fuss, would definitely use again.
Tent, fold away chairs, fold away table mike.haslin Great service and value.
leather swivel recliner chairs harrymaclean Excellent communication. Items delivered in perfect condition.
Large chest of drawers paul.hawkins-1 The office team were fantastically professional and really on the ball! Bravo all round. Unfortunately, the driver couldn't find where i lived and had poor poor spoken english which got a little frustrating.
chair jamespoch It was impossible to get a response about the collection for a number of days. When they finally did get in touch everything was fine but what a hassle. The delivery man was very helpful. A mixed bag really but I will not be using Xpert Delivery again.
Response:Dear Customer, thank you very much for your feedback! Please note, a week turnaround is actually considered as a fast furniture delivery service. We do offer express delivery, however its priced accordingly.
VINTAGE RETRO BESPOKE UNIQUE UPCYCLED G PLAN E GOMME SIDEBOARD mrstone2u-1 Late collecting and delivering item, had to stop the driver from sliding the sideboard around the van on its legs. Just a good thing the sideboard was well wrapped to prevent scuff marks and damage as the driver clearly did not give a hoot...!!!!
Response:Once again accept our apologies for turning up late ( but still within the time frame given). Unfortunately we can not prevent the traffic. Our drivers have a good reputation and constant positive feedbacks, but sometimes they get tired as well. For last but not least , a lot of our customers forget that they book only 1 MAN , so we apologize that we can not load /unload all the goods by ourselves.
WELSH ANTIQUE 0AK CHURCH PEW ca 1890 1900 n.leathers I have waited 2 weeks and heard NOTHING from the delivery company. I have phoned them up 3 times and they promised to get back to me - they never did. Only the last phone call did they blame technical problems. Really really bad service - I do not recommend.
Response:Dear Customer Thank you very much for your honest feedback We would like to stress that Xpert Delivery reserve the right in case of unforeseen circumstances to postpone the service. We informed both of the parties in a timely manner./ However, we still managed to deliver your parcel within the agreed timeframe as per contract. We are only humans, so occasionally the things don't go as smoothly as planned. We are always available to discuss and resolve any matters or concerns as quickly as possible.
large throne like chair andrew-108 Arranged a collection date absolutely fine, which the driver apparently made on time. However, when he got there, he did not collect the item as he thought the person he was collecting it off was locked in their house?! Did not ring either me (the buyer and arranger of the courier) or the collection person and drove off without the item. We then had to wait a couple of days for this to get rearranged to a week later than it was meant to be collected. Plus side - the eventual delivery driver was friendly and helpful and it was delivered a day after collection.
Vintage Danish Stained Beech & Pink Velour Three-Seater Sofa cliveinyork Awful: - took 19 days and several calls and emails to arrange collection (they guarantee within 5-10 days) - paid £10 more for bubble wrapping and guaranteed no damage but item came wrapped in black bags, not bubble wrap - and was damaged - when I gave feedback to them (on request) they did not address any of these issues specifically but fobbed me off with a blanket 'sorry' and £20 off my next delivery with them to be used within 90 days - as though customer service and acceptance of responsibility is no more than an excuse to get you to use their services again. Avoid this terrible company at all costs. Driver was pleasant.
Fridge Freezer jambo2k8_09 These guys pretty much make a mockery of deliveries. I had a fridge freezer picked up. It was in perfect condition when I was picked up, and by the time I got it, it was bumped, scratched and just damaged beyond repair. The wire was almost cut in half from how they were handling it, getting it stuck under the back of it during moving. Absolutely shocking. They had the cheek to tell me it was because I hadn't wrapped it properly. Firstly, wasn't on the pick up side of it, and second, how do you wrap a fridge freezer up?! Especially without changing the overall weight which it supposedly has to stay at. They then offered me 50% off my next delivery with them, as if I'm actually going to use it. If I could post pictures then you guys would see just how bad it was. How is it possible to let a fridge freezer get so damaged? Never again will this company see me or my colleagues.
Ikea Applaro GardenTable & 4 Chairs 61sara Horrendous service from Xpert Delivery Ltd. Do not expect to speak to a human being - I sent over 10 emails and left numerous voice messages in arranging the delivery but received no call back. The first time I booked the delivery, nobody arrived and no reasoning was given when I contacted the company for an explanation. The second time, no confirmation was received via email, as requested. Only after sending a number of emails and leaving a voice messages did I receive email confirmation. The delivery then arrived two and a half hours late. The guy who delivered the item informed me that the job had been outsourced to him by Xpert. When he ha arrived at the depot that morning to collect my item, it was closed. He had to wait 2 hours to receive the item. All round awful service and I would not wish a similar experience on my worst enemies.
Mahogany Dining table 8 chairs Vintage 1960s danish Younger style hannahthomasmcr Booked these guys for a pick up of a table and chairs. The item was from ebay so they had the listing with all details. The first time we arranged collection the courier did not show up and the person I was getting it off was not happy. To be fair the team were apologetic but then the second time we arranged a pick up the courier arrived and said that they couldn't take the table because the legs didn't come off. At no point was I told this would need to be done. They ended up refusing the take the item. I cancelled them and booked with someone else int he end. On the plus side, the guys at Delivery Quote Compare UK were GREAT! Thanks for your help.
Response:Dear customer, we are sorry we couldnt complete your job. However, your table was not ready for transportation. The problem was, that it couldnt come out of the house, not that we didnt want to take it with the legs attached. It was solely your sellers responsibility to make sure we can collect your item, not ours.
Pine Dining Table on Industrial Singer Sewing Machine Base s.wilkins86 Table was delivered badly damaged! The screws needed to fix the base to the table top were missing. Was also misleading on delivery dates.
Response:Dear Customer, We have been trying to contact you since the delivery to inform you that your seller left the item in his garage to be collected, and what we have delivered , is what was left to be collected by the driver. Unfortunately there is nothing we could do. In regards to the damage you haven't contacted us after delivery to advise what is the issue.