Rationalism : Gorman argues that libraries are "children of the Enlightenment and of rationalism" [REF] and that librarianship is a "supremely rational profession" [REF].
Equity of access : Gorman argues that the 'digital divide' is but one manifestation of societal inequality and that all library services, in particular reference services, have a role to play in bridging the gap and providing equity of access [REF].