The event level of the Essar Centre houses all player and official dressing rooms, kitchen facilities, multi-purpose, and break-out rooms, as well as technical, storage, and loading in and out functions.
The suite level of the Essar Centre houses 13 private suites, a VIP room located on the north end, media and broadcasting rooms, and all administration offices for both the Greyhounds Hockey Club and City of Sault Ste.