What do you do when Southwest cancels your flight?
Call their customer service, hold for at least an hour. Chances are that the call will be disconnected before anyone responds. Next, try to find a super-expensive last minute flight on another airline. Once you reach home after a day or so, remember, sometimes badly written airline software can lead to unforeseen delays
Instruction: What do you do when Southwest cancels your flight?
Context: 
Response: Call their customer service, hold for at least an hour. Chances are that the call will be disconnected before anyone responds. Next, try to find a super-expensive last minute flight on another airline. Once you reach home after a day or so, remember, sometimes badly written airline software can lead to unforeseen delays