After graduating he spent a number of years working in industry before "accidentally falling into academia",[REF] joining the Warwick Manufacturing Group in 1991.
He has worked with BBC News[REF] in writing and discussing supply chain management, and in particular home delivery issues[REF][REF] He has worked with Channel 4 on a Dispatches programme "Where's my missing mail"[REF] and published in the Financial Times [REF].