The flight was under the command of Captain Robert Albin 'Bob' Loft, 55, a veteran pilot ranked 50th in seniority at Eastern.
The ten-woman flight attendant crew on Flight 401 included: Mercedes Ruiz, Sue Tebbs, Adrienne Hamilton (lead flight attendant), Trudy Smith, Dorothy Warnock, Patricia Ghyssels, Beverly Jean Raposa, Patricia 'Patty' Georgia, Stephanie Stanich, and Sharon Transue.